*IMMEDIATE* 3 Months Call Centre ( Jurong East , 5 Days Office Hours! ) $12/hr #HYT
JOB RESPONSBILITIES:
Manage inbound customer orders, queries, and complaints via hotline.
Document customer interactions.
Resolve issues according to procedures, escalating when necessary.
Provide feedback on improvement areas based on customer issues.
Stay updated on processes, products, and pricing.
Collaborate with operations teams...