Job Responsibilities:

· Maximising sales opportunities to achieve sales targets

· Maintain a professional attitude with sincerity and enthusiasm reflecting commitment to our customer,

providing initiative excellent customer service

· Understand and manage product knowledge and be responsible for store team members

· Assess customer profiles, buying trends and competitive information to drive business

· Process incoming and outgoing merchandisensibility for loss prevention compliance within store

· Work non-traditional hours on weekends and holidays

· Deliver extraordinary service to customers

· Effective & Efficient Team player

· Inventory management and maintenance according to company guidelines

· Always keep up-to-date with promotional events and sales

· Handle customer questions, complaints and issues

· Help retail sales staff achieve sales targets

· Maintain good housekeeping standards, abide all operational procedures and upkeep Company’s image

· Perform other duties as assigned

Requirements:

· Strong customer service mentality, proactive and willing to learn attitude

· Good team player with positive personality

· Able to perform retails operational hours which includes weekends and public holidays

· Assisting and supporting the Supervisor/Assistant Supervisor is required

· Minimum 1 or 2 years relevant working experience

· Able to work island wide in rotation, retail hours, weekends and public holidays

You can contact Kat @ 86884856 from 10am to 6pm

Imagine a fun-filled, appreciative environment where you enjoy helping your colleagues and customers out! As a walking Mr/Ms Sunshine, you enjoy being involved in a variety of key business functions and collaborating with different teams!

If thinking about these puts a smile on your face, you may be the next Customer Relations Associate we’re looking for!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Math & Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research and data-driven methodologies to achieve one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for Math & Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with remote teams in China, India, Malaysia and the Philippines. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are on the lookout for our next Customer Relations Associate who enjoys helping customers and is unafraid of learning new things.

If you like the prospects of working in a close-knit team, leveraging tech to work hyper-efficiently while tackling challenges head-on, we’d love to have you on our team!

[Your Growth]

As our Customer Relations Associate, you will have the opportunity to:

• Receive structured mentorship and training to gain the skills you need to excel in the role.
• Develop a strong understanding of our products and operations through inter-departmental functions and interactions.
• Join our vibrant, close-knit Customer Care team that is the pillar of The Pique Lab: Our Customer Care team members are known for delivering an exceptional customer service experience across different platforms to our customers.

[Your Role]

As the first point of contact for our customers, you’ll be responsible for the following tasks:

• Deliver a pleasant walk-in experience by attending to enquiries professionally: You’ll greet our customers warmly & see how we can best help our customers with their challenges. This will include guiding them to the correct centre or classroom and helping them understand which course best suits their learning needs!
• Develop strong product knowledge to make appropriate recommendations to our customers: You’ll learn to communicate the key takeaways of each course to our customers. Don’t worry: you’re not expected to hard-sell our programmes & hit any sales targets.
• Assist with critical operational activities: You’ll be the bridge between different teams to ensure daily operations run smoothly. This will include reaching out to parents/students for issues onsite and online, troubleshooting technical difficulties during online classes, and ensuring accurate, timely delivery of learning materials.
• Manage essential administrative tasks: You’ll be a strong support to our back-end operations such as receiving courier deliveries, supporting data entry & attendance-related matters, and ensuring that our pantries are always well-stocked!

[You, Our Ideal Customer Relations Associate]

[Education]

A Diploma or equivalent from a local Polytechnic. It's a plus if you hold a Diploma in Communications, Business Management or Hospitality Management.

[Skills & Experience]

• Strong Communication Skills: You should be able to communicate effectively in written and spoken English. (We don’t need you to speak in Queen’s English. As long as your grammar is accurate and you cen express yourself clearly, that's what matters.)
• Patience & Understanding: Engaging with customers with diverse expectations is part & parcel of this role. Every one of our customers has unique needs so we're looking to work with someone who is able to adapt & manage their requests effectively.
• [BONUS] Prior Customer Service Experience: It's a bonus if you have prior experience managing a front desk in an education, medical, fitness, retail or hospitality environment.

[Traits]

• Organised & Detail-Oriented: You’re able to handle multiple tasks with accuracy and attention to detail.
• Team Player Mentality: You’re always ready to lend a helping hand to our team members and customers.

[Your Welfare]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Market Competitive Remuneration:Junior Associates: S$2.8K to S$3K/month, Senior Associates: S$3K to S$3.5K/month
   Based on our assessment of your attitude & aptitude, along with any relevant skills & experience that you can bring to the table
3. Annual Performance Bonus (… up to 3 months bonus for outstanding performers!)
4. Career Progression Opportunities
5. Medical, Dental & Vision Benefits
6. Technology Benefits
7. Up to 16 Days of Paid Vacation Leaves
8. Paid Birthday Leave
9. Paid Marriage Leaves
10. Paid Compassionate Leaves
11. Time-Off From Work For Errands
12. Wellness Breaks
13. Fully-Stocked Pantry
14. Free Meals on selected school holidays & weekends
15. Company Socials (On top of team socials!)
16. Fruity Fridays Care Packages

[Work Information]

• Office Location: 1 Selegie Road, #07-01, GR.iD, Singapore 188306 (Nearest MRT: DT21: Bencoolen MRT & CC1/NE6/NS24: Dhoby Ghaut MRT)
• Attire: Business Casual
• Working Arrangement: Onsite
• Work Days: 5-day Work Week, 40-Hour Workweek
• Types of Work Schedules:
  Work Schedule A (4 weekdays and 1 weekend), from S$2.8K onwards
• 2 Weekdays: 12PM to 7PM
  2 Weekdays: 12PM to 9PM (includes 1-hour dinner break)
  1 Weekend: 8AM to 7PM (includes 1-hour lunch break)
  
  Work Schedule B (3 weekdays and 2 weekends), from S$3.0K onwards*
• 1 Weekday: 10AM to 7PM (includes 1-hour lunch break)
  2 Weekdays: 12PM to 9PM (includes 1-hour dinner break)
  2 Weekends: 8AM to 5PM & 10AM to 7PM (includes 1-hour lunch break)
  

*As our operational demands are higher during the weekends, we greatly appreciate your availability and commitment to working on both Saturdays and Sundays. We offer the opportunity for additional compensation of up to S$200 per month for individuals who can commit to Work Schedule B on a long-term basis.

We are looking for an HR Manager to oversee all aspects of human resources practices and processes.

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Requirements and skills

• Proven working experience as HR Manager or other HR Executive
• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices
• Masters in Human Resources or related field

Job Description & Requirements

Job Title: Project Coordinator

Job Responsibilities:

Minutes of meeting experience and Diploma is a must

1. Assist in the planning and coordination of project activities, including scheduling meetings, preparing agendas, PowerPoint presentation and documenting minutes.

2. Coordinate with internal and external stakeholders, to ensure timely delivery of project deliverables and resolve any issues or conflicts that may arise.

3. Monitor project progress and identify potential risks or deviations from the plan, escalating to Service Delivery Manager (SDM), Project Director (PD) any necessary requirement from customers.

4. Plan, track and monitor the tasks assigned to the managers, team leaders and members

5. Clear and open communication with customers on operations and project issues or clarifications.

6. Assist in creating of PowerPoint presentation and Excel documents.

7. Provide administrative support as needed, such as managing project-related correspondence and other ad-hoc duties.

Job Skills and Qualifications:

• Diploma or equivalent

• Proven 3 years’ experience in project coordination or project management support roles, preferably in a fast-paced environment.

• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously and meet tight deadlines.

• Excellent communication skills, both verbal and written in English

• Exceptional interpersonal skills with the ability to effectively collaborate with cross-functional teams and external stakeholders.

• Analytical mindset with the ability to identify issues, analyse data, and propose solutions.

• Advance skill sets in Excel and PowerPoint

• Adaptability and flexibility to navigate changing project requirements and priorities.

• Experience in Government IT projects is a plus.

Job Title: HR Assistant (ID6014)
Location: Aljunied
Working Hours: Mon-Fri 9am -6pm, Alternate Sat 9am-1pm
Salary: $2600 onward

JOB DESCRIPTION
• Manage employee lifecycle: onboarding, offboarding, and work pass processing (applications, renewals, cancellations).
• Prepare contracts, conduct orientations, and register training.
• Handle monthly payroll, CPF submission, and government paid leave claims.
• Process NS make-up pay claims and manage annual IRAS submission and tax clearance.
• Administer staff leaves and employee benefits.
• Oversee workers' insurance coverage and claims.
• Assist with recruitment: job postings, liaising with agencies, and interview scheduling.
• Manage government grants and claims.
• Handle vehicle-related tasks (road tax, insurance) and license renewals (e.g., Bizsafe Level 3, P&FM transport).
• Maintain proper documentation and perform ad-hoc administrative tasks.

Requirement
✅ 1-2 yrs HR work experience
✅ Min O level.

Benefits: AL start from 14 days, bonus, opportunities for further education

Responsibilities:

• Assist in defining requirements and designing applications to meet business process and application requirements under SAP HR.
• Provide production support.
• Create training material and perform helpdesk cover.
• Develop, configure and maintain SAP HR modules, including personnel administration, organizational management, time management, payroll and benefits.
• Collaborate with cross-functional teams to identify and document business requirements, design solutions and configure the system.
• Provide guidance to the technical team to ensure the successful implementation of SAP HR solutions.
• Analyze and troubleshoot system issues, identify root causes, and implement solutions in a timely manner.

Requirements:

• Bachelor's degree in Computer Science, Information Technology or a related field.
• At least 4 years of experience in SAP HR functional analysis.
• Working knowledge of SAP HCM On Premise Human Capital Management.
• Experience in personnel administration, organizational management, time management, payroll and benefits modules.
• Analytical and problem-solving skills.
• Ability to work independently and in a team environment.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Description:

• Handling of HR-related administration duties
• Assist in HR operations
• Conducting face to face/ online interviews with prospective applicants
• Coordination of interviews
• Provide support to the HR executives and other related departments
• Handle any admin duties assigned by supervisor

Job Requirements:

• Minimum Diploma / Degree in any related course of study
• Candidates with no exp are welcome to apply

All qualified applicants, please send in your resume to:

[email protected]

Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Sales and Customer Engagement

• Support store management in achieving or exceeding sales targets.
• Initiate customer interactions, creating a welcoming and positive shopping experience.
• Handle cash transactions accurately while ensuring a smooth and efficient checkout process.

Customer Service and Selling

• Collaborate with store management to deliver exceptional customer service and meet brand standards.
• Utilize effective selling techniques to build strong customer relationships and drive sales.
• Assess customer needs and provide tailored product recommendations and expertise.
• Use strong communication skills to enhance customer engagement and loyalty.

Product Presentation and Operations

• Maintain brand standards for visual presentation and merchandising, ensuring displays are organized and restocked as needed.
• Assist in back-of-house operations, including inventory management and store maintenance.
• Share in cleaning and upkeep duties to maintain a tidy and appealing store environment.
• Execute visual merchandising directives, promotions, and markdowns promptly and accurately.
• Provide support for other store functions and perform additional tasks as requested by management.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

We offer an EXPERIENCE where you learn skills that will stay with you throughout your life while being surrounded with new friends who celebrates your ACHIEVEMENTS.

Businesses that partner with us come in all shapes, sizes and market caps. Your knowledge of people skills combined with your communication skills shapes how new and existing business grow. Using your influencing and relationship-building skills, you become the expert in client services as a BRAND MARKETING ASSOCIATE.

Requirements:

• Keen in traveling and enjoys meeting new people
• Ability to set and maintain high standards of professionalism, work ethics and integrity

Responsibilities:

• Lead marketing campaign in events and roadshows setting
• Provides excellent customer service while handling clients’ project
• Help to create clients’ brand awareness and increase sales revenue

Benefits:

• Mentorship is key – we hand groomed every single talent here
• Great environment - positive & empowering team
• 100% performance-based remuneration structure – It’s you who gets to decide

Travelling opportunities to our regional counterparts – Get your passport ready

IF YOU ARE READY TO VENTURE TO AN ENVIRONMENT WHERE LEARNING MEETS OPPORTUNITIES, CLICK APPLY NOW TO JOIN US.

IT'S NEVER TOO LATE FOR A NEW BEGINNING OF YOUR LIFE

Love to Travel ? Looking for change of environment ? Just ORD? Just graduate?

Be part of the world’s leading Sales & Marketing Company and work with International clients across different countries! With a dynamic team that strives for high standard campaign execution, bringing great opportunities and unlimited growth.

Role:

• Face to face interaction with people
• Building customer relationship and maintaining positive brand awareness.

Benefits:

• Overseas Travelling Opportunities
• 1 to 1 Mentorship & Coaching
• Fun and Vibrant Environment
• Career Advancement

Requirements :

• Team Player
• Keen Learner
• Good Command of English
• No experience needed!

APPLY NOW!

Highlights:

• Japan MNC
• Permanent job opportunity
• 5 days work week, normal office working hour
• Great remuneration & benefits
• With experience in Manufacturing / Medical Enginering industry are advantageous.
• Location: One North

Responsibilities:

Procurement & Vendor Management:

• Source and manage suppliers for components, products, and services in line with company requirements and the timely delivery of goods.
• Establish and maintain strong relationships with key suppliers and vendors.

Supply Chain Operations:

• Coordinate with internal departments (R&D, production, and finance) to align supply chain operations with business objectives.
• Ensure smooth logistics and transportation, working with external partners to manage the distribution and delivery of products.

Compliance & Risk Management:

• Ensure compliance with regulatory requirements and standards, especially in medical and consumer product categories.
• Identify potential supply chain risks and work on mitigation strategies.

Process Improvement:

• Evaluate existing supply chain processes and recommend improvements to enhance efficiency and cost savings.
• Implement best practices in supply chain management, ensuring alignment with the company’s goals.

Data Management & Reporting:

• Track key supply chain metrics and prepare regular reports for management review.
• Maintain accurate records of inventory, orders, and supplier details in the Auto-count and BLM system.
• Handle QMS system, not limited to SCM department.

Collaboration & Communication:

• Work closely with cross-functional teams, including R&D, finance, and production, to ensure alignment between supply chain activities and overall business objectives.

Requirements:

• Diploma or equivalent in supply chain/logistic preferred with at least 3 years of working experience in procurement, sourcing, logistics and supplier management.
• Previous experiences of working in a purchasing team; preferably within a medical or manufacturing environment.
• Good knowledge of purchasing, price negotiation, commercial understanding, and cost breakdown.
• Experience of working closely with suppliers/freight forwarders.
• Able to add value, reduce costs and input to business improvements.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or kindly send your resume in MS WORD format to [email protected] with the following infomation provided.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

1. Comply with approved standard of nursing practice

2. Participate in activities to improve the quality of care

3. Attend to needs of the residents. Ensure the safety, comfort and well-being of the residents and reports residents’ need to the nurse

4. Check, monitor and record residents’ vital signs such as temperature, pulse, respirations and blood pressure

5. Ensure the comfort and good personal hygiene of the residents under her/his care, e.g. bed bath/shower bath, changing of clothes and bed sheets, keeping them clean and dry

6. Assist in the transfer and positioning of non-ambulant residents

7. Assist in the conduct of daily exercise for the residents

8. Assist in serving meals and drinks; and feeding residents

9. Maintain accurate documentation of care given

10. Assist the nurse in nursing care, e.g. caring for patients with urinary catheter

11. Accompany residents for their outing trips

12. Alert nurses to emergency situations

Additional Duties

13. Work with nurses to maintain a safe and clean environment in the nursing home

14. Carry out any other duties as assigned by nurses

Main Requirements

Education, Training and Experience

· GCE N Level

· WSQ Higher Certificate in Healthcare Support (Nursing Care)/ITC in Healthcare (Inpatient Nursing)

Singaporeans and permanent residents only

Position: Associate Producer & Social Media Manager

Company: CLW Media

Are you passionate about podcasts and eager to grow your expertise in the audio world? Do you excel at creating engaging social media strategies and crafting compelling content to support exciting projects? If so, this opportunity at CLW Media might be the perfect fit for you!

At CLW Media, we’re not just a podcast consultancy—we’re a creative partner for crafting bespoke audio content that reaches the right audience. We work with our clients across a range of services, including consultancy, strategy, content development, production, promotion, guest placement, and advertising. As we expand, we’re looking for a talented individual to join our team and support our founder in growing the business.

This part-time role is a unique opportunity for someone dynamic, creative, and motivated. You’ll gain hands-on experience in audio production, social media management and copywriting while working on exciting projects, including the relaunch of a client’s podcast and newsletter.

About the Project
We’re partnering with a number of clients to relaunch their podcasts, which spotlights Asia’s vibrant creative industries through the people and projects that bring them to life. Your role will be instrumental in shaping the podcast’s relaunch and supporting their growth.

Key Responsibilities

● Audio Production: Edit podcast episodes and assist with recording.

● Social Media Management: Develop and implement engaging social media strategies, including content creation and scheduling.

● Copywriting: Create compelling copy for social media, newsletters, and other marketing materials.

● Research: Help with client, competitor and guest research.

Tools and Platforms You’ll Use

● Audio Editing: Descript

● Design: Canva for visual content creation.

● Website Management: Substack, Squarespace (preferred experience)

What We’re Looking For

● Proficiency in audio editing with hands-on experience.

● A creative approach to social media, including content creation and account management.

● A strong interest in podcasts, audio, and marketing trends.

● Experience with website design (preferred).

● Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

● A quick learner who thrives in independent work environments.

● Enthusiastic, adaptable, and motivated to grow professionally.

Role Details

● Commitment: Part-time, 2.5 days per week.

● Duration: Initial contract of 3 months.

● Compensation: Provided.

● Collaboration: Work closely with the company’s Founder and a high-profile client.

This is an excellent opportunity to develop your skills, explore new challenges, and make a real impact in the podcasting and creative media industry.

To Apply
Please submit your CV, a brief cover letter highlighting your relevant experience, and any samples of your audio editing or social media work.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Location: Tampines

JOB SCOPE/ KEY RESPONSIBILITIES

The Social Work Associate works in the field of social work. He/She is qualified and trained to assist in providing interventions and programmes, performing community development work and uplifting the professional practice in social work. He/She assists in coordinating casework, group work and community development activities and programmes, supporting community events and performing administrative functions.

Perform stakeholder engagement and partnerships

• Participate in social work practice across disciplines
• Support in building rapport and professional relationships with clients and significant others

Conduct casework

• Provide Information and Referral services
• Support needs and intake assessments such as conducting Means Testing, financial assessments, conducting home visits, etc.
• Provide support to Social Workers on case and care planning and interventions
• Conduct and prepare social report to apply for financial aids and apply necessary financial schemes to help clients
• Prepare case notes and documents

Conduct group work

• Support preparation and planning of group work interventions
• Support implementation of group work interventions
• Support the evaluation of group work intervention processes and outcomes

Perform community development work

• Support conduct environmental scans and community needs assessments
• Support coordination and pooling of community resources and services
• Support development and implementation of community development initiatives
• Support the review of community development initiatives for improvements

Deliver Programmes

• Support the development and planning of programmes to address service gaps
• Support the implementation and evaluation of programmes

JOB HOLDER REQUIREMENT

• A recognised Diploma in Social Work (Social Sciences) or WSQ Diploma in Social Service
• Possesses good communication and interpersonal skills
• Good working knowledge of word processes and computer skills
• A good team player
• Those with prior experience will be an added advantage

Job Description

Responsibilities:

• Handle day-to-day operational tasks related to the Employee Life Cycle to ensure operational excellence.
• Manage work pass administration, including applications, renewals, and cancellations, ensuring smooth and timely processing.
• Address employee inquiries via ServiceNow, meeting KPIs, SLAs, and regulatory compliance requirements.
• Ensure compliance with statutory and regulatory reporting, including submissions to MOM and other government bodies.
• Support People-related transactions, Corporate Governance activities, and ad-hoc tasks/projects assigned by the Manager.

Requirements:

• Diploma with at least 2 years’ experience in HR Operations or HR Shared Services.
• Experience in multinational environments and Shared Service models is advantageous.
• Familiarity with HR processes in areas such as Operations or Payroll.
• Strong communication skills in English (written and verbal).
• Proficiency in HR systems like Oracle PeopleSoft, ServiceNow, or similar databases.
• Skilled in MS Word, Excel, and PowerPoint, with the ability to work independently or collaboratively.

In house recruitment, intesrested pls apply and submit full resume with related work experience. TQ

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

About the role:

Guest Services Associate (Bell Desk)

The Guest Services Associate is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start.
Welcoming guests to the property, providing an exceptional guest experience upon check-in, during the guest’s stay, and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.

What you will do:

• Welcome guests upon arrival and departure according to Four Seasons’ standards and procedures.
• Manages guests’ luggage to their room for arrivals and departures.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, major city attractions and events etc.
• Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;
• Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests.
• Reports to the Duty Manager for further follow-up when necessary.

What you bring:

• Open to entry-level candidates
• One (1) year of relevant experience within Four Seasons (or a top luxury group) is considered an asset
• Good organisational skills, ability to prioritize workload and handle pressure
• Pleasant disposition with strong interpersonal and communication skills
• Curiosity and interest in the luxury market; Guest-centricity and understanding the importance of guest preferences
• Kindly note that due to work visa restrictions, position is open to Singaporeans only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including overnight shifts, weekends, and public holidays.

You will be supporting the day-to-day full spectrum of HR operations and strategic matters which cover employee engagement, employee relations and retention, performance and development management, compensation and payroll management, HR Policies & Procedures, and coaching leaders and managers to deliver people management capabilities to support business growth strategies.

Supporting the HR Manager, you will need to identify and deliver HR strategies to support business goals and drive results with the responsibility for HR functions.

Become a key player in our thriving IT company by joining us as an HR Administrator! We’re seeking an organized and forward-thinking professional ready to manage and enhance our HR and administrative processes. In this dynamic role, you’ll be at the center of our operations, helping to shape our company culture, streamline procedures, and ensure our workplace runs seamlessly. If you enjoy taking on new challenges, are passionate about making a meaningful impact, and are eager to contribute to our company’s continued success, we want you on our team! This is your chance to step into a role where your skills truly matter.

HR Recruitment and Administrative Work

• Recruitment: Managing the end-to-end recruitment process, including job postings, sourcing candidates, conducting interviews, and onboarding new hires.
• Administrative Work: Maintaining employee records, processing HR documentation, payroll processes and ensuring compliance with HR policies and regulations.

Rostering

• Scheduling: Developing and managing staff schedules for "My Queen," ensuring adequate coverage and meeting operational requirements.
• Flexibility: Adjusting rosters based on employee availability, workload demands, and unforeseen changes.
• Tracking: Monitoring attendance and leave for HCAs
• Communication: Providing timely updates and instructions to staff regarding their shifts.

Operational Matters

• Process Management: Overseeing day-to-day operations
• Problem Solving: Addressing and resolving operational issues in a timely manner.
• Collaboration: Coordinating with other departments to ensure smooth functioning operations.
• Procurement: Sourcing and purchasing goods and services
• Inventory Management: Tracking inventory levels / Conducting audits and addressing shortages promptly

Funding and Administration

• Funding Management: Researching funding opportunities and preparing proposals.
• Claim and Documentation: filing for claims, preparing and maintaining reports or records required for funding purposes.

Training Matters

• Training Coordination: Identifying training needs, organizing training sessions, and ensuring employees receive the necessary skills development.
• Compliance: Ensuring all training meets organizational standards and regulations.
• Evaluation: Measuring the effectiveness of training programs and making improvements as needed.

General Administration Work

• Office Management: Handling day-to-day administrative tasks such as correspondence, filing, and record keeping.
• Communication: Acting as a liaison between teams and stakeholders to ensure clear and efficient communication.
• Support: Providing general support to other departments or staff as needed.

Job Scope:

• Perform the full spectrum of recruitment activities e.g. screening, shortlisting, interviewing, and recommendations for successful placement
• Arrange for onboarding and administer of employment contract
• Other duties as assigned

Requirements:

• Min A levels and above
• No experience required

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Our Client

International Bank

Highlights

1. Centrally located, near MRT Station and F&B
2. Excellent work environment and nurturing mentor
3. Good visibility with management for career progression

Key Responsibilities

• Develop and maintain strong relationships with clients and stakeholders.
• Participate in the assessment and approval process for project and structured financing.
• Collaborate with internal teams to structure and negotiate financial solutions.
• Monitor project performance and provide ongoing support to clients.
• conduct in-depth financial modeling and analysis.
• Prepare pitchbooks.
• Stay informed about industry trends and regulatory changes.
• Prepare and present financial proposals and reports to clients.
• Ensure compliance with legal and regulatory requirements.

Qualifications

• Bachelor’s degree in Finance, Business Administration, or a related field; MBA preferred.
• Proven experience in project and/or structured finance transactions or M&A deals in the banking space.
• Strong understanding of financial modeling and capital markets.
• Excellent negotiation and communication skills.
• Ability to work collaboratively in a fast-paced environment.
• Proficiency in financial analysis software and Microsoft Office Suite.

We regret to inform you that only shortlisted candidates will be contacted.

EA Reg No: R1329095

EA License No: 21C0434

Unravel the best practices of brand communication and customer success as our Customer Success Management Associate.

If you’re a Communications/Business Management/Hospitality graduate who wants to be at the forefront of championing our brand's success by fostering strong relationships with our customers, come join us in this multi-faceted role in ensuring that our customers' expectations are not only met—but always exceeded!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Math & Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research and data-driven methodologies to achieve one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for Math & Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with remote teams in China, India, Malaysia and the Philippines. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are looking for a curious and resourceful Customer Success Management Associate who wants to master a wide variety of customer relations functions and manage a team by the end of our Customer Success Management Programme!

[Your Role]

As our Customer Success Management Associate, you’ll be a key team player in our strong-knit Customer Care team where you will have ample career progression opportunities to help shape a service culture that you can take pride in.

For a start, you’ll be involved in these 3 key growth areas:

Customer Management Superstar:

• Develop a deep understanding of our courses to make appropriate recommendations to our customers: Hard selling is not in our DNA — we believe in matching our customers to our programmes that best fit their learning needs. To help ensure that our students and parents derive the most value out of their learning experiences with us, you’ll learn about the key takeaways and frequently asked questions of each course, and how to communicate these to them effectively.
• Deliver personalised and enjoyable brand experiences through our various communication channels and at our centres: 95% of our communications are digital (WhatsApp messages, phone calls and emails) and 5% are in-person at our front desk. Besides honing your in-person communication skills such as greeting our customers warmly and guiding them to the correct classroom on-site, you’ll have the opportunity to learn the best practices of how we consistently deliver the same warm and professional customer experiences online as well!

Operations Extraordinaire:

• Assist with critical customer success operational tasks: Making the best programme recommendations is only the first step in our playbook to creating a delightful brand experience for our customers. You’ll deep dive into the different types of support our customers typically require and how to meet them, such as collecting fee payments, arranging replacement lessons and troubleshooting technical difficulties during online classes.
• Support Customer Care team in essential administrative activities: In order to understand the ins and outs of the work of our multi-faceted Customer Care team and eventually lead them, you’ll be actively involved in manoeuvring the intricacies of our back-end operations such as receiving courier deliveries, updating class schedules, fulfilling e-commerce orders, and ensuring that our pantries are always well-stocked!

Crisis Communications Champion:

• Resolve escalated customer issues effectively: Being able to handle customer escalations with finesse is what will set you apart from other customer relations professionals and we want to help you get there. With your understanding of our internal processes, policies and customer requests, you’ll have the opportunity to translate what you’ve learnt in school about crisis communications to real-life escalated cases to ensure win-win outcomes for both our customers and the company in a timely manner.
• Analyse and establish root causes of common and unique customer-related issues and solutions: Designing effective customer solutions in The Pique Lab would require you to develop a comprehensive understanding of how our customers think and behave while manoeuvring our policies strategically. To do this, you’ll be involved in coordinating with different teams to understand possible root causes of common and unique customer-related issues, propose viable, customer-centric solutions and document these scenarios for training purposes.

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