Job Duties

• Ensuring a high level of quality in the services and deliverables provided by the company
• Involved in the quality assurance and service level agreement of maintenance projects
• Actively assisting maintenance customers to monitor issues, changes, and handle queries they have
• Work with the technical team to ensure that all fixes for maintenance projects are delivered on time
• Manage and ensure timely delivery of projects
• Liaising with clients to discuss and identify their project requirements
• Evaluate and resolve any discrepancies and problems that arises during project delivery
• Actively engaging customers to find out their level of satisfaction with the services provided
• Initiate processes to improve the service level provided by the company
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives
• Ensure project output consistently meets requirements and standards
• Outstanding candidates will be groomed and trained for management role, to lead a team in the future

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science or equivalent.
• Preferably at least 1 year of experience in IT Software or related field.
• Certifications in Project Management are advantageous.
• Working knowledge in MS Office, Project Management and Visio.
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

TAG STUDIO PTE LTD

Location: Pasir Panjang

• Vibrant and positive work culture

• Mentorship and on-the-job training to kick start your career

• Strong team spirit and collaborative environment

Job Description:

We are looking for driven, motivated individuals to join our dynamic team as Interior Designer (Sales). This is a fully commission-based position that gives you the freedom to control your earnings. With flexible working hours and a supportive learning environment, you’ll have the chance to grow both professionally and personally.

You’ll experience the satisfaction of seeing your hard work come to life, from the initial concept to the completion of renovation projects, all while creating dream homes for clients and boosting your income.

Responsibilities:

• Meet with clients to understand their design and renovation needs

• Develop design concepts, themes, space planning, and create detailed quotations and work plans to present to clients

• Prepare and manage project schedules, ensuring timely completion

• Coordinate and manage project tasks, liaising with contractors and vendors

• Serve as the main point of contact, ensuring smooth communication between customers and project teams

We Are Looking For:

• A strong drive to succeed and a passion for sales and interior design

• Excellent communication and interpersonal skills

• A collaborative and team-oriented mindset

• No prior experience required—enthusiasm and a willingness to learn are key!

Why Join Us?

• Career Growth: Comprehensive training and mentorship to help you succeed

• Earning Potential: Control your income through a commission-based structure

• Work-Life Flexibility: A flexible schedule that aligns with your lifestyle goals

Qualifications:

• Higher Secondary/Pre-U/‘A’ Level, Diploma, Bachelor’s Degree, or equivalent

• Open to entry-level candidates

Note: Only shortlisted applicants will be contacted.

RESPONSIBILITIES

Together with a Psychologist / Senior Psychologist / HOD

Assessment

• Conduct comprehensive informal assessments (through observations & interactions) of each student with special needs, along with the trans D team, to understand their unique challenges, strengths and developmental needs to develop individualized plans for each child based on their specific needs.

Together with the Trans D team

Intervention

• Provide comprehensive learning support for students in the classroom through classroom management strategies / learning support strategies.
• Provide behaviour management support for students by analysing behaviours using appropriate tools (FBA, escalation cycle, iceberg analysis, etc.) to address maladaptive behavioursand maintain appropriate documentation.
• Monitor intervention goals, plans and outcome for individual students or whole class.
• Guide staff to understand their child holistically, implement social, emotional, learning and intervention, customised to student’s needs.
• Guide & support parents to understand their child holistically, implement social, emotional, learning and intervention, customised to student’s needs.
• Monitor intervention goals, plans and outcome for individual students or whole class.
• Provide consultations to parents/caregivers on needs basis.
• Collaborate with external stakeholders such as hospitals, Ministries and or private clinics for student related matters.

Training & Support

• Provide support when Psychologists are conducting workshops for parents/caregivers across programmes on a wide array of topics such as self-care, improving overall wellbeing, behaviour management, play & leisure activities etc.
• Provide support when Psychologists are conducting training for staff across all programmes as required by the programmes.
• Attend trainings relevant to the programme needs and one’s core skills in discussion with the HOD (subject to availability of funds).

Research

• Participate in research and programme evaluation projects.

Administration

• Keep and maintain relevant documents / records of all assessment reports / protocols, case notes of intervention sessions & documents related to department / programmes / organisation.
• Maintain inventory of department and make recommendations for purchases of new materials and equipment.
• Participate actively in sub-committee meetings/Projects (some of which include Case & Review sub-committee & Professional Sub-committee etc) or any ad-hoc project.
• Assist HOD in the administration of the department.

Other Assignments

• Undertake any other responsibilities and duties as deemed necessary and beneficial for the Association to attain its Mission and Vision.

REQUIREMENTS

• A Bachelor’s degree in Psychology with Honours from a SPS recognised University.
• Willing to pursue a Master’s degree in relevant fields of Psychology (Clinical, Educational, Applied), within 2-3 years of working in CPAS as Associate Psychologist.
• Relevant experience with children and adolescents preferred.
• Expereince in learning, emotion and social development skills, child development and classroom management skills.
• Good interpersonal and communication skills and the ability to work independently in a transdisciplinary team.
• Eligible for full membership with Singapore Psychological Society or registration with the Singapore Register of Psychologists/ HCPC/ APHRA.

Responsibilities:

• Driving the improvement of finance-related systems to ensure they meet the evolving needs of the organization.
• Enhancing inter-departmental processes and systems to streamline workflows and foster greater efficiency.
• Oversee the cash flow to maintain the financial health and liquidity of the organization.
• Bridging communication effectively between the Finance team and the HQ Finance team located in South Korea, ensuring seamless exchange of information and ideas.
• Executing various ad hoc tasks and projects as they are assigned, demonstrating flexibility and responsiveness to the dynamic needs of the business.

Requirements:

• Graduate in Finance industry.
• No experience required

JK Tan (R1875280) Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.Only shortlisted candidates will be notified

Duration: 1 year

Location: Caldecott

Salary: $2,390 - $2,980

Working hrs: Monday - Thursday 9.00am - 6.30pm, 9.00am Friday 6.00pm (hybrid)

• Support with administrative duties in Child Welfare
• Support with Child Welfare related data reporting
• To work with vendor and support in the digitalization of Child Welfare Case files.
• To attend to Adoption related Enquiries.

Requirements:

• Singaporean
• Diploma in Psychology, Social Work, Administration)
• Competent in Microsoft excel
• Meticulous and good communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolkelly.com.sg/policies. If you wish to withdraw your consent, please drop us an [email protected]) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)

Swing Architects is looking for a versatile entry level / fresh grad candidate who is keen to actively learn and work in this industry under direct tutelage with the Architect. If you have a good working attitude, is independent, proactive and coachable, please write in.

Candidate shall possess:

· A good working attitude, is curious, proactive & coachable

· Possess good interpersonal skills and ability to work both independently and in a group environment

· Be meticulous, clear headed and with good time management skills

· Good command of English (both written and verbal)

· Relevant Architectural Degree or Diploma

· Singaporean/ PR only

Roles & Responsibilities

· Involvement in local projects

· Involvement in concept design to documentation of detailed drawing

· Support project development and deliverables

· Modelling on BIM software, ie. Archicad

· Work with clients, allied consultants (ie. C&S, M&E, Surveyor, PM etc) and other stakeholders

· Assist to ensure that design & plans meet the necessary building codes and regulations

· Attend to and resolve technical and construction issues, while enforcing the design intent

· Assist in project execution and contract administration throughout the project cycle

Skillset:

* Knowledge in Singapore codes, regulations, and submissions procedures is a plus. Otherwise, on the job training to bring one up to speed will be provided

* Proficient in: Archicad, Autocad, Twinmotion, MS office (PowerPoint, Word, Excel), Photoshop is a plus. Otherwise, on the job training to bring one up to speed will be provided

Others:

Position: Full-time, Permanent, 3 months probation

Working Hours: 9-6pm

Location: Orchard

Responsibilities:

• Source suitable candidates in line with business needs
• Prepare HR report
• Assist with administrative duties on HR activities
• Identifies training needs for business units
• Participates and support the roll out of HR initiatives/ projects

Requirements:

• Bachelor’s Degree in business/ Human Resources
• Internship with MNC HR experience or 1-2 years of relevant experience preferred

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Alvin Lee Peck Keong
CEI No.: R1104781
Recruit Express Pte Ltd, EA License No.: 99C4599

As an Accounting Associate, you may be assigned to support our clients in one or more of the following areas:

- Accounting and Book keeping

- Corporate Secretarial

- Human Resources and Payroll

- Tax (including Corporate Tax and GST).

You are expected to be a candidate with a minimum diploma level accounting qualification. An accounting degree/ACCA/ISCA qualification is an advantage.

Knowledge and experience in drafting financial statements (SFRS or similar standard) will be an advantage.

We would be keen on candidates who can commit to working at our office from Mondays to Fridays (full time), and are willing to travel to our clients’ premises from time to time.

We are looking for a candidate who is eager to learn, takes initiative, and is a good communicator. Experience in accounting and book keeping in your previous roles is desirable.

You must be comfortable using at least one of the following accounting software packages for

SMEs (Quickbooks, or Xero), or be willing to learn these software packages.

The following skills will put the candidate at an advantage:

• familiarity with common IT applications in an office environment (e.g. Microsoft Office applications like Outlook, Excel, and Word);

• familiarity with cloud based IT systems;

• specialised accounting knowledge and skills e.g. drafting financial statements, knowledge of XBRL drafting and filing, tax etc.

Employment Type: 6 months contract (renewable subject to work performance)

Location: Changi

Salary: up to S$3,500

Key Responsibilities:

• Drive customer engagement through campaigns and programs, including Rewards Catalogue, promotions, and exclusive events.
• Plan and execute events to increase footfall and sales, managing the entire process from planning to post-event analysis.
• Collaborate with internal teams and external partners to develop new offerings for the Rewards Catalogue.
• Support sales, marketing, and onboarding efforts for eVouchers and monetization strategies.
• Manage the EDM marketing calendar and performance marketing efforts in collaboration with agencies.
• Coordinate CRM EDM needs with business units and implement data-driven marketing initiatives to drive member footfall and spending.
• Handle digital engagement with members across EDM, SMS, website, in-app, social media, and other digital platforms.
• Set up and manage campaigns using CRM systems and campaign tools. Experience with platforms like Session M, Braze, and Adobe Experience Manager is a plus.
• Assist in marketing operations, business development, and growing loyalty programs, including campaign management, tenant marketing, onboarding, billing, and customer service.

Key Performance Indicators:

• Customer visits and engagement
• Spend per member
• Active member penetration
• Rewards Catalogue redemption rate
• Revenue generation

Requirements:

• Bachelor’s degree with 1-3 years of experience.
• Experience in CRM, EDM marketing, or digital marketing.
• Strong analytical skills and data-driven mindset.
• Self-motivated, innovative, and adaptable team player.
• Proficiency in MS Office, with experience in BI tools (e.g., Tableau, Power BI) and customer engagement platforms (e.g., Braze, Session M) preferred.

Description:

• Assist in AR transactions including billing & receipt
• Follow-up on outstanding bills
• Prepare journals, adjustment and audit schedules
• Process interco and related transactions
• Backup for clinic cash collection
• Any other task assigned

Requirements:

• Min. Diploma in Accounting / A Level planning to study Accountancy
• Entry Level - No Need Experience , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Salary range: S$ 3,600 – 4,300
• 5 working days
• Monday - Friday -8:30am - 5:30pm
• Tuas

Human Resource Management

• Manage end-to-end recruitment, onboarding, and employee orientation.
• Foster a positive work culture, address grievances, and handle disciplinary actions.
• Ensure accurate payroll, benefits administration, and compliance with labor laws.
• Prepare and submit statutory claims and tax declarations.

Office Management

• Oversee daily office operations, manage supplies, and facilities.
• Coordinate with departments to improve efficiency and organize meetings/events.
• Ensure workplace safety, implement health protocols, and address emergencies.

ERP System and IT Support

• Monitor ERP system performance, ensure data integrity, and maintain functionality.

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Working hours: Monday to Friday office hours
Rate: $12/hr

Responsibilities:

• Assist with day-to-day administative tasks
• Handling onboarding documents
• Handle phone calls, emails and correspondence as needed
• Other ad-hoc duties as assigned

Requirements

Min A/N/O level
Good interpersonal skills
Able to start work within short notice

For interested candidates, please send your most recent and updated resume to [email protected] or Tele me at @selinaOwO

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Telesales Representative to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities:

• Use sales scripts to introduce products or services to leads, adapting scripts as needed.
• Understand the target market and confidently answer questions about the company or its programs.
• Qualify leads and refer them to the sales team.
• Enter and update customer information in Salesforce, maintaining accurate records.
• Ensure accuracy in sales information to avoid misrepresentation.
• Achieve or exceed sales goals.

Job Requirements:

• Diploma or Higher Nitec in any field.
• Proven experience in telesales or a similar sales/customer service role.
• Proficiency in Salesforce and telephone systems.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

•Talent headhunting, screen resumes & sharing roles

•Handle Job Onboarding & Contract Signing

•Handle incoming calls to the department & admin work

•Coordinating interviews for hiring managers to identify staffing needs

•Conducting interviews to screen and assess candidates

•Supporting the team with other adhoc matters

• Salary range: S$ 3,600 – 4,300
• 5 working days
• Monday - Friday -8:30am - 5:30pm
• Tuas

Responsibilities:

Human Resource Management

• Manage end-to-end recruitment, onboarding, and employee orientation.
• Foster a positive work culture, address grievances, and handle disciplinary actions.
• Ensure accurate payroll, benefits administration, and compliance with labor laws.
• Prepare and submit statutory claims and tax declarations.

Office Management

• Oversee daily office operations, manage supplies, and facilities.
• Coordinate with departments to improve efficiency and organize meetings/events.
• Ensure workplace safety, implement health protocols, and address emergencies.

ERP System and IT Support

• Monitor ERP system performance, ensure data integrity, and maintain functionality.

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Salary range: S$ 3,600 – 4,300+ (Depends on exp)
• 5 working days
• Monday - Friday -8:30am - 5:30pm
• Tuas

Human Resource Management

• Manage end-to-end recruitment, onboarding, and employee orientation.
• Foster a positive work culture, address grievances, and handle disciplinary actions.
• Ensure accurate payroll, benefits administration, and compliance with labor laws.
• Prepare and submit statutory claims and tax declarations.

Office Management

• Oversee daily office operations, manage supplies, and facilities.
• Coordinate with departments to improve efficiency and organize meetings/events.
• Ensure workplace safety, implement health protocols, and address emergencies.

ERP System and IT Support

• Monitor ERP system performance, ensure data integrity, and maintain functionality.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

HR & Admin Executive

• Working Days: Monday – Friday
• Working Hours: 08:00am - 05 :00pm
• Location: Taman Jurong
• Salary: $2,800 - $3,000 + $90 Transport Allowance

Responsibilities:

• Process monthly payroll and overtime payments.
• Handle employee work pass applications and cancellations
• Manage the onboarding and offboarding process
• Assist with recruitment activities such as posting job openings, screening resumes, and scheduling interviews.
• Ensure timely tax clearance for employees.
• Manage insurance claims for employees, including medical and accident claims.
• Perform other HR-related tasks or projects as required.
• Issue uniforms to new employees during onboarding and manage uniform inventory.
• Perform general office administrative duties such as filing, organizing, and managing office supplies and stock.

Requirement:

• Minimum Diploma in Human Resource or a related field
• At least 1 year of relevant experience

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Salary: up to $55/hr

Duration: 3 months contract

Working Days & Hours: Mon-Fri Office Hours (flexible scheduling), min 4-5 days a wk

Location: Bukit Merah/Bedok/Tampines/Pasir Ris

Job Requirements: Min Degree in Occupational Therapy & VALID AHPC w min 2 yrs of relevant experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• MNC, 5 days, Tuas, Transport (2 ways)
• $2500 - $2800, performance bonus
• Hybrid mode, Good working environment

General Office Administration

• Managing incoming and outgoing mail
• Handle office facility maintenance, including liaising with vendors
• Monitor and replenish office and workshop supplies (groceries, stationery, corporate gifts, and drinks)

Vendor & Asset Management

• Coordinate with vendors for regular maintenance and ad-hoc repairs
• Ensure smooth operations of company equipment, including photocopy machines and office appliances.

Event Coordination

• Organise staff events such as outdoor lunches, year-end dinners, and other team-building activities.
• Coordinate catering and office gatherings as needed.

Administrative Support

• Oversee the part-time cleaner and ensure the cleanliness of the office and workshop
• Update staff leave records
• Manage monthly utility, phone and internet bills
• Assist with PSA pass applications/renewal and vehicle road tax reminders

Corporate Tasks

• Track and order corporate merchandise (e.g. polo tees, gifts)
• Coordinate the printing of corporate materials and name cards
• Facilitate the purchase of company gift vouchers and follow up with malls for procedures

Requirements:

• Minimum 1-2 years of experience in an administrative or office coordination role
• No experience can apply (willing to learn, positive attitude)
• Strong organisational and time management skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Good Communication skills and the ability to liaise with various stakeholders
• Able to work independently

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Job Description

• Assessing, diagnosing, screening, and preventing language, speech, and swallowing disorders.
• Communicating with the patient, and liaising with their family members, physicians, and teachers to design effective treatment plans.
• Using tried and tested therapies in combination with new, innovative techniques to provide the best care.
• Keeping up-to-date with advancements in the field by attending conferences, conducting research, and expanding professional and academic networks.
• Educating patients and their families on speech disorders and available therapies.
• Taking detailed notes on patient history and progress.
• Providing mentoring and workshops to speech therapy students.
• Evaluating patient progress and implementing changes to therapy programs as required.

Requirement

• Bachelor / Master's in Speech and Language Therapy
• Registered with Allied Health Professions Council (AHPC)

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Update and ensure accurate maintenance of employee database, profiles and other HR-related information.
• Ensure on the necessary for a smooth onboarding of documentations for new hires or exit processes.
• Provide administrative support for all employment matters.
• Following up on course registration, after-training evaluation, etc and maintain up-to-date training forms/ records.
• Assist in planning, coordinate and organise company events. Includes sourcing and coordinating with external and internal vendors.
• Assist in managing the maintenance and housekeeping of office premises and equipment.
• Support the team in various projects and initiatives as needed.
• Assist with general administration of various departments within the organization and other ad-hoc tasks as assigned.
• Handle correspondence, including emails and phone inquiries, in a professional manner.

Important Notes:

• Ability to work independently and collaboratively within a team.
• Proficient in Microsoft Excel, Microsoft Word and Microsoft Power Point.
• Positive attitude and willingness to learn.
• Demonstrate workplace integrity and uphold respect, honesty, responsibility and accountability.

Job Highlights

· Fresh Graduate welcome to apply !

· Friendly and cheerful working environment.

· Salary up to $2,500

· 5 days work per week @ 8.30am - 6.15pm

· Location @ Woodland

Job Description

· Provide support in full spectrum of HR function including recruitment and selection, on-boarding and off-boarding, training, performance management and employee relations.

· Recruitment and interview process.

· Process work pass applications and renewals.

· Prepare appointment letters, confirmation letters, and other related HR letters.

· Maintain & upkeep on employee P-File (hardcopy & softcopy).

· Assist annual performance appraisal process.

· Maintain leave and attendance records.

· Responsible for registration & renewal of Coretrade, Multi-Skill, CSOC and other training courses.

· Benefits and welfare administration.

· Liaise with payroll vendor on payroll matters.

· Assist in review of HR policies and procedures.

· Process claim reimbursement.

· Any other matters as required by Management including dormitory management and enterprise asset management.

Job Requirements

· At least 1 – 2 year(s) of working experience in the related field.

· Experience with Times Software will be advantageous.

· Strong knowledge of the labour law and other statutory requirements.

· Possess good interpersonal skills and can communicate effectively while ensuring confidentiality.