Work location: Marina Blvd/Sengkang Grand Mall

Workdays: 6 days per week

Working hours: 12 hours per day following the shopping mall operation hours

Monthly Salary: S$2,000 to 2,300

A reputable laundry/dry clean company is looking for a reliable and accountable customer service assistant (counter staff) to operate one of their outlets. You are responsible for the operation of the outlet.

Key Responsibilities:

1. Perform daily shop operations, including maintaining a tidy and clean shop environment during the opening and closing.
2. Respond to customer queries professionally and follow the job process stated in the Standard Operating Procedures (SOP).
3. Check all the receiving cleaning/dry cleaning items carefully and make necessary remarks.
4. Issue invoices, ensure all payments received are correct, and tally with POS.
5. Check customer’s receipts and prepare all wash/dry clean items accurately for the customer.
6. Input all customers’ details into the system to enable communication with customers as necessary.

Job Requirements:

1. Ability to read and write English and Chinese, as you must write the remarks correctly and communicate professionally with the team at the workshop and dynamic customers.
2. A minimum of 1 year relevant working experience or working in customer service is welcome to apply.
3. Available to work various shifts, including weekends.
4. Good interpersonal skills with a pleasant and confident way of greeting customers.
5. A friendly personality and meticulous working attitude.
6. Capability to work independently and pay attention to detail.
7. Willing to work/rotate between Marina Blvd and Sengkang Grand Mall.

Showroom Associate - Part Time

We're looking for a friendly and independent individual to join our team. You will be assisting our showroom.

Some traits that we are looking for:

• Customer-orientated and passionate
• Ability to work quickly in a fast-paced environment, and maintain a level of tidiness and cleanliness on the floor
• Strong communication & interpersonal skills
• Has a high level of professionalism, work ethics and honesty

Main Responsibilities:

• Responsible for day-to-day showroom/retail operations
• Provide a seamless shopping experience and ensure that all merchandise are available in all colours and sizes on the floor
• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms
• Promote first class service & customer experience at all times
• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Uphold efficiency and customer satisfaction.

Requirements:

• 8 days a month
• Strong command of English
• Basic Excel Skills required
• Min education: Diploma preferred
• Minimum commitment of 3 months
• Only Singaporeans or Perm Residents

Kindly send in your cover letter, photo resume, expected remuneration to [email protected]

We regret that only shortlisted applicants will be notified

Job scope

• Carry out end-to-end recruitment, on-boarding, employee exit management, performance management, implementation of HR policies and procedures, staff training & development
• HR administration such as data entry, filing, prepare employment contracts, letters and other documentation
• Apply Work passes application (WP/SP/EP), renewal and cancellation.
• Handle company lodging
• Conduct staff orientation and regular briefing on company policies and procedures
• Support in monthly payroll including attendance checking and Overtime processing
• Administration on Foreign workers work pass renewal & MYE matters, dormitory (staff housing) & others
• Administration on employee insurance, government paid claims, staff benefit claims, employee training and others
• Support and manage in company’s events and activities such as stock take, annual dinner, festive celebration and others
• Prepare and Deliver timely and accurate data, reports and office administration
• Participate in HR projects and provide any other HR support as and when assigned

Requirement

• Diploma or Degree in Human Resources or Administrative / Business Studies + Minimum 2 years of full spectrum HR working experience as generalist including payroll processing.
• Preferably from construction / manufacturing, industrial sector + Familiar with MOM regulations and HR practices
• Career Progression Opportunities

Join our dedicated team at Eden Day Activity Centre and make a positive impact on the lives of adults with autism!

We are currently seeking a passionate and skilled Day Activity Centre (DAC) Associate Coach to help us create a nurturing environment where our clients can thrive.

As a DAC Associate Coach, you will play a vital role in supporting our clients' development and well-being. Here are some key responsibilities that make this position both rewarding and fulfilling:

Performance of Clients:

· Implement and maintain a comprehensive system for administering Individualized Education Plans (IEPs), Individual Care Plans (ICPs), attendance records, training programs, and other administrative tasks.

· Design and lead therapeutic and training activities that are tailored to meet the individual needs and goals of our clients.

· Develop and manage an inventory of training materials, ensuring that they are up-to-date and readily available.

· Provide attentive supervision to clients during indoor and outdoor activities, prioritizing their safety and overall welfare.

· Collaborate with supervisors and consultants to enhance supervision methods, constantly seeking opportunities for improvement.

Welfare of Clients:

· Take proactive measures to ensure the well-being and positive behavior of our clients, following the guidance and recommendations provided by supervisors and consultants.

· Conduct pre- and post-agency visits for transfer cases, ensuring a smooth transition and continuity of care for our clients.

· Regularly visit clients' homes to monitor their welfare and maintain a strong connection with their families.

· Uphold high cleanliness and safety standards within the centre, creating a comfortable and secure environment for everyone.

· Demonstrate utmost respect for client confidentiality, maintaining their privacy at all times.

Documentation:

· Prepare and submit accurate and timely reports, including IEPs, ICPs, progress reports, lesson plans, and incident reports, to the Head of Centre (HOC) and/or consultants.

· Ensure meticulous record-keeping, documenting assessments, progress, and any relevant information to provide a comprehensive view of each client's learning journey.

· Collect and analyze learning data, maintaining a well-organized documentation file that informs decision-making and supports individualized client support plans.

Requirements:

· At least an ITE Certification/O Level/A Level/ Diploma from a recognized educational institution

· Relevant experience in the fields of Special Education, Nursing, Counselling or Care services is preferred

· Experience in Community Service with exposure to youths / adults with autism is an added advantage

· Compassionate and patient personality

· Committed to the education and nurturing of youths / adults with autism

· Working Location: Hougang Ave 6

Job Responsibilities:

• Assist in recruitment process such as job posting, short listing and scheduling of suitable candidates for interview.
• Onboarding and Offboarding for Employee.
• Coordinate and administer training & development programs including submitting of claims/training grants to various government agencies.
• Document control representative for ISO.
• Payroll function.
• Work Pass Application, Renewal and Cancellation.
• Handles matters related to general worker such as dormitory arrangement, update residential address via MOM OFWAS system, CSOC, Coretrade, levy waiver, medical checkup for new hire and monthly renewal workers.
• Matters related to MYE application.
• Conduct and complete market surveys from MOM, IRAS, CPF, WDA and various HR related surveys.
• Other ad-hoc duties as assigned by the Management.

Job Requirements :

• Min 3 years of related experience in Construction Industry
• Strong knowledge in local employment laws and practices
• Able to meet deadlines
• Possess good communication and interpersonal skills

About Allkin

Founded in 1978 as Singapore’s first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life’s challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

Roles & Responsibilities:

Reporting to the Group Supervisor, the Program Coordinator / Community Connector (CC) is to connect with the seniors, the community and partners to empower seniors to age in their community.

• Plan and conduct outreach to raise awareness about centre programmes and services and to enrol new seniors as centre members
• Conduct basic assessment to identify socially isolated seniors and those with needs.
• Collaborate with grassroots, community partners and service providers to build up community network, which includes initiating and coordinating community engagement efforts

Active Ageing to encourage active living and empower seniors.

• Organise activities at Eldercare centre and off-site locations.
• Co-create activities with volunteers.
• Empower seniors to be volunteers.

Befriending and Buddying to prevent social isolation.

• Manage volunteers to provide befriending/buddying services.
• Befriend seniors.

Care and Support to ensure seniors with needs are supported.

• Provide information and referral service and follow-up with referrals made.
• Participate in discussion with case management team to ensure clients are served holistically.

Others

• Support in volunteer management processes e.g. keep track of volunteering activities and hours, maintain volunteer database.
• Administrative duties which include data collection and reporting for reporting and evaluation purposes.
• Other work projects assigned by supervisor/management

Candidate Profile:

• Minimum GCE 'O' levels, up to Diploma graduates.
• IT literate
• Good communication and social skills to work with different people.
• Pleasant personality.
• Team player, yet independent to carry out most functions.
• Strong interest in empowering and preserving the dignity of senior.
• Able to speak dialects will be an advantage as some elderlies are only able to speak dialects

RESPONSIBILITIES

Consulting & Strategy Development and Client Relations

• Effective communication and writing skills Provide overall strategic direction and quality standards and is dedicated to the achievement of outstanding results with a long-term perspective;
• Oversee a portfolio of clients and demonstrates the ability to profitably grow clients and build long lasting client relationships;
• Manage client expectations and quickly grasps problems, makes tough decisions and implements swift action plans to ensure client satisfaction;
• Maintain an in-depth understanding of the client's business and challenges and proactively communicates with the client on market or industry issues and events which may affect them;
• Understands the Singapore local media landscape and has experience with regional account work;
• Proactively seek opportunities to expand value-add services to clients;
• Has strong understanding of integrated communications beyond media relations including influencer and paid strategies

Team Leadership

• Act as a leader to client teams and oversees team performance by prioritizing responsibilities and delegating tasks according to the capabilities and experience of team members and client budget and needs;
• Foster teamwork and build morale and motivation within account teams, ensuring that good performance and efforts are recognized;
• Take an active involvement in the recruitment process of new staff to complement existing team and deliver client programs;
• Can motivate and provide clear understanding of workflows and pathways to success for juniors and other team members

Account and Fiscal Management

• Act as a conduit between Finance and the client servicing team to ensure that accounts are profitably managed or to understand the reasons for over and under servicing;
• Ensure Contracts and Terms and Conditions of Business are issued and signed by all new clients prior to the commencement of work;

Business Development

• Actively develops own business contacts through professional activities to generate new business leads;
• Manage the entire new business process from attending briefing sessions to leading brainstorm sessions, delegating key tasks and developing new business proposals;
• Identify opportunities for organic growth with existing clients and introduces existing clients to Ruder Finn offices in other geographies to contribute to the global growth of the firm.

REQUIREMENTS

• Bachelor’s Degree in Communications, Marketing, Public Relations, or related field
• At least 8-10 years of industry experience, PR/Communications agency preferred
• Strong skills in leadership and team management, including significant understanding and experience in staff development
• Experience working with cross-functional teams
• Strong understanding and work experience with Corporate, Financial Services, Fintech or Enterprise Technology clients

Job Responsibilities:

(1) Intake

• Handle day-to-day general enquiries on shelter admission and related shelter matters

• Manage referrals and support assessment of applications for admission into TS

(2) Assistance in Casework and Counselling

• Assist with shelter visits and support in assessment of clients

• Support in documentation of case intervention and outcomes

• Assist in administrative support for the implementation of programmes

(3) Post-Discharged Support

• Assist in monitoring discharge planning for clients

• Maintain daily records, update case files of clients and prepare reports for administrative and intervention purposes

Job Requirements:

· Strong organization and administrative skills.

· Candidates currently pursuing social work studies is preferred.

· Can work until March 2025.

Job Description

Associate / Senior Associate, Fund Management

Department

The department is Fund Management. This department is primarily responsible for creation of real estate strategies and products, matching them with the right investors and to manage the investments till the end of its life cycle. As such, the department is supported by 2 teams. One team is the Investment and Portfolio Management team, and the other is the Investor Relations team.

Designation and Reporting

Your designation is Associate / Senior Associate, Fund Management. You will report to one of the investment managers in the department, as assigned by the Head of Department.

Scope of Work

Your role is to assist the team in its various responsibilities, which includes the following (but not limited to):

Deal Evaluation:

• Financial Modelling - Grow our real estate portfolio
• Coordinate with various departments on input parameters - Strengthen cross department underwriting process
• Conduct legal, tax, technical and financial due diligence - Be abreast of latest transactions and market performance
• Preparation of investment papers for Investment Committee approval

Capital Deployment/Deal Execution:

• Coordinate with external service providers on the acquisition and fund set-up
• Support deal negotiation and acquisition of land - Have full oversight in supporting the CEO during the negotiations to settlement
• Address tax/legal related activities pre and post-acquisition - Ensure that the set-up of the entire structure for acquisition is full proof from a legal and tax perspective

Fund Raising:

• Educate the wider team on both the qualitative and quantitative aspects of the deal - With knowledge on the deal and its underwriting to support the teams' fund-raising efforts
• Accompany the team for fund raising efforts provide inputs to investors on the market, structure, and deal specifies

Fund Administration:

• Done collectively with Investor Relations - To be accountable for administrative matters regarding the investors
• Work with Fund Administrator on investor on-boarding and issuance of securities
• Preparation of notices i.e. draw down, distribution, etc
• Storage of Fund and Investor information
• Internal filing and organisation together with WHCP admin

Compliance to Tax Incentive:

• Establish tax incentives for newly set-up funds - Ensure our tax position is as per underwriting
• Handle the on-going reporting of tax incentives

Research:

• PBSA specific, macro and situational research
• Preparation of semi-annual research update - To update key stakeholders on the changing environment and its effects on the portfolio
• Work with Business Development, Asset Management and Portfolio Management on situational research where necessary - To track data and identify trends on the portfolio and wider market

Internal Reporting and Planning:

• Regular monitoring and updating of senior management on: deals evaluated, operational and financial performance of the portfolio, portfolio valuations and trends in the market - Ensure that senior management get regular updates
• Actively monitor fund liquidity, interest rates, control fund expenses, and perform fund level modelling
• Participate in regular planning for department

Corporate:

• To actively participate in corporate tasks/growth plans to help the organisation move forward and ahead of competition - We pride ourselves to be a growth organisation - we grow by applying what we learn and look to constantly sharpen our expertise and capabilities

Others:

• You might be tasked with adhoc tasks from time to time by the Head of Department to support other teams depending on workload requirements - To optimize cross team learning opportunities

Job Requirements:

• Degree in real estate or any relevant discipline.
• Minimum 1-3 years of professional working experience in real estate investments, valuation or fund management, and broad general knowledge of APAC real estate market
• Fresh graduates are also welcome to apply
• Highly numerate with strong analytical skills.
• Familiarity with Excel financial modelling is a must.
• Ability to multi-task and work in a fast-paced and collaborative team environment.
• Ability to work independently with minimum supervision.
• Highly organised with the ability to prioritise effectively.
• Team player, well-organized, with strong inter-personal skills.
• Excellent language and presentation skills and report writing.

Job Description:

1. Manage software configuration, integration and implementation for a number of key software such as CRM system, marketing analytics platform and other software tools
2. Critical conduit to business/ground users to ensure that the product is fit for business use
3. Handle multiple priorities, stakeholders and coordinate the flow of information critical to project delivery
4. Document project specifications, scope and track milestones achievement
5. Build SOPs for workflows within the SaaS product to train and support the operations team in property
6. Deliver project outcomes under deadlines
7. Troubleshoot and resolve any issues that may arise during the onboarding of new software systems by liaising with software support team
8. Do deep-dives and research to understand different software products/features, user pain point, and how to leverage on these products to solve them
9. Work with external software development company to customise and implement web apps based on our use cases.
10. Build interesting internal customised products (this can be low/no-code or coded) end to end if there are no suitable third party solutions available.
11. Conduct client-side UAT for all software integration, development or enhancement scope delivery
12. Conduct training and support for ground staff upon implementation
13. Develop framework to ensure continuous feedback loop from ground users back to software product team to sharpen product’s business fit
14. Oversee user experience and ensure that users are using the software correctly and optimally in a way that maximises business output
15. Conceptualise and adopt a big picture analysis of integration between different software and workflows that are aligned with business needs and ground operation
16. Participate in software procurement exercises to provide input and advisory to procurement team based on feedback from user, experience, and digital needs
17. Provide clear reporting to management on progress of project, software implementation, and user feedback
18. Have a clear overall plan on data to be extracted from these software and recommend meaningful steps to leverage on these data for business decisions.

Job Requirements:

1. Minimum 1 year of experience in relevant field
2. Bachelor's Degree in Computer Science or relevant field

Job Description

Department

The department is Asset Management. This department is primarily responsible for the management of the operational PBSA properties in Australia, the focus of the department is centred on 4 main objectives, providing our residents an unforgettable journey in our property, budget management, operator management and lastly improving and preserving the value of the property.

Designation and Reporting

The department you will be in is the Asset Management department which is currently split into 2 teams by geographies. Your designation is Associate, Asset Management, and you will report directly to the team head. You will be based in Singapore but are expected to travel to Australia regularly and whenever required. You will be required to work closely with all other departments within the Company as well as our PBSA operator(s) in Australia.

Scope of Work

Your role is to assist the team in its various responsibilities, which includes the following (but not limited to):

• Budget Management
• Enhancing Student Experience
• Property Financial Performance Analysis
• Retail Management
• Asset Management
• Internal Reporting and Planning
• Company and Department growth initiatives

Job Requirements

• Relevant bachelor’s degree in business, Project Facility Management, or Real Estate.
• At least 1-2 years in asset management or related field preferred
• Skilled in negotiation and project management
• Have great interpersonal, presentation and communication skills.
• Competent in written and spoken English.
• Strong analytical and time management skills
• Be driven, enthusiastic and have a growth mindset.
• Good working attitude and show willingness to learn.
• Able to present himself/herself confidently in front of people.
• Regular Travel is required.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
6. Strong Microsoft Power Point and Excel Skills desirable
7. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
8. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
9. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
10. Experience with EDM software an advantage.
11. Excellent time management and organisational skills
12. Dependable and proactive in follow up
13. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
14. Robust execution and implementation abilities
15. Highly independent and able to work under stressful situations
16. Team player and able to drive outcome and handle difficult negotiations and exchanges

Job Responsibilities:

• Lead a Corporate HR Team and Admin Team to manage the full cycle of HR function across the full employee lifecycle, from talent acquisition to employee exit, ensuring all HR activities are strategically planned, budgeted, and effectively executed within the corporate office.
• Provide leadership, mentorship, and development opportunities to the Talent Acquisition team, fostering a culture of continuous improvement and accountability.
• Supervise the Corporate Talent Acquisition (TA) team and collaborate with business units on manpower needs to ensure timely resource deployment for business operations.
• Act as an advisor to senior leaders and managers on compliance and regulatory matters, including handling employee grievances and employee relation matters.
• Responsible for annual HR budgeting, covering personnel and recruitment costs.
• Lead the annual performance management process, ensuring it is effectively communicated and implemented within the division.
• Work closely with business leaders to understand their objectives and deliver HR support to achieve these goals.
• Build and maintain strong relationships with key stakeholders to influence and drive HR strategies that support business growth and performance.
• Stay updated on industry trends, practices, and statutory guidelines, and explore innovative HR solutions.
• Other ad hoc duties as assigned.

Job Requirements:

• Minimum 8 years of relevant experience as an HR generalist/partner role preferably in F&B/retail or service industry
• Degree in Human Resource Management, IHRP Certified Professional preferred
• Effective leadership skills to manage several projects simultaneously and ensure the team meet deadlines including global initiatives
• Good knowledge of Employment Act and Industrial Relations
• High adaptability, good interpersonal and written communication skills
• Meticulous with strong analytical and problem-solving skills

Job type: Full-Time/Career Trial Position

Company: Logiscool (Hougang branch)

Job Summary

We are seeking a creative and tech-savvy Marketing Associate to join our team at Logiscool, an early-stage growing coding and robotics enrichment centre. The ideal candidate will spearhead our social media management and content creation, with the primary goal of building organic content to enhance brand visibility, awareness and engagement to drive sign-ups. You will work closely with the our core team to drive end-to-end development and execution of our social media strategy, creating organic content that aligns with our mission to make digital literacy for young children accessible, relatable, fun and engaging.

Key Responsibilities

• Social Media Strategy: Work with the core team to develop the overarching social media strategy.
• Social Media Management: Develop, manage and execute our social media content strategy across platforms (Facebook and Instagram).
• Content Creation: Produce high-quality, engaging posts, graphics, and short videos to drive engagement.
• Audience Engagement: Build and nurture an online community by responding to comments, messages, and interacting with followers in a timely manner.
• Campaign Planning: Assist in planning and executing social media campaigns, promotions, and events to drive course sign-ups.
• Brand Consistency: Ensure all content aligns with our brand voice and messaging.
• Performance Analysis: Track and report social media metrics, analyze performance, and adjust strategies accordingly.

Requirements

• Diploma and above in business, marketing, design or a related field.
• At least 1 year of experience in social media management and content creation. Fresh graduates with relevant experience may apply as well.
• Avid user of social media (Facebook, Instagram, Lemon8, TikTok etc.) - understanding current trends and best practises
• Experience with graphic design tools (primarily Canva, experience with Adobe is a plus)
• Ability to work independantly, not afraid to ask questions and share your thoughts openly
• Not afraid to fail

Location: Raffles Place

6 Months/1 Year Contract + Completion Bonus

Monday - Friday, 9AM - 6PM

Job Scope:

• Leave administration
• Staff referral programme
• Spot Award management
• Data Quality Monitoring
• Long Service award administration such as preparing list of LSA recipients
• Daily card transmission and staff card printing
• Responding to ex-employees Reference Check and collate new hires’ reference checks
• Adhoc tasks and reporting

Requirements for Ideal Candidate:

• Degree in Business/HR Related
• Good working ethics and can-do attitude
• Applicants with Administrative experience will be considered
• Immediate availability preferred

Attention to: Hailey Yang

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Job Description

• Provide excellent customer service, product knowledge and recommendations to customer.
• Assist in inventory management and housekeeping.
• Expand company business
• Assist in ad-hoc job scope assigned by manager.
• Minimum 2 years of relevant experience.
• Good communication skills
• Salary Range $3500-$5500

Job Description

Associate / Senior Associate, Fund Management

Department

The department is Fund Management. This department is primarily responsible for creation of real estate strategies and products, matching them with the right investors and to manage the investments till the end of its life cycle. As such, the department is supported by 2 teams. One team is the Investment and Portfolio Management team, and the other is the Investor Relations team.

Designation and Reporting

Your designation is Associate / Senior Associate, Fund Management. You will report to one of the investment managers in the department, as assigned by the Head of Department.

Scope of Work

Your role is to assist the team in its various responsibilities, which includes the following (but not limited to):

Deal Evaluation:

• Financial Modelling - Grow our real estate portfolio
• Coordinate with various departments on input parameters - Strengthen cross department underwriting process
• Conduct legal, tax, technical and financial due diligence - Be abreast of latest transactions and market performance
• Preparation of investment papers for Investment Committee approval

Capital Deployment/Deal Execution:

• Coordinate with external service providers on the acquisition and fund set-up
• Support deal negotiation and acquisition of land - Have full oversight in supporting the CEO during the negotiations to settlement
• Address tax/legal related activities pre and post-acquisition - Ensure that the set-up of the entire structure for acquisition is full proof from a legal and tax perspective

Fund Raising:

• Educate the wider team on both the qualitative and quantitative aspects of the deal - With knowledge on the deal and its underwriting to support the teams' fund-raising efforts
• Accompany the team for fund raising efforts provide inputs to investors on the market, structure, and deal specifies

Fund Administration:

• Done collectively with Investor Relations - To be accountable for administrative matters regarding the investors
• Work with Fund Administrator on investor on-boarding and issuance of securities
• Preparation of notices i.e. draw down, distribution, etc
• Storage of Fund and Investor information
• Internal filing and organisation together with WHCP admin

Compliance to Tax Incentive:

• Establish tax incentives for newly set-up funds - Ensure our tax position is as per underwriting
• Handle the on-going reporting of tax incentives

Research:

• PBSA specific, macro and situational research
• Preparation of semi-annual research update - To update key stakeholders on the changing environment and its effects on the portfolio
• Work with Business Development, Asset Management and Portfolio Management on situational research where necessary - To track data and identify trends on the portfolio and wider market

Internal Reporting and Planning:

• Regular monitoring and updating of senior management on: deals evaluated, operational and financial performance of the portfolio, portfolio valuations and trends in the market - Ensure that senior management get regular updates
• Actively monitor fund liquidity, interest rates, control fund expenses, and perform fund level modelling
• Participate in regular planning for department

Corporate:

• To actively participate in corporate tasks/growth plans to help the organisation move forward and ahead of competition - We pride ourselves to be a growth organisation - we grow by applying what we learn and look to constantly sharpen our expertise and capabilities

Others:

• You might be tasked with adhoc tasks from time to time by the Head of Department to support other teams depending on workload requirements - To optimize cross team learning opportunities

Job Requirements:

• Degree in real estate or any relevant discipline.
• Minimum 1-3 years of professional working experience in real estate investments, valuation or fund management, and broad general knowledge of APAC real estate market
• Fresh graduates are also welcome to apply
• Highly numerate with strong analytical skills.
• Familiarity with Excel financial modelling is a must.
• Ability to multi-task and work in a fast-paced and collaborative team environment.
• Ability to work independently with minimum supervision.
• Highly organised with the ability to prioritise effectively.
• Team player, well-organized, with strong inter-personal skills.
• Excellent language and presentation skills and report writing.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
6. Strong Microsoft Power Point and Excel Skills desirable
7. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
8. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
9. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
10. Experience with EDM software an advantage.
11. Excellent time management and organisational skills
12. Dependable and proactive in follow up
13. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
14. Robust execution and implementation abilities
15. Highly independent and able to work under stressful situations
16. Team player and able to drive outcome and handle difficult negotiations and exchanges

Job Description:

1. Manage software configuration, integration and implementation for a number of key software such as CRM system, marketing analytics platform and other software tools
2. Critical conduit to business/ground users to ensure that the product is fit for business use
3. Handle multiple priorities, stakeholders and coordinate the flow of information critical to project delivery
4. Document project specifications, scope and track milestones achievement
5. Build SOPs for workflows within the SaaS product to train and support the operations team in property
6. Deliver project outcomes under deadlines
7. Troubleshoot and resolve any issues that may arise during the onboarding of new software systems by liaising with software support team
8. Do deep-dives and research to understand different software products/features, user pain point, and how to leverage on these products to solve them
9. Work with external software development company to customise and implement web apps based on our use cases.
10. Build interesting internal customised products (this can be low/no-code or coded) end to end if there are no suitable third party solutions available.
11. Conduct client-side UAT for all software integration, development or enhancement scope delivery
12. Conduct training and support for ground staff upon implementation
13. Develop framework to ensure continuous feedback loop from ground users back to software product team to sharpen product’s business fit
14. Oversee user experience and ensure that users are using the software correctly and optimally in a way that maximises business output
15. Conceptualise and adopt a big picture analysis of integration between different software and workflows that are aligned with business needs and ground operation
16. Participate in software procurement exercises to provide input and advisory to procurement team based on feedback from user, experience, and digital needs
17. Provide clear reporting to management on progress of project, software implementation, and user feedback
18. Have a clear overall plan on data to be extracted from these software and recommend meaningful steps to leverage on these data for business decisions.

Job Requirements:

1. Minimum 1 year of experience in relevant field
2. Bachelor's Degree in Computer Science or relevant field

Job Description

Department

The department is Asset Management. This department is primarily responsible for the management of the operational PBSA properties in Australia, the focus of the department is centred on 4 main objectives, providing our residents an unforgettable journey in our property, budget management, operator management and lastly improving and preserving the value of the property.

Designation and Reporting

The department you will be in is the Asset Management department which is currently split into 2 teams by geographies. Your designation is Associate, Asset Management, and you will report directly to the team head. You will be based in Singapore but are expected to travel to Australia regularly and whenever required. You will be required to work closely with all other departments within the Company as well as our PBSA operator(s) in Australia.

Scope of Work

Your role is to assist the team in its various responsibilities, which includes the following (but not limited to):

• Budget Management
• Enhancing Student Experience
• Property Financial Performance Analysis
• Retail Management
• Asset Management
• Internal Reporting and Planning
• Company and Department growth initiatives

Job Requirements

• Relevant bachelor’s degree in business, Project Facility Management, or Real Estate.
• At least 1-2 years in asset management or related field preferred
• Skilled in negotiation and project management
• Have great interpersonal, presentation and communication skills.
• Competent in written and spoken English.
• Strong analytical and time management skills
• Be driven, enthusiastic and have a growth mindset.
• Good working attitude and show willingness to learn.
• Able to present himself/herself confidently in front of people.
• Regular Travel is required.

Job description

Ensure and administer the organization's payroll functions, ensuring pay is processed on time, accurately, and in compliance with government regulations. In addition to assisting with the day-to-day operational and administrative processes of the function HR, adhering to company policies and procedures while maintaining a high level of employee satisfaction.

Key Responsibilities

• Conducting payroll transactions in an efficient, accurate & timely manner
• Maintaining and updating payroll information and resolving any discrepancies
• Ensuring compliance by following policies and procedures
• Maintenance of HRMS system and efficiency
• Responsible for administering government grants and support schemes in a timely manner (eg. E2i, SSG-WSG)
• Developing ad hoc monthly financial and operational reporting as required
• Handle and conduct human resources policy briefings relating to recruitment, promotions, transfers, personnel administration, and employee relations in a timely manner.
• Update the human resource manual and policy information including the employee handbook and forms
• Conduct exit interviews, and clearance including handling termination of employment cases.
• Preparation of weekly human capital analytic reports and submit ton line report.
• Work pass management.
• Handle the staff documentation of payroll matters and administration.
• Handle workplace safety and employees’ grievances
• Handle and update the foreign worker housing and contractor matters.
• Participate in HR projects and other duties assigned.

Job Requirements

• At least 5 Years of working experience in the F&B and Manufacturing industry is required for this position.
• You should have prior experience in payroll
• Good knowledge of employment legislation & statutory requirements
• Detail-oriented, organized, and meticulous
• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in Human Resource.
• Preferably Manager specialized in Manufacturing, Food/Beverage/Restaurant Service or equivalent.

• Administrative Support: Provide general administrative support, including managing phone calls, emails, and office supplies.

• HR Records Management: Maintain and update employee records in the HR system, ensuring accuracy and confidentiality.

• Staff Welfare Coordination: Help organize employee welfare activities, including staff events and recognition programs.

• Document Preparation: Prepare HR-related documents, such as employment contracts, letters, and reports.

• Compliance: Ensure compliance with company policies and local labor laws, assisting in audits and other regulatory requirements.

• Other Duties: Perform additional tasks as needed to support HR and administrative functions.

Responsibilities:

• Performs the set-up, calibration, testing and troubleshooting of circuits, components, instruments and mechanical assemblies
• Determines and may develop test specifications, methods and procedures from blueprints, drawings and diagrams.
• Tests and troubleshoots assemblies and/or final systems. May complete rework on assemblies and/or systems as a result of testing.
• Prepares technical reports summarizing findings and recommending solutions to technical problems.
• May assist in the selection and set-up of specialized test equipment.

Requirements:

• Diploma or Bachelor Degree in Engineering.
• Ability to read technical drawings/procedures and use a variety of precision testing and measuring instruments.
• Previous hands-on experience with semiconductor equipment
• Experience with optics alignment will be adventagous
• Strong troubleshooting and analytical skills to resolve technical problems, set up experiments, and perform data analysis.
• Excellent communication, teamwork, and people skills are required.
• Comfortable working in shifts and cleanroom environment

Assistant Cook duties and responsibilities

The primary duty of an Assistant Cook is to assist the Cook in the day-to-day operations of the kitchen. Their main duties include

· Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

· Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

· Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

· Buying, weighing and storing ingredients and food supplies

· Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

· Managing inventory, unloading supplies and organising the storeroom

Assistant Cook skills and qualifications

A successful Assistant Cook candidate will have various prerequisite skills and qualifications needed to perform duties effectively. These qualifications include:

· Experience in kitchen operations

· In-depth understanding of food health and safety regulations

· Exceptional time management and organisational skills

· Excellent verbal communication skills

· Exceptional physical stamina and strength

· Ability to work as part of a team

· Thoroughness and attention to detail

Assistant Cook experience requirements

Assistant Cooks have no specific work experience requirements. However, employers prefer candidates who have worked with a cook or have experience in a kitchen-related role. Applicants who have worked in restaurants, commercial kitchens, catering agencies and hotels are ideal for this role. Candidates can also receive valuable experience through volunteering. The ideal candidate should have a good understanding of the protocols and procedures of the food service industry, including health and safety standards. Candidates can receive experience through formal trainings and internships.

Responsibilities

· Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

· Prepare and submit performance reports

· Decide on reward and promotion based on performance

· Hire and train new employees

· Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

· Proven experience as supervisor or relevant role

· Familiarity with company policies and legal guidelines of the field

· Ability to learn a variety of job descriptions

· Excellent communication and interpersonal skills

· Outstanding organizational and leadership skills

· Good knowledge of MS Office