*Responsibilities:*

1. *Customer Engagement:*

- Build and maintain strong relationships with customers.

- Provide excellent customer service and address inquiries regarding financial products and services.

- Actively engage in cross-selling and upselling financial products to meet sales targets.

2. *Product Knowledge:*

- Stay updated on the bank's products and services.

- Effectively communicate product features and benefits to customers.

- Assist customers in selecting the right banking products to meet their financial needs.

3. *Sales Targets:*

- Achieve and exceed monthly sales targets.

- Identify opportunities for revenue generation and actively pursue them.

- Collaborate with team members to enhance overall sales performance.

4. *Documentation and Processing:*

- Assist customers in completing necessary documentation for various financial transactions.

- Ensure accuracy and compliance with financial regulations in all customer interactions.

- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

5. *Compliance:*

- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.

- Ensure that all customer interactions and transactions comply with internal policies and external regulations.

6. *Problem Resolution:*

- Address and resolve customer issues and complaints in a timely and effective manner.

- Collaborate with other departments to resolve complex customer inquiries.

7. *Team Collaboration:*

- Work closely with team members to achieve overall goals.

- Participate in team meetings and contribute to a positive team environment.

8. *Market Research:*

- Stay informed about industry trends, market conditions, and competitor offerings.

- Provide feedback to management regarding customer preferences and market demands.

9. *Training and Development:*

- Participate in ongoing training programs to enhance product knowledge and sales skills.

- Share insights and best practices with team members to improve overall performance.

*Qualifications:*

- Local diploma or A Levels; bachelor's degree in business or related field is a plus.

- Strong interpersonal and communication skills.

- Knowledge of banking products and services.

- Ability to work in a target-driven environment.

- Attention to detail and strong organizational skills.

*Benefits:*

- Competitive salary and performance-based incentives.

- Health, and retirement benefits.

- Ongoing training and professional development opportunities.

- Opportunities for career advancement within the organization.

Investment Management Associate:

- Represent a top Global Bank

- Portfolio Management (Unit Trusts and Funds)

- Update investors on market movements

- Onboarding of new investors through Business Development

- Attend monthly investment monthly fund house talks and market updates (fully funded by company)

- Relationship Management with existing clients and external stakeholders

Training provided:

- Training by more than 30 Global Asset Managers such as BlackRock, JP Morgan, Goldman Sachs, Franklin Templeton, Schroders

- In-house training by professional and external trainers

- Training allowance provided for successful candidates

- All training fees paid by company

- Communications training

- Human relations training

- Leadership Training

Why Join Us:

- Clear career progression

- Competitive salary

- Collaborative environment

- Monthly and Quarterly Incentives (Monetary and Non-Monetary)

Requirements:

- Able to work and communicate well in a highly collaborative environment

- Team Player

- Bachelor's Degree

- Go getter

- Candidates with a background in Wealth Management or Banking & Financial Services would have an added advantage

Job Title:

Fund Management Associate:

- Represent a Top global bank

- Portfolio Construction and Portfolio Management

- Update investors on market movements

- Business Development to onboard new investors

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Leading a Team of associates after 1 year

Training provided

- Monthly investment training by TOP fund houses (JP Morgan, Goldman Sachs, Franklin Templeton etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- All training fees paid by company

- Communications training

- Human relations training

- Management training

Requirements:

- Go Getter

- Able to communicate well with clients

- Teamplayer

- Polytechnic diploma / Full 'A' Level Cert / Degree

- Grads are welcome

- No experience

Investment Management Associate:

- Represent a top Global Bank

- Portfolio Management (Unit Trusts and Funds)

- Update investors on market movements

- Onboarding of new investors through Business Development

- Attend monthly investment monthly fund house talks and market updates (fully funded by company)

- Relationship Management with existing clients and external stakeholders

Training provided:

- Training by more than 30 Global Asset Managers such as BlackRock, JP Morgan, Goldman Sachs, Franklin Templeton, Schroders

- In-house training by professional and external trainers

- Training allowance provided for successful candidates

- All training fees paid by company

- Communications training

- Human relations training

- Leadership Training

Why Join Us:

- Clear career progression

- Competitive salary

- Collaborative environment

- Monthly and Quarterly Incentives (Monetary and Non-Monetary)

Requirements:

- Able to work and communicate well in a highly collaborative environment

- Team Player

- Bachelor's Degree

- Go getter

- Candidates with a background in Wealth Management or Banking & Financial Services would have an added advantage

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements:

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

Job Description

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training Provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

Job Description

• Industry/ Organization Type: Food Products Retailer
• Position Title: Sales Associate
• Working Location: Ubi (Walk distance from MRT)
• Working Hours: 6 Days per week (11am – 8pm)
• Salary Package: Basic Salary + Commission + OT + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Achieve sales targets set by management.
• Identify and address customer requirements, coordinating efforts to deliver exceptional service and maintain good relationships.
• Respond to customer inquiries and complaints, offering optimal solutions to resolve their issues.
• Design and organize the layout and product management of the retail space.
• Plan and execute internal roadshows and promotional activities for the company's products.
• Other ad hoc duties as assigned.

APPLY NOW!!!

• Possesses a strong interest in sales and customer service.
• Basic computer literacy is essential.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72188 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Reporting to the Laboratory-In-Charge, you will provide excellent customer service to patients in the Laboratory and Radiography sections.

You will be responsible for the reception of all appointments and walk-in patients at the laboratory and radiography clinic.

Other duties include answering incoming telephone calls, managing patients' registration, assisting in appointment scheduling, and performing general administration and cashier's duties.

Job requirements

• Min N level with 3-5 years of relevant working experience in the healthcare industry.
• Positive and good team player with a pleasant disposition.
• Able to communicate with mandarin speaking patients when needed and able to work well in a fast-paced environment.
• Excellent customer service and communication skills.
• Has basic computing knowledge.
• It will be an advantage if you are able to start work immediately.

Pls send in your application via this job link: https://careers.nhg.com.sg/job-invite/637/

Our Client:

Our client is one of the largest Regional Banking groups in Japan. They are currently looking for an Associate, Front Office Support to join their Singapore Office.

The Responsibilities:

• General assistance for Relationship Managers
• Support Relationship Manager for KYC process
• Data collection, entry and management and support compliance update
• Schedule management, answering of calls
• Office management and other ad-hoc duties

The Requirements:

• Experience in banking or other financial companies
• Taking initiative and being flexible in work
• Ability to compile large amount of data
• Able to work independently and as a team
• Meticulous and attention to details

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 114424

Job description:

• Provide prompt, friendly and courteous front-line and admin services to patients such as to answer phone calls, arrange for appointments, transfer calls, collect payment, attend to patient’s general enquiries etc.
• You will also have to chaperon patients and doctors, assist the doctor in the consultation room, assist to take height and weight etc.
• You also have to engage in some administrative handlings on a departmental level

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

Job Description

• To conduct services on ground but not limited to servicing, food ordering, reservations, cashiering duties etc
• To undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions
• To undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Manager
• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
• Ensuring all policies and procedures of the company are followed accordingly
• Any other jobs or duties assigned by the Restaurant Manager from time to time

Job Requirements

• Minimum 1 year working experience in Food & Beverages industry
• Fresh Graduates are welcomed to apply too
• Possess good working Attitude
• Team player with good interpersonal communication skills, positive attitude, enthusiasm, and initiative

Job Description

• Ensure cleanliness and hygiene of the department and tools
• Ensure all 5S and HACCP requirements are adhered to
• Undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions
• Undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Chief Chef
• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
• Ensure all policies and procedures of the company are followed accordingly
• Assist with the hiring process by identifying and selecting candidates for junior positions
• Any other jobs or duties assigned by the Chief Chef from time to time

Job Requirements

• Higher Nitec in Culinary Arts/ Bachelor’s Degree in Hospitality or any related field
• Fresh Graduates are welcomed to apply too
• Possess good working Attitude
• Team player with good interpersonal communication skills, positive attitude, enthusiasm, and initiative

Calling all fashion enthusiast!
Do you enjoy trying out new styles and dressing to impress?
Do you hate wearing boring clothes and uniforms?

2nd Street Singapore is here to provide you with fashion freedom.
We're looking for fashion enthusiasts to join us as a Retail Store Associate!

Responsibilities:

• Assist customers with product inquiries and purchases.
• Maintain a clean and organized store environment.
• Process clothing buy-back transactions and ensure quality control.
• Support store management with inventory control and stock organization.
• Training new staff on site and supporting store operations.

Job Requirements:

• Minimum 1 years of retail experience, with leadership experience in a small team preferred.
• Strong organizational skills and attention to detail.
• Ability to supervise and mentor junior staff.
• Proficiency in handling customer inquiries and resolving issues efficiently.
• Excellent interpersonal, organizational, analytical, oral, and written communication skills.
• Flexibility to work weekends and holidays as required.
• Passion for fashion and sustainable retail practices is a must.

Responsibilities

• Generate billings, process credit notes and refunds;
• Handle customers' enquiries regarding billings;
• Year-end accruals and monthly revenue adjustments;
• Monitor collections of outstanding invoices;
• Ensure credit card receipts are successfully collected and correctly interfaced to the accounting system;
• Prepare monthly reconciliation reports;
• Back-up for collections and receipting.

*Responsibilities:*

1. *Customer Engagement:*

- Build and maintain strong relationships with customers.

- Provide excellent customer service and address inquiries regarding financial products and services.

- Actively engage in cross-selling and upselling financial products to meet sales targets.

2. *Product Knowledge:*

- Stay updated on the bank's products and services.

- Effectively communicate product features and benefits to customers.

- Assist customers in selecting the right banking products to meet their financial needs.

3. *Sales Targets:*

- Achieve and exceed monthly sales targets.

- Identify opportunities for revenue generation and actively pursue them.

- Collaborate with team members to enhance overall sales performance.

4. *Documentation and Processing:*

- Assist customers in completing necessary documentation for various financial transactions.

- Ensure accuracy and compliance with financial regulations in all customer interactions.

- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

5. *Compliance:*

- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.

- Ensure that all customer interactions and transactions comply with internal policies and external regulations.

6. *Problem Resolution:*

- Address and resolve customer issues and complaints in a timely and effective manner.

- Collaborate with other departments to resolve complex customer inquiries.

7. *Team Collaboration:*

- Work closely with team members to achieve overall goals.

- Participate in team meetings and contribute to a positive team environment.

8. *Market Research:*

- Stay informed about industry trends, market conditions, and competitor offerings.

- Provide feedback to management regarding customer preferences and market demands.

9. *Training and Development:*

- Participate in ongoing training programs to enhance product knowledge and sales skills.

- Share insights and best practices with team members to improve overall performance.

*Qualifications:*

- Local diploma or A Levels; bachelor's degree in business or related field is a plus.

- Strong interpersonal and communication skills.

- Knowledge of banking products and services.

- Ability to work in a target-driven environment.

- Attention to detail and strong organizational skills.

*Benefits:*

- Competitive salary and performance-based incentives.

- Health, and retirement benefits.

- Ongoing training and professional development opportunities.

- Opportunities for career advancement within the organization.

*Responsibilities:*

1. *Customer Engagement:*

- Build and maintain strong relationships with customers.

- Provide excellent customer service and address inquiries regarding financial products and services.

- Actively engage in cross-selling and upselling financial products to meet sales targets.

2. *Product Knowledge:*

- Stay updated on the bank's products and services.

- Effectively communicate product features and benefits to customers.

- Assist customers in selecting the right banking products to meet their financial needs.

3. *Sales Targets:*

- Achieve and exceed monthly sales targets.

- Identify opportunities for revenue generation and actively pursue them.

- Collaborate with team members to enhance overall sales performance.

4. *Documentation and Processing:*

- Assist customers in completing necessary documentation for various financial transactions.

- Ensure accuracy and compliance with financial regulations in all customer interactions.

- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

5. *Compliance:*

- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.

- Ensure that all customer interactions and transactions comply with internal policies and external regulations.

6. *Problem Resolution:*

- Address and resolve customer issues and complaints in a timely and effective manner.

- Collaborate with other departments to resolve complex customer inquiries.

7. *Team Collaboration:*

- Work closely with team members to achieve overall goals.

- Participate in team meetings and contribute to a positive team environment.

8. *Market Research:*

- Stay informed about industry trends, market conditions, and competitor offerings.

- Provide feedback to management regarding customer preferences and market demands.

9. *Training and Development:*

- Participate in ongoing training programs to enhance product knowledge and sales skills.

- Share insights and best practices with team members to improve overall performance.

*Qualifications:*

- Local diploma or A Levels; bachelor's degree in business or related field is a plus.

- Strong interpersonal and communication skills.

- Knowledge of banking products and services.

- Ability to work in a target-driven environment.

- Attention to detail and strong organizational skills.

*Benefits:*

- Competitive salary and performance-based incentives.

- Health, and retirement benefits.

- Ongoing training and professional development opportunities.

- Opportunities for career advancement within the organization.

The Retail Fashion Advisor is the customer service specialist of the store. You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You also engage in innovation and productivity initiatives for the store in order to drive seamless customer experience across channels and handle order fulfilment processes for customers in store. You will be operating in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you are the ambassador of the organisation, a highly motivated and service-oriented individual and communicates well and thrives in a team environment.

Job description

Work Location: Plaza Singapura or Vivocity or Jem Shopping Mall

We are a digital fashion e-commerce company that has expanded into the retail space in the last 4 years. We have a total of 2 retail stores in Singapore and looking for new sales associates to join our team.

As part of our retail team, you will play an important role in representing the brand and achieving success and growth in our retail business unit.

Job Highlights

• Staff discount for all regular priced items.
• We pay on time and we treat all staff equally.
• Pleasant and positive working environment.

Job Duties:

• Cash register duties (incl. cash tallying, closing settlement).
• Manage POS processes.
• Ensure stock inventory is accurate and storeroom is neat and tidy.
• Implement regular stock taking.
• Provide excellent customer service.
• Ensure store's cleanliness with daily housekeeping.
• Able to execute instructions timely from supervisors and from other teams.

Requirements:

• Able to commit for a min of 3 months
• Able to commit for min 2-3 shifts weekly (12-10pm or 1-10pm working shifts)
• Good command of english.
• Candidate must possess at least Primary/Secondary School/"O" Level, Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in any field.
• Able to start work immediately.
• Retail experience will be a bonus.

Pay Structure:

• Basic $9 Hourly Pay and $13.50/hour on Public Holidays.
• We pay on time and contribute to CPF.
• Hourly rate can be reviewed on good performance.

Job Description

• Industry/ Organization Type: Alkaline water
• Position Title: Retail Sales Associate
• Working Location: 3 rotating locations (Central: Novena & Orchard, West: Jurong East)
• Working Hours: 6 days, 11am-9pm (5 weekdays off each month) – Duty roster
• Salary Package: Basic Up to SGD 3000 + Monthly Commission + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Actively engage with shoppers and encourage them to visit the store
• Evaluate customer requirements and offer guidance and details on product benefits
• Deliver outstanding sales service to enhance customer satisfaction
• Establish and maintain trusting relationships with customers
• Exceed expectations to boost sales
• Consistently meet personal sales goals
• Keep designated areas well-stocked and tidy
• Handle point of sale transactions
• Propose strategies to increase sales, such as organizing promotional events or redesigning the store layout

APPLY NOW!!!

• Min. 1 year of working experience in the related field
• Availability to work retail hours, including weekends and public holidays

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70950 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

*Responsibilities:*

1. *Customer Engagement:*

- Build and maintain strong relationships with customers.

- Provide excellent customer service and address inquiries regarding financial products and services.

- Actively engage in cross-selling and upselling financial products to meet sales targets.

2. *Product Knowledge:*

- Stay updated on the bank's products and services.

- Effectively communicate product features and benefits to customers.

- Assist customers in selecting the right banking products to meet their financial needs.

3. *Sales Targets:*

- Achieve and exceed monthly sales targets.

- Identify opportunities for revenue generation and actively pursue them.

- Collaborate with team members to enhance overall sales performance.

4. *Documentation and Processing:*

- Assist customers in completing necessary documentation for various financial transactions.

- Ensure accuracy and compliance with financial regulations in all customer interactions.

- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

5. *Compliance:*

- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.

- Ensure that all customer interactions and transactions comply with internal policies and external regulations.

6. *Problem Resolution:*

- Address and resolve customer issues and complaints in a timely and effective manner.

- Collaborate with other departments to resolve complex customer inquiries.

7. *Team Collaboration:*

- Work closely with team members to achieve overall goals.

- Participate in team meetings and contribute to a positive team environment.

8. *Market Research:*

- Stay informed about industry trends, market conditions, and competitor offerings.

- Provide feedback to management regarding customer preferences and market demands.

9. *Training and Development:*

- Participate in ongoing training programs to enhance product knowledge and sales skills.

- Share insights and best practices with team members to improve overall performance.

*Qualifications:*

- Local diploma or A Levels; bachelor's degree in business or related field is a plus.

- Strong interpersonal and communication skills.

- Knowledge of banking products and services.

- Ability to work in a target-driven environment.

- Attention to detail and strong organizational skills.

*Benefits:*

- Competitive salary and performance-based incentives.

- Health, and retirement benefits.

- Ongoing training and professional development opportunities.

- Opportunities for career advancement within the organization.

Working Location: Peal Hill/ Woodlands / Bukit Batok / Bukit Panjang / Tampines Care Home

Job Description

• Attend to basic nursing and general care needs of residents
• Conduct daily exercises and activities for residents
• Accompany residents for medical appointments
• Ensure the safety, comfort and well-being of the residents
• Work with nurses to maintain a safe and clean environment
• Any other duties as assigned by the Senior / Nurse Managers and Staff Nurses
• For Senior Healthcare Assistant, you are expected to take part in nursing quality committee, and serve as a role model

Job Requirements

• Demonstrate good communication and people engagement skills
• Candidates proficient in local languages and dialects would be preferred.
• Good organisational ability
• Good team player who is also able to work well independently
• Able to carry out given instructions competently
• Customer service orientation
• Self-motivated
• Hardworking

Job Title:

Fund Management Associate:

- Represent a Top global bank

- Portfolio Construction and Portfolio Management

- Update investors on market movements

- Business Development to onboard new investors

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Leading a Team of associates after 1 year

Training provided

- Monthly investment training by TOP fund houses (JP Morgan, Goldman Sachs, Franklin Templeton etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- All training fees paid by company

- Communications training

- Human relations training

- Management training

Requirements:

- Go Getter

- Able to communicate well with clients

- Teamplayer

- Polytechnic diploma / Full 'A' Level Cert / Degree

- Grads are welcome

- No experience

[Job ID: 827797]

Responsibilities:

• Foster strong working relationships between the Sales Gallery and other departments, ensuring clear communication channels.
• Lead by example, motivating and inspiring the team through hands-on involvement and professional leadership.
• Assist the Sales Manager in the smooth operation of the Sales Gallery, including generating reports.
• Address and resolve guest concerns or complaints promptly, in coordination with relevant departments (e.g., Marketing, Customer Delivery).
• Ensure timely guest registration and check-in, while ensuring the gallery administrative support team delivers exceptional customer service.
• Regularly audit and check cash operation accounts, promptly reporting any discrepancies to the Finance department and Sales Manager.
• Ensure that the Sales Gallery’s facilities, property, and assets are consistently maintained to high standards.
• Manage inventory, ordering, and invoicing of items for the Gallery.
• Complete necessary reports for sales and encore operations.
• Prepare and deliver welcome letters for overseas guests as part of Preview Packages when travel resumes.
• Collaborate with the Finance team for monthly auditing.
• Carry out gallery administration tasks as needed.

Requirements:

• 1-2 years of experience in customer service or reception.
• Proficiency in Mandarin or Bahasa Indonesia to communicate with Mandarin/Bahasa Indonesia-speaking clients.
• Proficient in MS Office applications and good computer skills.
• Strong time management and multitasking abilities.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Reports to Contact Centre Team Lead

Handle customer service hotline and provide first level of supports from OMNI Channels

Resolve customer queries efficiently and escalate problems/issues promptly.

Follow Standard operating procedures closely.

Work as a team and ensure that the contact centre service level is met

Diploma / NITEC / GCE ‘O' Level or equivalent

Minimum C5 for English O level

Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Special Knowledge or Skills:

Pleasant disposition with good communication skills

Fluency in a second language

Computer literate and good typing skills

Job Summary

• Support the implementation of the vision, strategy, direction and leadership for the (Client Due Diligence) CDD team in support of the Group’s strategic direction and growth aspirations.
• Review relevant policies/processes in relations to CDD compliance, aligning to relevant regulatory and group requirements.
• Support the implementation of policies and standards to ensure compliance with such policies and standards

About our Client Due Diligence Team

Be our first line of defence. Join our Client Due Diligence team and you’ll tackle any potential risks to keep our business safe. From understanding our clients expected banking activities to combating fraudulent ones, the work you do will be complex and interesting. You’ll be trusted to take on challenging projects that stretch your skills, locally and globally. And you’ll experience the opportunities and rewards that come with protecting an international bank with a long history of helping people prosper.

About our Technology and Operations Team

Our Technology and Operations (TandO) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.
When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.

Key Responsibilities

• Apply Group and Country CDD policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Provide CDD advisory in client level to business in relations to AML/CTF matters
• Assess risks arising from products / segments / geographies / customers / transactions.
• Timely escalation of issues and ensure that necessary actions are taken quickly to remediate and/or activities are ceased.
• Undertake enhanced due diligence on new and existing medium/higher risk
• Review and/ or escalate new or emerging areas of risks for all clients and Group Sensitive Clients relevant clients such as adverse media/sanctions review
• Timely review of customer’s profile and related risk in relation to AML/CFT matter
• Make recommendations to relevant stakeholders on possible risk management responses to identified risks and/ or findings of concern from investigations- at client and portfolio level
• Escalation point for generic procedure related enquiries.
• Manage escalations on issues requiring additional assessment and controls.
• For Audit (Internal & external), manage checks, queries and any other information requested by auditors.
• Review and manage monthly assurance check and complete submission on time
• Assist Line Manager to keep track of and provide advice to relevant stakeholders on the interpretation and application of policies related to CDD

Skills and Experience

• Experience in Documentation review
• Proficient in Mandarin language since certain documents will be in Mandarin for review

Qualifications

Our Ideal Candidate

• 4+ years working experience in performing CDD reviews
• Familiar with regulations with regards to CDD
• Meticulous and eye for details
• Fast learner and efficient

Role Specific Technical Competencies

• Stake holder management
• CDD Operations
• Documents Review
• Data Analysis

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers