Temp Customer Service, $16/hr, CBD area, START ASAP !

• CBD area
• 5 days per week (4 weekday and 1 weekend)
• START ASAP
• 1 year contract
• 4 working hours per days (10:30am to 2:30pm/ 9am to 1pm)

Job description:

• · Respond to customer inquiries via phone, email, or chat promptly and courteously.
• · Resolve customer complaints and issues effectively, escalating when necessary.
• · Process orders, returns, and exchanges accurately.
• · Provide detailed information about products, services, and company policies.
• · Collaborate with internal teams (e.g., Sales, Operations)

Requirements:

• Minimum of Diploma holder qualification with 1-2 years of experience in customer service, preferably in the Banking industry.
• Demonstrates a customer-focused mindset, with strong listening, comprehension, and responsiveness to customer needs.

Interested applicants, kindly WhatsApp to 87511349 and email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified

Yvonne Chai Cheng Man

Reg No: R23115356

EA License: 23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

As a Relationship Manager, Commercial Banking, you will get an opportunity to work on the following:

Trade Transactions and Business Development

• Maintaining relationship with Branch Corporate Banking Customers for all their Trade finance and Transaction banking requirements
• Increasing wallet share of the business from existing clients and sourcing new clients in line with the Bank’s strategy
• Raising approvals as per Branch Trade Procedures for all Trade Transactions
• Raising Commodity / Product / Deviations approvals as needed.
• Resolve queries from all internal processing teams (Trade Services Unit / Central Operations / Compliance/ Branch Operations)
• Be responsible for End to End Transaction delivery

Short Term Loan, Working Capital Demand Loan, Remittances

• Raising all relevant approvals for STL / WCDL / Remittances as per Process
• Resolve queries from all internal processing teams (Trade Services Unit / Central Operations / Compliance/ Branch Operations)

Bank Onboarding / Legacy Alerts Closure

• Follow up with Financial Institution Group/ International Financial Institution Group for documents or approvals with respect to bank onboarding/ legacy alerts
• Liaise with Compliance, Central Operations and other internal teams
• Raise mail/ memo approvals for onboarding/ re-onboarding/ legacy alerts closure

Others

• Process Improvement- Review of Correspondent Banking, Trade Procedures and other PAC Notes
• Resolve queries with respect to Bank’s Corporate Internet Banking and Trade Online Platforms
• Manage a team of Relationship Manager(s) and/ or Customer Service Manager(s) as required and as deemed necessary

Transaction Data Compilations

• Ad Hoc Trade & Transaction banking MIS
• Any other tasks and responsibilities assigned from time to time

Competencies and Skills

• Relevant banking experience of 4+ years
• Understanding of trade finance domain and related concepts, trade procedures, STL and WCDL
• Understanding of India banking and regulatory landscape and macroenvironment
• Strong communication and collaboration skills

Job Description:

We are looking for an experienced person to join the International Tax Department to help shape, develop and execute SHEIN’s global indirect tax strategies. This person will have the chance to work with different departments in SHEIN and alongside business leaders. The ideal candidate should enjoy non-conventional tax work and thrives in a fast-paced work environment. He or she should have a strong background in international indirect taxation, be self-driven and possess a strong sense of ownership to see projects to conclusion.

Job Responsibilities:

• Monitor changes in global indirect tax policies and regulations, assess their impact on the company's operations and advise senior management on potential risks and opportunities.
• Develop and implement global indirect tax strategies to optimize the company's global indirect tax position and risks, ensuring compliance with applicable laws and regulations and optimising indirect tax costs.
• Lead the planning, execution, and monitoring of indirect tax projects that directly impacts Business eg. Cost optimization, Automation.
• Provide day-to-day operational indirect tax guidance to business and finance functions and provide end-to-end support to enable products/projects go-to-market.

Job Requirements:

• Bachelor’s degree in accounting or finance
• At least 12 years of international Indirect tax experience with a passion to make a difference.
• Experience in E-commerce/online business is a plus.
• Demonstrates thought leadership ability to communicate complicated tax matters across all levels of th oerganization in a value driven manner.
• Ability to work independently and manage multiple priorities in a fast-paced environment, while maintaining a high level of accuracy and professionalism.
• Strong interpersonal skills and a collaborative mindset, with the ability to build relationships and influence stakeholders at all levels of the organization.
• Proven track record of successfully managing complex projects from initiation to completion and meeting deadlines.

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 16,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.

To learn more about SHEIN follow us at sheingroup.com

ARE YOU SEEKING FOR GROWTH YET YOU WANT A FULFILLING CAREER?

Be ready to embark on a journey which offers you an exciting opportunity! If you are someone who is meticulous and have an analytical thought process, this role is for you! This role requires you to work with the Head of Distribution Support.

HERE’S A SHORT INTRO OF WHO WE ARE

Since 2005, finexis has been more than just a financial services provider – we are lifelong confidantes, guiding clients through every stage of their financial journey. As the largest and fastest growing independently-owned financial advisory firm in Singapore, we are proud to have over 900 consultants and staff, $1 billion in assets under advisory, and strategic partnerships, that establish us as a market leader in personalised financial services.

We deliver tailored financial solutions in wealth management, investment planning, and risk management, all driven by our mission to impact lives beyond finance.

WHAT TO EXPECT

This role oversees the end-to-end processing of General Insurance (GI) applications, ensuring operational excellence and adherence to regulatory requirements. This role also involves engaging key stakeholders, including internal departments, external insurers, and partners, to drive strategic goals, improve service delivery, and enhance customer satisfaction.

To be successful in this role, you need to be dynamic and operations-focused. Ready to ditch the status quo and dive into something exciting? We want YOU!

WHAT YOU’LL DO

Operations Management:

• Oversee the entire GI processing cycle, from application submission to policy issuance and claims management.
• Ensure compliance with company policies, industry regulations, and service-level agreements (SLAs).
• Streamline workflows and processes to improve operational efficiency and accuracy.
• Monitor and analyze performance metrics, addressing any bottlenecks or inefficiencies.
• Drive automation and digital transformation initiatives within the operations team.

Stakeholder Engagement:

• Build and maintain strong relationships with key internal and external stakeholders, including insurers, agents, financial consultants, and vendors.
• Collaborate with cross-functional teams to align operations with organizational goals.
• Serve as the primary point of contact for escalation of operational issues and stakeholder inquiries.
• Provide regular updates and insights to senior management on operational performance and stakeholder feedback

Team Leadership:

• Lead and mentor a team of GI operations staff, fostering a culture of excellence and accountability.
• Identify training needs and opportunities for professional development within the team.
• Manage resource allocation to ensure timely and effective processing of GI applications.

Continuous Improvement:

• Identify and implement process improvements to reduce processing time and enhance customer experience.
• Lead initiatives to classify and manage adverse cases effectively, ensuring a structured and transparent approach.
• Stay updated on industry trends and best practices to ensure the organization remains competitive.

Risk and Compliance Management

• Ensure robust controls are in place to mitigate risks related to GI processing.
• Conduct regular audits and reviews to identify areas of improvement and ensure compliance with internal and external requirements.

WHO YOU ARE

• Minimum of 3-5 years of experience in insurance operations, with a focus on GI processing.
• Good knowledge for all GI product classes
• Strong leadership skills with a proven track record of managing teams.
• Team Player with good verbal and written communication skills to collaborate and influence outcomes
• Self-motivated and able to work independently and meet tight deadlines
• Excellent stakeholder management and communication skills.
• Ability to analyze data and implement process improvements.
• Knowledge of GI regulatory frameworks and compliance requirements.
• Proficiency in Microsoft Office, including Powerpoint and Excel

Our client is looking for an individual to provide support for the administration and management of grants, including tasks such as planning, organising documentation, and submitting grant applicatins for various initiatives. Collaboration with the project teams, finance shared services, and other departments within the organisation will be essential. The role also entails ensuring compliance with grant program requirements and maintaining accuracy in the preparation and submission of claims.

Additional duties include managing billing functions and addressing billing-related inquiries from funding agencies and project teams, among other responsibilities.

Roles And Responsibilities

• Manage and verify grant administration processes to ensure compliance in accordance with the statutory reporting requirements and financial accounting regulations
• Prepare and submit grant utilisation statement to the respective funding agencies
• Monitor and report progress of grants to ensure timely claims submission and reimbursement from the funding agencies
• Prepare yearly grant utilisation statement for grant audit, involving significant reconciliation and preparation work
• Ensure accuracy and adherence to compliance on grant submission to the funding agencies
• Prepare grant related journals, handle grant related queries from project managers and funding agencies
• Continuously improve the workflow by streamlining the claim process and participate in system implementation, enhancements in SAP for grants management workflow and implementation of RPA for possible areas
• Enhance internal standard operating procedure and internal controls on grant management
• Ensure accuracy, completeness and compliance in billing to funding agencies
• Raise invoices for claim submission to funding agencies
• Review and analysis of long-aged receivables from funding agencies
• Handle billing-related queries from internal and external stakeholders
• Refine internal standard operating procedure and internal controls
• Liaise with auditors to handle audit related matters for audit requirements from the Group Internal Audit team, the Grantor – MOH and external auditors
• Participate and lead process improvement initiatives on grant management and invoicing

Requirements/ Qualifications

• Degree in Accountancy or ACCA qualification, with minimum of 3 years of working experience
• Experience in SAP Accounting System
• Experience in professional services or IT industry or grant management is a bonus
• Technically competent and operationally hands on
• Meticulous, high level of accuracy, resourceful, highly motivated and adaptable to rapid changes
• Takes control, initiates action and take responsibility
• Inquisitive mind to question status quo and propose improvements using automation tools and improve workflows
• Manages pressure well and copes well with demands from a number of different stakeholders
• Ability to organise own workload and work under tight timelines deadlines

Only shortlisted candidates will be responded to, if you do not receive a response within 14 days, please accept this as a notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

EAP Registration No: R1876670

We are a rapidly growing company in the field of e-commerce, well known in the wedding and party related industry, with a huge following on various digital platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.).

Position Summary:

Reporting to the Marketing Manager, Influencer Marketing Manager will manage our Influencer strategy across gifting, events and activations, and social content. You will be responsible for the development and performance of influencer marketing campaigns across social and offline channels.

You will also build-up and manage our growing Influencer team, optimizing and scaling our existing programs, work closely with our in-house Creative team to drive impact across all social channels, and be responsible for establishing and building relationships with key industry partners on social platforms.

Responsibilities:

• Identify talent partners based on company initiatives and project needs, taking a strategic, data-driven, and holistic view of influencer marketing encompassing nano, micro, macro influencers, content creators.
• Continue to nurture our existing influencer community while looking to expand into new demographics and strengthen influencer relations by managing day-to-day communication with influencers via email, phone, text, etc.
• Maintain talent relationships and create connections with new partners through mailings, giftings and outreach on brand initiatives, building close relationships that create alignment and transparency.
• Exceed targets across revenue, engagement, messaging and follower growth, working closely with the social, communications and editorial teams.
• Manage influencer marketing forecast, budget, and optimizations based on business needs.
• Measure success of social media activations through KPIs and forecasting.
• Develop and manage an Influencer calendar that we can leverage across all our social channels.
• Stay on top of pop culture, social media, influencer trends, as well as emerging technologies and social media platforms and platform updates.

Requirements:

• Bachelor’s Degree or equivalent experience.
• 5+ years of related experience, preferably within Influencer Marketing, social media, or PR in the fashion industry.
• An ideal candidates will have a personal rolodex of influencer and celebrity talent relationships with and an eye for new upcoming talent.
• Expert in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.
• Ability to think strategically and creatively.
• Flexibility to adapt quickly to changing business needs and dealing with ambiguity.
• PC Skills, including MS Office, and MS Outlook.
• Excellent written and verbal communication skills with keen attention to detail.
• Comfortable with occasional travel.
• Self-starter, ability to thrive in a fast-paced environment.

• At least 10+ years of experience in application development and maintenance with full software development life cycle experience
• Functional knowledge in Credit Card Ecosystem (Card acquisition, issuance, authorization, settlement, disputes, scheme compliance)
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Technically competent in COBOL, CICS , Batch and EZT programming
• Experienced in working with mainframe online related technologies including CICS/Online
• Message layer/API integration
• CICS Expediter
• Experience with Mainframe Batch Processing Enviornment JCL, JES2 Batch and VSAMGood working knowledge skills with Microsoft Office Products, Microsoft Visio and Microsoft Project.
• Concise understanding of the system development life cycle
• Have experience working on Cards Related application operating on Open Platform eg Linux/Windows
• Proven experience to project manage a team of developers and vendors in
• Good functional knowledge of cards to design and develop effective / efficient solutions in meeting business requirements
• Experience with large scale Cards migration on Cardlink will be advantageous
• Proven experience to project manage a team of developers and vendors in ensuring timely delivery of system enhancement of varying scales
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
• Concise understanding of the system development life cycle
• Effective people leader with good interpersonal skills.
• Excellent communication skills
• Strong problem solving skills
• Ability to multi-task and perform well under pressure

Key Responsibilities

• Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our offshore banking Priority clients
• Provide clients with regular market updates, endeavouring to understand our clients' financial needs and recommending appropriate wealth management products accordingly
• Perform continuous market analysis to identify potential client leads and opportunities
• Provide financial planning and advisory services aligning to clients' needs and investment profile
• Embarking on a proactive relationship management to strengthen, deepen and delight client's relationship with existing customers, hence building a strong foundation for customer growth
• Ensure coverage of all relationships through client's engagement, risk profiling and financial planning
• Understand customers' banking and financial needs and recommend suitable solutions to meet these needs
• Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics
• Deals with most problems independently and has some latitude to solve complex problems

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements

• The successful candidate has strong academic qualifications and over 5 years of work experience in Wealth Management with a proven track record of managing clients' portfolio (Priority/Premier banking)
• Completion Certification CMFAS and licenses
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
• Highly driven to excel and be able to thrive within a challenging environment by effectively recognizing customers' personal banking and wealth management needs
• Speaking Bahasa Indonesia is preferably

The key responsibilities and deliverables of a Relationship Manager, Corporate Banking are as below:

• Reaching out to prospective customers in MNC segment, Private Equity, Venture Capital, Funds, FDI/ FPI segment which have presence in ASEAN regions and with strong business linkages to India
• Originating and onboarding (with complete KYC) new corporate customers and developing and maintaining good relationships with the customers
• Understanding customer requirements and providing banking solutions including but not limited to investments flow, trade flows and other transactional banking requirements
• Preparing credit proposal, coordinating with Risk department for approvals and undertaking credit monitoring & asset reviews of the portfolio
• Maintaining existing relationships with corporate clients
• Meeting business numbers across products and business verticals
• Executing transactions in a timely and efficient manner in line with customer expectations
• Maintaining credit files and ensuring safe custody of all documents
• Manage a team of Relationship Manager(s) and/ or Customer Service Manager(s) if required and as deemed fit by the management
• Prepare data, MIS, presentations as required by the management
• Any other relevant task assigned by the Reporting Manager

Job requirements:

• Strong understanding and acumen of corporate banking business with 4+ years of relevant banking experience in relationship management
• Understanding of Indian banking landscape, regulations and macroenvironment
• Understanding of financial statements to prepare credit proposals

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Provide status update related to technical delivery / Program Manager
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle (Waterfall/Agile best practices)
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills