Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Copywriter & Community Manager

Maker Lab supports clients across technology, entertainment, financial services and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients in the travel industry. 

As a Copywriter & Community Manager within a creative social media team,  your main focus is on undertaking social media copywriting and growing and managing communities across social channels while ensuring the client’s brand and tone of voice remain consistent. In addition to day-to-day community management and conversations, you’re expected to gather and present social media trends, help translate them into actionable insights and support with implementing local social media strategies based on those.

You’ll be working in a fast-paced creative environment while helping to constantly evolve the local market’s social media copy and community engagement strategies and support with improving efficiencies.

Passion for social media is paramount for this role and the whole team! 

*Please submit your portfolio and work examples / deck to be considered for this role!

Role:

Social media copywriting

• Develop and deliver engaging, on-brand copy for social media and global community interactions, including drafting captions, assisting in supers, miscellaneous wordsmithing, etc., while adhering to SEO best practices and character limits.
• Manage quality control and tone of voice through excellent copywriting skills.
• Portray deep knowledge of social audiences, platforms, and their specific formats, and how to properly leverage them to create attention-worthy content.
• Bring alive the social media content and strategy developed by the client and the team.

Community Management

• Act as the lead for global community engagement and content across all social media channels, while proactively seeking out and implementing new and innovative ways to engage and grow our online community presence across various digital platforms.
• Portray deep knowledge of social audiences and platforms and how to leverage them to create attention-worthy content properly.
• Build a daily community engagement plan that sparks a social conversation between communities.
• Work with data and insights derived from the social pages and use the data to create reports to share with the broader team in making data-driven decisions.
• Spot trends and provide insights from conversations with audiences and consumers.
• Mine daily sentiment and conversations to proactively identify opportunities for new ideas and to provide feedback on active campaigns.
• Funnel insights and feedback to internal teams and stakeholders to foster data-driven decision-making.
• Lean into community management in a proactive, fun, and engaging way while being prepared to escalate any reputational issues as and when required.

You:

• 4+ years experience working in community management and content writing/creative copywriting capacity. 
• Knowledge of local context and culture is a must.
• Attuned with diverse online communities across entertainment, internet and pop culture industries and always plugged into a variety of communities and groups, both global and local.
• Thorough understanding of social media platforms, trends and online communities.
• Experienced with sourcing and managing video, image and audio assets, and comfortable securing the required rights and permissions.
• Exceptional verbal and written English communication and presentation skills.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

Scope of Work: The Business Project Manager will be responsible for overseeing and delivering key project initiatives.

Their role involves planning, coordination, and execution of project activities to meet business objectives, ensuring alignment with stakeholders and compliance with regulations.

Key Responsibilities:

Strong presentation skills are a must for this role.

Project Planning and Management

Develop and maintain detailed project plans, timelines, and milestones for the assigned scope.

Coordinate with cross-functional teams to align on deliverables and dependencies.

Identify risks and create mitigation plans to ensure project objectives are met.

Stakeholder Engagement and Communication.

Create a stakeholder map.

Act as the primary point of contact between internal and external stakeholders.

Ensure seamless handover of completed deliverables to the operational teams.

Documentation and Reporting

Maintain comprehensive project documentation (JIRA, confluence, gantt charts, etc), including task trackers, decisions, and lessons learned.

Deliver high-quality presentations and reports for management and stakeholders.

Salary: 7000 - 9000 SGD

We are hiring for a highly driven and motivated Manager, Internal Communications (APAC) position based in Singapore. The successful candidate will work in the regional Internal Communications team reporting to the Chief of Human Resources, and support local in-market teams to deliver internal communications strategies. 

What will be your mission?

• Working with the regional internal communications team, develop innovative internal communications campaigns, clear narratives, and programmes to engage organisation’s employee base, with a focus on the foodpanda brand and APAC region
• Develop editorial content and work closely with regional and business teams to ensure appropriate messaging
• Build stakeholder relationships across departments and regions to establish relevant messaging and tactics for each campaign and provide internal communications counsel for internal stakeholders
• Lead and support with hybrid event set-up and execution (e.g. Town Halls) to make sure we reach out to all teams
• Support internal communication from the management team through various channels 
• Build a robust community of internal ambassadors to help build a strong engagement
• Measure results of internal communications efficacy and report in a timely fashion
• Manage and support issues management, when necessary
• Work closely with PA & PR teams to make sure there is cohesion between internal and external communication narratives
• Develop and maintain internal communications Standard Operating Procedures, such as internal comms calendars and distribution lists​​​​​

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.

Responsibilities:

*Loading and unloading of goods

*General warehouse duties (eg quality check)

*Any other duties as assigned

Requirements:

*Minimum 1 year of warehouse working experience

*Candidates with valid Singapore forklift license preferred

*Physically fit. Able to carry heavy loads

*Willing to learn

*Willing to perform overtime

Remuneration:

*Basic salary: $2000-$2400 (depending on experience)

*Working hours: 9am - 6pm (Monday - Friday) 9am – 1pm (Saturday)

*Overtime: 1.5 times

*Average take home salary with overtime $2500 and above

Get to Know the Team:

We are looking for a Compliance Officer to join our Grab Direct General Insurer team based in Singapore. Our team focuses on ensuring that we uphold the highest standards of compliance, aligning with regulatory requirements and fostering a culture of integrity within our organization.

Get to Know the Role:

As a Compliance Officer, you will play a central role in maintaining our compliance framework. You'll be responsible for developing and implementing policies that adhere to regulations and industry standards while staying updated on any changes that may affect our business.

You will report to the Associate General Counsel, GrabFin.

This role will be onsite at Grab Office.

The Critical Tasks You will Perform:

• You will develop, implement, and maintain compliance policies and procedures that align with regulatory requirements and best industry practices.
• You will monitor and assess the company's adherence to relevant laws and regulations including the Insurance Act, Anti-Money Laundering (AML) regulations, and data protection laws.
• You will conduct regular compliance audits and risk assessments to identify potential compliance issues and recommend corrective measures.
• You will provide training and guidance to employees on compliance matters to ensure awareness and understanding of responsibilities.
• You will liaise with regulatory authorities and respond promptly to inquiries, ensuring timely submission of reports and required documentation.
• You will investigate compliance breaches and recommend appropriate disciplinary actions or remedial measures.
• You will stay updated on regulatory changes and industry trends, advising management on potential impacts.
• You will collaborate with departments such as risk management and internal audit to maintain a cohesive approach to compliance.
• You will prepare and present compliance reports to senior management and the board of directors.

About AppFlowy

AppFlowy is the AI collaborative workspace where you achieve more without losing control of your data.

The #1 open source alternative to Notion.

At AppFlowy, we’re on a mission to empower individuals and teams to create, organize, and share content seamlessly.

The Role

We’re looking for a creative and data-driven Content Marketer to craft compelling stories, drive audience engagement, and grow AppFlowy’s presence across digital platforms. You’ll play a critical role in defining our content strategy, amplifying our brand, and connecting with our vibrant community of users and developers.

What You’ll Do

• Develop and execute a content marketing strategy that aligns with AppFlowy’s business goals.
• Create and distribute high-quality content, including blog posts, case studies, whitepapers, social media posts, email campaigns, and video scripts.
• Optimize content for SEO to drive organic growth and improve search rankings.
• Collaborate with product, design, and community teams to ensure consistent messaging and branding.
• Manage content calendars and oversee the end-to-end content production process.
• Analyze content performance and iterate based on data-driven insights.
• Engage with the open-source community to spotlight success stories and promote AppFlowy’s unique value proposition.

• 6+ years of experience in content marketing, copywriting, or a related field.
• Exceptional writing, editing, and storytelling skills.
• Proficiency in SEO, content distribution channels, and analytics tools like Google Analytics or SEMrush.
• Proven track record of creating impactful content that drives engagement and growth.
• Strong understanding of open-source or SaaS ecosystems is a plus.
• Ability to manage multiple projects in a fast-paced environment.
• A self-starter with a growth mindset and a passion for building communities.

We are committed to hiring a diverse team and building an inclusive, equitable culture. We encourage every person who is interested to apply. We think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. You might be the perfect person, even if you don’t match 100% of the job description.

• Work with a passionate and talented team in a rapidly growing company.
• Contribute to an innovative product that empowers users around the globe.
• Competitive salary and benefits.

About Rystad Energy

Rystad Energy is a leading global independent research and energy intelligence company dedicated to helping clients navigate the future of energy. By providing high-quality data and thought leadership, our international team empowers businesses, governments and organizations to make well-informed decisions.

Our extensive portfolio of products and solutions covers all aspects of global energy fundamentals, spanning every corner of the oil and gas industry, renewables, clean technologies, supply chain and power markets. Headquartered in Oslo, Norway, with an expansive global network, our data, analysis, advisory and education services provide clients a competitive edge in the market. For more information, visit www.rystadenergy.com.

The role

Rystad Energy is recruiting for an Event Marketing Manager based in Kuala Lumpur or Jakarta. This role will collaborate with various business units and country teams in the Asia Pacific to ensure the right mix of events as part of the overall marketing strategy. It will be part of the marketing and communications team responsible for shaping and delivering strategies to drive brand awareness and support business growth.

Reporting to the Vice President, Head of APAC Marketing, the Events Marketing Manager is responsible for shaping all events in line with our messaging and new branding and implementing standards for excellence across all Rystad Energy events in the APAC region. He/she will be required to manage all details relating to event budgeting, messaging, agendas, logistics, on-site management, follow-up, and measurement.

Your responsibilities

• Short- and long-term planning and coordination of Rystad Energy events, including budget development and aligning common standards for excellence
• Plan and execute successful events of all sizes, including, but not limited to, summits, forums, briefings, tradeshows, webinars, and roundtables
• Create and manage a database to evaluate external events (tradeshows, conferences, speaking opportunities, etc.) and Rystad Energy’s strategy for involvement, aligned with the overall global marketing strategy and commercial objectives
• Align with the commercial team before, during, and after to ensure a successful event and that all onsite learnings are captured for future improvements
• Collaborate with other regions to ensure innovations are being adopted across all regions
• Establish yourself as the go-to person for clients and prospects when attending our events
• Improve and strengthen the professionalization of Rystad Energy’s internal and external events

Experience, skills, and personal qualities

• Bachelor / Master’s degree in relevant areas, e.g., Marketing, Events, Hospitality, Design, Business Administration
• Proven 5 – 7 years of work experience in a similar field/capacity
• Relevant B2B marketing experience
• Strong multi-tasker, problem-solving, strategic, analytical & project management skills
• Self-starter, collaborative, energetic, forward-thinking, creative, budget-focused, organized and detail-oriented
• Excellent written and verbal communication skills in English. Other Asian languages (Eg. Japanese/Korean) will be advantageous.
• Working knowledge of using marketing automation and design tools such as Adobe Creative Cloud (Illustrator, InDesign, Photoshop, Premier) and Microsoft Office (Word, Excel, PowerPoint)
• Open and willing to work in a matrix team structure
• Open to moderate amount of travelling

Why Rystad Energy

• A globally recognized company within the energy sector, known for its high levels of competence and independence.
• A diverse, dynamic, and highly skilled international working environment fostering professional growth.
• Competitive compensation and benefits package.

• Development opportunities and potential international relocation.
• Being part of a quickly expanding global business, contributing to the energy transition on a significant scale.

Group Overview

The Value-Added Services team is responsible for the short and long term growth of merchant acceptance for Visa’s existing and new Digital products and services. The team will achieve its success through working with and through its acquiring partners, key merchant partners and the technology firms driving innovation in the market place. This Singapore-based role will require you to be able to service mainly the Southeast Asian markets.

What a Senior Manager Technical Sales and Delivery does at Visa:

The Senior Manager Technical Sales & Delivery role will be responsible for providing technical and functional expertise for our Payments and Fraud Management and prevention platform. This role will also be responsible for consulting with our Clients on Business Processes and recommending Best in Class Payment and Fraud Prevention strategies. The role requires you to lead the pre-sales consultation and solution design discussion of new clients. Supporting client migration plans, developing and refining new solution offerings, and working with internal and external stakeholders to provide an optimal integration experience with the Cybersource and Visa platforms by demonstrating to our clients how our Integrated Commerce solutions can be integrated into their existing infrastructure and business processes while addressing any technical concerns.

You will be required to work closely with regional sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated clients. Candidates should have demonstrated skills in: Sales Engineering, Project Management, Consulting, and presentation/training in complex IT environments. The candidate should be familiar with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Responsibilities

• Develop tactical and strategic plans to support the needs of new and existing enterprise clients.
• Provide technical, functional and subject matter expertise to our sales team
• Conduct technical presentations and product demonstrations for customer audiences
• Be a lead resource in supporting the preparation and responses for RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new services
• Identify and work with third party resources as necessary to support client integration needs; down to code level detail
• Project planning, coordination, and delivery of services
• Communication and risk management to senior stakeholders internally and externally
• Drive revenue activation projects with industry standard Project management methodologies
• Consult with Clients for Solution Design & Architectural design
• Design and document custom workflow processes
• Develop and deliver customer, partner and internal training
• Contributing to corporate knowledge and best practices by creating or enhancing documentation and processes.
• Work with internal and client teams to develop integration plans, manage diverse stakeholders, and manage expectations

Why this is important to Visa

The Senior Manager, Technical Sales & Delivery position will be an integral part of our growing Asia Pacific Cybersource sales force. In this role, you will be responsible for working closely with our sales teams in providing technical and functional expertise for our suite of payment and risk management solutions, responsible for implementation and integration of new strategic clients, supporting client migration plans, delivering new solution offerings, and working with internal and external stakeholders to provide an optimal integration and project delivery experience with the Cybersource and Visa platforms by demonstrating to our clients how our solutions can be integrated into their existing infrastructure and business processes while addressing any technical concerns.

Projects you will be a part of:

You will be required to work closely with regional sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated Card Present Processing, Card Not Present Processing and Integrated Commerce clients. Candidates should have demonstrated skills in: project management, and presentation/training in complex IT environments. The candidate should be familiar with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for Technical Selling, Solution Consultancy, project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Furthermore, you will be at the forefront of Digital payment Systems of the Asia Pacific Markets, Working with Digital Market leaders that shape the landscape of payments. Not only will you be working with Acquiring Banks but also large scale Payment Technology Providers, merchants ,Payment Service Providers, Digital payment providers and market leaders.

We are seeking a highly skilled and experienced CTRM (Commodity Trading and Risk Management) Project Manager with a background in management consulting and expertise in commodity trading. The ideal candidate will play a crucial role in managing projects on the implementation and optimization of CTRM systems, leveraging their skills to deliver effective solutions.

• Lead and coordinate teams in an agile environment, ensuring high-quality, on-time delivery of projects.
• Lead & facilitate Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Develop comprehensive project plans, including scope, goals, deliverables, and timelines.
• Ensure that all projects are delivered on-time, within scope, and within budget.
• Act as the primary point of contact for all project-related matters.
• Establish and maintain relationships with clients, suppliers, and other stakeholders.
• Communicate project expectations and progress to team members and stakeholders in a clear and timely manner.
• Allocate project resources effectively and efficiently.
• Monitor resource utilization and adjust plans as necessary to meet project objectives.
• Manage project budgets, including forecasting and tracking expenses & identify and mitigate potential project risks and issues.
• Develop contingency plans to address potential obstacles.
• Ensure compliance with industry standards and regulations.
• Track project performance using appropriate tools and techniques.
• Report and escalate issues to management as needed.
• Provide regular project updates and status reports to stakeholders.
• Ensure that all deliverables meet the required quality standards.
• Implement and manage quality control processes throughout the project lifecycle
• Conduct post-project evaluations to identify areas for improvement

Qualifications:

• Bachelor’s degree in Business Administration, Engineering, or a related field.
• Scrum Agile or equivalent project management certification
• Project management experience within CTRM
• Experience of project management as a consultant
• Proven track record of managing projects from initiation to completion.
• Experience with resource allocation, budget management, and risk assessment.

Skills:

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in project management software tooling, particularly JIRA
• Ability to work under pressure and meet tight deadlines.
• Analytical mindset with problem-solving abilities.

This role is a part of CyberSource Technical Sales team within AP region which is one of the fastest growing organizations within Visa. The team comprises of Tech Partner Enablement Consultants, Technical Sales Consultants, Client Delivery Consultants and Merchant Optimization Consultants. With the booming Asia Pacific Business, we are looking to add another vibrant candidate into our bustling team to assist in expanding the vibrant and dynamic business.

What a Manager, Payment Optimization does at Visa:

We are currently looking for a manager position candidate located in Singapore for CyberSource Sales Engineering team to manage the Payment Success Improvement Program for CyberSource AP Merchants and Acquirers. The merchant(s) engagement program will also include consulting for Merchant business optimization based on data insights and research.

Working in tandem with AP account managers and some of the largest merchants and acquirers across Asia, the role holder will utilize data, analytics, market research and subject matter expertise to drive additional value to our client’s payment success and business optimization programs.

Responsibilities:

• Work with AP Payment Optimization function lead to strategize and execute plans to drive incremental improvement in payment success rates for CyberSource merchants in AP region.

• Plan and execute consulting program(s) with CyberSource AP merchants and acquirers to improve payment success and merchant business optimization recommendations based on data insights and market research.

• Be the internal and external payment success expert for merchants/acquirers across AP region.

• Develop ongoing reviews of regional payment decline rates, identification of decline drivers and development of an integrated approach to reducing declines.

• Proactively understand how new products/services, as well as industry and technology trends impact on payment success performance and how in turn that impacts our clients.

• Maintain and build rapport with regional peers and other teams across Visa Inc. to exchange ideas, learn and leverage best practices.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

WeLoveSuperMom, a fast-growing and dynamic marketplace and community platform, has a mission to enable parents and families to live better and smarter in Southeast Asia.

Boasting one of the largest family communities in Singapore and growing fast in Indonesia and Malaysia, we are looking for self-driven, innovative, and collaborative media salespeople to be a part of this growth story.

Your role:

• Leverage your existing customer network to pitch and close innovative customer solutions from SuperMom’s array of products for insights, brand building, content marketing, and demand generation.
• Actively seek out qualified new sales opportunities through cold calling, networking, and social media.
• Collaborate with team members to achieve larger deal sizes and better results.
• Gather feedback from customers and prospects and share with internal teams to improve products and service deliveries.
• Develop and maintain strong partnerships with customers to be seen as a trusted consultant at all levels.

You Have:

Benefits:

Job Overview

Incumbent will manage & support all HR functions by working closely with peers, employees as well as external vendors. In addition, you will also be managing end-to-end training and development activities as well as participate in HR projects.

Roles & Responsibilities

• Provide high quality HR services in a fast pace service industry.
• Oversee and manage full spectrum HR functions including recruitment, employee/labour relations, training and development, compensation and benefits.
• Develop and/or execute HR programs in alignment to Corporate strategies in the area of attracting, motivating and retaining qualified staff.
• Plan and manage all training and development programs and processes, including TNA as well as end-to-end training administrative processes.
• Participate in learning and talent development programs where we aim to build a continuous learning culture and talent pipeline.
• Execute scholarship and internship programs by building close partnerships with academic institutions.
• Keep abreast and ensure legal compliance with government’s rules and regulations.
• Review, update and communicate job requirements and descriptions for all positions to maintain work structure of the company.
• Develop and recommend HR practices/procedures that assist in the growth of the facility, while ensuring compliance with firm’s policies/local laws/regulations.
• Partner with the business to facilitate and bridge resolutions regarding employee relation matters, including performance management, career conversations, counseling and managing grievances and discipline.
• Collaborate with line on performance, salary & bonus review exercises.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Working in teams/independently with minimal supervision and decision making.
• Participate actively in contributing to HSE development and improvement.

Job Requirements

Min degree in Business Administration or HRM

• Min 3 years’ experience in HR Generalist role

• Experience with managing end-to-end Training and Development programs.

• Meticulous with a keen eye on details

• Able to work independently with minimal supervision, self-motivated

• Able to interact with people of different levels.

• Resourceful with a high degree of professional integrity

• Proficient in Microsoft Office such as Excel, Word, and Power Point

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

Responsibilities:

-Liaise with internal employees and customers on transportation/delivery arrangements

-Handling of import & export documentation for custom clearance and preparing the necessary documents.

-Liaise and follow-up with airline carriers/ forwarders / carriers for shipment / delivery status.

-Support any other duties as required in the department.

Requirements:

-Minimum Degree in Business Administration/Internationa Business or equivalent

-The candidate will be required to travel internationally as part of their job responsibilities

-Flexibility with travel schedules and availability is essential.

-The role involves regular communication (e.g., meetings, negotiations, emails) with teams or clients globally

• Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
• Assisting with loading and unloading items from vehicles.
• Accepting payments for delivered items.
• Providing excellent customer service, answering questions, and handling complaints from clients.
• Adhering to assigned routes and following time schedules.
• Abiding by all transportation laws and maintaining a safe driving record.
• Preparing reports and other documents relating to deliveries.
• Operating equipment and machines, such as cars, trucks, forklifts, etc.

• This role will be based in Singapore
• As part of the Middle East, Africa and Asia Pacific (MEA APAC) Procurement team, the Manager, Procurement Controlling and Analytics is responsible to manage and drive the administration, financial planning, Profit and Loss (P&L), operational processes and performance reporting of the procurement department in the MEA APAC region.  

Responsibilities

1. Top line co-management of Procurement revenue Asia

• Functionally co-manage Asia procurement revenues.
• Co-responsible of the consolidation, management of the operational process and performance reporting of the 3 regional HUBs (MEA, Pacific and Asia) of the MEA APAC region.
• Co-responsible for managing, centralizing and monitoring the revenue of procurement department for multiple countries of the Asia region and profit centre. Act as an internal consultant and business partner to build, implement and animate transverse processes.
• Manage revenues declaration (from suppliers) and lead invoicing process to ensure the exhaustivity of turnover in coordination with procurement category managers and corporate finance.
• Build dashboard and reporting to support the procurement team and organization to analyze top line performance, define action plan and optimize revenues.
• Prepare monthly and quarterly (financial and operational) analyses to better drive performance. Create, improve and provide recurring and ad hoc reports. 
• Improve automation of data analytics, calculation and assessment of Procurement KPIs.
• Coordinate with the central corporate procurement team and the local finance the required business data.

1. P&L monitoring MEA APAC

• Responsible for managing, centralizing and monitoring Procurement P&L for the region (from revenues to Ebitda).
• Prepare and animate monthly and quarterly performance reviews.
• Collaborate with various internal (Procurement team, Finance, Credit management) and external stakeholders (suppliers, auditors, etc).

1. Budget and forecast planning & Risk and credit Management

• Support forecasting & budget planning processes for Procurement in collaboration with both local Finance department and Corporate Procurement department.
• Manage, centralize and prepare financial performance reviews for the region and budget presentation.
• Own the credit management process, contribute to the ageing balance monitoring and support category managers in payment collection.
• Create dashboard and reporting on ageing balance.
• Monitor suppliers‘ dependency and their financial rating.

1. Digital Solution Deployment and Management Asia

• Deployment of Procurement digital strategies and solutions related to closing the procure-to-pay (P2P) loop.
• Manage hotel and supplier onboarding with P2P solution provider(s).
• Co-ordinate with I.T., Operations, Suppliers and Digital partner to support optimizing onboarding process and change management.
• Prepare and present reports to management.

1. Administration and business process

• Own the procurement administration and processes. Ensure that all documentation are organized, up to date and accessible to all stakeholders.
• Manage and centralize the procurement supplier and contract database. Create and provide reporting on main KPIs.
• Responsible for the implementation and monitoring of group processes. Ensure the department is in line with corporate guidelines.
• Manage audit processes and ensure corrective action are met.
• Support category managers with supplier KYCs, dependency and financial rating.

We are a signage manufacturing company at Loyang Drive. We are seeking to employ a Assistant Project Manager

Job Requirements

• Proficient in MS office & able to converse in bilingual.
• Able to converse on phone and thru email.
• Neat & consistent in filing and record.
• Able to work in fast pace environment.

Job Responsibilities

• To execute project assigns and able to do run multi projects.
• To attend meeting, brief & check designers drawing to update and revise correctly.
• Attend technical meeting & discuss to resolve site problems.
• Highlight all major milestones and deliverables to ensure meet dateline.
• Able to do basic timeline and schedule to client.

Interested applicants, please WhatsApp to 90097956 or email to [email protected]

Job Description:

• Establish and write company policies and procedures to comply with Country Customs and other governmental agency requirements for import and export activities.
• To interface with the relevant Customs Department, Freight Forwarder and Vendors in order to meet the shipping schedule and target achievement.
• Provide oversight and review of production contract application and closure processes in conjunction with country Finance and Materials department.
• Ensure the import and export activities are monitored and reviewed for accuracy and in compliance with country laws and regulations, rules, policies and procedures.
• Provide training on country customs requirements and procedures of country import and export activities to all appropriate company departments and personnel.
• Establish and maintain the level of relationship with country governmental agencies responsible for foreign trade and customs required to communicate the company commitment to compliance with all applicable governmental laws, regulations, rules, policies and procedures.
• Ensure that country governmental agencies responsible for foreign trade and customs are provided with the level of information about the company that they require to perform their functions and formalities.
• Monitors proposed changes in import and export rules, policies, procedures, regulations and laws and assess the impact for those proposed changes on the Company business.
• Ensure that company policies and procedures reflect any changes in country customs laws, regulations, rules, policies and procedures.
• Interface with Corporate logistics team to resolve issues associated with shipment out to the respective countries, ensuring best shipmen routing is well executed and to monitor the performance through indicators and metrics.
• Establish company standards of service providers (freight forwarder, customs brokers, trucking company etc) retained to assist with the supply chain.
• Manage and coordinate activities and services provided by Company agents to ensure that all documentation and services provided are accurate and maintain the standards required by Company.
• Delegates and organizes departmental workload according to project assignments and needs.
• May perform other duties and responsibilities as assigned.

Job Requirements:

• Bachelor's degree in Logistics, Supply Chain Management or a related field.
• Proven experience in logistics and customs management within the semiconductor industry.
• In-depth knowledge of Singapore customs regulations and international trade laws.
• Strong understanding of semiconductor supply chain processes and challenges.
• Good communication and negotiation skills for effective collaboration with internal team and external partners.
• Demonstrated ability to optimize logistics operations, improving efficiency and reducing costs.
• Must be able to communicate effectively with suppliers and internal teams in both bilingual.
• Proficient in using logistics management software and tools.
• Strong leadership skills with the ability to motivate and guide a team.
• Detail- oriented with a focus on accuracy in customs.
• Ability to adapt to changing regulatory environment and industry trends.

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.  

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region. 

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies. 

Service Manager
Porsche Singapore Pte. Ltd.
Porsche Singapore is seeking a highly motivated and experienced Service Manager to lead our service team and oversee daily operations, ensuring the delivery of exceptional, timely, and seamless service. The successful candidate will be responsible for meeting all automotive service and repair needs with the highest level of professionalism and efficiency, driving team performance, upholding Porsche’s standards, and cultivating a customer-centric environment that fosters trust, loyalty, and operational excellence.

• Develop, manage, and implement strategies to ensure a seamless customer experience across all service touchpoints, while achieving service profitability, cost control, and KPIs, such as service efficiency, productivity, parts inventory turnover, customer satisfaction, and retention.
• Manage service operations to build long-term customer relationships, foster trust and loyalty to encourage repeat business, ensure efficient service delivery, and uphold compliance with brand standards, warranty policies, and government regulations, including workplace health and safety for both workshop and frontline employees.
• Drive revenue growth alongside Service Advisors by proactively identifying opportunities and recommending additional services and products, such as extended warranties, service packages, and accessories, to encourage customer adoption.
• Handle and resolve escalated customer concerns promptly and effectively, collaborating with various stakeholders to achieve customer satisfaction targets.
• Prepare, review, and analyse budgets, expenses, and other KPIs, while monitoring team performance and overseeing inventory to ensure parts availability, and maximising workshop efficiency, productivity, and utilisation.
• Collaborate with sales and parts teams to continuously identify ways to streamline operations and maximise efficiency and productivity.
• Lead, mentor, motivate, and develop the service team, including service advisors, technicians, and support staff, to foster a culture of excellence and high performance while ensuring continuous upskilling with the latest technological advancements, product updates, and industry best practices.

• Singaporean or Singapore Permanent Residents (SPR) are preferred.
• Bachelor’s degree in business, automotive management, or a related field with relevant certifications or training in automotive aftersales management preferred.
• 5 to 8 years of relevant experience in service management role, preferably within a luxury automotive brand.
• Comprehensive knowledge of service centre management, customer service, technical services, automotive technologies, diagnostics tools, repair techniques, along with an understanding of industry trends, technological advancements, market dynamics, and regulatory requirements.
• Proficiency in Dealership Management Systems and diagnostic tools.
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with stakeholders while inspiring and motivating team members.
• Ability to excel in a fast-paced, dynamic environment with a strong commitment to delivering an exceptional customer experience.
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures.
• Proactive, self-driven, with a strong learning mindset, Can-Do attitude, and the ability to prioritise and multitask efficiently.
• Possess a Class 3 Driving License with a minimum of 4 years of driving experience

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

Job Responsibilities:

1. Planning and scheduling of projects.

2. Responsible for managing clients expectations, developing project plan and defining the scope of the project and assigning team members to specific tasks.

3. Responsible for leading a team, provide guidance, training or coaching to the team members.

4. To oversee M&E construction projects and to monitor the projects are carried out with respect to the target schedule.

5. Responsible for project budget management, make sure that the project gets done without excessive spending and master the art of cost efficiency.

6. Responsible for evaluating team members' efficiency and effectiveness. Identify shortcomings and plan for ways to fix similar issues in the future.

7. To build teamwork among project team.

8. To handle design for Air Conditioning & Mechanical Ventilation System and to ensure clients' requirements are met.

9. To attend project meeting and to coordinate with clients, consultants, main contractors and sub-contractors when necessary.

10. To forecast and anticipate possible issue for projects and to eliminate potential risks.

11. Planning of manpower and work arrangement with engineers and site person in charge.

Requirements:

1. Preferably Engineer specialized in Engineering - Mechanical or equivalent.

2. At least 5 Years of working experience in the related field is required for this position.

3. Energetic, self-motivated, good problem solving skills.

4. Willing to learn, positive and good attitude.

Summary

The Program Manager is responsible for share our determination to deliver our vision of being the worlds most admired air and travel services provider. The incumbent will have a sharp business mind and proven ability to strategize and implement high-level program initiatives. As a natural leader, this person should have strong talent for project coordination and delegation. Ultimately, the program manager should be motivated by a desire to optimize productivity and nurture program success from inception to completion.

Duties and Responsibilities

• Be a role model for dnata’s values: safety and security, performance driven, delighting customers, imagination, respect and service excellence
• Live and champion dnata’s Environment Sustainability Framework, meeting our commitment to our three priority focus areas; to reduce emissions, consume responsibility and protect wildlife & habitats
• Contribute to a safety-first environment and work within Workplace Health and Safety policies, procedures, and guidelines at all times
• Understand and adhere to dnata policies, governance, and legal guidelines, ensuring given projects are in full compliance; to protect and maintain shareholder / brand value
• Strategize, implement, and maintain program initiatives that adhere to organizational objectives
• To oversee and/or lead multiple initiates simultaneously through all four project management phases (planning, build-up, implementation, and closeout, ensuring program goals are reached
• Develop program assessment protocols for evaluation and improvement
• Meeting with stakeholders, senior leadership to discuss program status and goals
• Manage budget and funding channels for maximum productivity
• Pro-actively manage and resolve program challenges, time slippage, scope creep, quality issues, and people
• Establish and maintain relationships with relevant stakeholders, providing regular updates on program status and goals; whilst holding project team members accountable to ensure that projects adhere to scope, schedule, and budget
• Consistently project a professional, confident, controlled and customer service focused attitude and demeanour
• Promote and personally invest (through our Volunteer Day Programme) in dnata4good, our employee-driven initiative that recognises the communities we serve by supporting charities and community development projects that align with our charitable pillars
• Perform any ad-hoc duties as assigned by the reporting manager or department head

Requirements

• Bachelor’s degree and/or equivalent experience and/or relevant professional qualification (such as PMP, PRINCE2, Six Sigma)
• Advanced project control system skills; including a high competency in all Microsoft Office applications
• Highly organised with the ability to multi-task including expert and seamless time management skills
• Able to handle sensitive information with discretion and to maintain confidentiality at all times
• Outstanding influencing skills and a proven ability to deal at all levels within a global business, combined with a sound knowledge of effective stakeholder management best practice and managing expectations
• Strategic mindset to be able to align the projects with dnata’s broader strategic objectives, understanding big picture and long-term goals.
• Strong analytical and problem-solving abilities
• Excellent communication, interpersonal and presentation skills, working with all levels of management
• Spoken and written fluency in English is mandatory; spoken and written fluency in Mandarin (as a second language) would be preferred.
• Possesses a valid international driver’s licence (airport, air-side drivers’ licence would be an advantage)
• Can obtain security clearance and qualify for an air-side security pass (no legal restrictions)

Summary

The Senior Program Manager is responsible for share our determination to deliver our vision of being the worlds most admired air and travel services provider. The incumbent will have a sharp business mind and proven ability to strategize and implement high-level program initiatives. As a natural leader, this person should have strong talent for project coordination and delegation. Ultimately, the program manager should be motivated by a desire to optimize productivity and nurture program success from inception to completion.

Duties and Responsibilities

• Be a role model for dnata’s values: safety and security, performance driven, delighting customers, imagination, respect and service excellence
• Live and champion dnata’s Environment Sustainability Framework, meeting our commitment to our three priority focus areas; to reduce emissions, consume responsibility and protect wildlife & habitats
• Contribute to a safety-first environment and work within Workplace Health and Safety policies, procedures, and guidelines at all times
• Understand and adhere to dnata policies, governance, and legal guidelines, ensuring given projects are in full compliance; to protect and maintain shareholder / brand value
• Strategize, implement, and maintain program initiatives that adhere to organizational objectives
• To oversee and/or lead multiple initiates simultaneously through all four project management phases (planning, build-up, implementation, and closeout, ensuring program goals are reached
• Develop program assessment protocols for evaluation and improvement
• Meeting with stakeholders, senior leadership to discuss program status and goals
• Manage budget and funding channels for maximum productivity
• Pro-actively manage and resolve program challenges, time slippage, scope creep, quality issues, and people
• Establish and maintain relationships with relevant stakeholders, providing regular updates on program status and goals; whilst holding project team members accountable to ensure that projects adhere to scope, schedule, and budget
• Consistently project a professional, confident, controlled and customer service focused attitude and demeanour
• Promote and personally invest (through our Volunteer Day Programme) in dnata4good, our employee-driven initiative that recognises the communities we serve by supporting charities and community development projects that align with our charitable pillars
• Perform any ad-hoc duties as assigned by the reporting manager or department head

Requirements

• Bachelor’s degree and/or equivalent experience and/or relevant professional qualification (such as PMP, PRINCE2, Six Sigma)
• Advanced project control system skills; including a high competency in all Microsoft Office applications
• Highly organised with the ability to multi-task including expert and seamless time management skills
• Able to handle sensitive information with discretion and to maintain confidentiality at all times
• Outstanding influencing skills and a proven ability to deal at all levels within a global business, combined with a sound knowledge of effective stakeholder management best practice and managing expectations
• Strategic mindset to be able to align the projects with dnata’s broader strategic objectives, understanding big picture and long-term goals.
• Strong analytical and problem-solving abilities
• Excellent communication, interpersonal and presentation skills, working with all levels of management
• Spoken and written fluency in English is mandatory; spoken and written fluency in Mandarin (as a second language) would be preferred.
• Possesses a valid international driver’s licence (airport, air-side drivers’ licence would be an advantage)
• Can obtain security clearance and qualify for an air-side security pass (no legal restrictions)