· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Measure project performance to identify areas for improvement

. Knowledgeable in both Software/ Application and Infrastructure

· Experience in Agile environments and proficiency with Jira and Agile methodologies are necessary for carrying out the responsibilities of a Scrum Master.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

Purpose of the Role

The Manager, Transformation Office, serves as a pivotal support to the CEO and CTO, ensuring the effective implementation of APSN’s initiatives. Acting as a staff officer to the CEO, the role encompasses oversight of transformation projects, alignment of strategic priorities, and fostering innovation to position APSN as a forward-looking organization. The incumbent will drive cross-functional collaboration and support the organization’s efforts to adapt and thrive in a dynamic landscape.

Key Responsibilities

1. Strategic Support to the CEO

• Provide comprehensive administrative and strategic support to the CEO, ensuring alignment with APSN’s vision and Board initiatives.
• Coordinate and prioritize strategic projects across departments in line with organizational objectives.
• Prepare reports, presentations, and briefing materials to facilitate decision-making and communication with stakeholders.

2. Support for the CTO and Strategic Plan Implementation

• Work closely with the CTO to translate APSN’s strategic plans into actionable and measurable initiatives.
• Oversee the implementation of transformation projects, ensuring they meet objectives within scope, timeline, and budget.
• Collaborate with Project Champions and Project Managers to track progress and address challenges effectively.
• Provide regular updates to the CEO and CTO on the status of strategic plans and project milestones.

3. Horizon Scanning and Innovation

• Monitor industry trends, emerging technologies, and best practices to inform APSN’s programmes and services.
• Identify opportunities for innovation that align with APSN’s mission and enhance beneficiary outcomes.
• Propose forward-looking strategies to ensure APSN remains adaptive and relevant in the social service sector.

4. Change Management

• Design and implement change management strategies to support organizational transitions.
• Facilitate training and capacity-building initiatives to prepare staff for new processes and systems.
• Engage stakeholders at all levels to secure buy-in and drive successful adoption of changes.

5. Continuous Improvement

• Analyze and improve existing processes to enhance organizational efficiency and effectiveness.
• Gather and incorporate feedback from stakeholders to refine APSN’s strategies and initiatives.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Strategic Management, Social Services, or a related field.
• At least 5 years of experience in project management, strategic planning, or organizational development.
• Proven track record of implementing multi-stakeholder projects successfully.
• Familiarity with innovation and change management methodologies.
• Knowledge of the social service sector and its challenges is an advantage.
• Strong organizational and multitasking abilities.
• Excellent communication and stakeholder management skills.
• Analytical and strategic thinking to align initiatives with APSN’s vision and Board priorities.
• Proficiency in project management tools and digital platforms.
• Creative thinking to drive innovation and improvements.
• Proactive and self-driven, with a commitment to APSN’s mission.
• Adaptable and resilient in dynamic and evolving environments.
• Collaborative, with the ability to engage and inspire diverse stakeholders.

Responsibilities include:

- Assist in daily operation

- Ensure the restaurant and kitchen are clean and properly maintained

- Oversee food preparations, presentations and storage to ensure food health and safety standard

- Regular interactions with customers to gather feedback

- Resolving of conflicts in a professional manner

Qualities we seek include:

- Experience in F&B operations and management

- Positive attitude and commitment to excellence

- Respective skills to perform required duties

- Excellent inter-personnel and communications skills

- Team player who believes in team work

- Willing to learn and able to work under pressure

- Minimum 5 years of working experience in F&B management

- Must be able to work night shift and split shift

- Must be able to work extra hours, weekends and public holidays if required

Job Info:

• Basic up to $6,000 + Commission + Variable Bonus
• Working Days: 6 Days (including weekend)
• Working Hours: 11am - 8pm (Mon - Sat), 10am - 7pm (Sun)
• Location: Central

Job Description:

• Operational Management: Oversee the daily operations of the branch, ensuring compliance with company policies and regulatory requirements.
• Sales and Performance: Drive branch performance by setting and achieving sales targets, optimizing resources, and analyzing performance metrics.
• Team Leadership: Lead, coach, and mentor branch staff to ensure a cohesive and high-performing team.
• Customer Service: Ensure the branch delivers exceptional customer service, addressing customer concerns promptly and professionally.
• Risk Management: Identify potential risks and implement strategies to mitigate them.
• Financial Management: Oversee the branch's financial activities, including budgeting, forecasting, and reporting.
• Community Engagement: Represent the company in the local community, building relationships and promoting our brand.

Please submit your updated resume by using the APPLY NOW BUTTON

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*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Job Info:

• Working Days: Monday - Saturday (5.5 days)
• Working Hours: 8:30am - 6:00pm (weekdays), 8:30am - 1:00pm (Sat)
• Location: Central
• Salary: Basic up to $5,000

Job Description:

• Track and monitor maintenance programs and schedules for ongoing effectiveness.
• Conduct inspections to verify that the property is well maintained.
• Oversee emergency and ad hoc repairs, troubleshooting, and breakdown management, providing technical support to the team and coordinating with subcontractors and vendors.
• Prepare monthly reports for management review.
• Plan and manage maintenance services, schedules, and improvement projects to ensure smooth building operations in coordination with the Senior Management team.
• Ensure that the Facilities Maintenance team and external contractors/vendors comply with ISO standards, regulations, and safety guidelines.
• Supervise building systems, including fire safety, landscaping, and mechanical and electrical systems, to ensure safe and smooth operation.
• Coordinate and oversee all M&E administrative tasks by liaising closely with consultants and clients.
• Monitor and address building system breakdowns, defects, and shutdowns.
• Perform additional facilities management duties as assigned.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

- Lead the development and execution of a comprehensive digital product strategy aligned with company objectives

- Foster collaboration with diverse teams including design, engineering, and marketing to propel product innovation

- Conduct in-depth market research and analysis to uncover opportunities for feature enhancements and new product offerings

- Define precise product requirements, craft user stories, and prioritize backlog items to drive product development

- Engage closely with stakeholders to ensure products align with business objectives and user expectations

- Utilize data-driven insights to monitor and optimize product performance metrics for continuous improvement

- Orchestrate seamless product launches and oversee successful deployment of new features

- Stay abreast of industry trends and cutting-edge technologies to maintain competitive advantage

- Champion the product internally and externally, articulating its value proposition and benefits effectively

- Provide advisory support on client engagements and contribute to client acquisition efforts

- Collaborate on presenting recommendations to senior leadership for strategic approval

- Play an active role in new client acquisition and business presentations as needed

- Lead discussions and planning for quarterly and annual business reviews with key brands

- Offer methodological support, coaching, professional development, and training to team members

- Evaluate the digital health of current clients and spearhead efforts to bring in new clients while nurturing relationships

- Connect with key business executives and stakeholders to drive business development and achieve targeted goals focusing on RUN, INNOVATION & GROWTH

Location: Palais Renaissance Orchard, Singapore

Company: TEMPURA ENSEI

Opening Date: March 2025

About Us: Tempura Ensei is a fine dining Japanese tempura restaurant opening in March 2025. We offer an authentic Edo-style tempura dining experience, using the freshest seasonal ingredients sourced directly from Japan. Our goal is to provide top-tier service with a warm and welcoming touch, making our guests always feel at home.

Position: Assistant Restaurant Manager

Salary: $4300 per month

Benefits:

• Tips and profit share
• 2 days off per week
• AWS and variable bonus
• Annual leave: 14 days of leave with an annual increment of 1 day, up to a maximum 21 days
• Meal allowance: $10 per day

Job Scope:

• Oversee daily operations, ensuring high standards of service and quality
• Manage and train staff, fostering a collaborative and friendly environment
• Coordinate with kitchen and front-of-house teams
• Handle customer inquiries and resolve complaints with a warm, professional approach
• Maintain inventory and budget control
• Monitor and ensure compliance with health and safety regulations
• Implement and maintain service standards and procedures
• Assist in developing and executing marketing strategies to attract and retain customers
• Ensure effective communication between all departments
• Conduct regular staff meetings to discuss updates, concerns, and feedback along with other responsibilities to be discussed upon onboarding

Requirements:

• Previous experience in a similar role
• Strong leadership and communication skills
• Friendly and approachable demeanor
• Passion for Japanese cuisine and fine dining

Please send your resume and cover letter to [email protected].

Be a Part of Something BIG!

Are you ready to take your career to new heights? Do you have a passion for financial analysis, strategic planning, and international business? If so, we want you on our team! We are seeking a dynamic and experienced professional to join us as a Roaming Product Development Manager, where you will play a pivotal role in shaping the future of our roaming business.

Make an Impact by

• Assist in devising strategic planning of roaming business which include develop, implement, and manage comprehensive strategic plans to support long term plans and objectives.
• Financial analysis and reporting which include budgeting, forecasting and analyse financial data to assess potential risks and recommend strategies to mitigate them as well as to guide decision making and resource allocation.
• Manage roaming commercial with roaming operators in Asia & Africa including negotiate wholesale rate, develop business case, prepare contract and monitor traffic so as to maximize net payment position.
• Manage data & financial clearing and settlement with over 400 roaming partners worldwide.
• Attend GSMA conference and Alliance Meetings to engage roaming partners for roaming commercial and product development.

Skills for Success

• University Degree with Business, Finance or Accounting
• At least 5 years working experience in Financial Planning, Business Marketing or Accounting.
• Engage internal and external stakeholders

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

. Develop BIM Project Execution Plans, BIM collaboration, documentation, enforcement, monitoring, and workflow to meet project requirements

. Provide solutions for BIM-related technical issues and assist project teams with BIM implementation

. Set up processes and workflows for efficient delivery of BIM deliverables

. Establish guidelines for internal and external model exchanges between project stakeholders and monitor progress

. Attend client meetings and lead decision-making processes affecting BIM deliverables

. Liaise and coordinate with other trades for cross-team support on BIM software

. Regularly meet with key project staff to update on progress and document meeting minutes

. Oversee BIM coordination and daily management of BIM project data sets/workflows and project setup

Job Requirements:

. Certificate in AutoCAD Autodesk advanced module

. Certificate in Revit MEP Autodesk advanced module

. Minimum 10 years of experience in M&E drafting using AutoCAD, Revit, and BIM preferably from the Construction industry

. Outgoing personality with strong interpersonal and communication skills

. Ability to work independently and target-oriented in a stressful environment

. Ability to work well in a team and demonstrate initiative and commitmen

• At least 5 years of experience focusing on IT infrastructure and network project management. Past experiences with project management of enterprise network technology refreshes and new data center networks and infrastructure builds.

• In-depth understanding of networking technologies, including Software-defined Network (SDN), LAN/WAN, firewalls, IPS, routers, switches, and cloud-based networking solutions.

• Proven track record in managing large-scale network projects from concept to deployment.

• Strong knowledge of project management methodologies (e.g., Agile, Waterfall, PMI).

• Excellent communication, leadership, and interpersonal skills, with the ability to manage teams and collaborate across departments.

• Certifications such as PMP, ITIL, or relevant networking certifications (e.g., Cisco CCNP) are highly preferred.

• Experience with project management tools, MS Project, JIRA, Confluence and ServiceNow is a plus.

Preferred Skills:

• Experience with cloud computing platforms (e.g., AWS, Azure) and hybrid network architectures.

• Good knowledge with TCP/IP, network security protocols, VPNs, and encryption technologies.

• Familiarity with data center build and deployment of structured cabling technologies.

• Ability to manage multiple projects simultaneously and work in a fast-paced, dynamic environment.

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

SCOPE

Prepare the mise en place and handle food preparation and assist with food presentation as part of the kitchen brigade.

OVERALL OBJECTIVES

The job of Commis is executed satisfactorily when:

• Kitchen equipment is prepared for use.
• Communication is polite and displays courtesy to guests and internal customers.
• Familiarity with property safety, first aid and fire and emergency procedures is displayed and equipment is operated safely and sensibly.
• Awareness of OH&S policies and procedures is demonstrated and it is ensured that all procedures are conducted safely and within OH&S guidelines.
• HACCP is implemented and practiced.

MAIN RESPONSIBILITIES

• Prepare kitchen equipment for use.
• Assemble and prepare ingredients for menu items.
• Prepare simple food items.
• Prepare food for service.
• Assist with checking, receiving and storing of goods.
• Maintain storage areas.
• Clean kitchen and equipment.
• Handle waste and linen.
• Maintain a hygienic kitchen and high standards of personal hygiene.
• Attend all briefings.
• Participate in training.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Job Description

• Inspects deliveries of food, beverage, general, engineering and operational supplies to ensure that they conform to quality specification and ensure that a purchase order exits for the supply.
• Ensure that the items have been received on the expected date of delivery.
• Check Unit prices with the Purchase order.
• Open Boxes for inspection.
• Weigh items received on weight.
• Stamp and sign invoices.
• Transfer all perishable items from the supplier containers to the hotel crates.
• Send all perishables to the washing and cleaning area.
• Send all store items to the respective stores and all direct purchases to the requesting departments.
• Obtain the Executive chefs opinion on all items received for kitchen.
• Posts all receipts into the system. Prepares receiving records for all items received and compile receiving report.
• Ensure that the weighing scale in the receiving area are properly maintained and periodically examined for accuracy.
• Ensure that a register is maintained for temperature measurement in the receiving area as required
• Ensure that the receiving area is kept clean.
• In case of direct purchase obtain the approval of the requesting department for the items received.
• Forward all the supplier invoices for Food & Beverage items to the cost control section.
• Forward all other supplier invoices to the accounts payable section.
• Report any deviations to the Cost controller
• Inform the purchasing department of all undelivered items and items returned due to not meeting required standards
• Perform other duties as may be assigned by senior from time to time.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 6 days’ work week (8 hours per day)
• Duty meal allowance
• Attractive incentives and bonus
• Uniforms provided

Job Responsibilities:

• Ensure highest standard of cleanliness, order and appearance of the hotel according to the standards and procedures set by the hotel management
• Assign housekeeping and maintenance staff their roles and duties; inspect work for conformance and ensure compliance
• Monitor forecasted occupancy and ensure adequate manpower for cleaning of checkout rooms
• Maintain proper housekeeping/ maintenance records of activities/events such as Lost and Found, Inventory, Rooming Lists
• Monitor and maintain cleaning materials and ensure all inventories are adequately store, recorded and properly maintained
• Supervise and train staff to prescribed hotel standard
• Any other ad-hoc duties assigned

Job Requirements:

• Minimum 2 years of experience in housekeeping
• Able to lead and manage a team of Room Attendants
• Independent
• Work weekends and public holidays
• Work day shifts and night shifts
• Able to understand and converse in basic English

JOB SUMMARY

He / She will be responsible for supervising, coaching and coordinating activities of the food servers as well as looking into the comfort and dining experience of guests. He / She will also handle guests’ complaints during the absence of the manager.

DUTIES AND RESPONSIBILITIES

1. Open and close shifts in accordance with the manager’s checklists.
2. Train, maintain, and enforce all Marriott service standards through the use of used records, menus, and appropriate training and reference materials.
3. Supervise and coach all associates in accordance with Marriott's training program.
4. To ensure enough staffing for the operation.
5. To ensure smooth operation in all areas.
6. To ensure proper cashiering and billing procedures are adhered to.
7. To help the assistant manager in generating all necessary micros reports for outlets.
8. To supervise closing checklist for bartenders.
9. To conduct opening inventory and closing inventory of wines.
10. To ensure accuracy of associates’ float money stored in the safe deposit box.
11. Check and oversee cashiers’ closing duties and ensure accuracy.
12. Ensure efficient scheduling and represent the outlets for all day-to-day operations.
13. Responsible for updating Leaves / PH / MC of all associates daily.
14. To conduct 15 minutes training for all associates on a daily basis.
15. Maintain all S.O.P. and L.S.O.P.
16. To conduct a proactive preventive maintenance inspection on a monthly basis.
17. Promote inter-departmental relations through candid communications channels.
18. To keep managers informed should there be a shortage of manpower. To carry out instructions effectively, monitor the staff progress, and pass any information regarding the operations to the manager at all times.
19. To be always on the floor during operation hours, to assist the hostess in seating the guests whenever required, and to check on guest satisfaction on a regular basis.
20. To take charge of assignment planning and schedule associates for their meal breaks.
21. Check on the cleanliness of the restaurant area and side stations and do weekly inspections with the manager.
22. Understand and teach empowerment principles to ensure guests’ satisfaction.
23. To LEAD BY EXAMPLE and have a “hands-on” approach to motivate our associates to excel.
24. Maintain fair consistent counseling and/or disciplinary procedures in accordance with Marriott Guarantee Fair treatment.
25. Monitor hours, and staff overtime on a daily basis for restaurants as it relates to sales and profits.
26. Don’t expect, inspect.
27. Be an aggressive Team player and always “CAN DO ATTITUDE”
28. Cash/Bank Handling:

• Process all payment methods in accordance with Accounting procedures and policies.
• Follow property control audit standards and cash handling procedures (e.g., blind drops).
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
• Transport bank to/from assigned workstation, following security procedures.
• Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.
• To ensure and follow established procedures and compliance as per LSOP guidelines.

29. Any other duties may be assigned from time to time.

JOB REQUIREMENTS

• Minimum GCE 'O' levels and/or Diploma in Hotel Management.
• At least 2-3 years of relevant experience in a similar capacity.
• Good interpersonal and communication skills.
• Ability to work under pressure and in a fast-paced environment.
• Shortlisted candidates will be posted to either Crossroads Buffet or Crossroads Cafe outlet.

We regret that only shortlisted applicants will be notified.

Job Overview

To assist in the day to day food production and supervise Cooks and Casuals. Execute production for all items needed in the day to day Hotel operation Ensure that systems are in place and followed while maintaining a high degree of associate satisfaction by adhering to all Marriott Standards and Policies and Singapore Marriott Hotel standards of excellence.

Duties and Responsibilities

1. Assure that all food prepared will be in accordance with Marriott standards and quality. Complete production charts for daily preparation with Sous Chef.
2. Assist Sous Chef in assigning, co-ordinating and supervising all phase of food production.
3. Prepare all food according to recipe cards and follow the standard for food cleanliness and safety.
4. Instruction has to be followed, in order to reach a standard of excellence in every outlet.
5. To work in a safe manner at all times, to eliminate accidents.
6. To enforce our policy, “Clean As you go”.
7. Daily cleaning of kitchen equipment in work area.
8. Daily check and cleaning of walking fridge.
9. Daily covering, rotating and dating of all food items.
10. Co-operation and team work at all times.
11. Perform all other reasonable tasks as requested by Management.
12. Will sign acceptance of tools – uniforms and knives etc. and will pay back to the company any money for loss or damage of said tools.
13. If any employee is sick, he will immediately contact his immediate supervisor or Executive Chef and will collect a sick note before returning to work.
14. We only accept standard of excellence.

JOB REQUIREMENTS

• At least 5 years of experience in similar capacity
• Able to work in a fast-paced environment
• Able to multi tasked and committed to the quality of food served
• Excellent working attitude and willing to constantly grow his/her skills

JOB SUMMARY

To prepare food in accordance with Marriott standards of food quality, presentation and sanitation.

DUTIES AND RESPONSIBILITIES

1. Prepare daily procedures in accordance with Marriott procedures.

2. Complete Daily Fridge Temprature Chart and Hot Food Cooling Chart at the end of each shift.

3. Maintain food quality and service in accordance with standardised company recipes and procedures.

4. All refrigerated food must be properly identified, covered, dated and chilled as soon as

possible.

5. Comply with the “Clean as you go” policy and daily sanitation projects and checklist.

6. Maintain good housekeeping practices in all walk-in boxes, walk-in freezer, and dry goods storeroom.

7. Regularly report all needed maintenance projects to the Sous Chef.

8. Attend all associates meeting.

9. Adhere to the Accident Prevention Programs and Education, and Enforcement Committee policies.

10. Know job descriptions of subordinates.

11. Ensure that food displays are attractive.

12. Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing.

13. Responsible in leading a team during the absence of your senior position.

14. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• At least 1 year(s) of working experience for this position will be advantages.
• Manage and maintain sanitation and hygiene standards.
• Possess a strong sense of initiative

We regret that only shortlisted applicants will be notified.

Responsibilities:

• Ensures proper shift handling and hand-over of outstanding tasks such as but not limited to: room amenities, clearing room service trays and trolleys, etc.
• Ensures that the In-Room Dining work area is set-up and ready for operation.
• Participates and contributes during daily briefing to ensure the team is duly informed of observed operational matters.
• Takes orders, provides suggestive selling and repeats orders to ensure accuracy.
• Key in of orders into system with special preparations clearly indicated to enable swift delivery of food and beverage.
• Prepares beverage in accordance to standards.
• Ensures presentation is adhered prior to the delivery of food and beverage to the guest’s room.
• Prompt and proper setting of in-room dining trays and trolleys
• Practises good customer relations and handles any constructive feedback from the guests when possible and highlights any abnormalities observed or areas that require focus.
• Monitors standards, cleanliness and team performance relative to timing and accuracy with the goal of total guest satisfaction.
• Highlights areas that require maintenance to Engineering department.
• Performs closing side work and cleaning duties.
• Assists in ensuring operating equipment and stocks are sufficient.
• Practises proper telephone etiquette set by the hotel.
• Assists in proper expenses and cost control with required services and standards such as minimize breakages and handling of operating equipment with care.
• Work with Managers and Service Ambassadors regarding guest information and requirements.
• Informs the Manager of any hotel VIPs and their preferences.
• Possesses full knowledge of the hotel facilities, operation hours and daily events and functions in order to satisfy guest enquiries.
• Maintains professional confidentiality at all times.
• Demonstrates a good working relationship with other departments with a high level of communication and cooperation in the interests of service and improvement in the working conditions of the hotel and department.
• Understands the role as standards mentor and continues to develop and strives to deliver higher service standards than guest expectations.
• Conducts on the job training within the team.

Requirement:

• Current team leader or supervisor at least 1 year experience will be preferred.
• Fluent in written and spoken English
• Customer oriented
• Team-player

Responsibilities

• Maintain and keep the kitchen area clean and odour free at all times.
• Assist the service area especially during peak hours.
• Assist in Operations during events with clearing and dishwashing.
• Responsible for maintaining the equipment and utensils to ensure they are clean and in good condition.
• Possesses thorough understanding and knowledge of all cleaning procedures, the usage of cleaning equipment, and different types of chemicals used.
• Undertake other duties assigned to by the Superior.

Requirements

• 1 year of relevant working experience in a hotel or related industry
• High level of flexibility and adaptability
• Able to work effectively in a team environment
• Basic English language proficiency
• Able to work rotating shifts including public holidays and weekends.

We are looking for a Service Centre Associate to join our team!

As a Service Centre Associate, we rely on you to:

• Provide a warm, helpful and informative service over the phone
• Contribute to creating an excellent experience to all guests
• Handle all guest requests in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Preferably has relevant hospitality experience
• Loves interacting with guests
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

If you are the right person, what are you waiting for? Click the apply button now!

We are looking for a Front Office Associate to join our team!

As a Front Office Associate, we rely on you to:

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys crafting creative and best-fit solutions
• Preferably has relevant experience in the hospitality industry
• Preferably comes from a hotel management-related education background
• Has strong interpersonal and communication skills

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Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

Duties and Supporting Responsibilities

• To perform treatments on guests whilst maintaining the guest’s comfort at all times
• Be on time for appointments and thoroughly review appointments after completing each treatment
• Keep work area clean and neat at all times
• Follow all Standards and Procedures internally
• To ensure that a high standard of service is maintained throughout the Spa
• Assist in the operations of all spa departments as required:
• Front Desk
• Spa Retail Area
• Relaxation Area
• Preparation Room
• Sales and Marketing
• Spa Suites
• Report dysfunctional equipment to Treatment Supervisor
• To maintain inventory of supplies for the operations of the treatment rooms
• Maintain cleanliness and attention to detail in spa suites throughout shift
• To attend daily line-ups, weekly and monthly spa meetings
• Will be expected to assist and perform various demonstrations and events
• Have the ability to courteously interact and answer all spa and hotel related questions with guests
• Perform all treatments to the highest standards
• Assist in all areas of the spa as and when necessary. e.g. Relaxation area and Reception
• Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by your supervisor
• Perform all daily assigned spa therapist tasks

Requirements

• Possess a valid license or certificate in massage-related services (E.g. CIDESCO/CIBTAC/ITEC/WSQ qualifications)
• At least 1 year of experience as a Spa Therapist or equivalent roles
• Preferably with experience working in similar capacity and in luxury hotel company.
• Good communication skills and enjoys interaction with guests.

SCOPE

The Lady in Red is an iconic symbol of Kempinski and is in essence the Hotel Ambassador (or First Lady). As an extended arm of the General Manager she welcomes, meets and farewells hotel guests and is responsible for the communication with all guests providing highest quality service standards. The Lady in Red is empowered to take immediate decisions in respect to guest well being.

OVERALL OBJECTIVES

The job of Lady in Red is executed satisfactorily when:

• LQA (Leading Quality Assurance) audit results are 85% and above.
• CSS (Customer Satisfaction Survey) results are rated on an average with “5” and above.
• Hotel and Outlets are promoted.
• Guest complaints are minimized and if occur followed up efficient and are reported to Operations team.
• In case of immediate need, the Lady in Red helps with reception duties.

MAIN RESPONSIBILITIES

• Communication of hotel & company philosophy and internal hotel representation.
• Have an in-depth knowledge of the hotel and the geographical layout of the city / surroundings.
• Knowledgeable about all VIPs in-house, hotel functions and special events.
• Collect as much feedback information on VIPs as possible (on daily basis) by checking e.g. Google, Opera PMS company wide, briefs and distribute this information within the hotel to all relevant departments by e.g. daily guest fact sheets/reports, newsletter, etc. and ensure information is updated in the guest profile.
• Welcome, facilitate and bid farewell to as many guests as possible.
• Top VIPs MUST be welcomed upon arrival, escorted to their room and bid farewell upon departure.
• Liaise with FOM and GM, to prepare tailor made guest itinerary for Top VIP’s when appropriate and coordinate VIP greetings and departures – ahead of time.
• Obtain as much information about a guest’s stay to be entered in the guest history.
• Welcome visitors to the hotel, assist with general information, internal promotions and directions.
• Handle guest complaints and requests in a polite and efficient manner, give further instructions to the relevant staff if needed to ensure optimal guest satisfaction.
• Maintain a record of all complaints and requests, follow up and inform concerned operating departments.
• Perform special projects and related duties as assigned.
• Walk throughout the hotel recognizing guests and engage with them appropriately.
• Attend & participate in daily briefings as scheduled.
• Report potential and existing hazards and rectified immediately.
• Provide information to all guests regarding the services and possible internal promotions of the hotel.
• Senior Management on any unusual circumstances that might affect guest service and expectation.
• Take decisions on upgrades / comps / rebates etc. as per stipulated hotel policies and procedures.
• Participate in training programmes.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.