1.Experience: Minimum of 10 years of experience in operations management or a related role.

2. Education: Bachelor degree Business Administration

3. Candidate must know how to manage the foreign worker.

4. Candidate must know Engilsh and Bangeli Languese Beacuse our most of the workers are Bangladeshi.

We are hiring!

Project Manager, Political Cooperation and Parties in Asia (44 work hours per week)

The Konrad-Adenauer-Stiftung (KAS), a German non-profit organization, works nationally and internationally to promote peace, freedom, justice, and prosperity. The Regional Programme Political Dialogue Asia based in Singapore herein aims to contribute to the strengthening of regional integration, global governance and international dialogue among Asian countries as well as between Europe, Asia and Australasia.

We are looking for a highly motivated self-starter to join the team of 20 colleagues at the foundation’s office in Lavender. As Project Manager, you will report to the Political Dialogue Asia Director, while independently planning, overseeing, and executing selected projects from our portfolio from ideation through to completion. You will interact with a wide range of internal and external stakeholders and carry the sole responsibility of transparent budget planning and financial accounting of your projects.

As the Project Manager for Political Co-operation and Parties in Asia you will handle the Konrad Adenauer School for Young Politicians (KASYP): Konrad Adenauer School for Young Politicians (KASYP) - Regional Programme Political Dialogue Asia - Konrad-Adenauer-Stiftung contribute to its constant evolution, finding synergies with other projects and liaising with our KASYPERs, current and past batches.

Responsibilities:

• Plan and oversee local, regional and overseas programme activities
• Conceptualise (budget and content), plan, organise and implement events
• Ensure the presence of key stakeholders and brief them on their contributions
• Identify partners and participants on the level of regional organisations
• Initiate, develop, maintain and deepen meaningful collaborative relationships
• Provide policy analyses and policy briefings
• Conduct research on current political developments
• Liaise with our network of young politicians and the alumni network ADLA

Required Qualifications, Experiences, Skills:

• Minimum bachelor’s degree in social science, political science, management, or other related fields. Master’s degree is a major plus
• At least 3 years of relevant work experience in project planning, budgeting, and implementation. Handling of public funds is an asset
• Broad political knowledge about the region, in particular of countries in Southeast, South and East Asia and their political systems, parties and intra-regional integration
• Good organizational and interpersonal skills as well as service-minded attitude
• Ability to multitask and prioritize tasks effectively
• Identification with the background and values of KAS, especially with European and democratic values
• Willingness to travel for conferences in the Asia-Pacific Region. Applicant should ideally be located in Singapore.

KAS offers:

• A varied area of responsibility in an international environment
• An appropriate remuneration with regards to the requirements
• Flexible working arrangement (remote work, unless for conferences)
• Integration into the wide KAS network worldwide

Only applications received via e-mail will be considered. Please include: A Letter of Motivation (tell us something unique about who you are!), your CV, reference letters, University degree(s) and transcripts, and any relevant certificates to HR Manager: [email protected]

The application shall include the earliest date of availability, nationality and visa status in Singapore.

Application Deadline: 30 January 2025

PLEASE NOTE: Due to the high number of applications we expect to receive, we will only contact those applicants who will be invited for interviews.

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

We are seeking a versatile senior software manager to develop cutting-edge software solutions to optimize our business operations. In this role, your duties will include supervising junior software developers, analyzing software performance and configuration systems, and managing the deployment and integration of new software. You will also be required to hire new software developers.

To ensure success as a senior software manager, you should possess extensive experience as a senior software manager and a mentor of junior software developers. First-class senior software managers drive software innovation at their companies.

Senior Software Manager Responsibilities:

• Consulting with management and software developers to determine software solution requirements.
• Evaluating software solutions and system performance, as well as supervising the software development team.
• Demonstrating patience and using effective explanations when mentoring junior software developers.
• Managing the development, deployment, and integration of software solutions.
• Determining system specifications and analyzing test stage data prior to software installation.
• Managing the installation and configuration of software solutions.
• Collaborating with front end users on software functionality.
• Resolving software deployment and integration errors, and documenting processes.
• Performing routine maintenance and monitoring performance metrics.
• Keeping abreast of new software technologies, as well as conforming to best practices in cybersecurity.

Senior Software Manager Requirements:

• Bachelor's degree in software engineering, computer science, information systems, information technology, or similar.
• Master's degree in a related field preferred.
• 5 years of experience in software development and team management.
• In-depth knowledge of programming languages such as Python and JavaScript.
• Ability to mentor junior software developers, as well as to collaborate with all stakeholders.
• Extensive experience in developing, deploying, and integrating software solutions.
• Proficiency in documenting processes and monitoring performance metrics.
• Knowledge of best practices related to data encryption and cybersecurity.
• Ability to keep up with software industry trends and innovation.
• Exceptional interpersonal and communication skills.

We are looking for a passionate and solution-oriented senior account manager to be responsible for multiple client accounts. The senior account manager's responsibilities include maintaining a thorough knowledge of our business and offerings, developing and implementing strategic plans to grow accounts, managing and strengthening client relationships, identifying new business opportunities, and coordinating with internal teams to deliver on client expectations.

To be successful as a senior account manager, you should be able to manage and develop your accounts and ensure client satisfaction. Ultimately, an outstanding senior account manager should have strong communication, customer service, and account management skills and be highly organized and accomplished at solving problems and closing deals.

Senior Account Manager Responsibilities:

• Following up on leads and winning new clients.
• Developing and implementing strategic plans to manage and grow accounts.
• Retaining clients and building strong, trusting relationships.
• Understanding client needs and identifying new business opportunities within your portfolio.
• Providing superior customer service and ensuring client satisfaction.
• Communicating and coordinating with internal teams to deliver solutions.
• Identifying opportunities for improvement and proposing new tools and processes.
• Supporting sales teams to improve their performance and reach targets.
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Senior Account Manager Requirements:

• Bachelor's degree preferred.
• 2+ years of experience with business development, sales, or account management.
• Experience managing large account portfolios.
• Strong customer service and project management skills.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office and CRM software.
• Highly organized and solution-oriented.
• Detail-oriented and able to prioritize.
• Self-starter and able to work efficiently under pressure.

Responsibilities

· Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

· Prepare and submit performance reports

· Decide on reward and promotion based on performance

· Hire and train new employees

· Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

· Proven experience as supervisor or relevant role

· Familiarity with company policies and legal guidelines of the field

· Ability to learn a variety of job descriptions

· Excellent communication and interpersonal skills

· Outstanding organizational and leadership skills

· Good knowledge of MS Office

Assistant Cook duties and responsibilities

The primary duty of an Assistant Cook is to assist the Cook in the day-to-day operations of the kitchen. Their main duties include

· Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

· Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

· Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

· Buying, weighing and storing ingredients and food supplies

· Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

· Managing inventory, unloading supplies and organising the storeroom

Assistant Cook skills and qualifications

A successful Assistant Cook candidate will have various prerequisite skills and qualifications needed to perform duties effectively. These qualifications include:

· Experience in kitchen operations

· In-depth understanding of food health and safety regulations

· Exceptional time management and organisational skills

· Excellent verbal communication skills

· Exceptional physical stamina and strength

· Ability to work as part of a team

· Thoroughness and attention to detail

Assistant Cook experience requirements

Assistant Cooks have no specific work experience requirements. However, employers prefer candidates who have worked with a cook or have experience in a kitchen-related role. Applicants who have worked in restaurants, commercial kitchens, catering agencies and hotels are ideal for this role. Candidates can also receive valuable experience through volunteering. The ideal candidate should have a good understanding of the protocols and procedures of the food service industry, including health and safety standards. Candidates can receive experience through formal trainings and internships.

Prepare purchase orders and send copies to suppliers and to departments originating requests.

Determine if inventory quantities are sufficient for needs, ordering more materials when necessary.

Respond to customer and supplier inquiries about order status, changes, or cancellations.
Perform buying duties when necessary.
Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems.
Review requisition orders in order to verify accuracy, terminology, and specifications.

Prepare, maintain, and review purchasing files, reports and price lists.
Compare prices, specifications, and delivery dates in order to determine the best bid among potential suppliers.

Track the status of requisitions, contracts, and orders.
Calculate costs of orders, and charge or forward invoices to appropriate accounts.

Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet specifications.

Compare suppliers' bills with bids and purchase orders in order to verify accuracy. Approve bills for payment.
Locate suppliers, using sources such as catalogs and the internet, and interview them to gather information about products to be ordered.

Maintain knowledge of all organizational and governmental rules affecting purchases, and provide information about these rules to organization staff members and to vendors.
Monitor in-house inventory movement and complete inventory transfer forms for bookkeeping purposes.

Responsibilities

· Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

· Prepare and submit performance reports

· Decide on reward and promotion based on performance

· Hire and train new employees

· Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

· Proven experience as supervisor or relevant role

· Familiarity with company policies and legal guidelines of the field

· Ability to learn a variety of job descriptions

· Excellent communication and interpersonal skills

· Outstanding organizational and leadership skills

· Good knowledge of MS Office

Below are duties, tasks, and responsibilities most companies would include in the job description of their sales supervisors:

§ Formulate pricing policies.

§ Determine daily coupons.

§ Ensure pricing is correct.

§ Work on store displays.

§ Attend trade shows to identify new services and products.

§ Coach, train, counsel, recruit and discipline employees.

§ Evaluate on-the-job performance of sales team.

§ Identify future and current trends that appeal to consumers.

§ Ensure merchandise ready to be displayed clean.

§ Approve contracts with vendors.

§ Ensure items are in stock and maintain inventory.

§ Keep up with fluctuating demand and supply.

§ Analyze financial and operating statements for profitability ratios.

§ Ensure promotions are in with company’s standards.

§ Utilize ICT for data analysis, to record sales figures and forward planning.

§ Monitor local competitors.

§ Organize sales staff schedules.

§ Preside over staff meetings.

§ Assist sales staff in achieving sales targets.

§ Manage different departments in the store.

§ Handle customer complaints, questions and issues

Duties and Responsibilities

 Undertake menu planning

 Oversee and participate in the preparation and cooking and serving of main meals, snacks, cakes, etc. in accordance with specified menus.

 Determine quantities to be cooked and size of portions to be served, taking into account diets to meet medical, ethnic and personal needs.

 Check quantity and quality of stock received and notify suppliers of deficiencies.

 Oversee washing and cleaning of floors, crockery, utensils, work surfaces and other kitchens equipment to ensure that the necessary hygiene and health and safety standards are maintained in the kitchen and dining room as appropriate.

 Ensure that the appropriate clothing, including head wear, is worn at all times in accordance with the health guidelines.

 Co-operate fully with the statutory inspections and implement recommendation as appropriate.

 Supervise other the Kitchen Staff Team on shift and undertake performance appraisal

 To undertake such other duties as may be assigned from time to time.

Qualification and competences

 Certificate in food production from a recognized institution

 Food handler’s certificate.

 Experience of 3 years working in a kitchen providing meals for large numbers

 Ability to prepare and serve well-presented and attractive meals to individual requirements.

 A positive attitude and commitment to providing nutritious meals and offer a range of choices including to those with specific dietary requirements.

 The ability to form positive relationships with colleagues.

 Knowledge of prevailing regulations on Hygiene.

The Senior Inside Sales Manager leads the Inside Sales team and/or partners with Marketing to provide strategic direction and drive accountability.

The Senior Inside Sales Manager will collectively drive standardization to define and achieve sales and margin goals while driving Inside Sales Key Performance Indicators (KPIs).

Responsibilities

• Drive and continuously improve Inside Sales KPIs to ensure customer satisfaction
• Work with the team to balance workloads and headcount
• Define processes to handle additional responsibilities assigned to sales
• Serve as coach and mentor to inside sales leadership
• Partner with Inside Sales Manager to determine monthly/annual sales and gross profit plans
• Serve as a point of escalation to ensure customer issues are resolved promptly
• Work closely with the Director of Sales and Marketing to plan, lead, and execute corporate strategic initiatives
• Engage with the team to develop and nurture internal working relationships and ensure alignment of key strategies and tactics (sales, margin, EBITDA)
• Spearhead large projects to implement best practices involving branch and potential component stocking programs

Qualifications

• Bachelor’s Degree preferred
• 4 years experience required inside sales management as a Manager leading a team in a B2B business
• 2 years of training and developing a sales force.
• Strong professional sales and consultative skills, ability to coach and mentor growing sales team.
• Knowledge of principles and methods for showing, promoting and selling products or services, including marketing strategy and tactics, product demonstration, and sales techniques.
• Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
• Knowledge of business and management principles, including resource allocation, leadership and coordination of people and resources.
• Ability to establish and maintain cooperative working relationships.
• Ability to function effectively in cross-functional work environments.
• Strong written and verbal communication skills.
• Strong analytical, math, and persuasion skills.
• Strong understanding of customer and market dynamics and requirements.
• Strong background and track record in managing creative sales initiatives.
• Knowledge of wholesale distribution products and markets is preferred.

Assist to coordinate the development, interpretation and implementation of hotel policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff.

· Analyze daily reports to check irregularities.

· Proficient with the standards set by the Hotel.

· Conduct random checks to ensure that all standards are being consistently followed in the F&B Division.

· Maintain up-to-date records on food and beverage staff grooming standards, attendance, standards, work and vacation schedules, labor costs, payroll, absenteeism, turnover and disciplinary action.

· Coordinate the selection, purchasing, storage, inventory, maintenance and usage of all related food and beverage supplies and equipment.

· Handle all guest complaints in the food and beverage area and be responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develop new techniques of service towards maximum guest satisfaction at minimum operating costs.

· Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisition purposes, store inventories, cost control procedures and forecasts.

· Work closely with local, state and governmental organizations in maintaining highest standards of health, sanitation and cleanliness in food and beverage areas.

· To provide the necessary training to their staff.

· Develop new and analyze existing procedures and special promotions that will improve guest loyalty under the guidelines of the Hotel policies.

· Develop and maintain effective communications between all operating departments.

· Perform other tasks or projects as assigned by Director, Food & Beverage.

Conduct daily F&B Meeting to discuss guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.

Manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support. Handles tour assignments, overall control over day-to-day operations.
Service-oriented with strong multi-tasking skills. Guides the operations teams to address any customer feedback and vendor management issues. Able to think clearly in emergencies and ensures smooth tour operations in accordance with schedules.

Manage to handler all outbond and inbond cases, carry out supervisory responsibilities in accordance with company's policies and applicable laws.

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (600+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/

Role Description

As a Performance Marketing Manager at Propseller, you will initially join us as an Individual Contributor (IC), directly influencing our growth through strategic and hands-on management of our digital marketing efforts. This role offers a unique opportunity to not only shape our performance marketing strategies from the ground up but also to grow into a leadership position as you help scale the team and its operations in line with our expanding business needs.

Ideal Candidate

You are a highly motivated performance marketing professional with a proven ability in paid social channels. Your expertise lies in crafting and executing impactful digital advertising campaigns that drive lead generation and business growth. With a data-driven approach, you excel at analysing campaign performance and optimising strategies to meet and exceed objectives. Comfortable in an Individual Contributor role, you thrive on directly influencing outcomes and bringing creative, analytical insights to our team. Your passion for innovation and excellence makes you a valuable asset in our hands-on marketing efforts.

Duties & Responsibilities

• Full-funnel marketing strategy: Develop and execute a comprehensive full-funnel marketing strategy to generate leads throughout the property buying and selling journey.
• Branding campaigns: Plan, implement, and optimise lead generation and branding campaigns across digital channels, including but not limited to Google Ads, Facebook Ads, TikTok, and other native advertising platforms.
• Marketing budget: Efficiently manage and allocate a growing monthly budget across marketing channels to maximise ROI.
• Innovation to increase leads: Innovate by identifying and testing new digital marketing channels to reach untapped audiences, thereby increasing the volume of high-quality leads.
• Channel growth: Create and execute roadmaps for channel growth, leading cross-functional projects to support these initiatives.
• Marketing creatives: Continuously test and enhance marketing creatives, copy, and landing pages in collaboration with creative partners and internal teams.
• Tracking systems: Implement and maintain robust tracking and attribution systems to analyse channel performance, focusing on lead volume, cost per lead, and conversion rates.
• Team growth: Foster the growth and development of the Performance Marketing team, guiding them towards achieving collective and individual goals.

Requirements

• Bachelor's or Master's degree in Engineering, Business, or a related field from a leading institution.
• 4+ years of experience in acquisition marketing, with a strong emphasis on digital advertising and performance marketing. A focus on lead generation is highly preferred, showcasing an ability to effectively attract and engage potential clients. We are open to considering candidates with less experience for a Senior Performance Marketing Specialist role.
• Experience in managing digital ad campaigns across platforms like Google Ads and Facebook Ads, with a preference for candidates knowledgeable in TikTok and other emerging platforms.
• Demonstrated ability to manage budgets effectively and drive marketing efficiency.
• Strong analytical skills and a preference for making data-driven decisions.
• Familiarity with digital marketing tools, platforms, and best practices, particularly in the B2C sector.
• A hands-on, proactive, and team-oriented work ethic.
• Detail-oriented.
• Comfortable working as an Individual Contributor with the ability to self-manage and drive projects to completion. Ambitious and interested in assuming leadership roles as the team grows.

You Get

• Central office: WeWork office near Lavender, Bendemeer, and Farrer Park MRT;
• Swimming pool and gym access: access to our office swimming pool and gym;
• Cutting-edge equipment: MacBook Pro, Jabra headset, fully integrated CRM, and more;
• Quarterly town halls: Quarterly town halls including company-wide physical gatherings;
• Team lunch budget: Quarter budget for team bonding lunches or dinners;
• Bi-annual performance and salary reviews: giving all the opportunity to progress fast;
• Corporate health insurance: with HSBC Life, including hospitalisation, general practitioners, TCMs, specialists and dental consultations.
• 100 amazing “Professional fire makers” as colleagues: Experience a fast-paced, innovative tech startup culture, collaborating with a team of talented and upbeat "Sunshine" colleagues who bring positivity and energy to work every day;
• Impact: Opportunity to make an impact by guiding people through one of life’s biggest financial decisions, buying or selling a home.

Recruiting Process

Ideal length: 3 weeks

If your application is selected:

• Interview 1: Introductory video call with People & Culture Director
• Case Study Assignment 1: Prepare case at home, then submit for review
• Interview 2: Physical: Case Study presentation with Head of Marketing & marketing teammates
• Case Study Assignment 2: Prepare case at home and bring it to the next interview. The second case serves as a preparation for the next interview
• Interview 3: Physical: Meet with Head of Marketing & marketing teammates
• Interview 4: Physical: Meet with CEO
• Reference Check
• Welcome aboard!

Compensation:

Performance Marketing Manager: Basic monthly salary of $6,000-$9,500 + stock options.

Senior Performance Marketing Specialist: Basic monthly salary of $4,000-$6,500 + stock options

Are you passionate about delivering exceptional dining experiences and leading a team to success? We are seeking an experienced and dynamic Restaurant Manager to join our vibrant team and oversee the day-to-day operations of our esteemed restaurant.

What We’re Looking For

• Minimum of 4 years of experience in restaurant management or a related role.
• Proven ability to lead and motivate a team to achieve success.
• Strong understanding of restaurant operations, customer service, and inventory management.
• Excellent communication and problem-solving skills.
• Passion for delivering high-quality food and service.

What You’ll Do

• Oversee daily restaurant operations, ensuring a seamless dining experience.
• Lead, train, and motivate a team of staff to meet performance goals.
• Maintain high standards of food quality, cleanliness, and customer service.
• Manage budgets, control costs, and optimize profit margins.
• Develop and implement strategies to enhance customer satisfaction and loyalty.

What We Offer

• Competitive salary ranging from $5,500 - $8,800, based on experience.
• Opportunities for career growth and professional development.
• A positive and supportive work environment.
• Employee benefits and incentives.

Job Description & Major Responsibilities:

• Responsible for delivering and meeting the service performance KPI for building managment services to comply with regulatory QOS requirement and customers SLA .
• Understand system parameters and interactions to allow process development and extensive electrical and mechanical troubleshooting.
• Being a operation manager, this person is to support the team in meeting customers’ expectations and company’s expectations.
• Responsible for Service Operation for Mobile VAS, including proactively Monitoring, Detecting, Analysing, Investigating, Responding and Mitigating potential Service alerts/incidents. The operations should leverage on proactive OSS/tools to monitor and analyze activity on networks, servers, databases, applications, services and other systems, looking for anomalous trending and event that could be indicative of a degrades or possible incident.
• Support Tier 1 Integrated Network Operation Centre (7 x 24) on Incident Management and Service Recovery in accordance with Singtel Networks Incident Management framework and Crisis Management.
• Responsible for Service Transition to support rollout of new systems/platforms to deliver new services or capabilities, such that these new rollouts meet agreed project-KPIs in areas of timeline, service-quality and service-feature deliverables. This includes tender technical-specs definitions, tender evaluations, technical system-rollouts and verifications followed by system commissioning and operations.
• Support CustCare to investigate/resolve customer complaints on service quality and service difficulties in the Machinery Value Added Services platforms.
• Lead in the Incident Management and Service Recovery during service difficulties/outages to restore services in the most time-effective manner and minimize impact to customers.
• Accountable for Continuous Service Improvement (CSI) process by using methods from quality management to learn from past successes and failures to improve service reliability, service quality, SLA and customer experience, and also review/improve the Playbook for Incident Analysis and Response to manage service degradation, outages or denial of service. Participate in Networks Operation Excellence Forum to lead Continuous Improvement (CI) initiatives to reduce fault rate and trouble tickets.
• Support Network Incident/Crisis Management Team (IMT/CMT) as recovery team during Major Network Crisis (Severity Level 2 and higher)
• Implement Business Continuity Management System (BCMS) including creating Business Continuity Plans and Procedures, Risk Assessment (RA), Business Impact Analysis (BIA), conduct yearly audit for BCMS compliance and certification.
• Accountable for ensuring SSO meets Capex/Opex budget and Newton Cost Transformation objectives whilst meeting the desire Service Level Agreement (SLA) and cost optimization for Technical Support Agreement (TSA).
• Manage a cluster of maintenance projects.
• Define and lead the implementation of support services
• Able to coach Support Engineer to provide L1, L2 and L3 support to assess, classify, prioritise and diagnose issues in a timely and collaborative manner within the team
• Identify and review maintenance processes to maintain the service level
• Define, automate and improve system monitoring activities to ensure continuity of service
• Establish performance metric for service level measurement and dashboard reporting
• Maintain a good knowledge base for L1 screening prior to L2 escalation
• Coach team on best practices in root casual and defect trend analysis for continuous improvement
• Define and implement preventive measures to achieve proactive maintenance
• Manage the release management process
• Reporting to management on the operational status across the cluster of maintenance projects
• Involve in capacity management of the team resources

Requirements:

· To attend weekly meeting and presentation

· To write technical report

· To handle specific jigs during service jobs

· Proficient in Microsoft Office programs

· Demonstrate ability to work effectively with team members and customers.

Require good communication skills, documentation and customer service skills

-Support CustCare to investigate/resolve customer complaints on service quality and service difficulties in the construction Services platforms

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/

Role Description

As a Real Estate Portfolio Manager, you are responsible for managing an inventory of 100+ residential property listings. You are the brain of the Squad you belong to, defining the listing strategies, pricing policies and valuation methodologies. On a day-to-day basis, you review and approve the valuations produced by the pricing analysts, recommend listing prices based on data-driven research and insights, and fuel your team with your expertise. You will be instrumental in ensuring that your Squad, comprising of sales and client success team members, achieves its revenue growth targets.

As part of the team, you hold the keys to determining the risk we choose to take on in our portfolio by driving an ongoing dialogue between the sales team and clients. You contribute and lead projects that make our data, reporting, pricing methodology, workflows, software, and advice to clients top-tier.

Duties & Responsibilities

• Conduct market analysis to understand volumes and price trends;
• Review and approve indicative valuations of residential properties;
• Manage, with full ownership, an inventory of 100+ property listings for sale or rent;
• Propose and implement innovative pricing strategies aimed to sell high and fast;
• Drive high-impact projects that leverage data to deliver real estate agency services like no other;
• Identify action items to clear your listing inventory and get them executed by the sales team;
• Meet regularly with the Sales team and clients to provide pricing guidance;
• Coach and manage a team of pricing analysts;
• Improve our products and processes by working with our software product team.

Ideal Candidate

You are a driven self-starter and a data-savvy individual with some experience valuing properties in the real estate industry. Fundamentally, you enjoy valuation work but crave opportunities to contribute directly to the business and advise our sales team and clients regarding the biggest financial decision of their lives.

You thrive on being a trailblazer in defining our scientific methodology for valuing residential properties, one that our clients can consistently depend on.

Requirements

• Education & Experience:

Bachelor’s Degree from a top university;
1+ years of experience in the valuation or advisory team of a real estate firm;

• Language: Fluent in English with excellent oral and written communication enabling effective communication with clients and the sales team to facilitate guidance and advice;
• Strong understanding of and passion for the local residential market;
• A deep interest to simplify and bring sophisticated real estate science to the average consumer;
• Strong analytical and Problem-solving skills with a focus on actionables;
• Advanced MS-Excel / G-Sheet skills, including complex modelling;
• Client-centric with a commitment to achieving the very best for our clients;
• Good level of interpersonal skills and emotional intelligence;
• Entrepreneurial drive with an open mindset;
• Perfectionist mindset with very strong attention to details;
• Nice to have (not required): Appraiser or RES licence.

You Get

• Central office: WeWork office near Lavender, Bendemeer, and Farrer Park MRT;
• Swimming pool and gym access: access to our office swimming pool and gym;
• Cutting-edge equipment: MacBook Pro, Jabra headset, fully integrated CRM, and more;
• Quarterly town halls: Quarterly town halls including company-wide physical gatherings;
• Team lunch budget: Quarter budget for team bonding lunches or dinners;
• Bi-annual performance and salary reviews: giving all the opportunity to progress fast;
• Corporate health insurance: with HSBC Life, including hospitalisation, general practitioners, TCMs, specialists and dental consultations.
• 100 amazing “Professional fire makers” as colleagues: Experience a fast-paced, innovative tech startup culture, collaborating with a team of talented and upbeat "Sunshine" colleagues who bring positivity and energy to work every day;
• Impact: Opportunity to make an impact by guiding people through one of life’s biggest financial decisions, buying or selling a home.

Recruiting Process

Ideal length: 1 week

If your application is selected:

1. Interview 1 (30 mins) – Video Call: Introductory call
2. Case to be prepared at home
3. Interview 2 (1 hr) – Physical: Case presentation with our Head of Operations and team member
4. Interview 3 (1 hr) – Physical: Meet with our CEO
5. Welcome aboard!

Possible career path

Real Estate Portfolio Managers are Propseller's next generation of Sales Managers, Inside Sales Managers, or Operations Managers.

Job Responsibilities:

• Talent Acquisition & Recruitment:
  Oversee the Group entire recruitment process, from job posting to candidate selection.
  Prepare and present monthly recruitment reports.
  Collaborate with hiring managers to identify current and future hiring needs.
  Advertise job openings on the company’s careers page, social media, job boards, etc.
  Act as a consultant to new hires and assist with onboarding.
• HR Administration:
  Maintain employee records, documents, and update HR databases while handling confidential information with discretion.
  Administer work passes applications and renewals.
  Ensure compliance with all HR policies, procedures, and labor laws.
  Handle employee queries and provide timely support on HR-related issues.
• Compliance & Reporting:
  Ensure compliance with labor laws and relevant regulations.
  Prepare and present HR reports to management.
  Oversee timely tax filing (IR21, IR8A), CPF submission, and other government claims.
  Support internal and external payroll audits.
• Employee Performance & Welfare:
  Conduct performance evaluations and provide constructive feedback to employees.
  Manage employee separation processes, ensuring smooth transitions.
  Coordinate employee welfare programs and manage feedback/grievances.
  Support the organization of company-wide events and recreational activities.
• HR Projects & Training:
  Coordinate HR projects, meetings, and training seminars.
  Assist with ad-hoc administrative support to the HR team as required.

Job Requirements:

• Minimum Diploma/Degree in Human Resource or its relevant field
• Preferably at least 3 years of relevant working experience
• Working knowledge of Info-Tech, MS Word and Excel
• Ability to communicate effectively
• Able to multi-task, proactive and takes ownership to complete assigned tasks

Immediate vacancies available. We regret that only shortlisted candidates will be contacted.

Job Description:

• In-charge of regional sales by Analysis, develop and implement sales strategies alignment with business objectives to achieve revenue and growth goals
• Build strong relationships with stakeholders to develop and expand new business opportunities
• Setting up business plans and formulating budgets, forecast and performance reports.
• Build, mentor, and inspire a high-performing sales team to excel and to meet sales target
• Any adhoc duties assigned by the Management

Requirement:

• Minium Bachelor’s degree in any fields
• At least 10 years of demonstrable working experience
• Strong sales background with proven revenue track records
• Possess good network and strong knowledge of the regional markets will be advantageous
• Good business acumen with excellent sales and negotiation skills
• Strong leadership and team-building skills, with the ability to motivate and guide
• Excellent written, oral, presentation and facilitation skills
• Executive presence, able to quickly establish personal credibility and demonstrate expertise
• Strong proven analytical, conceptual and strategic skills; able to foresee the market potential and develop strategies to grow the business
• Highly motivated, persistent and results driven attitude individuals

Job Description & Requirements

Identifying and establishing new projects

Site visit for check compliance to submit all authorities's submission

Preparing tenders, proposals and quotations for submission of projects

Negotiating contracts terms and conditions

To plan and perform testing activitives as well as assist in the implementation of all required

technical solutions

Liase with sub-contractor and consultants for the execution of works

Ensure timely delivery of projects according to schedule

Attend site and progress meeting of the projects

Manage costs and time

Deal with potential risks

Ensure successful completion and closure of project

Check & comment on Sprinkler, Automatic Fire Alarm & Mechanical Ventilation plans

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

• Minimum education bachelors degree
• Minimum 3+ yeras working experience
• Identifying new opportunities: Finding new business opportunities and markets
• Developing strategies: Creating and implementing strategies to grow the business
• Building relationships: Cultivating and maintaining strong relationships with clients
• Conducting research: Staying ahead of trends by conducting market research
• Collaborating with sales: Working with the sales team to achieve business goals
• Negotiating deals: Using strong negotiation skills to close deals and win new business
• Reporting on activities: Reporting on business development activities and outcomes
• Managing projects: Setting goals, planning and managing projects, and managing risks

A Digital Marketing Manger is a professional who is responsible for maintaining a brand’s online presence and sales by working on various marketing campaigns. Their duties include researching, strategizing with other professionals and creating content for successful campaigns.

• Planning digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising
• Maintaining our social media presence across all digital channels
• Measuring and reporting on the performance of all digital marketing campaigns

A Digital Marketing Manger is a professional who is responsible for maintaining a brand’s online presence and sales by working on various marketing campaigns. Their duties include researching, strategizing with other professionals and creating content for successful campaigns.

• Planning digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising
• Maintaining our social media presence across all digital channels
• Measuring and reporting on the performance of all digital marketing campaigns

Job Description:

The Sales Manager is responsible for overseeing and driving the sales strategy, operations, and team performance to achieve company revenue goals. This role involves leading a team of sales representatives, developing sales plans, managing client relationships, and ensuring that sales targets are met or exceeded.

Key Responsibilities:

1. Sales Strategy Development:Develop and implement effective sales strategies to meet company objectives.
   Analyze market trends and competitor activities to identify opportunities for growth.
   
2. Team Leadership and Management:Lead, motivate, and manage a team of sales representatives.
   Provide guidance, training, and performance feedback to the sales team.
   Set clear sales goals and ensure team alignment with company objectives.
   
3. Sales Target Achievement:Monitor sales performance to ensure that targets and quotas are being met.
   Work with the sales team to identify areas for improvement and provide support.
   
4. Client Relationship Management:Develop and maintain strong relationships with key clients and customers.
   Identify new business opportunities and manage the sales pipeline effectively.
   Ensure customer satisfaction and resolve any issues or concerns.
   
5. Reporting and Analytics:Prepare regular reports on sales activities, performance, and progress against targets.
   Analyze sales data to identify trends and provide insights for continuous improvement.
   
6. Collaboration with Other Departments:Work closely with marketing, product development, and customer service teams to ensure alignment on sales strategies.
   Participate in product launches and promotional activities to maximize sales.
   
7. Budgeting and Forecasting:Assist in creating the sales budget and forecast future sales targets based on market analysis and trends.
   Monitor spending and ensure that sales activities are cost-effective.
   

Qualifications and Requirements:

• Education: Bachelor’s degree in Business Administration, Marketing, or related field (or equivalent experience).
• Experience:Minimum 5+ years of sales experience, with at least 2 years in a managerial or supervisory role.
  Proven track record of achieving or exceeding sales targets.
  
• Skills:Strong leadership and team management skills.
  Excellent communication, negotiation, and interpersonal skills.
  Ability to analyze sales data and trends to make informed decisions.
  Proficient in using CRM software and other sales tools.
  Excellent organizational and time management abilities.
  
• Personality Traits:Goal-oriented, with a results-driven approach.
  Strong problem-solving skills and ability to handle pressure.
  High level of motivation and a positive attitude.
  

Work Environment:

• Full-time, office-based or remote (depending on the company's policies).
• Occasional travel for client meetings, trade shows, or conferences may be required.

Additional Requirements:

• Valid driver's license (if travel is required).
• Ability to work in a fast-paced, dynamic environment.