What We’re Looking For:

As the first hire in the APAC region, the Senior Manager, Alliances Partnership will be responsible for building and managing strategic alliances with key partners across the Asia-Pacific region. Heavy traveling is involved to secure the partnerships. This high-impact role involves establishing and nurturing relationships with technology and channel partners, driving joint go-to-market (GTM) strategies, and executing partnership initiatives to expand market reach, increase revenue, and support the growth of the APAC business.

The ideal candidate is a dynamic and results-oriented professional with a deep understanding of the APAC business landscape, experience in partner management, and a strong track record of working with cross-functional teams to drive business objectives through partnerships.

What You'll Do:

• Define and execute the partner alliance strategy for APAC, aligned with global partnership goals and regional business objectives.
• Identify and onboard key strategic partners (technology, resellers, integrators, and distributors) across the APAC region, focusing on high-growth areas.
• Develop and implement GTM plans with partners, including co-selling, co-marketing, and demand-generation activities, to drive partner-sourced revenue and expand market presence.
• Own the APAC partner revenue targets; track, analyze, and report on partner performance, ensuring alignment with quarterly and annual growth objectives
• Define clear objectives, milestones, and KPIs to monitor and report on partnership performance, ensuring alignment with strategic goals.
• Work closely with the sales, marketing, product, and customer success teams to create and execute cohesive partner initiatives and leverage internal resources to optimize partnerships.
• Actively drive joint pipeline development, enabling new customer acquisition and existing customer retention and expansion.
• Establish and maintain executive relationships with partner organizations, acting as a trusted advisor and key point of contact for APAC partners.
• Monitor competitive activities and market trends within the APAC region to adjust partnership strategies and capitalize on opportunities.
• Develop and implement partner training and enablement programs to ensure partners have the knowledge and tools needed to effectively position and sell our solutions.

What You'll Bring:

• 8+ years in partner alliances, business development, or strategic partnerships, with at least 5 years of experience in the APAC market.
• Proven ability to build and scale partner ecosystems, with a successful track record of driving revenue growth through alliances.
• Strong understanding of SaaS partner dynamics and relationship building.
• Direct sales experience with proven record of exceeding pipeline and quota targets
• Ability to travel extensively, execute and drive results in a dynamic, fast-paced environment, especially as the first hire in a region.
• Exceptional verbal and written communication skills, with experience presenting to executives and stakeholders.

What We Offer:

• Enjoy flexible paid time off options for enhanced work-life balance.
• Comprehensive health insurance tailored for you, complete with an annual health check.
• Special discount on selected restaurants/shops through our food delivery partner.
• Employee assistance programs cover mental health, legal, financial, wellness, and behavior areas to ensure your overall well-being.
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Benefit from our family leave program, which grows with your tenure at Meltwater.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Where You'll Work: 60 Anson Rd, #18-03 Mapletree Anson, Singapore 079914

When You'll Join:

Nov 2024

Our Story

The sky is the limit at Meltwater.

At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions.

Our award-winning culture is our north star and drives everything we do – from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products — and making sure to celebrate our successes and have fun along the way.

We’re proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to reach your goals.

So, in a nutshell, that's Meltwater. We love working here, and we think you will too.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

• Assist Construction Manager in planning and executing building construction and renovation projects.
• Plan and coordinate construction activities on daily basis.
• Establish budget and schedule for construction project.
• Monitor and control expenses within the established budget.
• Recommend cost reduction initiatives while maintaining the quality and productivity.
• Oversee invoice and payment processing in a timely fashion
• Analyze construction problems and develop immediate resolutions.
• Respond to customer inquiries and concerns promptly.
• Generate construction progress and expense reports for management.
• Attend educational workshops, trainings and conferences for professional growth.
• Identify slippages or delays in constructions and adjust schedules to meet deadlines.
• Identify milestones and problem areas and accordingly recommend preventive actions.
• Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Requirement:

• Holds Bachelor/ Master Degree in Civil Engineering
• Have more than 8 years of site experiences

Job Description

• Plans, directs and coordinates the acquisition, development, maintenance and use of computer and telecommunication systems, and manpower required.
• Manage business development processes and implementing logistics IT business solutions for customers, including managing post implementation optimisation.
• Manage IT solutioning business resources, including manpower, internal assets and external vendors.
• Develop new business enabled by IT.
• Develop risk mitigation plan.
• Develop strategic project plan to align projects with business strategy.
• Drive market needs for IT solutions to increase market share.
• Review customers' IT enterprise architecture to further improve system integration.
• Review different aspects of project management based on priorities and needs.
• Any ad-hoc duties as assigned.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, and Network Administration or related field preferred.
• 6 + years of related work experience required.
• Ability to multi-task and meticulous to details
• A team player who can work independently.

Lico Resources, a specialist in Cybersecurity & Tech GRC recruitment, is partnering with a leading organization dedicated to fostering a secure and technologically advanced environment. We are seeking a dynamic IT Audit Professional to join their existing team in Singapore.

Key Responsibilities:

• Evaluate IT application systems, including both business and operational applications.
• Assess application controls, ensuring data accuracy, completeness, availability, and access security.
• Apply data analytics to enhance application design, system transaction flows, and business processes.
• Review security measures for operating systems and databases, as well as IT operational controls such as change and monitoring controls.
• Advise on security and control features during System Development Life Cycle (SDLC) reviews.
• Assess system availability, disaster recovery plans, and readiness testing.
• Communicate IT, operations, and cybersecurity findings to senior management.
• Oversee resources and projects to ensure the internal audit plan is met and quality outputs are delivered.
• Mentor and develop team members, sharing knowledge and building technical skills.
• Manage the performance of IT auditors, oversee their training and development, and ensure they have the necessary IT capabilities.

Qualifications:

• Degree in Computer Science, IT, or a related field.
• Relevant certifications such as CIA, CISA, CRISC, CISM, CISSP, PMP, or Agile are preferred.
• At least 8 years of experience in information security within a reputable organization. Candidates with Line 1 or Line 2 experience will also be considered.
• Strong understanding of audit methodology, security measures, risks, and controls.
• Ability to effectively communicate issues and provide reports to the board and management.
• Deep understanding of complex business and IT processes and their associated risks.
• Proven track record in delivering internal audit and advisory engagements.
• Ability to assess IT internal controls and identify improvement opportunities.
• Resourceful with excellent interpersonal, communication, and leadership skills.
• Capable of working independently as well as part of a team.

If you are interested in this role, please send us your updated resume today to [email protected] quoting reference number A10005. Please note that only shortlisted candidates will be notified.

"Data provided is for recruitment purposes only."

Job Reference No: A08427 EA Licence No.: 13C6733 EA Registration No.: R1333454

-Reporting directly to the manager and fulfilling the Manager's duties in their absence.

-Being well-versed in internal operations.

-Taking minutes at meetings.

-Forwarding and distributing mail as required.

-Preparing and filing relevant documents.

-Supporting managers in devising plans in order to improve business performance.

-Monitoring various operational aspects.

-Collaborating with the logistics office.

-Assigning tasks to employees and hiring new staff.

-Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

About ALPS

ALPS Pte Ltd, set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain

blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape –making it more sustainable and resilient.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

About The Role

As the Senior Manager, he/ she will be based at one of the Public Healthcare Institutions (PHIs) in Singapore to assist the Site Lead to undertake the portfolio in managing the non-medical team. Leading the team, he/she will be responsible for the Procurement and Contract Management services within the PHI. He/she will work closely with the institution users and ALPS vendors to support the institution’s daily operations for patient care.

Key Responsibilities

• Lead and implement sourcing strategies and supplier initiatives, ensuring accountability for outcomes.
• Provide managerial support to the procurement team, ensuring effective vendor performance and relationships.
• Acquire and utilize domain knowledge in specific categories, guiding category management.
• Review and endorse procurement offers and facilitate their evaluation.
• Ensure unbiased evaluation of procurement products and services.
• Conduct and co-chair evaluation meetings.
• Approve and properly file meeting minutes and documentation.
• Analyze total cost of ownership and drive negotiations for optimal value.
• Facilitate contract negotiations and long-term agreements with vendors.
• Lead negotiations to achieve best value outcomes.
• Manage vendor relationships to optimize performance and compliance with service level agreements.
• Ensure business continuity plans and risk assessments are in place.
• Troubleshoot and resolve requisition process issues and disputes.
• Attend meetings with health institutions to manage critical supplies.
• Lead continuous improvement in sourcing and procurement processes, ensuring uninterrupted supply.

Requirements

• University Graduate with at least 8-10 years’ experience
• Postgraduate with 6-8 years’ experience in procurement and supply chain management, preferably in a healthcare provider’s environment and/or with knowledge in healthcare supplies
• Experience in a supervisory role or leading project across functional teams, procurement cycle and governance in procurement
• Proficiency in using eProcurement tools, SAP MM is advantageous
• Possess strong interpersonal communication, good organisation skills, proactive analytical and negotiation skills.
• Demonstrates sense of integrity and transparency
• Possess excellent planning & prioritisation, judgement and decision making

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Only shortlisted candidates would be notified.

JOB SUMMARY

• To assist the Co-Head, Corporate Affairs, Brand & Marketing (“CABM”), in coordinating and leveraging internal resources across the CABM teams, and the Bank, as required in the running of the team.

RESPONSIBILITIES

Strategy

• Be a key contact for the direct reports of the CABM Global Co-Head and other peers across CABM and Strategy & Talent (S&T) and the business BPM community.
• Assist in structuring and supporting key projects and deliverables across the wider team of the CABM Co-Head, liaising and working closely with direct counterparts across both CABM co-head teams in order to ensure alignment and optimised ways of working across the function – supported by the Planning and Data & Insights team.
• Lead and manage the annual planning process in partnership with CABM segment marketing and communications heads and CABM cluster heads
• Proactively track and monitor CABM plans through the year, with focus on CIB marketing, WRB/CIB global communications and key CABM cluster priorities
• Ensure the CABM Global Co-Head is briefed and prepared as necessary for key meetings and engagements – including CABM LT, Wealth & Retail Banking (WRB) MT, WRB Risk Committee, Greater China & North Asia Risk Committee, and key budget / strategy forums (MBR, QPR), including the preparation of speaking notes, presentations, and engaging of Subject Matter Experts, as required.
• Optimise time management for the CABM Global Co-Head including:
• Development and oversight of annual calendar planner ensuring optimal alignment with functional and Group objectives.
• Undertake specific projects for the CABM Co-Head as required.
• In conjunction with the BPM to CABM Co-Head (central), set the annual schedule and agenda for CABM LT meetings, ensuring effective agendas, content and facilitation.
• Help set agendas for individual meetings for CABM Co-Head with direct reports and other key stakeholders, covering key updates and follow up actions

Communications

• Work with the CABM markets & business teams in the development and execution of the CABM Co-Head communications plan to help ensure effective communication of key priorities and messages across CABM and the wider Bank.
• Support the CABM Co-Head in building and maintain close working relationships with S&T, Investor Relations, Reputational Risk, core business stakeholders and BPMs for Management Team.

People & Talent

• Work closely with HR Business Partner/team to coordinate people agenda across the relevant teams.
• Coordinate specific people plan projects/ initiatives, including key recruitment for the CABM Co-head team.
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations.

Risk Management

• Collaborate with CABM LT and other key stakeholders to anticipate any risks and issues inside and outside of the functions that the CABM Co-Head should be aware of.
• Seek to identify and make CABM Co-Head aware of possible solutions, collaborating with fellow BPMs and Leadership Team members and stakeholders to achieve this.

Governance

• Responsible for reviewing and analysing the budget for the markets & business CABM teams, working with budget owners across the team to ensure actions such as forecasting and restatements are completed on time – with support from the planning and governance leads in our clusters and business CABM marketing teams
• Looking across the CABM Co-Head portfolio, proactively identify efficiencies and opportunities, and review potential overspend to ensure costs stay within budgets.
• Work collaboratively with BPM and other counterparts in the CABM central teams, with a one-CABM mindset, to identify further potential efficiencies, opportunities and ways of working across the function as a whole.
• Work closely with Strategy & Talent COO teams in order to manage and prioritise resources effectively.
• Proactively review planned investment spend in alignment with other areas of CABM to identify potential efficiencies, duplication of efforts or potential gaps.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Support the CABM Co-Head in building effective external relationships, particularly with key advisory partners to bring in additional insight, support and creative thinking into the team.
• Attend external meetings as appropriate and take notes and actions for follow up.

Key Stakeholders include:

• CABM LT and their top teams, CABM COO
• BPM to CABM Co-Head (central)
• WRB MT’s office
• President, International’s office
• GCNA Exco’s office
• Governance teams

Other Responsibilities

• Embed Here for good and Group’s brand and values in Corporate Affairs, Brand & Marketing; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

• 7+ years’ direct experience in Financial Services and/or communications & marketing
• Exceptional organisational and planning skills.
• Attention to detail, accuracy, good written communications.
• Strong interpersonal skills with the ability to network with and influence more senior stakeholders.
• Be trustworthy, discreet, diplomatic and display high integrity,
• Be adept at exercising good judgment and 'doing the right thing'.
• Be able to think fast and work quickly under pressure.
• Be a self-starter with the ability to take the initiative and a strong desire to learn.
• Be able to understand and synthesize complex, fast-moving issues.
• Be comfortable with a certain level of ambiguity and 'working between the lines'.
• Have a sense of responsibility and perseverance.
• Have good emotional intelligence and sensitivity to people dynamics.
• Be courageous and willing to provide constructive dissent to senior leadership.
• University degree or equivalent

Role Specific Technical Competencies

• Manage Risk
• Manage Projects/ Change
• Planning: Tactical, Strategic
• Stakeholder Management
• Strong Communication
• Agile, Resilience and Business Savvy

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Responsibilities:

• Develop new business clients in the retail segment.
• Maintain good relationship with existing clients and explore business enhancement.
• Proactively identify and engage with key decision makers in channel & distribution segment, by providing product presentations and technical support
• Achieve desired Sales targets within the customers segment and explore new oppurtunities in the market.
• Preparing technical /system recommendation and Sales quotation
• Meeting all retail representatives and providing detailed product knowledge.
• Timely collection of payment from the customers
• Maintain good working relationship and high levels of Customer Satisfaction
• Coordinating with technical service team for application support/complaints etc.
• Perform any ad hoc duties as required
• Requirements:
• Diploma or Degree will be preferable
• Minimum 2 years relevant working experience in outdoor sales.
• Paint industry experience is preferred
• Highly Self-Motivated & Strong Sales Drive
• Should have good communication skills and be commercially orientated.
• Good IT computer skills (PowerPoint, Excel, Word)
• Must possess own car, with class 3 driving license.
• Other Information
• Need to travel island wide
• Basic Salary + Transport reimbursementupto (S$800) + Hand phone reimbursement upto (S$150) + Fuel card (S$450) will be provided
• Bonus and commission as per company policy
• Salary ranges from $3,000 to $5,000 (Negotiable - Depending on work experience and qualifications)

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

The Opportunity

This position will be supporting the Marketing Function for one of the brands being retailed by Cycle & Carriage. You will work closely with the Brand’s Sales management and Principal to implement the marketing plan for retail of the Brand’s passenger cars and corporate sales, specifically in the areas of advertising & promotion, customer events, direct marketing, customer communications and internal communications. This role, who reports to the Head of Marketing, will plan and execute marketing campaigns, events, ensuring that a smooth execution and operation is always kept up in maintaining high level of customer satisfaction and its ROI is constantly monitored and reported in tandem to all marketing activities. Other key responsibilities will include but not limited to:

• Develop brand marketing strategy and calendar to support product launches, product sustenance and retail campaigns including advertising and promotions, events, digital marketing, social media, PR, CRM and more.
• To work closely with creative agencies, media agency, and internal stakeholders for above & below-the-line communication and collaterals with the objective to drive sales for the brand and its services.
• Adapt global press releases for local PR dissemination and pitch for PR coverage through test drives.
• Possess good marketing eye and judgement, able to liaise and negotiate with vendors & suppliers to ensure quality and budget are always kept in line as planned.
• Analyse performance indices for marketing events and operations. Provides recommendations for improvements when necessary.
• Oversee and manage events held at our showroom and off-site locations, ensuring that the standards and guidelines are constantly being kept in line.
• Keep abreast of the products and market offerings to customise marketing strategies in line with brand image and, targeted consumer groups.
• Build and maintain strong relationship with various stakeholders to ensure smooth execution of projects and campaigns.
• Work with cross-departments to drive enhancement of customer ownership CX experience through our online and offline touchpoints (ie. web, social, app, showroom, etc)

Requirements

• Degree in Business Studies/ Mass Communications / Management or equivalent with at least 5 years of retail marketing experience.
• A good team player who can work in a strong teamwork environment.
• Solid interpersonal and persuasion skills; ability to build relationships across multiple teams as well as with alliance partners
• Self-driven and analytic individual with experience working in a fast-paced environment with tight deadlines.
• Creative problem-solver; resourceful in getting support across functions
• Good project management capabilities: process-oriented with good end-to-end follow-up skills and focus on detail
• Strong Microsoft Office skills (Excel, PowerPoint, Word).

About the Company

A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles.

At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. "Exceptional Journeys" encapsulates our passion for our existence. Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognized for commendable people practices such as:

• HR Asia Best Companies to Work for in Asia for 8 years running (2015 - 2019, 2021 - 2023)
• Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development;
• Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
• Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
• Merit for Singapore Health Award as awarded by Health Promotion Board
• Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards.
• Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation
• Bronze Award in HR Excellence Award 2019 for Excellence in HR Innovation

The emphasis on employee experience has been on the forefront of the C&C’s people practices. Keen for a career conversation? Connect with us to find out more.

(You would be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage Limited and its subsidiaries and affiliates, for assessing your career application).

RESPONSIBILITIES
The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidates

• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking
• Experience in Managing NRI Market
• Good understanding and command of Indian Dialects as the incumbent will be supporting NRI market
• 5 years of experience as Relationship Manager

Role Specific Technical Competencies

• Client Acquisition Experience
• Account Management (of HNW Individuals) Experience
• Region Specific Language Expertise
• Region Specific Client Networks & Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

About Us

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital commerce in SEA, and experience what it takes to drive a successful ecommerce business end to end.

The Role

A Key Account Manager is the liaison officer between Intrepid, its clients, and the platforms the client is selling on. He/She oversees the Intrepid-client relationship, determines opportunities, and identifies process improvements to grow their online sales revenue and to ensure Intrepid delivers the service level agreement.

Your responsibilities will include:

• Deliver & perform best on the following KPIs for brand/seller partners, through internal & external coordination with concerned departments:Content management & optimization
  Campaign strategies & execution
  Chat response representation of the brand/seller
  Operations capacity and process implementation
  Progressive revenue trend and overall online sales performance
• Foster client relationships; work with sales and marketing teams and other support teams available
• Design sales growth proposals; handle client communications and prepare client reports; and communicate client agendas to other staff members
• Ensure clients’ needs are met and their voices are heard while coordinating with others and fulfilling the contractual day-to-day duties
• Positive client NPS

Who we look for - the ideal profile:

• Fluent in English, Business Mandarin
• Experience with business fundamentals
• eCommerce background from a brand/platforms/enablers is a plus
• Proactive self-starter who understands Intrepid vision & mission and can be the company’s best service ambassador
• Excellent negotiation skills
• Strong interpersonal skills (empathy & flexibility)
• Proficient in excel and powerpoint

What we offer:

• Excellent and competitive compensation package
• Professional and open international working environment – culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
• You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
• Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
• You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem

Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties

As a Business Development Manager at Caladan, you will have the opportunity to play a major role in the growth of our company into new markets. We have industry-leading technology and systems, ambitious growth plans, and an existing pipeline of inbound opportunities. If you are an entrepreneurial, proactive problem-solver who likes to move fast and build things, we’d like to meet you.

Key Responsibilities

• Grow our token market making and electronic OTC businesses on a global scale, with ownership of P/L targets.
• Manage the entire sales cycle including managing inbound opportunities, outbound prospecting, making proposals, and signing contracts.
• Provide value-add advice to our clients and partners on matters relating to trading, market-making, listing, and liquidity across both CeFi and DeFi.
• Work with our internal trading, technology, and operations teams to execute and deliver on the signed agreements.
• Work with your colleagues across ecosystem, marketing, and venture investing roles to jointly build our brand and develop relationships with different stakeholders in the ecosystem such as projects, VC firms, exchanges, foundations, DAOs, and others.

The Ideal Candidate

• Demonstrated success at achieving against quota in a business development / sales role.
• Previous work experience at a trading desk, OTC, FX, options, exchange, financial technology services provider, or similar.
• A deep understanding of cryptocurrencies, exchanges both centralised and decentralised, algorithmic trading, market-making, RFQs, listings, liquidity, and regulatory concerns.
• Familiar with different sales methodologies and sales best practices including account-based marketing, CRM management, lead qualification, pipeline forecasting, objection handling, challenger sales, etc.
• Exceptional communication and presentation skills.
• Excited about the opportunity to own P/L generation, build a business, and make a real impact in the industry.

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/

Role Description

As a Performance Marketing Manager at Propseller, you will initially join us as an Individual Contributor (IC), directly influencing our growth through strategic and hands-on management of our digital marketing efforts. This role offers a unique opportunity to not only shape our performance marketing strategies from the ground up but also to grow into a leadership position as you help scale the team and its operations in line with our expanding business needs.

Ideal Candidate

You are a highly motivated performance marketing professional with a proven ability in paid social channels. Your expertise lies in crafting and executing impactful digital advertising campaigns that drive lead generation and business growth. With a data-driven approach, you excel at analysing campaign performance and optimising strategies to meet and exceed objectives. Comfortable in an Individual Contributor role, you thrive on directly influencing outcomes and bringing creative, analytical insights to our team. Your passion for innovation and excellence makes you a valuable asset in our hands-on marketing efforts.

Duties & Responsibilities

• Full-funnel marketing strategy: Develop and execute a comprehensive full-funnel marketing strategy to generate leads throughout the property buying and selling journey.
• Branding campaigns: Plan, implement, and optimise lead generation and branding campaigns across digital channels, including but not limited to Google Ads, Facebook Ads, TikTok, and other native advertising platforms.
• Marketing budget: Efficiently manage and allocate a growing monthly budget across marketing channels to maximise ROI.
• Innovation to increase leads: Innovate by identifying and testing new digital marketing channels to reach untapped audiences, thereby increasing the volume of high-quality leads.
• Channel growth: Create and execute roadmaps for channel growth, leading cross-functional projects to support these initiatives.
• Marketing creatives: Continuously test and enhance marketing creatives, copy, and landing pages in collaboration with creative partners and internal teams.
• Tracking systems: Implement and maintain robust tracking and attribution systems to analyse channel performance, focusing on lead volume, cost per lead, and conversion rates.
• Team growth: Foster the growth and development of the Performance Marketing team, guiding them towards achieving collective and individual goals.

Requirements

• Bachelor's or Master's degree in Engineering, Business, or a related field from a leading institution.
• 4+ years of experience in acquisition marketing, with a strong emphasis on digital advertising and performance marketing. A focus on lead generation is highly preferred, showcasing an ability to effectively attract and engage potential clients. We are open to considering candidates with less experience for a Senior Performance Marketing Specialist role.
• Experience in managing digital ad campaigns across platforms like Google Ads and Facebook Ads, with a preference for candidates knowledgeable in TikTok and other emerging platforms.
• Demonstrated ability to manage budgets effectively and drive marketing efficiency.
• Strong analytical skills and a preference for making data-driven decisions.
• Familiarity with digital marketing tools, platforms, and best practices, particularly in the B2C sector.
• A hands-on, proactive, and team-oriented work ethic.
• Detail-oriented.
• Comfortable working as an Individual Contributor with the ability to self-manage and drive projects to completion. Ambitious and interested in assuming leadership roles as the team grows.

You Get

• A central and vibrant office location near Lavender, Bendemeer, and Farrer Park MRTs, fostering creativity and innovation.
• Direct involvement in shaping the marketing strategy of a rapidly growing Series A startup, allowing you to make tangible impacts on its growth trajectory.
• A lean and dynamic working environment where your contributions are recognised and valued, with the opportunity for significant professional growth.
• Access to state-of-the-art tools and technologies to empower your work, including a MacBook Pro, Jabra Headset, and a fully integrated CRM system.
• Flexibility with one to two days of home-office per week after on-boarding.
• The chance to make a lasting difference in the real estate industry, influencing the biggest financial decisions of people’s lives through innovative marketing strategies.

Recruiting Process

Ideal length: 3 weeks

If your application is selected:

• Interview 1: Introductory video call with Hiring Manager (Head of Marketing)
• Case Study Assignment 1: Prepare case at home, then submit
• Interview 2: Physical: Case Study presentation with a Marketing teammate
• Case Study Assignment 2: Prepare case at home and bring it to the next interview. The second case serves as a preparation for the next interview.
• Interview 3: Physical: Meet with Head of Marketing & Marketing teammates
• Interview 4: Physical Interview with CEO
• Reference Check
• Welcome aboard!

Compensation

Performance Marketing Manager: Basic monthly salary of $6,000-$9,500 + stock options.

Responsibilities:

• Manage and execute product growth strategy in all market segments
• Understanding the marketing mix concept – managing 4 Ps
• Product and inventory management of appointed product lines
• Conceptualizing of marketing programs, developing of channel and end-customer demand generation
• Engagement and cultivation of strong rapport with partners and vendors
• Gathering of market intelligence on new products, industry trends, competitive development and constant evaluation of potential new product lines
• Product and channel development in the commercial segment
• Go to market planning and execution of vendor’s initiatives
• Able to pitch value proposition of initiatives to both reseller and end user
• To plan and execute program to drive sales and channel intimacy
• Identify New Business Opportunities for product growth
• Managing relationship with internal and external stakeholders
• Providing weekly report
• Collaborating with internal and external stakeholders for GTM

Requirements:

• At least 5 years of experiences in B2B segment
• Diploma/Degree in Business/ Marketing/IT or an equivalent discipline
• Sound knowledge/passion in IT industry/products/solutions preferred
• Passion to work in the technology industry
• Creative with strong interpersonal and communication skills
• Strong team player and customer oriented
• Proficiency in Microsoft Excel

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking an experienced Regional Business Development Manager to drive growth and expand our client base across the assigned region. Reporting directly to the Chief Revenue Officer, the ideal candidate will have a strong background in sales, preferably within the automotive industry or related technology sectors.

Strategic Development: Create and implement regional sales strategies to meet or exceed revenue targets. Identify and pursue new business opportunities within the automotive industry and other potential sectors.

Relationship Building: Cultivate and maintain strong relationships with key decision-makers in target companies. Represent Appvantage at industry events, trade shows, and conferences.

Sales Expertise:

• Prepare comprehensive sales proposals and presentations for potential clients.
• Manage existing client accounts, ensuring high levels of customer satisfaction and identifying upsell opportunities.
• Collaborate with internal teams to create tailored digital solutions for clients.

Market Intelligence: Provide valuable insights on market trends and competitor analysis to inform company strategy. Manage and report on sales pipeline, forecasts, and key performance indicators.

Leadership and Reporting: Regularly update the Chief Revenue Officer on regional performance and strategic initiatives.

Job Requirements

• Educational Background: Bachelor's degree in Business, Marketing, or related field.
• Experience: At least 5 years in business development or sales, preferably in automotive or technology sectors.
• Track Record: Proven history of meeting or exceeding sales targets.
• Industry Knowledge: Strong understanding of digital technologies and their applications in various industries. Familiarity with automotive industry trends and challenges.
• Communication: Excellent communication, presentation, and negotiation skills.
• Tech-Savvy: Proficiency in creating compelling proposals and presentations. Experience with CRM systems and sales management tools.
• Mobility: Ability to travel within the assigned region.
• Client Management: Demonstrated success in account management and customer retention.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Responsibilities

• Accomplish to build and manage the appointed distributors in countries where no company's affiliates and direct customers to achieve the overall budgets above, responsible to all related activities such as price, credit, tender, marketing, strategy, technical support, training, safety, compliance and logistics.
• Develop and grow direct accounts in Singapore by participating tenders, as well as responsible to grow businesses in Singapore by coorperating with internal stakeholders.
• Develop and implement country marketing strategy by appointing with regional marketing manager and distributors with allocated budget.
• Ensure monitoring the market development as well as competitors’ activities to achieve target market share in the responsible countries.

Experience & Qualifications

• Bachelor’s Degree in any related discipline
• 10 years’ experience sales or distributor management experience
• 5 years’ experience in lubricants, ideally automotive, heavy-duty, industrial and specialty lube.
• Proficient in presenting to external senior managements and training
• Proficient in sales strategy with analytical and problem-solving skills
• Mining industry experience is a plus

Acccount Manager

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Sales Manager (Telco/DC Power Solutions)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 5500 + Allowances + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Identify and pursue new business opportunities within the Telecom sector for DC power solutions in Singapore and neighbouring countries
• Cultivate and maintain relationships with key decision-makers and stakeholders
• Develop and implement effective sales strategies to achieve revenue targets
• Collaborate with the marketing team to create compelling sales materials
• Possess in-depth knowledge of DC power systems and their applications in the Telecom industry
• Conduct product presentations and demonstrations for potential clients
• Nurture and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business
• Address customer inquiries and concerns promptly and professionally
• Stay informed about industry trends, competitor activities, and market dynamics
• Provide feedback to the product development team based on market insights
• Collaborate effectively with cross-functional teams, including marketing and technical support

APPLY NOW!!!

• Min. Diploma in Electrical or Electronic Engineering
• Min 3 years of working experience in Sales, specifically within the Telecom industry specializing in DC Power Solutions
• Proficient in Microsoft Office and CRM software

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66251 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

We are looking for experienced Product Manager for HCM SaaS application, who shall do following:

• Manage the entire product line life cycle, from strategic planning to tactical activities.
• Support product positioning and customer demand, and guide product development from conception to launch.
• Evaluate product functionalities and performance and propose enhancements to products based on market feedback.
• Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.
• Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Requirements:

• Overall 15-20+ plus years of experience, primarily as an HR Expert in leadership roles and recently as Product Manager for enterprise HCM SaaS application
• Should have worked with leading corporate as HR Business Advisor, guiding on business growth in Asia market
• Should have worked in HR consulting, advising organisations of various sizes and from global market & regions, helping them with their unique growth requirements
• Must have recent 6+ years of experience working in Singapore market and helped companies grow in SEA, India, Australia and other global markets.
• Last 3+ years should be as Product Manager for HCM SaaS product suite, catering to Singapore customers, as well as growing product fit to other SEA and India markets.
• Should have manage whole product life cycle of HCM SaaS product suite for Singapore and SEA enterprise market, support product posiitoning and customer demand, evaluate product functionalities and performance, research and build product partnerships in the region, drive market research studies to explore technology stack as well as overseen development of business proposals for various new growth opportunites

Job Description: Assistant Operations Manager

Overview:

The Assistant Operations Manager will play a crucial role in managing the daily operations of a chain of three eateries in Singapore. This person will assist in ensuring efficient, smooth, and high-quality service while supporting the operations manager in implementing strategies to enhance customer experience, streamline processes, and boost profitability.

Key Responsibilities:

1. Oversee Daily Operations: Supervise restaurant staff, monitor service quality, and maintain operational standards across locations.

2. Inventory and Stock Management: Coordinate inventory orders, monitor stock levels, and manage supplier relationships to ensure smooth operations.

3. Staff Supervision and Training: Assist in recruiting, training, and scheduling staff, ensuring they adhere to operational and service standards.

4. Customer Service Excellence: Handle customer inquiries and complaints, ensuring a positive guest experience.

5. Compliance and Safety: Ensure health, safety, and food hygiene standards are maintained in all locations.

6. Sales and Performance Reporting: Track sales, monitor performance metrics, and prepare reports for management to identify areas for improvement.

Requirements:

1. Experience: At least 2 years of experience in restaurant operations, preferably in a supervisory role.

2. Skills: Strong organizational skills, good attention to detail, and the ability to multitask effectively.

3. Leadership: Proven leadership and team management abilities; able to motivate and guide a team.

4. Customer Focus: Excellent communication and problem-solving skills with a customer-first mindset.

5. Knowledge: Familiar with health, safety, and food hygiene standards in Singapore.

6. Flexibility: Able to work shifts, weekends, and public holidays as needed.

This role offers an opportunity for growth and development within the company as we expand our footprint in Singapore.

about the company
As a leading bank with both a huge local and global presence, our client is constantly expanding their team of Relationship Manager to provide a seamless banking experience.

about the job

• Take charge of managing and building a portfolio of medium to large-sized SMEs in the various industry.
• Develop well-structured trade solutions that meets customer’s needs
• Prepare credit proposals and oversee the implementation and disbursement of credit.
• Ensure timely completion of credit reviews.
• Provide top-notch customer service to clients.

about the manager/team
You will be reporting to the Team Head to further grow and increase your exposure.

skills and experience required
A degree is minimally required. You should come with 5+ years of experience in the relevant area and well-versed with Trade, Lending, CASA, FX and Banassurance products. Importantly, you should have experience in credit underwriting and financial analysis

To apply online please use the apply function, alternatively you may contact Jamie Cai at 65106578.(EA: 94C3609/ R21103354)

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Duty Manager
Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience