3567 - Customer Service Specialist [Logistics]
1 week ago
5 Working Days
8am - 5pm
Up to $3200 + VB
Tampines [Company transport provided]
Job Description:
Focus on order processing, order f..
- 5 Working Days
- 8am - 5pm
- Up to $3200 + VB
- Tampines [Company transport provided]
Job Description:
- Focus on order processing, order fulfillment till delivery in promptly and accurately manner (3PL).
- Acknowledge customers’ email on queries/feedback/order placement within one working day.
- Follow up with customers to ensure high level satisfaction and determining future requirements.
- Ensure that customer’s complaints/feedback are well investigated, resolved, and escalating the complaints/ feedbacks aptly to Senior and working with Regulatory & QSHE swiftly & independently.
- Ensure the availability of certificate of analysis/compliance, applying inspection status.
- Prepare, generate and disseminate customer’s reports on timely and accurately manner.
- Collecting and sustaining sales data and database of customer contacts.
- Maintain good filing and retrieval system to ensure easy access of work documents, when needed
Requirements:
- Minimum Diploma holder
- At least 2 - 3 years of relevant experiences
Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.
Jennifer Tay
R22111564
The HR Ecology Pte Ltd
Official account of Jobstore.