MAIN DUTIES AND RESPONSIBILITIES:
Recruitment & Onboarding
1. Administer the end-to-end recruitment process from pre-employment to onboarding.
2. Facilitate the New Hire Onboarding/Orientation programme and conduct the First-Day-at-Work orientation (including training on the use of the HR E-Portal).
3. Update recruitment tracking spreadsheet.
Maintenance of HR Documentation & Records
1. Facilitate all staff movements from recruitment, to onboarding and offboarding; ensuring that each stage is performed smoothly and the documentation is complete and filed accordingly in the P-files.
2. Track key employee events and dates such as Confirmation, Contract renewals, Long Service, Retirement and Re-Employment etc
3. Prepare and update standardized letters – employment contracts (including renewals, retirement & re-employment), confirmation, salary adjustments, promotions, bonus, long service, letters of certification etc
4. Prepare and regularly review/update the Standard Operating Procedures to ensure accuracy and completeness.
5. Prepare quarterly reports and dashboards for strategic decision-making to management in the areas of recruitment, training, claims, and exits.
HR System Administration
1. Create and manage employee records in the HR E-Portal (leave claim, 1profile) and payroll system (creation to cessation).
2.Create and maintain leave calendars in the HR E-Portal.
3. Liaise with the payroll vendor and IT on any system trouble-shooting issues.
Processing of Claims
1. Verify and approve HR-related claims.
Employee Insurance
1. Gather quotations and make recommendations on insurance renewal.
2. Prepare all information and data required for quotations and yearly renewal.
3. Submit claims that are processed manually and follow up on claim reimbursements to ensure staff are reimbursed on a timely basis.
4. Assist staff on Letter of Guarantee (if necessary) and claims submission via apps.
5. Answer queries relating to insurance matters.
Training
1. Collate training needs in an organization training plan, identify suitable training resources/courses for staff when necessary, and update training records.
2. Manage the Academic Program sponsorship and scholarship process.
3. Administer the application for and receipt of training funds from government agencies/ministries.
4. Upon receipt of staff training nomination form submissions, to perform first-level checks to ensure courses are within budget before forwarding for the necessary approvals.
Performance Management
1. Ensure performance management appraisals are duly completed and tracked as per timeline; including follow-up.
2. Ensure all performance management forms are filed.
3. Compile performance report for review/analysis.
Payroll
1. Administer payroll-related activities from ensuring all salary matters and pay records are updated in the payroll system, to initializing and processing pay records.
2. Verify downloaded claims for salary processing.
3. Prepare Bonus & Annual Increment spreadsheets for review and approval by approving managers.
Other HR work
1. Continuously review and provide inputs on effectiveness/streamlining of HR policies and processes.
2. Liaise with government agencies for funding of childcare leave, maternity leave, career support, Skills Future and other initiatives.
3. Prepare and complete government surveys.
4. Assist in employee engagement activities.
5. Manage the annual Conflict-of-Interest Declaration exercise.
6. Prepare management reports.
7. Provide documentation and prepare data for audit purposes.
8. Process immigration pass applications/renewals/cancellations on a timely basis.
QUALIFICATIONS
1. At least 5 years’ relevant HR operational experience in a generalist Human Resources role.
2. Strong working knowledge of multiple human resource disciplines including compensation and benefits, payroll, employee relations, performance management, Singapore Employment Act, Employment of Foreign Manpower Act, CPF Act, and the Tripartite Guidelines on Fair Employment Practices.
RELEVANT EXPERIENCE AND SKILLSETS
1. Familiarity with Access EasyPay will be beneficial.
2. Strong administrative, planning and organisational skills.
3. Excellent interpersonal and communication skills.
4. Meticulous with attention to detail.
5. Able to work independently with minimal supervision.
6. Team player with initiative and flexibility.
7. Able to multi-task and work efficiently under pressure to meet deadlines.
8. Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
9. Notify IRAS on tax-clearance matters for staff on immigration passes who leave the organisation.
10. Respond to inquiries on HR-related matters and provide guidance and interpretation to staff and managers on policy matters.
11. Carry out any other duties as assigned by the supervisor and/or Pastor-in-Charge.
