CTRM Program Manager

About Ampol Trading & Shipping

Our purpose at Ampol is to power better journeys today and tomorrow. Our Trading and Shipping team is key to achieving this, not only supplying our customer’s needs today, but evolving as the energy transition takes place to supply our customers well into the future.

We take pride in our people and value innovation, sustainability, and customer satisfaction. If you’re a professional committed to excellence, Ampol is looking for you.

About the role

Accountable for the management, implementation, and delivery of a large technology program of work in “Commodity Trading Risk Management” (CTRM) consisting of end to end physical and paper trading activities across Singapore, US, Europe, Australia and NZ. This role holds end to end accountability for the project lifecycle, from concept to operational transition, ensuring business value delivery through technology aligned with Ampol’s program management methodologies and procedures.

As the leader of the Commercial Fuels Commodity Trading Risk Management project, this position oversees a crucial, complex initiative aimed at replacing legacy platforms, integrating with ERP, Voyage Management, Supply Planning, Data Lake, and Front Office Tools, and refining processes to support:

• Comprehensive physical and paper trading activities

• Existing operations in Singapore, US, and Australia, as well as new markets in the UK and NZ

• Trading of hydrocarbon and renewable fuel products

Responsibilities span the entire project lifecycle, from architectural design through to seamless transition into operations, with a focus on delivering technology-driven business value and adhering to Ampol’s program management standards. Key aspects of the role include:

• Oversight of CTRM vendor agile delivery and associated KPIs

• Vendor management

• Stakeholder engagement, risk and issue management, and comprehensive reporting

• Budget management

• Establishing sustainable BAU (Business as Usual) product operations

This role collaborates closely with the Process team to drive business process enhancements and improve transparency through the CTRM implementation.

Key responsibilities

Project Delivery

• Responsible for managing a multi year CAPEX budget of ~$15m per annum.

• Work with business stakeholders in the commodity trading and supply business to prioritise demands and ensure alignment with financial allocations.

• Define, establish and manage multiple 3rd party vendor contracts for the execution of work packages within the program (value ~$10-20m), with appropriate IT and Business sign off.

• Actively manage the Portfolio of technology projects in this space, ensuring resource management, reporting, financial controls are in place.

• Ensures that technology project scope is managed to and act as point of escalation for scope changes, ensure that changes in scope that will impact time or cost are managed within established change control processes.

• Ensure delivery of a CTRM that meets trading and supply operations requirements.

• Develop business case proposals and funding allocation requests for the portfolio of projects

• Ensures IT projects deliver the benefits stated.

• Manages the annual Capital planning cycle for the portfolio of projects in conjunction with the Technology Managers.

• Ensures projects are delivered as per Ampol project management methodology.

• Provides input to the development and maintenance of the Projects at Ampol methodology and framework and tooling.

People Leadership

• Provides leadership, direction and professional development of IT project managers ensuring skills and knowledge are aligned to the project requirements.

• Recruits and selects project resources – both permanent and contract – as business requirements and funding dictate. Stakeholder management

• Actively engages with stakeholders, ensuring appropriate governance is in place.

• Ensures that stakeholders expectations around project scope, timeframes and outcomes are effectively managed and any changes are well communicated and understood.

• Escalates project risks and any strategies being deployed to address slippages.

• Ensures appropriate change management processes are in place to drive effective end user adoption.

• Escalates project issues / risks needing attention to the Technology Managers and Head of Delivery.

Vendor Management

• Ensures prudent commercial procurement decisions are made in relation to the selection of the delivery partners and that statements of work are negotiated and managed by the team accordingly, with sign off from Contract owners.

• Ensure value for money is obtained from vendor contracts, synergies are achieved, and a strong alliance relationship is established and maintained.

• Works with the Project Managers to ensure that vendors are meeting the critical elements of their commercial agreements and SOWs and works across the projects to address any issues associated with vendor delivery.

• Acts as the Escalation point for underperformance of vendors and is accountable for the support of project managers in addressing such.

• Works with Head of Delivery and Technology managers in the selection of ongoing support partners ensuring the appropriate procurement processes are followed in obtaining our support partners.

Qualifications & experience

• Tertiary qualification in a relevant discipline (such as Business, Finance, IT, Engineering) or significant equivalent workplace experience.

• Certified in Prince2 or PMBOK

• Program manager certified

• Agile certified

• Experience working in the Commodity Trading Risk Management (CTRM) industry especially in relation to oil products

• SAP experience is preferred but not essential

• At least 15 years technology delivery experience, with at least 7 years managing large programs of complex technology projects

• Proven experience and track record in the successful implementation of Business projects and outcomes.

• Experience working in large and complex working environments.

• Experience in Agile project management methodology is an advantage

• Strong focus on program outcomes as you will be expected to make informed decisions in an agile manner and deliver tangible outcomes/benefits.

• Demonstrated capacity for translating thought into action and being fully accountable for results.

• Proactive nature to ensure constant awareness and knowledge of changes in operation throughout the Ampol business.

• Takes pride in achieving success and creation of value for the business.

Skills & Knowledge

• Excellent communication skills and experience working in parallel with Business and cross-functional teams.

• Well-developed organisational skills and the capacity to be flexible in balancing priorities to meet/exceed customer needs.

• Ability to construct arguments, to challenge positively and constructively, and to distinguish requests from underlying needs.

• Energetic self-starter, ability to quickly establish relationships with other senior stakeholders, project members and business SMEs

• Able to make tough decisions in unknown or new areas

• Ability to develop confidence, presence, and influence within and outside function

At Ampol, we’re committed to creating a workplace where everyone feels valued and respected. We embrace and celebrate diversity in all its forms, recognizing that it makes our organization stronger. We encourage applications from people of all ages, backgrounds, identities, and experiences. We invite you to bring your whole self to Ampol.

Want to take your career to the next level? Apply today. 

Job Description:

• Responsible for ensuring the smooth daily operation of all areas of the Food and Beverage Department, including the bar, restaurant and conference space
• Drive guest satisfaction and loyalty through exceptional service, strong relationships and attention to detail in all areas of the operation
• Evaluate changes in guest needs, the guest mix and competitive set in order to recommend and action appropriate product/service and operational changes as necessary
• Ensure that brand standards, including sustainability initiatives, are maintained
• Hire, train and develop the department’s team members, and ensure employee satisfaction through effective, positive and proactive leadership
• Coordinate and communicate with all other departments as required to ensure smooth operations, high levels of guest and employee satisfaction and the most effective use of resources
• Take a proactive and innovative approach to operations in order to maintain market competitiveness and exceptional financial performance
• Work with marketing team to develop creative and effective promotions and to drive their implementation in a timely manner
• Develop beverage menus for all areas and work with the executive chef to develop dining menus
• Develop and administer the F&B budget, action plan and promotional activities of the department to stimulate sales and profit while controlling operating expenses
• Prepare monthly forecasts for restaurant, room service and bar, review daily and monthly financial result and take any required actions

Your Career

This role is critical in shaping and executing the go-to-market strategy by integrating multiple technology solutions into compelling offerings tailored to customer needs. You’ll work cross-functionally to develop, package, and promote comprehensive Precision AI capability across the Palo Alto Networks portfolio and our Platformization approach to holistic cybersecurity. You’ll do this to align with our product strategy and market opportunities, ensuring we drive adoption and maximize impact for our customers.

Your Impact:

• Solution Integration & Packaging: Lead the end-to-end process of combining and packaging various technology solutions into cohesive, market-ready offerings that address specific customer challenges and use cases - geo focused and industry focused.

• Go-to-Market Strategy Development: Develop and execute the go-to-market strategy for new solutions, collaborating with product, sales, and other marketing teams to ensure alignment and effective positioning in the market.

• Customer and Market Insight: Conduct market research and customer interviews to deeply understand target audiences, industry trends, competitive landscape, and customer pain points, ensuring solutions are relevant and differentiated.

• Messaging and Positioning: Craft compelling messaging that highlights the joint value proposition of our integrated solutions and resonates with key decision-makers across customer organizations.

• Sales Enablement: Develop and work with the sales enablement team to deliver training, sales collateral, and other enablement materials to equip sales teams with the knowledge and tools to effectively sell our packaged solutions.

• Campaign Management: Work with demand generation, digital marketing, and field marketing teams to create and execute campaigns that drive awareness, engagement, and demand for our solutions.

• Cross-functional Collaboration: Partner closely with product management, engineering, customer success, and sales to align solution packaging with customer needs, product roadmaps, and overall business objectives.

• Metrics and Optimization: Track performance of go-to-market activities, gather insights, and optimize strategies based on data-driven learnings.

Responsibilities

Account Development/Sales

• Understand customers’ needs and provide solutions.
• Lead others in how to meet customer expectations.
• Works closely with Sales Managers, Engineering and Operations to develop strategies that result in customer penetration and sales growth.
• Make sales trips to customer sites as needed to establish new accounts and maintain current accounts.
• Maintains constant communication lines with the customers and stakeholders.
• Maintains good customer relationships at all levels within the customer organization, meets and exceeds bookings/sales goals as agreed upon with Sales Management.

Proposal Generation

• Communicates proposal information to all stakeholders and assembles teams as needed to jointly develop quotes for manufacturing times and materials.
• Reviews the project with the Operations teams to assure that processes and materials proposed are appropriate, typically involves the stakeholders needed (Engineering, Estimating, Sales Management, etc.) in the cost and price review process.
• Works with materials management to determine lead-time and capacity.

Contract Review/negotiation

• Develops strategies for pricing and terms, consults Sales Management, CEO/President, Operations Management.
• Negotiate terms and conditions as required.
• Manages customer changes (ECN) and pursues change claims in a manner that does not impact relationships.

Project Execution

• Manages ongoing programs through completion by monitoring status on a daily basis and involving the appropriate people in the organization to aid in the process.
• Holds in-plant meetings with support functions to communicate project direction and status
• Involves Manufacturing Engineers and/or a project team to process the project
• Provides leadership in pursuing continuous improvement and reduction.
• Supports the manufacturing and engineering departments by clarifying questions on specifications.
• Collaborates with experts to solve problems on projects to ensure customer satisfaction.
• Continually interfaces with customer regarding schedules, changes, problems and pricing.
• Reviews job closing and approves billing, follows up on customer receipt of project, customer satisfaction and payment for customer, supports accounting in resolving invoice/payment problems.

Strategic Focus/Planning

• Actively participates in the strategic planning process, focused on future customer need and initiates potential research and development projects to gain competitive advantage and fuel business growth
• Provides accurate bookings/sales forecast to assist in asset and budget management
• Keeps current with new methods of manufacturing, business systems, and new technology.
• Has a focus of self-development through continued training and education.
• Participates in special projects or activities, carries out special duties and responsibilities as assigned.

Requirements

• Bachelor's Degree in Business Management, Engineering, or a related technical field.
• At least 6 years in semiconductor or similar manufacturing industries; experience in contract manufacturing is a plus.
• Proven track record of maintaining profitability on complex machined parts and assemblies.
• Strong ability to prioritize tasks and handle multiple assignments with urgency in a fast-paced, deadline-driven environment.
• High energy and initiative; adept at seeking out information and establishing strong relationships internally and externally.
• Demonstrated capability in managing and leading project teams effectively.
• Proficient presentation skills with the ability to engage and convey information clearly to stakeholders.
• Willingness to travel up to 20% as needed.

Project Description

A leading bank of Singapore is continuing on its Mx.3 migration journey and incorporating Bank's report development requirement to cover various user streams such as Front Office, Back Office, Market Risk, Finance and credit risk related end user or interfaces reports.

Responsibilities

• Understand requirements and prepare solution design document
• Participate in MLC configuration and development
• Help in implementing New and Amendment of risk formulae as per the business requirement.
• Create and Enhance LTS LRB Task
• Build/Maintain MLC Datamart Reports
• Scripting for EOD jobs
• Trade life cycle and workflow enhancement (where required)
• Prepare documentation of the changes
• Perform SIT and regression testing.
• Support user testing (UAT) phase
• Support release activities
• Support for post-deployment activities

Requirements

• 5+ years of experience in Murex Datamart and MLC
• Good understanding and working experience of designing and implementing Datamart
• Experience in Murex Development
• Experience in Simulation-based Reports and Risk Matrix-based reports, complex reports would be required
• Good exposure dynamic tables, pre and post filters, feeders, batch of feeders, extractions, reporting tables, and processing scripts
• SQL based reports and extractions
• Optimization of feeders and reports would be an advantage
• Ability to work proactively, independently when necessary, and display strong initiative.
• MLC configuration and development
• Implementing New and Amendment of risk formulae as per the business requirement
• Creating and Enhancing LTS LRB Task
• Building/Maintaining MLC Datamart Reports
• Scripting for EOD jobs
• Trade life cycle and workflow enhancement (where required)
• Documentation of the changes

Partnerships:

Responsible for creating new accounts and new partnerships for the company and growing existing ones via networking, business development and sales. Representing and being an ambassador for the company in the field and via direct outreach:

(1) Identifying and developing new business opportunities:

• Traveling to client offices, and attending networking events, social occasions, business conferences, exhibitions and anywhere else business opportunities are extant
• Enhancing the Company’s efforts in hunting style business development in addition to farming cold calls, emails and face-to-face meetings per month
• Fostering in-person connections with clients and potential clients to open new business opportunities; organising face to-face-meetings
• Curating a list of relevant events for the Company to attend, Company leadership to potentially speak at, and participating in 2 to 3 events per quarter
• Attending key events to represent the Motion brand, creating connections with new potential clients, explaining the company’s values and business pillars and pitching the value of Motion with clarity and magnetism

(2) Building relationships with existing and potential clients:

• Nurturing key client relationships to unlock new opportunities for the Company
• Identifying, conceptualising and project managing events organised at the House of Motion which can lead to additional business opportunities such as fireside chats and networking sessions, for invite-only events
• At least one in-house event per quarter
• Curating, organising and leading prospecting efforts across email, social media, phone calls and meetings
• Leveraging the company’s membership in professional associations and organisations for networking opportunities

(3) Strategising and formulating the business development and sales processes to improve and refine how Motion performs in identifying opportunities and bringing them through the sales funnel

• Lead Prospecting reporting across the Revenue Tracker and Streamtime
• Transforming the business development processes and posture of the Company from a word of mouth, farming based organisation to have well established and efficient sales outreach and new business capture mechanisms and systems
• Leveraging a deep understanding of the Company’s business pillars to position and recommend the best matched services and project types to prospective clients
• Being a key part of events produced by Motion to foster connections with high value guests, as client liaison for account servicing and business development farming purposes
• Working with, onboarding and managing Business Development Manager(s), Sales Executive(s) and other new hires that may be team designed into the Prospecting pillar

Positioning:

Leading the company’s marketing efforts via brand amplification, online visibility and direct outreach. Curating and embodying the voice and tone of Motion in all external facing content and communications

(1) Developing and implementing the Company’s marketing strategy

• Analysing and gaining insights from key marketing performance metrics and data to provide actionable plans to implement improved marketing and visibility, resulting in a monthly report to the leadership team
• Leading, project managing and strategising the brand’s marketing efforts across owned media such as social media, EDMs, in-house events, brochures and other marketing collaterals. This may include but is not limited to copy and narrative reflective of Motion’s brand, imagery curation in line with the brand aesthetic in co-ordination with the designers and Art Director, individual long form and short videos as well as reels
• Via one Instagram post per week, one LinkedIn post per week, one Medium blog post per month, one Instagram reel per two weeks
• Planning and project managing the content calendars for social media including, but not limited to, LinkedIn, Instagram, and any other social media channels the company may decide to pursue marketing on in future

(2) Enhancing brand visibility for Motion

• Conceptualising, overseeing, copywriting and amplifying Leadership on LinkedIn for the brand with a target of 1-2 CEO voice posts per month
• Research, engagement, communication with and submission of case studies to awards companies to enhance Motion’s brand visibility via potential award winning work
• Aiming for at least one bronze award per year, depending on number of qualifying projects and whether clients are amenable

(3) Leading enhancement of the quality and sales potential of the brand’s partnership assets

• Overhauling and revitalising Motion’s portfolio of case studies in line with the brand’s business priorities and target clientele, including overall strategy, copy rewriting, imagery curation in co-ordination with project managers, designers and the Art Director, curation of portfolio decks under Motion’s business pillars and client types and individual portfolio deck creation on request by the company leadership
• Leading and project managing the creation of new case studies for the company’s completed projects

(4) Ownership of and updates for the company website and other online platforms including, but not limited to, staff bios, company business copy, approved case studies, contact form, press and media, editorial features the company has had, careers page, and contact incentives such as downloadables

• Manage Google Analytics to inform website and SEO usage as well as content on our websites, to be included in the monthly leadership report
• Co-ordinate with website hosting companies for the management and update of the Motion website
• Establishing and running the Motion blog; writing articles of interest to Motion’s audience on topics including but not limited to business, the senses and the company’s projects on a monthly basis
• Topics across three key pillars; sensorial experiences, the experience of Motion products and behind the scenes, business thought leadership

(5) Developing the company’s physical space (Ann Siang Road office “House of Motion”) for branding and sales benefits to the company in partnership with relevant stakeholder (i.e. CEO and Designer)

• Conceptualise, project manage and lead the positioning of the company’s physical space for marketing, networking, business development, thought leadership and brand amplification benefits to Motion, through events, online visibility and posts about the office space
• Identifying, inviting, working with and managing speakers for events at the House of Motion
• Moderating panels and fireside chats organised at the House of Motion
• Co-ordinating with external partners to formalise sensorial offerings for Motion such as scents, giveaways and other promotional materials

(6) Co-ordinating with PR managers and firms to plan the company’s earned media strategy

• Pitching the company for inclusion in earned media such as but not limited to magazines, websites and other platforms focused on design, lifestyle, art, creative, events, business, finance and entrepreneurship

(7) Working with, onboarding and managing Communications Associate(s), Social Media Executive(s) and other new hires that may be team designed into the Positioning pillar

With the right skillsets, you:

• Have 7-8 years of proven experience in business development and managing sales teams
• Are willing and able to communicate proactively and confidently by phone, over Teams and in person
• Have outstanding written and verbal communication skills
• Have a broad based knowledge of different industries and markets that may represent potential business opportunities for the company
• Are organised and proficient in Excel and SaaS for reporting
• Enjoy and are good at building personal connections
• Understand Motion’s brand, tone, clients and project dynamics

With the right mindset, you:

• Are able to multitask and work well under pressure
• Are sharp, disciplined, resourceful and have a passion for connecting and engaging with people and creating new partnerships
• Are highly organised, responsible and proactive
• Are able to work at pace and deliver high quality work on deadlines
• Are able to coordinate across our three partnership pillars, harvesting business opportunities for Content & Communications, Events & Spaces and People & Culture

With the right heartset, you:

• Inspire people with your passion for excellence in your work
• Have a posture to serve
• Love connecting with people
• Are committed, take ownership, are collaborative, respectful, and you care.
• Perform well with others, and are great at what you do.
• Possess strong interpersonal skills and enjoy working with a diversity of people, companies and projects
• You are attentive to detail
• You are proficient under pressure, resolute and creative in problem solving with strong self-motivation

Our Values:

• Ownership, Authentic, Warm, Humble and Reliable, We care. We listen. We lean in.
• As we are an independent and high-performing business, sometimes it’s all hands-on deck. The right person for this role is ready to support any team member at any seniority by giving your time and support at every milestone of a project journey.

This is a commission-based role.

If you feel that you possess the qualities above and are keen to perform with us, we look forward to hearing from you.

Please submit the following to [email protected]

Role

Be a part of the Corporate Secretarial team leaders who work closely with and assist the Head of Department (“HOD”) to independently provide Corporate Secretarial services to clients. The incumbent will also contribute to the development and implementation of the Corporate Secretarial strategies as well as management of the Corporate Secretarial team, facilitation, and activities with the Company.

Job scope

• Handle full spectrum of corporate secretarial duties including acting as named secretary for a portfolio of clients, company incorporations, preparation, and review of directors’/ shareholders’ resolutions, liaising with Registered Agent for incorporation of offshore companies, etc.
• Attend board meeting of clients, writing of minutes, etc
• Ensure compliance with statutory and regulatory requirements including meeting deadlines
• Onboard new clients in accordance with policies and procedures
• Organise and co-ordinate board meetings and preparation of board papers for clients
• Strong attention to detail with the ability to work efficiently and accurately as well as the ability to follow up on pending items in a timely manner
• Liaise with external parties such as other corporate secretarial service providers, notary offices, etc including with cross-department colleagues
• Lead and manage a team of corporate secretarial assistants
• Involve in staff recruitment, mentoring, and development activities
• Groom, coach, and train team members to enable them to carry out their roles effectively and efficiently
• To identify and highlight potential risks to HOD and recommend/take appropriate actions

Requirements:

• ICSA qualified Chartered Secretary or equivalent related qualification with at least 5 years of relevant and related working experience. Prior work experience in a corporate service provider and understanding of Trusts will be advantageous
• Experience in public unlisted entities and non-profit organisations will be a plus
• Good knowledge of relevant provisions of the Singapore Companies Act and Practices, AML/CFT requirements of registered filing agents, ACRA Bizfile and e-stamping
• Proficient in MS Office Skills and familiar with Corporate Secretarial software such as Viewpoint is an advantage
• Possess excellent communication and interpersonal skills and the ability to work effectively in a team
• Ability to build team rapport with a willingness in sharing knowledge
• Ability to work independently, multi-task, and meticulous

We regret to inform that only shortlisted candidates will be notified.

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

You will apply your knowledge and experience to shape our services, you’ll focus on client opportunities where your expertise can make a substantial impact, and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

We’re looking for Senior Manager to join our Technology Consulting practice with experience in any of the following:

Technology Consulting

• Cybersecurity
• Data & Analytics
• Digital & Emerging Technologies
• Technology Solution Delivery - SAP & GRC
• Technology Transformation

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 10 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 is highly advantageous
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

We are seeking a highly skilled and experienced Senior Application Security Manager to join our Information Risk Management (IRM) Team. In this role, you will be responsible for evaluating and improving the security posture of our applications by identifying, assessing, and mitigating security risks. You will also provide expert security consultation related to security architecture and conduct comprehensive project and vendor risk assessments. You will work closely with cross-functional teams to ensure our applications are designed and implemented with security best practices.

Key Responsibilities:

• Conduct comprehensive security assessments of applications, including threat modelling, vulnerability scanning, and penetration testing.
• Identify, document, and communicate security risks and vulnerabilities to stakeholders, providing actionable recommendations for mitigation.
• Collaborate with development, operations, and security teams to integrate security into the software development lifecycle (SDLC).
• Lead security training and awareness initiatives for development and operations teams to promote secure coding practices and risk management.
• Provide expert security consultation and guidance on security architecture to ensure the design and implementation of secure systems.
• Perform information risk assessments for new/existing projects, IT outsourcing security reviews, and 3rd party risk assessments and ensure compliance with security standards.
• Provide security consultations to internal customers by identifying possible security threats and determining the best security measures.
• Lead security incident management domain by responding to security incidents and conducting cyber tabletop exercise.
• Stay up-to-date with the latest security trends, vulnerabilities, and technologies to ensure ongoing protection of applications.
• Prepare and present detailed reports and dashboards on security assessment findings and remediation progress to management.

Qualifications:

• Bachelor's degree in Computer Science, Information Security, or a related field; relevant certifications (e.g., CISSP, CISM, CEH, OSCP) are a plus.
• Minimum 8 years of experience in application security, information security, or a related field, with a focus on security architecture, risk assessment, and security incident management.
• Strong understanding of application security principles, practices, and technologies, as well as security architecture frameworks and methodologies.
• Experience with security assessment tools such as Burp Suite, OWASP ZAP, Nessus, or similar.
• Proficiency in scripting and programming languages (e.g., Python, Java, JavaScript) for security testing and automation.
• Familiarity with secure coding practices and frameworks (e.g., OWASP Top Ten, SANS CWE Top 25).
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and manage multiple projects and priorities effectively.
• Experience in cloud security (e.g., AWS, Azure) and security architecture is a plus.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Assistant Marketing Manager (Residential)

Our client is a leading Singapore-based property company with a strong presence in real estate development, investment, and hospitality management. As part of the marketing team, you will play a key role in the entire lifecycle of property launches, from pre-launch preparations to the final handover of completed projects

Key Responsibilities:

• Coordinate property launches, handovers, and related activities.
• Liaise with legal teams and authorities to ensure accurate sales documentation and approvals.
• Conduct market research and comparative analyses to support marketing strategies.
• Manage customer, buyer, and agent inquiries professionally and efficiently.
• Organize and oversee showflat operations, logistics, and marketing events.

Requirements:

• Minimum Diploma in Real Estate, Business, or related field with 5 years of relevant experience.
• Proficient in Microsoft Excel and PowerPoint, with stro.ng analytical skills.
• Excellent organizational and communication skills, with attention to detail.
• Resourceful, diligent, and capable of managing multiple tasks effectively.

Please contact Ted Tan or email your cv directly in word format to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted.

We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1987706

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Staff Development

- Supervise, mentor and coach junior staff by enhancing their product/ market knowledge.

Client Management

- Identify and develop potential business areas and maintain professional relationship with existing and potential customers. This shall include provision of technical advice on customers' insurance need.

- Review, accept and underwrite business within Risk Acceptance Authority and guidelines including claim matters, recommendations on wordings and liaison with MSIJ, MSIG Asia, overseas Business Units and reinsurers.

Others

- To participate at company level committees for ad-hoc projects to improve and expand Company's operations/ business.

- Manage and implement proper credit control procedures and bad debt recovery.

- To review and improve the Department's operation/ business.

- To undertake any other duties as may be assigned.

- Tertiary education

- Relevant qualifications in general insurance (minimum CGI & HI)

- Minimum 3 years experience in general insurance industry

- Sound knowledge of general insurance

- Management Skills

- Business acumen

- Strong communication and interpersonal skills

- Leadership with burning drive for results

- Strong marketing and portfolio management

• Lead a team and manage outsourced services to ensure quality work and routine maintenance.
• Perform regular inspections for cleanliness, safety, and operational readiness and follow up on rectifications and recommend improvements.
• Handle budget planning, manage reports, review contracts, evaluate vendor performance, and oversee quotations/tenders for maintenance and repairs.
• Ensure compliance with regulations, conduct fire evacuation drills, and maintain fire protection systems.
• Coordinate with authorities, secure licenses, maintain records, and attend to additional duties assigned by management.

Requirements:

• Degree in Building Management or equivalent
• At least 4 years of working experience in handling Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description

• Oversee a portfolio of retailers primarily located in the US and Europe.
• Conduct thorough credit research and financial assessments while performing risk scoring for both existing and potential customers, adhering to the risk management framework.
• Prepare detailed credit memorandums for approval, providing recommendations for credit deviations or exceptions.
• Conduct regular monitoring of the portfolio through financial reviews, tracking performance metrics, and attending customer results briefings or calls.
• Identify and escalate potential credit risks, adverse developments, and market trends that could impact business operations.
• Collaborate effectively with customers, credit insurers, and internal stakeholders to facilitate deal origination, secure transaction approvals, and offer expert advice on credit matters.
• Utilize advanced Excel skills and data analysis techniques to evaluate sales, costs, and operational drivers, transforming data into actionable insights for stakeholders.
• Generate comprehensive credit reports that comply with internal policies and external requirements.
• Support ad hoc initiatives and special projects as needed.

Job Requirement:

• Collaborative team player with excellent interpersonal skills.
• Holds a degree in Business, Accounting, or Finance with 8-10 years of relevant experience, or equivalent professional qualifications.
• Proven ability to independently conduct credit assessments, financial analysis, and forecasting, preferably with experience in banking or credit rating agencies.
• Demonstrates strong analytical capabilities, adaptability, and a proactive learning mindset.
• Skilled in effectively presenting findings and proposals to stakeholders, both through verbal communication and well-structured written reports.
• Thrives in fast-paced, entrepreneurial, and innovative work environments.
• Knowledge of trade finance, supply chain processes, and data analytics is advantageous.
• Familiarity with AI integration in credit processes is a valuable asset.
  

Other:
-AWS provided

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

Job Overview:

We are seeking a highly skilled and Creative Content Manager to join our dynamic marketing team in the corporate banking. The ideal candidate will have a pulse on the latest social media trends and viral content, boasting a strong personal following and a knack for creating engaging, shareable content in the B2B environment. This individual should have a solid understanding of how social media platforms and their algorithms work, with the ability to tailor content for maximum visibility and impact, especially LinkedIn. The candidate should be data-driven, analytically minded, and possess an excellent command of both English and Chinese.

Key Responsibilities:

• Content Creation & Strategy: Setting content strategy and driving engagement on our social platforms targeted at corporate clients. Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimised for reach and virality.
• Content Production: Oversee the creation of multimedia content, including videos, graphics, and written posts, ensuring high-quality and engaging material that resonates with the target audience.
• Trend Monitoring: Stay updated on the latest social media trends, fads, and platform updates to incorporate into the bank's social media strategy.
• Audience Engagement: Build and foster a community around the bank’s social media channels by actively engaging with followers and responding to feedback.
• Platform Mastery: Utilise expertise in social media algorithms to adapt content strategies that maximise organic reach and engagement.
• Performance Tracking: Analyse social media metrics and translate insights into actionable strategies to improve performance, engagement, and conversion rates.
• Bilingual Content: Create, review, and post content in both English and Chinese to effectively engage a diverse audience.
• Collaboration: Work with cross-functional teams, including design and marketing, to ensure cohesive messaging across all platforms.
• Campaign Management: Support marketing campaigns by generating content tailored for social media that enhances reach and campaign effectiveness.
• Creative Experimentation: Regularly test new ideas and formats to stay ahead of the curve and drive continuous improvement.

Qualifications:

• Experience: Demonstrated experience in social media management and content creation. Experience working with financial institutions is a plus. Familiarity with the use of various AI tools in content production.
• Skills: Strong understanding of backend algorithms for major social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, WeChat).
• Creativity: Proven ability to create content that captivates and drives engagement.
• Analytical Skills: Data and results-oriented with the ability to analyse key performance indicators and make data-driven decisions.
• Language Proficiency: Excellent command of spoken and written English and Chinese.
• Personal Presence: Strong social media following that reflects knowledge and execution of successful content strategies.

Preferred Attributes:

• Adaptable & Agile: Ability to quickly adapt to new social media trends and shifts in the digital landscape.
• Team Player: Collaborative mindset and capability to work effectively with marketing teams and other departments.
• Strong Communicator: Excellent communication skills to share ideas, insights, and creative concepts.
• Innovative Mindset: Willing to experiment and take calculated risks to develop breakthrough content.
• Social Driven: Experience with influencer engagements and partnerships is a plus.

Why Join Us? Join a forward-thinking team in the banking industry that values creativity, innovation, and strategic thinking. You will play a key role in shaping our social media presence, driving engagement, and contributing to the bank's brand success in the digital space.

Application Process: If you are passionate about social media and meet the qualifications, we encourage you to apply. Please submit your resume, a cover letter, and examples of past social media work.

Internal ref: 9370

Regards,

Lini

Recruitment Consultant

R22108463

Responsibilities and Accountabilities:

Strategic Business Development and Market Expansion

• Develop and implement business development strategies to drive growth within the Non-Ferrous Metals sector, focusing on both existing markets and new opportunities.
• Identify, assess, and pursue new business opportunities, including partnerships, joint ventures, acquisitions, and market expansions.
• Analyze industry trends, competitive dynamics, and market demands to identify opportunities for product and service innovation, market entry, and expansion.
• Lead efforts to expands the company’s market presence by identifying high-potential regions, sectors, and customer bases for Non-Ferrous Metals products.

Client Relationship Management

• Build and nurture strong, long-term relationships with key customers, stakeholders, and partners, including large industrial clients, manufacturers, and distributors.
• Manage client accounts and identify cross-selling or upselling opportunities to increase revenue from existing customers.

Sales and Revenue Generation

• Drive sales growth by leading the sales efforts for Non-Ferrous Metal products and services, working closely with the sales and marketing teams.
• Monitor market trends and customer feedback to tailor offerings to meet customer needs and increase market share.
• Develop pricing strategies and negotiation tactics to secure profitable contracts while ensuring customer satisfaction.

Partnerships and Negotiations

• Lead contract negotiations with customes, suppliers, and partners to ensure favorable terms, compliance with reglations, and long-term business success.
• Cultivate strategic alliances with suppliers, technology providers, and other stakeholders to enhance the company’s capabilities in the aluminum industry.
• Negotiate key agreements related to supply chain management, distribution, and joint ventures.

Project Identification and Feasibility Analsis

• Identify and evaluate new Non-Ferrous Metals related projects, including product innovations, market diversification, or expansion into new industries (e.g. automotive, aerospace, construction).
• Conduct feasibility studies and financial analysis for new projects and provide recommendations to senior management.
• Develop business cases and investment proposals to secure internal approval and external funding for new initiatives.

Market Research and Competitive Analysis

• Conduct in-depth market research to stay ahead of industry trends, customer needs, and emerging technologies in the aluminum market.
• Monitor competitor activites and assess their strategies to ensure the company remains competitive in pricing, quality, and delivery.
• Analyze demand fluctuations, supply chain dynamics, and potential risks in the aluminum market to anticipate challenges and develop proactive solutions.

Sustainability and Innovation Initiatives

• Advocate for sustainable business practices and green technologies within the Non-Ferrous Metals industry, ensuring the company’s products and operations meet environmental standards.
• Identify new poduct development opportunities, including lightweight aluminum, recycled aluminum, and solutions for green energy sectors.
• Stay updated on technological advancements and innovations in the aluminum industry, such as automation, aluminum recycling, and energy-efficient processes, and integrate them into the company’s growth strategy.

Leadership and Team Collaboration

• Foster collaboration between cross-functional teams, including sales, operations, and corporate departments, to exeute business development strategies.
• Provide leadership in driving a high performance culture, fostering innovation, and ensuring team accountability.

Requirements:

• Bachelor Degree is preferred but not essential.
• At least 5 years of experience in business development, sales, or strategic planning, preferably in the Non-Ferrous Metals sector.
• Strong ability to analyze market trends, conduct competitive analysis, and development business cases.
• Proven track record in negotiating contracts and forming strategic partneships.
• Experience in leading and developing high-performing teams, collaborating across departments.
• Excellent interpersonal and communication skills, with the ability to engage stakeholders at all levels.
• Possess good understanding of sustainability trends in the aluminum industry and a commitment to green initiatives.
• Experience working with global teams and possess good understanding of regional market dynamics and customer behavior in different geographic areas.
• Ability to thrive in a fast-paced, competitive, and evolving industry.
• Ability to travel as needed to explore new markets, meet clients, and attend industry events.

Our Benefits and Perks

• Flexibility & Time Off: Hybrid work model, Flexible Benefits, Paid time off (e.g. Caregiver leave, Birthday leave)
• Professional and Personal Development: Study and Exam Leave, Educational Subsidies, Regional and Global Learning Programs
• Health & Well-being: Employee Assistance Program, Group Health Insurance, Employee Engagement Program & Activities

Our Commitment

At SCAO, we value the diversity of background, culture, experiences, skills and views that our people offer.

We are committed to building an environment free of unfair discrimination and harassment that enables all to perform at their best, regardless of nationality, race, ethnicity, religion, age and other attributes.

• Job Posting TitleJob Posting TitleManager, Supplier Quality
• Job Description SummaryJob Description SummaryResponsible for leading and managing Supplier Quality of Singapore Operations and work closely with external vendors to ensure the needs of the business are met through timely resolution to high impact supplier non-conformances.
• 
  

Hiring Requirements

Job Details

Collective Agreement Details

• Job DescriptionJob DescriptionRoles & Responsibilities
  Develop and provide strategic direction for overall Supplier Quality of Singapore Ops including cost of poor quality, quality assurance, regulatory compliance and part conformance.
  Appointed as main supplier focus point of contact to develop and perform customer presentations on major/critical investigations
  Lead, direct, evaluate and develop Supplier Quality Engineers to ensure their work meet established overall operations’ targets and standards through support activities such as methods and procedures, planning and revision, gage planning and review, quality and reliability engineering, review and disposition of material variances
  Support GOPS central level with corrective actions & recovery efforts for assigned suppliers.
  Liaise with GOPS Supplier Quality Lead on metrics, ZDP, CAB, urgent needs/ feedback from sites and supplier issues impacting multiple sites.
  Liaise with GOPS Supplier Quality lead on supplier status, performance and escalation / help needed.
  Execute Supplier’s Quality Business Review and ZDP activities with high pain and poor performing suppliers.
  Manage Supplier Performance metrics for the sites, i.e. Clinic Metrics, Management reviews, CABs, Non-Negotiable, present current status to leadership team and recovery efforts.
  Support Procurement/Accenture with RTV’s and RMS requests when product to be returned is needed to support an investigation.
  Review and approve supplier ETQ responses – driving to best mistake proof level as possible, ensuring the solution is robust.
  Qualification and Education Requirements
• Degree in Mechanical / Manufacturing / Production Engineering.
  MBA or a higher degree in a relevant field is advantageous.
  At least 12 years’ experience in a Precision Engineering / Manufacturing / Quality environment inclusive of at least 5 years in management position.
  Strong and sound knowledge in the concept of Continuous Improvement and Quality Assurance initiatives.
  Good analytical and technical problem-solving skills.
  Effective communication and interpersonal skills with excellent people management and leadership skills.
  

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

The Special Project Manager will be responsible for organizing, developing, implementing and managing programs to ensure continuous effort in driving Transacting New Users (CA Incentive Program) for Traveloka. The ideal candidate should have a solid background in Product Marketing or Product Management and particularly, had experience with the Online Travel Industry and owning a project related to consumer growth and user journey optimization. The role will focus on project management with the ability to communicate and build collaboration with key stakeholders from various backgrounds.

Key Responsibilities:

• Design and execute CA Incentive strategies to acquire Transacting New Users for Traveloka
• Collaborate various teams from multiple backgrounds to ensure smooth implementation of CA Incentive programs.
• Conduct data and market analysis to optimize multiple programs, channels and product within Traveloka to drive Transacting New Users
• Create and optimized a project management to deliver CA Incentive programs and operation in the most efficient manner
• Assisting team and stakeholders in identifying & resolving data, technicalities and operational issues to maintain a high level of stability of the program.
• Supporting the team in daily troubleshooting, bug fixing, and end-user support.
• Creating and maintaining documentation on processes, policies, application configuration, and help-related materials.

‎

Requirements

• Minimum of 5 years of experience in Product Marketing or Product Management, with at least 2 years of experience leading and managing a Team
• Industry Background: Preferably experienced in the online travel platform
• Analytical Skills: Strong Project management, analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
• Leadership Skills: Proven leadership and team management skills, with the ability to inspire and motivate a team.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate complex concepts to non-technical stakeholders.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Job Title

Risk Manager Assistant

Job Description

-Support risk management and operation regarding to derivatives:

• Mark-to-market operation of the derivative trades every day;
• Monitor whether a trader’s portfolio reaches loss/position limit or not;
• Provide different level of warnings according to the loss level to make sure the limit is not breached.

-Support Credit risk analysis and management

• Use given credit limits to manage and control counterparty risk, work together with local risk manager to set the credit limits.
• Obtains and renews the key information of the counterparts annually or as required and report the local risk manager.
• Monitor the credit limit utilization every day, and asks the counterparts for collaterals when the limit is breached.

-Interdepartmental and International Interactions

• Within the scope of responsibilities, directly receive and implement the instructions of local risk manager and the overseas headquarter;
• Directly communicate and cooperate with the front, middle and back offices of the company;
• Respond to local or overseas regulatory bodies on the relevant business within the scope of responsibility when required;
• Directly communicate with domestic and foreign customers, counterparts and consulting companies.

Job Requirements

• Master degree is required, major in risk management is preferable.
• Ability to communicate in fluent English to communicate with colleague and clients well.
• Ability to speak and write in Chinese is required to communicate with Chinese speaking associates and clients, and to report to headquarter managements in China.

Key Responsibilities:

• Collaborate with clients to understand their needs and translate them into actionable product features and roadmaps
• Define and prioritize product requirements, ensuring alignment with client needs and business goals
• Lead the configuration of the FinIQ UCP toolkit to address client requirements for pricing complex derivatives and structured products
• Oversee the implementation of features such as what-if analysis, backtesting, stress testing, and barrier probability calculations
• Validate complex financial use cases and coordinate release packages for seamless delivery
• Engage in market analysis and competitor research to refine product strategy
• Plan and execute marketing initiatives targeting banks and financial institutions
• Help the teams deliver product demonstrations and presentations to prospective clients

Required Skills and Qualifications:

• Bachelor’s degree in Engineering or Finance; a Master’s degree in Finance is a plus.
• 3-8 years of experience in digital product management, financial services, or banking technology
• Experience with FinIQ applications and the FinIQ UCP toolkit will be preferred
• Proficiency in SQL and database management
• Excellent analytical, organizational, and problem-solving skills
• Strong communication and stakeholder management capabilities
• A technical background in financial software systems is highly desirable

We are assisting our client, part of a global engineering and technology group, look for a Department Manager (IITS). The Department Manager for Integrated Information Technology Systems plays a crucial role in overseeing and managing the integrated IT services and operations to the Client's customers in the Defence sector. You will be responsible for ensuring the effective delivery of IT solutions, infrastructure management, and support services to meet the needs of the company and our customers.

Responsibilities:

• Orders and Revenues Management: The department manager is responsible for supervising the attainment of crucial KPIs related to orders and revenues within the department. This involves overseeing sales, monitoring orders, ensuring prompt invoicing, and effectively managing revenue streams to align with departmental and divisional objectives.
• Source for New Business: The department manager will be tasked with identifying and pursuing opportunities for new business or revenue streams. This may involve market research, networking, prospecting, and developing strategies to attract new customers or expansion of current businesses.
• Manage Staff Well-Being and Trainings: Responsible for the well-being, development, and performance of their staff. This includes providing support, coaching, and feedback to employees, as well as organizing training and development programs to enhance their skills and competencies.
• Build Positive Relationships with Customers: Cultivating positive relationships with customers is crucial for business success. Department managers play a key role in ensuring customer satisfaction, addressing concerns, and building long-term relationships that contribute to customer loyalty and retention.

Requirements:

• Proven experience in managing IT projects from initiation to completion, including scope definition, resource allocation, scheduling, budgeting, and risk management.
• Proven experience in system engineering and oversees the maintenance of multiple IT systems that interconnects and operate together a cohesive system.
• Strong understanding of contract negotiation, administration, and compliance, with the ability to ensure adherence to contractual obligations and service level agreements (SLAs).
• Ability to drive continuous service improvement initiatives and foster a culture of customer-centricity and operational excellence within the department.
• Ability to build and maintain strong relationships with internal and external stakeholders, including customers, vendors, partners, and cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to understand customer requirements, address concerns, and provide timely and effective solutions.
• Experience in conducting customer satisfaction surveys, feedback analysis, and service reviews to identify areas for improvement and enhance overall customer experience.
• Solid understanding of information technology concepts, systems, and architectures, with proficiency in IT infrastructure, networking, and security.
• In-depth knowledge of IT service management (ITSM) frameworks such as ITIL (Information Technology Infrastructure Library), including incident management, problem management, change management, and service desk operations.

AWS is one of Amazon’s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.

AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.
Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.

As Enterprise Support BDM, you will be part of the Enterprise Support organization. You will support the Premium Support strategy and own driving the go-to-market (GTM) efforts for Support, with the objective to increase adoption for paid support offerings amongst Enterprise customers while maintaining target margin performance, and using Support to accelerate AWS platform adoption for the customers. You will engage our customers to understand why they need Enterprise Support (or why not), what are the pain points and obstacles in their current support offering. You will identify areas for sharpening our Support proposition (e.g. a differentiated offering, value and return on investment vs price) and design and execute controlled experiments driving commercial innovation. You will quantify the impact of Support in driving AWS platform adoption, estimate the ROI, and design and execute initiatives to help accelerate our customer cloud adoption journey. You will enable the sales team to drive the day-to-day interactions with prospects, selling the Support value proposition, in order to build long-term business opportunity. You will engage partners to develop and pilot new Support offerings via the partner ecosystem.

The ideal candidate will possess a keen business sense and exceptional analytical skills, is able to articulate and communicate a clear value proposition across customers, partners, and within the AWS organization, and its comfortable working across internal functions and geographies. The candidate will be naturally curious, going beyond the obvious to discover unexpected insights and translate those into tangible business value.

ROLES & RESPONSIBILITIES

• Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adoption of Enterprise Support
• Analyze drivers of Enterprise Support adoption and identify levers for improvement
• Identify, design and execute controlled experiments in driving Enterprise Support adoption
• Review and analyze Enterprise Support pricing and costing, ensuring savings are passed on to our customers
• Quantify impact of Enterprise Support adoption on AWS Platform adoption, estimate the ROI of Support investments in accelerating AWS platform adoption
• Develop and refine sales collateral, reference cases and value proofs for customers and partners
• Drive commercial innovation in Support, e.g. differentiated support offerings per customer segment · In conjunction with Field Enablement, create Support related training programs and material for the field team so that they can properly articulate the Support value proposition
• Work with stakeholders across Commercial/Public Sales, Premium Support, and Enterprise
• Prepare and present business reviews to the senior Sales and BD management team
• Drive Enterprise Support deals end to end with Sales

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• 5+ years of developing, negotiating and executing business agreements experience
• 6+ years of professional or military experience
• Bachelor's degree
• Experience developing strategies that influence leadership decisions at the organizational level
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred qualifications

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Experience interpreting data and making business recommendations
Experience identifying, negotiating, and executing complex legal agreements

• Conduct market research to identify potential business opportunities, market trends, and customer needs.
• Analyze market data to assess market size, competitive landscape, and target demographics.
• Use insights from market analysis to develop strategies for business growth and market penetration.
• Develop and implement business development strategies and action plans to achieve sales targets and revenue goals.
• Identify key markets, industries, and sectors for expansion and prioritize growth opportunities.
• Collaborate with senior management to align business development strategies with the overall business objectives.
• Cultivate and maintain relationships with existing clients or customers to foster loyalty and repeat business.
• Develop strong client relationships by understanding their needs, addressing concerns, and delivering value-added solutions.
• Act as the primary point of contact for clients, handling inquiries, negotiations, and contract renewals.Prepare and deliver compelling proposals, presentations, and pitches to prospective clients or customers.
• Customize proposals to address the specific needs and requirements of each client or customer.
  Showcase the company's products, services, and capabilities effectively to win new business opportunities.
• Prepare and deliver compelling proposals, presentations, and pitches to prospective clients or customers.
• Customize proposals to address the specific needs and requirements of each client or customer.
  Showcase the company's products, services, and capabilities effectively to win new business opportunities.
• Manage relationships with partners and collaborators to ensure mutually beneficial outcomes.
• Priority of have experience under MCST industry .

The Role

Custody Operations Manager is responsible for managing the custody framework to safeguard funds maintained in the Trust account on behalf of investors. The incumbent submits custody reports to senior management for management oversight, and ensures the custody processes comply with the regulations and the Group policies and procedures. This role is based in Singapore.

Responsibilities

• Managing the custody framework for complying with regulatory, policy standards and procedures
• Perform regular reviews of the custody services and systems
• Escalate any potential issues to the senior management
• Monitor the safekeeping and movement of customers’ monies in Trust account
• Ensures timely reconciliation of the funds in the Trust account
• Process funds withdrawn from Trust account based on investors’ authorisation
• Collaborate with cross-functional teams to integrate custody services within Chintai
• Stay up to date with industry best practice and compliance requirements
• Provide support to internal stakeholders on custody-related matters
• Prepare and present custody reports to the senior management for oversight on custody activities

Experience & Qualifications

1. Degree or higher in finance, business administration
2. Minimum 5 years of direct experience in custody services with regulated financial institutions.
3. Strong knowledge of custody practices and processes
4. Familiarity with tokenization of digital assets
5. Good knowledge of compliance requirements for custodial services
6. Excellent leadership and managerial skills
7. Strong analytical and problem-solving abilities
8. Good communication skills with stakeholders at all levels

Client Acquisition & Relationship Management

• Focus on acquiring new clients, particularly in the manufacturing, IT, industrial, operations, and medical sectors.
• Utilize cold calling, targeted email campaigns, and social media outreach to identify and engage potential clients.
• Proactively present our services to prospective clients, aiming to establish long-term partnerships.
• Maintain and strengthen relationships with existing clients, universities, and colleges to enhance collaboration opportunities and drive sustained growth.

School Development Initiatives

• Cultivate and maintain strong relationships with university and college lecturers.
• Work closely on learning, development, training, and internship programs available to students.
• Promote career advancement opportunities in Singapore to students and graduates.
• Maintain regular follow-ups with lecturers to strengthen partnerships.
• Collaborate closely with lecturers to bridge the talent gap and enhance student readiness for the workforce.

Ad Hoc Duties

• Support additional tasks as requested to ensure efficient business operations.

About the company
Our client is a well established life & health insurance company.

About the job
You will be responsible for developing and enhancing health insurance products. Key responsibilities include conducting market research, drafting product specifications and training materials, and collaborating with various teams. The role also involves preparing product launch communications, and supporting post-launch monitoring and performance reviews.

Skills and experience required
At least 8 years of pricing/product development experience in the re/insurance industry, ideally in health products. In order to succeed you should have knowledge and experience with the health regulations in Singapore. You should possess strong business acumen, good communication and presentation skills, with the ability to work with multiple stakeholders.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )