Position: HR cum Accounts Executive

Location: Tiong bahru

Working Hours: 5 days work, 9am - 6pm

Salary: Up to $3,500

Key Responsibilities:

• Handle all the onboarding/offboarding processes, paperwork for policies and procedures
• Update HR databases (e.g. new hires, separations, vacation and sick leaves)
• Foreign worker medical insurance, security bond and etc.
• Manage and assist the full recruitment processes
• Assist Accounts department in HR and Administrative duties.
• Develop training and onboarding material
• Maintain accurate records of all financial transactions in the accounting software.
• Prepare Invoices, Payments and receipts in a timely manner
• Perform monthly bank reconciliations and balance sheet schedules.
• Prepare journal entries, balance sheet reconciliations and analysis (including bank reconciliation, inter-company reconciliation)
• Support the month-end and year-end closing process
• Participate in audits and help prepare necessary documentation
• Enter financial data into the company's SAP Accounting System
• Assist in handling Quarterly GST reporting and submission and other IRAS submissions: ECI and Tax computation
• Collaborate with other departments to ensure financial transparency and accuracy.
• Other ad-hoc duties.

Requirement

• Min Diploma Human Resource Management or equivalent / Accounting, finance related
• Good communication and interpersonal skills
• Proficient in Microsoft Words and Excel
• Proactive and able to execute tasks within tight deadlines
• Able to commence within short notice

HOW TO APPLY:

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Reg No: R1433814

EA License No: 20C0426 (Elitez & Associates)

About the role – Operations Associate

Be part of an experienced team of cool-headed veterans whose responsibilities include order fulfillment and partner collaboration for all transaction-related processes. In the Transaction Operations team, you ARE the heartbeat of the company – and in this way, all of us other bodyparts can function properly, too.

The Operations Associate shall:

· Be the point of contact for internal and external stakeholders for everything operations;

· Fulfil customers’ transactions at the backend in a timely manner;

· Consult with the Treasury and Frontliner teams as needed;

· Regularly update the ERP & CRM to keep the rest of the stakeholders apprised;

· Upkeep their knowledge in the various product specifications and maintain diligence with compliance requirements;

· Stay focused on market movements and move fast to catch upsides; and

· Output useful reports of Operational efforts on a periodic basis.

About the role’s requirements

The candidate is expected to, at minimum:

· Have completed secondary education or possess 1 year of equivalent professional experience in a customer service environment;

· Be proficient in the English language, both written and spoken, and be able to demonstrate excellent communication skills;

· Preferably also be conversationally proficient in Mandarin and/or Bahasa Indonesia (in line with our products’ target clientele);

· Possess excellent skills in computer software usage;

· Be able to demonstrate strong focus and concentration to avoid mishaps in a role where a single digit mistake could mean actual monetary losses;

· Be able to speak and write Chinese will be a plus;

· Be able to problem-solve, move quick, and exhibit urgency when needed; and

· Must be a Singaporean or PR,

Position Description

Job Title: Youth Work Associate

Department: Residential Services

Reports To: Head of Department, Residential Services

__________________________________________________________________

Join Our Team as a Youth Work!

Are you passionate about making a difference in the lives of children & youth? Do you have a heart for providing psychological, emotional, cognitive, and physical support? If so, we invite you to be a part of our dedicated team committed to nurturing and guiding residents through their developmental journey. Your key responsibilities are:

The Job:

Resident Management

• Support the Case Executives in managing dormitory units.
• Plan and execute engaging and beneficial weekly & holiday unit bonding programs.
• Conduct regular circle times to communicate with residents and gather feedback.
• Manage residents according to individualised care plans and meet their educational needs.
• Guide residents through trauma experiences and build resilience with a multidisciplinary team.
• Ensure residents' safety, health, and good behaviour inside the Home and during outings.
• Monitor resident attendance, and adherence to Home structures, and prevent risky behavior.
• Report any complaints, suspicions of abuse, or self-harm to the Case Executive.
• Encourage and reward good behavior, prevent and discipline misbehavior as per Home’s rules.
• Supervise the use of electronic devices, enforce locked toilet policies, and provide behavioural guidance.

Youth Engagement

• Develop youth into well-adjusted and contributing members of society through interventions and programs.
• Support Case Executive in-home visits and service coordination for families.
• Assess youth needs through feedback from multiple stakeholders.
• Engage youths through interest or play-based activities and deliver group support.
• Assist in the formulation, implementation, and monitoring of Individual Care Plans.
• Maintain proper records of services rendered in accordance with organization policy and MSF licensing requirements.

Requirements:

Work Experience & Skills

• Experience in child-centred environments, vigilance in managing a big group of children, flexibility in decision-making, empathy with firmness in discipline, collaborative team work.

Personal Qualities & Behavioral Traits

• Passion and patience for working with children, independent working ability, pleasant disposition, good interpersonal skills, strong morals and ethics.

If you are committed to making a positive impact on the lives of our residents and meet the above requirements, we encourage you to apply and become a part of our supportive and dynamic team.

Apply Now and Make a Difference!

Shortlisted candidates will be notified.

About the role – Customer Success Associate

Be part of an evolving team of customer-centric folks whose responsibilities include hospitality service support and other service-related hospitalities to the firm’s clients. In the Customer Success team, you ensure that the Customer achieves “Success” – and in this way, all of us do, too.

The Customer Success Associate shall:

· Be the point of contact for all non-retail communications with customers;

· Serve and receive all essential information about customers’ transactions;

· Consult with the Operations and Frontliner teams to serve client needs;

· Regularly update the ERP & CRM to keep the rest of the stakeholders apprised;

· Upkeep their knowledge in the various product specifications and maintain diligence with compliance requirements;

· Maintain the “non-retail façade” of the firm on the official website and other display media; and

· Output useful reports of Customer Success efforts on a periodic basis.

About the role’s requirements

The candidate is expected to, at minimum:

· Have completed secondary education or possess 1 year of equivalent professional experience in a customer service environment;

· Be proficient in the English language, both written and spoken, and be able to demonstrate excellent communication skills;

· Preferably also be conversationally proficient in Mandarin and/or Bahasa Indonesia (in line with our products’ target clientele);

· Possess competent skills in chat & email composition and CRM software usage;

· 5 day work week (weekdays off), must be able to work on weekends.

· Have competent knowledge of the nuances of being service support;

· Be able to problem-solve and negotiate without causing offence;and

· Must be Singaporean or PR

Position Description

Job Title: Youth Work Associate

Department: Residential Services

Reports To: Head of Department, Residential Services

__________________________________________________________________

Join Our Team as a Youth Work!

Are you passionate about making a difference in the lives of children & youth? Do you have a heart for providing psychological, emotional, cognitive, and physical support? If so, we invite you to be a part of our dedicated team committed to nurturing and guiding residents through their developmental journey. Your key responsibilities are:

The Job:

Resident Management

• Support the Case Executives in managing dormitory units.
• Plan and execute engaging and beneficial weekly & holiday unit bonding programs.
• Conduct regular circle times to communicate with residents and gather feedback.
• Manage residents according to individualised care plans and meet their educational needs.
• Guide residents through trauma experiences and build resilience with a multidisciplinary team.
• Ensure residents' safety, health, and good behaviour inside the Home and during outings.
• Monitor resident attendance, and adherence to Home structures, and prevent risky behavior.
• Report any complaints, suspicions of abuse, or self-harm to the Case Executive.
• Encourage and reward good behavior, prevent and discipline misbehavior as per Home’s rules.
• Supervise the use of electronic devices, enforce locked toilet policies, and provide behavioural guidance.

Youth Engagement

• Develop youth into well-adjusted and contributing members of society through interventions and programs.
• Support Case Executive in-home visits and service coordination for families.
• Assess youth needs through feedback from multiple stakeholders.
• Engage youths through interest or play-based activities and deliver group support.
• Assist in the formulation, implementation, and monitoring of Individual Care Plans.
• Maintain proper records of services rendered in accordance with organization policy and MSF licensing requirements.

Requirements:

Work Experience & Skills

• Experience in child-centred environments, vigilance in managing a big group of children, flexibility in decision-making, empathy with firmness in discipline, collaborative team work.

Personal Qualities & Behavioral Traits

• Passion and patience for working with children, independent working ability, pleasant disposition, good interpersonal skills, strong morals and ethics.

If you are committed to making a positive impact on the lives of our residents and meet the above requirements, we encourage you to apply and become a part of our supportive and dynamic team.

Apply Now and Make a Difference!

Shortlisted candidates will be notified.

Job Role

The job holder is responsible to assist the Nurse Manager (NM) to provide administrative support in the Dialysis Centre (DC) to ensure delivery of safe and cost effective patient care activities, according to established policies and procedures.

Work Location

• DC: Block 225 Toa Payoh Lorong 8, #01-54, Singapore 310225

Main Responsibilities

• Maintain housekeeping duties in DC by ensuring cleanliness of the patient waitingarea/reception/nurses counter/storerooms
• Ensure the environmental maintenance duties are satisfactorily carried out by vendor:

· 1. highdusting

· 2. collection of empty canister and carton boxes

· 3. biohazard collection

• Handle reception by attending to phone calls, visitors logs (Visitor/Ambulance/Van/EscortLog Book) and crowd control
• Ensure that all DC equipments (phone/photocopier/scanner/fax machines) are in workingcondition by following through on repairs/service and also assisting the DC tosend/receive documents
• Report and follow-up with the IT Department on application / software /hardware issuesof the DC
• Assist the DC in creating/labelling/maintaining files of patient case notes (current/old/new)which also includes arrangement through Logistic termination/transfer cases
• Update accurately and timely the staff training records/details, BCP Emergency Evacuationfile, Consignment Notes, Biohazard details/Call Tree and any other information required byNursing Services/Human Resource and other Departments
• Maintain updated staff photo, staff biodata, staff nursing license and certificates in NKFVillage
• Raise Service Request for dispatch of items and documents to HQ/DC and Patient BillLetterheads and Envelopes Order
• Reconcile the weekly/monthly drug consumption by checking on the Navision stockmovement report and the CRM drug consumption report before submitting the reports toFinanc
• Reconcile the monthly total dialysis session for individual patient in the CRM with that inthe RPOC
• Perform stock management duties as stated below:

· 1. weekly/monthly stock take and stock ordering of medicalconsumables/drugs/pandemic stock/stationery/berverage

· 2. posting of Purchase Order/invoices/Transfer Order in Navision

· 3. receiving of stocks

· 4. monitoring the stock par level

• Assist Community Care to distribute EZ-Link Cash top-ups, food vouchers, taxi cards,Mean Test Forms, patient event flyers and any other adhoc/future benefits to the patients
• Assist Finance Department in:

· 1. printing patients monthly invoices and distributing the same to patients

· 2. the collection of donations or cash/cheque payments from patients who chose topay their bills at the DC

· 3. answer patients’ queries regarding bills/redirect them to Finance

· 4. fixed asset audit

· 5. assisting the NM to prepare petty cash reimbursement form

• Co-ordinate/follow-up on behalf of the DC via phone/fax/email for requireddocumentation and other correspondence with Nursing Services /relevant department
• Perform any other additional administrative duties:

· 1. update patient contact details in CRM

· 2. maintain Patient Feedback Box and Feedback Form

· 3. replenish Nursing Forms

· 4. prepare gift declaration form and photo of the gift to submit to HR if gift/meal valueis above $805.

· 5.open letter box and sort out the corresponding mail

· 6.perform check in the DC and the building apron for mosquito breeding

· 7.maintain notice board (internal and external)

· 8.wheelchair loan to patient

• Perform any ad-hoc duties as assigned by NM/Supervisor.

Qualification (Related Field)

• At least GCE ‘O’ / ’A’ level or ITE in office skills
• Preferably with Diploma in Business Admin
• PC literate in Microsoft Office

Experience

• At least 1 to 2 years’ working experience
• Prior working experience in a healthcare setting will have added advantage

Soft Skills

• Good Interpersonal and Communication Skills
• Ability to speak local dialects preferred

We are hiring a Finance manager

Requirements:

-Bachelor Degree in a related field

-3 years of relevant managerial experience in the construction industry

-Well versed with tax reporting laws and practices

-Able to prepare and consolidate financial reports for all stake holders

-Manage key Kpis as set up by management for the finance department

-Able to work on saturdays

-Experience in international markets will be a bonus

-Experience in construction or real estate industry in South East Asia

-Experience in international project managements

Requirements:

-At least 5 years of international business Experience

-Good knowledge on the real estate and construction landscape in Asia

-Experience managing business in Asia markets, in particular Vietnam

-Able to speak Vietnamese is a key plus but not a must

-Able to lead the company in strategic business decisions

-Able to plan for the company's expansion in local and international markets

-Able to execute and oversee business strategies as agreed and decided by management

-Able to manage and lead the company in expansion into international markets

-Able to manage and oversee company operations on a day to day basis

Job Responsibilities:

(1) Intake

• Handle day-to-day general enquiries on shelter admission and related shelter matters

• Manage referrals and support assessment of applications for admission into TS

(2) Assistance in Casework and Counselling

• Assist with shelter visits and support in assessment of clients

• Support in documentation of case intervention and outcomes

• Assist in administrative support for the implementation of programmes

(3) Post-Discharged Support

• Assist in monitoring discharge planning for clients

• Maintain daily records, update case files of clients and prepare reports for administrative and intervention purposes

Job Requirements:

· Strong organization and administrative skills.

· Candidates currently pursuing social work studies is preferred.

· Can work until March 2025.

About Allkin

Founded in 1978 as Singapore's first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

The Senior Executive, Policy and Processes is responsible for supporting the development and implementation of key operational processes, strategic implementation of policies and governance within the division. This role involves support the management in creating and managing sub organizational structures, supporting change management initiatives and the sustainability and expansion of new initiatives.

Roles & Responsibilities:

• Co-develop work processes with management to enhance efficiency and alignment with divisional goals.
• Collaborate with departments to ensure alignment with Allkin's overall strategies.
• Partner with shared services (e.g., Facilities, Procurement) to facilitate implementation of new site developments.
• Support the evaluation and integration of new proposals to align services across division. Working with the People Development team on manpower resourcing.
• Assist in developing and overseeing compliance processes related to data protection, procurement, finance, and HR. Ensure adherence to regulatory requirements and organizational policies.
• Support the creation of risk management plans, including business continuity strategies.
• Establish consistent structures for use across services.
• Assist senior management in identifying service gaps and recommending new services.
• Represent the company in external workgroups and taskforces.
• Perform other duties as assigned by senior management.

Candidate Profile:

• Bachelor's degree in Business Administration, Social Work, Psychology, or a related field; postgraduate qualifications in Management or Organizational Development preferred.
• 6-8 years of experience in operations management and resource planning within the social services sector.
• Experience in leading change management initiatives and overseeing complex projects will be a plus.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of resource and project management practices.
• Ability to manage multiple priorities in a dynamic environment.
• Innovative, analytical, and problem-solving skills, with experience working with diverse teams.

Abacus Teacher

Working Days: Mon to Sun, Wed (off)
Working Timing: 39 hours / Week
Working Location: Kovan
Starting Salary: $2000 - $3100

Responsibilities:

- To conduct abacus-mental arithmetic classes for ages 4 to 12
- Assist in the execution of events (competitions, exams etc)
- Administration (parents’ enquiries, invoices, class attendance etc)
- Other adhoc duties by Manager

Requirements:

- Possess at least 5 “O” level or equivalent
- At least 1 year of teaching experience will be an advantage.

Showroom Associate - Part Time

We're looking for a friendly and independent individual to join our team. You will be assisting our showroom.

Some traits that we are looking for:

• Customer-orientated and passionate
• Ability to work quickly in a fast-paced environment, and maintain a level of tidiness and cleanliness on the floor
• Strong communication & interpersonal skills
• Has a high level of professionalism, work ethics and honesty

Main Responsibilities:

• Responsible for day-to-day showroom/retail operations
• Provide a seamless shopping experience and ensure that all merchandise are available in all colours and sizes on the floor
• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms
• Promote first class service & customer experience at all times
• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Uphold efficiency and customer satisfaction.

Requirements:

• 8 days a month
• Strong command of English
• Basic Excel Skills required
• Min education: Diploma preferred
• Minimum commitment of 3 months
• Only Singaporeans or Perm Residents

Kindly send in your cover letter, photo resume, expected remuneration to [email protected]

We regret that only shortlisted applicants will be notified

Job scope

• Carry out end-to-end recruitment, on-boarding, employee exit management, performance management, implementation of HR policies and procedures, staff training & development
• HR administration such as data entry, filing, prepare employment contracts, letters and other documentation
• Apply Work passes application (WP/SP/EP), renewal and cancellation.
• Handle company lodging
• Conduct staff orientation and regular briefing on company policies and procedures
• Support in monthly payroll including attendance checking and Overtime processing
• Administration on Foreign workers work pass renewal & MYE matters, dormitory (staff housing) & others
• Administration on employee insurance, government paid claims, staff benefit claims, employee training and others
• Support and manage in company’s events and activities such as stock take, annual dinner, festive celebration and others
• Prepare and Deliver timely and accurate data, reports and office administration
• Participate in HR projects and provide any other HR support as and when assigned

Requirement

• Diploma or Degree in Human Resources or Administrative / Business Studies + Minimum 2 years of full spectrum HR working experience as generalist including payroll processing.
• Preferably from construction / manufacturing, industrial sector + Familiar with MOM regulations and HR practices
• Career Progression Opportunities

Work location: Marina Blvd/Sengkang Grand Mall

Workdays: 6 days per week

Working hours: 12 hours per day following the shopping mall operation hours

Monthly Salary: S$2,000 to 2,300

A reputable laundry/dry clean company is looking for a reliable and accountable customer service assistant (counter staff) to operate one of their outlets. You are responsible for the operation of the outlet.

Key Responsibilities:

1. Perform daily shop operations, including maintaining a tidy and clean shop environment during the opening and closing.
2. Respond to customer queries professionally and follow the job process stated in the Standard Operating Procedures (SOP).
3. Check all the receiving cleaning/dry cleaning items carefully and make necessary remarks.
4. Issue invoices, ensure all payments received are correct, and tally with POS.
5. Check customer’s receipts and prepare all wash/dry clean items accurately for the customer.
6. Input all customers’ details into the system to enable communication with customers as necessary.

Job Requirements:

1. Ability to read and write English and Chinese, as you must write the remarks correctly and communicate professionally with the team at the workshop and dynamic customers.
2. A minimum of 1 year relevant working experience or working in customer service is welcome to apply.
3. Available to work various shifts, including weekends.
4. Good interpersonal skills with a pleasant and confident way of greeting customers.
5. A friendly personality and meticulous working attitude.
6. Capability to work independently and pay attention to detail.
7. Willing to work/rotate between Marina Blvd and Sengkang Grand Mall.

Job Description

Associate / Senior Associate, Fund Management

Department

The department is Fund Management. This department is primarily responsible for creation of real estate strategies and products, matching them with the right investors and to manage the investments till the end of its life cycle. As such, the department is supported by 2 teams. One team is the Investment and Portfolio Management team, and the other is the Investor Relations team.

Designation and Reporting

Your designation is Associate / Senior Associate, Fund Management. You will report to one of the investment managers in the department, as assigned by the Head of Department.

Scope of Work

Your role is to assist the team in its various responsibilities, which includes the following (but not limited to):

Deal Evaluation:

• Financial Modelling - Grow our real estate portfolio
• Coordinate with various departments on input parameters - Strengthen cross department underwriting process
• Conduct legal, tax, technical and financial due diligence - Be abreast of latest transactions and market performance
• Preparation of investment papers for Investment Committee approval

Capital Deployment/Deal Execution:

• Coordinate with external service providers on the acquisition and fund set-up
• Support deal negotiation and acquisition of land - Have full oversight in supporting the CEO during the negotiations to settlement
• Address tax/legal related activities pre and post-acquisition - Ensure that the set-up of the entire structure for acquisition is full proof from a legal and tax perspective

Fund Raising:

• Educate the wider team on both the qualitative and quantitative aspects of the deal - With knowledge on the deal and its underwriting to support the teams' fund-raising efforts
• Accompany the team for fund raising efforts provide inputs to investors on the market, structure, and deal specifies

Fund Administration:

• Done collectively with Investor Relations - To be accountable for administrative matters regarding the investors
• Work with Fund Administrator on investor on-boarding and issuance of securities
• Preparation of notices i.e. draw down, distribution, etc
• Storage of Fund and Investor information
• Internal filing and organisation together with WHCP admin

Compliance to Tax Incentive:

• Establish tax incentives for newly set-up funds - Ensure our tax position is as per underwriting
• Handle the on-going reporting of tax incentives

Research:

• PBSA specific, macro and situational research
• Preparation of semi-annual research update - To update key stakeholders on the changing environment and its effects on the portfolio
• Work with Business Development, Asset Management and Portfolio Management on situational research where necessary - To track data and identify trends on the portfolio and wider market

Internal Reporting and Planning:

• Regular monitoring and updating of senior management on: deals evaluated, operational and financial performance of the portfolio, portfolio valuations and trends in the market - Ensure that senior management get regular updates
• Actively monitor fund liquidity, interest rates, control fund expenses, and perform fund level modelling
• Participate in regular planning for department

Corporate:

• To actively participate in corporate tasks/growth plans to help the organisation move forward and ahead of competition - We pride ourselves to be a growth organisation - we grow by applying what we learn and look to constantly sharpen our expertise and capabilities

Others:

• You might be tasked with adhoc tasks from time to time by the Head of Department to support other teams depending on workload requirements - To optimize cross team learning opportunities

Job Requirements:

• Degree in real estate or any relevant discipline.
• Minimum 1-3 years of professional working experience in real estate investments, valuation or fund management, and broad general knowledge of APAC real estate market
• Fresh graduates are also welcome to apply
• Highly numerate with strong analytical skills.
• Familiarity with Excel financial modelling is a must.
• Ability to multi-task and work in a fast-paced and collaborative team environment.
• Ability to work independently with minimum supervision.
• Highly organised with the ability to prioritise effectively.
• Team player, well-organized, with strong inter-personal skills.
• Excellent language and presentation skills and report writing.

Job Description

1. Liaise with corporate clients on corporate advisory work, corporate finance, corporate employee benefits, trade finance, Human resources, etc;

2. Source and develop pipeline of corporate clients;

3. Develop and foster relationships with clients, and key stake holders;

4. Working with our partners, such as private equities, family offices and overseas FI.

Compensation

1. $2,400 to $4,000 depending on experience;

2. Opportunity to travel overseas for project management and deals.

COMPANY DESCRIPTION

In addition to caring for children and youths in the residential home, Gracehaven also runs an Interim Placement and Assessment Centre (IPAC). This temporary care environment will allow children under child protection to be in a safe place while assessment into their needs are undertaken to facilitate their placement in the most appropriate care environment.

The Salvation Army, Singapore - Gracehaven

RESPONSIBILITIES

About The Job

The Youth Worker Associate is part of a care team and is responsible for engaging residents in holistic and meaningful activities, providing residents with direction, guidance and supervision in daily activities and acting as a positive role model. 

Key Responsibilities

• Develop case and/or care plans for youths
• Implement assessment frameworks and approaches for casework and group work
• Conduct casework interventions
• Develop group work processes and specialised intervention strategies
• Facilitate delivery of group work and support groups
• Organise crisis management team with partner organisations and agencies in consultation with senior professionals
• Deliver programmes independently
• Evaluate the effectiveness of programmes
• Assess the needs of residents based on information and feedback collated from multiple stakeholders
• Collaborate with stakeholders to achieve common goals
• Manage volunteers in the delivery of programmes and interventions
• Support mentoring of residents
• Identify personal and professional development goals and agenda for supervision
• Implement standards of care, organisational safety and health policies, procedures and programmes
• Deploy resources to safeguard and promote the interests of residents

Job Requirements

• Diploma‎ from a recognised institution, Diploma in Social Services preferred
• Preferred Candidate Attributes
• Able to work shifts
• Keen to work in children and youth sector
• A good communicator
• Work in collaboration with the team
• Able to apply casework Intervention
• Experienced in mentoring for Youths
• Able to implement Social Service Programme 

Working Location

Under normal circumstances the hours of duty will be as follows:

Morning Shift : 7.00am – 4.00pmAfternoon Shift : 1.00pm – 10.00pm

Night Shift : 10.00pm – 7.00am

A work schedule will be planned by the Manager for shifts

Working Hours

The Salvation Army, Gracehaven Children's Home (IPAC)

3 Lorong Napiri Singapore 547528

The HR cum Administration Coordinator plays a pivotal role in supporting both HR and administrative functions within the organization. This role requires a versatile and organized individual who can manage HR-related tasks, office administration, and ensure the smooth daily operations of the workplace.

1. Assist in the recruitment process, including posting job openings, screening candidates, and scheduling interviews.

2. Coordinate new employee onboarding, including paperwork, orientation, and training

3. Address employee inquiries and provide guidance on HR-related matters.

4. Assist in managing workplace conflicts and employee concerns, fostering a positive work environment.

5. Support benefits enrollment, changes, and address employee queries.

6. Collaborate with benefits providers and vendors to ensure efficient administration of employee benefits.

7. Maintain knowledge of labor laws and regulations to ensure company compliance.

8. Assist in developing and updating HR policies and procedures.

9. Maintain accurate and confidential employee records, both physical and digital.

10. Ensure data privacy compliance in handling employee information.

11. Oversee office supplies, equipment, and facility maintenance.

12. Coordinate office renovations, repairs, and safety protocols.

13. Travel and Event Coordination:

14. Arrange travel accommodations for employees and executives.

15. Assist in planning and organizing company events and meetings.

16. Vendor and Supplier Management:

17.Manage relationships with vendors and suppliers for office-related services.

18. Negotiate contracts and ensure cost-effectiveness.

19. Provide administrative support to senior management, including scheduling meetings and handling correspondence.

20.Handle general administrative tasks, such as filing, document preparation, and mail distribution.

Job requirment:

1. Minimum Diploma holder.

2. Working experience as HR Generalist or related roles is an advance.

3. Good IT knowledge is required (Ms Excel, Word, Outlook etc).

4. Good command of interpersonal and communication skills (written and oral).

5. Well organized, detail oriented, very meticulous and systematic .

6. Independent, self-motivated, good team-player and able to work in a dynamic and fast paced environment.

7. Familiar with MOM regulations is an advance.

8.Fresh is welcome to apply.

Join our dedicated team at Eden Day Activity Centre and make a positive impact on the lives of adults with autism!

We are currently seeking a passionate and skilled Day Activity Centre (DAC) Associate Coach to help us create a nurturing environment where our clients can thrive.

As a DAC Associate Coach, you will play a vital role in supporting our clients' development and well-being. Here are some key responsibilities that make this position both rewarding and fulfilling:

Performance of Clients:

· Implement and maintain a comprehensive system for administering Individualized Education Plans (IEPs), Individual Care Plans (ICPs), attendance records, training programs, and other administrative tasks.

· Design and lead therapeutic and training activities that are tailored to meet the individual needs and goals of our clients.

· Develop and manage an inventory of training materials, ensuring that they are up-to-date and readily available.

· Provide attentive supervision to clients during indoor and outdoor activities, prioritizing their safety and overall welfare.

· Collaborate with supervisors and consultants to enhance supervision methods, constantly seeking opportunities for improvement.

Welfare of Clients:

· Take proactive measures to ensure the well-being and positive behavior of our clients, following the guidance and recommendations provided by supervisors and consultants.

· Conduct pre- and post-agency visits for transfer cases, ensuring a smooth transition and continuity of care for our clients.

· Regularly visit clients' homes to monitor their welfare and maintain a strong connection with their families.

· Uphold high cleanliness and safety standards within the centre, creating a comfortable and secure environment for everyone.

· Demonstrate utmost respect for client confidentiality, maintaining their privacy at all times.

Documentation:

· Prepare and submit accurate and timely reports, including IEPs, ICPs, progress reports, lesson plans, and incident reports, to the Head of Centre (HOC) and/or consultants.

· Ensure meticulous record-keeping, documenting assessments, progress, and any relevant information to provide a comprehensive view of each client's learning journey.

· Collect and analyze learning data, maintaining a well-organized documentation file that informs decision-making and supports individualized client support plans.

Requirements:

· At least an ITE Certification/O Level/A Level/ Diploma from a recognized educational institution

· Relevant experience in the fields of Special Education, Nursing, Counselling or Care services is preferred

· Experience in Community Service with exposure to youths / adults with autism is an added advantage

· Compassionate and patient personality

· Committed to the education and nurturing of youths / adults with autism

· Working Location: Hougang Ave 6

Job Description

Department

The department is Asset Management. This department is primarily responsible for the management of the operational PBSA properties in Australia, the focus of the department is centred on 4 main objectives, providing our residents an unforgettable journey in our property, budget management, operator management and lastly improving and preserving the value of the property.

Designation and Reporting

The department you will be in is the Asset Management department which is currently split into 2 teams by geographies. Your designation is Associate, Asset Management, and you will report directly to the team head. You will be based in Singapore but are expected to travel to Australia regularly and whenever required. You will be required to work closely with all other departments within the Company as well as our PBSA operator(s) in Australia.

Scope of Work

Your role is to assist the team in its various responsibilities, which includes the following (but not limited to):

• Budget Management
• Enhancing Student Experience
• Property Financial Performance Analysis
• Retail Management
• Asset Management
• Internal Reporting and Planning
• Company and Department growth initiatives

Job Requirements

• Relevant bachelor’s degree in business, Project Facility Management, or Real Estate.
• At least 1-2 years in asset management or related field preferred
• Skilled in negotiation and project management
• Have great interpersonal, presentation and communication skills.
• Competent in written and spoken English.
• Strong analytical and time management skills
• Be driven, enthusiastic and have a growth mindset.
• Good working attitude and show willingness to learn.
• Able to present himself/herself confidently in front of people.
• Regular Travel is required.

Job Description:

1. Manage software configuration, integration and implementation for a number of key software such as CRM system, marketing analytics platform and other software tools
2. Critical conduit to business/ground users to ensure that the product is fit for business use
3. Handle multiple priorities, stakeholders and coordinate the flow of information critical to project delivery
4. Document project specifications, scope and track milestones achievement
5. Build SOPs for workflows within the SaaS product to train and support the operations team in property
6. Deliver project outcomes under deadlines
7. Troubleshoot and resolve any issues that may arise during the onboarding of new software systems by liaising with software support team
8. Do deep-dives and research to understand different software products/features, user pain point, and how to leverage on these products to solve them
9. Work with external software development company to customise and implement web apps based on our use cases.
10. Build interesting internal customised products (this can be low/no-code or coded) end to end if there are no suitable third party solutions available.
11. Conduct client-side UAT for all software integration, development or enhancement scope delivery
12. Conduct training and support for ground staff upon implementation
13. Develop framework to ensure continuous feedback loop from ground users back to software product team to sharpen product’s business fit
14. Oversee user experience and ensure that users are using the software correctly and optimally in a way that maximises business output
15. Conceptualise and adopt a big picture analysis of integration between different software and workflows that are aligned with business needs and ground operation
16. Participate in software procurement exercises to provide input and advisory to procurement team based on feedback from user, experience, and digital needs
17. Provide clear reporting to management on progress of project, software implementation, and user feedback
18. Have a clear overall plan on data to be extracted from these software and recommend meaningful steps to leverage on these data for business decisions.

Job Requirements:

1. Minimum 1 year of experience in relevant field
2. Bachelor's Degree in Computer Science or relevant field

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
6. Strong Microsoft Power Point and Excel Skills desirable
7. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
8. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
9. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
10. Experience with EDM software an advantage.
11. Excellent time management and organisational skills
12. Dependable and proactive in follow up
13. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
14. Robust execution and implementation abilities
15. Highly independent and able to work under stressful situations
16. Team player and able to drive outcome and handle difficult negotiations and exchanges

Job Highlights

• Gross Salary: $3,000 and above achievable with successful sales performance
• Performance Incentives
• Hybrid Working Model
• Birthday Leave + Medical Benefits

Duties and Responsibilities

• Meet sales goals and contribute to month-over-month growth
• Possess in-depth product knowledge and be able to deliver a presentation of our solutions
• Take inquiries and requests from customers and address their needs
• Maintain accurate customer’s records and recommend the right products for them
• Represent our brand in a professional, successful manner that results in a positive customer experience
• Coordinate with other members of the team to ensure company standards are being met
• Any other duties as assigned

Qualification and Skills

• Performance-driven and a team player
• Excellent verbal and written communication skills
• Good interpersonal skills
• Able to communicate with Mandarin speaking customers
• Singaporeans only

Job Responsibilities:

• Assist in recruitment process such as job posting, short listing and scheduling of suitable candidates for interview.
• Onboarding and Offboarding for Employee.
• Coordinate and administer training & development programs including submitting of claims/training grants to various government agencies.
• Document control representative for ISO.
• Payroll function.
• Work Pass Application, Renewal and Cancellation.
• Handles matters related to general worker such as dormitory arrangement, update residential address via MOM OFWAS system, CSOC, Coretrade, levy waiver, medical checkup for new hire and monthly renewal workers.
• Matters related to MYE application.
• Conduct and complete market surveys from MOM, IRAS, CPF, WDA and various HR related surveys.
• Other ad-hoc duties as assigned by the Management.

Job Requirements :

• Min 3 years of related experience in Construction Industry
• Strong knowledge in local employment laws and practices
• Able to meet deadlines
• Possess good communication and interpersonal skills

COMPANY DESCRIPTION

The Salvation Army, Children and Youth Group - Gracehaven is a residential home for children and youths who require care, protection and rehabilitation due to risk behaviours and a lack of parental supervision.

We aim to help children and youths reintegrate back into their family and society through an array of holistic programmes and activities specially designed to cater to the well being of each individual person. At Gracehaven, a team of professionally trained social workers work towards building holistic and individualized care plans that are tailored to meet each person's needs.

RESPONSIBILITIES

About the Job

The Youth Work Associate / Youth Worker is part of a care team and is responsible for engaging residents in holistic and meaningful activities, providing residents with direction, guidance and supervision in daily activities and acting as a positive role model.

Key Responsibilities

• Mentor and guide the residents to abide the Home's guidelines, and develop their strength of moral character and civic duty.
• Feedback to the social workers, assistant manager and manager on the residents' progress and needs through proper recording in communication logs, residents information book and other reports.
• Plan and facilitate group activities, including but not limited to program adjustment and adapting to life in the Home, life skills, conflict resolution, and teaching of life skills to residents.
• Responsible for preventing abuse of residents by adhering to all policies and procedures.
• Journey and guide children and young persons going through trauma experiences and supporting them by building up resilience together with multi-disciplinary team.

At least a diploma, preferably in Youth Work, Social Services, Social Work, Psychology, Counseling, Nursing, Events Management, Community Development, Outdoor and Adventure Learning (Enrolled Nurse, Student Care Teachers or any other relevant experiences working with children and youth are welcome to apply)

Job Requirements

• Able to work on rotational weekends and public holidays
• Keen to work in children and youth sector
• A good communicator
• Work in collaboration with the team

Working Hours

Under normal circumstances the hours of duty will be as follows:

Night Shift : 10 pm 7am

A work schedule will be planned by the Manager for shifts

Working Location

The Salvation Army, Gracehaven Children's Home

3 Lorong Napiri Singapore 547528