Job Summary

Reporting to the Assistant Director of Events Management, the Assistant Events Manager is responsible for, but not limited to, maximizing the catering revenue by generating dry events with less than ten (10) guestrooms, corporate meetings and functions, and social events.

Key Responsibilities

• Answers all incoming inquiries pertaining to dry events including meetings & functions and social events.
• Qualifies each business opportunity based on budget, attendance.
• Determines availability of space based on yield management principles.
• Presents unique selling points to prospective clients to gain an advantage over the competitor.
• Conducts site inspections.
• To be a one stop shop from inquiry to successful delivery of the event.
• To be on hand on actual day of event to assist client and ensure a flawless event.
• To communicate all facets of the event to the operational support team – banquet operations, florist, chefs, audio-visual technicians, front office, room service etc.
• To know competitors’ strength and weaknesses as well as their pricing and packages.
• Take on ad-hoc projects as assigned by Director of Events Management.

Key Requirements

• At least one (1) year of experience in a similar capacity in an international luxury hotel chain
• Good teamplayer
• Excellent communication and interpersonal skills
• Passionate, self-driven and takes initiative

Company and Job Overview

-Japanese company is hiring!

-Work place: West area

-Title：Office Manager (Japanese Speaking)

Job Responsibilities

• Hiring related tasks (Job Posting, Screening of applicants, Interview coordination, Recruitment procedures)
• Payroll (including payroll for all store staff, using the system)
• Contracts (employment related)
• Office staff management
• Other ad-hoc duties

Job Requirements

• Experience in HR related work (especially hiring) in Singapore
• F&B industry experience is welcome
• Teamwork oriented and able to work smoothly in reporting
• Business level English or above (as required for internal and external communication)
• Daily conversation level Japanese (as required for internal and external communication)

Other Information

Salary: Monthly S$4,000-$6,000/month

Work Hours: 9：00am ～5：30pm

If you are interested in the role, please click APPLY Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte.Ltd （EA Licence Number: 90C3026）

EA Personnel Name: Naoko Ishii （EA Personnel Registration Number: R22109764）

We are representing our client in the global technology and engineering space to look for an experienced Strategic planning manager to join them. As part of the Strategic Planning team, the candidate will play a pivotal role in planning, analyzing and formulating strategies and policies to support the future requirements and growing the business.

He/She will be exposed to working with different business units and various levels of seniority, and be expected to collaborate with internal and external stakeholders to dissect matters and recommend interventions or improvements.

Responsibilities:

• Strategic Business Development
• Conduct Market Research and Analysis: Conduct comprehensive market research to identify white space opportunities within and beyond the current business scope.
• Analyse market trends, competitive landscape and customer needs to pinpoint potential areas for business expansion.
• Competitive Strategy Initiatives: Develop detailed plans to capitalize on identified opportunities for organic growth. e.g. new market growth, new customer segment, new capability, etc
• Corporate Strategy Initiatives such as cost and productivity improvements, re-organisations
• M&A, JV, Partnerships & Strategic Investments: Organize and execute BA and LOB-level M&A and Strategic Investment initiatives for inorganic growth, e.g. determine requirements, pipeline growth and monitoring
• Conduct due diligence to assess the financial health, strategic fit, and potential risk of potential target.
• Manage acquisition or investment process from start to end
• Develop integration plans to ensure smooth post-acquisition transition and synergies.
• Strategic Planning with Support Group, BA and LOB-level Strategic Planning Initiatives.
• Preparation of 5-Year Plan, SFC preparation, Business Work Plan, Business Reviews, and Deep Dives
• Work with Group/HQ Strategy Plans Office to seek alignment on the overall company's plans
• Perform Cadence Tracking to track and monitor progress of Strategic Plan objectives
• Compile LOB Monthly Reports, KPI dashboards, etc
• Organize and prepare Townhalls and other Staff Communication events

Requirements

• Master in Business Administration (MBA) or related field such as finance, economics or strategic management. Knowledge of emerging technology and their potential impact on the business is an advantage.
• Experience in corporate development/ strategic planning/ management consulting
• A strong understanding of financial metric and market dynamics and business acumen in the related industry.
• Proficiency in data analysis and using data-driven insights to inform strategic decision.
• Excellent written and verbal communication skills to convey complex ideas clearly and concisely.

about company

I am currently working with a world's leading cryptocurrency exchange and web3 company.

Salary structure: Open budget + fixed 13th month + bonus (min 2 months) 2-3 rounds of interview to offer. 5 days in office at CBD. Need to work on alternate Saturday (home/office depends). 14 days of annual leave (+1 per year). *Please don't let this scare you away hahaha. Feel free to ping me to find out more.*

about job

• Lead the design of wallet features for Web3 Wallet

• Responsible for defining the product roadmap within the team, driving product launches, user growth, and feature promotion

• Deeply understand user needs, develop product strategies to address pain points, and optimize user experience

• Work closely with the technical, design, and marketing teams to ensure timely and quality product development

• Oversee the product lifecycle, from concept to release, ensuring the project is completed within budget and timeframe.

• Track industry trends and competitors, make improvement suggestions to keep the product competitive.

skills and requirements

• Min of 3 years of product-related experience

• Bachelor’s degree or above, with blockchain product experience and basic blockchain knowledge

• Experience in on-chain transactions (swap), DeFi, airdrops, meme trading, etc., is preferred

• Sharp market insight with the ability to respond quickly to industry changes and formulate appropriate strategies.

• Passion for the blockchain industry, willingness to learn new industry knowledge, strong execution, and high stress tolerance

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as an Assistant Manager – Entity Management. This is a full-time and permanent based in Singapore. You will report directly to the Manager, Entity Management.

Key Responsibilities:

• Manage ongoing contractual relationships to clients for EMS
• Work collaboratively with colleagues and partners to deliver contracted services to clients to ensure that SLAs as defined in the relevant contracts are met or exceeded
• Flag anticipated SLA issues in a timely manner to line manager so that a resolution can be agreed
• Support with training new team members across internal systems and processes
• Support a team of Senior Associates to deliver operational service excellence to clients requiring global company secretarial and subsidiary governance
• Contribute to identifying and implementing technology enhancements for internal and external service delivery excellence
• Work to meet industry beating SLAs, set for the team to maintain a market leading position.
• Be part of operational service delivey, ensuring consistent net promotor scores and client satisfaction
• Manage relationships with Vistra’s extended partner network to maintain consistency and quality across international service delivery to our clients

Key requirements:

• Strong working knowledge of governance and company secretarial matters
• Strong experience of having worked in global services environment and a client facing role
• Experience in managing third party service providers to deliver client requests
• Addressing client escalations and identifying proposed path to resolution
• Self-confident, with excellent communication and client management skills
• Customer service oriented, gaining trust with clients and with a passion for consistently exceeding client expectations
• Ability to act as a first line support with senior associates with client escalations to maintain client satisfaction

Company Benefits:

At our Singapore office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!

Morgan McKinley is Your Gateway to Career Success.

Embark on a rewarding career journey as a #ProgramMarketingManager for Cloud Skilling for our client, who is the leading Technology company in the industry.

Job Overview:

· Contract role for 6 to 12 months - renewable!

· Working hours: Monday-Friday, 830am-530pm

Job Description:

This position supports the Chief Learning Officer (CLO) for the client's ASEAN and Korea regions. The CLO oversees skilling efforts for three main audiences: internal employees, customers and partners, and emerging generations or communities of interest.

• Customer Skilling Program – ASEAN region
• Marketing, Communications & Operations Across Programs
• Employee Skilling Program; Support marketing, communications, events, and program management efforts for the Employee Skills Manager.
• Future Generation & Community Skilling Program – ASEAN

Primary Responsibilities:

1. Lead marketing, communications, and events strategy for programs targeting the three audience groups, engaging both internal and external stakeholders.
2. Take ownership of end-to-end skilling outreach programs for customers under the program framework.

Requirements:

• Diploma or bachelor's Degree
• Professional experience coming from TOP Multinational Technology Companies
• At least 5 years of relevant professional experience or Background in customer and/or partner-facing roles such as sales, marketing, or support.
• Regional experience in markets such as Singapore, Indonesia, Malaysia, and Thailand.
• Strong marketing background, essential for this role.
• Experience managing and delivering skilling and enablement programs.
• Knowledge or experience with cloud services, ideally Azure / AWS
• Exceptional organizational skills and attention to detail in administrative and operational tasks.
• Data and analytics proficiency, including Excel and data reporting.
• Experience with building presentations in PowerPoint.
• Enthusiasm for learning and skills development.
• Strong stakeholder management experience.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Corporate Sales Manager (Marketing)

Responsibilities

• End-to-end management of corporate offline activations and being responsible for achieving sales targets and business objectives.
• Recruit, manage and train moomoo corporate offline sales brand ambassadors (BAs) to drive acquisition goals through various corporate offline channels including but not limited to corporate offices and B2B events.
• Implement incentive schemes and proper sales process management to ensure high team morale and sharp sales skills.
• Run training programs to ensure all sales BAs understand moomoo’s platform and product suite, marketing campaign mechanics, and adhere to compliance requirements.
• Collaborate with internal team members and cross-functional teams, including partnership, legal and compliance, to ensure alignment and maximize the value derived from offline sales.
• Prepare regular reports and sharings on offline sales performance, providing insights and recommendations to the team.
• Support any other relevant marketing initiatives such as offline activations and roadshows where necessary.

Please note that only short-listed candidates will be contacted.

Requirements

• At least 2-3 years of relevant working experience in digital brokerage or similar financial institutions.
• At least 2 years of relevant working experience in offline or direct sales role.
• Good knowledge of various asset classes, including but not limited to stocks, options, and ETFs.
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence both internal and external stakeholders.
• Strong negotiation and contract management abilities, with a track record of driving favorable outcomes.
• Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously.
• Self-motivated and proactive, with a strong sense of ownership and ability to work both independently and within the team.
• Entrepreneurial mindset with the ability to identify and pursue new sales and growth opportunities.
• MAS-licensed financial representative is a plus.
• English speaking and Fluency in Mandarin is an added advantage

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Description

1) Data Protection and Privacy:

- Develop, implement, and maintain data protection policies and procedures in accordance with legal requirements and industry best practices.

- Ensure compliance with data protection laws and regulations, such as GDPR, CCPA, and other applicable frameworks.

- Conduct regular audits and assessments to identify potential risks and vulnerabilities in data protection processes.

2) Data Governance:

- Collaborate with the Data Governance team to establish data management policies that align with organizational goals.

- Support the development and maintenance of a data governance framework, including data standards, policies, and procedures.

- Work to improve data quality and integrity across the organization.

3) Risk Management:

- Identify and assess data protection risks and develop mitigation strategies.

- Manage data breach incidents, including investigation, response, and reporting.

4) Training and Awareness:

- Develop and deliver training programs to educate employees on data protection and privacy best practices.

- Foster a culture of data protection awareness throughout the organization.

5) Stakeholder Collaboration:

- Act as a point of contact for data protection queries and issues within the organization.

- Collaborate with IT, legal, compliance, and other relevant departments to ensure cohesive data protection strategies.

6) Reporting and Documentation:

- Prepare and present reports on data protection activities, risks, and compliance status to senior management.

Maintain comprehensive documentation of data protection policies, procedures, and compliance efforts.

Job Requirements

• Bachelor’s degree in information technology, Law, Business Administration, or a related field.
• Strong knowledge of data protection regulations, excellent communication skills, and experience with data management tools
• Certified Information Privacy Professional (CIPP) or similar certification is preferred.
• Preferably has experience working with cross-geographical teams
• 3-5 years in data protection, privacy, or a related field.
• Proactive
• Keen to learn
• Has an eye for detail
• Willing to share and collaborate

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

You will apply your knowledge and experience to shape our services, you’ll focus on client opportunities where your expertise can make a substantial impact, and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

We’re looking for Senior Manager to join our Technology Consulting practice with experience in any of the following:

Technology Consulting

• Cybersecurity
• Data & Analytics
• Digital & Emerging Technologies
• Technology Solution Delivery - SAP & GRC
• Technology Transformation

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 10 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 is highly advantageous
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

About the Company
This company is a global leader in the medical device industry, providing a wide range of innovative products across therapeutic areas such as critical care, neonatology, surgical care, infusion therapy, enteral feeding, urology, and wound care. With a focus on critical care systems, their products are widely used in hospitals and healthcare centers globally. Their dedication to improving patient outcomes makes them a prominent player in the healthcare sector.

About the Team | Manager
You will be part of a dynamic and growing sales team dedicated to expanding the company's presence in Singapore. This role reports directly to the Global Director and provides an exciting opportunity to contribute to the strategic growth of the company in the region. You will be responsible for managing the sales operations in Singapore and ensuring alignment with the broader regional objectives.

About the Job
In this role, you will be responsible for driving the sales strategy in Singapore, focusing on priority product lines and market expansion. Key duties include managing the direct sales, overseeing 3rd party logistics, inventory, and order placement to meet local demand. You will also handle product registration, follow up on hospital payments, and conduct clinical workshops. Your role will involve close collaboration with distributors and customers, and you will work to establish strong relationships with Key Opinion Leaders and leading hospitals. Travel may be required based on business needs.

Skills and Experience Required
Ideally, the right applicants will possess the following:

• Proven experience in sales and marketing within the healthcare or medical device industry.
• Strong understanding of Singapore's healthcare system, regulations, and market trends.
• Experience in managing product registration, inventory, and order forecasts.
• Ability to develop and execute marketing and sales strategies aligned with global and regional goals.
• Previous experience in managing relationships with third-party logistics providers is an advantage.
• Excellent communication skills, with the ability to engage stakeholders at all levels.

If you are a motivated sales professional with a proven track record in the healthcare sector and a passion for driving growth, this role offers a fantastic opportunity to shape the future of healthcare in Singapore.

To apply online, please use the 'apply' function. You may contact Putra Nur Afiq (EA: 94C3609/R22105891) at +65 8418 0030. We regret to inform you that only shortlisted candidates will be notified.

Job Description:

1. Project Planning
- Establishing clear project goals and deliverables in alignment with business objectives.
- Determining the necessary resources, including personnel, budget, and materials.

2. Team Leadership
- Leading and motivating project teams to achieve project milestones.
- Delegating tasks based on team members' strengths and expertise.

3. Stakeholder Management
- Serving as the primary point of contact for stakeholders, providing regular updates on project progress and addressing concerns.
- Aligning stakeholder expectations with project realities to ensure satisfaction.

4. Risk Management
- Proactively identifying potential risks and developing mitigation strategies.
- Preparing plans to address unforeseen challenges that may arise during the project.

5. Execution and Monitoring
- Overseeing the day-to-day operations of the project, ensuring that tasks are completed on time and within scope.
- Monitoring project progress through key performance indicators (KPIs) and adjusting plans as necessary.

6. Budget Management
- Budget Oversight: Managing the project budget, tracking expenses, and ensuring that the project stays within financial constraints.
- Reporting: Providing financial reports to stakeholders and recommending budget adjustments as needed.

7. Quality Assurance
- Ensuring that project deliverables meet quality standards and align with business goals.
- Incorporating feedback from stakeholders and team members to improve project outcomes.

8. Project Closure
- Ensuring that all project objectives have been met and deliverables are handed over appropriately.
- Conducting a project review to assess what went well, what didn’t, and documenting lessons learned for future projects.

Responsibilities

We are growing our Enterprise CS team and looking to add an exceptional Enterprise Customer Success Manager. In this role, you will work with our Enterprise customers and ensure their success via the rapid adoption of the Workato Intelligent Automation Platform. As an Enterprise Customer Success Manager, you will play an integral role in our business as a trusted customer advisor and serve as the customer advocate liaison between customers and internal teams, including Sales, Solution Consulting, Professional Services, Product, and Marketing, among others.

In this role, you will also be responsible to:

• Own a portfolio of assigned accounts that may vary in market size, industry, and complexity, with a focus on ensuring value realization through the use of the Workato platform, increasing adoption across a variety of business and functional units, ensuring retention and supporting growth. Deliver on ambitious NRR targets
• Develop a strong command of Workato’s unique value propositions, the business value our key capabilities drive, our approach to Enterprise Automation, our customer use cases/success stories, and our best practices. Leverage the aforementioned knowledge and your technical Workato product expertise to guide the customer on their Enterprise Automation journey.
• Develop and maintain strategic business relationships with enterprise customers to drive adoption, assess and evangelize value received, and assist in revenue expansion. Establish regular touchpoints with the assigned customers per established practices to review progress against strategic business and technical product objectives
• Develop and maintain engagement with senior customer executives to understand their strategic objectives and position Workato for their transformation initiatives, including delivering Customer Objectives reviews, Executive Business reviews, etc. Run workshops , hackathons, trainings etc to increase usage of the product
• Develop a deep understanding of a customer's business, use cases, and desired outcomes to guide them to achieve these via Workato’s product and services. Develop and drive programs to increase usage of the product within the current (landed) group and expand usage to other business groups/functions
• Create customer assets, including a Joint Success Plan, to be leveraged by our sponsors, outlining progress with Workato mapped to their business initiatives, value, deployment plans, etc.
• Monitor customers' achievement of desired outcomes and value, consistently and effectively telling the story of these both to internal stakeholders and externally to key customer stakeholders
• Be the expert in deployment models and governance structures and share best practices from a business and technical perspective
• Serve as the primary point of escalation when customer issues arise and effectively prioritize/orchestrate resolution of customer requests or issues
• Develop trusted and collaborative relationships with internal stakeholders and business partners; and champion customers internally to mitigate risk, improve customer experience, drive to value outcomes, and unlock growth
• Professionally manage your book of business and provide periodic and accurate reporting, develop growth and risk mitigation plans, following our playbooks, best practices, and documentation requirement
• Contribute to the development of Customer Success practice, develop playbooks, and drive process innovation and operational efficiency

Requirements

Qualifications / Experience / Technical Skills

• Bachelor of Science or equivalent education
• 7+ years of professional experience in consulting, customer success, client relationship, or account management roles with a demonstrated track record of increasing adoption, revenue, and retention. Experience managing a portfolio of enterprise accounts, with account ARR ranging from ~$200k to multi-million ARR across the Forbes Global 2000 companies
• Prior experience in driving NRR growth within the customer base
• Track record of successfully navigating ambiguity, building consensus, fostering accountability, and working with urgency to deliver customer outcomes
• Strong written and oral presentation skills, with the ability to effectively engage both business and technical stakeholders (from Developer to C-level)
• Confidence in serving multiple customer stakeholders and working to build communities of champions/advocates across large organizations
• Experience in Integration and/or business automation. Awareness of processes and roles in these domains would be a plus: People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations
• Preference will be given to candidates who:

1. Have prior experience as an Account Manager or CSM in hyper-growth horizontal SaaS/iPaaS companies preferred
2. Have prior experience in leading/driving/consulting in Digital Transformation initiatives
3. Can speak additional languages like Korean, Bahasa, Thai

• Estimated 25% travel required.

Soft Skills / Personal Characteristics

• Ability to develop an understanding of large complex businesses with many stakeholders
• Comfortable operating with revenue targets
• Strong sense of customer empathy and customer-centricity
• Grit and resilience to manage occasional tough & complex situations
• Excellent interpersonal and communication skills
• Strong problem-solving and analytical thinking
• Project management and storytelling skills
• Entrepreneurial drive and comfort working in ambiguous, quickly changing environments
• A passion for and belief in the power of automation to drive business value
• Project management and storytelling skills
• Have a keen intellectual curiosity, a detailed orientation approach, and possess analytical abilities
• Passion for technology, enjoy learning new solutions and capabilities, and translating these into solutions that drive business value for customers
• Be a self-motivated team player who loves to drive Impact beyond their current role
• Show an appreciation for nuance and a desire to build consensus in a diverse and multicultural environment

1. Plan staff weekly duty roaster and cleaning duties
2. Coordinating daily restaurant management operations
3. Delivering superior food and beverage service and maximizing customer satisfaction
4. Regularly review product quality and research new vendors
5. Appraise staff performance and provide feedback to improve productivity
6. Ensure that the highest standard of quality relating to service, presentation, supervision, and control of food and beverage is maintained.
7. Create detailed reports on weekly, monthly and annual revenues and expenses
8. Estimate future needs for goods, kitchen utensils and cleaning products
9. Train new employees on proper customer service practices
10. Implement policies and protocols that will maintain future restaurant operations

• Train and supervise staff
• Ensure all food safety procedures are strictly adhered to according to sanitary regulations
• Work closely with management to meet revenue objectives
• Implement appropriate strategies to resolve adverse trends and improve sales
• Maintain safe working conditions
• Follow company policies and procedures regarding the handling of cash, property, products and equipment

DUTIES & RESPONSIBILITIES:

• Identify and delegate responsibilities to associates to ensure objectives are met and excellent service is consistently achieved.
• To ensure that the required food and beverage profit margins are achieved for each outlet in each financial period.
• Effectively manage all outlets in the absence of the F&B / Restaurant Manager.
• Effectively update the duty roster if any change has to be made.
• Authorized to sign for casual labour payment vouchers.
• Manage weekly casual labour requisition forms.
• To ensure all outlets are sufficiently stocked to minimum par levels.
• To ensure all stocks are arranged in First Expire First Out procedure.
• To ensure daily walk through for engineering defects.
• To ensure all operating equipment are in good working condition.
• To conduct weekly breakage report with stewarding.
• To train staff on menu, service style, controlling wastage and phraseology.
• To attend daily HOD meetings in the absence of the F&B / Restaurant Manager.
• Recommending employment, promotion and dismissal of employees.
• Compiling, in liaison with the kitchen, menus for the various outlets and for special occasions.
• Manage operations with passion, integrity, and knowledge while promoting the culture and values of Dao By Dorsett.
• Implement new company policies and procedures by developing plans and instructing associates.
• Provide direction to associates to achieve Food & Beverage revenue budget goals.
• Consistently review operations and associates to identify any problems, concerns, feedback and opportunities for improvement.
• Provide coaching and feedback together with the F&B / Restaurant Manager to associates and assesses performance on a monthly basis.
• Create a positive guest experience by delivering a high level of service and ensuring all associates engage guests to understand their needs and exceed expectations.
• Ensure good guest relation and communication in a professional and elegant manner.
• Manage all outlets to meet or exceed standards in food quality, safety, and cleanliness.
• Consistently monitor product and labor costs to remain within goals.
• Solicit guest feedback to understand the needs and wants of customers.
• Train and coach associates on guest services principles and practices.
• Follow the F&B department policies and procedures, including those for cash handing and safety/security.
• Monitor and maintain the Micros POS System.
• Assist in menu engineering statistics.
• Develop and implement creative solutions to areas of improvement.
• Assist in conducting associates daily briefing.
• Assist in any areas of the outlets when staffing constraints requires additional manning.
• Identify employee weaknesses and train and guide as necessary.
• Any other duties as directed.

PURPOSE

At FWD, we’re a different kind of insurance company. Led by our customers. Empowered by technology. We focus on today’s customer needs and tomorrow’s customer trends. Because the things that matter to them, matter to us.

Fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, we’re aiming to become a leading pan-Asian insurer by changing the way people feel about insurance.

Reporting directly to the Head of Digital Synergies, you’ll be collaborating closely with cross-functional teams within the organisation to deliver best-in-class customer-centric products and experiences. This role will be responsible for management of the digital product, overseeing ongoing enhancements and optimizations, as well as driving its commercial success through digital marketing capabilities.

KEY ACCOUNTAIBILITIES

DIGITAL PRODUCTS AND PLATFORMS END-TO-END DELIVERY

• Responsible for everything App & Web; design, implement, and manage FWD's Mobile App, Website, Chatbot, Self-help Portal and Customer Portal
• Assist in developing strategies and a long-term vision to build best-in-class digital products
• Conduct market research, validation, and collaborate with designers, developers, and research teams
• Co-build product roadmaps that will be incorporated into the broader company product portfolio plan by working with sales, marketing, UX, IT, other internal and external clients etc.
• Manage requirements discovery, solution design, user story writing, feature development, and user acceptance testing
• Develop and maintain project plans for digital initiatives managing cross-functional resources, stakeholders, timelines, and dependencies to ensure successful delivery
• Define and track product success based on measurable metrics and communicate with prospective/early-stage product users to collect feedback. Adjust product strategy to iterate on the product to improve continually
• Lead user experience for selected digital projects focusing on new initiatives and partnerships

DIGITAL MARKETING SUPPORT

• Support the implementation of digital marketing initiatives for Email automation campaigns, Mobile App Push Notifications, A/B Testing, and Search Engine Optimization
• In view of the above, to support the execution of tactics to drive lead generation, cross-sell, and up-sell

COLLABORATE WITH MARKETING, OPS, UX/UI, IT AND DATA

• Partner with IT to manage the roadmap and backlog to ensure all capabilities are delivered on time and as expected
• Develop customer journeys with the UIUX team and ensure designs are aligned with business and technology requirements
• Assist sales & marketing in developing positioning and messaging that distinguish the company from its competitors
• Promote active usage of digital products by collaborating with relevant marketing teams

STAKEHOLDER MANAGEMENT

• Engage with cross-functional teams regularly to understand the objectives, use cases, and prioritize initiatives
• Maintain strong working relationships with internal stakeholders, regional marketing and CX counterparts, and other teams to ensure alignment on priorities and effective execution of initiatives

QUALIFICATIONS / EXPERIENCE

• Minimum 6 to 8 years’ experience in building software products as a product manager or product owner
• Certified SCRUM Product Owner certified (CSPO) or experience in setting up or running an agile squad, either in-house or offshore is a plus
• Data driven, experience of using consumer data to drive decision-making and being willing to question your assumptions on a regular basis
• Experience in dealing with various levels of stakeholders to shape business initiatives from initial concept stage through to delivery and support
• Experience in managing product, business, and IT stakeholders
• UI/UX and Digital Marketing experience is a plus

KNOWLEDGE, SKILLS & ABILITY

• Strong project management skills
• Interest and passion for digital marketing, beyond product management
• Ability to work in an ambitious, fast-paced, results-oriented environment
• Passionate about building great products and solving customer and business problems
• A natural preference for working collaboratively and cross-functionally
• Proactive and creative thinker who can bring new ideas to the table
• Has the ability to communicate and present well to all stakeholders with strong communication, negotiation & reporting
• Strong digital know-how, commercial focus, results oriented with growth mindset
• Strong analytical, prioritization, and negotiating skills
• Effective team player with great communication skills and supervisory experience
• Ability to work simultaneously with multiple people
• Independent, strong hands-on approach and enthusiastic learner

• Singapore Based (Redhill)
• Monday - Friday (9am -6pm)
• Salary - $3,800 - $4,500
• Assist in full spectrum of HR, HR projects, initiatives or events as required; Guide and train junior department staff.
• Career Progression Opportunities

Job Responsibilities

• Collaborate closely with department heads to understand the skills and competencies required for openings to meet the organizational recruitment demands and needs.
• Proactive in assess and proposing talent sourcing posting adverts or any other relevant channels or methods.
• Select and pre-screen CVs from various sources and submit shortlisted candidates to Hiring Managers after screening candidates through phone/virtual/face to face interviews (if necessary) on a weekly basis.
• Collaborate with Marketing Department for creation of all recruitment materials; eg: recruitment posters, banners, brochures, roadshow standee, video adverts etc
• Manage & administer social media and recruitment platforms for publicity and campaign.
• Attend and source for hiring seminars/talks, campaigns and career fair opportunities to create brand awareness and collaborations.
• Update recruitment reports for all screening, interview and hiring outcomes for recruitment strategies assessment. Including recruitment cost reports.
• Assist in developing and implement HR strategies, requirements and initiatives of the organization aligned with the overall business strategy, in terms of recruitment retention, and succession planning.
• Onboarding and orientation for new hires.
• Collaborate with relevant departments on employee orientation and job induction programs.
• Updating JDs on a regular basis to ensure relevancy and reflecting actual job requirements and duties

Payroll processing:

• Ensure timely processing of monthly payroll, commission calculation and all payroll related process & reports; such as CPF contributions, employee tax filing, manpower cost reports etc
• Attend to employee payroll related enquiries
• Submit relevant government surveys

Assist in:

• Assist in full spectrum of HR, HR projects, initiatives or events as required. Which include but not limited to Compensation & Benefits, Performance Management implementation, Annual Team Building, Staff Dinner, system migrations and implementations etc.
• Guide and train junior department staff
• Support and assist in various ongoing staff engagement programs through effective communication and activities.
• Assist in identifying the gaps in the organization’s HR process and system and propose methods or procedures to improve them.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Work Days / Hours: Mon to Thu: 8.30am – 6.00pm; Fri: 8.30am – 5.30pm

Work Location: Alexandra Road

Job Description:

• Be part of the Human Resource Division that fosters the holistic development and growth of our teams and people.
• Be the point of contact throughout the employee life cycle to manage and resolve employee relations issues.
• Assist the HR Business Partners in end-to-end HR functions. This includes:
• - Posting of job advertisements across various job portals
• - Scheduling of interviews
• - Post-interview follow up (e.g. administration of tests; collection of documents) onboarding and offboarding matters
• Manage the daily HR operations using Workday system.

Requirements:

• Experience in particular HR administration and a good understanding of core HR processes.
• Strong interpersonal and communications skills, able to work effectively in teams as well as perform routine tasks independently.
• Meticulous, driven and service-oriented mindset.
• Candidates who have prior experience in using Workday will have an added advantage.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Senior HR & Admin Assistant

Working location: 3 mins walk Tuas Crescent MRT
Working days: Mon to Fri
Working hours: 08:30 am to 05:30 pm
Salary: $2,700.00 to $3,200.00

Responsibilities:

Staffing

• Work with the hiring managers on manpower requests and ensure timely filing of vacancies.
• Manage the entire recruitment process, including candidate screening, onboarding, and offboarding. This includes but is not limited to advertising positions, conducting interviews, securing job offers, and managing internship programs.
• Administer MOM work pass application, renewal, cancellation, and other related matters.

HR Administration

• Maintain and update employees’ p-file in SharePoint, ensuring information is accurate and current.
• Monitoring of staff attendance and providing daily attendance reports to HQ HR.
• Coordinate annual medical check exercises for operational staff.
• Participate in continuous improvement initiatives and assist in updating HR policies & procedures, and the staff handbook.

Employee Relation

• Plan and organize employee engagement programs and activities to improve employee relations and foster a harmonious and motivating work environment.

Office Administration

• Managing office supplies, such as stationery and pantry beverages, ensuring adequate stock at all times.
• Liaise with external vendors and service contractors for administrative needs.
• Sourcing and purchasing of office supplies as needed.
• Issuance of staff uniforms, monitor and ensure timely replenishment of stock
• Coordinating weekly laundry service for soiled jumpsuits and ESD shoes & booties.

Other Duties & Responsibilities

• Perform any other duties and responsibilities as and when assigned by the superior or management.

Requirements:

• Diploma/Basic Certificate in Human Resource Management or equivalent.
• Minimum 2 years of relevant working experience in a similar job scope, preferably in the manufacturing industry.
• Basic knowledge of the Employment Act and MOM regulations.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Contract period: 1 year

Work hours: Mon to Thu: 8.30am – 6.00pm, Fri: 8.30am – 5.30pm

Location: near Labrador Park MRT

Salary: $2350 + $40 handphone allowance

Job summary:

You will be part of the Human Resource Division that fosters the holistic development and growth of our teams and people. As a member of the HR Business Partnering department, you will be the point of contact throughout the employee life cycle to manage and resolve employee relations issues.

Key responsibilities:

• Assist the HR Business Partners in end-to-end HR functions. This includes:Posting of job advertisements across various job portals
  Scheduling of interviews
  Post-interview follow up (e.g. administration of tests; collection of documents)
  onboarding and offboarding matters
  Manage the daily HR operations using Workday system

Requirement:

1. Experience in particular HR administration and a good understanding of core HR processes. Those without relevant experience are also welcome to apply.
2. Strong interpersonal and communications skills, able to work effectively in teams as well as perform routine tasks independently.
3. Meticulous, driven and service-oriented mindset.
4. Candidates who have prior experience in using Workday will have an added advantage.

Department: HR Business Partnering

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/10065

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Get to Know the Team

The People Operations team focuses on transforming challenges into opportunities through data-driven insights. We develop strategic solutions that align with our vision, manage organisational change, enhance employee experience, and foster innovation, partnership, and leadership to create a growth-oriented workplace.

Get to Know the Role

This is a full-time onsite internship role based in Singapore, reporting to the Head of Country People Operations.

The Critical Tasks You Will Perform

• Help plan and implement employee engagement and culture activities that support employees (and interns) development, wellness and inclusivity at work
• Develop editorial content that supports employee engagement, through internal channels like email announcement, intranet
• Analyze metrics of employee engagement efforts and assess effectiveness
• Support end-to-end intern experience in Singapore; from hiring to onboarding and engaging them throughout their stint at Grab.

About BLKJ Havas

BLKJ Havas is a creative company that engineers marketing moments for brands in culture, entertainment and media. Powered by the global network of Vivendi including Lagardère, CANAL+, Prisma Media, Gameloft, and Dailymotion, we pride ourselves as the unadvertising agency. Because people hate advertising and we love people.

SENIOR ACCOUNT MANAGER / ASSOCIATE ACCOUNT DIRECTOR

The Senior Account Manager / Associate Account Director role is at the very heart of the business and critical to its market perception and business health. Collectively as an integral community within the Agency tasked with creating a recognized market-leading position in strategic creative communications planning, implementational & executional excellence and client & business management. As the lead on your set of accounts, the Senior Account Manager / Associate Account Director plays an important role in attaining this ambition.

Job Responsibilities:

• Client relationship management: Effective ownership of the relationships with clients, agencies partners and inter-agency teams.
• Be regarded as the Account lead for all of the client’s creative communication requirements: The creation of creative communication plans that build from strategic insight developed for individual client and their business requirements.
• Day to day account management leadership of assigned accounts: The day-to-day account, team and project management of existing campaign and activities.
• Ensuring effective and efficient implementation (creative strategy and excellence) by the team or through the relevant internal or external specialists or partners
• Business poise and earns confidence of both external and internal stakeholders.
• Ultimate responsibility for all product (and deliverables) that goes to your client.
• Involvement in development of insights & creative communications solutions.
• Contribution to and help leadership of planning workshops & ideas generation session.
• Management of the implementational process
• Lead the implementational planning process.
• Day to day management of all delivery partners to ensure brief is delivered / bought to plan, within appropriate criteria (budget, target).
• Motivate team to create innovative and accurate plans based on agreed strategic direction.
• Upkeep, and timely delivery of all relevant reporting systems and templates (include creative plans, contact reports, status reports).
• Management of post campaign reporting that quantifies the value of the creative strategy.
• Supervision of the collation of information and data in agreed formats required. (eg competitive information, campaign data etc.)
• Drive Profitability and Productivity
• Maximize productivity by effectively managing workload and client expectations.
• Identify and introduce appropriate solutions and other services.
• Managing your team and the specialist relationships

Internal

• Managing your direct reports, Account Managers and clear and accurate briefing of requirements and workload.
• Manage direct reports’ career paths and development

External

• Build effective working relationships with other agencies & partners
• Protecting our high standards
• Ensure that any work that leaves the agency is of the highest standard
• Be part of producing ideas that inspire, motivate, engage and create commercial action
• Be part of producing award winning work
• Always challenge “mediocrity” (if you don’t know what this means, ask your CEO)
• Integration
• Think like a solutions provider
• Ensure you encourage the use of agency services

Requirements:

• 6-8 years of industry experience of creative communications planning; with a good hands-on knowledge of creative agency tools and systems
• Strong understanding of creative fundamentals and strategic planning capabilities
• Strong client facing communication & presentation skills
• Demonstrable experience in working across Asian markets and languages, in an Agency capacity on Regional or multi-country level is a huge plus
• Good understanding of marketing in all facets – ATL, BTL, etc
• Good understanding of what’s next in marketing, media, emerging tech and data - and a willingness to push boundaries.
• A confident speaker and presenter.
• An excellent people manager with a tonne of passion for delivering business results.

*Kindly note that only shortlisted candidates will be contacted.*

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

Our client is a specialist clinic located at the city.

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirements:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

About BLKJ Havas

BLKJ Havas is a creative company that engineers marketing moments for brands in culture, entertainment and media. Powered by the global network of Vivendi including Lagardère, CANAL+, Prisma Media, Gameloft, and Dailymotion, we pride ourselves as the unadvertising agency. Because people hate advertising and we love people.

SENIOR ACCOUNT MANAGER / ASSOCIATE ACCOUNT DIRECTOR

The Senior Account Manager / Associate Account Director role is at the very heart of the business and critical to its market perception and business health. Collectively as an integral community within the Agency tasked with creating a recognized market-leading position in strategic creative communications planning, implementational & executional excellence and client & business management. As the lead on your set of accounts, the Senior Account Manager / Associate Account Director plays an important role in attaining this ambition.

Job Responsibilities:

• Client relationship management: Effective ownership of the relationships with clients, agencies partners and inter-agency teams.
• Be regarded as the Account lead for all of the client’s creative communication requirements: The creation of creative communication plans that build from strategic insight developed for individual client and their business requirements.
• Day to day account management leadership of assigned accounts: The day-to-day account, team and project management of existing campaign and activities.
• Ensuring effective and efficient implementation (creative strategy and excellence) by the team or through the relevant internal or external specialists or partners
• Business poise and earns confidence of both external and internal stakeholders.
• Ultimate responsibility for all product (and deliverables) that goes to your client.
• Involvement in development of insights & creative communications solutions.
• Contribution to and help leadership of planning workshops & ideas generation session.
• Management of the implementational process
• Lead the implementational planning process.
• Day to day management of all delivery partners to ensure brief is delivered / bought to plan, within appropriate criteria (budget, target).
• Motivate team to create innovative and accurate plans based on agreed strategic direction.
• Upkeep, and timely delivery of all relevant reporting systems and templates (include creative plans, contact reports, status reports).
• Management of post campaign reporting that quantifies the value of the creative strategy.
• Supervision of the collation of information and data in agreed formats required. (eg competitive information, campaign data etc.)
• Drive Profitability and Productivity
• Maximize productivity by effectively managing workload and client expectations.
• Identify and introduce appropriate solutions and other services.
• Managing your team and the specialist relationships

Internal

• Managing your direct reports, Account Managers and clear and accurate briefing of requirements and workload.
• Manage direct reports’ career paths and development

External

• Build effective working relationships with other agencies & partners
• Protecting our high standards
• Ensure that any work that leaves the agency is of the highest standard
• Be part of producing ideas that inspire, motivate, engage and create commercial action
• Be part of producing award winning work
• Always challenge “mediocrity” (if you don’t know what this means, ask your CEO)
• Integration
• Think like a solutions provider
• Ensure you encourage the use of agency services

Requirements:

• 6-8 years of industry experience of creative communications planning; with a good hands-on knowledge of creative agency tools and systems
• Strong understanding of creative fundamentals and strategic planning capabilities
• Strong client facing communication & presentation skills
• Demonstrable experience in working across Asian markets and languages, in an Agency capacity on Regional or multi-country level is a huge plus
• Good understanding of marketing in all facets – ATL, BTL, etc
• Good understanding of what’s next in marketing, media, emerging tech and data - and a willingness to push boundaries.
• A confident speaker and presenter.
• An excellent people manager with a tonne of passion for delivering business results.

*Kindly note that only shortlisted candidates will be contacted.*

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

About Vantage Data Centers

Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

The role performs more than routine administrative tasks, it enables C-Level Executives & VPs to focus on strategic leadership and high-level functions. This role combines administrative efficiency with office management expertise.

It is a hands-on support that engages with literally every person in the Organization. The ideal candidate will possess outstanding multi-tasking abilities, communication, and teamwork as well as the ability to keep up in a fast-paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters.

We are seeking an experienced and dynamic professional with a proven track record and experience as an Executive Assistant to C-Level Executives & VPs covering office management. The successful applicant will be driven and results-focused with a "can do attitude."

Essential Job Functions

• Manage the executive’s and VP’s calendar, arrange meetings, appointments, and travel.
• Prioritize, respond to, and organize emails on behalf of the executive/VP.
• Answer and return phone calls, screen calls, and take messages.
• Provide administrative support to executive’s department
• Maintain records, organize files, and handle paperwork.
• Attend meetings, take accurate notes, and prepare meeting summaries.
• Assist in creating meeting agendas and distributes relevant materials.
• Ensure action items from meetings are tracked and completed.
• Act as a point of contact between executives, employees, clients, and external partners.
• Manage information flow within the organization, ensuring timely and accurate communication.
• Arrange travel logistics, including flights, accommodations, and transportation.
• Handle travel receipts and expense reports.
• Be flexible and resourceful in handling unexpected situations.
• Proactively address challenges and anticipate the executive’s requirements.
• Juggle multiple tasks efficiently, prioritizing urgent matters.
• Help the executive manage time effectively.
• Build positive relationships with internal and external stakeholders.
• Work closely with other team members and departments.
• Assist in organizing company events, town hall, lunch & learn, anchor day, or special projects.
• Support company-wide initiatives as needed.
• Support in issuance and returns of office access card, etc.
• Oversee office space, maintenance, and supplies as needed.
• Collaborate with facilities management for repairs and improvements.
• Liaise with vendors (cleaning services, office suppliers, etc.).
• Negotiate contracts and monitor service quality.
• Implement safety protocols (fire drills, evacuation plans).
• Ensure compliance with health regulations.
• Act as a liaison between the executives and internal/external stakeholders.
• Cascade timely communication to ensure seamless coordination across departments, especially for cross-departmental projects or meetings.

Job Requirements

• Bachelor’s degree in administration, similar field, or equivalent experience is preferred
• 5+ years of experience in an administrative, organizational or other detail-oriented function, as an Executive Assistant
• 3+ years as an Office Manager/ Administrator
• Experience in working with diverse and multicultural stakeholders across time zones
• Highly organized, energetic and a fast learner
• Experience maintaining confidential information
• Excellent communication skills written/grammar/spelling, verbal (formal and informal), listening and talking
• Experience with Microsoft tools, including the ability to schedule, track, report and follow-up using these tools
• Experience with Outlook calendaring is required
• Experience with SharePoint is a plus
• Experience with a Global Travel Platform is a plus
• Travel required is expected to be less than 5% and on as as-needed basis, but may increase over time as business needs evolve
• Notary Public preferred, not required
• Proficiency in both English and Chinese languages essential
• Creative, flexible and solutions oriented

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.