Outbound Call Agent (Call Centre)

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Human Resource Officer (Talent Training Management) is acquiring candidates with top talents helps improve the company workforce and can expand opportunities. To motivate employees and help them develop professionally through benefits like promotions and paid education. Talent Management personnel deliberate and address current employee needs. We motivate and engage team members using skills development workshops, involvement in the decision-making process and substantial benefits packages. On the top of intra development strategies to improve client’s satisfaction

Role and Responsibilities

1. Carry out tasks expected and perform duties and responsibilities as Human Resource Executive and other ad-hoc duties assigned by the company.
2. Performs and supports HR practices that process monthly workers’ training, performance, attendance records, local recruitment, and working site arrangements.
3. Prepare training plan, submission of training grant/ subsidies, and update training records and expenses.
4. Collaborates with the HR team on any and all tasks required for maintaining the highest standards of company HR operation and management
5. Perform hours of work as may time to time be required of you and not be entitled to receive any remuneration from work performed outside your normal working hours

Qualifications and Education Requirements

• Diploma or bachelor's degree in Human Resource Management or a relevant field such as Business Management, or a related discipline is often preferred.
• Knowledge of MOM legislation and regulations, Work Passes, EAs, EFMA, RRA, IRA, CPF, Tax.

Preferred Skills

· Problem-Solving

· Administrative tasks

· Time management and prioritization

· Teamwork and collaboration

· Recruitment skill

· Aptitude for technology

· Employee relations

· Performance management

· Training and development skills

Responsibilities

• Provide clients with tailored advice on personal loan products, ensuring their financial needs are met effectively.
• Explain loan terms, conditions, and repayment plans clearly and comprehensively.
• Facilitate the entire loan application process, including managing necessary documentation and conducting preliminary credit evaluations.
• Collaborate with compliance teams to ensure applications meet all internal policies and regulatory standards.
• Liaise with internal departments to expedite the approval and disbursement of loans.
• Establish trust-based relationships with clients through consistent communication and dedicated support.
• Address client concerns and resolve issues professionally and efficiently.
• Actively promote loan offerings, engage potential clients, and develop a network of referrals to expand the client base.

Requirements:

• At least 1 year of experience in the financial or lending sector with a solid performance record.
• Familiarity with Singapore’s lending regulations is advantageous.
• Exceptional communication and interpersonal skills with a strong focus on customer satisfaction.
• Proven ability to handle sensitive financial data with the utmost confidentiality and professionalism.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L95W9VVY

• Position: Safety Officer
• Industry: Dormitories Management For Client
• Basic Salary Up to $5,000 + Bonus
• 5.5 - 6 Workdays Per Week { Depends On Schedule }
• Location: Punggol, Singapore [Transport Provided from Punggol MRT]

Job Summary: As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.

Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.

Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.

Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).

Incident Management: Investigate accidents and near-misses to determine causes, recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.

Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM), to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.

Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.

Documentation and Reporting: Maintain accurate records of safety inspections, safety training sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.

Communication: Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.

Requirements:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.
• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.
• Excellent knowledge of construction site safety practices and legal requirements.
• Ability to work outdoors in varying weather conditions.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Our Agency

Brand Marketing International is a B2B integrated agency specializing in marketing and communication, and a member of the Alan Allman Associates ecosystem (www.alan-allman.com). Brand Marketing International's mission is to make brands a differentiating asset: a domain of expression supported by a solid sphere of influence.

Composed of a multidisciplinary team spread across Europe, North America, and Asia, Brand Marketing International is rapidly expanding.

Our Ecosystem/Clients

Alan Allman Associates is an ecosystem of independent consulting firms representing more than 3,800 experts. Based in France, the Benelux region, Asia, Canada, and beyond, these companies specialize in specific industries or functions, fostering key synergies in major areas such as risk management, business intelligence, finance, process management, industrial project management, R&D project management, organizational change management, IT infrastructure architecture and management, procurement, digital transformation, marketing and communication, and aeronautical services.

With our ecosystem experiencing strong growth, we are seeking a Digital Marketing & Communication Officer to support the development and image of these firms. The role is based in Asia (Singapore or Hong Kong).

Job Description

The Digital Marketing & Communication Officer works under the supervision of the Marketing and Communication Director. They will play a key role in executing marketing and communication plans, primarily for WE+, a firm specializing in digital transformation and operating in Asia.

Their scope of activities is broad, encompassing internal communication, commercial communication, institutional communication, event communication, and digital communication (website, social media, etc.).

Main Responsibilities

A. Digital Marketing

• Assist in implementing and executing the marketing/communication plan with the primary goal of generating business leads, particularly for we+.
• Market research.
• Marketing of the offers.
• Inbound marketing: content creation.
• Creative digital campaigns, Google Ads campaigns, LinkedIn campaigns.
• SEO/SEA optimization.
• Etc…

B. Communication

• Social media: community management.
• Writing internal and external newsletters.
• Article writing.
• Conducting interviews.
• Intranet management.

C. Event Planning

• Support in organizing internal and external events for Alan Allman Associates and we+, among others.

Profile

Do you enjoy managing diverse projects? Do you love writing? Are you brimming with ideas? Are you meticulous? Do you have a passion for marketing, digital communication, and branding?

Do you want to be part of a rapidly growing agency working on exciting and innovative projects?

Join the Alan Allman Associates ecosystem!

Candidate Requirements

• 2–3 years of professional experience in a similar role, ideally in a marketing or communication agency.
• Proficiency in Google Analytics, SEMrush, LinkedIn, and WordPress.
• Degree (Bac +4/+5) in marketing or communication.

Job Description:

• Planning and coordinating PR programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Provide administrative support assistance and other ad-hoc jobs if required

Job Requirements:

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication skills
• A pleasant personality & good interpersonal skills

Job Description

• Carry out full time supervision for construction of structural works in accordance to BCA approved structural drawings in compliance to Building and Control Act and regulations
• Check that requirements of specifications in regards to materials and workmanship are complied with the project specifications by the Builders. Ensure high quality control for all civil and structural as well as architectural works to be carried . This includes sample tests for materials and workmanship etc
• Watch for faulty workmanship and material incorporated in the works and to issue instructions for rectifications
• Check line and level and layout of structure during erection and that intentions of contract drawings are adhered to
• Check structural slab beam and column sizes and reinforcements placed and that intent of design details are followed
• Keep a record of all measurements and tests and to bring plans into conformity with the work actually executed
• Issue such further instructions and clarifications of details as and when required; and to inform Architect / Engineers for issuance of Architect’s Instruction or Architects' clarification
• Work under the direction of RE, PE and Architect for site organisation, allocation of duties and tasks and coordinate with Architect for M&E services and structural design that affects architectural and ID works.
• Participate in Client/Consultant's site meeting and technical meeting if required by RE
• Vet and signoff inspection forms and quality related issues including all dry-lays, trade demonstrations, method of statements, mock-ups, defects inspection and rectification follow-up to sign-off, M&E testing and commissioning, handover to client.
• Check architectural and ID works and intent of design details are followed. To notify Architect of any design intent conflicts and quality variations, illegal works.

What you will need:

• Registered with IES-ACES Joint accreditation Committee ( JAC ) as Resident Technical Officer with a minimum diploma in Civil Engineering or equivalent qualification
• At least 5 years or more relevant experience
• Experience in precast RC piling works and structural steel buildings are preferred
• Comfortable for Project Site at Tuas South

• Position: Safety Coordinator
• Marine & Shipyard Industry
• 5.5 Workdays
• Mon-Fri: 9am-530pm || Sat: 9am-12pm
• Basic Salary: $3000 - $4000 + Bonus
• Office at West, (Transport Provided from Joo Koon MRT)

Job Responsibilities:

• Conducts or provides for employee safety training / briefing, including classroom lectures, demonstrations or hands-on instruction.
• Implement Permit to Work (PTW) system for all high-risk work activities.
• Conduct regular safety inspections and organize periodic audits.
• Participate and advise Risk Management (RM) team in preparation of activity based Risk assessment and safe work procedures.
• Conduct safety coordination meetings and committee meetings as per regulatory requirements.
• Conduct and present monthly OSH / HSE and accident/ incident reports and findings.
• Reviews and tracking of accidents / incidents statistics and makes recommendation for preventive measures.
• Inspect the Company / site facilities observing operations and activities, investigating health and safety complaints and ensuring that the Company is in compliance with the legislative obligations and Statutory requirements compliance.
• Formulating and coordination of Emergency Response Team (ERT).
• Observes work in progress, ensures that proper safety equipment is worn, and procedures are followed.
• Coordinates and consults with Project Managers, Project Engineer and WSH Officer and Supervisors regarding health and safety issues in their respective areas and notifies them regarding violation of safety regulations.
• Ensures preparation of safety manuals, training outlines and employee instructions for work deemed to have recognized hazards.
• Execute HSE programs to improve the safety and health performance, update HSE forms / notice boards and conduct toolbox meeting and safety orientation for employee and contractors.
• Ensures that Company / site complies with all environmental regulations regarding hazardous substance handling and disposal.
• Schedules and chairs regular safety meetings.
• Maintain mandatory records and other documentation as maybe required by the regulatory authorities.

Job Requirement:

• Minimum 3 years work experience in shipyard / marine structure demolition and repair works (Civil / Structural / M&E).
• Minimum 2 years work experience in asbestos removal and disposal works.
• Minimum 3 years work experience working under ISO 9001 / 14001 / 45001 standards / requirements.
• Have a valid WSH Coordinator Certificate.
• Have a valid Occupational First-Aider Certificate / Card.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Who we are

Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative but work well within a team.

About the role:

• Promote best practices in managing employee relations
• Implement and update employee relations policies and procedures, ensuring alignment and compliance with the organization’s core values, legal and regulatory requirements.
• Provide advice and partnership as a point of contact in handling employee relations issues including handling employee grievances, complaints, and workplace misconduct.
• Perform work pass application/renewal, confirmation assessment, re-employment/contract renewal, and timely updates of employees' records in HRIS
• Handle operational matters for off-boarding
• Acts as liaison between employees and management to answer questions or concerns regarding company policies, practices, and regulations.
• Provide HR advisory service to employees and stakeholders in all operational related matters and to ensure smooth resolution on HR queries
• Handle and follow up on employee-employer related matters independently
• Handle all government statutory surveys and corppass administrations
• Recommend and implement improvements for HR & Admin processes and procedures to improve productivity and efficiency
• Facilitate HR functions which include Staffing, Compensation and Benefits, Welfare, etc.
• To take on HR improvement projects and other adhoc projects as assigned

About you:

• Bachelor's degree or higher in Human Resources, Business Administration, or a related field
• Experience in handling full spectrum of HR & administrative roles, preferably in marine industry
• Proficient in Microsoft Office
• Familiar with Workday system is an advantage
• Familiar with Singapore Labour Law & Employment Act
• Strong interpersonal skills to maintain positive relationships with employees
• Responsible to follow through work matters consistently
• Self-starter, resourceful and possess a curious nature to dig further to learn new knowledge
• Ability to work independently, prioritize tasks with sense of urgency
• Mature, presentable, stable, and professional with good judgment between employer and employee perspectives.

What we offer

• Competitive salary with Annual Wage Supplement
• Generous paid-leave
• Career & training opportunities (international opportunities possible)
• Company shuttle from various pick-up at MRT stations across Singapore
• Collective health insurance and outpatient benefits;
• Employee Assistance Programme (EAP) to provide help when you need extra support.
• Additional benefits: Long Service Awards, Professional Membership, Weekly fitness-related activities, etc)

**Benefits may vary according to position/contract/grade level.

Our view on diversity, equity and inclusion

At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other.About the role:

• Perform work pass application/renewal, confirmation assessment, re-employment/contract renewal, and timely updates of employees' records in HRIS
• Handle operational matters for off-boarding
• Acts as liaison between employees and management to answer questions or concerns regarding company policies, practices, and regulations.
• Provide HR advisory service to employees and stakeholders in all operational related matters and to ensure smooth resolution on HR queries
• Handle and follow up on employee-employer related matters independently
• Handle all government statutory surveys and corppass administrations
• Recommend and implement improvements for HR & Admin processes and procedures to improve productivity and efficiency
• Facilitate HR functions which include Staffing, Compensation and Benefits, Welfare, etc.
• To take on HR improvement projects and other adhoc projects as assigned

About you:

• Bachelor's degree or higher in Human Resources, Business Administration, or a related field
• Experience in handling full spectrum of HR & administrative roles, preferably in marine industry
• Proficient in Microsoft Office
• Familiar with Workday system is an advantage
• Familiar with Singapore Labour Law & Employment Act
• Strong interpersonal skills to maintain positive relationships with employees
• Responsible to follow through work matters consistently
• Self-starter, resourceful and possess a curious nature to dig further to learn new knowledge
• Ability to work independently, prioritize tasks with sense of urgency
• Mature, presentable, stable, and professional with good judgment between employer and employee perspectives.

Job Details:

• Working days: Mon - Fri (office hours)
• Work location: Clarke Quay / Novena (work in office)
• Salary: $3,300 per month
• Contract duration: till Dec 2025 (Renewable depending on performance and project)
• Able to start work immediately or within 1 month notice period

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6946

Should you be interested in this position, please contact Coco at 81253689 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1770602 (Teng Min Yee)

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Duration: 1 year

Location: One North

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

• Support Deputy Director / Head in management and administration of Whole of Government (WoG) Demand Aggregated (DA) contracts.
• Duplicate of WOG DA contracts from Gebiz into iLMS.
• Work with Ministry of Home Affairs decentralized cataloging agencies in assigning of material and services numbers to the WOG DA contracts items.
• Work with Ministry cataloging authority in managing the material and service master.

Requirements:

• Minimum diploma in Science, Engineering or a related field.
• Minimum 2 years relevant working experience, preferably in the Government sector.
• Experience with SAP and cataloging.
• Experience in procurement management and use of Gebiz would be an added advantage.
• Proficient in MS Word, Excel and PowerPoint.
• Meticulous and attention to details.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

HR & Admin Executive

• Working Days: Monday – Friday
• Working Hours: 08:00am - 05 :00pm
• Location: Taman Jurong
• Salary: $2,800 - $3,000 + $90 Transport Allowance

Responsibilities:

• Process monthly payroll and overtime payments.
• Handle employee work pass applications and cancellations
• Manage the onboarding and offboarding process
• Assist with recruitment activities such as posting job openings, screening resumes, and scheduling interviews.
• Ensure timely tax clearance for employees.
• Manage insurance claims for employees, including medical and accident claims.
• Perform other HR-related tasks or projects as required.
• Issue uniforms to new employees during onboarding and manage uniform inventory.
• Perform general office administrative duties such as filing, organizing, and managing office supplies and stock.

Requirement:

• Minimum Diploma in Human Resource or a related field
• At least 1 year of relevant experience

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Responsibilities

• Oversee the entire recruitment process, including job fairs, employee engagement, and other HR projects.
• Collaborate with department heads to understand their staffing needs and ensure those requirements are effectively met.
• Ensure all hiring practices comply with fair employment guidelines and promote equal opportunities.
• Manage onboarding and exit procedures to facilitate smooth transitions for employees.
• Build and maintain partnerships with educational institutions to support talent pipelines.
• Generate and update various HR reports to provide insights and support decision-making.
• Assist with day-to-day HR operations and provide support across various HR functions.
• Perform any other tasks as required by the HR department.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of experience in recruitment/talent acquisition and HR Operations within a multinational organization, with exposure in managing high-volume hiring.
• Proficiency in Microsoft Office Suite, with strong expertise in Excel.
• Exceptional communication and interpersonal abilities, capable of working effectively with all levels of staff.
• Detail-oriented, highly organized, and a resourceful team player with a strong sense of urgency.
• Capable of managing a demanding workload with a hands-on approach.
• High ethical standards in handling sensitive and confidential information.
• Flexible, self-driven, and capable of working independently with minimal supervision.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXVY58RR

• Salary : $3400+$100 HP allowance
• Working days : Mon - Fri (8.30am- 6.00pm)
• Address : New Industrial Road

Responsibilities:

• Manage work passes which include application, renewal & cancellation
• Handle recruitments, compensation, benefits and implementation
• Handle the implementation and enforcement of HR Policies and procedures
• Prepare letter of employment, appraisal forms & exit interview
• Handle workers accommodation & dormitory issues
• Handle WICA and medical insurance claims
• Insurance Management – Ensure all insurance policies are valid, kept up to date
• Handle workers administration, on & off boarding
• Manage course registration such as coretrade, safety courses and other BCA/MOM requirements trainings for workers and professionals
• Handle & monitor attendance, leave and medical claims
• In charge of Payroll
• Handle e-filing of staff income tax return
• Manage Company asset eg. Biometric, Computers, Software etc.
• General / ad-hoc admin duties as assigned

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Customer Service Officer

5 days, 8.30am- 5pm

Address: Jurong

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Service Officer

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Main office at Tanjong Pagar. Working location will be at tourist desk (sentosa village, rasa sentosa & The Robertson house hotel) on rotation basis.

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745