The Assistant Chief Engineer is responsible to assist the Chief Engineer in the operation and maintenance of the building, to ensure a high standard of upkeep and maintenance, to the satisfaction of the building owner and guests / tenants.

Responsibilities:

• To assist the Chief Engineer to implement the execution of preventive maintenance and repair schedules of all machinery, equipment and facilities and see to the proper execution by employee staff or external agencies or contractors.
• To assist the Chief Engineer to prepare the duty roster of maintenance staff.
• To conduct daily briefing of staff and assign duties to staff to carry out the necessary building operation and engineering works.
• To assist the Chief Engineer in the execution of administrative duties such as inventory management, record keeping of engineering work / repair, etc.
• To assist the Chief Engineer to ensure good housekeeping standard of the engineering workshop and that all safety procedures and rules are adhered to.
• To assist the Chief Engineer to obtain quotations for all the necessary works by external agencies / contractors and for all necessary purchases from suppliers.
• To contribute towards cost management of the department and ensure that there are no wastage, negligence or dishonesty.
• To assist Chief Engineer in profits and losses costing and planning.
• To ensure that the staff in the department provides a high standard of engineering services which meets the expectations of the building owner / tenants / guests / shoppers
• In conjunction with the Chief Engineer, to ensure that that the maintenance staffs are adequately deployed and that they are properly trained to discharge their roles.
• Mentor, coach & orientate new as well as existing staff in their roles & responsibilities towards the department goals
• In conjunction with the Chief Engineer, to assist the maintenance staff retention and to take appropriate measure in furtherance of staff stability.
• To ensure that effective fire safety, work place safety practices and enforcement of local Health & Safety regulations are met.
• Ensure to assist department to comply all authorities' requirement
• To ensure that Hotel management is satisfied with the quality of services rendered by the Engineering department.
• To ensure that the Hotels guests receive an adequate level of engineering services that satisfies their concerns and needs.

Job Requirements:

• Candidate must possess a Polytechnic Diploma in Electrical, Mechanical or Building Services or equivalent. Preferably with Engineering Degree.
• Preferably with minimum 3 years or more of experience in Engineering management in similar capacity
• Able to deal with suppliers / contractors / government bodies
• Able to manage various projects at any point of time.
• Exposure to purchasing, cost control beneficial
• Able to use Microsoft Word, Excel of computer for preparing reports
• Sound Knowledge of Hotel Engineering and Management
• Sound knowledge in Mechanical / Electrical / Building Engineering
• Possess skills in maintaining, troubleshooting and repairing of building equipment
• Good communication skills (verbal and written), able to resolve any conflicts.
• Good coaching skill, ability to lead the junior maintenance staff.
• Willingness to learn and work as a team member
• Possess high level of integrity and respect for others
• Able to withstand huge pressure and stress towards work
• Outgoing personality
• Responsible to his work, hardworking, good initiative with cost saving in mind
• Self-confident, self esteem
• Good problem solving skills necessary
• Able to put in long hours when required and 24 hours standby for any technical problem occurring
• No criminal record
• No external commitment that clash with work

Responsibilities:

Accounts

Collect documents (invoices, receipts & etc) from hotel and ensure documents are complete and accurate.

Follow up with the hotel if there are missing or incomplete documents.

Enter collected documents and their details into accounting system and verify that all information is accurately reflected in the system.

Process vendor invoices, perform matching to ensure proper documentation and prepare payments to vendors

Maintain full set of accounts for hotel (revenue reconciliation, bank reconciliation, AR/AP Ageing report, and etc)

To prepare for monthly accounting journal entries

To ensure proper filing of accounts documentations and supporting documents.

Assist in payroll processing for hotel staff, including calculating hours worked and managing deductions.

Prepare financial reports specific to hotel operations, such as daily revenue summaries

Proficient in Excel

Perform any other accounting/finance duties and responsibilities as and when necessary.

Admin

Keep Track of staffs leave record

Apply work permits

Post Job Advertisements

Maintain office supply inventories, arrange of courier, scanning and filing of document

Adhoc duties will be assigned

Requirements:

· Minimum ‘Higher Nitec /Dipolma

· Basis accounting knowledge will be added advantage. Prior experience in a similar role within the hospitality industry is highly valued.

· Able to multi task and work efficiently. Strong organisational skills and attention to detail.

· Required skill(s): Microsoft Office

Work area : near Jalan Besar MRT station

Only Singaporeans and Singapore PR to apply

Salary are negotiable for candidates with Hotel experience.

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore.

About the role:

Kitchen Technician

The Kitchen Technician is responsible for managing all technical maintenance needs within the hotel's F&B outlets and kitchen areas. This role requires a collaborative approach, working closely with the Restaurant, Bar, and Culinary teams to ensure seamless operations.

What you will do:

• Perform service, repairs, and troubleshooting for HVAC, refrigeration, and kitchen equipment within F&B areas.
• Conduct routine maintenance on kitchen machinery and fixtures, including lighting, gas burners, cold room condensers & non-portable M&E equipment.
• Ability to install or relocate any addition or existing equipment when necessary, such as replacing/repairing bearings, gears, belts, shafts, springs, control mechanism, heat element, motors and associated equipment in the kitchen etc.
• Log maintenance activities, respond to HotSOS work orders, and coordinate with external vendors when needed.
• Handle emergencies and implement Fire, Life, and Work Safety procedures across all F&B areas.
• Report all incidents immediately, ensuring a safe and efficient work environment.

What you bring

• Preferably a NITEC in Mechanical/Electrical/Building/Facilities Engineering or its equivalent
• Minimum one (1) year as Kitchen Technician with hands-on experience, preferably in a hospitality or facilities-related field, will be an added advantage
• Experience with mechanical, electrical, or HVAC systems in a hotel or similar environment is a plus.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and collaboratively with other departments.
• Strong commitment to safety and following operational procedures.
• Positive learning attitude, an eye for details, being actively prepared for urgent/emergency work, and a growth mindset

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires flexibility in scheduling, with the ability to work on weekends and festive holidays.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore.

About the role

Duty Technician

The Duty Technician plays a crucial role in maintaining all engineering operations within the hotel. He/she will ensure compliance with maintenance standards, monitor supplies, and respond to emergency breakdowns while aligning with hotel policies.

What you will do

• Perform preventative maintenance and repairs on hotel guestrooms and key machinery, ensuring upkeep from air conditioning to refrigeration functions flawlessly.
• Maintain and troubleshoot the hotel’s power plant systems, including heating, air conditioning, and power.
• Follow hotel policies and corporate guidelines to ensure compliance with safety standards and operational efficiency.

What you bring

• Preferably a Diploma holder in Building/Facilities Engineering or its equivalent
• Minimum one (1) year as Building/Facilities Technician with hands-on experience, preferably in a hospitality or facilities-related field, will be an added advantage
• Experience with mechanical, electrical, or HVAC systems in a hotel or similar environment is a plus.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and collaboratively with other departments.
• Strong commitment to safety and following operational procedures.
• Positive learning attitude, an eye for details, being actively prepared for urgent/emergency work, and a growth mindset

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires flexibility in scheduling, with the ability to work on weekends and festive holidays.

Role and Responsibilities

1. To ensure the overall cleanliness and tidiness of the guest rooms and public areas to ensure a welcoming hospitality.

2. Collection and signing in and out the keys for assigned areas.

3. To ensure that trolleys are fully stocked with linens and supplies needed for room cleaning.

4. Ensuring that guests’ rooms and check-out rooms are cleaned in accordance with the housekeeping requirements.

5. Replenishing of room supplies and toiletries for guest rooms and check-out rooms to ensure guests’ satisfaction.

6. Cleaning and maintaining the maid pantry and service area daily.

7. Removal of all dirty service trays & trolleys, cutleries and crockeries from guest corridors.

8. To check that all room status is the same as the Room Attendant daily report.

9. Responsible for cleaning of 15 rooms daily on average.

10. Reporting of any maintenance defects to the housekeeping office.

11. Reporting of any lost and found to the relevant department for their necessary actions.

Interested please WA at 8896 2338

Job Responsibility Reservations/OTS Agent/Officer:

• Responsible for handling telephone enquiries, accepting reservations and subsequently inputting it into the system.
• Report directly to the Reservations Manager
• Be well versed in Resavison
• Work closely with all Front Office and Sales & Marketing providing lead advice and constant "feedback" concerning both enquiries and firm reservations
• Maintain a professional and friendly attitude while liaising with guests and clients both in person and on the telephone.
• Provide efficient and courteous telephone service to guests and callers so as to upkeep the service standards of Sofitel.
• Responsible to ensure that all information relating to a reservation is keyed correctly into the system and is of highest accuracy with errors kept to an absolute minimum.
• Offer appropriate room types, price inclusions, upsell and handle price objections.
• Responsible for ensuring that all daily tasks is completed diligently
• Responsible for providing all telephone inquiries with concise information concerning the services and facilities provided by the Hotel.
• Take note of the reservation status to sell available rooms.
• To be well informed in all F&B Promotions
• Taking In Room Dining Orders and actively upselling

Position Requirements:

• Able to work shifts
• Ability to communicate in English effectively.
• Good interpersonal and guest interaction skills.
• Meticulous and has an eye for detail.
• Good organizational and administrative skills.
• Knowledge of OPERA software is preferred.
• Service-oriented.
• Desire and ability to train and develop ambassador.
• Maintain awareness of industry trends.
• Initiate contacts and establishes rapport easily.
• Assert point of view directly yet tactfully.
• Organise time and work efficiently.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• Reports to Sous Chef
• Responsible for the daily food preparations and duties assigned to meet the set standard and qualities.
• Key responsibilities such as to work according to the menu specifications.
• Prepare the daily mis-en-place and food productions (Cold / Western Kitchen / Local cuisines)
• Keep up to date with the new products and recipes.
• To assist in all stations when required
• Practice cleanliness, wastage and cost control well.
• Training and uniform will be provided
• Any other ad-hoc duties as assigned.

Requirements:

• Possess relevant experience or professional qualifications.
• Able to work independently & a good team player.
• Be willing to work on shifts, weekends and public holidays.
• Singaporeans & PR are welcome to apply.
• Good interpersonal and communication skills.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 8 Feb 2025.

Walk-IN

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 9:00 AM and 6:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5-day work week with 14 days of annual leave, staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• Responsible for the daily food preparations and duties assigned to meet the set standard and qualities for WESTERN cuisines served in our Hotel Coffee House / Hotel Restaurant.
• Able to lead the kitchen team and delegate duties.
• To manage cleanliness, wastage and cost control well.
• To implement new menu ideas & festive menus for our buffets.
• Report directly to Executive Chef.
• Any other ad-hoc duties as assigned.

Requirements:

• Singaporeans & PR only.
• Possess relevant professional qualifications.
• At least 2 to 5 years of experience in similar capacity.
• Able to work independently & a good team player.
• 5 days work week.
• Good interpersonal and communication skills
• Be willing to work on shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 8 Feb 2025.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is responsible and reliable, honest and truthful, and should possess a keen sense of attention to detail.

Responsibilities

• Dust and polish various surfaces and furniture
• Vacuum, sweep, mop floors and empty trash bins.
• Collaborate with the housekeeping team to complete the daily cleaning schedule.
• Restock cleaning supplies in the hand cart.
• Report any issues that require maintenance.
• Perform any other duties assigned by the superior.

Requirements

• 6 days’ work week, rotating shift.
• Working hours: 8 hours per day

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 8 Feb 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us.

Roles & Responsibilities:

• Prepare mise en place meticulously before operations and maintain the cleanliness and organization of work areas.
• Fulfill buffet and runner responsibilities when assigned.
• Adhere to daily checklists for restaurant cleaning and stocking procedures.
• Ensure prompt and quality service by serving guests' orders in accordance with operating procedures.
• Stay informed about daily soups, specials, and featured drinks.
• Demonstrate comprehensive knowledge of menu items, including garnishes, condiments, accompaniments, preparation methods, and correct settings.
• Ensure all food and beverages in good order before serving to guests.
• Effectively communicate orders to the captain and verify accuracy.
• Handle equipment with care and diligence.
• Proactively anticipate and address guests' needs, including understanding regular guests' special requirements and preferences. Follow up with guests regularly for additional orders or requests.
• Perform any additional duties as assigned from time to time.

Requirements:

• Possess WSQ Food Safety and Hygiene Level 1 will be a plus.
• Previous experience in the Food & Beverage/Hotel industry is advantageous.
• Exhibit an excellent service attitude.
• Capable of working in a fast-paced environment.
• Able to work flexible shifts, including weekends and public holidays.
• Need to commit at least 32 hours a week

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 8 Feb 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Position Overview

The Spa Reception Supervisor is responsible for maintaining all operating aspects of the spa reception including the arrival, departure, and reservations process of all guests. The individual leads the team of spa receptionists and therapists by example to deliver exceptional service.

The Role

Spa Reception Operations

• Perform receptionist tasks
• Provide spa tours
• Promote spa services and products
• Build relationships with guests during service and interaction
• Obtain feedback from guests for continuous improvement
• Handle guest complaints by following the procedures and ensuring guest satisfaction
• Ensure emails and billings are handled efficiently
• Ensure operational flow and follow up on spa packages, special requests and VIPs
• Perform opening and closing duties
• Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation
• Communicate and escalate occurrences that require attention to management

Talent Profile

• At least 3 years of experience in a luxury spa or similar field
• Diploma in Spa & Wellness

Job Description

• Provide a warm welcome to guests with appropriate introduction.
• Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction.
• Collect any information about guests’ plans, pre-reservation services, special dietary requests, allergies or other safety conditions and coordinate with concerned departments to ensure guest experience is memorable.
• Ensure guest details are well checked and input into the system.
• Check all information on registration card and cross check with correspondence for accuracy.
• Ensure all guest documents are filled, registered and confirmed by the resort management.

Requirements

• Strong team mentality, and willingness to be of assistance as required.
• Able to work rotating shifts including weekends and public holidays
• Must be able to stand for long periods of time.

Job Responsibilities:

• Vacuum Carpets / Corridors on rotation
• Dry and wet mop floors on schedule
• Machine Scrub and polish floor
• Clean all fixtures, mirrors, glasses, planters, ashtrays etc
• Collect and deliver soiled and clean linen to the floor pantries
• Report broken fixtures, equipments and furnitures immediately
• Attend to rest rooms as assigned and clean function rooms
• Collect cleaning and guest supplies from store
• Clean and maintain the working tools, equipments and machineries

Job Requirements:

• Meticulous with an eye for details
• Able to work in fast-paced environment

Job Requirements:

1. Handling of Hotel Breakfast Operations

2. Handling of staff duty meals

3. Ensuring Cleanliness of Kitchen and food safety

Benefits:

1. Regular working hours (8 hours a day)

2. Insurance

3. AWS

4. Dental

5. Medical Leave

6. Annual Leave

7. Training opportunities

8. Performance Bonus

· Responsible for maintaining the cleanliness of the hotel guestrooms to ensure guest satisfaction.

· Make bed, dust room, vacuum the room and clean the bathroom.

· Replenish the amenities according to the hotel room standards.

· Inspect condition of room facilities and report any defects to Assistant Housekeeper / Housekeeping Supervisor.

· Turn over any lost and found items to Housekeeping Department.

· Attend to guests requests promptly.

· Undertake any other duties as requested by the Supervisors.

Job Requirements

· Team player but also able to work independently

· Customer oriented with a pleasant disposition

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday

The Lobby Ambassador is responsible for creating a positive first impression for guests upon arrival and departure, ensuring a memorable and efficient experience. This role involves greeting and engaging with guests in the hotel lobby and front desk, directing them to various hotel amenities, and proactively addressing their needs. The Lobby Ambassador will also promote hotel services, resolve guest concerns, and maintain a smooth flow of guests in the lobby area.

Key Responsibilities:

• Welcome guests and escort them to the check-in point, ensuring a smooth arrival experience.
• Proactively greet and assist guests, fulfilling their needs in a timely manner.
• Manage guest queues, directing guests to minimize wait times.
• Promote hotel facilities, services, and amenities to enhance guest experiences.
• Identify sales opportunities, including room upgrades and Food & Beverage promotions.
• Maintain accurate knowledge of hotel events, groups, and services.
• Handle guest feedback via tablet and assist with front desk duties as needed.
• Report any unusual guest or staff behavior.
• Ensure grooming and uniform standards are met at all times.
• Ability to work flexible shifts as required.

Primary Responsibilities

• To greet all Guests and all visitors in a warm and welcoming manner
• To attend to ‘Guests’ arrival and departure.
• To attend to Guests’ arrival by assisting with registration and by explaining the Hotel’s facilities and services and by allocating rooms as booked.
• To use Guests names at all times.
• To allocate accommodation to Guests as booked and to ensure it is suitable for them.
• To attend to any Guest enquiries.
• To acknowledge all guests at Reception counter whether busy or free (eye contact & body language).
• To ensure Guest satisfaction is achieved at all times.
• To accurately handle cash, credit cards, cheques and vouchers as settlement of Guest accounts.
• To bid farewell to Guests
• To assist Guests requiring foreign exchange services.
• To assist Guests with safety deposit requirements.
• To take and convey messages for Guests
• To maintain key security.
• To maintain guests property security.
• To post dockets to Guest accounts.
• To optimise sales and occupancy by promoting the hotel and its outlets.
• To take reservations for accommodation.
• To refer any complaint to the Senior Guest Service Agent or Assistant Manager.
• To liaise with Housekeeping regarding Guests requests for extra beds, baby cots and any other accommodation request.
• To maintain stationary levels as required.
• To monitor hotels occupancy status and to check availability.
• To be fully familiar with all hotel emergency procedures.
• To maintain a clean, hygienic and tidy work area.
• To be aware of current hotel events, hotel facilities and services available to hotel Guests and attend to Guests request for information.
• To attend all staff and training meetings when directed by the Front Office Manager.
• To report any potential health or safety hazards promptly to the Front Office Manager / Duty Manager.
• To ensure all duties are carried out in line with the hotel policy, with high standards of personal appearance, personal hygiene, correct uniform and name badge as outlined in the staff handbook.
• To carry out any other duties when directed by the Front Office Manager / Duty Manager.

Job Highlights

• We provide equal opportunities to learn and develop skill sets
• We identify and build our talents
• We foster friendly working relationships built on mutual trust

*We regret only shortlisted candidates will be notified.

*This role is for 2 properties - Novotel Singapore on Kitchener (nearest MRT: Farrer Park) & Mercure ICON Singapore City Centre (nearest MRT: Chinatown).

• Daily scheduling of Room Attendants (RA) and Runner’s assignment.

• Supervise, train and check the overall work of RA and public area cleaners

• Inspect guestrooms and public areas to ensure compliance with cleanliness, maintenance and setup standards as well as to verify status.

• Follow up on the work performance and assignments of RA.

• Inspect rooms daily, including checkout, vacant, make up, long stay and Vacant Pickup.

• Inspect VIP rooms prior to guest’s arrival.

• Report maintenance deficiencies that require immediate attention and follow up on their status.

• Handle all guest requests items that come through the Job codes and walkie.

• Ensure that Policy of breaking “Privacy “ is handled seamlessly.

• Maintain Housekeeping supplies at par levels.

• Assist the Executive Housekeeper with Housekeeping stock-take.

• Organise linen stock-takes and collate information.

• Check cleaning standards in rooms are up to Quality Standards.

• Ensure safety of keys and communication devices are accountable for at end of shift.

• Conduct formal performance appraisals of all staff in Housekeeping department.

• Counsel and discipline subordinates in matters relating to misconduct, decided on appropriate disciplinary action.

• Ensure compliance with legislated heath and safety requirements within the workplace.

• Comply with all Corporate and Hotel Standards and Procedures.

• Take ownership and handles guests’ complaints pertaining to guest’s comfort and housekeeping duties.

Job Description:

• Keep a record of accounts receivable, and subsequently issue invoice and statement promptly. Chase payment whenever it is not received on time. Control exposure to bad debt losses
• Reply to all the customers’ inquiries relating to the payment terms and request for special billing.
• Responsible for timely and accurate billing of all group master accounts.
• Responsible for posting daily City Ledger payments, and balancing of the daily audits. Process all advance deposit refunds and credit card refunds.
• Follow all hotel policy and procedure pertaining to the Accounts Receivable and Credit Policy.
• Assist in the verifications of credit worthiness of existing debtors and new credit requests, in particular the system of reference and substantiation of a debtor's standing.
• Investigate customer's credit worthiness by research through various available sources and to recommend credit approval or disapproval to the Management
• Handle all credit requests and queries from in-house guests. Set and continuously review credit limits for both In-House Guests and City Ledger Account.
• To check that the invoices collected are reflected correctly in the Daily City Ledger Posted.
• Report in the Opera system in terms of amount billed, guest name & account no. Transfer all the invoices from Front Office data to its respective accounts from the Opera system.
• Invoices must be signed by the guest except for travel agents & airlines whereby the room rates are confidential. For travel agent & airlines, vouchers covering the period of stay should also be attached to the invoices.
• Supporting checks such as outlet bills, laundry bills, room service bills & others must be attached to the invoices. If not, the officer will have to find the supporting documents from the income audit department.
• Follow up with Sales & Reservations Department if there is a variance in the room rates charged. As for the meeting & function bills, the officer has to check with the Catering Sales Dept.
• Validate all commission requests before handing over to AP for payment process. Ensure that the rates given to guests are commissionable, taking note any shortage of stay, cancellations or no-shows before approving the commission.
• Daily reconcile all credit card payments against Opera and post the corresponding credit card commission and bank charges timely.
• Understand and check that ALL Rewards are billed to and paid by Accor accurately and timely.
• Check the validity of PM rooms and follow up to clear the PM rooms on a daily basis.
• Maintain proper filing procedures & file documents into the correct folders.
• Any other ad-hoc tasks being assigned by the management.

Job Requirement:

• Minimum of 2 years’ experience in finance, 5 star luxury environment preferred.
• Projects professional image at all times through personal presentation / interpersonal skills.
• Initiates contact and establishes rapport easily.
• Appreciates and maintains an effective outlet for stress.
• Has the ability and willingness to undertake further development.
• Formal qualifications in Finance to at least Diploma level
• Exceptional people and communication skills
• The highest level of attention to detail
• Exceptional organisational and time management skills
• Microsoft Office expertise to Intermediate or Advanced level

Position Overview

The Finance Executive ensures accurate accounting entries and processes payments to vendors promptly in acccordance with Capella Hotel Singapore's policies and procedures.

The Role

Accounts Payable

• Reconcile payments with suppliers' statement of accounts
• Follow up on outstanding invoices and ensure closure
• Ensure prompt and accurate payment to suppliers
• Maintain AP Aging balances according to established policies & procedures
• Update maintenance contract records and follow up with respective departments
• Sort and distribute incoming mail
• Ensure that all suppliers' invoices are properly documented and supported by backups
• Keeping track of all payments and expenditures in an appropriate manner
• Assist Finance Manager to prepare month-end closing financial reports
• Prepare month-end closing accruals
• Prepare month-end Balance Sheet reconciliations for AP related accounts
• Cover General Cashier duties in his/her absence

Other Duties / Tasks

• Count and verify daily cash receipts that are submitted from individual cashiers.
• Document the reconciliation of all cash receipts to the PMS system and complete the daily cash over and short report.
• Consolidate, prepare and make the daily bank deposits in a timely manner.
• Reconcile daily cash submissions from various departments in the hotel against the bank deposits.
• Ensure that all cash-handling employees have adequate monetary change throughout their work shifts.
• Submit foreign currency rate changes to the Night Manager on a daily basis & to ensure that all rates have been updated.
• Make petty cash disbursements and expenses claims according to policy and procedures.
• Reconcile petty cash payments and submit for Assistant Director of Finance's approval.
• Perform a daily cash count of the General Cashier's float and report all counts/discrepancies to Assistant Director of Finance.

Talent Profile:

• Diploma in Accounting or equivalent
• 2 years of experience in similar role
• Willing to work on weekends or public holidays whenever required
• Knowledge of SUN System
• Basic accounting knowledge

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• To assist with receiving guests into the restaurant including answering reservations via telephone.
• To serve food courses & alcoholic beverages (whenever needed) to guests.
• To assist guests regarding menu items in an informative & helpful way.
• To assist in monitoring and maintaining inventory levels of food, beverages, and supplies, notifying management when supplies need to be replenished.
• To maintain cleanliness of work areas, chinaware, glassware, etc throughout the day.
• To handle cash transactions accurately, process payments, and operate the cash register or POS system in compliance with company policies.
• Any other ad-hoc duties as assigned.

Requirements:

• Able to work rotating shifts, including weekends and public holidays.
• Preferably 1 year of experience in similar capacity.
• A good team player with excellent communication skills.
• Able to work overtime, on weekends & public holidays when required.
• Singaporeans & PR only.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 8 Feb 2025.

Walk-IN

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 9:00 AM and 6:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us.

We offer opportunities for career stability and advancement. We welcome you to join us!

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Roles & Responsibilities:

• Prepare mise en place meticulously before operations and maintain the cleanliness and organization of work areas.
• Fulfill buffet and runner responsibilities when assigned.
• Adhere to daily checklists for restaurant cleaning and stocking procedures.
• Ensure prompt and quality service by serving guests' orders in accordance with operating procedures.
• Stay informed about daily soups, specials, and featured drinks.
• Demonstrate comprehensive knowledge of menu items, including garnishes, condiments, accompaniments, preparation methods, and correct settings.
• Ensure all food and beverages in good order before serving to guests.
• Effectively communicate orders to the captain and verify accuracy.
• Handle equipment with care and diligence.
• Proactively anticipate and address guests' needs, including understanding regular guests' special requirements and preferences. Follow up with guests regularly for additional orders or requests.
• Perform any additional duties as assigned from time to time.

Requirements:

• Possess a minimum of GCE 'N' or 'O' level qualifications.
• Possess WSQ Food Safety and Hygiene Level 1 will be an advantage.
• Additional certification in existing and/or new Workforce Skills Qualifications (WSQ) is desirable.
• Previous experience in the Food & Beverage/Hotel industry is advantageous.
• Exhibit an excellent service attitude.
• Capable of working in a fast-paced environment.
• Able to work flexible shifts, including weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 8 Feb 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Position Overview

At a supervisory level, you will have the ability to run the operations and effectively supervise the junior members of the team. The role requires an individual with outgoing personality who strives to provide our guests with the highest customer service, while ensuring procedures and protocols are fully followed. Attention to detail will be crucial to ensure that our guests have an exceptional experience which will see them returning again and again.

The Role

• Leading service operations
• Up-selling products based on your extensive product knowledge
• Building and maintaining relationships with guests
• Maintaining guest satisfaction levels by being proactive in service operations
• Assuring restaurant set up is complete and walkthrough is done before shifts
• Supervising a team of captains

Talent Profile

1. Experienced in service operations in a (formal) restaurant with minimum of 2 years of experience
2. Wine knowledge or experience in wine service will be favorable considered

Position Overview

As a host, you will be responsible for managing the reservations efficiently and have excellent communication skills. The role requires an individual with outgoing personality who strives to provide our guests with the highest customer service while building a strong repertoire of guests for the restaurant.

The Role

• Managing reservations through phone and email, ensuring restaurants are confirmed
• Responding to guest enquiries and requests
• Communicating guest information to the team (special requests, occasions) to personalize guests' experience
• Request guests for their dining feedback and communicate feedback to the manager
• Ensure each guest is warmly welcomed
• Welcome guests by name and escort them to the designated seats
• Ensure each guest gets a fond farewell before they leave
• Assist in building and maintaining a strong guest profile database

Talent Profile

1. Minimum 1 year of service in formal restaurant as guest relations

Job Responsibilities:

• Service, repair and maintain all mechanical and electrical such as fan coil units, air handling units, electrical equipment, fire equipment, plumbing equipment, laundry equipment, guestroom technical systems and all other technical equipment throughout the hotel
• Carry out planned maintenance programmes for servicing
• Maintain daily log sheets for recording of temperatures and pressures of all air conditioning chillers, freezers and cold rooms and changing of temperature recording charts
• Check all mechanical and electrical systems on equipment inclusive of servicing and checking of system control circuits
• Assist to reduce workloads of other technicians
• Assign as fire fighter’s role during emergency periods
• Assist in keeping workshop areas, plant room and other machinery rooms clean at all times
• Carry out shift duties, split shifts or when called upon to perform odd duties if required

Job Requirements:

• Good analytical and problem-solving skills
• Able to work rotating shifts and on weekends/public holidays