Job Description:
As a Service Delivery Manager, you will manage client relationships, oversee service operations, and ensure the successful delivery of IT services according to SLAs. This role requires close coordination with technical and business teams to drive continuous improvement.

Key Responsibilities:

• Act as the primary point of contact for clients, addressing service delivery issues.
• Monitor SLAs, track performance metrics, and report on service quality.
• Coordinate with internal teams to resolve service issues and ensure smooth delivery.
• Conduct regular service reviews with clients and identify improvement opportunities.
• Manage incident response and lead service improvement initiatives.

Qualifications:

• Bachelor’s degree in IT, Business Administration, or related field.
• 3-5 years of experience in IT service delivery or client-facing roles.
• Strong understanding of ITIL principles and practices.
• Excellent communication and client management skills.
• Experience with service management tools (e.g., ServiceNow) is beneficial.

· Work on ERP harmonization and migration to the latest S4 HANA.

· Hands-on experience with trouble shooting data replication issues between SuccessFactors to S/4 HANA or ECC.

· Ensuring data harmonization and synchronization between systems.

· Drive discussions with users to align on requirements and suggest design improvements.

· Prepare project plans including migration risk, milestones, quality and business sign-off details.

· Conduct end user training and support.

· Documentation and development of user guide.

· Analyze and troubleshoot on S4 HANA related Payroll, Time & Attendance / Overtime Management system.

· Manage the role base security and governance of SuccessFactors.

Requirements

· At least 5 years of experience in managing HRIS on ECC or S/4 HANA and integration between SuccessFactors and S/4 HANA or ECC.

· Hands-on experience in migration, design and configuration with at least 3 S4 HANA/ECC HCM implementation experience cycles – Personnel & Organization Management, Singapore Payroll, Time & Attendance / Overtime Management.

· Strong understanding of implementation strategy and integration approaches including SAP Integration Suite

· Good project management and delivery skills

· Good communication and stakeholder management skills

· Ability to analyze and propose solutions to business requirements & issues

· Experience in data analytics and/or visualization (e.g. using SAP Analytics Cloud, Stories, Tableau, Microsoft Power BI etc.) will be added advantages.

· Familiar with S/4 HANA LSMW, ABAP, PFCG.

· Know how in SuccessFactors will be an added advantage.

We are seeking an experienced Talent Acquisition Manager to lead our recruitment operations, drive efficient talent acquisition processes, and manage relationships with external recruitment vendors. The ideal candidate has a proven track record in talent acquisition operations, vendor management, and strategic hiring initiatives, bringing a data-driven approach to identifying, attracting, and retaining top talent.

1. Talent Acquisition Operations

• oDevelop, implement, and optimize end-to-end recruitment strategies and processes to ensure a seamless candidate experience and a timely hiring process.
• oOversee applicant tracking system (ATS) functionality and maintenance to ensure accurate data capture and reporting on hiring metrics.
• Monitor key recruitment metrics, including time-to-hire, cost-per-hire, and quality of hire, and use insights to drive continuous improvement.
• Collaborate closely with hiring managers to understand current and future hiring needs and align recruitment strategies accordingly.
• Ensure compliance with local, state, and federal regulations in all hiring processes.

2. Vendor Management

• Establish and manage relationships with external recruitment agencies, job boards, and other talent vendors to ensure high-quality service and optimal costs.
• Negotiate contracts with vendors and regularly evaluate vendor performance, ensuring that service level agreements (SLAs) are met.
• Conduct periodic vendor audits to assess performance, pricing, and quality, and implement corrective actions when necessary.
• Develop strategies for utilizing different sourcing channels, including agencies, job boards, and niche recruitment services, to maximize talent pool access.

3. Strategic Talent Acquisition Initiatives

• Lead talent acquisition projects, including employer branding, diversity recruitment, and proactive talent pipelining, to support long-term business goals.
• Analyze market trends and competitor hiring practices to ensure competitive positioning and innovation in talent acquisition efforts.
• Partner with HR leadership and other stakeholders to build an employer value proposition that resonates with candidates and supports our commitment to diversity, equity, and inclusion (DEI).

4. Team Leadership and Development

• Manage and mentor a team of recruiters, providing guidance, performance feedback, and development opportunities.
• Foster a collaborative, high-performance culture within the talent acquisition team, encouraging the use of best practices and continuous learning.
• Lead team meetings and provide regular updates to senior leadership on hiring progress and talent acquisition challenges.

Requirements:

• Education: Bachelor’s degree in Human Resources, Business Administration, or related field; advanced degree or HR certification is a plus.
• Experience: Minimum of 10 years in talent acquisition, with at least 2 years in a management or lead role.
• Technical Skills: Proficiency in applicant tracking systems (ATS), vendor management platforms, and HR analytics tools.
• Soft Skills: Excellent communication, negotiation, and interpersonal skills, with strong project management abilities.
• Industry Knowledge: Familiarity with trends and best practices in talent acquisition, vendor management, and employer branding.
• Strategic Thinking: Ability to think strategically and operationally, balancing big-picture goals with tactical execution.

Only shortlisted candidates will be contacted.

Maralene Joshua

Solution & Implementation Specialist

Talent Solutions

EA Licence No: 11C5502 | EAP Registration No: R2093737

A leading technology organisation is seeking an AI Engineer - Speech/ Image recognition Engineer to join their team.

Your Company

As an AI Engineer, you will research, develop, and deploy AI solutions across speech processing, computer vision, and multimodal systems, addressing business challenges and enhancing product features

Your new role

• Develop AI algorithms in areas such as speech recognition, voice synthesis, text-to-image generation, and multimodal AI
• Implement models using deep learning frameworks (e.g., TensorFlow, PyTorch) and optimize for high performance
• Stay updated on AI advancements, applying them to solve real-world problems
• Provide AI solutions for business needs, collaborating with cross-functional teams to deploy models
• Continuously improve model accuracy and efficiency based on the latest research

What you'll need to succeed

• Minimum Bachelor's or Master's in Computer Science, AI, Signal Processing, Computer Vision, or a related field
• Experience in deep learning frameworks (TensorFlow, PyTorch) and familiarity with speech or computer vision libraries
• Expertise in speech processing, text-to-image generation, or multimodal AI
• Strong problem-solving skills and experience optimizing algorithms
• Excellent teamwork and communication skills

Preferred Experience

• AI-powered applications in industries like live broadcasting or digital content.

What you'll get in return

In return, you'll be part of an organisation that values its employees. You will have a structured career growth and plenty of global developmental opportunities.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email [email protected] for a confidential discussion on your career. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position within Cloud & DevOps, AI & Machine Learning, please contact us as well.

EA Reg Number: R1988154

EA License Number: 07C3924 | Company Registration No: 200609504D

Responsibilities:

• Identify specific business opportunities while ensuring that new transactions and credit renewals meet the Branch's credit risk acceptance criteria
• Develop relationship management strategy to deepen, maintain or exit the relationship
• Prepare credit proposals/credit renewals in a concise and timely manner while ensuring that the major risks as well as risk mitigates are highlighted
• Perform the KYC for new customer prior to the establishment of a business relationship
• Conduct periodical review of existing customer while adhering to the bank wide requirements
• Assist with AML/CFT manual
• Monitor credit risk of outstanding exposures and ensure timely changes are made to obligor credit ratings
• Maintain close and continuous contact with customers and target customers while monitoring the industries in which they operate in
• Pro-actively manage deteriorating credits
• Identify possible cross sell opportunities in order to maximize business returns
• Identify possible cross border business opportunities with main and overseas branches for joint collaboration
• Conduct frequent marketing visits with submission of call reports
• Any work required to be carried out for holding the above Position in the Department subject to teh Bank business needs, internal policies and procedures
• Any work assigned from time to time by your supervisor or the Management

Requirements:

• Recognized bachelor degree and above, preferably in Business, Accounting, Banking and Finance, Economics or other related disciplines
• At least 4-5 years of relevant experience as relationship manager
• Excellent verbal communication and good interpersonal skills to handle stakeholders across multiple departments
• Proactive, energetic, result oriented and possess good business acumen

• Candidate who possess experience in sales for Carrier Owned Container / Shipper Owned Carrier services will be advantageous.
• Must have experience managing partners across the APAC region.
• Capable of managing existing accounts while also expanding into new markets.
• Willing to travel frequently within Southeast Asia for 3 to 4 days at a time.
• Looking for a young and dynamic individual to drive sales growth, develop strategic partnerships, and shape the company’s sales strategy.
• Should focus on building a strong client network and maintaining key customer relationships within the organization.

Requirements:

• Bachelor’s Degree in Marine Engineering or related field.
• 2 to 3 years of sales experience in the maritime industry is essential.
• Strong customer service skills and the ability to communicate effectively internally and externally are necessary.
• Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software is highly desirable.
• A proven track record of meeting deadlines through initiative and a proactive approach is required.

Roles & Responsibilities

Responsibilities for Massage Therapist
Evaluate clients' soft tissue condition, joint quality and function, muscle strength, and range of motion
Develop and propose client treatment plans that specify which types of massage are to be used
Consult with clients about their medical histories and any problems with stress and/or pain in order to determine whether massage would be helpful
Massage and knead the muscles and soft tissues of the human body in order to provide treatment for medical conditions, injuries or wellness maintenance
Prepare and blend oils, and apply the blends to clients' skin
Discuss with other health care professionals such as physiotherapists, chiropractors, physicians, and psychologists in order to develop treatment plans for clients
Maintain detailed and accurate treatment records of clients
Attend and participate in meetings and training sessions

Qualifications for Massage Therapist
Experience working in a spa or therapy center environment preferred at least
3 years' experience as a professional massage therapist
Proficient knowledge of reflexology, Swedish, prenatal, hot stone, trigger point, sports, and deep tissue massage
Excellent communication skills, both verbal and written
Exceptional computer skills
Great interpersonal skills
Dexterous and able to stand for extended periods
Ability to keep a well-groomed, professional appearance
Ability to perform massages on diverse clients

• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement
• Knowledgeable in both Software/ Application and Infrastructure
• Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.
• Must be able to work as an individual contributor.
• Good Communication and leadership skill
• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• End-to-end project delivery experience
• Track project costs in order to meet budget
• Engage all stakeholders, develop and manage a detailed project schedule and work plan

• Responsible for the day-to-day operations of both routine and cyclical maintenance
• Regulate and control the collection of charges and fees, use of common properties
• Ensure essential maintenance services and lift rescue operations are carried out by EMSU
• Review and evaluate past and present policies, practices and activities so as to plan and forecast new directions and developments in assigned areas of duties/ responsibilities
• Prepare and review specifications and contracts documents for tender
• Conduct regular performance review with term contractors
• Ensure that Senior/ Property Officers carry out their work using the estate inspection system
• Undertake project feasibility studies, recommend and implement approved estate improvement projects and CIPC submissions
• Responsible for the planning and implementation of Town Council’s publicity, public relations and community development campaigns to enhance the Town environment
• Establish good rapport and working relationships with councillors, residents, grassroots organisations, Community Development Council, other relevant government authorities and statutory boards in order to enhance the reputation and effectiveness of the Town Council
• Evaluate requests from grassroots organisations and leaders and residents in the provision of amenities, facilities or improvements works
• Maintain close liaison with community leaders, grassroots organisations and other authorities so as to obtain various feedback and to monitor works-in-progress undertaken by HDB, e.g. Ad-hoc Upgrading programme
• Enforce council by-laws and / or on delegated powers to the council
• Represent Town Council for MUP, HUP, LUP, IUP plus & TC-LUP etc
• Recommend and implement various upgrading programmes as well as monitor the progress and control the budget of these programmes
• Ensure S/POs conduct horticulture maintenance inspections with reports to S/HOs
• Review landscape design plans prepared by S/HOs and Consultants and assist S/HOs to obtain feedback from grassroots on choice of plants
• Oversee S/HOs in the preparation of tree planting day and other events that require landscaping works or flowers decorations to be provided
• Provide secretarial support as Secretary/Assistant Secretary to TC Standing Committee

Requirements:

• Degree in Building Services / Facilities Management / Real Estate Business or other building related degree
• Preferably 8 years’ experience in township management

• At least 10+ years of experience in application development and maintenance with full software development life cycle experience
• Functional knowledge in Credit Card Ecosystem (Card acquisition, issuance, authorization, settlement, disputes, scheme compliance)
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Technically competent in COBOL, CICS , Batch and EZT programming
• Experienced in working with mainframe online related technologies including CICS/Online
• Message layer/API integration
• CICS Expediter
• Experience with Mainframe Batch Processing Enviornment JCL, JES2 Batch and VSAMGood working knowledge skills with Microsoft Office Products, Microsoft Visio and Microsoft Project.
• Concise understanding of the system development life cycle
• Have experience working on Cards Related application operating on Open Platform eg Linux/Windows
• Proven experience to project manage a team of developers and vendors in
• Good functional knowledge of cards to design and develop effective / efficient solutions in meeting business requirements
• Experience with large scale Cards migration on Cardlink will be advantageous
• Proven experience to project manage a team of developers and vendors in ensuring timely delivery of system enhancement of varying scales
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
• Concise understanding of the system development life cycle
• Effective people leader with good interpersonal skills.
• Excellent communication skills
• Strong problem solving skills
• Ability to multi-task and perform well under pressure

Duties and Responsibilities

· Meet, greet and lead guests to their seats.

· Take customer orders and deliver food and beverages.

· Clear and remove soiled dishes.

· Present bills to customer and collect payment from the customer.

· Arrange table settings and maintain a tidy dining area.

· Prepare and set-up restaurant for service.

· Collect food and beverage supply requisition, ensure that the stock collected is as per requisition.

· Respond promptly to customer inquiries.

· Undertake any other duties as requested by the Manager.

Job Requirements

· 2 years’ relevant experience, preferably in a Supervisory role

· Team player but also able to work independently

· Customer oriented with a pleasant disposition

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday

Job Responsibilities

· Assist Chefs with creation and preparation of local & western cuisine

· Check that quantity and quality of items ordered are received and stored in proper conditions

· Ensure safe and proper use of equipment at all times and to give guidance to all culinary colleagues

· Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.

Job Requirements

· At least 2 years relevant experience in preparation of local & western cuisine

· Team player but also able to work independently

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday

The individual will be managing a cluster of hotels in Sentosa. The enclave of hotels in Sentosa by Far East Hospitality is home to four uniquely-designed offerings – bespoke luxury at The Barracks Hotel Sentosa, pragmatic wellness at Oasia Resort Sentosa, adults-exclusive at The Outpost Hotel Sentosa, and family-fun at Village Hotel Sentosa. Guests staying at these hotels will get to enjoy one-of-a-kind themed pools, an award-winning spa, a plethora of dining options, and unique experiences during their visit, as well as access a myriad of event spaces at the Events Centre.

Responsibilities

• Represent the hotel professionally by upholding proper grooming standards.
• Present the hotels’ products and services effectively.
• Generate new sales leads and maintain relationships with clients through sales calls and regular site inspection.
• Assist to update sales control procedures and promotional activities.
• Present Account Portfolio quarterly and analyse the performance of each account.
• Manage corporate meetings, banquet events, residential and non-residential meeting groups or travel trade accounts.
• Provide management with timely Sales and Marketing strategic information.
• Secure new accounts and achieve monthly sales targets assigned.
• Provide suggestions to re-secure loss of existing accounts.
• Follow up with clients whose payments are outstanding and overdue.

Requirements

• Diploma in Sales and Marketing.
• At least 8 to 10 years of relevant experience.
• Excellent communication, interpersonal, networking and organisational skills.
• Strong negotiation and presentation skills.
• Able to work well under pressure in a fast paced environment.

• Delivers the highest standard of service and quality when processing linen items for laundry (washing) and ironing of laundry
• To check for torn and stains on laundry and report for any damages
• To collect and deliver guests laundry from the room and ensure the number of clothes sent are correct and in washable condition
• Regularly inspect quality of uniform and laundry items and ensure that they are well-maintained and in good order
• Check and follow-up on any physical defects of the uniform and all laundry items
• Ensure that laundry room is kept clean and tidy at all times
• Assist in any other duties as assigned

Requirements

• Responsible and positive working attitude.
• Able to work rotating shift

• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters
• To identify and ensure that the appropriate line manager is aware of quality, safety, health and environment issues
• To maintain effective project governance, processes and systems to be utilized throughout project
• Project planning, including producing the detailed project plan
• To lead and facilitate the overall cross-functional project team
• To manage the change control process
• To monitor and advise upon project finances
• To manage the flow of project information between the team and the client, through regular meetings and written communications
• To prepare formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• To identify opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager
• To ensure that key information and learning generated from each project is input into the Turner & Townsend internal database
• To ensure prompt client invoicing and utilizing of internal accounting systems in order to monitor a project’s financial status

Job Description:

• Play a key role in determining appropriate investment strategies and generating investment ideas for the portfolio.
• Responsible for establishing funds which are more Fixed income related.
• Keep abreast of market trends and risks that could affect the fund performance. Implement effective daily operational controls and processes for managing of the fund.
• Present investment ideas and report the performance of the portfolio to the investment committee and work closely with risk and compliance teams to ensure all policies and regulatory requirements are complied with.
• The role is based in Singapore.

Requirements:

• A master degree with an emphasis in Finance and Economics or an equivalent advanced degree preferred
• CFA, FRM and/or CAIA designations are highly desirable
• At least 5 years of Fixed Income portfolio management experience
• Outstanding commercial acumen, presentation, verbal, and strong written skills in English and Chinese as you will be required to liaise with Chinese speaking clients
• Outstanding influencing and interpersonal skills can communicate effectively with multi-functional/ cross-regional teams and with senior management; Ability to exercise independent judgement and discretion.
• Result oriented, dedicated, hardworking and can work on own initiative whilst also working collaboratively and deliver on time with a high level of integrity, sense of urgency, attention to detail and quality standards

Job Description:

• Oversee and manage the performance delivery of facility management service at respective zones

• Provide leadership and guidance to a team of Building Managers, Technical Executive, Quantity Surveyors and Project Managers to ensure day-to-day operations at assigned buildings

• Identify and troubleshoot problems and provide professional advice to the team

• Develop standard operation procedure and internal work flow to maintain smooth operation at sites

• Manage relation to client/ authorities, being the liaising point of contact

• Oversee area budgeting and expenses

•Maintain accurate and up-to-date servicing records, equipment inventory and history records etc for traceability and audit purposes.

•Plan, monitor, inspect and report on the preventive maintenance work and services

•Assist and liaise with HQ supporting staffs on services rendered e.g. Horticultural, ECO, Safety, Project etc.

•Prepare and participate in all audits.

•plan and carry out predictive, preventive and corrective maintenance and follow-up on any defective /malfunction detected in a timely manner. To respond to client / user needs and co-ordinate with in-house technical staff or term contractors to resolve issues.

•Operate and maintain all building services / facilities in good serviceable condition and in accordance to the plan maintenance program to maximize efficiency and minimize maintenance and energy costs.

•Liaise with client representative / user of any concerned building facilities issues.

•Supervise a team of onsite technical executives / contractors and emphasize work place safety.

•Perform safety / routine inspection on general facilities of the client office to ensure office facilities and equipment are operating at optimum level.

•Co-ordinate and supervise minor repairs and breakdown trouble-shooting.

•supervise the performance of contractors in annual electrical power shutdown.

•To maintain accurate and up-to-date equipment history record and analyze for improvement.

•Prepare request for proposal (RFP), technical specification, and scope of works for contract renewal and tender of facilities management services.

•Prepare payment consolidation and tax invoices tracking and expenditure report.

•Prepare monthly report to user.

•Any other ad-hoc assignments assigned by the Management.

Job Requirement:

• Possess an approved tertiary or equivalent qualification and with at least 5 years relevant post graduate experience in Projects & Facilities Management/ Estate Management/ Engineering or Equivalent Singaporean/PR only.

Job Description

1. Recruitment and Talent Management

• Oversee the end-to-end recruitment process, including job postings, candidate screening, interviewing, and onboarding for new hires.
• Develop strategies for talent acquisition and retention to ensure the organization attracts and retains high-quality talent.
• Implement workforce planning and succession planning initiatives to build a strong internal talent pipeline.

2. Employee Relations

• Act as a trusted advisor to employees and management on HR policies, benefits, and employee relations matters.
• Proactively address and resolve employee issues and workplace conflicts, promoting a positive work environment.
• Lead employee engagement initiatives and foster a supportive workplace culture in alignment with the bank’s values.

3. Performance Management

• Manage the performance management process, facilitating goal-setting, appraisals, and development plans for staff.
• Identify training and development needs through performance assessments and collaborate with managers to implement development plans.

4. HR Administration and Operations

• Maintain accurate HR records, ensuring data privacy and compliance with data protection regulations.
• Oversee the processing of HR documentation, including employment contracts, job changes, and terminations.
• Continuously improve HR processes to enhance efficiency and service delivery to employees.

5. Compliance and Policy Development

• Ensure compliance with labour laws, banking regulations, and company policies, keeping up to date with relevant employment legislation.
• Develop, implement, and regularly review HR policies and procedures, promoting consistency and compliance throughout the organization.

6. Compensation, Benefits, and Payroll Processing

• Payroll Processing: Oversee the end-to-end payroll processing, ensuring accuracy, timeliness, and compliance with local tax and labor regulations.
• Manage employee benefits programs, including health insurance, retirement plans, and other perks.
• Conduct market research and benchmarking to ensure competitive compensation and benefits packages.
• Address employee inquiries regarding benefits and manage the annual benefits enrollment process.

7. Leadership and Team Development

• Provide leadership to the HR team, guiding and mentoring junior HR staff members to build their capabilities.
• Foster a collaborative and high-performing HR team environment, focusing on continuous improvement and professional growth.

Job Requirement

1. Minimum of 5-7 years of HR experience, with at least 3 years in a managerial role, preferably within banking or financial services.
2. Proven expertise in talent acquisition, employee relations, performance management, and compliance within a highly regulated environment.
3. Strong knowledge of labour laws, HR policies, and best practices within the banking sector.
4. Excellent communication, interpersonal, and leadership skills to build trust with employees and management.
5. Given that we are a Taiwanese bank; knowledge of mandarin is essential as the role involves preparing email correspondence and periodic reports for overseas branches and HQ in Taiwan.
6. Demonstrated ability to handle confidential information with discretion and uphold a high standard of professionalism.
7. Proficiency in HR systems and data analytics, with strong Microsoft Office skills

Roles and Responsibilities:

• Develop and ensure design of electrical equipment, system and materials submission according to the technical specification particularly in the electrical engineering.
• Planning of project costing and master schedule.
• Determine labour requirements and material resources for construction.
• Management of site activities which include installation, manufacturing, coordination, safety and testing and commissioning to the client’s requirement.
• Coordination with LTA, Consultant, Civil Contractor, System Wide Contractors for the execution of the work inclusive of the testing and commissioning.
• Managed a team of Site Engineers, Supervisors and Sub-Contractors to ensure the site team meet targeted deadlines.
• Support Project Manager in overseeing the planning, execution and construction of the project.
• Establish responsibilities and accountabilities of the construction team so they understand fully of their objectives, goals and expectations to align with the Business goals.

Requirements:

• Possess Degree/Diploma in Mechanical or Electrical Engineering.
• Minimum 5 years of working experience in Construction industry.
• A team player with a strong analytical mind and ability to work independently.

About the role:

We are looking for an Account Manager to drive highest possible revenue and profits with clients across the defined territory, by developing solutions from across the Wiley portfolio of content whilst supporting our clients in achieving their promotional and educational objectives. The Account Manager will collaborate with local, regional and global sales and editorial teams to drive corporate revenue across key therapy/subject areas and with key local and global accounts. Also will need to cultivate strong relationships with clients and identify new business opportunities.

How you will make an impact:

Sales & Account Management

• Acts as a primary point of contact at Wiley for assigned territory

• Maintains regular contact (including virtual or face to face interactions with a defined client base in order to understand the client's marketing/educational objectives.

• Anticipates and understands customer/account needs, feedback and objections, and identifies and explains solutions, often in challenging or complex selling situations

• Uses a consultative selling approach to suggest appropriate solutions.

• Drive a solution-focused client strategy incorporating all revenue streams across both print and online channels

• Maintain accuracy of pipeline and customer insights in Salesforce and deliver accurate and timely forecasts for the territory

Develop & Implement Strategic Account Relationships

• Acquires new customers, builds, and maintains strong business relationships.

• Develop key networks, relationships with senior-executive level customers

• Identify and develop market-based partnerships to extend reach and drive revenue

• Work independently or lead teams to identify, pursue or manage accounts/opportunities with large size/strategic importance/risk of loss

• Represent Wiley at relevant conferences and events to develop potential business contacts.

Drive Account Growth

• Achieve forecasted revenue targets within the territory

• Drive the company strategy by leading business development to meet forecasted revenue targets

• Proactively develop and maintain client relationships through targeted business development and account management within the territory

• Understand emerging market trends and interdependencies impacting customers; leverage understanding to expand relationships

Develops Strong Internal Relationships

• Works with the Wiley Marketing, Project, Editorial, and PITCH team to understand the client's strategies and future direction, to form strategic proposals to their clients

• Liaise closely with Journal Publishing Managers and journal editors in developing and improving our offerings to corporate clients

• Oversee timelines and delivery deadlines with the Projects team and other production teams.

• Develops strong internal relationship management to recruit the required advocacy and support within and beyond the Corporate Sales team to drive business development

• Develops strong relationships with internal departments that are instrumental to delivering on our Corporate Sales objectives (e.g. Customer Success, Sales Operations, Finance, Credit Control)

• Develops and leads colleagues; acts as a role model for those with less experience

Corporate Responsibilities

• Follow all company policies and procedures

• Adhere to department procedures and Sarbanes-Oxley (SOX) workflow control processes, in respect to all work activities, as required for the position

• Use initiative in performing duties and continually review current work practices with a view to recommending efficiency improvements

• Follow company policy and guidelines that support the principles of equal employment and contribute towards a harassment-free work environment

• Follow workplace health and safety guidelines and instructions. Maintain a duty of care towards yourself and others.

What we are looking for:

• A minimum of 8 years working experience in sales and/or marketing.
• Experience in sales and/or marketing in the pharmaceutical, healthcare and or educational sector would be desirable.
• Knowledge and experience of medical information systems e.g. on-line databases, journals and publications, and journal information management would be desirable.
• Has a track record of exceeding financial goals successfully.
• Extensive experience within an industry that advocates for a structured sales approach.
• Broad experience/familiarity across a number of therapeutic areas or scientific disciplines.
• Knowledge of strategic intent and experience in evaluating and interpreting client's brief.
• Willingness to travel 50-60% of the time to visit clients and to attend annual sales conference

Qualifications:

• A recognised Degree by the respective professional bodies, professional institutions or BCA; in Arch, Civil / Structural / Electrical / Mechanical Engineering, Building Science, Quantity Surveying, Environmental Engineering, Project / Construction Management or equivalent.
• Certificate of Competency in Earth Control Measures for Construction Site Personnel will be preferred.
• Certificate in Construction Safety Course for Project Manager conducted by training providers accredited by MOM will be preferred.

Experience:

• Minimum 5 years of relevant post-graduate working experience in the building construction industry, preferably in HDB projects or 3 years of relevant post-graduate project management experience.
• Experience in managing building construction projects, including developing project schedules, risk management, overseeing project budgets, timelines, and compliance with regulations.
• Familiar with the Microsoft Project Management software.
• Familiar with Building Control Act 1989 and its latest revisions, having a working knowledge of the relevant statutory requirements.
• Conversant in contract administration with Public Service Sector Conditions of Contract, conversant with statutory requirements, site management, quality control procedures.
• Knowledge and good understanding of electrical design/installation specifications, site installation, services coordination, code of practice, Authority inspection and handing over.

Duties:

• Full-time on site in performing the project management and day-to-day operations.
• Conduct quality inspections with Architect, Civil & Structural Engineers and Mechanical & Electrical Engineers to implement a comprehensive and effective Quality Assurance System.
• Expect to work overtime, as and when required by the employer/client. Time off in lieu of overtime claim may be granted, on a case-by-case basis.

Work Location:

• Hougang, Kim Tian, Queen’s Road, Empress Road, Ghim Moh

Salary Range:

• “All-in" compensation of $9,000 to $10,000. The "all-in" compensation payable is deemed to be inclusive of the monthly staff salary, bonus, employer's CPF contribution, medical and hospitalization and personal accident insurance, training and administrative support costs and all other costs which are necessary.

• Able to commit overtime and to work at late night hours.
• Recommends maintenance, chemicals, mechanical, electrical, and facility design modifications.
• Responsible for the overall management of all cleaning functions in the venue to ensure a clean, safe, and orderly experience for guests, customers, and workers.
• Ensure to communicate workplace safety precautions to employees.
• Responsible for managing and supervising a cleaning team assigned to buildings, offices, sites, food & beverages and other facilities.
• Oversee the company's facility operations, manage staff, manage office moves and manage janitorial duties, all while remaining in compliance with local, state and federal regulations.
• Coordinate with the company on the implementation of new building projects.
• Operate on machine/process units as assigned.
• Perform trouble-shooting for equipment failures to meet production targets quality standards specifications.
• Perform Preventive Maintenance (Cleaning, Service, Replace)
• Perform product/machine changeover on the line by clearing the previous lot parts, change of materials, tool/die change and minor machine set-up and keying in the necessary information into the machine MES satellite.
• Maintain housekeeping and cleaning of machine and work area to ensure neat, tidy and safe working environment

Job Description

The candidate will be responsible for the following:

• Managing Client relationships

• Managing 4 to 5 design projects concurrently in Yards (including China)

• Providing overall leadership for the project while maintaining a focus on achieving targets efficiently

• Development and presentation of project plans, respond to Clients

• Liaison with the Shipyard, Classification society, Vendors & Clients

• Weekly progress reporting to Client & Management

Desired Profile

Essential requirements for this position are:

· Technical/ marketing skills for shipbuilding industry

· Experience in project management

· Excellent organizational and planning skills

· Strong Leadership and bilingual communication skills in English/ Mandarin

The candidate should have minimum 5 years’ experience in related role in ship design/ shipbuilding industry. Promising candidates with less experience may be considered as Trainees.

Key Responsibilities

• Team Leadership: Lead, train, and manage a team of project and system engineers to handle project management, system commissioning, technical support, and pre-sales.
• Mentorship & Guidance: Provide guidance, allocate tasks, and foster a collaborative work environment.
• Communication: Maintain clear communication within the team and keep members updated on project and company developments.
• Performance Management: Conduct evaluations, set goals, and provide feedback to support team members' growth.
• Collaboration: Work with Sales, Operations, IT, and other departments to ensure alignment of technical activities.
• Product Evaluation & Pre-Sales: Evaluate new products, assist Sales in pre-sales/tender bids, and manage project budgets.
• Safety & Compliance: Ensure compliance with safety and quality standards.

Job Requirements

• Education: Degree in Engineering (preferably Electronics) or equivalent.
• Experience: 5-8 years in the Security Industry, with experience managing a team of 5+ engineers.
• Skills: Strong planning, communication, problem-solving, and project management abilities.

· Bachelor’s degree in a related field or equivalent experience

· Minimum of 5 years of experience in installation management or a related field

· Proven track record of successfully managing installation projects

· Strong organizational and time management skills

· Experience in installation of equipment and systems

· Knowledge of installation guidelines and procedures

· Familiarity with safety and quality standards

· Proficient in use of relevant software and tools

· Familiarity with installation tools and equipment

· Excellent communication and organizational skills

· Strong problem-solving and decision-making abilities