We are seeking a detail-oriented and proactive Marketing and Operations Associate to support our marketing, sales, administrative and operational activities.

Job Description:

As the Marketing and Operations Associate, you will support various aspects of our marketing campaigns, sales efforts, social media, administrative tasks and daily operations. This role is ideal for somone looking to gain hands-on experience in a dynamic work environment.

Key Responsibilities:

Marketing & Sales:

• Assist in the implementation of marketing strategies to promote our products/services.
• Support the creation of marketing materials, including social media posts, email campaigns, and promotional content.
• Help organize and manage marketing events and campaigns.

Administration:

• Assist with administrative tasks such as scheduling meetings, managing correspondence, and maintaining records.
• Help maintain organizational policies and procedures.

Qualifications:

• A related field or equivalent experience
• Strong organizational and multitasking skills
• Proficiency in Microsoft Office Suite and familiarity with marketing and sales software/tools
• Ability to work independently and as part of a team

JOB SUMMARY

• We are seeking a detail-oriented and proactive FIDReC/ Early Resolution Specialist to join our team. In this role, you will be responsible for managing and resolving FIDReC/ Early Resolution complaints received from FIDReC in a timely and efficient manner. Your primary duties will include handling ongoing FIDReC/ Early Resolution cases and working closely with FIDReC case managers for resolution, mediation, and adjudication when necessary

RESPONSIBILITIES

Strategy

• Receive and assign cases from FIDReC on a daily basis, ensuring all complaints are tracked, updated in the tracker and prioritised appropriately.
• Contact clients promptly to address and resolve FIDReC complaints within the established early resolution timeframe, providing exceptional customer service throughout the process.
• Conduct prompt follow-ups on cases and maintain accurate logs for audit purposes, ensuring all interactions and resolutions are documented thoroughly and recorded in the Client Events Management System (CEMS).
• Maintain ongoing communication and collaborate with internal and FIDReC stakeholders to facilitate smooth resolution processes and address any arising issues effectively.
• Review merits of the case basing on investigation findings, table the findings, and conduct reviews with stakeholders to agree on a decision of each case.
• Ensure that all case handling and resolution processes are aligned with the bank's policies and procedures, particularly the Master Process Document (MPD).
• Work closely with FIDReC case managers to facilitate effective resolution of ongoing cases and participate in mediation and adjudication processes as needed.
• Identify opportunities to improve processes to elevate customer experience or close gaps

Business

• To support WRB as the primary liaison between the bank and FIDReC to ensure timely, accurate, and professional handling of all complaint cases.

​​​​​​​People & Talent

• Ensure daily productivity towards meeting CE KPIs and ensure consistency in achievement of individual productivity and quality of work.
• Embed valued behaviours and stronger performance culture via continuous engagement and sharing of success stories and recognition.
• Embed innovation, creative thinking, digitisation mindset to implement delighters along a client journey to improve client experience.
• Individual responsibility to upskill and sharpen compatible skills to manage all FIDReC complaints

Risk Management

• Personal accountability for quality and completeness of record keeping on FIDReC/ Early Resolution complaints
• Drive a strong service culture supporting the strategic direction on improving client experience, Treating Clients Fairly (TCF) and reducing complaints with zero tolerance on substantiated Staff Related complaints.
• Drive/ support a strong control environment through creating high awareness of Fair Dealing outcomes and ensuring adequate and proper reporting and governance on complaint management.

Governance

• Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation
• Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture
• Engage with all audit report findings and ensure feedback is acted upon

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

Key Stakeholders

• Internal/External Stakeholders: Frontline, Products and Operations

Other Responsibilities

• Embed Here for good and Group’s brand and values in Client Experience
• Able to take on other projects such as improving client journey, processes and perform analysis of clients’ insights where applicable.

Our Ideal candidate

• 4 plus years of experience in banking processes..
• Experience Macros and powerpoint is preferred .
• Experience in Compliance is a plus
• Experience in a client experience/ complaint resolution: case management preferred
• Familiarity in banking processes and regulatory requirements is a plus .

Role Specific Technical Competencies

• Good writing and communication skill.
• Powerpoint
• Excel (knowledge of Macros/Pivot) is an advantage.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Your position as a Maintenance Associate oversees KINN properties in Engineering Activities, including equipment maintenance, repairs, operations, and managing materials and supplies. Responsibilities include preventive maintenance, evaluating project designs, overseeing construction, managing inventory, evaluating contracts, and reporting progress to superiors.

Key Responsibilities

1. Directs, coordinates, and participates in all activities related to engineering matters.

• Installing, maintaining, repairing, and operating equipment and related systems.
• Receiving, storing, issuing, and controlling Engineering materials and supplies.
• Maintaining, installing, or repairing M & E equipment, building works, etc.

2. Develop and implement preventive maintenance and repair schedules for all equipment, machinery, and other facilities.

3. Prepares and/or evaluates designs and specifications for all Engineering projects, supervises the installation and construction of all Engineering work, and submits periodic reports on project status and operating performance to superior.

4. Controls and sees to adequate inventory of all Engineering supplies.

5. Evaluate all Engineering contracts and bids and submit recommendations to the superior.

6. Sees that all Engineering installations, constructions, and operations comply with building codes and government rules and regulations and acts as liaison with government agencies concerned.

7. Develop policies and procedures to govern and control activities of Engineering.

8. Develop and implement safety policies and procedures and recommend necessary changes.

9. To work closely with other department Heads and all staff to achieve and maximize guests’ satisfaction and smooth workflow.

10. Supervise contractors’ work within the building facilities.

11. To standby for recall and in the event of an emergency

12. To perform other duties as assigned by the Hotel Operations Manager

Requirements

• ITE / Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering
• or related fields.
• Preferably 1 year of experience in a similar industry
• Able to work beyond normal working hours (5-day work week) and on weekends/ PHs where required.
• Good team player with effective communication and interpersonal skills.

• Create and execute strategies to attract, develop, and retain top talent.
• Partner with country leaders on workforce planning and staffing.
• Collaborate with HR and business leaders to assess and maintain a strong talent pipeline.
• Support performance management through goal setting, feedback, and career development.
• Identify high-potential employees and develop growth plans.
• Evaluate and improve the effectiveness of talent programs.
• Perform other related talent management tasks as needed.

Requirements

• Degree in Human Resource or related disciple
• At least 1 year of experience in talent management and acquisition

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Key Responsibilites:

• Review applications from AIC. Interview client’s and caregivers during enrolment into our programme/Home. Conducting Biopsychosocial assessment to assessing the strength and resilience of the client, families, and social support systems.
• Supports Medical Social Worker / Senior Medical Social Worker during resident’s admission in preparation for admission documents.
• Build rapport with residents/clients and their families. Maintain constant communication with clients while addressing their concerns and goals and helping them keep positive attitudes. And educating the family members on the physical and psychosocial needs of the clients and ways they can access internal and external resources.
• Provide casework management for our clients and coordination with external agencies such as hospitals and polyclinic for clients who require financial assistance for their medical appointments.
• Works with Community and Partnerships and Allied Health to develop initiatives for client/family engagement
• Develop and implement individual care plans (ICP) for clients and provide therapeutic support as needed. – working with other multidisciplinary team (MDT) members.
• Execute the ICP and monitor progress. Develop and implement programmes and activities through a planned/structured manner that is aligned to SASCO values to meet the clients care needs.
• Coordinate with PT and OT departments to assist in helping clients feel comfortable and confident.
• Put up 6th monthly ICP review reports and/or 3rd monthly review records for clients.
• Evaluate existing, new and prospective clients based on their needs, desires and limitations.
• Update clients particulars and social report/review. Conduct casework evaluation, maintain case notes/documents.
• Person centred counselling for clients and/or families - counselling clients who suffer from poor mental health states (e.g. depression, anxiety), and coping and adjustment difficulties in their transition.
• Risk assessment - assessing risk of self-harm (e.g. suicide) and to others (e.g. family violence, elder abuse).
• Financial assessment and fund management and prepare periodic reports as required - identifying and referring cases for financial assistance (e.g. generate Means Test Subsidy Change Rate Report from MOH for invoices printing/Changed Subsidy report, IHDC Master
• Following up and checking on accounts receivable status Identify cases to put up for Medifund/financial assistance scheme
• Any other additional tasks assigned by the Management.

Qualifications & Skills Required:

• Diploma in Social work
• At least 2 years’ social work experience
• Prior experience in residential setting for the elderly
• Have good knowledge of government financial schemes
• Ability to work with different groups, elderly, stake-holders
• Able to speak local dialets
• Excellent written and inter-personal communication skills

Interested candidates, please click on this https://sg.quickhr.co/view_job.php?jd=MTBxdWlja19ocl9yZWNydWl0bWVudA==&cd=MzM1OXF1aWNrX2hyX3JlY3J1aXRtZW50 to submit your application.

*Responsibilities:*

1. *Customer Engagement:*

- Build and maintain strong relationships with customers.

- Provide excellent customer service and address inquiries regarding financial products and services.

- Actively engage in cross-selling and upselling financial products to meet sales targets.

2. *Product Knowledge:*

- Stay updated on the bank's products and services.

- Effectively communicate product features and benefits to customers.

- Assist customers in selecting the right banking products to meet their financial needs.

3. *Sales Targets:*

- Achieve and exceed monthly sales targets.

- Identify opportunities for revenue generation and actively pursue them.

- Collaborate with team members to enhance overall sales performance.

4. *Documentation and Processing:*

- Assist customers in completing necessary documentation for various financial transactions.

- Ensure accuracy and compliance with financial regulations in all customer interactions.

- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

5. *Compliance:*

- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.

- Ensure that all customer interactions and transactions comply with internal policies and external regulations.

6. *Problem Resolution:*

- Address and resolve customer issues and complaints in a timely and effective manner.

- Collaborate with other departments to resolve complex customer inquiries.

7. *Team Collaboration:*

- Work closely with team members to achieve overall goals.

- Participate in team meetings and contribute to a positive team environment.

8. *Market Research:*

- Stay informed about industry trends, market conditions, and competitor offerings.

- Provide feedback to management regarding customer preferences and market demands.

9. *Training and Development:*

- Participate in ongoing training programs to enhance product knowledge and sales skills.

- Share insights and best practices with team members to improve overall performance.

*Qualifications:*

- Local diploma or A Levels; bachelor's degree in business or related field is a plus.

- Strong interpersonal and communication skills.

- Knowledge of banking products and services.

- Ability to work in a target-driven environment.

- Attention to detail and strong organizational skills.

*Benefits:*

- Competitive salary and performance-based incentives.

- Health, and retirement benefits.

- Ongoing training and professional development opportunities.

- Opportunities for career advancement within the organization.

*Responsibilities:*

1. *Portfolio Analysis:*

- Conduct in-depth analysis of investment portfolios and risk factors.

- Utilize financial techniques to evaluate potential investment opportunities.

2. *Market Research:*

- Stay abreast of financial market trends, economic indicators, and industry developments.

- Analyze market data to provide insights into investment strategies and potential risks.

3. *Client Interaction:*

- Collaborate with clients to understand their financial goals, risk tolerance, and investment preferences.

- Provide regular updates on portfolio performance and recommend adjustments based on client objectives.

4. *Asset Allocation:*

- Assist in developing and implementing asset allocation strategies tailored to clients' investment objectives.

- Monitor and rebalance portfolios to ensure alignment with strategic asset allocation targets.

5. *Due Diligence:*

- Conduct due diligence on potential investment opportunities, assessing financial statements, management teams, and market conditions.

6. *Regulatory Compliance:*

- Ensure compliance with relevant financial regulations and internal policies.

- Stay informed about changes in regulatory requirements and industry best practices.

7. *Performance Reporting:*

- Generate and present performance reports to clients, highlighting investment returns, risks, and market conditions.

- Make recommendations for optimizing portfolio performance.

8. *Relationship Management:*

- Cultivate and maintain strong relationships with clients, addressing inquiries and providing exceptional service.

9. *Technology Utilization:

- Stay current on advancements in financial technology to enhance operational efficiency.

10. *Continual Learning:*

- Engage in ongoing professional development to stay current on industry trends, investment strategies, and financial products.

- Pursue relevant certifications to enhance knowledge and credibility in the field.

*Qualifications:*

- Bachelor's degree, Local Diploma, A Levels

- Strong analytical and quantitative skills.

- Excellent communication and interpersonal skills.

1) Manage general enquiries of inbound calls and online enquiries

2) Handle any other hotline administrative functions

• Diploma / NITEC / GCE ‘O' Level or equivalent

• Minimum C5 for English O level

• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Special Knowledge or Skills:

• Ability to communicate fluently in English and a Second Language

• Computer literate and good typing skills

• Perform full spectrum of HR functions like :
• Recruitment activities
• Compensation and benefits
• Handle MOM work pass application
• Handle payroll

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Responsibilities

• Generate billings, process credit notes and refunds;
• Handle customers' enquiries regarding billings;
• Year-end accruals and monthly revenue adjustments;
• Monitor collections of outstanding invoices;
• Ensure credit card receipts are successfully collected and correctly interfaced to the accounting system;
• Prepare monthly reconciliation reports;
• Back-up for collections and receipting.

• Assisting customers with their shopping needs
• Handling sales transactions at the cash register
• Restocking and organizing products on shelves
• Maintaining a clean and tidy store environment
• Providing excellent customer service at all times

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Designation: Associate Engineer

Job Code : AESC030125S

Salary : 2,500~3500 SGD/month

Shift Allowance/Variable Bonus : No

OT: No

Comp off : eligible

AWS: eligible

Working Hours: 9AM to 6PM

Working days: Monday to Friday

Work location : Yishun

No of requirements : 1

Job description

• Work closely with the Product & Test engineers on test hardware and test program development on ETS88
• Involve on test program hand off, production release, yield improvement and test time reduction
• High level of collaboration and interaction with Product Engineering, Quality Engineering, and Foundry Engineering teams.
• Understanding with ATE analog digital instruments, PCB layout parasitic reduction, and strong debug/troubleshooting experience
• Experience in testing and collecting data on IC chips or circuits using standard tools such as Oscilloscopes, Multimeters, Spectrum Analyzers, etc
• Experience with test hardware debug and test program development

Job Requirements

• Graduates from Diploma/ Degree in Electronics / Electrical Engineering
• Hands on experience on Teradyne ETS88.
• Any Prober experience, uf2000/uf3000 prober knowledge is added advantage.
• Good Knowledge of analog and digital electronics is desired.
• Strong analytical and problem-solving ability with desire to perform hands-on work within a lab environment is a must.
• Very strong verbal and written communication skills and able to work independently
• Only Singaporeans/ SPR preferred.

You will play a crucial role in overseeing the deployment, installation, testing and maintenance and technical support of healthcare technology solutions at hospitals, nursing homes and residential apartments.

- Work with stakeholders to prepare documentation and approvals for deployment works

- Perform routine maintenance, diagnosis and troubleshooting of technical issues related to systems

- Physical installation, repair of technology solutions

- Maintain records for projects

- Provide technical support to users. There will be occasional need to respond to system issues beyond working hours on a 24/7 basis.

Some familiarity in installation and system maintenance works, programming and electronic devices will be beneficial. In-house training will be provided.

Become a key player in our thriving IT company by joining us as an HR Administrator! We’re seeking an organized and forward-thinking professional ready to manage and enhance our HR and administrative processes. In this dynamic role, you’ll be at the center of our operations, helping to shape our company culture, streamline procedures, and ensure our workplace runs seamlessly. If you enjoy taking on new challenges, are passionate about making a meaningful impact, and are eager to contribute to our company’s continued success, we want you on our team! This is your chance to step into a role where your skills truly matter.

HR Recruitment and Administrative Work

• Recruitment: Managing the end-to-end recruitment process, including job postings, sourcing candidates, conducting interviews, and onboarding new hires.
• Administrative Work: Maintaining employee records, processing HR documentation, payroll processes and ensuring compliance with HR policies and regulations.

Rostering

• Scheduling: Developing and managing staff schedules for "My Queen," ensuring adequate coverage and meeting operational requirements.
• Flexibility: Adjusting rosters based on employee availability, workload demands, and unforeseen changes.
• Tracking: Monitoring attendance and leave for HCAs
• Communication: Providing timely updates and instructions to staff regarding their shifts.

Operational Matters

• Process Management: Overseeing day-to-day operations
• Problem Solving: Addressing and resolving operational issues in a timely manner.
• Collaboration: Coordinating with other departments to ensure smooth functioning operations.
• Procurement: Sourcing and purchasing goods and services
• Inventory Management: Tracking inventory levels / Conducting audits and addressing shortages promptly

Funding and Administration

• Funding Management: Researching funding opportunities and preparing proposals.
• Claim and Documentation: filing for claims, preparing and maintaining reports or records required for funding purposes.

Training Matters

• Training Coordination: Identifying training needs, organizing training sessions, and ensuring employees receive the necessary skills development.
• Compliance: Ensuring all training meets organizational standards and regulations.
• Evaluation: Measuring the effectiveness of training programs and making improvements as needed.

General Administration Work

• Office Management: Handling day-to-day administrative tasks such as correspondence, filing, and record keeping.
• Communication: Acting as a liaison between teams and stakeholders to ensure clear and efficient communication.
• Support: Providing general support to other departments or staff as needed.

Substance is looking for an enthusiastic Events Planning & Social Media Intern to join our vibrant team! This role offers the perfect opportunity to gain hands-on experience in both event planning and social media management. You will support the organization of various events while also creating and promoting compelling content across our social media platforms. If you're passionate about events and connecting with audiences online, this is the perfect role for you!

Key Responsibilities:

• Event Coordination: Assist in the planning, organization, and execution of events, including logistics management and participant communication.
• Social Media Content Creation: Develop engaging content for social media channels to promote events, including graphics, posts, and stories that align with our brand identity.
• Audience Engagement: Interact with followers on social media platforms, responding to comments and messages to create a vibrant online community.
• Event Promotion: Implement strategies to effectively promote events through social media, including scheduling posts and using targeted campaigns.
• Performance Analysis: Track and analyze the performance of social media campaigns related to events, providing insights for improvement.
• Collaborative Teamwork: Work closely with the marketing and events teams to ensure alignment and effective communication.
• Trend Research: Stay updated on event planning trends and social media best practices to enhance our strategies.

Requirements

Qualifications:

• Currently pursuing a degree in Event Management, Marketing, Communications, or a related field.
• Excellent writing and communication skills with a passion for engaging storytelling.
• Familiarity with social media platforms and tools to create visually appealing content.
• Strong organizational skills and the ability to manage multiple tasks and deadlines.
• Creativity and enthusiasm for brainstorming new event ideas and promotional strategies.
• Ability to work effectively, both independently and as part of a team.
• Willingness to learn and grow in the fields of event planning and digital marketing.

Benefits

• Paid Time Off
• Hybrid working in office and home
• Training & Development
• Stipend and Bonus
• Potential for future career growth within the company

At Substance, we’re all about action, not just talk. If your profile aligns with what we need, you’ll hear from us within 1-2 weeks. If not, no fluff—just know we value your interest and will keep you in mind for future roles where your skills can make an impact. We focus on real connections and meaningful matches, so when the right opportunity comes, we’ll be ready to make it happen.

Getsubstance.co Pte. Ltd. | EA License No: 24C2398

Our client is a dental practice with clinics located in the North and North-East of Singapore. They are presently recruiting a full-time dental associate to join their team.

Requirements

• Basic Dental Degree from Singapore (i.e. BDS) or dental degree recognised by Singapore Dental Council
• Full Registration with Singapore Dental Council
• Possess good interpersonal and people management skills

Thank you for your interest and we regret that only shortlisted candidates will be notified.

R1108969
EA Licence No: 11C3242

Designation: Associate Engineer

Job Code :AESC030125S

Salary : 2,500~3500 SGD/month

Shift Allowance/Variable Bonus : No

OT: No

Comp off : eligible

AWS: eligible

Working Hours: 9AM to 6PM

Working days: Monday to Friday

Work location : Yishun

No of requirements : 1

Job description

• Work closely with the Product & Test engineers on test hardware and test program development on ETS88
• Involve on test program hand off, production release, yield improvement and test time reduction
• High level of collaboration and interaction with Product Engineering, Quality Engineering, and Foundry Engineering teams.
• Understanding with ATE analog digital instruments, PCB layout parasitic reduction, and strong debug/troubleshooting experience
• Experience in testing and collecting data on IC chips or circuits using standard tools such as Oscilloscopes, Multimeters, Spectrum Analyzers, etc
• Experience with test hardware debug and test program development

Job Requirements

• Graduates from Diploma/ Degree in Electronics / Electrical Engineering
• Hands on experience on Teradyne ETS88.
• Any Prober experience, uf2000/uf3000 prober knowledge is added advantage.
• Good Knowledge of analog and digital electronics is desired.
• Strong analytical and problem-solving ability with desire to perform hands-on work within a lab environment is a must.
• Very strong verbal and written communication skills and able to work independently
• Only Singaporeans/ SPR preferred.

5days, Mon - Fri (8.30am- 6.00pm), Bartley

Job Description

• Manage work passes which include application, renewal & cancellation
• Handle recruitments, compensation, benefits and implementation
• Handle the implementation and enforcement of HR Policies and procedures
• Prepare letter of employment, appraisal forms & exit interview
• Handle workers accommodation & dormitory issues
• Handle WICA and medical insurance claims
• Insurance Management – Ensure all insurance policies are valid, kept up to date
• Handle workers administration, on & off boarding
• Manage course registration such as coretrade, safety courses and other BCA/MOM requirements trainings for workers and professionals
• Handle & monitor attendance, leave and medical claims
• In charge of Payroll
• Handle e-filing of staff income tax return
• Manage Company asset eg. Biometric, Computers, Software etc.
• General / ad-hoc admin duties as assigned

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Location: Singapore

Job Overview:
The HR & Admin Executive for the Commercial Diving Business Unit will be responsible for managing both human resources and administrative functions within the company. This position requires a dynamic individual who can handle a wide range of responsibilities, including employee recruitment, performance management, payroll processing, and day-to-day office administration. The HR & Admin Executive will ensure smooth operations by supporting the commercial diving business unit’s workforce needs, maintaining compliance with labor laws, and coordinating essential administrative activities to optimize productivity.

Key Responsibilities:

Human Resources Responsibilities:

1. Recruitment and Onboarding:
   • Assist in the recruitment process for divers, project managers, safety officers, and other key roles within the commercial diving business unit.
   • Post job advertisements, screen resumes, schedule interviews, and coordinate candidate selection.
   • Oversee the onboarding process, ensuring new employees are properly introduced to company olicies, safety standards, and job expectations.
2. Employee Records and Documentation:
   • Maintain and update employee records, including personal details, certifications, attendance, leave, and performance evaluations.
   • Ensure all employee documents comply with local labor laws and industry regulations.
3. Payroll and Benefits Administration:
   • Process and manage monthly payroll for the commercial diving business unit, ensuring accuracy in salary, overtime, and allowances.
   • Administer employee benefits, including leave requests, medical insurance, and other company-provided perks.
   • Ensure all payroll processes are compliant with the Ministry of Manpower (MOM) and other relevant regulatory bodies.
4. Employee Relations and Welfare:
   • Address employee inquiries and resolve issues related to HR policies, benefits, or workplace concerns.
   • Assist in handling disciplinary actions, grievance procedures, and conflict resolution.
   • Promote a positive work culture, focusing on employee welfare and maintaining high morale.
5. Training and Compliance:
   • Assist in organizing mandatory training programs for employees, including safety certifications, diving certifications (IMCA, ADCI), and other industry-specific training.
   • Ensure all employees are compliant with industry regulations and hold the necessary qualifications to perform their duties.

Administrative Responsibilities:

1. Office Management:
   • Oversee day-to-day office operations, ensuring smooth and efficient workflows.
   • Manage office supplies, equipment, and facilities to ensure the team has the resources required for their tasks.
   • Handle the scheduling of meetings, conferences, and appointments, ensuring effective time management.
2. Documentation and Reporting:
   • Assist in the preparation and management of company documentation, including contracts, employee records, and regulatory reports.
   • Prepare and maintain HR and administrative reports on recruitment, training, attendance, and payroll.
   • Ensure that all company documents are stored securely and comply with data protection regulations.
3. Coordination with Other Departments:
   • Work closely with the commercial diving operations and safety teams to ensure employee requirements are met in terms of training, certifications, and operational needs.
   • Coordinate administrative support for various projects, ensuring timely completion of tasks.
4. Compliance and Regulatory Support:
   • Stay up-to-date with relevant labor laws, industry standards, and safety regulations applicable to the commercial diving sector.
   • Ensure that the company complies with all local and international regulations concerning employee welfare, workplace safety, and employment standards.

General Administrative Support:

• Assist with invoicing, procurement, and other ad-hoc administrative tasks as needed.
• Maintain an organized filing system, both digitally and physically, to ensure easy access to important documents.

Required Skills and Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).
• Minimum of 2 years of experience in HR and administration, preferably in the marine, offshore, or commercial diving industries.
• Familiarity with HR processes such as recruitment, payroll, performance management, and employee relations.
• Strong understanding of local labor laws and employment regulations in Singapore.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HR management software.
• Excellent organizational and multitasking abilities with attention to detail.
• Strong communication and interpersonal skills with the ability to interact effectively with employees at all levels.
• Knowledge of safety regulations and certifications related to the commercial diving industry is a plus.

Preferred Qualifications:

• Certification in HR or administration (e.g., SHRM, CIPD) is a plus.
• Experience working in a fast-paced, operational environment like offshore or commercial diving is advantageous.
• Knowledge of HR software systems such as payroll and employee management systems.

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements:

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

JOB SUMMARY

• Marketing is about understanding people and building awareness of how our products and services can satisfy their needs. We’re looking for a versatile marketer who’s eager to do this and more. The candidate will need to have experience in developing and executing marketing campaigns. The candidate should be proficient with day-to-day marketing activities and strive under tight deadlines to meet changing needs and timelines.
• This is a Direct contract role for 6 months.

RESPONSIBILITIES

Strategy

• Responsible for leading driving and delivering brand and marketing plans and strategies for Singapore WRB product to meet business KPIs.
• Responsible for the alignment of marketing objectives, deliverables and review of budgets and metrics against each budget line for Marketing.
• Good stakeholders and agencies management skill is important.
• Identify effectiveness and impact of current marketing initiatives and optimise accordingly.
• Present ideas and final deliverables to internal marketing team and stakeholders.
• Proactively identify and monitor emerging issues and potential risks to delivery, escalating to line management and relevant CABM, Brand and WRB leads as appropriate.

Business

• Proven success in developing marketing plans and campaigns (not essential but good to have)
• Good written and verbal communication skills
• Strong project management, multitasking, and decision-making skills
• Metrics-driven marketing mind with eye for creativity

Processes

• Responsible for the development of creative briefs and guide creative direction to meet objectives for all advertising and public-¬facing communications including print, and digital.
• Work with stakeholders and agencies to conceptualise and execute on multichannel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging in all channels.

People & Talent

• Develop strong internal relationships and collaborative working models with key stakeholders across business teams to ensure effective partnerships among colleagues across WRB, Brand and CABM
• Keep abreast of delivery of marketing projects against developed plans, update plans and communicate changes to key stakeholders.

Risk Management

• Adhere to Brand guideline and manage marketing standards to reinforce overall SC positioning through consistency in tone, look and feel, and gain competitive market advantage.

Governance

• Implement a standard marketing process including market planning, campaign execution, performance tracking and stakeholder engagement model.
• Understand the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the WRB SG Marketing to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Corporate Affairs, Brand and Marketing leaders and teams
• Singapore WRB Emerging Affluent business leaders and product managers.

Other Responsibilities

• Embed Here for good and Group’s brand and values in Singapore/WRB Marketing Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• 5 Plus years experience in Marketing role with Digital marketing as a plus.
• Strong working knowledge of resource planning and stakeholder management.
• Experience in working in a complex, global organization.
• Experience in Data Gathering & Analysis
• Experience in Marketing Strategy and Positioning.
• Contract Duration - 6 months

Role Specific Technical Competencies

• Planning: Tactical, Strategic
• Data Gathering & Analysis
• Digital Marketing Channels
• Organisational Communications
• Marketing Strategy and Positioning
• Event Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

*Responsibilities:*

1. *Customer Engagement:*

- Build and maintain strong relationships with customers.

- Provide excellent customer service and address inquiries regarding financial products and services.

- Actively engage in cross-selling and upselling financial products to meet sales targets.

2. *Product Knowledge:*

- Stay updated on the bank's products and services.

- Effectively communicate product features and benefits to customers.

- Assist customers in selecting the right banking products to meet their financial needs.

3. *Sales Targets:*

- Achieve and exceed monthly sales targets.

- Identify opportunities for revenue generation and actively pursue them.

- Collaborate with team members to enhance overall sales performance.

4. *Documentation and Processing:*

- Assist customers in completing necessary documentation for various financial transactions.

- Ensure accuracy and compliance with financial regulations in all customer interactions.

- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

5. *Compliance:*

- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.

- Ensure that all customer interactions and transactions comply with internal policies and external regulations.

6. *Problem Resolution:*

- Address and resolve customer issues and complaints in a timely and effective manner.

- Collaborate with other departments to resolve complex customer inquiries.

7. *Team Collaboration:*

- Work closely with team members to achieve overall goals.

- Participate in team meetings and contribute to a positive team environment.

8. *Market Research:*

- Stay informed about industry trends, market conditions, and competitor offerings.

- Provide feedback to management regarding customer preferences and market demands.

9. *Training and Development:*

- Participate in ongoing training programs to enhance product knowledge and sales skills.

- Share insights and best practices with team members to improve overall performance.

*Qualifications:*

- Local diploma or A Levels; bachelor's degree in business or related field is a plus.

- Strong interpersonal and communication skills.

- Knowledge of banking products and services.

- Ability to work in a target-driven environment.

- Attention to detail and strong organizational skills.

*Benefits:*

- Competitive salary and performance-based incentives.

- Health, and retirement benefits.

- Ongoing training and professional development opportunities.

- Opportunities for career advancement within the organization.

*Responsibilities:*

1. *Customer Engagement:*

- Build and maintain strong relationships with customers.

- Provide excellent customer service and address inquiries regarding financial products and services.

- Actively engage in cross-selling and upselling financial products to meet sales targets.

2. *Product Knowledge:*

- Stay updated on the bank's products and services.

- Effectively communicate product features and benefits to customers.

- Assist customers in selecting the right banking products to meet their financial needs.

3. *Sales Targets:*

- Achieve and exceed monthly sales targets.

- Identify opportunities for revenue generation and actively pursue them.

- Collaborate with team members to enhance overall sales performance.

4. *Documentation and Processing:*

- Assist customers in completing necessary documentation for various financial transactions.

- Ensure accuracy and compliance with financial regulations in all customer interactions.

- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

5. *Compliance:*

- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.

- Ensure that all customer interactions and transactions comply with internal policies and external regulations.

6. *Problem Resolution:*

- Address and resolve customer issues and complaints in a timely and effective manner.

- Collaborate with other departments to resolve complex customer inquiries.

7. *Team Collaboration:*

- Work closely with team members to achieve overall goals.

- Participate in team meetings and contribute to a positive team environment.

8. *Market Research:*

- Stay informed about industry trends, market conditions, and competitor offerings.

- Provide feedback to management regarding customer preferences and market demands.

9. *Training and Development:*

- Participate in ongoing training programs to enhance product knowledge and sales skills.

- Share insights and best practices with team members to improve overall performance.

*Qualifications:*

- Local diploma or A Levels; bachelor's degree in business or related field is a plus.

- Strong interpersonal and communication skills.

- Knowledge of banking products and services.

- Ability to work in a target-driven environment.

- Attention to detail and strong organizational skills.

*Benefits:*

- Competitive salary and performance-based incentives.

- Health, and retirement benefits.

- Ongoing training and professional development opportunities.

- Opportunities for career advancement within the organization.

The Retail Fashion Advisor is the customer service specialist of the store. You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You also engage in innovation and productivity initiatives for the store in order to drive seamless customer experience across channels and handle order fulfilment processes for customers in store. You will be operating in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you are the ambassador of the organisation, a highly motivated and service-oriented individual and communicates well and thrives in a team environment.

Job Title:

Fund Management Associate:

- Represent a Top global bank

- Portfolio Construction and Portfolio Management

- Update investors on market movements

- Business Development to onboard new investors

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Leading a Team of associates after 1 year

Training provided

- Monthly investment training by TOP fund houses (JP Morgan, Goldman Sachs, Franklin Templeton etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- All training fees paid by company

- Communications training

- Human relations training

- Management training

Requirements:

- Go Getter

- Able to communicate well with clients

- Teamplayer

- Polytechnic diploma / Full 'A' Level Cert / Degree

- Grads are welcome

- No experience