Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Manager Responsibilities:

Delegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.

Performing Artiste Duties

• Negotiating contracts for local and foreign performing artists.
• Scheduling performance events, promotional appearances, programs, etc.
• Advocating for an artist's mental and physical health as needed.
• Handling interpersonal conflicts between artists, such as band members.
• Enforcing the terms of a contract.
• To arrange the training such as new songs and dances.

Requirements

A performing artist must be an expert on the ins and outs of the music business. Good performing artist do everything they can to make their clients successful. They possess excellent communication and interpersonal skills, public relations skills, marketing and advertising skills, negotiation skills, leadership skills and basic computer skills. Performing Artist must be friendly, independent, aggressive, and has the ability to work as part of a team.

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

Key Responsibilities

• Oversee all restaurant operations, including staff management, customer service, and food quality.
• Recruit, train, and supervise staff to maintain high performance and teamwork.
• Ensure a welcoming and enjoyable experience for all guests by resolving complaints and maintaining high service standards.
• Monitor inventory, order supplies, and manage vendor relationships.
• Maintain cleanliness, safety, and compliance with health regulations.
• Develop and execute strategies to achieve revenue and profitability targets.
• Collaborate with marketing to promote events, specials, and seasonal menus.

Requirements

• Proven experience as a Restaurant Manager or in a similar role.
• Strong leadership and organizational skills.
• Excellent customer service and problem-solving abilities.
• Familiarity with restaurant management software is a plus.
• Ability to work in a fast-paced environment and flexible hours, including weekends.
• Passion for the food and beverage industry and a commitment to quality.

Hansing Recruitment Pte Ltd 23C1646

Jackie Hu R1102064

Our client is a Retail Industry. Due to their current expansion plan, they are looking for a Event Helper to join their team, in hopes of developing the current high performing team. They are located in the Central.

Location: Wheelock / Vivocity / Paragon / Parkway Parade / ORP / Plaza Singapura / Raffles City / WWP / IMM / GWC / PLQ

Working Hour:
- Working 3 days, off 1 day
- Retail hour, Shift roster

Job Scope:
- Support daily retail operations
- Provide good customer service
- Cashiering duties
- Other ad hoc duties assigned

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

Job Description Summary

The Associate HR Business Partner is an entry level subject matter expert, responsible for learning the required skills to provide HR consultation assistance to an assigned business area/unit.

This role works under the guidance of HR management in the application of corporate policies related to HR, organizational and employee advancement.

The Associate HR Business Partner assists with less complex initiatives and activities related to HR.

Key Responsibilities:

• Provides assistance to HRBPs in delivering HR services and support to employees and managers.
• Facilitates the onboarding process for new hires, ensuring they have a smooth and positive experience.
• Handles basic employee relations matters and escalate more complex issues to HRBPs.
• Supports the performance management process, including goal setting and performance reviews.
• Assists in organizing training sessions and development programs for employees.
• Ensures adherence to HR policies and procedures and assist in compliance-related activities.
• Maintains employee data and records, ensuring accuracy and confidentiality.
• Prepares HR reports and data analysis as requested by HRBPs and other stakeholders.
• Contributes to HR projects and initiatives, collaborating with the HR team and other departments.
• Utilizes HR technology systems and tools to perform HR-related tasks and data management.
• Assists in managing organizational change initiatives and communicating changes to employees.
• Learns to use data for analysis and trend establishment to understand performance and productivity drivers in the relevant employee base.
• Ensures both HR and business managers have the information they need related to running the talent aspects of their organizations.
• Performs any other related task as required.

Knowledge and Attributes:

• Basic understanding of HR functions, processes, and best practices.
• Familiarity with relevant employment laws and regulations to ensure compliance.
• Developing knowledge of HR Processes
• Basic knowledge of performance appraisal processes and performance improvement techniques.
• Awareness of HR policies, procedures, and compliance requirements.
• Familiarity with HR systems and software for data management and HR administration.
• Good verbal and written communication skills to interact effectively with employees and stakeholders.
• Thoroughness in handling HR documentation and maintaining accurate employee records.
• Ability to collaborate with HR colleagues and business partners to achieve common goals.
• Ability to efficiently manage tasks and prioritize responsibilities to meet deadlines.
• Willingness to adapt to changes and embrace new HR initiatives.
• Eagerness to learn and grow within the HR field.

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent in a Human Resources or a related field.

Required Experience:

• Entry level experience working in a similar role preferably gained within a global IT organization.
• Entry level experience working closely with a variety of internal and external stakeholders at different levels in the business.
• Entry level experience working leveraging HR technologies including some experience in HRIS, LMS, e-Recruitment and Payroll systems.

Onboarding timeline:

1.5 weeks to interview after being contacted

Start work after 8-10 weeks upon successful interview

We are looking for Admin & HR Support Officer who can help contribute to the smoothness of the daily HR operations, maintain accurate records, and supports the HR department in various administrative tasks. If you feel you are the right person for this role do send your resume to us!

Job Description

• Provide HR administrative and corporate services.
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claims, grants and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims.
• Assist with promotion/demotion process and awards.
• Conduct gift valuation and manage welfare grants for personnel.
• Other ad-hoc duties assigned by management.

Skills & experience needed:

• Singapore Citizen/Permanent Resident
• Diploma in Human Resource or relevant discipline or A-level with minimally one year of relevant experience
• Strong service excellence mindset

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations Bi Weekly)
• Salary: $2,500 - $2,800
• Performance Bonus
• 14 Days Annual Leave
• Duration: Contract until Jan 2029
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Job Overview

Incumbent will manage & support all HR functions by working closely with peers, employees as well as external vendors. In addition, you will also be managing end-to-end training and development activities as well as participate in HR projects.

Roles & Responsibilities

• Provide high quality HR services in a fast pace service industry.
• Oversee and manage full spectrum HR functions including recruitment, employee/labour relations, training and development, compensation and benefits.
• Develop and/or execute HR programs in alignment to Corporate strategies in the area of attracting, motivating and retaining qualified staff.
• Plan and manage all training and development programs and processes, including TNA as well as end-to-end training administrative processes.
• Participate in learning and talent development programs where we aim to build a continuous learning culture and talent pipeline.
• Execute scholarship and internship programs by building close partnerships with academic institutions.
• Keep abreast and ensure legal compliance with government’s rules and regulations.
• Review, update and communicate job requirements and descriptions for all positions to maintain work structure of the company.
• Develop and recommend HR practices/procedures that assist in the growth of the facility, while ensuring compliance with firm’s policies/local laws/regulations.
• Partner with the business to facilitate and bridge resolutions regarding employee relation matters, including performance management, career conversations, counseling and managing grievances and discipline.
• Collaborate with line on performance, salary & bonus review exercises.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Working in teams/independently with minimal supervision and decision making.
• Participate actively in contributing to HSE development and improvement.

Job Requirements

Min degree in Business Administration or HRM

• Min 3 years’ experience in HR Generalist role

• Experience with managing end-to-end Training and Development programs.

• Meticulous with a keen eye on details

• Able to work independently with minimal supervision, self-motivated

• Able to interact with people of different levels.

• Resourceful with a high degree of professional integrity

• Proficient in Microsoft Office such as Excel, Word, and Power Point

Job Descriptions:

· Responsible for day-day operations of the HR department for a group of companies

· Manage recruitment process: Posting job advertisement, screening resumes, conducting interviews, shortlisting, and offer of jobs

· Experience in apply /renewal /cancellation of work permit, S Pass & EP including workers' repatriation

· Monthly payroll including submission of monthly CPF & FWL

· Annual submission of income tax IR8A, NS Claim and others

· Maintain employment contracts and probation confirmations

· Query and question to MOM/BCA to keep abreast of current employment practices

· Manage payroll related matters for staff and workers

· Maintain accurate HR database, up-to-date employee records, and other employment related documentation

· Arrangement of skilled Course enrolments for Workers

· Take care of Dormitory arrangement for workers. Liaison with dormitory staff and maintaining dormitory records

· Maintain training matrix and record WP holder's experience

· Benefit management: Leave management and control claims of medical expenses

· Handling of Government Grant application such as Career Support Programme, Work life Grant etc...

· Assisting in standardizing and streamlining internal HR process

· Any other ad hoc duties asassigned

Requirements

• Diploma/Degree in Human Resource Management or Professional Certificate in Compensation & Benefits

• Min. 2 years of related working experience in construction sector

• Familiarity and experience working with Ministry of Manpower

• Knowledge of Employment Act/legislation, CPF, IRAS

• Team oriented with good time management skills and attention to detail

• Ability to work independently under pressure in a fast-paced and dynamic environment

• Basic proficiency with Microsoft word and excel

About Our Company:

We are newly established Singapore's first full-house renovation company, featuring an integrated one-stop marketplace. Our robust international supply chain and unique sales model provide unlimited growth opportunities for employees.

Responsibilities:

• Recruitment and Talent Acquisition : Lead the full-cycle recruitment process, from sourcing and interviewing to selecting candidates, ensuring a strong pipeline of qualified talent.

• Policy Development and HR Strategy : Contribute to the development and implementation of HR policies, procedures, and strategies, aligning with organizational goals and compliance standards.

• Budgeting and Cost Management : Assist in budgeting for HR activities, including recruitment campaigns, training programs, and employee benefits, ensuring cost-effective use of resources.

• Employer Branding and Recruitment Marketing : Assist in creating and executing employer branding strategies to attract top talent, promoting the company’s culture and values.

• Onboarding and Orientation : Oversee the onboarding process, ensuring new hires are effectively integrated into the organization and have the resources needed for success.

• Collaboration with Hiring Managers : Work closely with hiring managers to identify recruitment needs, develop job descriptions, and create targeted recruitment plans.

• Recruitment Reporting and Analytics : Track recruitment metrics such as time-to-hire and cost-per-hire, providing reports and analysis to improve future hiring strategies.

• Compliance and Best Practices : Ensure recruitment processes and policies comply with labor laws and industry standards, promoting fairness and consistency across hiring efforts.

Requirements:

• Possess a Diploma or Degree in Human Resource Management or a related field.
• At least 5 years of experience as an HR Generalist.
• 3 to 5 years of hands-on experience managing the full payroll spectrum.
• 3 to 5 years of expertise in recruitment processes.
• Skilled in fostering positive employee relations and resolving workplace concerns.
• Proficient in budgeting and conducting year-end appraisals.
• Strong interpersonal and communication abilities, with excellent writing skills.
• Thorough understanding of the Employment Act.
• Familiarity with Infotech attendance systems.
• Demonstrates initiative and exceptional communication skills.

Key Responsibilities:

• Manage daily operations of steel manufacturing processes.
• Plan, organize, and supervise production schedules.
• Ensure compliance with safety, quality, and efficiency standards.
• Monitor inventory, procurement, and resource utilization.
• Lead, mentor, and motivate a team of production staff.
• Collaborate with cross-functional teams to improve processes and meet targets.

What We’re Looking For:

• Proven experience in steel manufacturing or a related industry.
• Strong leadership and organizational skills.
• Knowledge of production planning and quality control systems.
• Ability to troubleshoot and solve production issues.
• Excellent communication and team management abilities.

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

· Responsible on the overall planning, deployment and scheduling, coordination and supervision of department.

· Ensure overall operation, housekeeping and adequate resources to enhance efficient function of the department

· Ensure prompt service with enthusiastic working attitude.

· Exercise authority in planning, deployment and scheduling, coordinating and supervision of the department.

· Develop risk management contingency plan in the operation of the department

· Implementing display guideline and planogram

· Complete special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

We Are Hiring!

Are you a people champion with a passion for building vibrant, high-performing teams? If you're ready to bring your HR expertise to the dynamic worlds of F&B hospitality and luxury beauty retail, we want you on our team! As our Senior HR Executive, you’ll play a key role in shaping an empowering, growth-focused environment where both our restaurants and beauty outlets thrive. Join us in creating a workplace where talent is nurtured, and innovation shines—because here, we believe our people are as important as our products!

What You’ll Be Doing

• Drive all functions HR to support overall growth of the company
• Keep accurate and confidential records of employee details
• Prepare HR related letters including but not limited to Terms of Employment, Confirmation Letters, Performance Improvement Plans, Appeal Letters, Termination Letters etc
• Plan and apply for work passes
• Manage the entire talent acquisition pipeline
• Oversee and supervise team of recruiters
• Conduct interviews and negotiations with candidates as needed
• Manage employee benefits including but not limited to foreign worker insurance, workplace injury insurance, medical benefits, leave administration etc.
• Manage and oversee accurate and timely process of employee payroll including but not limited to timesheets review, salary calculations, payroll report generation, maintain foreign worker quota balance etc
• Keep track of mandatory staff training needs and ensure the requirements are met including but not limited to PWM requirements, expiring food hygiene certificates etc
• Prepare and deliver training materials on ad hoc basis

Who We’re Looking For

1. Education & Experience

• Bachelor’s Degree in HR Management or similar is advantageous but not required
• At least 3 – 5 years of HR experience, preferably in F&B and retail industries

2. Skills

• Strong spoken and written communication skills
• Creative problem-solving and initiative-taking skills
• Attention to detail
• Display adaptability and flexibility

3. Personal Attributes

• Strong sense of ethics and integrity
• Highly approachable with an open demeanor
• Highly resilient

Join us in shaping a workplace where people thrive. Be a part of our family today!

Summary:

• Public Healthcare Institute (West region)
• Mon - Fri, 830am - 6pm
• 6 months contract (extendable)

Responsibilities:

• Ensure the timely and accurate HR related payment / reimbursement / manpower billing / honorarium processing
• Ensure that the assigned service level agreement (SLA) and key performance indicators (KPIs) are consistently met
• Execute the HR processing and ensure the services are delivered accordingly
• Propose appropriate improvements for work processes to raise the overall employee experience and efficiency
• Perform any other ad hoc tasks as assigned

Requirements:

• Diploma or Degree in Human Resource or a business-related field
• *Payroll experience is highly preferred!
• Open to entry-level applicants, with 1-2 years of relevant HR experience preferred
• Ability to manage high-volume tasks and maintain data confidentiality
• Proficient in IT, especially Microsoft Excel for handling large datasets
• Organized, meticulous, and proactive in work approach

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY button.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Jessica Grace Wong Hui Ying
Registration No.: R24123928
EA License No: 06C2859 (MCI Career Services Pte Ltd)

• Ensure the timely completion of assembly builds and tests in compliance with specified requirements, drawings, and work instructions.
• Assist with gas panel assembly, encompassing the initial stages of pallet assembly, leak testing, and integration, as well as the final stages of functional testing and final quality control inspection.
• Maintain cleanliness and adhere to manufacturing discipline and cleanroom protocols.

Requirements:

• Nitec in Mechanical/ Mechatronics Engineering
• At least 2 years of experience in Manufacturing/Semiconductor industry.
• Able to understand schematic and mechanical drawings.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Attractive Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

The main responsibilities of this role are to ensure effective and efficient coordination of our Pool vessel operations. Liaise closely with the Pool partners, Fleet Technical Managers, Commercial, Bunker, Claims and Controls teams to identify opportunities within operations for effective fleet performance monitoring and management. Influence the fleet operations team and other associated stakeholders in aligning with the vessel performance management goals and objectives in optimizing TCE. Assist in developing KPI, scorecards, workflow charts, and process maps for the operations team with regard to vessel's operational performance.

• Responsible for daily vessel operations, including issuance of voyage instructions, planning, optimizing and managing voyage bunkers, appoint agents, optimize voyage PnL taking into account speed and tank cleaning instructions.
• Ensure that all financial requirements, funding and invoicing for each voyage are promptly arranged and correctly disbursed
• Process and ensure compliance with relevant charter party requirements and company procedures, relevant voyage or time charter operational information between vessels, brokers, charterers and agents
• Maintain account of bunkers on board and plan for optimized uptake for spot market ships
• Monitor and record all details of voyage performance including off-hire, stoppages and delays within the vessel voyage performance report system, including trends / gap analysis
• Identify opportunities within operational practices which influence performance of vessels
• Arrange all routine invoicing and funding for voyage costs, including agency appointments, non- compulsory pilotage and surveyors' attendance
• Check and advise as necessary relevant voyage, cargo and port documentation required by principals for raising demurrage and off-hire claims
• Maintain and manage all department / fleet operational records, files and databases as per departmental procedures and documentation system
• Render pre-fixture support to commercial department concerning any vessel information requirements, questionnaires, certification and scheduling
• Render post fixture support to commercial department as required during the course of the voyage with pertinent operational information, routing, ETA / ETD, cargo operations, terminal and navigational issues
• Render post fixture support to Claims & Controls team as required for follow up of voyage claims, including providing information on charterer claims, insurance claims & other insurance-related matters to Claims, Commercial and Insurance departments
• Assist with departmental targets and projects
• Actively participate in the development of processes and procedures for the continuous improvement of company procedures
• Undertake activities as guided by company's fuel and operational efficiency initiatives and identify / execute new improvement initiatives within the area in close cooperation with energy management to ensure company-wide alignment
• Analyse vessel voyage performances to identify any underperformance, downtime or any other operational issues and initiate corrective actions
• Proactively analyse, review and make recommendations for improvements in costs, turnaround time, etc. for assigned region
• Liaise with Pool partners/Technical Managers for vetting status and information on voyage screenings by oil majors
• Liaise with the Pool's fleet technical and fleet manning teams for effective co-ordination of spares delivery and personnel transfer.

Requirements

• Minimum 5 years relevant experience in the marine industry
• Sailing experience as a senior officer on Oil/Chemical tankers
• Familiar with the oil tanker industry, especially vessel operations
• Singaporean, PR preferred
• Self-driven person, able to work independently & as a collaborative team player
• Fluent in written and spoken English
• Comfortable with a fast-paced and MNC environment
• Enjoys challenges and adaptable to changes

Competencies

• Attention to Detail
• Customer Focus
• Effective Communication
• Organisational Awareness
• Planning, Prioritising and Organising
• Responding to Pressure and Change

Duties and Responsibilities:

1. Business Executive to Leaders and Managers

- Serve as a liaison between business units and HR to understand business priorities and assess needs in staffing, organization design, performance management, employee relations, talent management and career development.

- A key role in facilitating decision-making processes to support mainly the head of business developments, and/or team leaders, directors, management executives in driving company growth and sustainability.

- Recommend both physical and digital HR solutions, drive initiatives, implement new processes or tools in support of business priorities, operations, and overall team engagement.

- Regular meeting with leaders and managers regularly to update on HR initiatives, discuss HR issues and collect feedback on team concerns.

- Guide future team leaders and managers on structural operations, methodology and to execute comprehensive fair reward system based on both statistically gathered performance for both team and individual appraisal matters.

- Coordinate initiatives and propose suitable programs that enhance work relationships and staff and retention, e.g. team health survey, staff appreciation program, team building events etc.

- Coordinate initiatives to enhance performance management and talent development.

- Support employees throughout their career in OTTO Solutions: on-board new hires, administer team assignments, career moves, facilitate appraisals and exit interviews effectively.

- Counsel employees on career development opportunities and choices.

- Capable of responding to staff inquiries regarding HR matters with both theoretical knowledge and empathy.

- To manage and resolve employee relations issues.

- To understand and execute available grants initiatives by the government.

- To attend the weekly departmental operations meetings, record precise meeting minutes, and provide a list of scheduled actions with dates to the management team for future strategic planning.

- To oversee the execution of the digitalization master plan with foundational knowledge to support and coordinate diverse software tools with the designated digital team.

- To assist the international contract team in addressing their individual requirements and inquiries, maintaining proper records and documentation.

- To support management executives in any other high-level planning and execution for the overall benefit for the OTTO group of companies.

Required Qualifications:

1. Diploma in Business and/or Management

• A minimum of 4 years of experience in Human Resources or as a Personal Assistant is required.

2. Bachelors’ Degree in Business, Human Resources or Management

• At least 3 years HR experience is required. OTTO Solutions will provide further training or courses to support professional development and enhance performance in the role.

Individual Characteristics:

● Strong work ethics, able to handle confidential information sensitively and with integrity.

● Good planning, organization, analytical and problem-solving skills.

● Strong interpersonal abilities, attentive listening skills, and effective communication proficiency (both verbal and written), including fluency in Mandarin.

● Fast learner, proactive, agility to function in a fast-changing innovative, digital and AI driven software environment.

● Able to work both on a team (a member or leader) and independently to deliver results with minimal supervision; adept at working with diverse teams of different cultures and personalities

Job Description:

1) Manage delinquent and bad debt accounts through monitoring and analysing database

2) Guide and ensure team members negotiation skills are effective

3) Responsible for repossession matter including auction and tender of repossessed assets, according to the rules and regulations

4) Initiate, handle and monitor legal actions with solicitors

5) Assist in review, develop and executing collection action plans and strategy towards achieving set targets

6) Handle and manage complaints or issues escalated from internal collection teams

7) Weekly review and conduct monthly meeting according to frequency

8) Preparing monthly management reports on the collection and recovery position

9) Continually evaluate internal processes and improve

10) Collaborate with cross functional teams, including operations, risk, compliance and finance to ensure that collection activities are aligned with company goals

Requirement:

1) Academic qualification: Diploma & equivalent

2) At least 5 years of working in handling collection and debt recovery

3) High level of integrity, meticulous and detail-orientated

4) Strong ownership with ability to operate in a flexible, dynamic environment

5) Ability to multi-task, deliver results and solve problem well under pressure to meet deadlines

6) Open and willing to learn new things, take on new challenges and make adjustments to suit transitions in the workplace