JOB SUMMARY
- The Manager, Wealth and Retail Banking (WRB) Communications, is responsible for delivering the development and execution of the WRB internal communications plan, supporting external communications, and ensuring compliance with the Bank’s communications policy across all WRB communications. The role holder must:
- Be passionate about communications, storytelling, full of creative and innovative ideas, and have a design flair for creating impactful content.
- Be an expert communicator with superior writing skills who can work seamlessly across content formats, from articles to social-media copy, video and infographics.
- Have a sound understanding of best practice in communications, in the financial sector and beyond.
- Be well-organised and a fast learner, with experience of working on complex, timebound, multiple-stakeholder projects.
RESPONSIBILITIES
- Help position WRB Communications as a centre of excellence for best-in-class communications, keeping an eye on latest industry/digital media trends to assist in bringing content innovation into internal as well as external Communications.
- Execute the internal global WRB business communications strategy
- Work closely with the Group and Country CABM teams to ensure alignment of WRB and CABM communications objectives and activities
- Identify opportunities which directly support business operations and the achievement of business goals
- Elevate creativity and design quality for internal/external communications
- Help to ensure continuous improvement in WRB Communications processes, including planning, tracking, submissions, logistics, performance measurement.
- Take ownership of internal communications content of WRB MT, support with key milestone draft and submission process.
- Look for opportunities to learn from colleagues, and join internal and external training programs and events to build and maintain excellent content-creation skills
- Support WRB Communications in adhering to the Group’s operational risk management framework
- Exemplary conduct and commitment to ethical practices and compliance.
Key Stakeholders
Internal:
- Corporate Affairs, Brand & Marketing (CABM) Leadership Team
- Corporate Communications
- Group Media Relations
- Sustainability Communications
- Internal Communications
- Insights, Data & Analytics
- Investor Relations and CSO Office
- Offices of the WRB MT
- Risk
- Finance and HR
- Compliance and Legal
External:
- Media
- Content and PR agencies
- Design and production agencies
Other Responsibilities
- Help embed Here for good and Group’s brand and values within WRB Comms.
Our Ideal Candidate
• 6+ years of experience in a banking / regulated financial institution or equivalent such as fintech
• Should be passionate about communications, digital media, storytelling, creative content creation and have a design flair for creating impactful content
• Expert communicator with superior writing skills who can work seamlessly across content formats, from articles to social-media copy, video and infographics
• Strong planning skills and attention to detail
• Experience in corporate communications, events, publishing and/or journalism
• Experience of managing multiple stakeholders, including senior management and third-party vendors, across multiple locations
• Experience working with external agencies (Content, PR, Design production) preferred.
• Experience in content production
Role Specific Technical Competencies
• Digital Media
• Content creation
• Corporate communication
• Event management
• Photoshop
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
