PURPOSE

The Policy Servicing Manager role will be expected to support policy servicing function of life business which the responsibilities include processing customers’ service requests and represent policy servicing and premium management functions as a subject matter expert for product launches and other initiatives.

KEY ACCOUNTAIBILITIES

• Deliver high quality, accurate and prompt service to customers meeting or exceeding respective service levels and target turnaround time.
• Ensure that our service delivery processes are compliance with the relevant regulations, internal policies and procedures.
• Manage, lead, and provide guidance to a team of policy servicing executives and be responsible for the team performance.
• Review and streamline service processes regularly to improve operations efficiency.
• Support the business in achieving its financial goals and objectives and participate in cross functional initiatives aligned with the Business Development Plan.
• Manage customers’ complaints, escalate where necessary and collaborate with various internal stakeholders to achieve fair outcomes according to the complaint resolution process.
• Investigate on the root cause of system errors and work closely with IT to resolve errors or provide solutions to avoid repeated errors.
• Act as subject matter expert (SME) for policy servicing and premium management on processes, operational procedures and system requirements for any new product launches/system enhancements.
• Review and sign off business requirements. Perform user acceptance testing, provide progress update and sign off.
• Liaison and point of contact for external parties for any operational matters that include (but not limited to) system migration etc.
• Any other ad hoc tasks and projects.

QUALIFICATIONS / EXPERIENCE

• Degree holder
• At least 8 years of life insurance operations with good knowledge in policy servicing and premium management.
• Preferably possess relevant insurance certifications.
• Solid life insurance operations knowledge
• Minimum experience in AS400 system

KNOWLEDGE, SKILLS & ABILITY

• Experience in participation in projects and product launches, and User Acceptance Testing
• Supervisory experience will be advantageous
• Excellent verbal and written communication skills
• Able to handle multiple tasks simultaneously
• Familiar with a wide range of personal insurance products
• Good time management, project management and people management skills
• Proficiency in MS Office skills and generally tech-savvy
• Positive and driven work attitude
• Able to work independently and within a team

JOB RESPONSIBILITIES

1. Develop business reports on new revenue streams, improved products and new businesses.
2. Build good relationships with clients/ customers.
3. Engage with business partners, suppliers and vendors for new business agreements.
4. Review targets and goals across teams.
5. Use business network and support knowledge sharing sessions to explore new business opportunities.
6. Interact with clients and respond to important inquiries about the company’s products or services

Skills and qualifications

1. Proven record of sales growth
2. Experience in customer service, marketing, or a sales-related field
3. Strong knowledge of business and sales growth techniques
4. Exceptional project management skills
5. Clear verbal and written communication skills
6. Enthusiasm for the company and its growth potential

Preferred qualifications

1. Experience in managing sales or marketing teams
2. Sharp negotiation and networking skills
3. Organizational skills
4. Problem-solving skills
5. Educational background in business, marketing

We are seeking an experienced Digital Product Manager with a strong background in banking domain products, particularly Temenos Transact and Triple A Plus. The role involves leading digital product initiatives, managing end-to-end lifecycles, and ensuring timely delivery of innovative, customer-centric solutions. The candidate will also act as a Subject Matter Expert (SME) to bridge business needs with technical capabilities, driving digital transformation in a fast-paced environment.

Key Responsibilities:

• Product Strategy & Ownership:
  • Define and maintain the digital product roadmap aligned with business objectives and market demands.
  • Lead the ideation, design, and execution of digital banking and wealth management products.
  • Stakeholder Engagement:
  • Collaborate with business users, IT teams, and vendors to gather requirements, define product features, and secure approvals.
  • Serve as the primary contact for clients, ensuring seamless communication and alignment.
  • Implementation & Delivery:
  • Oversee the implementation of Temenos products, including Transact Core Banking and Triple A Plus, for key projects such as migrations and upgrades.
  • Lead interface development, data migration, and system customizations to meet client-specific needs.
  • Agile & SDLC Management:
  • Utilize Agile methodologies to ensure efficient project execution and timely delivery of milestones.
  • Manage the Software Development Life Cycle (SDLC) for product upgrades and enhancements.
  • Quality Assurance:
  • Ensure thorough SIT/UAT testing, defect resolution, and compliance with user expectations.
  • Maintain high product quality through rigorous testing and iterative improvements.
  • Data Migration & Reporting:
  • Manage data mapping and migration processes from legacy systems to new platforms.
  • Develop comprehensive technical and functional documentation, including user guides and test plans.

Requirements:

Educational Background:

• Bachelor’s Degree in Computer Science or a related field.

Experience:

• 15+ years of experience in banking software implementation, project delivery, and product management.
• Extensive expertise in Temenos Transact and Triple A Plus implementations, migrations, and upgrades.
• Proven track record in managing cross-functional teams and delivering complex projects.

Technical Skills:

• Proficiency in Temenos core banking systems and wealth management platforms.
• Strong knowledge of interface design, data mapping, and system customizations.
• Experience with Agile methodologies and SDLC processes.

Soft Skills:

• Exceptional communication and stakeholder management skills.
• Strong leadership and team management capabilities.
• Ability to work under pressure and manage multiple priorities effectively.

EA License Number : 11C4879

The successful applicant will be responsible for preparing and delivering seamless fund administration services to asset and fund managers of private equity funds.

Responsibilities :

• Provide accounting services for private equity fund clients including preparing and processing transactions and other fund accounting output for subsequent review.
• Provide support to respond to client and or investors’ queries.
• Prepare/review fee calculations (management fees, capital call amounts, distribution amounts, carried interest and waterfall) and verifying that calculations are in accordance with the applicable fund terms.
• Prepare/review various statements and notices including but not limited to investor capital call and distribution notices.Prepare ad-hoc requests regarding fund and investor specific reports as well as analysis.Prepare fund’s quarterly and annual financial reports.
• Prepare/review SPV accounting.
• Understand and assist clients with other reporting, such as CRS/FATCA, VAT, K1s, K3s etc.
• Assist clients to address and resolve audit inquiries from external auditors during year-end audit.Participate in pre-project stage discussion with the clients and to define more detailed services model for specific clients as required.
• Assist the onboarding of existing funds and the launch of new funds.
• Participate in the internal as well as external technology solutions to address the complex reporting and data requirements of clients.
• Participate in strategic planning and review to continuously improve processes and the team’s performance.Exposure to and learning the latest technology solutions in the asset servicing industry, and driving automation for less manual bookings and providing more value-added services to clients.
• Participate in the internal as well as external technology solutions to address the complex reporting and data requirements of clients.
• Exposure to and learning the latest technology solutions in the asset servicing industry, and driving automation for less manual bookings and providing more value-added services to clients.
• Perform additional duties as and when assigned.

Qualifications :

• Bachelor’s degree in Accounting or Commerce or Finance or a related degree with a major in Accounting.
• Having a internationally recognized accounting qualification or under taking of such professional qualifications such as CPA, CA is highly regarded.
• Minimum of 6 years of experience in accounting with a specialty in private equity, or a combination of audit/fund administration and private equity funds experience is highly regarded.
• Knowledge of different accounting standards (IFRS, USGAAP).

Other Skills :

• Strong written and verbal communication and presentation skills.
• Able to work under pressure, multi-task and enjoy working in a fast-paced environment.
• High integrity and accountability for proposing solutions, time management and reporting back to management in a timely manner.
• Detail-oriented and analytical, able to perform work with high accuracy, mature, self-motivated.
• Good problem-solving skills and a team player.
• Proactive manner with excellent organizing and planning skills.Fluency in both spoken and written English.
• Proficiency in spoken Chinese Mandarin is a plus.
• Proficiency in Excel and other windows-based software.

We are offering our people with an inclusive environment where your ideas matter. If you are an achiever who enjoys working in a fast-paced and collaborative setting, surrounded with great people and inspiring leaders, come and join us!

We are currently working with a renowned real estate owner, developer and manager to help bring in a healthcare focused Investor Relations, Corporate Communications and Marketing Manager to add value to the organization. If you are successful, you will enjoy significant career opportunities within the business as you continue to progress in the organization. Of course, you will have an opportunity to add value with a well-known developer and to progress in your career.

Key Responsibilities:

-Formulate internal and external communications strategies, develop relevant communications materials including press releases, presentations, websites and corporate collaterals, and manage both traditional and digital communication channels.

-Build long-term relationships with key stakeholders, strategic partners, investment community and the media.

-Brand guardian to promote the Company’s image and support local and regional teams in communications, marketing events and project launches.

-Plan, organize and execute large-scale corporate events, and drive corporate-level corporate social responsibility engagements and campaigns

-Assist in special projects when required

Key Requirements:

-Degree holder, preferably in Mass Communications/Literary Arts/ New Media/Marketing or equivalent

-At least 6 years of relevant working experience

-Exceptional communication, writing, copywriting and editing skills with strong critical thinking skills

-Strong command of English language

-Ability to do translation work (English/Chinese vice versa) would be an added advantage

-Proficient in Microsoft PowerPoint and Adobe Illustrator and Photoshop (photo and video editing skills are an asset)

-Outstanding event organization and planning skills

-Good artistic flair and familiar with executing Corporate Identity, Advertisements and Corporate Collaterals

-A team player who is mature, meticulous, dedicated, enjoy challenges and able to multi-task

If you believe that you fit the requirements of this opportunity and this opportunity will contribute to your career aspirations, apply now and find out more!

Asher Tan

Reg No: R1988776

EA License No: 20S0075

[email protected]

At Aspire, we pride ourselves on building an amazing team. We require a Strategy & Planning manager to join our very talented lineup, as we continue to build up the Strategy & Planning function. Reporting to the Head of Strategy & Planning, you will be part of a team of 4-5 people focused on Strategic Planning, Governance & Performance Management, and Investor Reporting.

Responsibilities include but not limited to:

• Develop data-driven investment theses, business cases, pricing analyses, and evaluation criteria for growth and efficiency oriented initiatives
• Finance Business Partnering: Partner closely with business leaders for KPI oversight, promptly calling out opportunity and risk areas to business leaders for decision making
• Industry & Competition: Partner with cross-functional teams to provide competitive research and insights; drive our competitive strategy
• Analyzing financial and operational results to better understand company performance. Provide detailed analysis and commentary on results
• Special Projects: Lead task forces and own project management of high impact, high priority special projects (M&A, equity and debt fund raising)

Minimum Qualifications:

• 6+ years of relevant experience in finance, strategy, consulting, investment banking or similar analytical roles
• Strong interest in Fintech, Tech and Start-ups
• Values-oriented, data-driven decision-making style
• Ability to build strong cross functional relationships - communications and engaging with internal stakeholders of various levels is key
• Highly analytical mindset with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy
• Self-starter, entrepreneurial with an automation mindset

Preferred Qualifications:

• Capable of solving complex business problem
• Ability to distill complex issues into structured frameworks and concrete action plans
• Outstanding leadership skills with 3+ years of previous people management experience

Are you an experienced leader with a passion for client success, sales, and investment solutions? Summit Planners Crusaders Pte Ltd, a leading one-stop integrated financial services provider, is looking for a Client Relationship Manager (Investment) to join our dynamic team. If you are ready to take on a leadership role that rewards excellence and offers exciting growth opportunities, we want to hear from you!

Why Summit Planners Crusaders?

At Summit Planners Crusaders, your success is our priority.

Here’s what we offer:
✅ Yearly incentive trips to exclusive destinations.
✅ Attractive bonuses to reward your performance.
✅ Recognition and rewards for your leadership and contributions.
✅ A supportive work environment that fosters personal and professional growth.

Your Role

As a Client Relationship Manager (Investment), you will:

• Lead, mentor, and inspire a team of client relationship executives to achieve and exceed sales targets.
• Build and strengthen lasting relationships with clients, understanding their financial goals and offering tailored investment solutions.
• Develop and implement effective sales strategies to drive business growth and expand the client base.
• Stay up to date on financial market trends, investment products, and regulatory changes to provide expert advice.
• Collaborate with internal teams to deliver seamless financial solutions and ensure the highest level of client satisfaction.

What We’re Looking For

We are seeking a results-driven professional who has:

• At least 2 years of leadership experience in managing teams and driving performance.
• Strong sales and business development skills with a proven track record of success.
• Exceptional interpersonal and communication skills to build trust with clients and inspire teams.
• Educational Qualification: Polytechnic Diploma or higher.
• CMFAS certifications (e.g., M1, M5, M6, or others) are highly recommended and will be an added advantage.

What’s in It for You?

• Access to innovative financial products and resources to empower clients.
• Structured leadership development programs to help you grow and succeed.
• Recognition of your achievements through awards, promotions, and financial incentives.
• Exciting yearly incentive trips to top destinations around the world.

Take Your Career to the Next Level!

If you're ready to lead a successful team, inspire client loyalty, and be rewarded for your efforts, we invite you to apply for this exciting opportunity.

Apply Now by sending your resume and cover letter via Whatsapp +65 8928695 or click the button below.

The Office Manager will provide critical support to Alliance executives during this exciting phase of the Global Energy Alliance for People and Planet’s South East Asia development.

This role will support the Regional Program Managing Director, South East Asia and enable the Alliance management team in South East Asia, which is responsible for developing and implementing global strategy in an Asian context.

The successful candidate will be skilled in managing office premises and supplies including IT, sourcing and managing multiple vendors as needed, coordinating with other teams such as operations, risk and legal to onboard and manage vendor contracts and payments as well as ensuring Singapore corp pass related compliance requirements are met on a timely basis.

The successful candidate will likewise manage some scheduling and working across various time zones, will ensure a high level of collaboration with internal and external stakeholders. The candidate will also provide additional capacity to ensure that team travel, internal/external in-person meetings/workshop logistics are organized and set up for success.

As such, the candidate will have exemplary organisational skills and be comfortable interacting with executives and their teams, using excellent judgment and discretion.

· Premises management: sourcing and maintaining office space; agreeing and managing the lease; managing office access for visitors and employees; purchasing/maintaining supplies for example signage, stationery etc

· Finance management: instructing bank payments for vendors and payroll for approval and payment for Singapore and other entities.

· Contract management of service company: completing Salesforce activities for Singapore based vendor contracts including follow ups where necessary with legal and risk

· IT logistics management: working with IT team to source and maintain IT equipment eg laptops, screens, docking station etc for employees

· Singapore based regulatory requirements: using Singpass to access and complete various Corppass requirements for regular and adhoc reporting to MOM, IRAS and ACRA. Supporting other teams outside Singapore who do not have Singpass to access this information and reporting.

· Insurance management: Ensuring mandatory insurances are in place and renewed on a timely basis for employees such as workers compensation insurance.

· Travel and Events management: Providing support to team members for travel booking where needed and to provide additional logistical support for team events or meetings.

· Prior experience supporting or organizing executive-level meetings and/or events for internal and external stakeholders is required

· Minimum of 5 years in an office management role, ideally experience successfully supporting corp pass regulation and reporting requirements.

· Previous work experience in a complex, fast-paced and highly professional role in a global organization with multiple offices preferred; experience in a dynamic mission-driven non-profit organization is a plus.

· Strong execution and organizational skills and demonstrated experience prioritizing and executing multiple priorities seamlessly with excellent attention to detail.

· Ability to work effectively both independently, as well as in a team-oriented, collaborative, and collegial environment.

· Excellent interpersonal, written, and verbal communication skills and effective in developing positive and productive relationships with all levels of staff and management across the organization.

· Demonstrated technical proficiency with Microsoft Word, Excel and Power Point. Prior Salesforce or similar CRM experience is a plus.

· Experience booking and managing international travel and visa requirements is a plus.

· International work experience or proven intercultural competence a plus.

· Note: limited and occasional travel may be required.

• Entrepreneurial Spirit – A self – starter who takes initiative to identify areas of improvement and uses an energetic, pragmatic, and creative approach to optimize practice. Embodying ‘Start – Up Philosophy’ and being excited to get involved and add value wherever possible.
• Relationship Building: In line with the values of the Alliance, providing a strong professional representation of the organization and being pro – active liaison that strengthens allegiances with both internal and external stakeholders.
• Communication: Excellent interpersonal abilities; outstanding listening skills, writing and verbal skills; Awareness of reputation, positioning, and brand management.
• Project Management: Awareness of project management, with high level organization skills and operational mindset.
• Decision-Making: Analytical and strong problem-solving abilities, takes initiative, drives for results, ability to prioritize work, communicates problems and proposes solutions, as appropriate.
• Execution: Incredibly meticulous with strong attention to detail; meets deadlines; ability to multi-task and work under pressure; detail oriented. Sense of urgency and responsibility, flexible work style; a self-started who can work independently as well as in and across teams.
• Integrity: Sound, mature judgment, integrity, and respect for others. Ability to handle sensitive information discreetly.
• Passion and Optimism: Deep enthusiasm for the Alliance’s mission and supporting ideologies, a belief in the work we do and the power of unity to tackle Global Challenges.

About Us

We believe in empowering dreamers to harness technology for the greater good, one byte at a time.

We consult with them to define an audacious ambition, then work together as one to implement technology that achieves transformative results that bridge what is, with what can be.

We are a bespoke technology solutions firm dedicated to helping organisations embrace technology as a transformational force, not just for solving incremental problems. We provide deep operational support - from inception through all phases of growth - to rapidly launch products and services, create new business models, and prepare leadership and culture for the future.

What You Will Be Doing

We are seeking a dynamic and results-driven Sales Manager to lead sales efforts for our bespoke tech development solutions. The ideal candidate will have extensive knowledge of the IT landscape, a strong track record in sales, and the ability to build lasting relationships with clients. This role focuses on driving revenue growth, identifying new opportunities, and positioning our development services as essential solutions for client needs.

• Establish the sales department for the company including crafting the sales proposition, establishing our sales process and building a sales team
• Grow your portfolio of accounts through relationship building and leveraging industry contacts to establish strong, long-term relationships with key decision makers to sell our solutions to the target customer base.
• Have a strong understanding of the latest technology trends and business needs of clients, thus being able to coordinate across functional teams to bring the right winning team to drive successful solutions and contract closure;
• Meet or exceed sales quotas by identifying new business opportunities, securing deals, and ensuring high levels of customer satisfaction through quality products and services provided by Undercurrent.
• Participate in crafting value propositions, preparing proposals, and negotiate contracts to successfully close sales opportunities.
• Provide regular updates on client interactions, sales activities, and general market trends during weekly sales meetings.

We Would Love To Hear From You If You Have:

• Possess at least a Diploma with a background in Business, Computer Science, Computer Engineering or related fields
• Min. 5 years of sales experience within the IT Services industry
• Proven track record of achieving and exceeding sales quotas
• Ability to translate complex technical concepts into clear business value propositions
• Strong knowledge/ interested of IT products and solutions in Information Technology
• Good interpersonal and communication skills
• Exceptional negotiation, presentation and deal maker skills
• Experience in managing multiple stakeholders preferred
• Dynamic and able to adjust in a fast-paced environment

OverEasy is a modern all-American diner, offering timeless diner classics and cocktails, elevated with quality ingredients and the warmest personality. OverEasy is located by the bay, boasting sweeping views of Singapore’s famed skyline.

OverEasy is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Leading and executing operations to achieve daily targets
• Building and maintaining relationships with guests
• Attending to guest feedbacks or complaints
• Ensuring roster is efficiently planned and develop manning guide according to manpower budget
• Identifying training needs and training plans tighten the competency gap
• All HR, logistics & inventory, and admin matters (including welfare)
• Petty cash and banking transactions
• Facility management of the outlet
• Supporting the ways of business development
• Conducting training and develop SOPs

Requirements:

• Well-versed in hospitality operations with minimally 2 years of Hospitality/F&B experience in a supervisory role
• Meticulous and well-organised
• Well-groomed and possesses good communication skills
• Passionate about service, able to maintain high standards of service quality

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as Manager, Fund Accounting based in our Vistra, Singapore office. This is a full-time and permanent position reporting to the Associate Director, Fund Accounting.

Key responsibilities:

• Be the primary client service contact for assigned portfolio. Monitor and respond promptly to client requests. Strengthen client relationships.
• Main point of contact on a day-to-day basis for operational matters and critical issues that need to be addressed before work get disseminated to the other team member
• Reviewing financial statements, management accounts and accounting packages
• Proficient in drafting wordings for disclosure wordings for IFRS/US GAAP accounting conventions
• Reviewing Capital Account Statements and Net Asset Values
• Reading/understanding Fund documents like Subscription documents, partnership agreements, and shareholder agreements for existing/new fund and explaining the key terms to team members
• Reviewing capital call and distribution notices
• Preparing/Reviewing waterfall and equalization workings
• Coordinating and dealing with Fund investors on meeting investor’s specific reporting requirements
• Reviewing investor requests and any ad hoc requests from client.
• Working closely with other teams (i.e. Cash Management, Investor Services and Corporate Secretarial) to ensure overall operations are running smoothly.
• Providing formal/informal training to staff on both accounting and private equity/industry aspects
• Undertake management and general administration and other special projects as assigned by the Management.

Key requirements:

• Degree in Accountancy (CPA/ACCA/ACA) or Finance or equivalent.
• 7 – 8 years of accounting / auditing experience with at least 4 years in Private Equity Fund industry, part of which must have been in management or supervisory capacity.
• Sound knowledge of Singapore FRS/IFRS and US GAAP.
• Solid understanding of operational functions including Fund Structures, Fund Accounting, Equalisations, Calls/Distributions and Waterfall models.
• Effective client relations, teamworking and management skills.
• Time management and multi-tasking.
• Analytical, independent and resourceful.
• Familiarity with Investran accounting system and experience in process improvement will be viewed favourably.
• Strong working knowledge of MS Excel and MS Word.

Company Benefits:

At our Singapore office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.
Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Attractive Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Make your mark as a Business Development Manager at Horizon Geosciences!

The Business Development Manager will be responsible for identifying and pursuing new business opportunities primarily focusing on the marine geotechnical sector, with a specific focus on windfarm projects in South East Asia, including Korea and Australia. This role will involve building strong relationships with key stakeholders, developing strategic partnerships, and driving revenue growth through effective marketing and sales strategies.

Your responsibilities as a Business Development Manager

• Identify and assess new business opportunities in the marine geotechnical and renewable and energy sectors within South East Asia.
• Develop and execute a comprehensive business development strategy to penetrate the market.
• Build and maintain strong relationships with clients, industry partners, government agencies, and stakeholders in the region.
• Conduct market research and analysis to stay informed about industry trends and emerging opportunities.
• Collaborate with technical teams to ensure alignment of business development initiatives with service offerings and project capabilities.
• Prepare and deliver compelling presentations, proposals, and bids to potential clients.
• Represent Horizon Geosciences at industry events, conferences, and networking functions to promote our services and brand.
• Monitor and report on sales performance metrics, providing insights and recommendations for continuous improvement.

Your qualities and experience
You can make your mark as a Business Development Manager if you have:

• Bachelor’s degree in Geoscience, Engineering, Business, or a related field; a Master’s degree is a plus.
• Proven experience in business development or sales within the geotechnical, marine, or renewable energy sectors.
• Strong understanding of the windfarm market and marine geotechnical investigation processes.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a collaborative team.
• Willingness to travel within the region as required.

☑ Good Career Growth and Personal Development

☑ Professional Coaching and Training

☑ Convenient location (Walking distance from Tanjong Pagar MRT)

The internship will offer:

• An exciting opportunity to get an insight to Singapore’s Employment Act
• Dedicated mentorship

Duties

• Assist Recruitment Consultant with fulfilling the staffing needs of clients and job seekers
• Coordinate and schedule meetings and interviews
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min A Levels
• Strong passion for recruitment and people-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv to [email protected] / [email protected].

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

☑ Good Career Growth and Personal Development

☑ Professional Coaching and Training

☑ Convenient location (Walking distance from Tanjong Pagar MRT)

The internship will offer:

• An exciting opportunity to get an insight to Singapore’s Employment Act
• Dedicated mentorship

Duties

• Assist Recruitment Consultant with fulfilling the staffing needs of clients and job seekers
• Coordinate and schedule meetings and interviews
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min A Levels
• Strong passion for recruitment and people-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv to [email protected] / [email protected].

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

WHO IS UPSKILLS?

Upskills supports banks and financial organizations to lead projects efficiently and reduce time to market. Our expertise in capital markets software, combined with strong functional knowledge and our commitment to excellence makes us quite unique in the industry.

Our service offerings cover the entire lifecycle of financial technology transformation projects be it a greenfield implementation, an extension, or an upgrade.

At Upskills, we are a team of creative thinkers and problem solvers, our ultimate mission is to breakthrough innovation! All of us are fully engaged in Fintech industry to deliver cutting-edge solutions for capital markets and digital transformation.

Job Description:

Reporting to the CEO, you will be a key member of the senior management team and play a pivotal role overlooking both strategic and operational scopes in HR. The incumbent will also support day to day operations:

Responsibilities:

· Understand the business to champion to develop and implement effective HR strategies, policies and programmes.

• Take charge of the full spectrum of HR, including developing policies, directing and coordinating HR activities such as compensation & benefits, performance review, employee engagement and relations, employee services and other HR-related matters.

• To build and enhance employee experience throughout the employee lifecycle with people initiatives, and process improvements.

• Build strong partnerships with business line managers and employees to effectively implement HR programmes and resolve employee relations issues.

• Drive change management, process improvement and organizational effectiveness.

• Manage employee related surveys, job evaluations, data analysis and insights to identify gaps and make recommendations.

• Providing advice and guidance across a variety of HR issues, initiatives and legislation.

Requirements:

• Bachelor's degree or above (preferably in HR Background).

• 5+ years of People Operations/Human Resources related experience.

• Experience developing and implementing HR initiatives and policies.

• Strong business partnering skills and HR acumen, including problem-solving skills, project management & leadership abilities.

• Strong knowledge and experience in Employee Relations/Compliance.

• HR exposure within Consulting or Tech industry will be an advantage.

• HR Generalist experience with proficiency in HRIS systems.

• Coaching skills with the experience of managing a small team.

• Comfortable to work with a remote team.

• Able to handle pressure and prioritise.

• Strong communication and interpersonal skills, with proficiency in English.

• Proficiency in Chinese or French will be a plus.

• Ability to cope well with ambiguity and change in a dynamic environment.

OUR OFFER

· Exciting experience with a fast-paced company.

· Opportunity to harness your full potential as well as exposure to the international environment.

· Professional development opportunities and a commitment to ongoing learning.

· A dynamic, open, and collaborative work culture.

· Medical and dental benefits.

A LITTLE BIT MORE ABOUT US…

We are located at Raffles place, the heart of financial hub in Singapore, surrounded by leading international businesses and financial institutions. Our welcoming space fosters collaboration and encourages lively discussions, providing a stimulating environment complemented by amenities such as kitchen facilities, refreshments, snacks, and an overall open working culture.

Join our team of passionate professionals by sending your resume to [email protected]!

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Human Resource (HR) Manager to handle our HR operations and act as a strategic partner to the business units, providing expert advice on HR matters and aligning HR practices with the organization's strategic objectives.

Key Responsibilities:

Strategic Partnership:

• Partner with business leaders to understand business goals and challenges, providing HR solutions that align with business strategies.
• Develop and implement HR strategies and initiatives that support the business objectives and drive organizational success.

Employee Relations:

• Act as a point of contact for employees on HR-related issues, addressing concerns and resolving conflicts.
• Promote a positive work environment and foster employee engagement through various initiatives.

Change Management:

• Support organizational change initiatives by providing guidance on change management practices and communication strategies.
• Ensure smooth transitions during restructuring or reorganization processes.

Learning and Development

• Identify training needs and collaborate with learning and development teams to deliver relevant programs.
• Facilitate leadership development and succession planning to build a strong talent pipeline.

Compliance and Policies:

• Ensure compliance with local employment laws and regulations.
• Develop and update HR policies and procedures to ensure they meet legal requirements and best practices.

Data and Analytics:

• Utilize HR metrics and data analytics to provide insights and recommendations for improving HR practices and business performance.
• Prepare and present reports on HR-related metrics to senior management.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or HR certification (e.g., SHRM-SCP, CIPD) is a plus.
• Proven experience as an HR Manager / Business Partner or similar role, with a good understanding of HR best practices and business acumen.
• Strong knowledge of Singaporean employment laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain strong relationships with stakeholders at all levels.
• Proficient in HRIS systems and MS Office Suite.

Key Responsibilities:

· Develop and drive HR Projects with HQ or countries who are running in parallel and set up a system to monitor, track progress, identify roadblocks and monitor the delivery

· Conduct HR compliance related activities with internal or external parties

· Support on management committee operations to support the day-to-day operations of the Management Committee and ensure the achievement of the company's strategy and the Committee's key projects

· HR Data analysis for supporting key HR decision or business success

Work with country HR on some national key projects and provide compliance or professional opinions. Or be responsible for HR work in some small scale countries

Qualifications

· Bachelor degree with 8 years of HR experiences

· Ideally worked in highly matrixed and complex work environments (Large MNCs, start-ups, internet companies)

· Proven communication capabilities and stakeholder management ability with not just in-country employees but HQ colleagues as well;

· Possesses strong experience in project management: Project Chartering, Resource reallocation;

· Self-driven, conscientious, strong adaptability and fast learner; able to work in a fast-paced environment, deadline driven, and extremely well organized;

· Experience driving direction and alignment with cross-functional teams and operating in ambiguous environments.

Fluency in both English and Mandarin to deal with international stakeholders and stakeholders who are based in HQ

Client Solutions Manager at Fintonia Group

We are looking for a driven and experienced professional to spearhead the promotion of our suite of funds and products to the wealth management channel (financial advisors, MFO/EAMs and Private Banks in Singapore). This position is ideal for someone with deep expertise in traditional fund sales to the wholesale and intermediary channel who can understand how to create successful partnership with this channel, and who is enthusiastic and knowledgeable about the ever-evolving digital asset sphere.

To be successful in this role, you are a person who makes things happen, have resourcefulness, initiative and drive in order forge partnerships in Singapore with the wealth management channel (eg financial advisors, multi-family offices, securities firms, robo-advisors, private banks). Being on the cutting edge of finance is not for the faint hearted but will you are likely to enjoy being in an entrepreneurial environment, making a significant impact and want to be part of the rapidly growing digital asset market. It is a hands-on role that will give you the opportunity to directly contribute to building a business and becoming a leader in a fast-growing asset class.

The Role:

Your responsibilities will include:

1. Strategic Business Development Leadership:

Develop and lead regional business development and partnership strategies to promote Fintonia Group’s funds and products, emphasising the innovative edge of digital assets.

Foster and deepen relationships with key stakeholders, including Financial Advisors, MFO/EAMs, asset managers and private banks.

Direct presentations, roadshows, and webinars to enhance product visibility and encourage adoption.

2. Client-Centric Solutions:

Understand market dynamics, competitor strategies, and client needs in both traditional and digital asset sectors.

Collaborate with the product development team, offering insights to ensure our funds align with client requirements and market demands.

3. Collaborative Teamwork:

Spearhead initiatives in partnership with marketing, research, and product teams to refine sales materials and strategies.

Represent the sales team in regional and global meetings, advocating for best practices and innovative approaches.

4. Regulatory Compliance:

Ensure adherence to company and regional regulatory standards throughout all sales activities.

Stay abreast of industry changes, regulatory updates, and best practices, ensuring the company’s proactive alignment.

Qualifications and Experience:

• To be a successful applicant, you are likely to meet the following criteria:
• Have 3-7 years of experience in fund intermediary sales or fund sales to high net worth individuals within a wealth management firm, with a track record of success.
• Outstanding relationship management and networking abilities.
• Experience with partnering with financial advisors, MFO/EAMs, Private Bankers and Securities Brokers.
• Willingness for regional travel as necessary.
• Familiarity with digital assets and blockchain technology and/or being a "tech geek" would be an advantage.
• Strong written, verbal and presentation skills in English is required. Mandarin language skills or other regional language skills will be well regarded.
• Proficient in Microsoft Office Suite and very comfortable with different technology tools.
• Ability to work independently but collaboratively as a team player.

About the company
A newly created role, with our client, a top-tier life insurance company, seeking an experienced actuary to support the Head of Department and guide the IFRS17 team.

About the job
You will spearhead IFRS 17 implementation, optimize actuarial systems like Prophet and SAS, and deliver critical financial insights. In this role, you’ll drive strategic initiatives, oversee system enhancements, and provide expert guidance to stakeholders. With opportunities to lead business planning and reporting, you’ll play a key role in shaping the business financial strategy while staying at the forefront of industry trends.

Skills and experience required
At leasy 8 years of actuarial experience, ideally in IFRS17, with expertise in Prophet system, and proven ability to deliver complex projects under a tight deadline.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Salary: ($) 3,500 – 4,000

Working Days: Monday - Friday

Working Hours: 9am – 6:30pm

Location: Bugis/Bras Basah

Contract Period: 1 year (likely Feb 2025 onwards)

Job Responsibilities:

1. Programme Coordination: Coordinate events and engagements that facilitate meaningful interactions and dialogue between volunteers and senior participants.

2. Partnership Management: Cultivate and maintain strong relationships with community partners, local organisations, schools, and other stakeholders, recognising them as key collaborators in the development and execution of the FM’s community programmes.

3. Operations Management: Work with appointed Event Management Company to manage the complex scheduling requirements for the programme – ensuring the successful assignment of suitable volunteers to event timeslots. To also manage all logistical matters to

ensure programme effectiveness.

4. Evaluation and Reporting: Monitor the effectiveness of the programme, gather feedback from stakeholders, and prepare reports to assess the impact and success of the initiative. When required, to be on-site at the programme venue to evaluate performance of

facilitators and volunteers, and implement suitable interventions should programme quality fall short.

5. Budget Management: Monitor and track budget utilisation of assigned programmes and prepare reports for proper accountability of funds and resources.

Job Requirements:

• A recognised diploma or degree in a relevant field.

• Preferably possess at least 1 year of experience in community programming, event management, or cultural outreach, preferably in a museum, garden or exhibition setting, with a demonstrated focus on interactions that cater to a diverse range of audience profile

• An interest in local history, particularly that of the pre- and post- Independence decades and/or experience with culture/heritage/arts sector-related work is preferred, though not mandatory

• Good command of the English language (written and verbal) – candidates who are proficient in a Mother Tongue language will be considered favourably

• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse community groups and key stakeholders.

• Proficiency in project management and the ability to work effectively in a team environment.

• Some weekend and after-work hours engagements might be required – candidates should be prepared to exercise some flexibility in his/her work schedule

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

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Meta is seeking an experienced indirect tax professional to join its APAC Indirect Tax team, which manages the indirect tax function for APAC region. The position will be based in Singapore and reporting into the indirect tax lead for APAC. This role will collaborate and work closely with local and international direct and indirect tax teams, international and regional accounting and other finance functions.

Responsibilities

• Work closely with the Meta tax team to ensure integration with various business functions, bring awareness to the business and support new business initiatives in the region
• Responsible for indirect tax compliance, work closely with the local finance teams and manage compliance outsource service providers, provide oversight for indirect tax compliance across the region
• Assist with tax audit and controversy matters in the region
• Monitor developments of indirect tax policies in the region, work with internal policy teams and external advisors supporting tax policy initiatives
• Analyze current and proposed tax policy changes, evaluate impacts, develop and execute plans accordingly
• Work with finance and other cross-functional teams to implement and improve end-to-end indirect tax process and procedures to mitigate risks
• Provide day-to-day operational guidance to business and finance functions and provide end-to-end support to enable products/projects go-to-market

Minimum Qualifications

• 10+ years of related finance/accounting experience (with adequate VAT/GST knowledge) covering Asia Pacific
• Degree in Law, Accounting/Finance, or Economics or similar is required
• Strong communication and presentation skills with the ability to communicate indirect tax matters succinctly to management
• Entrepreneurial spirit, hands-on and self-motivated
• Strong analytical skills, flexible, creative and results-oriented
• Able to work with and in a cross-functional team with the ability to build strong and scalable relationships
• Willingness to travel as some international travels are required

Preferred Qualifications

• Prior experience with regional indirect tax responsibilities

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

ServiceNow, is seeking an experienced Communications professional to support and drive an integrated communications approach across the APAC sub-region of Asia (primary focus Singapore) with close integration to the Global Communications, Asia Sales and Marketing teams. The role will have responsibility across all areas of the modern-day communications mix including the creation and execution of thought leadership content campaigns that are executed through media engagement, customer references and advocacy, analyst/influencer relations and social media (paid and organic) programs.

This is a rare opportunity to really create, own and drive a truly integrated program, where your efforts and results will directly impact the growth and success of the business and you’ll be rewarded for doing so.

The role sits within the Global Communications team, reporting into the Senior Director Communications APAC, will work closely with the wider APAC Communications team and have a significant profile within the Asia Sales and Marketing teams. From time to time the Communications Manager will support on wider APAC and Global initiatives. The ideal candidate will be a storyteller, have a strong B2B tech background and experience in either or both agency and in-house communications environments and working knowledge of media, social and customer programs frameworks.

What you get to do in this role:

• Establish a local storytelling engine for the Asia sub-region, supporting brand awareness efforts
• Develop and execute integrated PR campaigns that tell the ServiceNow story in a compelling, digital way—accessible to consumers and businesses, and highlighting customers, partners and influencers
• Work closely with business units to identify and exploit trends that expand ServiceNow’s leadership
• Drive the PR, Social and Voice of Customer agencies that the support Asia business (primary focus Singapore)
• Research, identify and pitch innovative stories through multiple channels and work with stakeholders to take this out to the market
• Cultivate and engage relevant influencers to be evangelists.
• Help support and drive the partner engagement model
• Support ServiceNow’s annual user conference, Knowledge, and other regional events (World Forum, Summits, Executive Circles, F1) as needed

Overview

Mayer Brown is a leading global law firm with offices in 26 key business centres across the Americas, Asia, Europe and the Middle East. With approximately 200 lawyers in each of the world’s three largest financial centres — New York, London and Hong Kong — we are uniquely positioned to advise leading companies and financial institutions on their most complex legal needs. We have deep experience in high-stakes litigation and complex transactions across industry sectors, including our signature strength, the global financial services industry.

We are a collegial, collaborative and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support and development they need to grow, thrive and realise their greatest potential. We also encourage all our people to use their skills to support the wider community through our pro bono and community volunteering programmes. At Mayer Brown the principles of mutual respect, dignity and understanding are central to the way we work and help to provide an environment where diversity and inclusion are embraced.

Operating as Mayer Brown PK Wong & Nair in Singapore we have been working in a Joint Legal Venture since 1 January 2023. Singapore is one of our fastest growing offices in the region and it is an exciting time to join the firm as we transform.

Responsibilities

The Regional Security Manager (Asia) will be responsible for providing technical leadership for strategic projects and initiatives on the security roadmap, as well as participating in more general network security and architectural efforts. The person will collaborate with other managers, engineers and departments to apply and support best practices for security, server building, change management, account management, documentation, and user experience management.

Responsibilities:

• Encourage team to provide continuous feedback to one another and upper management of the Global Security team and the Chief Information Security Officer.
• Monitor and maintain the security status of the Firm’s network and the intellectual assets held, in accordance with the Firm’s security policies.
• Help the Global Information Security Manager and Global Director of Information Security/CISO as a liaison to the regional General Counsel and Risk Management.
• Perform e-discovery related matters, executing searches and producing output as required by the Firm.
• Ensure that Mayer Brown has a secure architecture for authorization and authentication internally, as well as business to business.
• Ensure that all security risks are managed, mitigated and communicated clearly and effectively.
• Ensure that objectives are achieved by working closely with all members of the IT organization and byparticipating with the Global Security Team within the security model.
• Ensure that change controls are adhered to and communicated to the partners and staff.
• Assist the Global Information Security Manager and Global Director of Information Security/CISO in leading the team past any internal and external barriers that affect the Firm’s security.
• Keep abreast of all specific security issues and communicate to the Global Manager of Information Security.
• Assist in development and maintenance of all documentation related to Global Security Team operations and functions.
• Classifying Information and Data – setting classification standards and defining security roles.
• Manage security projects and initiatives.
• Control access to the firm’s Information Systems and related security configurations.
• Secure hardware, peripherals and other equipment logically and physically.
• Develop, implement, and maintain in-house software security and hardware.
• Assist HR regarding personnel issues relating to security.
• Assist the Global Information Security Manager and Global Director of Information Security/CISO in mitigation of threats intelligence from external sources such as Government agencies, LS-ISAO community, and local law enforcement.
• Detect and respond to incidents of a security nature within the Mayer Brown environment.
• Address all Asia based tickets sent to security and assist other regions.
• Ensure monitoring and alert notifications are implemented in accordance with the business needs.
• Assist in the preparation, approval, implementation and adherence of the Information Security Policy within the firm.
• Assist in the development and authorization process of all new IT policies introduced, ensuring that the necessary security audits and tests are carried out prior to being introduced into production.
• Assist the Global Information Security Manager with client audits and questionnaires including .
• Ensure that third party providers of Mayer Brown are audited in relation to our security guidelines to protect the Firm’s data and assets.
• Regularly monitor the Firm’s compliance with the security policies and report on concerns.
• Regularly work with members of the global security team to monitor the firm’s client requirements in relation to security processes, policies, and guidelines.
• Identify and communicate to upper management the cause of all security incidents, making recommendations as to how the specific incidents can be mitigated in the future.
• Assist in ensuring that Mayer Brown’s employees appreciate the benefits of security to the organisation, themselves and their working environment.
• Review new builds periodically to verify all security standards are being met and applied.
• Ensure the IT Security site on Global Net stays updated with current material.
• Ensure whenever possible that undesirable use of IT facilities is prevented/minimised at all times.
• Perform digital forensics on technology as requested by Human Resources, Information Technology or General Counsel.
• Willing to travel 25% domestically / internationally as needed.
• Function where feasible in relation to security duties, in a variety of roles including technology expert and vendor coordinator including identifying viable technologies, gathering requirements and providing recommendations on specific solutions and firm policy modernization relating to Mobility.
• Assist the Global Information Security Manager in monitoring and controlling IT security expenses in Asia.
• Manage security vendors in relation to Asia matters.

Qualifications and Experience:

Education

• 4 year degree or relevant work experience.

Certification

• CISSP, CEH, or relevant work experience regarding security and networks.

Computer Skills

• 7 years of experience in an Information Security department.
• Excellent working knowledge of CISSP, CEH and CISM.
• Excellent knowledge of the ISO 27001 security standards.
• Good working knowledge of networking.
• Excellent knowledge of security standards.
• Ability to effectively work with and communicate with the Firm’s clients
• Good documentation experience.
• Excellent knowledge of a Microsoft Exchange email environment.
• Good knowledge of Disaster Recovery.
• Good knowledge of authentication methods.
• Technical knowledge of cloud environments such as Azure and O365.

Performance Traits:

• Must work well with others and contribute to the success of the team, communicating openly with teammates. Willingly asks questions where appropriate and guides others whenever possible.
• Personable and approachable.
• Able to work on own without direct supervision.
• Adaptable and flexible.
• Customer-service focussed.
• Excellent telephone manner.
• Ability to work under pressure and meet strict deadlines.
• Uses own initiative.
• Ability to weigh business needs against security concerns and articulate issues to customers and senior management.
• Willingness to challenge the status quo.
• Ability to be on call and respond as necessary.

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

We are no accepting applications from Recruitment Agencies for this vacancy.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Hiring & training restaurant staff following company policies
• Speaking with diners to address concerns or solve problems
• Creating work schedules for restaurant staff
• Managing inventory of food, supplies, and equipment
• Training and supervising staff, ensuring quality service and excellent overall performance