BENEFITS*:
· Monthly Allowances up to $500
· Joining bonus up to $5,000
· Comprehensive Dental and Medical Benefits
· Discounted Flight Tickets
*subject to T&Cs
Duties & Responsibilities:
Baggage Control
· Ensure efficient sorting, retagging and/or tagging of bags and transferring them to correctly labelled trolleys and containers
· Ensure that there are sufficient containers/trolleys to handle flights
· Ensure that containers and doors/flaps are properly secured and baggage is towed to the correct aircraft on time
· Brief all contract staff assigned to the flights on their duties and special requirements for the flights
· Ensure that all discharged baggage is accurately, properly and speedily offloaded onto the correct arrival conveyor belts. Ensure that transit baggage is reloaded into the transfer containers
· Perform any other duties as assigned by superiors
Lost and Found
· Ensure all unclaimed and offloaded baggage are restored and returned to its rightful owners expeditiously.
· Lodge all arrival claim reports and reply to investigation on complaints
· Liaise with CAAS on discrepancies encountered at the baggage claim areas and SOCC on delays on baggage presentation
· Assist with customer enquiries and grievances at Lost and Found office
· Ensure all bags removed timely and no incidents of bags overflowing from arrival belts
· Perform any other duties as assigned by superiors
Key Attributes:
· Minimum GCE ‘O’ Level or equivalent
· Independent and exercise sound judgement.
· Able to work under pressure to meet reporting timelines
· Willing to pick up and broaden skill sets
· Dynamic, self-driven and an effective team player
· Displays positive attitude towards work
· Strong analytical skills