RESPONSIBILITIES

Strategy

• Support the implementation of the vision, strategy, direction and leadership for the CPBB COB CDD team, consistent with the vision and strategy for CPBB COB and in support of the Group’s strategic direction and growth aspirations.

Business

• Provide CDD advisory in client level to business in relations to AML/CTF matters.
• Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
• Assist Line Manager to keep track of and provide advice to relevant stakeholders on the interpretation and application of policies related to CDD

Processes

• Review relevant policies/processes in relations to CDD compliance, aligning to relevant regulatory and group requirements.
• Support the implementation of policies and standards to ensure compliance with such policies and standards

People & Talent

• To work as a team member who can gel and work in collaboration with risk and control partners.
• Lead through example and build the appropriate culture and values.

Risk Management

• Apply Group and Country CDD policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Assess risks arising from products / segments / geographies / customers / transactions.
• Timely escalation of issues and ensure that necessary actions are taken quickly to remediate and/or activities are ceased.
• Undertake enhanced due diligence on new and existing medium/higher risk
• Review and/ or escalate new or emerging areas of risks for all clients including P risk rated clients and Group Sensitive Clients relevant clients such as adverse media/sanctions review
• Timely review of customer’s profile and related risk
• Make recommendations to relevant stakeholders on possible risk management responses to identified risks and/ or findings of concern from investigations- at client and portfolio level
• Escalation point for generic procedure related enquiries.
• Manage escalations on account opening/onboarding issues requiring additional assessment and controls.

Governance

• For Audit (Internal & external), manage checks, queries and any other information requested by auditors.
• Review and manage monthly assurance check and complete submission on time

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Retail Branch, RB Client onboarding team, Business Banking Team, Country CFCC and Group

Our Ideal Candidate

• 3+ years working experience in performing CDD reviews in a Bank environment
• Familiar with MAS regulations and requirements towards AML standards for Banks in Singapore.
• Has good awareness of Risk concerns and is able to identify and address such risk concerns independently.
• Meticulous and has an eye for details
• Fast learner and efficient
• Good Stake holder management

Role Specific Technical Competencies

• Proficient in handling CDD Reviews for SME Entity clients. Having CDD knowledge on Retail is an advantage.
• Conversant and have good understanding in handling of client reviews relating to Periodic, Trigger and New Client Onboarding
• Able to review and assess on High Risk clients who is involved with Risk Events like PEP, Adverse Media, Sanctions, etc
• Sound knowledge and understanding of complex entity structures and be able to fully unwrap such clients.
• Conversant on the type of documents required as part of a CDD Review or for purposes of Corroboration, etc
• Clear understanding on the constituents of SOW requirements and how such information is to be obtained and documented as part of client wealth journey
• Analytical mind and ability to articulate the risk concerns and mitigants to complete the review

Competencies

Action Oriented

Gives Clarity & Guidance

Manages Ambiguity

Drives Vision & Purpose

Nimble Learning

Decision Quality

Courage

Instills Trust

Strategic Mindset

Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Investment Management Associate:

- Represent a top Global Bank

- Portfolio Management (Unit Trusts and Funds)

- Update investors on market movements

- Onboarding of new investors through Business Development

- Attend monthly investment monthly fund house talks and market updates (fully funded by company)

- Relationship Management with existing clients and external stakeholders

Training provided:

- Training by more than 30 Global Asset Managers such as BlackRock, JP Morgan, Goldman Sachs, Franklin Templeton, Schroders

- In-house training by professional and external trainers

- Training allowance provided for successful candidates

- All training fees paid by company

- Communications training

- Human relations training

- Leadership Training

Why Join Us:

- Clear career progression

- Competitive salary

- Collaborative environment

- Monthly and Quarterly Incentives (Monetary and Non-Monetary)

Requirements:

- Able to work and communicate well in a highly collaborative environment

- Team Player

- Bachelor's Degree

- Go getter

- Candidates with a background in Wealth Management or Banking & Financial Services would have an added advantage

*Responsibilities:*

1. *Customer Engagement:*

- Build and maintain strong relationships with customers.

- Provide excellent customer service and address inquiries regarding financial products and services.

- Actively engage in cross-selling and upselling financial products to meet sales targets.

2. *Product Knowledge:*

- Stay updated on the bank's products and services.

- Effectively communicate product features and benefits to customers.

- Assist customers in selecting the right banking products to meet their financial needs.

3. *Sales Targets:*

- Achieve and exceed monthly sales targets.

- Identify opportunities for revenue generation and actively pursue them.

- Collaborate with team members to enhance overall sales performance.

4. *Documentation and Processing:*

- Assist customers in completing necessary documentation for various financial transactions.

- Ensure accuracy and compliance with financial regulations in all customer interactions.

- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

5. *Compliance:*

- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.

- Ensure that all customer interactions and transactions comply with internal policies and external regulations.

6. *Problem Resolution:*

- Address and resolve customer issues and complaints in a timely and effective manner.

- Collaborate with other departments to resolve complex customer inquiries.

7. *Team Collaboration:*

- Work closely with team members to achieve overall goals.

- Participate in team meetings and contribute to a positive team environment.

8. *Market Research:*

- Stay informed about industry trends, market conditions, and competitor offerings.

- Provide feedback to management regarding customer preferences and market demands.

9. *Training and Development:*

- Participate in ongoing training programs to enhance product knowledge and sales skills.

- Share insights and best practices with team members to improve overall performance.

*Qualifications:*

- Local diploma or A Levels; bachelor's degree in business or related field is a plus.

- Strong interpersonal and communication skills.

- Knowledge of banking products and services.

- Ability to work in a target-driven environment.

- Attention to detail and strong organizational skills.

*Benefits:*

- Competitive salary and performance-based incentives.

- Health, and retirement benefits.

- Ongoing training and professional development opportunities.

- Opportunities for career advancement within the organization.

Job Responsibilities:

• Responsible for day-to-day retail operations & sales achievement of given target
• Communicate to customers about on-going promotions & offers
• Promote first class service excellence & customer experience at all times
• Adhere to duty roster & assignments given by the Supervisors/Managers
• Be the company’s front line ambassador to uphold company’s branding and image

Job Requirements:

• GCE O Level and above
• At least 1 year retail operation experience is required.
• Strong customer service skills
• Service-oriented with strong interpersonal skills
• A good team player, mature and self-driven
• Able to stand for extended periods of time.
• Able to commit to rotating shifts duties

Attractive Workplace Benefits which includes:

• Medical & Dental Benefits
• Annual Leave
• Grooming & Meal Allowance (Up to $255)
• Midnight Shift Allowance (Up to $440)
• Variable Commission (Up to $400)
• Variable Brand Incentive (Up to $100)
• Joining Bonus ($600) for Local Full-time New Hires (Subject to T&C)

Job Responsibilities:

• Responsible for day-to-day retail operations & sales achievement of given target
• Communicate to customers about on-going promotions & offers
• Promote first class service excellence & customer experience at all times
• Adhere to duty roster & assignments given by the Supervisors/Managers
• Be the company’s front line ambassador to uphold company’s branding and image

Job Requirements:

• GCE O Level and above
• At least 1 year retail operation experience is required.
• Strong customer service skills
• Service-oriented with strong interpersonal skills
• A good team player, mature and self-driven
• Able to stand for extended periods of time.
• Able to commit to rotating shifts duties

Attractive Workplace Benefits which includes:

• Medical & Dental Benefits
• Annual Leave
• Grooming & Meal Allowance (Up to $255)
• Midnight Shift Allowance (Up to $440)
• Variable Commission (Up to $400)
• Variable Brand Incentive (Up to $100)
• Joining Bonus ($600) for Local Full-time New Hires (Subject to T&C)

We are looking for Retail Associates who are looking to kick start their retail career, those who share our desire to make a difference. As a Retail Associate, you have the opportunity to learn retail in an environment where you can fuse your personal passion for sport and style with your career.

RESPONSIBILITIES

Here’s a bit about the kind of team members we are looking for:

• Strong collaborator --You thrive on building relationships and working with your team to achieve a common goal: to be the best sports company in the world.
• Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador
• Use your retail experience to exceed customer expectations, ensuring both individual and team sales objectives are achieved
• Commitment to the team roster and positive attendance record.
• Keeping abreast of the latest sports news (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively.
• Ensure that visual merchandising standards are adhered to all times.
• To operate POS efficiently and maintain a high standard of accuracy.
• Able to assist in-store operational duties, such as ensuring the cleanliness of the store, performing stock replenishment, stock checks and managing the fitting room area
• Be always presentable in the selling area, adhering to grooming standards.

REQUIREMENTS

Professional background/ Experience:

• Functional: Experience in Retail / Sales / Warehousing
• Industry: Preferably in apparel/ fashion/ FW or FMCG Retail
• Exposure: Sports, Fashion
• Secondary / Certificate in Retail Management

IT:

• Outlook: Intermediate
• Word: Intermediate
• Excel: Intermediate
• Powerpoint: Intermediate

Investment Management Associate:

- Represent a top Global Bank

- Portfolio Management (Unit Trusts and Funds)

- Update investors on market movements

- Onboarding of new investors through Business Development

- Attend monthly investment monthly fund house talks and market updates (fully funded by company)

- Relationship Management with existing clients and external stakeholders

Training provided:

- Training by more than 30 Global Asset Managers such as BlackRock, JP Morgan, Goldman Sachs, Franklin Templeton, Schroders

- In-house training by professional and external trainers

- Training allowance provided for successful candidates

- All training fees paid by company

- Communications training

- Human relations training

- Leadership Training

Why Join Us:

- Clear career progression

- Competitive salary

- Collaborative environment

- Monthly and Quarterly Incentives (Monetary and Non-Monetary)

Requirements:

- Able to work and communicate well in a highly collaborative environment

- Team Player

- Bachelor's Degree

- Go getter

- Candidates with a background in Wealth Management or Banking & Financial Services would have an added advantage

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements:

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

Job Description

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training Provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

Job Description

• Industry/ Organization Type: Food Products Retailer
• Position Title: Sales Associate
• Working Location: Ubi (Walk distance from MRT)
• Working Hours: 6 Days per week (11am – 8pm)
• Salary Package: Basic Salary + Commission + OT + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Achieve sales targets set by management.
• Identify and address customer requirements, coordinating efforts to deliver exceptional service and maintain good relationships.
• Respond to customer inquiries and complaints, offering optimal solutions to resolve their issues.
• Design and organize the layout and product management of the retail space.
• Plan and execute internal roadshows and promotional activities for the company's products.
• Other ad hoc duties as assigned.

APPLY NOW!!!

• Possesses a strong interest in sales and customer service.
• Basic computer literacy is essential.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72188 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

*Responsibilities:*

1. *Customer Engagement:*

- Build and maintain strong relationships with customers.

- Provide excellent customer service and address inquiries regarding financial products and services.

- Actively engage in cross-selling and upselling financial products to meet sales targets.

2. *Product Knowledge:*

- Stay updated on the bank's products and services.

- Effectively communicate product features and benefits to customers.

- Assist customers in selecting the right banking products to meet their financial needs.

3. *Sales Targets:*

- Achieve and exceed monthly sales targets.

- Identify opportunities for revenue generation and actively pursue them.

- Collaborate with team members to enhance overall sales performance.

4. *Documentation and Processing:*

- Assist customers in completing necessary documentation for various financial transactions.

- Ensure accuracy and compliance with financial regulations in all customer interactions.

- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

5. *Compliance:*

- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.

- Ensure that all customer interactions and transactions comply with internal policies and external regulations.

6. *Problem Resolution:*

- Address and resolve customer issues and complaints in a timely and effective manner.

- Collaborate with other departments to resolve complex customer inquiries.

7. *Team Collaboration:*

- Work closely with team members to achieve overall goals.

- Participate in team meetings and contribute to a positive team environment.

8. *Market Research:*

- Stay informed about industry trends, market conditions, and competitor offerings.

- Provide feedback to management regarding customer preferences and market demands.

9. *Training and Development:*

- Participate in ongoing training programs to enhance product knowledge and sales skills.

- Share insights and best practices with team members to improve overall performance.

*Qualifications:*

- Local diploma or A Levels; bachelor's degree in business or related field is a plus.

- Strong interpersonal and communication skills.

- Knowledge of banking products and services.

- Ability to work in a target-driven environment.

- Attention to detail and strong organizational skills.

*Benefits:*

- Competitive salary and performance-based incentives.

- Health, and retirement benefits.

- Ongoing training and professional development opportunities.

- Opportunities for career advancement within the organization.

Working Location: Peal Hill/ Woodlands / Bukit Batok / Bukit Panjang / Tampines Care Home

Job Description

• Attend to basic nursing and general care needs of residents
• Conduct daily exercises and activities for residents
• Accompany residents for medical appointments
• Ensure the safety, comfort and well-being of the residents
• Work with nurses to maintain a safe and clean environment
• Any other duties as assigned by the Senior / Nurse Managers and Staff Nurses
• For Senior Healthcare Assistant, you are expected to take part in nursing quality committee, and serve as a role model

Job Requirements

• Demonstrate good communication and people engagement skills
• Candidates proficient in local languages and dialects would be preferred.
• Good organisational ability
• Good team player who is also able to work well independently
• Able to carry out given instructions competently
• Customer service orientation
• Self-motivated
• Hardworking

Job ID: 19397

• Location: Central
• Working hours: 9am - 6pm
• Salary: up to $4,200 (Depending on experiences)

Job Description

• Responsible for all aspects of HR including recruitment, employee benefits, performance management, training, and payroll.
• Ability to build and effectively manage interpersonal relationships at all levels.
• Develop and monitor overall HR strategies, systems, policies, and procedures across the organization.
• Ensure compliance with statutory reporting and filing requirements such as CPF, IRAS, MOM, NS and other government related claims and management of work pass applications/issuance/renewal/cancellation, etc.
• Manage other HR projects and programs as required, including employee events such as annual team building, staff dinner, etc.
• Develop, review, and manage performance appraisals.
• Ensure compliance with all local labor laws and best practices and be familiar with processes related to authorities to ensure the company always does the right thing at the right time.
• Oversee the overall operations of the office, manage company licenses and qualifications.
• Responsible for the procurement and management of all office supplies, pantry supplies, assets, inventory and maintenance and repair of office equipment.
• Support key executives with travel management such as air tickets, car rentals, housing rentals, etc.
• Process simple accounts - ensure payments, amounts and records are correct. Record and file petty cash transactions. Invoice processing and filing.
• Revise HR related documents (e.g. company policies, employment handbook, Letter of Appointment)
• Manage contract, price negotiations and service performance with office vendors and service providers.
• Monitor due dates for renewal, termination of contracts and other follow-up actions.
• Facilities, leasing and landlord management, including feedback on general property management and coordination between all parties.
• Oversee other logistical matters such as transportation, telecommunications, mail/courier services, conference accommodations, off-site storage, and asset management.

Job Requirement

• At least 3 years of experience in HR and admin.
• Experience in retail industry preferred.
• Comprehensive HR knowledge, especially practical experience in employee relations, recruitment, performance management and employee development.
• Experience working in Japanese companies preferred.

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for "19397, HR cum Admin Executive".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

We are seeking a detail-oriented and proactive Marketing and Operations Associate to support our marketing, sales, administrative and operational activities.

Job Description:

As the Marketing and Operations Associate, you will support various aspects of our marketing campaigns, sales efforts, social media, administrative tasks and daily operations. This role is ideal for somone looking to gain hands-on experience in a dynamic work environment.

Key Responsibilities:

Marketing & Sales:

• Assist in the implementation of marketing strategies to promote our products/services.
• Support the creation of marketing materials, including social media posts, email campaigns, and promotional content.
• Help organize and manage marketing events and campaigns.

Administration:

• Assist with administrative tasks such as scheduling meetings, managing correspondence, and maintaining records.
• Help maintain organizational policies and procedures.

Qualifications:

• A related field or equivalent experience
• Strong organizational and multitasking skills
• Proficiency in Microsoft Office Suite and familiarity with marketing and sales software/tools
• Ability to work independently and as part of a team

Job Description

• Industry/ Organization Type: Food Products Retailer
• Position Title: Sales Associate
• Working Location: Ubi (Walk distance from MRT)
• Working Hours: 6 Days per week (11am – 8pm)
• Salary Package: Basic Salary + Commission + OT + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Achieve sales targets set by management.
• Identify and address customer requirements, coordinating efforts to deliver exceptional service and maintain good relationships.
• Respond to customer inquiries and complaints, offering optimal solutions to resolve their issues.
• Design and organize the layout and product management of the retail space.
• Plan and execute internal roadshows and promotional activities for the company's products.
• Other ad hoc duties as assigned.

APPLY NOW!!!

• Possesses a strong interest in sales and customer service.
• Basic computer literacy is essential.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72188 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Title:

Fund Management Associate:

- Represent a Top global bank

- Portfolio Construction and Portfolio Management

- Update investors on market movements

- Business Development to onboard new investors

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Leading a Team of associates after 1 year

Training provided

- Monthly investment training by TOP fund houses (JP Morgan, Goldman Sachs, Franklin Templeton etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- All training fees paid by company

- Communications training

- Human relations training

- Management training

Requirements:

- Go Getter

- Able to communicate well with clients

- Teamplayer

- Polytechnic diploma / Full 'A' Level Cert / Degree

- Grads are welcome

- No experience

*Responsibilities:*

1. *Portfolio Analysis:*

- Conduct in-depth analysis of investment portfolios and risk factors.

- Utilize financial techniques to evaluate potential investment opportunities.

2. *Market Research:*

- Stay abreast of financial market trends, economic indicators, and industry developments.

- Analyze market data to provide insights into investment strategies and potential risks.

3. *Client Interaction:*

- Collaborate with clients to understand their financial goals, risk tolerance, and investment preferences.

- Provide regular updates on portfolio performance and recommend adjustments based on client objectives.

4. *Asset Allocation:*

- Assist in developing and implementing asset allocation strategies tailored to clients' investment objectives.

- Monitor and rebalance portfolios to ensure alignment with strategic asset allocation targets.

5. *Due Diligence:*

- Conduct due diligence on potential investment opportunities, assessing financial statements, management teams, and market conditions.

6. *Regulatory Compliance:*

- Ensure compliance with relevant financial regulations and internal policies.

- Stay informed about changes in regulatory requirements and industry best practices.

7. *Performance Reporting:*

- Generate and present performance reports to clients, highlighting investment returns, risks, and market conditions.

- Make recommendations for optimizing portfolio performance.

8. *Relationship Management:*

- Cultivate and maintain strong relationships with clients, addressing inquiries and providing exceptional service.

9. *Technology Utilization:

- Stay current on advancements in financial technology to enhance operational efficiency.

10. *Continual Learning:*

- Engage in ongoing professional development to stay current on industry trends, investment strategies, and financial products.

- Pursue relevant certifications to enhance knowledge and credibility in the field.

*Qualifications:*

- Bachelor's degree, Local Diploma, A Levels

- Strong analytical and quantitative skills.

- Excellent communication and interpersonal skills.

Responsibilities:

1. Portfolio Analysis:

- Conduct in-depth analysis of investment portfolios, assessing performance metrics and risk factors.

- Utilize financial techniques to evaluate potential investment opportunities.

2. Market Research:

- Stay abreast of financial market trends, economic indicators, and industry developments.

- Analyze market data to provide insights into investment strategies and potential risks.

3. Client Interaction:

- Collaborate with clients to understand their financial goals, risk tolerance, and investment preferences.

- Provide regular updates on portfolio performance and recommend adjustments based on client objectives.

4. Asset Allocation:

- Assist in developing and implementing asset allocation strategies tailored to clients' investment objectives.

- Monitor and rebalance portfolios to ensure alignment with strategic asset allocation targets.

5. Due Diligence:

- Conduct due diligence on potential investment opportunities, assessing financial statements, management teams, and market conditions.

- Prepare comprehensive reports outlining investment recommendations and associated risks.

6. Regulatory Compliance:

- Ensure compliance with relevant financial regulations and internal policies.

- Stay informed about changes in regulatory requirements and industry best practices.

7. Performance Reporting:

- Generate and present performance reports to clients, highlighting investment returns, risks, and market conditions.

- Analyze performance metrics and make recommendations for optimizing portfolio performance.

8. Relationship Management:

- Cultivate and maintain strong relationships with clients, addressing inquiries and providing exceptional service.

- Collaborate with internal teams, including financial advisors and risk management, to enhance client satisfaction.

9. Technology Utilization:

- Leverage financial software and tools for data analysis, risk assessment, and portfolio management.

- Stay current on advancements in financial technology to enhance operational efficiency.

10. Continual Learning:

- Engage in ongoing professional development to stay current on industry trends, investment strategies, and financial products.

- Pursue relevant certifications to enhance knowledge and credibility in the field.

Qualifications:

- Bachelor's degree, Local Diploma, A Levels

- Strong analytical and quantitative skills.

- Excellent communication and interpersonal skills.

Responsibilities:

1. Customer Engagement:

- Build and maintain strong relationships with customers.

- Provide excellent customer service and address inquiries regarding financial products and services.

- Actively engage in cross-selling and upselling financial products to meet sales targets.

2. Product Knowledge:

- Stay updated on the bank's products and services.

- Effectively communicate product features and benefits to customers.

- Assist customers in selecting the right banking products to meet their financial needs.

3. Sales Targets:

- Achieve and exceed monthly sales targets.

- Identify opportunities for revenue generation and actively pursue them.

- Collaborate with team members to enhance overall sales performance.

4. Documentation and Processing:

- Assist customers in completing necessary documentation for various financial transactions.

- Ensure accuracy and compliance with financial regulations in all customer interactions.

- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

5. Compliance:

- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.

- Ensure that all customer interactions and transactions comply with internal policies and external regulations.

6. Problem Resolution:

- Address and resolve customer issues and complaints in a timely and effective manner.

- Collaborate with other departments to resolve complex customer inquiries.

7. Team Collaboration:

- Work closely with team members to achieve overall goals.

- Participate in team meetings and contribute to a positive team environment.

8. Market Research:

- Stay informed about industry trends, market conditions, and competitor offerings.

- Provide feedback to management regarding customer preferences and market demands.

9. Training and Development:

- Participate in ongoing training programs to enhance product knowledge and sales skills.

- Share insights and best practices with team members to improve overall performance.

Qualifications:

- Local diploma or A Levels; bachelor's degree in business or related field is a plus.

- Strong interpersonal and communication skills.

- Knowledge of banking products and services.

- Ability to work in a target-driven environment.

- Attention to detail and strong organizational skills.

Benefits:

- Competitive salary and performance-based incentives.

- Health, and retirement benefits.

- Ongoing training and professional development opportunities.

- Opportunities for career advancement within the organization.

To provide support in food and hygiene of the Centre to meet daily operational needs.

为中心提供食物和卫生方面的支持，以满足日常运作需要。

Roles and Responsibilities:

· Prepare simple meals and assist the Educators in serving food to the infants/toddlers.

· Maintain cleanliness and hygiene of the Centre.

· Manage stock taking and inventory tracking of food/cleaning supplies.

· Ensure strict compliance to health, hygiene, and safety standards as per the Centre's Standard Operating Procedures (SOPs).

· Undertake any simple cleaning duties as requested by the Centre Principal.

角色和职责:

• 准备简单的膳食并协助教育工作者为婴儿/幼儿提供食物。

• 保持中心的清洁和卫生。

• 管理食品/清洁用品的盘点和库存跟踪。

• 确保严格遵守中心标准操作程序(SOP) 的健康、卫生和安全标准。

• 按照中心校长的要求承担任何简单的清洁工作。

Qualifications and Skills:

· Hardworking and Meticulous.

· A team player.

· Able to follow recipes and cook healthy meals.

· Ensure hygiene of the environment.

· Certificate in Food & Hygiene is an advantage.

· Required to attend culinary training workshop.

资格和技能:

• 勤奋、细致。

• 具有团队合作精神。

• 能够遵循食谱并烹饪健康的膳食。

• 确保环境卫生。

• 拥有食品与卫生证书是一个优势。

• 需要参加烹饪培训研讨会。

JOB SUMMARY

• We are seeking a detail-oriented and proactive FIDReC/ Early Resolution Specialist to join our team. In this role, you will be responsible for managing and resolving FIDReC/ Early Resolution complaints received from FIDReC in a timely and efficient manner. Your primary duties will include handling ongoing FIDReC/ Early Resolution cases and working closely with FIDReC case managers for resolution, mediation, and adjudication when necessary

RESPONSIBILITIES

Strategy

• Receive and assign cases from FIDReC on a daily basis, ensuring all complaints are tracked, updated in the tracker and prioritised appropriately.
• Contact clients promptly to address and resolve FIDReC complaints within the established early resolution timeframe, providing exceptional customer service throughout the process.
• Conduct prompt follow-ups on cases and maintain accurate logs for audit purposes, ensuring all interactions and resolutions are documented thoroughly and recorded in the Client Events Management System (CEMS).
• Maintain ongoing communication and collaborate with internal and FIDReC stakeholders to facilitate smooth resolution processes and address any arising issues effectively.
• Review merits of the case basing on investigation findings, table the findings, and conduct reviews with stakeholders to agree on a decision of each case.
• Ensure that all case handling and resolution processes are aligned with the bank's policies and procedures, particularly the Master Process Document (MPD).
• Work closely with FIDReC case managers to facilitate effective resolution of ongoing cases and participate in mediation and adjudication processes as needed.
• Identify opportunities to improve processes to elevate customer experience or close gaps

Business

• To support WRB as the primary liaison between the bank and FIDReC to ensure timely, accurate, and professional handling of all complaint cases.

​​​​​​​People & Talent

• Ensure daily productivity towards meeting CE KPIs and ensure consistency in achievement of individual productivity and quality of work.
• Embed valued behaviours and stronger performance culture via continuous engagement and sharing of success stories and recognition.
• Embed innovation, creative thinking, digitisation mindset to implement delighters along a client journey to improve client experience.
• Individual responsibility to upskill and sharpen compatible skills to manage all FIDReC complaints

Risk Management

• Personal accountability for quality and completeness of record keeping on FIDReC/ Early Resolution complaints
• Drive a strong service culture supporting the strategic direction on improving client experience, Treating Clients Fairly (TCF) and reducing complaints with zero tolerance on substantiated Staff Related complaints.
• Drive/ support a strong control environment through creating high awareness of Fair Dealing outcomes and ensuring adequate and proper reporting and governance on complaint management.

Governance

• Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation
• Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture
• Engage with all audit report findings and ensure feedback is acted upon

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

Key Stakeholders

• Internal/External Stakeholders: Frontline, Products and Operations

Other Responsibilities

• Embed Here for good and Group’s brand and values in Client Experience
• Able to take on other projects such as improving client journey, processes and perform analysis of clients’ insights where applicable.

Our Ideal candidate

• 4 plus years of experience in banking processes..
• Experience Macros and powerpoint is preferred .
• Experience in Compliance is a plus
• Experience in a client experience/ complaint resolution: case management preferred
• Familiarity in banking processes and regulatory requirements is a plus .

Role Specific Technical Competencies

• Good writing and communication skill.
• Powerpoint
• Excel (knowledge of Macros/Pivot) is an advantage.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Role: Part-time HR

Responsibilities:

- assist us with recruitment of new candidates and track/update their status

- create, post and maintain job ads

- Liaise with clients, stakeholders, and internal teams, maintaining a high level of professionalism

- Assist with personal tasks as required

Requirements:

- min A levels or polytechnic diploma

- Exceptional organisational and multitasking skills

- Strong communication and interpersonal skills

- Ability to maintain confidentiality and handle sensitive information

Benefits:

- Hybrid work arrangement

- Opportunities for professional development and personal growth

- Work in a collaborative and supportive environment

If you are a motivated individual who thrives in a fast-paced environment, we want to hear from you! Students are welcome to apply. Unfortunately, only shortlisted candidates will be notified.

Pay: $10-$20/h

Our client is an European MNC, leading player in telecommunications industry. They are looking for a Human Resource Manager to assist their HR team for the next phase of their business. They are located in Central - easily accessible.

Duties of Human Resource Manager:

• Plan and manage manpower requirements across short-, medium-, and long-term horizons, ensuring alignment with organizational needs.
• Monitor and report on resource activities, addressing deviations from plans and taking corrective action.
• Maintain a comprehensive database of updated job descriptions and oversee the creation of new roles in collaboration with hiring managers.
• Stay updated on HR manpower planning techniques, recommending improvements for greater efficiency.
• Manage end-to-end recruitment, including sourcing, interviewing, background checks, and onboarding.
• Develop and oversee performance management frameworks to drive employee engagement and growth.
• Implement process improvements across the employee lifecycle and drive leadership development programs.

Requirements:

• Min Degree in relevant discipline.
• Proven track record in company's HR improvement process.
• Min 10 years of HR experience, with 6 years in HR Management level.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements:

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

Responsbilities

• Strategic HR Leadership: Develop and implement HR strategies aligned with business goals, overseeing recruitment, employee relations, performance management, and compliance across the region.
• HR Team Management: Lead and inspire the HR team to deliver on organizational priorities.
• Talent Acquisition: Design recruitment strategies to attract top talent and implement retention initiatives to reduce turnover.
• Employee Development: Drive leadership development, succession planning, and training programs to enhance employee skills and career growth.
• Employee Engagement: Foster a positive, inclusive work environment, championing diversity, equity, and inclusion initiatives.
• HR Operations: Manage payroll, benefits, and HR systems to ensure operational efficiency and compliance.
• Change Management: Lead change initiatives, ensuring smooth transitions and maintaining employee engagement during organizational changes.
• Compliance and Risk Management: Ensure compliance with local labor laws and proactively manage HR-related risks.
• HR Analytics: Utilize data to inform decisions, track progress, and provide insights to leadership through reports and dashboards.
• Business Partnership: Build strong relationships with leadership to align HR initiatives with organizational objectives and support business growth.

Requirements
• Bachelor in Human Resource Management or equivalent
• 7 - 10 years of human resource working experience in commodities industry
• Prior working experience in leading a team

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to [email protected]

EA License No.: 13C6305

Registration No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.