Job Scope:

• Packing of tickets into plastic sleeves, hooking on lanyards, placing neatly into Envelopes
• Labelling of boxes for courier
• Organising the boxes according to the suites and double-checking boxes according to suite size for courier
• Packing and inventory of items in the store.

Requirements:

Able to commit to 6 months

Comfortable with packing and carrying boxes

About Us:

Kangaroo Learning Center Pte Ltd (“KLC”) was incorporated on 7 May 2022. Our headquarters was established in 2014 and is a leading training institution in China, providing tuition to more than 100,000 students annually. KLC is a rapidly growing tuition centre in Singapore, dedicated to providing high-quality education in mathematics. The centre offers a range of academic and enrichment programs for students of different ages, including primary and secondary school students, as well as those preparing for the PSLE, Math Olympiad, GCE ‘O’-Level and ‘A’-Level examinations. As a young and dynamic organization in Singapore, we are committed to fostering a culture of innovation and initiative. We believe in nurturing individuals who take ownership of their roles and see themselves as co-partners in our journey towards educational excellence. Join our team and be a part of an exciting environment where you can contribute to shaping future leaders.

Overview:

We are a premier tuition centre located in Singapore, dedicated to providing top-notch educational services to students to help them achieve academic excellence. As part of our expansion, we are looking for an Assistant Marketing Manager who is innovative, dynamic, and passionate about education to enhance our brand's digital presence and engage effectively with our community.

Key Responsibilities:

Digital Account Management:

• Spearhead the strategy, content creation, and day-to-day management of our digital platforms, including YouTube, Facebook, WeChat Official Accounts, XiaoHongShu, etc., with the aim of increasing brand visibility, engagement, and subscriptions.
• Analyze performance metrics to adjust strategies accordingly, ensuring maximum reach and impact.

Community Engagement:

• Lead the development and management of our online communities, particularly within WeChat groups and WhatsApp groups, to foster a supportive and engaging environment for parents and students.
• Organize and coordinate online events, Q&A sessions, and other engagement initiatives to build strong relationships with our community members.

Content Creation & Trend Analysis:

• Stay ahead of educational trends and updates (e.g., PSLE, DSA, SMO) to create timely and relevant content that appeals to our target audience, thereby reinforcing our position as a thought leader in the educational space.
• Collaborate with educators and content creators to produce a variety of content types, including articles, videos, and infographics, that cater to the needs and interests of our audience.

Marketing Campaigns:

• Design and implement comprehensive marketing campaigns across multiple channels to promote our programs, special events, and achievements.
• Monitor and report on the effectiveness of marketing campaigns, making adjustments as needed to ensure goals are met.

Brand Development:

• Work closely with the teaching team to develop and maintain a strong brand identity across all digital platforms, ensuring consistency in messaging and visuals.
• Identify and explore new opportunities for brand exposure and growth.

Job Requirements:

• At least 1-3 years of experience in digital marketing, particularly with a focus on social media management and content creation.
• Strong analytical skills with a proven ability to use data to inform marketing strategies and content creation.
• Experience in managing online communities and engaging with diverse audiences.
• Creative and innovative thinker with the ability to generate new ideas and translate them into high-impact marketing strategies.
• Proficient in digital marketing tools and platforms, with a keen eye for detail.
• 5-days work week (Tuesday-Saturdays, 9am-6.30pm) must be able to work on Saturdays
• Fresh grads are welcome to apply and will be considered for relevant position.

What We Offer:

• A competitive salary package and a comprehensive benefits plan.
• An energetic and supportive working environment within a close-knit team.
• Opportunities for professional growth and development in the dynamic field of education marketing.
• The chance to make a meaningful impact on students’ lives and educational journeys.

Essentially to do the job of a clinic assistant. However this is an opening for a part timer.

Specifically 3 nights a week. Which are Tuesdays Wednesdays and Thursdays. Working hours are from 6pm to 8pm. There will be 2 of you on duty. Renumeration is at $12.00 per hour. Clinic is closed on public holidays. In addition, only for about 1 month, there is a vacancy for day time clinic assistant

The primary job descriptions are as follows, but are not limited to:

• Offer general administrative assistance to the HR department.
• Oversee the recruitment and selection processes for new staff.
• Draft and prepare HR-related correspondence.
• Address and manage employee-related concerns.
• Handle HR personnel files, track attendance, and manage leave records.
• Maintain and update employees’ personal data files.
• Oversee the upkeep and maintenance of factory facilities and office equipment.
• Register for courses, process pass applications, and update records as needed.
• Apply for work permits and manage matters related to the Ministry of Manpower (MOM).
• Perform any other ad-hoc tasks as required.

The primary job descriptions are as follows, but are not limited to:

• Offer general administrative assistance to the HR department.
• Draft and prepare HR-related correspondence.
• Address and manage employee-related concerns.
• Oversee the recruitment and selection processes for new staff.
• Handle HR personnel files, track attendance, and manage leave records.
• Maintain and update employees’ personal data files.
• Oversee the upkeep and maintenance of factory facilities and office equipment.
• Register for courses, process pass applications, and update records as needed.
• Apply for work permits and manage matters related to the Ministry of Manpower (MOM).
• Perform any other ad-hoc tasks as required.

Roles & Responsibilities

Admin cum Account Assistant

• Manage accounts payable and receivable, including invoicing, billing and collections.
• Assist in managing day-to-day administrative tasks.
• Handling incoming call, emails and correspondence.
• Processing accounts payable and receivable transactions.
• Verifying and reconciling invoices and receipts.
• Assist in maintaining accurate records and documentation related to office and financial activities.
• Responsible for monthly CPF contributions and Quarterly GST submission .
• Ad-hoc duties as and when required
• 5.5 days work (Alternate Saturday)

Requirements

• Possess at least Diploma in Accounting/ Finance, or LCCI certified, or equivalent
• At least 2 years experience
• Proficiency in Microsoft Office (Excel / Word)
• Strong attention to detail & accuracy in data entry and record-keeping
• Good communication and interpersonal skills.

Manager, Finance and HR

We are seeking an experienced Finance & HR Manager to join our team and oversee full spectrum of Finance and HR functions for our group of companies in APAC (Singapore, Malaysia, Hong Kong, etc). The Finance & HR Manager will be responsible for managing financial planning, accounting, reporting activities and HR operations. The ideal candidate should have a strong background in Finance and/or HR, excellent analytical skills, the ability to work in a fast-paced environment and a passion for creating a culture of collaboration and inclusivity.

Responsibilities:

Finance

• Provide timely and accurate monthly management and financial reporting pack.
• Perform monthly accounts review, analyze financial data and provide insights and recommendations.
• Prepare consolidation of group financials (half-yearly).
• Manage budgeting and forecasting exercise, including cashflow management, revenue projection and group booking target tracking.
• Verify expenses claims submitted by staff and consultants.
• Handle audit, corporate tax and GST filing.
• Ensure accounting and statutory compliance (i.e. IFRS, Company Act, Corporate Tax, GST, WHT).
• Manage incoming emails/ enquiries sent to Finance Dept.
• Supervise/ provide guidance to finance staff in day-to-day operations.
• Assist the VP with internal process improvement initiatives.
• Participate in ERP migration project.
• Any ad-hoc duties as assigned.

HR

• Develop and implement HR strategies and initiatives aligned with the overall business objectives.
• Oversee the full life cycle of the employee, including recruitment and onboarding process to offboarding, including job postings, screening candidates, conducting interviews, and facilitating new hire orientation.
• Manage employee relations issues, including conflict resolution, disciplinary actions, and grievances, while ensuring compliance with company policies and relevant employment laws.
• Maintain HR records and ensure accuracy and confidentiality of employee data.
• Stay updated on selected countries labour laws and regulations to ensure compliance in all HR practices and policies.
• Provide guidance and support to managers and employees on HR-related matters, including benefits, compensation, and leave management.
• Oversee full spectrum of payroll (including tax matters & CPF submissions).
• Assist with work pass related matters such as application, renewals, and terminations.
• Develop and implement employee benefit programs.
• Any ad-hoc duties as assigned.

Requirements:

• Degree in Accountancy/Finance or related discipline.
• Proven experience (5 years) in a similar role, preferably in a small to medium-sized company.
• Good knowledge of financial reporting standards, taxes and relevant regulations.
• Good knowledge in Singapore Employment Act and Singapore Labor laws.
• High integrity, meticulous with attention to detail.
• Good analytical and conceptual skills.
• Strong interpersonal and communication skills, with the ability to build rapport and trust with employees at all levels of the organization.
• Excellent problem-solving and decision-making abilities, with a proactive and solutions-oriented approach.
• Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.
• Strong team player with sense of responsibility, with the ability to adapt to changing business needs.
• Proficiency in Microsoft Office, SAP system and Human Resources Information Systems.

Responsibilities:

• Collaborate with the Project Manager for site development, ensuring effective supervision and operational management.
• Coordinate and liaise with all parties in the project team, including authorities, consultants, sub-contractors, suppliers, etc.
• Able to prepare shop drawings, as built drawings of construction services.
• Manage the inventory of construction materials and equipment, maintaining strict cost controls to ensure project stays within budget and completion on time.
• Develop and enforce safety protocols to minimize risks on-site.
• Arrange daily schedule allocation for projects.
• Preparing cost estimates and ensuring appropriate materials and tools are available.
• Able to visualize site condition, site meetings and thorough inspections, maintaining close communication with subcontractors to track the advancement of project phases.
• Good leadership, Detail-minded, result-oriented and capable to solve problem.
• Ensure all workers at site comply with quality, environment, health & safety requirements.
• Update the progress of structural works in the Progress Reports.
• Provide support to site operation.
• Must be willing to work on weekends and public holidays.

Requirements:

1. To possess a Diploma/Bachelor degree in Architecture, equivalent or similar.

2. To have at least 5 years of related working experience in similar role.

3. Strong analytical and critical thinking skills.

4. Excellent negotiating and interpersonal skills.

5. Ability to organize, plan, and strategize.

Responsibilities:

• Collaborate with the Project Manager for site development, ensuring effective supervision and operational management.
• Coordinate and liaise with all parties in the project team, including authorities, consultants, sub-contractors, suppliers, etc.
• Able to prepare shop drawings, as built drawings of construction services.
• Manage the inventory of construction materials and equipment, maintaining strict cost controls to ensure project stays within budget and completion on time.
• Develop and enforce safety protocols to minimize risks on-site.
• Arrange daily schedule allocation for projects.
• Preparing cost estimates and ensuring appropriate materials and tools are available.
• Ableto visualize site condition, site meetings and thorough inspections, maintaining close communication with subcontractors to track the advancement of project phases.
• Good leadership, Detail-minded, result-oriented and capable to solve problem.
• Ensure all workers at site comply with quality, environment, health & safety requirements.
• Update the progress of structural works in the Progress Reports.
• Provide support to site operation.
• Must be willing to work on weekends and public holidays.

Requirements:

1. To possess a Diploma/Bachelor degree in Architecture, equivalent or similar.

2. To have at least 5 years of related working experience in similar role.

3. Strong analytical and critical thinking skills.

4. Excellent negotiating and interpersonal skills.

5. Ability to organize, plan, and strategize.

Assistant Cook duties and responsibilities

The primary duty of an Assistant Cook is to assist the Cook in the day-to-day operations of the kitchen. Their main duties include

· Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

· Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

· Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

· Buying, weighing and storing ingredients and food supplies

· Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

· Managing inventory, unloading supplies and organising the storeroom

Assistant Cook skills and qualifications

A successful Assistant Cook candidate will have various prerequisite skills and qualifications needed to perform duties effectively. These qualifications include:

· Experience in kitchen operations

· In-depth understanding of food health and safety regulations

· Exceptional time management and organisational skills

· Excellent verbal communication skills

· Exceptional physical stamina and strength

· Ability to work as part of a team

· Thoroughness and attention to detail

Assistant Cook experience requirements

Assistant Cooks have no specific work experience requirements. However, employers prefer candidates who have worked with a cook or have experience in a kitchen-related role. Applicants who have worked in restaurants, commercial kitchens, catering agencies and hotels are ideal for this role. Candidates can also receive valuable experience through volunteering. The ideal candidate should have a good understanding of the protocols and procedures of the food service industry, including health and safety standards. Candidates can receive experience through formal trainings and internships.

Admin / customer service

Working hour : mon-fri 8:30am-6:30pm

-Prepare quotations to customer

-Printing, scanning and filing of documents

-answer phone call / reply email

-deal with other department make sure product deliver on time

Duties and Responsibilities:

• Write content and develop designs for communication materials like e-newsletters, emailers, and infographics.
• Gather, compile, and analyse data on communications efforts. Assist to prepare reports and presentations on key insights and recommendations by the team.
• Support the organisation of engagement events for staff

Requirements:

• Degree in communications, marketing or related field.
• At least one year of working experience
• Good written and verbal communication skills.
• A team player with good interpersonal skills.

Salary: TBA

Mon - Fri

Location: Jalan Besar

Contract Period: August 2024 to December 2024

Job Scope:

- To assist the Science Department in maintaining the school’s science laboratories

- Prepare experimental set up for laboratory work

- Maintain cleanliness and housekeeping of science laboratories

- Any other duties assigned by HOD or School STEM Instructors

Requirements:

• GCE 'N' Level Certificate or equivalent and above

• Good interpersonal, communication, analytical and negotiation skills

• Ability to multitask, work both independently and as a team

• Ability to carry out routine tasks in a non air-conditioned environment

• Candidates must have at least 4 years of working experience in secondary school chemistry lab

Contract Period: From 1 Jan 2025 to 31 Dec 2025 (option to extend till 31 Dec 2026)

Salary: $2300/month

Working Arrangement:

• Mondays to Thursdays: 7.00am to 4:15 pm
• Fridays: 7.00am to 3:45pm

Inclusive of 45 mins lunch break

Service not required on Saturdays, Sundays and gazetted public holidays

Duties and Responsibilities

 Undertake menu planning

 Oversee and participate in the preparation and cooking and serving of main meals, snacks, cakes, etc. in accordance with specified menus.

 Determine quantities to be cooked and size of portions to be served, taking into account diets to meet medical, ethnic and personal needs.

 Check quantity and quality of stock received and notify suppliers of deficiencies.

 Oversee washing and cleaning of floors, crockery, utensils, work surfaces and other kitchens equipment to ensure that the necessary hygiene and health and safety standards are maintained in the kitchen and dining room as appropriate.

 Ensure that the appropriate clothing, including head wear, is worn at all times in accordance with the health guidelines.

 Co-operate fully with the statutory inspections and implement recommendation as appropriate.

 Supervise other the Kitchen Staff Team on shift and undertake performance appraisal

 To undertake such other duties as may be assigned from time to time.

Qualification and competences

 Certificate in food production from a recognized institution

 Food handler’s certificate.

 Experience of 3 years working in a kitchen providing meals for large numbers

 Ability to prepare and serve well-presented and attractive meals to individual requirements.

 A positive attitude and commitment to providing nutritious meals and offer a range of choices including to those with specific dietary requirements.

 The ability to form positive relationships with colleagues.

 Knowledge of prevailing regulations on Hygiene.

Who do we need?

We need someone who is able to perform his/her to their best capability and have a good attitude towards the company regardless of colleagues or external parties. Attitude means being willing to learn and ask questions, able to take instructions, able to value time, have a sense of urgency, have a positive mentality towards criticism and of course having an energetic and bubbly personality is a plus! If you think you are one of them, please come join us!

Job description:

To assist Managing Director and Directors to oversee projects. 

To assist Project Architects in assign projects. 

To be able to liaise with internal and external parties for the good of the project. 

To be able to perform any other job scope required for the good of the project

Job requirement:

Degree in Architecture or equivalent preferably recognized by the Board of Architects Singapore for Architecture assistant or executive positions. 

Polytechnic Diploma in the related field or equivalent or NTC2/NITEC are welcome to apply. 

Knowledge of local regulations and authority submission procedures. 

2 - 3 years of working experience. if none we will consider on-the-job mentoring. 

Proficient in BIM (Revit/ArchiCAD) is required, proficiency in 3D Modelling / Sketchup, AutoCAD / Adobe photoshop / Microsoft programs, or any basic architecture software that allows you to perform your job effortlessly. 

Able to manage projects and work independently (in due time) in a challenging and fastpaced environment.

Possess good interpersonal skills and is a team player. 

Positive working attitude. 

Good project management, leadership, and communication skills at all levels 

Have a keen eye for details. 

Able to independently or under supervision prepare drawings and or documentation at all stages of the project.

Job Scope:

a) Counter Duties

• Handling telephone calls and enquiries from public, parents, students and staff.

• Attend to day-to-day needs of students.

• Maintaining and updating of student’s early leave college records

b) Adhoc Duties

• Provide ad-hoc printing needs for teachers on designated afternoons.

• Assist in following up with teachers in-charge on delivery requirements,

• General cleaning of the GO counter and reception area

• Maintain records of in-coming mails and arrange for distribution

• Assist in collation of School Bills for distribution to students

c) General Admin:

• Maintain and updating students’ data records, e.g. A level certificates and testimonials, etc.

• Perform admin task e.g. filing, photocopy.

• Assist in contacting TICs on submission of supporting documents and endorsement for payment.

• Assist in updating of Staff Leave records (MC & Overseas Leave)

d) Other Duties

• Compile data/statistics & survey as and when required.

• Any other duties as assigned by P, VPs, AMs

Requirements:

• Qualification: GCE 'O' Level Certificate or equivalent
• Proficient in the following software applications - Microsoft Office (Word, Excel, PowerPoint)
• Three (3) years of relevant experience in administration and counter service preferably in school environment

Location: Whitley Road

Salary: $2390 to $2580 per month

Contract Period: From 2 September 2024 – 31 August 2025 (possible to extend another year)

Working Arrangement:

· Mondays to Thursdays: 8:30am to 6:00pm

· Fridays: 9:00am to 6:00pm

Inclusive of 1hr lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays.

Job Scope:

• Maintaining records databases for all SPO cases, including disposing of concluded cases and updating information into our internal systems
• Calling for Investigation Papers (IPs) and ensuring timely IP submissions by SPF
• Handle record-keeping for incoming/outgoing physical IPs, including sending reminders to SPF for IP collections
• Provide simple technical support to all SPOs such software updates, duplicating CDs for submission to Court, and assist SPOs in playing CCTV footages during court sessions via Zoom (if required)
• Assists with print and scan requests from DPPs, SPOs and Legal Officers from external agencies such as NPARKs, MINLAW
• Assists Team Lead in coordinating internal meetings and training sessions
• Assists Team Lead in periodic data clean-up of internal systems such as AMS and Crimes3
• Support inventory management for pantry and stationery supplies
• Perform ad-hoc / additional tasks as directed by the Team Lead

Requirements:

• Proficient in operating photocopying and scanning equipment, with the ability to troubleshoot common issues.
• Experienced in using document management software such as Adobe Acrobat, as well as Microsoft Office applications.

Contract Duration

· Immediate to 31 March 2025 (With an option to extend for 1 year)

Working Location

· Yishun

Working Hours

· 5 Days (Mon to Thur: 8.00am to 5.15pm; Fri: 8.00am to 4.45pm)

Lunch: 45 mins

Monthly Offered Salary

• Base Year (1 April 2024 to 31 March 2025): Up to S$2,000 per month
• Option Year (1 April 2025 to 31 March 2026): Up to S$2,100 per month

Requirements

· Possess at least a GCE ‘N’ Level certification

· Ability to operate printing machines

· Proficient in basic literacy and numeracy skills

· Able to work independently

· Possess good interpersonal skills to work effectively with teachers

· Preferably 3 years of relevant working experience

Job Description

· Perform bulk printing and duplicating services using in-house photocopier machines

· Perform finishing works onto printouts such as corner-stapling, hole-punched, collate by class & saddle-stitch

· Support Examination Committee in printing, collation, movement and safekeeping of the examination papers under prevailing tightened measures

· Ensure the printouts match the printing requests

· Ensure printing jobs are performed accurately and timely

· Maintain and upkeep the stationery inventory in the printing room

· Liaise with printer company on machine’s consumables

· Support front office during peak periods such as recess time & dismissal and perform simple administration duties

· Any other duties assigned by supervisor

Cost and energy-efficient scaling of optical interconnects are increasingly becoming bottlenecks for Cloud and Artificial Intelligence (AI) applications. Rain Tree Photonics’ proprietary Silicon Photonics platform directly addresses these bottlenecks, enabling truly scalable optical interconnect solutions. As a Silicon Photonics chipmaker, Rain Tree Photonics (RTP) fully leverages the fabless eco-system and extends beyond with a unique fabless++ approach. In conjunction with its DFM Silicon Photonics platform and technology IPs, this enables RTP to deliver high-performance, low-power products in volume at low cost. By overcoming various challenges faced by customers when using silicon photonic chips, RTP is able to greatly reduce the development cycle time of customers and help them bring their products to the market quickly. A spin-off from IME, A*STAR, RTP is backed by renowned venture capitalist firms. The team includes a good mix of silicon photonics experts, industry veterans and talented PhDs from world-class universities. RTP is headquartered in Singapore, with a presence in China.

Job Description

We are looking for an Assistant Test Engineer to join our Test team. You will be working alongside other experienced R&D and Test team members with strong track records of transforming innovative and complex silicon photonic integrated circuits into mass-produced products in the market. The candidate should also be a self-driven and independent professional who can adapt to a fast-moving and vibrant technology development environment. Most importantly, you should be a good team player with a passion for working on cutting-edge technology and the desire to learn.

Responsibilities:

· Support the daily smooth running of testing line.

· Conduct assembly, test and troubleshooting on products and R&D prototypes.

· Assist in maintenance and upkeep of test lab including test equipment and instruments

· Provide technical and analytical support for the daily lab operation and implement standard operating procedures

· Enjoys exploring new or unconventional testing and packaging processes and technologies.

· Other tasks that may be assigned from time to time.

Requirements:

· Diploma - Electronics or equivalent

· Working experience in related industries (semiconductor, optoelectronics, electronics) is preferred. Fresh graduates are also welcome to apply.

· Prior test experience preferred.

· Team player and yet able to work independently and pro-actively

· Possesses high level of integrity with good work ethics

Benefits

· CPF, annual leave and public holidays

· Full corporate insurance coverage

· Convenient working location (walking distance from Tai Seng MRT)

Email your resume to [email protected] and reference JD-RTP240802

Responsibilities:

• Assist the bakery team in the preparation of pastry
• Executive and maintain consistent recipes and presentation
• Follow proper handling and right temperature of food products
• Handle equipment in a safe and proper manner
• Maintain workstations are clean and tidy with proper hygiene
• Minimize the wastage and spoilage of ingredients
• Ensure proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Any other duties assigned by the manager

Requirements:

• At least 1 year of relevant experience
• No experience applicants are welcome to apply
• Willing to learn and have a strong passion for baking
• Able to work independently with minimum supervision
• Comfortable working in a fast-paced environment
• A valid food hygiene certificate will be an advantage

Responsibilities:

• Loading and unloading cargoes from and to the containers
• General warehousing and housekeeping duties
• Responsible to complete the job process from Inbound to Outbound
• Ensure that the administration work that goes along with the processes are conducted in a proper manner
• Ensure proper records and for the stock/cargo kept in the warehouse
• Working together with Warehouse Coordinator to run the day to day operations
• Ad hoc work as and when may be assigned

Requirements:

• Be proactive towards clients and staff
• Possess high integrity and strong commitment
• A good team player and yet able to work independently
• Able to work on Saturdays for half day
• Working hours: Monday - Friday, 9am - 6pm, Saturday, 9.30am - 6pm
• Location: Toh Guan

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

What You’ll Do:

Operations

• Manage and supervise team of call / chat agents and provide leadership and mentoring
• Ensure that the monthly regulatory and internal KPIs are met
• Monitors and measures service metrics and call volume to develop standards, improvements and resource allocation.
• Overseas the creation and implementation of efficient and balanced workflows that maximise efficiency and produce high levels of service quality and customer satisfaction
• Provides inputs to strategic decisions that impact the functional area of responsibility.
• Capable of handling and resolving escalated issues and complaints arising from operations and requiring coordination with other departments.
• Provides mentoring and leadership to team of agents
• Execute quality monitoring requirements that deliver intent and customer satisfaction goals

Projects

• Involvement in various projects, such as telephony system upgrade, CRM system upgrade
• Lead in implementing and operationalizing new hotlines
• Involvement in implementation of digital solutions to provide convenience to customers

What You'll Need:

• At least 5 years of experience in contact centre or similar environment
• At least 3 years of managerial or supervisory experience
• Good people management skills and able to work under pressure
• Familiar with customer service metrics and strong customer - fronting and communication skill
• Knowledge in CRM and telephony systems
• Ability to work independently while being a cohesive team member
• Excellent leadership and interpersonal skills
• Change management and stakeholder management

What We'll Provide:

• Join us to empower the future of energy
• We offer hybrid work arrangement as we believe in providing work life balance while maintaining rapport at work
• Immerse in a positive work environment that promotes/fosters teamwork and collaboration.

Job Scope:

1. Daily Kitchen Duties

· Daily upkeep of the kitchens, including general cleanliness of food lab equipment, table tops, floor and sinks.

· Daily upkeep of kitchen facilities and equipment, including the hot water dispenser, refrigerator, oven and stove as well as the other appliances in the food labs.

· Daily checks and maintenance of the placements of tools and utensils.

· Daily management of food in the kitchen fridges and other storage containers. To inform Food Lab Manager or the NFS Unit coordinator if any of the ingredients are running low.

· Daily preparation of raw materials for classes (the cutting of meat/fish, separation of ingredients into specified portions according to class size, etc).

· Regular checks and management of utensils and cookware in the individual kitchen top and work station and to ensure that all food labs items are organized and accounted for.

1. Weekly / Monthly/ Termly Kitchen Duties

· Assist in the upkeep and maintenance of the signs (safety and miscellaneous) and posters in the kitchens.

· Assist in the termly kitchen stock-take of the equipment and utensils as instructed by Food Lab Manager or the NFS Unit coordinator.

· Labelling and bi-annual cleaning of tabletops, shelves and equipment which are to be done at least twice a year during the test/exam periods or June and December Holidays.

· Termly checks on perishables in the fridge and other containers.

1. Additional Duties

· Support afternoon cooking programs that take place in the food labs.

Support school-based activities involving the use of food labs.

Working Arrangement:

Duration: 1 January 2025 to 31 December 2026

Location: Dover Road

Salary: Hourly Rated

Working Hours:

· Mondays to Fridays: 7:30am to 3:00pm, inclusive of 1-hr lunch break (may be deployed for extended hours on some days);

· Service is not required on Saturdays, Sundays and gazetted public holidays;

· Service is not required on a regular basis during School Holidays.

Job Requirements:

· Basic certifications relating to food preparation and food safety;

· 2 years of working experience in related fields (culinary, food preparation etc);

· Has experience in store management and organization.