Position Purpose

§ Manage the various functions of HR

§ Set objectives for the HR initiatives on employee engagement

§ Resolve complex and diverse issues and serve as escalation point for other support staff

Responsibilities

§ Administrative of HR Services

o Vet memo & HR updates

o Perform data analysis and provide recommendations for improvement in processes

o Respond to enquiries concerning non-routine/ complex issues and serve as escalation point for other support staff

o Monitor budget and recommend actions

o Upkeep all materials belonging to the department

o Prepare reports (attrition, report, levy/quota, estab, bonus, AI)

o Set up processes and procedures to uphold policies/ training application

o Manage course administration and monitor grant

o Register WSQ modules and administer Skillsconnect

o Process payroll and prepare monthly payroll report

o Review insurance plans and stay up-to-date with regards to market trends

o Review reports for accuracy

o Analyse data collected, provide observations and make recommendations to Manager.

o Upkeep C&B/ payroll information - statutory requirements such as CPF contribution

o Process payroll and analysis report

o Contact point for employee queries up to assistant managerial level

§ Attraction & Recruitment

o Oversee, propose and advise on new/existing recruitment activities

o Conceptualise and execute outreach programmes to reach out to new potential candidates

o Prepare and compile proposals for new recruitment events

o Keep team on track of timeline and ensure objective of talks/events/plan is achieved

o Oversee and give recommendations for designing of recruitment marketing collaterals

o Co-conduct and facilitate interviews for potential candidates and assist manager in the candidate selection and recruitment allocation

o Submission and update on recruitment data

o Draft social media storyboard and update landing page

o Negotiate agency contracts

o Conduct orientation for newly hired staffs

o Conduct MT/ campus recruitment activities & administer talent program

o Analyse and benchmark data and provide recommendations in report

o Work with managers to create JDs, identify staffing needs and determine recruitment and selection methods and tools

o Conduct exit interviews

o Review and screen resumes/ applications and discuss with hiring managers

o Conduct reference and background checks

o Develop interview questions

o Implement & administrate C&B programme

§ Establishment of HR/ L&D Processes

o Serve as escalation point for complex HR issues

o Initiate and manage HR processes and improvement projects

o Recommend new/ modifications of rules and guidelines as needed

o Draft policies

o Mentor & train new HR staff on company processes and software

o Analyse feedback and recommend action

o Enforce HR / L&D processes

o Investigate complex HR issues and recommend possible courses of action

o Update job classification and salary structure

o Communicate and educate employees on HR processes through workshops

o Execution of re-employment processes

§ Employee Engagement and Relations

o Advise employees on various rules, policies and guidelines related to HR

o Be the point of contact for employee grievances; investigate and address grievances and complaints with guidelines and SOPs set by senior management

o Design, oversee and administer the employee engagement surveys

o Manage the schedule and execute the necessary follow up of the surveys and on-the-ground feedback

o Oversee the planning and execution of engagement activities for employee-employer interaction

o Source for and shortlist HR vendors to administer employee engagement initiatives

o Review engagement calendar

o Conceptualise and propose employee engagement activities

o Plan and execute yearly awards for LSA, sales incentive, staff party and festive celebrations

§ Training & Development Programs

o Support manager with the conduct of the trainings and workshops

o Review the MT programme and give recommendations for improvement

o Develop and deliver training programmes and set content management system

o Analyse feedback and generate reports on training ROI and effectiveness

o Review of training materials and programs periodically

o Develop SOPs

o Develop Talent Management Program and career development framework

o Prepare TNA and recommend training

o Support manager in the conduct of trainings to equip outlet managers with the right processes, skills and mindset to manage staff

o Monitor & review the effectiveness of the training processes and programs

o Coordinate promotion processes

o Conduct Train-the-Trainer sessions

§ Performance Appraisal Management

o Support manager in the creation and designing of the performance appraisal process

o Administration and collation of performance appraisal/data periodically

o Interpret data collected, give recommendations and tabulate competencies for succession planning accordingly

o Distribute rewards with guidelines from manager

o Recommend courses to address IDP

o Administer psychometric assessment for promotees

§ People Management

o Mentor newcomers to integrate them well into the department

o Engage with the management & the department and participate actively in discussions and sharing of thoughts & ideas

o Give recommendations to the management on improvements for management practices within the department

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

We are seeking a motivated and enthusiastic HR intern to join our team. This internship opportunity will provide valuable hands-on experience in various aspects of human resources and will be an excellent opportunity to learn and develop skills in a professional work environment. If you are keen on pursuing a career in HR, this internship opportunity will be an excellent stepping stone to gain practical experience and develop your skills in the field.

What you will be involved in:

Human Resource Interns will be involved in three main aspects of HR:

1. Recruitment

• Assist in job postings via the various online recruitment job portals
• Drafting of different types of contracts, such as Offer letter
• Arrange interviews for shortlisted candidates

2. Retraining

• Recommend the appropriate e-learning courses and/or classroom-based courses to our staff
• Follow up with each staff member’s feedback on his or her completed training
• Follow up with the staff’s performance after training with his or her reporting officer and recommend if the course should be continued for other staff

3. Retention

• Assist in the administration of staff benefits & schemes
• Learn about the different leave entitlements of each employee and link up with our Manpower’s regulations
• Assist in the accountability of the leave reports of all staff to facilitate monthly payroll processing
• Planning of company bonding, CSR and celebratory events

Why you will love working here:

• We are a fun and inclusive team that works closely to bring success to the company
• Interns will earn annual leave after 3 month of service with the company
• Testimonial to be given to interns upon completion of internship

Internship learning outcomes:

• To gain working experience, sharpen soft skills by interacting with potential candidates
• Learn how to be organized and analytical
• Be creative in proposing new solutions to challenges

Who we are looking for:

• Currently a full-time student pursuing major in Human Resources Management or related fields
• Basic understanding of HR work flow, especially on the 3 key areas on Recruitment, Retention, and Retraining
• Good communication and being able to comfortably and pleasantly deal with a variety of people
• Detail-oriented
• Good organizational and planning skills
• Able to work in a team and independently as well
• Must be able to commit full time for at least 4 months

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

• Posting of recruitment advertisements
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Manage office sundry purchases
• Payroll administration
• Assists in employment contract renewals
• Coordinate medical arrangement for foreign employees (medical check-ups for work pass, and vaccination)
• Ensure complete, up-to-date, accurate and accessible records are kept for all employees.
• Assists in the co-ordination of social and recreational activities to promote the general welfare of all employees
• Performs HR data entry relating to employee's information, training records, etc.
• Manage and route phone calls appropriately
• Assists in work pass applications and other immigration related work.
• Prepare and submit government bodies and statutory board related surveys.

• Posting of recruitment advertisements
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Manage office sundry purchases
• Payroll administration
• Assists in employment contract renewals
• Coordinate medical arrangement for foreign employees (medical check-ups for work pass, and vaccination)
• Ensure complete, up-to-date, accurate and accessible records are kept for all employees.
• Assists in the co-ordination of social and recreational activities to promote the general welfare of all employees
• Performs HR data entry relating to employee's information, training records, etc.
• Manage and route phone calls appropriately
• Assists in work pass applications and other immigration related work.
• Prepare and submit government bodies and statutory board related surveys.

• Posting of recruitment advertisements
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Manage office sundry purchases
• Payroll administration
• Assists in employment contract renewals
• Coordinate medical arrangement for foreign employees (medical check-ups for work pass, and vaccination)
• Ensure complete, up-to-date, accurate and accessible records are kept for all employees.
• Assists in the co-ordination of social and recreational activities to promote the general welfare of all employees
• Performs HR data entry relating to employee's information, training records, etc.
• Manage and route phone calls appropriately
• Assists in work pass applications and other immigration related work.
• Prepare and submit government bodies and statutory board related surveys.

Job Description

• Liaise with insurer and employees on insurance matters and support in yearly insurance renewals.
• Handle submission of employee insurance and medical claims
• Administer Career Conversion Programme (CCP), including programme structures, stakeholder management and project operations
• Work with departments and CCP participants on registration and monitor the progress, include claims submission
• Participate in HR related projects, company events and development programme.
• Contribute to the organization of employee engagement activities.
• Implement C&B Programs, assist the Head of HR to manage the organization’s compensation structures, benefits packages, and incentive schemes to ensure market competitiveness
• Salary Benchmarking and Analysis, conduct regular salary benchmarking to stay competitive within the industry. Analyze market data and adjust pay structures as necessary
• Assist in preparation for human resources management or development policies and processes
• Assist in monthly HR reporting, including compilation of monthly HR statistics, prepare Senior Management Meeting report, Board Paper, Annual Report and Sustainability Report
• Assist in maintaining HR records and databases

Job Requirement

• Diploma in HR Management
• Min 3 years of working exeprience in HR genalisit role
• Strong quantitative and analytical skills
• Proven experience in HR with a focus on compensation, benefits, and/or career development
• Proficient in HRIS, MS Office suite, including Excel and PPT
• Ability to handle sensitive and confidential information with discretion

Roles & Responsibilities

• Manage payroll processing and ensure timely and accurate salary payments.
• Good working knowledge of Singapore Employment Act and local HR practices
• Good knowledge of Government legislations (MOM, CPF and IRAS)
• Assist in recruitment processes including job postings, screening candidates, and scheduling interviews.
• Conduct new employee orientations and manage the onboarding process.
• Maintain and update employee records and HR databases.
• Coordinate and assist for project deployment.
• Organize and maintain personnel files and ensure confidentiality.
• Timely renewal and cancellation of work permits for foreign workers.
• Carries out work permit applications, renewals and cancellations of foreign workers in a timely manner;
• Follows up with purchase or cancellation of workers’ bond guarantees;
• Any other HR functions as assigned

Requirements:-

• Candidates must possess at least a Diploma in Business or HR
• Management or equivalent qualifications.
• Minimum 1 years of relevant working experience is required.
• Understanding of Singapore employment laws and HR practices
• Possess integrity, “Can Do” attitude with passion and a global mindset
• Able to work overtime as required
• 5 days’ work in office and needed to work OT when needed

Interested candidates are invited to submit their CVs, preferably including the following:

1) Current & Expected Salary
2) Date of Availability
3) Reason(s) for Leaving current/ previous job

(We regret that only shortlisted candidates will be notified)

Job Summary:

We are looking for a detail-oriented and organized HR Associates to manage and support a range of human resources and administrative tasks. The ideal candidate will have a solid understanding of HR processes, payroll management, employee renewals, and office administration duties. You will be the go-to person for supporting HR functions and maintaining smooth operations within the office.

Key Responsibilities:

HR Administration:

• Manage and maintain employee records, ensuring all HR documentation is up-to-date and compliant with regulations.
• Coordinate and oversee employee onboarding and offboarding processes.
• Track and manage employee leave records, including annual leave, sick leave, and other types of leave.
• Assist with performance management processes and maintaining related records.

Payroll Management:

• Process monthly payroll, ensuring timely and accurate payment to employees.
• Manage employee attendance, overtime, allowances and deductions for payroll processing.
• Ensure compliance with local tax regulations and statutory benefits.
• Maintain payroll records and handle any payroll-related queries from employees.

Employee Renewals & Documentation:

• Track and manage employee contracts, renewals, and related documentation.
• Ensure that employee contracts, insurance, and other employee-related benefits are up to date.
• Liaise with employees regarding their contract renewals, work permits, or visa-related matters.

Office Administration:

• Manage day-to-day office operations including office supplies, equipment, and facilities management.
• Coordinate with vendors and service providers for office-related requirements.
• Ensure a safe, efficient, and pleasant working environment for all employees.
• Organize office events, meetings, and conferences, ensuring all logistical requirements are met.

Compliance & Reporting:

• Ensure compliance with company policies, labor laws, and health and safety regulations.
• Assist in generating HR reports and maintaining accurate employee databases.
• Prepare and maintain confidential HR-related documents, including employment contracts, performance reviews, etc.

Skills & Qualifications:

• Min. possess Diploma in Human Resources, Business Administration, or related field.
• Proven experience in HR and administrative roles (1-2 years preferred).
• Strong understanding of payroll systems, HR procedures, and office administration.
• Excellent organizational and multitasking skills with attention to detail.
• Strong communication skills and ability to interact with all levels of employees.
• Knowledge of local labor laws and compliance requirements.
• Proficient in MS Office Suite (Word, Excel, PowerPoint) and HR software (e.g., Times Soft, or similar)

This role supports the Singapore HR team to ensure the smooth operation of daily HR functions within a manufacturing environment. This includes overseeing onboarding processes, processing work passes, handling employee relations, and ensuring compliance with company policies and legal regulations. Works closely with the leadership team and employees to foster a positive workplace culture, support talent management initiatives, and contribute to the overall efficiency and effectiveness of the HR department.

Job Responsibilities

• Support onboarding activities for Direct Labor and Material Handler recruitment, including participating in interviews and facilitating the hiring of qualified candidates for open positions.
• Coordinate pre-onboarding administration and deliver the new hire orientation program.
• Apply for and renew work passes promptly to ensure compliance with regulatory requirements.
• Process routine and confidential employment-related transactions, such as data entry for new hires/changes.
• Administer and execute human resource programs, including disciplinary actions, performance and talent management, employee recognition, and training initiatives.
• Oversee the planning, content creation and publish the bi-monthly e-newsletter.
• Ensure compliance with local employment laws and regulations, suggesting updates or changes to maintain alignment with best practices and legal standards.
• Respond to employment-related inquiries from applicants, employees, and supervisors, escalating complex or sensitive matters as needed.
• Assist in implementing and enforcing company HR policies and procedures.
• Analyze current workflows to identify and recommend process improvements that enhance efficiency, quality, and customer satisfaction.

Requirements

• Bachelor's degree in Human Resources or a related field, with at least 3 years of HR experience and IHRP-CA/CP certification.
• Proven HR experience in a manufacturing environment is essential.
• Solid knowledge of the Employment Act and other Ministry of Manpower (MOM) regulations.
• Strong interpersonal skills with the ability to engage effectively with all levels of the workforce.
• Self-motivated and able to work independently, demonstrating strong time management, organizational, analytical, and problem-solving skills.
• Proven ability to handle sensitive personnel information with discretion and independent judgment.
• Excellent verbal and written communication, as well as presentation skills.
• Proficient in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Proficient in Canva.

POSITION DESCRIPTION AND RESPONSIBILITIES

• Perform HR administrations, handling of recruitment & selection
• Assist onboarding and off-boarding process
• Assist to maintain and ensure accuracy of information in the HRM system and physical documents (ie. Employee records, leave, claims etc)
• Monitor and process all work passes renewal and application
• Managing the communication channel with the staff e.g. announcement of policies, events etc
• Provide administrative support such as scanning, filling, compiling documents etc.
• Perform any other duties as assigned by immediate superior.

QUALIFICATIONS/REQUIREMENTS

• Salary is commensurate with HR experiences in Singapore
• Locally Candidates must be familiar with Employment Act and MOM regulations
• Good interpersonal and communication skills
• Proactive approach, Meticulous, Ability to multitask and meet tight deadlines
• Must be proficient in computer skills such as Word and Excel

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

This HR generalist role will be reporting to the Chief Human Resources Officer. He / She will assist in HR projects as well as the following portfolio:

Training & Staff Engagement / Welfare

• Plan and provide learning administration for staff including course registration, maintenance of records, training bonds, etc.
• Maintain all training databases/documents.
• Plan, arrange and liaise with external vendors for training courses.
• Handle training-related matters with government and related agencies (including applications and claims of training grants).
• Plan the Annual Staff Engagement Calendar.
• Organize Staff Orientation, Wellness / Engagement activities eg. D&D, Team Bonding activities, etc.
• Implement Employee Satisfaction Survey.

Payroll / Compensation & Benefits

• Supervise and act as a backup to the payroll function and ensure timely salary inputs with accuracy.
• Maintain accurate and up-to-date employee personal data in InfoTech system, manage leave administration and prepare HR letters.
• Manage grants and funding claims.
• Ensure timely submission of monthly CPF payments, tax filing for both local and foreign employees.
• Prepare payroll journal for reporting.
• Prepare Annual Manpower Budget and Annual Increment & Bonus exercise.
• Handle yearly renewal for staff insurances, medical, etc.
• Assist with disciplinary and grievances handling as and when required.
• Participate in the development and implementation of HR policies for the organization.
• Undertake other HR functions and ad-hoc duties as and when assigned.

Requirements:

• Degree in Human Resource/Business or its equivalent.
• 5 years’ of experience in full spectrum of HR.
• Good knowledge of Employment Act and HR practices and regulations.
• Numeric, strong analytical and forecasting skills.
• Hands on experience in Infotech / Frontier system an added advantage.
• Team player with good Communication and Writing skills.
• High proficiency in Microsoft Office applications eg. Power point, Excel.

The HR Executive will assist the HR Manager in providing the full spectrum of human resources work and to ensure the smooth and timely delivery of the various human resource operations and HR projects.

Job Responsibilities:

• Assist the HR Manager in managing the daily operations of the HR department, systems and processes, engaging all stakeholders, providing timely and efficient services.
• Sourcing,recruitment and selection of staff to meet the organization manpower needs.
• Maintain staff P-file and records in the HRIS to ensure that it is updated and current.
• Conduct staff orientation, handling onboarding, staff movements and offboarding of staff.
• Administer staff compensation and benefits to ensure that it is accurate and updated.
• Participates in the implementation of HR projects, review and improve current processes.
• Provide support in the annual performance appraisal and compensation exercises.
• Provide support in the manpower planning and budgeting, training and development of staff.
• Coordinate the Learning and Development initiative and programmes
• Application of training related grants by governments (eg. NCSS VCF, SDF grants via Skill Connect Portal etc.)
• Drive company events and engagement initiatives including feedback and staff bonding events.

Job Requirements:

• Degree in Human Resources, Business or related disciplines.
• Minimum 5 years of HR experiences.
• Good knowledge of Singapore labour laws and legislations.
• Team player with good communication and interpersonal skills.
• Meticulous, organized and able to maintain confidentiality of information.
• Good working attitude and self-driven.

Who We Are:

At Medlink Healthcare Group, we’re not just about ambulances and healthcare—we’re about people! Our team lives by the values of D.E.S.I.R.E. (Dignity, Equity, Synergy, Integrity, Respect, and Empathy) and a sprinkle of fun. If you’re ready to bring your HR game to a place where passion meets purpose, read on!

What You’ll Be Doing: