We are seeking an experienced and dynamic Senior Service Delivery Manager to join our team. The ideal candidate will have 8-10 years of relevant experience in managing service delivery, field service management, and handling projects in the IT industry. The Senior Service Delivery Manager will play a crucial role in ensuring the successful delivery of services and projects, maintaining high customer satisfaction, and driving continuous improvement.

Key Responsibilities:

1. Service Delivery Management

- Oversee the end-to-end service delivery process, ensuring all services meet the required standards and SLAs.

- Monitor service performance and implement improvements to enhance efficiency and effectiveness.

- Act as the primary point of contact for customers, addressing their needs and resolving issues promptly.

2. Field Service Management:

- Manage field service operations, ensuring timely and effective resolution of on-site issues.

- Coordinate with field service teams to ensure optimal resource allocation and utilization.

- Develop and maintain field service policies and procedures.

3. Project Management:

- Lead and manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget.

- Develop project plans, define project scope, and allocate resources effectively.

- Monitor project progress, identify risks, and implement mitigation strategies.

4. Stakeholder Management:

- Build and maintain strong relationships with clients, understanding their business needs and objectives.

- Communicate project and service delivery updates to stakeholders regularly.

- Collaborate with internal teams to align service delivery and project outcomes with customer expectations.

5. Vendor Management

- Oversee the maintenance and support provided by third-party vendors to ensure service continuity.

- Manage relationships with vendors and third-party service providers.

- Negotiate contracts and ensure vendors meet performance standards and deliverables.

- Conduct regular performance reviews and manage vendor-related issues promptly.

6. Process Improvement:

- Continuously evaluate and improve service delivery processes to enhance customer satisfaction and operational efficiency.

- Implement best practices and innovative solutions to drive process optimization.

7. Requirements:

- Ensure compliance with industry standards and best practices, including ITIL.

- Maintain relevant certifications and promote continuous learning within the team.

8. Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- 8-10 years of experience in service delivery, field service management, project management, and vendor management.

- ITIL certification is required.

- Experience with cloud technologies, including AWS and Azure.

- Cloud certification (AWS/Azure) is required.

- Experience with ITSM tools such as ServiceNow and Jira.

- PMP certification is a plus.

- Strong leadership and team management skills.

- Excellent communication and interpersonal skills.

- Proven ability to manage multiple projects and deliver high-quality results under tight deadlines.

- Proficiency in English and Mandarin as to effectively communicate with mandarin speaking clients and stakeholders.

- Only Singaporeans/SPR due to security clearance requirements

Job Descriptions

• Oversee hotel telephone operations, including staffing, scheduling, and performance management.
• Train, mentor, and evaluate telephone operators to ensure high standards of customer service.
• Develop and implement procedures and best practices to improve efficiency and guest satisfaction.
• Monitor call metrics and analyze data to identify trends, areas for improvement, and opportunities for increased performance.
• Handle escalated guest issues and complex reservations, providing effective solutions and maintaining positive guest relations.
• Collaborate with other hotel departments to ensure smooth coordination and information flow.

Requirements

• Proven experience in a call center management role, preferably within the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Able to work rotating shifts, weekends and public holidays

The Role

This position will be managing leasing activities within the assigned portfolio.

Job Responsibilities

• Managing day to day function of the department and providing supervision to staff.
• Lead and manage the team to formulate and implement strategies to maximise rental and occupancy of the group properties.
• Provide strong strategic leadership and coaching to the team securing new tenancies, identifying market segments and prospects.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Responsible for preparing and checking annual rental budget and rental forecast.
• Providing regular updates to Management on market supply, demand, pricing, competition and market positioning for the asset.

Job Requirements

• Bachelor of Science in Real Estate, Property Management, Estate Management, Business Marketing.
• 8 years of relevant experiences in marketing and leasing including 4 or more years in a managerial capacity.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.
• Candidates with Retail Management experience in South East Asia may be considered for a regional role.

Job Description

Responsibilities

Serve as an integrator between business needs and technology solutions, helping to define and create solutions to meet user needs.

Core Responsibilities

• Define and maintain the product vision roadmap
• Manage, Refine and prioritize the product backlog on the long run
• Contribute to value case definition, product team orchestration and change management to users and stakeholders

Strategy - Contribution to IT Master Plan

• Engage with direct manager, Architects, other product managers (domains and innovation) to define the product roadmap
• Interact with direct manager and architects to translate Business capabilities, IT Master Plan, platform roadmap to define the product vision and roadmap in collaboration with business.

Product/Project Delivery

• Identify existing and potential Business stakeholders and ensures Business Mobilization on projects impacting his/her product
• Contribute to the scoping exercise by collecting requirements, proposing best on market / technology trends and assessing impacts on his/her product and roadmap.
• Challenge requirements to make sure the validated priorities will maximize the value of the product
• Drives/Contributes to the definition and scoring of value case with the expected benefits (+ KPI & key success factors) for projects impacting her/his product, ensure the business validation
• Collaborate with necessary Subject Matter Experts and stakeholders (Platform Managers, Product Managers, Architects, Change Lead, QC Lead, Designers, Data Scientists …) to provide ranged estimate, assess feasibility - timeline - complexity - level of confidence - risk - resource needs for the identified scenarios
• Lead Use case definition and solution scenario definition and selection
• Define the best project setup for her/his product team (resource needs)
• Contribute to retrospectives and demos on her/his product
• Contribute to the change management on her/his product deployment to Production, including handover to operations and support team
• Accountable for product documentation creation and maintenance

Academic Background

Bachelor’s degree in computer engineering and/or business school or equivalent.

Professional Experience

• 8+ years working in IT environment
• Experience in agile environment
• Experience in User Experience approaches
• Experience in workshop animation (design sprints, design thinking, creative problem solving)

Technical Skills

• Strong Business Analysis Skills
• Strong Negotiation & Communication Skills
• Tech-savvy: Curious and interested about Digital and Information Technologies
• Knowledgeable about technologies: Web/Java-J2EE, Oracle/Postgre etc.

EA Number: 11C4879

We are looking for a skilled Engineering Manager with outstanding technical expertise and people management experience. In this role, you’ll be instrumental in developing highly scalable applications, managing at least two scrum teams. These teams are responsible for building backend services and front-end applications utilized by millions of our customers. You’ll contribute to one of our expanding range of services as we broaden our reach beyond digital fintech services.

Responsibilities:

• Mentor and manage a team of software engineers, setting goals, facilitating career development, and conducting performance evaluations.
• Oversee software project execution, ensuring on-time delivery while meeting quality standards.
• Actively participate in coding, code reviews, and contribute to the development process to maintain technical proficiency and provide practical guidance to the team.
• Set technical direction, stay updated with emerging technologies, and incorporate best practices to enhance product innovation.
• Enforce coding standards, continuously improve engineering processes, and promote test automations.
• Foster a collaborative environment and ensure clear communication within the team and with cross-functional teams.
• Regularly engage with stakeholders, providing updates and insights on team progress and project outcomes.
• Guiding and coaching an exceptional team of engineers, mentoring them in technical and non-technical aspects, and leading them to build stable, scalable, and reliable features and services.
• Helping them to shape their individual careers and growing the team to become more self-organized, more agile and more autonomous.

Requirements:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Skilled in coaching and mentoring diverse teams of engineers (with at least 2 years of team management)
• Expert-level proficiency in designing and developing high-performance, concurrent applications. Experience using Golang would be an added advantage.
• Good communication skills, with the capability to oversee squad priorities, deadlines, and project outcomes.
• Strong grasp of product and business metrics, adept at setting objectives using the OKR framework.
• Demonstrates a balanced approach towards project features and engineering excellence, with a solid product-oriented mindset.
• Background in working with distributed systems, parallel processing, and handling highly complex software applications.
• Have a good appetite for taking calculated risks, demonstrating the ability to weigh options and make strategic decisions under uncertainty.
• Understanding development lifecycle and collaborating with cross-functional and remote teams.
• Curiosity, creative outside-the-box problem solving abilities and an eye for details.

Description of the Company’s background

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018. Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company’s market share in terms of smartphone shipments ranked no. 2 globally in the second quarter of 2021. The company has also established the world’s leading consumer AIoT (AI+IoT) platform, with 374.5 million smart devices connected to its platform (excluding smartphones and laptops) as of 31 March 31, 2021, excluding smartphones and laptops. Xiaomi products are present in more than 100 countries and regions around the world.

Job Description

Position: AIot Category Operation

1. Goal management: Decompose AIoT category goals and follow up on achieving them on a weekly, monthly, and quarterly basis.

2. Product Management: Responsible for product lifecycle management, conducting product planning and management for the introduction period, growth period, maturity period, and delisting period. Based on the product launch rhythm, selling points, competitor analysis, etc., output Mijia's side launch plan, coordinate with relevant departments, and be responsible for the execution and delivery of Mijia's new product launch results;

3. Sales management: Responsible for the sales volume of the responsible category, regularly organizing and reporting sales analysis, retrospective summary, category operation strategy and analysis.

4. Market insights: Collect market, industry, competitor and other information, conduct product analysis and positioning, develop corresponding explosive product plans and promote their implementation, output product retail strategies, monitor sales throughout the product lifecycle, summarize patterns and strategies.

Job Requirements

1. Bachelor's degree or above ; fluent in English, able to communicate normally with the operations and all relevant departments

2. Passionate about the sales industry, with at least 3 years of offline category operation experience in the consumer electronics industry

3. Possess the ability to monitor and analyze the responsible category, regularly analyze relevant data on their own products, overall industry, competitors, etc., and propose optimization solutions based on the analysis results

4. Good at communication, strong ability to collaborate across departments and withstand pressure, able to efficiently promote the implementation of work

5. Clear logic, strong execution ability, strong data analysis and problem-solving skills

BIPO Service (Singapore) Pte. Ltd.

EA License No. : 18S9180

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Role: Regional Finance Manager

Location: Singapore, West

Overview:

As a Regional Finance Manager, you will be responsible for overseeing the financial operations of the across the Asia Pacific region, including Singapore, China, Japan, Korea, Indonesia, Thailand, and Vietnam. You will play a pivotal role in driving financial performance, ensuring compliance, and providing strategic financial insights to support business growth.

Key Responsibilities:

• Financial Management:Oversee the finance function for Singapore and provide guidance to Country Finance Leads in other APAC countries.
  Ensure accurate and timely financial reporting, including monthly closing, balance sheet reconciliations, and journal entries.
  Review financial statements, including sales, gross margin, and expenses.
  Manage cash flow and working capital.
  
• Tax Compliance:Ensure compliance with local tax regulations, including withholding tax and goods and service tax.
  Prepare and file corporate income tax computations.
  
• Audits and Compliance:Coordinate annual external audits and ensure compliance with internal controls and company policies.
  Prepare and submit Letter of Representation to the Group.
  
• Strategic Planning:Participate in annual budget exercises and transfer pricing questionnaires.
  Identify financial risks and opportunities to support business growth.
  
• Stakeholder Management:Liaise with internal stakeholders such as group treasury, internal audit, tax, and compliance.
  Interact with external stakeholders, including bankers, external auditors, tax agents, and government statutory boards.
  
• Special Projects:Lead the renewal of the Major Exporter Scheme every five years.
  

Requirements:

• Bachelor's degree in Finance, Accounting, or a related field.
• Strong financial analysis and reporting skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Knowledge of international financial reporting standards (IFRS).

About Company

Multinational provider of chemicals driven by fashion, automotive, and furniture industries.

If you are a highly motivated and results-oriented finance professional, we invite you to submit your resume to [email protected]

Job Description

To achieve excellence in preventative and reactive maintenance programs incorporating industry best practice, innovative maintenance techniques and statutory and contractual compliance. Oversee the management and control of all plant, mechanical and electrical systems and to co-ordinate remedial action with the Engineering Team in the event of Business Critical failures. To provide leadership and direction to multi skilled Engineering Operations teams made up of directly employed staff and appointed vendors. Ensure that all staff and vendors employed within the clients facilities strictly adhere to client and JLL’s policies and procedures. Act as point of escalation for critical failures to assist the technical team to make safe, identify, analyse, rectify and report improvements. Reports to the Data Centre Account Director.

Major Responsibilities

• Provide direction and leadership of the site operations teams, including effective hiring, motivation, development, training and discipline of the site operation and maintenance organization.
• Monitor workload / resources against KPI and budget constraints whilst ensuring up-time.
• Initiate and manage site reviews, including maintenance standards, equipment replacement, security, change control, single points of failure, Tier adherence and operational risk.
• Ensure delivery of planned and reactive activities, utilizing the CMMS platform within financial operating targets.
• To perform additional tasks as required by the Data Centre Account Director and Client Critical Facilities Manager.
• Provides advice and consultation to operate the client’s facilities with regard to facilities engineering matters.
• Overall responsibility for all site repair and maintenance carried out by subcontractors to ensure work completion, quality and method of working for compliance with specification and ordinance requirements.
• Monitor, measure and report upon the performance of all specialist contractors in terms of their ability to carry out the work against the agreed contractual budget.
• Lead and Manage meetings regularly with contractors, specialist vendors and suppliers to ensure that required standards are established and maintained, and develop corrective action plans when, or if performance falls below expectations.
• Lead daily cadence meetings, monthly operation meeting and quarterly business review with UOB
• Ensure that maintenance documentation meets the required standards and sufficient information is provided to operate an effective asset management regiment.
• Assist/support the client with statutory compliance requirements/certifications for the site.
• Ensure asset information is maintained and changes updated within the CMMS.
• Ensure site operations, including incident management and escalation is performed in accordance with approved Client/JLL procedures.

Ideal Experience

• Tertiary qualifications in a mechanical, electrical or operational engineering discipline.
• 6 - 8 years of relevant experience in engineering or constructions services.
• 2 - 3 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.
• Resourceful, analytical and problem-solving skill
• Good communications and interpersonal skills and ability to interact with a wide range of client, client stakeholders and vendor staff
• Possess Data Centre Certifications such as CDCP, CDFOS, CDFOM and any relevant DC certifications
• Critical environment experience within similar sized site or operation.
• Experienced with continuous improvement initiatives, client relationship and preparation of reports.

Roles and Responsibilities

• Reporting to the Team Manager, monitor and ensure product delivery velocity with good & transparent communication
• Be the leader of the unit spearheading new projects with goals / vision aligned with HoD's direction, together with fellow data scientists, under the 5 pillars in the team (Forecasts x 2, Pipeline, Optimization and Visualisation)
• Provide guidance to junior staff in SG office and nurture them with the aim to build up a solid support force for data science-related product development
• Be the Product Owner for OASIS data pipeline maintenance, initiate and coordinate deployment of enhancement whilst overseeing the overall stability of the pipeline
• Ensure all products are delivered without exceptional results and address failure with Product Owner within tolerance timeline
• Initiate enhancement of ONE in-house forecast solution with information provided by counterparts/front office through meetings, visits and inquiries
• Follow up on poor forecast accuracy locations and provide suggestions on how to improve the current logics and system
• Analyze forecast inquiries from local offices and RHQ, proposing enhancements to the current logics/models
• Respond to the forecast system users' inquiries with regards to the system forecast value background

Requirements

• Bachelor's Degree in Data Science, Analytics or Mathematics
• Good knowledge of Mathematics/Statistics/Computer Science/Machine Learning
• Proficiency in staff management and related managerial techniques
• Proficiency in Python/SQL, capable of working independently or as part of a team
• Proficiency in Cloud Platform (GCP is preferred)/ Google Suite (Apps Script is a plus)/ Github/ Jira/ Scrum framework
• Good knowledge of data engineering that covers data governance, database architectures and data pipelines
• Excellent communication skills, with the ability to present complex analysis to a non-technical audience
• Strong problem-solving and risk analysis skill to analyse ONE's internal system data as well as the forecast system background data
• Proficiency to review complex information, perform comparative analysis, and make recommendations based on findings
• Ability to perform BI analytics to present insightful messages with follow up actions
• Minimum 5 years' experience in SaaS product development preferred; shipping knowledge will be advantageous

The candidate should take full responsibilities of food preparation, sauce making, partial cooking process to fulfill customer and outlets needs in finished products.

The role requires candidate to:

-Familiar with Chinese cuisine taste.

-Familiar with Sichuan ingredients.

-Know the timing of cooking the meat sauce (like chili sauce).

-Following all production frameworks to accomplish tasks in time.

-Work shit is required as orders and time of D.O. may differ from time to time.

The main objective of our department is to explore new business opportunities in urban development and solutions in Southeast Asia. You are expected to contribute to design and create new and sustainable businesses for the company. The roles include but not limited to the followings:

· To gather and analyze reports to identify market trends, new destinations and growth opportunities in asset finance, real estate and infrastructure business, including Data Centre, in Southeast Asia.

· To establish contacts with industry players, consultants, bankers, etc to exchange market information and ideas.

· Staying up to date on market intelligence.

· To understand Tokyo head quarter’s strategies and requirements.

· To build relationships with Singapore based prospective business partners and identify opportunities to amplify partnership to advance the business.

· To coordinate, support and manage interactions and communications to diverse groups of stakeholders with the objective of forming possible partnerships and commercializing projects.

· To ensure regulatory compliance (Board Meetings, Annual General Meeting, Audit and Taxation) for the existing businesses.

Job Requirements

· Skills to prepare effective presentation materials both in Japanese and English to communicate with counterparties.

· Significant knowledge on corporate finance and private equity fund operations and to conduct financial analysis on investment projects.

· Basic knowledge on the real estate and infrastructure development businesses.

· Basic knowledge on sustainable solutions, ESG and SDGs.

· Basic knowledge on the digital technology and economy.

· High proficiency in Japanese and English (listening, speaking and writing) to communicate effectively through phone calls, emails and/or meetings with Tokyo HQ, Mitsubishi Corporation’s group companies and/or local and/or Japanese staff.

· Skill to prepare effective presentation materials both in Japanese and English to communicate with customers and/or for internal approval.

· More than 2 years’ experience in investment or business development.

Requirements:

- No prior experience required – students are welcomed to apply!

- Minimum education: Local Diploma

- Excellent communication skills, both written and verbal

- Proactive attitude and ability to work independently

- Basic knowledge of Microsoft Office applications (Word, Excel, Outlook)

- Singaporean / Singapore PR Only

Benefits:

- Flexible part-time hours to accommodate your study schedule.

- Hands-on experience in sales process, technical learning and advisory process.

- Opportunity to learn and grow in a supportive team environment.

- Location: Hybrid minimum commitment 3hrs/week in office

Employment Type: 1 year contract (renewable subject to performance)

Location: Changi Business Park
Salary: Up to S$6,200

Job Overview:

• We are seeking a motivated and proactive Project Manager to manage mid-sized projects and assist in tracking our Core Banking portfolio. The ideal candidate will have some experience in project management and will be responsible for monitoring and reporting on project performance through effective data analysis and visualisation.

Key Responsibilities

• Project Management: Lead and manage mid-sized projects from initiation to completion, ensuring timely delivery and effective stakeholder communication.
• Portfolio Tracking: Assist with tracking and reporting for the Core Banking portfolio, including managing dashboards, project KPIs, and key milestones.
• Data Scripting & Automation: Write simple scripts (e.g., in Python or Excel VBA) to automate tasks such as data extraction, enrichment, and visualisation from JIRA.
  
  - Example tasks include: Extracting lists of JIRA STORIES into Excel and writing VBA scripts to pull related data (e.g., number of defects, test cases linked to each story).
  - Tracking changes in defect status (e.g., from IN PROGRESS to READY FOR UAT) using JIRA APIs and automating reports.
  
• Data Analysis & Visualisation: Use Excel Power Query, Power BI, or other analytical tools to clean, analyse, and visualise project data, such as burn-down charts, cumulative charts, and other project performance indicators.
  - Utilize tools like Easy BI for project parameter analysis.

Requirements:

• Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field.
• Minimum of 2-3 years of experience in project management or a related delivery role.
• Experience in managing mid-sized projects or being part of a project team is essential.
• Proficiency in Excel VBA and Python for automation, data extraction, and enrichment.
• Experience with JIRA and its APIs for project data manipulation.
• Data analysis with Power Query or Power BI for reporting and dashboards.
• Understanding of data visualisation (e.g., burn-down, cumulative charts).
• Strong organisational and tracking abilities for multiple projects.
• Familiarity with project management methodologies and best practices.
• Knowledge of Easy BI or similar business intelligence tools.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Key Responsibilities:

• Lead financial planning, budgeting, and forecasting processes.
• Oversee month-end and year-end financial closing and reporting.
• Manage cash flow, working capital, and ensure effective credit control.
• Provide financial insights and analysis to support business decision-making.
• Ensure compliance with financial regulations and corporate governance.
• Work closely with other departments to support business operations and strategic initiatives.
• Liaise with external auditors, tax authorities, and regulatory bodies as required.
• Implement and maintain financial controls and procedures to ensure accuracy and efficiency.
• Monitor automotive industry trends and assess their financial impact on the business.

Qualifications:

• Bachelor’s degree in Finance, Accounting, or a related field.
• Professional qualifications (e.g., CPA, CA) preferred.
• Minimum of 5 years of relevant finance experience, preferably in the automotive or manufacturing sector.
• Strong analytical skills and experience with financial analysis and reporting.
• Knowledge of accounting software and ERP systems.
• Excellent communication and leadership skills.

Skills and Competencies:

• Strong understanding of the automotive industry financial landscape.
• Ability to lead and develop a finance team.
• High level of accuracy and attention to detail.
• Problem-solving and decision-making skills.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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EA License No: 19C9950

EA Personnel: Lee Zhi Hui (Christine)

EA Personnel Reg No: R24120510

• Project Management
• Building & Facilities Management
• Deliver solutions and maintain good customer relationship at all times
• Candidate must possess at least a Bachelor's Degree in Engineering/Building/Facilities Management or relevant disciplines
• Candidates must have at least 5 years of working experience in related field
• Execellent leadership and communication skills
• Have the ability to handle projects independently
• Able to commence work immediately or within short notice

Interested candidate please share your updated copy of resume at [email protected]

( For fast response please drop message at whatsapp number- +65 96310776 )

Requirement

• Candidates must have least 10 years’ experience in Production support in a banking environment.
• Candidates must have exposure to technical requirements analysis, planning, configuration management, and hands-on technical skills.
• Knowledge of ITIL concepts.
• Ability to analyse problems, provide short term, and long term solutions.
• Knowledge of SRE methodology for incident respond, application observability implementation.

Responsbilities

• Manage operating model to ensure support levels and effort sharing of operational tasks (e.g. monitoring of service availability and performance) with 1st and 2nd Level Support
• Execute required audits, controls (e.g. access rights), annual risk assessment in order to identify operational IT risks and manage related risk mitigations and actions. Manage IT Security process (e.g. firewalls) for service
• Managing the L2 Support for the day-to-day incidents/service requests and problems in the IT environment.
• Ensuring all SLAs defined for Production Support are met.
• Reviews and performs risk-assessment of operational changes affecting the owned IT-Service including the post-implementation review of the changes.
• Adjusts and approves release plans with the Application Responsible, ensuring all SLAs defined for Production Support are met. Identify hotspots and areas for continuous improvement.
• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations.
• Identifies and monitors operational risks of an IT-Operation Service according to Risk Management.
• Support DR/BCP activities in assigned application areas and ensure smooth and seamless completion of activity within regulatory guidelines.

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Ashwani - R. No: R1114530
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Helius Technologies Pte Ltd (Licence No: 11C3373)

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

NTUC Health is one of Singapore's largest community health and eldercare providers. As we are growing our cluster support with the evolving EC model, we are looking for dynamic individuals to drive quality assurance, statutory compliance, and programme management in all Active Ageing Centres (AAC).

Quality Assurance And Compliance:

• Ensuring AACs comply with the funder requirements on service deliveries.
• Oversee the semi-annual AIC progress reporting, ensure correct reporting from AAC to funder.
• Monitor and maintain quality standards of the AACs including tracking, updating, and maintaining SOPs and Work Instructions under the framework of ISO 9001:2015 (Quality Management System Requirements).
• Oversee and manage regular quality surveillance, inspections, audits, and governance of Service Quality projects.
• Develop better practices, drive continuous improvement to a higher level of performance as well as implement sustainable business and operational strategies in line with the organization's growth.
• Engage all centers to implement and uphold the quality standards of the division.
• Act as the relevant contact for MOH Audit matters, providing communication to Ministry on improvement plans and escalation of issues.
• Share learnings and issues across various centers for learning purposes.
• AAC Data Protection Representative
• Conduct quality training, oversee and direct the development and implementation of quality and safety training strategies, initiatives, and programs for the department.
• May require to perform additional duties as requested

Incident Management:

• Establish a Quality Assurance Committee (QAC) to review and manage incidents/ data and other improvement plans.
• Oversee analysis, management, and reporting of incidents (Internal and external reporting)
• Oversee development and implementation of risk registry
• Collaborate with stakeholders to ensure that corresponding risk management measures are in place and sustainable.

• Bachelor's degree, preferably in Healthcare or Gerontology related discipline
• Preferably a minimum 3 years of Healthcare experience
• Minimum of 5 years in a supervisory role
• Minimum of 8 years experience in quality assurance, audit, knowledge management, and data analytics
• Experience in project management and/or process re-engineering using Lean and/or another quality improvement/innovation methodologies
• Good communication, interpersonal and people management skills
• Excellent analytical and problem-solving skills
• Detail-oriented
• Familiar with Google Workspace

• LEAN Six Sigma or equivalent process improvement experiences would be an advantage

• A Competitive Remuneration Package
• Outstanding Career Advancement & Development
• Friendly Working Environment

We are looking for dynamic individuals who have the experiences in the building construction industry. If you are the one who are seeking a breakthrough for the career path, please join us!

1. Managing and leading project team, related the M&E matters.
2. Recommending right costing & budget to increase project profits
3. Conducting forecast budget and advise on actual profit or losses to management
4. Implementing bill of material (BOM) and project
5. Ensuring all safety matters requirements met
6. Ensuring project is completed within time frame and budget
7. Making material procurement schedule and planning
8. Liaise with all related stakeholder to ensure project efficiency and effectiveness
9. Quality control and monitoring of sub-contractor work standard, recommend and suggest improvement or made correction
10. Work closely with a Site Manager with the same areas of work
11. Execute, monitor and ensure the timely completion of the project
12. Liaise with the Consultant Representative on project matters
13. Coordinate with Project Manager on the project matters
14. Coordinate with all Subcontractors on matters pertaining to site and quality issues
15. Ensure all contractual requirements are complied with agreed procedures
16. Keeping track on variation and claims of contract and cost impact and feedback information to the Project Manager
17. Co-ordinate with QAQC Engineer to ensure quality performance of project to meet customer requirement.
18. Review project specifications, technical clarification and construction drawings
19. Coordinate with architect, structural engineer and M&E consultant and vendors to resolve construction and installation issues
20. Any other ad-hoc duties related to M&E assigned by management.

Requirements:

• Degree in Civil / Building Engineering with minimum 5 years experience in building and building construction projects
• Good communication and interpersonal skills
• Responsible, Positive Attitude and able to work well as a team
• Possess good initiative towards task given

Others:

• Employment Type: Full Time, Permanent Role (5.5 days)
• Work location: Site across Singapore

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button or email to [email protected]

*We regret only shortlisted candidates will be notified.*

Roles & Responsibilities

Responsibilities-

* Leader of the technical department to manage design consultant and cross-department coordination.

* Full responsibility for interpreting, organizing, executing, and coordinating technical assignments.

* Maintains liaison with units within the organization and individuals inside and outside of the organization

* Responsible for acting independently on technical matters about the field. Work at this level usually requires extensive progressive experience.

* Manages the technical department staff including C&S, Architectural, M&E and BIM with assistance of Archi, C&S, M&E Coordination Tean

Requirements-

* At least a Bachelor's Degree in Architecture or equivalent.

* 5 years of working experience in the construction industry (design) or related field.

* 5.5 Days Work at Construction Office

Duties and Responsibilities:

1. Reporting to Plating Manager, Manufacturing Director and also Managing Director.

2. Continuously improving productivity including yield loss reduction, cost reduction, achieving Company’s KPI, managing of production progress on a daily, weekly and monthly basis by analysing output, identifying issues, troubleshoot and sharing the results internally and also with HQ Japan and other overseas’ affiliated companies.

3. Coordinate and sharing plating process, technical support and know-how with headquarter in Japan to realize the efficiency and effectiveness of the productivity as a whole.

4. Effectively plan and manage the die-set, machines, materials, manpower planning, and production schedules in order to optimize production quantity and produce high quality products, by making the right decision so as to maximize the results.

5. Responsible for obtaining and executing new technology / machinery investment materials, data, information and plans, including department annual budgeting, long-term budgeting, and investment planning, analysis, justifying and sourcing.

6. Identify problematic equipment / processes / products for investigation, analysis, and discussion with relevant departments.

7. Create and explain presentation materials for daily meetings and monthly management reviews. Coordinate, incorporate and optimize comments and opinions from other Departments on related issues.

8. Participate in HQ Japan and oversea affiliated company’s technical meetings to exchange and sharing technical information, disseminating it to subordinates and executing improvement activities.

9. Optimizing production line scheduling and manpower planning in line with production planning schedules to achieve quality output.

10. All other ad-hoc duties assigned by management including but not limited to ISO related issues and plating process.

Requirements:

1. A bachelor's degree in any field with over 2 years of working experience in electronic components and in integrated circuit leadframes in the semiconductor industry of which with at least 2 years of working experience are related to etching or plating process.

2. Able to read and write Japanese at the business level as require to liaise with Japanese-speaking HQ personnel and overseas affiliated companies (please specify the JLPT level when applying).

3. Extensive knowledge of manufacturing processes, including integrated circuit leadframes, equipment and plating machine.

4. Confident in analysing and solving production-related problems and collaborating with other departments.

5. Able to travel for business engagement.

The Outlet Manager is responsible for the profitability of the outlet. He/She performs outlet-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support. He/She manages inventories, interacts with customers, wait staff and support employees to maximises revenue generation and enhance the customer experience. He/She oversees the recruitment, training and motivation of staff. He/She maintains high standards of quality control, hygiene, health and safety in the dining area.

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food and beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage the customer experience.
• Manage training.
• Monitor income and expenses.
• Optimise workforce for service excellence.

Job Description

• Manage the daily operations of the restaurants, ensuring food sanitation and safety standards are maintained.
• Work closely with the Head Chef to plan seasonal menus, F&B promotions and activity.
• Monitor employee schedules ensuring it is in accordance with manning guide and business forecast.
• Motivate employees to improve work performance maintaining high productivity and morale.
• Establish good rapport with members and guests, handle all F&B complaints, requests and enquiries promptly.
• Manage inventories, energy consumption and preventive maintenance regularly to ensure cost effectiveness and prevent wastage.
• Assists with regular inventories of operating equipment in conjunction with the stewarding department when required by management.
• Evaluate and control F&B cost and expenses closely.
• Perform any other related duties as assigned by the management.

Requirements:

• At least 5 years of relevant experience in F&B Management.
• Positive work attitude, strong leadership and interpersonal skills.
• Creative and ability to multitask.

Other Information

• Work location: West Coast Ferry Road (Bus 175 and 176) beside West Coast Park.
• Company transport provided (Clementi MRT Station).
• Meals provided.