As a Compliance Officer, you will be part of the Compliance & Risk Department.

Job scope includes the following:

• Work closely with the Head of Compliance, Risk & MLRO, together with members of the local and global compliance team and other internal functions, to ensure that processes, system and controls are in place and reflect applicable Group and local regulatory requirements,
• Keep pace with regulatory changes, perform a gap analysis on new regulations and undertake an assessment of the relevant changes against current policies and procedures,
• Assist with regulatory audits and inspections,
• Undertake risk assessments and periodic reviews in accordance with the Compliance Monitoring Plan,
• Assist with monitoring the effectiveness of the systems, policies and procedures designed to manage compliance risk and proactively assist and make recommendations for improvements to systems, policies and procedure,
• Review of client account opening requests (private clients, companies, institutional clients, financial institutions, external asset managers, introducing brokers) from an AML/CTF standpoint (MAS, FATF, OFAC) including name screening, PEP review, background research etc,
• Undertake periodic and ad hoc name screening, review hits and clear alerts,
• Proactively identify gaps, highlight any potential concerns/risks, recommend remediation actions and share best practices to enhance existing policies and processes,
• Preparation of internal training material on compliance-related topics.
• Participation in ad hoc local/Group compliance and regulatory projects,
• Provide compliance advice and support to the Front line sales team and Management,
• Perform any other duties as may be assigned by the Company from time to time.

The HR Manager is responsible for managing the full spectrum of human resources functions in the organization. The HR Manager will work closely with business stakeholder, department heads, and employees to ensure the effective management of the workforce and the alignment of HR initiatives with the company’s strategic objectives.

• Collaborate with leaders and department heads to determine staffing needs and forecast talent requirements based on business goals.
• Manage the full recruiting lifecycle (source, screen, interview, hire and onboard) and keep track of job boards, social networks, industry contacts and other platforms that enable HR hiring especially for logistics and retail front-line positions.
• Overseeing company performance appraisal process by effectively managing the performance of employees and ensuring the development and retention of top talent.
• Develops and maintains a fair, competitive, and motivating compensation and benefits structure that supports the overall goals of the business and promotes employee satisfaction and retention.
• Streamline and maintain a record of the company's monthly incentives/commissions, and regularly review the incentives/commissions scheme to ensure it aligns with the business objectives.
• Identify the learning and development needs of employees in collaboration with managers to ensure the workforce has the skills needed to achieve organizational goals.
• Understanding of employee relations strategies to ensure a positive work environment and handling conflicts, grievances, and employee complaints in a fair manner.
• Ensure compliances to all relevant labour laws, including those related to employment contracts, benefits, and workplace rights.
• Oversee and manage all aspects of the company's insurance policies, ensuring adequate coverage for all risks. This includes coordinating renewals, reviewing policy terms, and liaising with insurance providers to ensure optimal coverage and cost-efficiency.
• Align HR initiatives with the organization’s overall strategic objectives, ensuring HR supports the company’s long-term goals.
• Oversee the HR department’s budget, ensuring cost-effective solutions are implemented for all HR functions.
• Prepare and present HR reports to management, offering insights on staffing, turnover, employee performance, and other key HR metrics.
• Any other duties as assigned by the Management

Requirements:

• Possess Diploma/Degree in Human Resource Management, Business Administration, or a related field.
• Minimum 3-5 years of experience in a human resources or HR-related role, with at least 2-3 years in a managerial position preferable in Retail/Service Industry
• Proficiency in Microsoft Office Suite (Excel for reports/ data analysis, PowerPoint for presentations, Word for policies and internal communication).
• Knowledge of Labor Laws: Strong understanding of local Employment Act, and compliance requirements, such as anti-discrimination, Tafep guidelines, and other HR-related legalities.
• Ability to identify challenges or HR-related issues, analyse root causes, and propose solutions, especially in areas like performance, employee relations, and retention.
• Mature with strong interpersonal skills and the ability to communicate effectively with employees at all levels of the organization.

Perform analysis at any level of sophistication, from data prep to leveraging AI/ML including LLMs

Generate workflows automatically with a genAI assistant and get guidance when you are stuck

Eliminate repetitive and manual data manipulation with automated workflows

Access and blend data from any source, whether from your desktop or from any major database or data warehouse

Explore your data with interactive data views, choosing from dozens of charts

Collaborate on visual workflows, either privately with colleagues or with your wider organization

Save and reuse repeatable data processes, analytical models, or scripts across disciplines

Collaborate effortlessly between multiple users with version control

Deploy your workflows as data apps or REST APIs, disseminating insights across the organization

Automate the delivery of insights to any number of stakeholders across the organization.

Scale to empower any number of users, running any number of workflows in a single environment

Empower self-sufficiency with data apps provided to any number of end users

Create a knowledge base for your team, department, or entire organization. Build and share reusable workflows as best practices or starter kits for beginners

Requirements:

Proven experience with Knime or good Knowledge

Proficient in Knime modules.

Degree in business /Statistics.

Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters

KEY RESPONSIBILITIES

• Issues delivery orders, invoices, debit/credit memos, job orders, consignment notes, etc
• Manage basic accounting entries
• Process and coordinate deliveries to our retailers and customers
• Attend to customers’ requests and provide good after-sales support.
• Attend to customers’ enquiries from both online and offline sales channels.
• Submit invoices by electronic data interchange.
• Process and disseminate daily & weekly reports.
• Data management and filing.
• Liaise with our 3rd party service providers to provide delivery and installation services.

KEY REQUIREMENTS

• Min GCE 'N/O' level, preferably with 2 years of relevant experience in a call centre environment
• Meticulous and result-driven
• Pleasant personality with good interpersonal and communication skills
• Ability to work under pressure and multi-tasking in a fast-paced environment
• A team player with a positive service mind-set
• Proficient in Business Central will be an advantage
• Proficient in MS Office applications

Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Catering Services Pte Ltd is a Halal Full-Service Caterer since 2005.

The job scope of a Sales Consultant typically includes providing administrative support to the Sales departments. Some of the key responsibilities includes:

• Build rapport and communicate well with clients and answer all incoming queries (online, phone enquiries, etc)
• Assist to check and update orders into the system
• Plan and Create Sales quotations / confirmation orders in a timely fashion.
• Assist to update keying in of data in the ERP system
• Assist and ensure that all orders are prepared accurately to ensure 100% delivery success rate for all customers
• Administrative work to assist the team (Admin)
• Any other duties assigned by the Directors

Requirements:

• Min 2 year of experience.
• Good Command of MS Word & MS Outlook
• Strong, Good & Strategic Team Player yet able to work Independently
• Good Interpersonal skills
• Must be Meticulous & Always Accurate for all work done
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & Experience in F&B Industry would be an advantage
• Ability to start ASAP would be an advantage

Job Info

• Attractive Salary Package - commensurate to work experience and qualifications
• Work in a Pleasant Working Environment
• Work Location: Bedok (take 17A from Bedok MRT – 2nd last stop)
• Staff lunch provided

Please email your updated resume to [email protected] for faster response with:

• Last & Expected Renumeration
• Earliest Availability for Interview & Commencement of Work
• Vaccination Status / COVID History

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Responsibilities:

Payroll:

• Manage payroll processing and administration, ensuring compliance with relevant regulations and company policies
• Collaborate with other departments/functions to ensure accurate and timely processing of payroll data
• Develop and maintain payroll procedures, calculation formulas and policies, ensuring accuracy, minimizing risk, and improving efficiency of processes
• Maintain accurate payroll records and ensure data integrity and confidentiality
• Be accountable for internal and external payroll audits
• Monitor and report on payroll-related expenses, including salaries, benefits, and taxes
• Collaborate with other functions to ensure the accuracy of employee salary data and assist in troubleshooting payroll system issues
• Stay up-to-date with changes in payroll regulations and best practices, and implement changes as necessary
• Responsible for statutory and ad-hoc surveys submission pertaining to payroll

Mobility:

• Review, record and consolidate Mobility policy and process as necessary to align with organization, business and talent needs, review and streamline processes to ensure smoother flow of operations with regards to movement of talent between countries and HQ
• Support assignees on general queries and support other functions for reports and information in the regional mobility space
• Provide excellent customer experience to all outbound employees, relating to mobility activities
• Ensure proper documentation for all stages of assignment and for audit purposes
• Work closely with HR team to provide support or information related to mobility

Requirement:

• Diploma or bachelor’s degree in human resource, accounting, finance, or related field
• Minimum 2 years of experience in payroll management, with experience managing payroll
• Strong knowledge of Employment-related/labour laws and regulations, payroll regulations and compliance requirements
• Strong organizational and analytical skills, with ability to manage multiple priorities and meet deadlines
• Proficiency in payroll software and Microsoft 365 applications
• High level of attention to detail and commitment to data accuracy and integrity

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

Job Responsibilities:

• Report to the Corporate Quality and Safety Department through the Head Environment, Health, and Safety (EHS) Manager.
• Monitor and support the company's EHS program and policies, ensuring effective execution of ISO 45001 and ISO 14001 Management Systems and certification.
• Conduct EHS surveys and inspections, recommending corrective actions and advising on safety programs to improve EHS performance.
• Investigate accidents to determine root causes, track and update EHS KPI performance of the Business Unit, and ensure compliance with statutory and legal requirements.
• Manage and liaise with authorities on safety and environmental-related matters, ensuring effective communication and compliance.
• Perform any other ad hoc duties as assigned to support the EHS function and overall safety performance.

Job Requirements:

• Candidate who is a registered Workplace Safety and Health Officer / FSM is preferred

Job Purpose

To manage the day-to-day activities of the Training and Development and provide a structured and systematic human resources development system, towards developing a high & multi-skill work force that is able to contribute to improvement of the Quality, Delivery & Cost of the company.

Job Nature

Support day-to-day training administration for the Company. Interacts with all levels of staff in the Company with regards to in-house training, external training, on-the-job training and education.

1) Training Needs Analysis and Training Plan

a) Compile the Training Needs for the year

b) Analyze the training needs of staff and develop a total training plan yearly

c) Educate or provide awareness training on Training Needs Analysis as required

2) Training Management and Communication

a) Upkeep of all staff training records

b) Conduct/Coordinate on training such as ISO9000, AS9100, ISO14000, ISO45001, Technical training, Soft Skills & etc.

c) Assist in program design and development for in-house training

d) Source, evaluate and engage external consultants for selected training programs

e) Create training awareness & schedule through internal promotion, intranet & etc.

f) Liaise with government institution for training grants or subsidies

g) Review and recommend policies and procedures to increase the effectiveness and efficiency of the people development functions

h) Control and monitor the total training budget for the company

i) Set up an information system for the people development function to provide pertinent feedback to management

3) Training Evaluation

a) Compile all training evaluation results after each training

b) Provide monthly reports on training results, expenditure & etc.

c) Develop and evaluate all four levels of training and ensure prompt feedback of information

e) Provide half-yearly training report on the Total Training Plan and its effectiveness

f) Comply with the ISO9001, AS9100, ISO4001 & ISO45001 Management system

4) Other Tasks

a) Familiar with Quality Control Circle criteria and able to conduct and facilitate the teams.

b) In charge of Staff Suggestion Scheme and ensure all employees to participate during Quality month

c) Other tasks assigned by superior.

The Relationship Associate is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Provide day-to-day client servicing, handle and provide timely resolution to client issues.
• Validates client data and documentation in relevant systems.
• Takes the lead to coordinate and follow-up across internal departments to solve client needs.
• Provides feedback to client related to emerging product needs, competitive practice and ideas on process/product improvement.
• Analyzes client data and provides reporting as needed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years relevant experience

Education:

• Bachelors degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required

The Relationship Associate is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Builds relationships with client network and operational teams, becoming a key contact for internal requests/problem escalation and resolution
• Ensures timely completion of Know Your Client (KYC) and other regulatory requirements, in partnership with product partners and Relationship Managers (RM)s
• Helps clients to access Citi’s global network, locating local coverage and product support across the globe
• Works with RMs and product partners to on-board new clients/new subsidiaries and KYC/initial credit set-ups completed
• Coordinates credit requests and approvals from Citi’s global network
• Engages with product partners and Citi’s global network to identify revenue opportunities and to position certain products with clients
• Ensures periodic support discussions are held with clients and are correctly documented
• Maintains correct client legal and marketing hierarchies
• Partners with Credit Admin team to ensure creditdocumentation is kept current: FX, derivatives, Loans, LCs and other credit-related documents
• Partners with Credit Admin team to monitor usage of credit lines, and partnering with Independent Risk during client Annual Reviews
• Assists in implementation of cash transactions for Banker
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years relevant experience

Education:

• Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The Relationship Associate is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Provide day-to-day client servicing, handle and provide timely resolution to client issues.
• Validates client data and documentation in relevant systems.
• Takes the lead to coordinate and follow-up across internal departments to solve client needs.
• Provides feedback to client related to emerging product needs, competitive practice and ideas on process/product improvement.
• Analyzes client data and provides reporting as needed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years relevant experience

Education:

• Bachelors degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required

AML Transaction Monitoring

• To review and investigate system-generated or any alerts, to determine the next course of action
• Conduct further investigations, if necessary, by engaging relevant stakeholders to obtain the required information to ensure proper closure
• To close the alerts promptly and maintain proper documentation on the rationale of the closure
• To assist the Team Lead for key reporting to management and various stakeholders

Other function(s)

• Work closely and support other AML compliance teams to strengthen and further mitigate residual AML/CFT risks
• Work with other business units to foster good working relationship to increase the level of AML/CFT awareness
• Perform any task or participate in projects as required by management
• Work closely, and support other teams within the Compliance Department

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business, and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Senior Credit Officer based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

The Credit Maintenance Intermediate Analyst is an intermediate level position responsible for capturing and recording data on credit exposures, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to coordinate and maintain data quality in credit systems, monitor and report credit exposure, escalate deficiencies and recommend delinquent strategies in alignment with overall credit policies.

Responsibilities:

• Maintain data of relations and facilities in credit system, and enter data accurately in various auxiliary credit systems
• Consult with Relationship Manager (RM), Mortgage Sales Specialists to formalize requests for Mortgage credit facilities or raise other problems to the appropriate organizations for their attention
• Detect revealed trends in the process of limited control to assess the needs of the line of credit, operations, or system problems
• Maintain accurate controls ensuring timely follow-ups for loan applications (new acquisition and repricing)
• Prioritize and process the review of incoming credit applications to verify their accuracy and integrity, interpret them so that they are concise, exact, integral, in compliance with the policy, and register them in the database accurately and in a timely manner
• Aid important portfolios and apply professional decisions when interpreting information and results
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Experience in Mortgage underwriting preferred
• Working knowledge of industry standards and practices
• Working knowledge of data analysis tools and methodologies
• Demonstrated analytical skills
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Responsibilities:

* Perform analysis at any level of sophistication, from data prep to leveraging AI/ML including LLMs

* Generate workflows automatically with a genAI assistant and get guidance when you are stuck

* Eliminate repetitive and manual data manipulation with automated workflows

* Access and blend data from any source, whether from your desktop or from any major database or data warehouse

* Explore your data with interactive data views, choosing from dozens of charts

* Collaborate on visual workflows, either privately with colleagues or with your wider organization

* Save and reuse repeatable data processes, analytical models, or scripts across disciplines

* Collaborate effortlessly between multiple users with version control

* Deploy your workflows as data apps or REST APIs, disseminating insights across the organization

* Automate the delivery of insights to any number of stakeholders across the organization.

* Scale to empower any number of users, running any number of workflows in a single environment

* Empower self-sufficiency with data apps provided to any number of end users

* Create a knowledge base for your team, department, or entire organization. Build and share reusable workflows as best practices or starter kits for beginners

Requirements:

• Proven experience with Knime or good Knowledge

• Proficient in Knime modules.

• Degree in business /Statistics.

• Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions

We’re currently looking for a high caliber professional to join our team as Officer, Senior Fund Accountant (Financial Reporting) - Hybrid​ (Internal Job Title: Fund Accounting Analyst 2 - C10)based in Changi Business Park, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected to:

• Responsible for preparing and reviewing of investment funds financial statements to ensure disclosures are in accordance with applicable accounting standards and reporting jurisdiction
• Responsible for preparing and reviewing of risk-based capital reports for delivery to the clients on a timely basis
• Work closely with internal/external relevant stakeholders to ensure timeliness and accuracy of financial statements and risk-based capital reporting deliverables
• Demonstrate ability to plan and manage assignments in a dynamic work environment
• Interaction with auditors and/or clients are required from time to time
• Identify operational risk issues, control deficiencies, and recommend risk/control aversion measures
• Engage in continuous knowledge development regarding regulatory updates in accounting standards, best practices and sharing with the relevant stakeholders
• Undertake projects and UAT process relating to process enhancement, implementation of new systems and products, as required

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s degree or higher in finance, accounting and/or related professional accounting qualifications
• Recognized professional qualifications e.g. CA, CPA or ACCA would be advantageous
• Minimum 2 to 3 years of relevant work experience, particularly in financial statements preparation and/or audit experience in an accounting firm
• Familiarity with financial reporting requirements under IFRS and other applicable regulatory provisions
• Knowledge on preparation of Net Asset Valuation for investment funds in fund accounting industry will be an advantage but not a must
• Ability to prioritize tasks and work on multipleassignments to meet tight deadlines
• Ability to work both independently and as a team player
• Good analytical and problem-solving skills are essential
• Proficiency in MS Excel and Word is a must; whilst familiarity with Excel-Macro will be an advantage

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Overall Responsibilities:

As the senior security and client engagement officer, you will play a crucial role in execution of security plans and exercises within the premises. you will spearhead the implementation and enforcement of rigorous security protocols, ensuring the safety and well-being of our premises and occupants. Your pivotal role involves meticulous management of access control systems, diligent surveillance, and proactive incident handling.

Duties and Responsibilities:

• Ensure strict adherence to security plans, protocols, and SOPs.
• Conduct rigorous access control measures.
• Manage pass exchanges and oversee access card management.
• Implement comprehensive security surveillance within the work compound.
• Conduct vigilant patrols and monitor CCTV systems.
• Verify the authorization of all personnel present on the premises.
• Effectively manage incidents and promptly report them in the designated Group Chat.
• Assist in maintaining the overall cleanliness of the compound and coordinate janitorial support as needed.
• Report any malfunction or breakdown of facilities or machinery items (e.g., turnstiles, ceiling lights) to the SCC.
• Collaborate in Fire Safety Management during both drills and actual fire incidents.
• Undertake additional duties as assigned.
• Extend a professional welcome to and greet arriving tenants/guests.
• Assist with both phone and walk-in inquiries in a courteous manner.
• Deliver high-quality service to tenants/guests by responding promptly, efficiently, and courteously to their requests.
• Handle complaints and suggestions from tenants/guests with professionalism and courtesy.
• Acquire and maintain a comprehensive working knowledge to provide tenants/guests with information regarding directions, available services, and facilities when required.

Requirements:

• Able to commit to Shift Work
• Proven experience in security supervision.
• Knowledge of security protocols and emergency response procedures.
• Strong communication and interpersonal skills.
• Ability to handle incidents professionally and efficiently.
• Attention to detail in access control and surveillance.
• Customer service orientation.
• Problem-solving skills and ability to handle complaints.
• Flexibility to perform various duties as assigned.

Employee Benefits:

• Uniforms provided
• Leave entitlement as per MOM regulations
• Performance-based bonuses
• Health and medical insurance coverage

Job Purpose:
The Clinical Governance Officer (CGO) is responsible for ensuring the clinical services provided by the healthcare institution adhere to the highest standards of quality, safety, and compliance. The CGO plays a pivotal role in implementing and monitoring clinical governance frameworks, policies, and procedures as per the Ministry of Health (MOH) guidelines and the Healthcare Services Act 2020 in Singapore.

Key Responsibilities:

Healthcare Services Act 2020 - General Regulations 2021, Regulation 15(1)(a).

1. Clinical Governance and Oversight:
o Provide clinical governance and technical oversight over the licensable healthcare service or specified service.
o Assist the licensee in the day-to-day management of the clinical and technical aspects of the licensable healthcare service or specified service.

2. Policy Implementation and Review:
o Ensure the implementation and regular review of policies and systems for clinical governance, clinical risk management, effective quality management systems, and any other clinical and technical related matters.
o Identify and remedy any weaknesses or inadequacies related to clinical or technical aspects, informing the licensee and proposing preventive measures.

3. Compliance and Standards:
o Ensure that personnel involved in clinical or technical aspects comply with appropriate policies and processes concerning clinical and technical standards.
o Maintain close supervision, adequate training, and regular competency assessments of personnel to enable them to perform their work effectively and safely.

4. Risk Management:
o Detect and address in a timely manner any risks affecting patient safety, welfare, or continuity of care.
o Immediately notify the licensee of any matter that may affect compliance with any license condition.

5. Availability and Accessibility:
o Be available to handle matters requiring the CGO's attention or appoint suitably qualified personnel if unavailable.

#BeMore

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Attend to phone-in enquires and/or emails and correspondences from the Public.
• Resolve enquiries in a timely, efficient, and professional manner.
• Provide constructive feedbacks on tool, resources, procedures and guideline to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedure.
• Handling and managing of escalation issues in a proficient manner.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least the GCE ‘O’ Level or Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Proficient in MS Office applications with excellent keyboard skills
• Possesses good telephone manners with clear speaking voice
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

A Membership Officer is responsible for managing and growing the membership base of an organization. This role involves a mix of administrative, marketing, and customer service tasks aimed at engaging new members, retaining existing ones, and ensuring a positive membership experience.

Key Responsibilities:

1. Develop and implement strategies to attract new members.
   Promote membership benefits and services to potential members.
   Coordinate membership campaigns and promotions.
   Maintain communication with existing members to encourage renewal and continued engagement.
   Handle inquiries from prospective members, providing information on membership benefits and procedures.
   
2. Plan and organize member events.
   Distribute regular newsletters, updates, and member communication.
   Respond to member queries or complaints, ensuring high levels of satisfaction.
   Provide personalized assistance to members to ensure their needs are met.
   
3. Maintain accurate and up-to-date records of members, including contact details and membership status.
   Manage membership database systems and tools.
   Process new member applications, renewals, and cancellations.
   Handle membership fees, payments, and invoices.
   
4. Work closely with marketing, communications, and event teams to ensure the success of membership initiatives.
   
5. Coordinate member benefits and services, such as discounts, special events, or access to exclusive resources.
   Ensure members are informed about the latest programs, services, and events available.
   

Skills and Qualifications:

• A Certificate or Diplomas in business administration, communications, or a related field is preferred.
• Experience in customer service, administration, or marketing, preferably in a membership-driven environment.
• Strong interpersonal and communication skills.
  Excellent organizational and time management abilities.
  Proficiency in database management and Microsoft Office Suite.
  Familiarity with CRM (Customer Relationship Management) software.
  Ability to multitask and work under pressure.
  Problem-solving skills with a customer-focused approach.
  

Only candidates who are shortlisted will be contacted.

Core Responsibilities

• Liaise with Sales Department and other stakeholders to provide services to tenants
• Schedule appointments for clients
• Perform tenant check-in and check-out
• Perform payment collection procedures
• Manage tenants’ feedback and enquiries
• Perform service recovery
• Promote use of automated or self-help services
• Identify situations where tenant require additional attention
• Prepare meeting rooms
• Monitor inventories of stationaries
• Reconcile daily monetary transactions
• Participate in the execution of designated emergency response tasks

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift between Monday - Friday

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Cash Securities Settlement Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst 2 – C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Process securities transactions, provide analytic input for traders and aid in review of derivative products
• Identify and resolve securities and derivative settlement issues, and make process improvement recommendations to leadership
• Analyze moderately complex reports to satisfy management requirements, aid in control activities, and contribute to the launch of product services
• Monitor and suggest solutions to errors to minimize risk to the bank, through an intermediate knowledge of procedural requirements
• Escalate transaction processing issues to the appropriate department and collaborate on a solution
• Design and analyze moderately complex reports, in coordination with standards set by direct leadership
• Assist with control activities, and the launch of new products and services
• Ensure processes adhere to audit and control policies
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 3-5 years of relevant experience
• Fundamental understanding of Treasury products, accounting and regulatory policies
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Ability to work in a fast-paced environment
• Demonstrated knowledge of macros
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Finance

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.

Responsibilities

• Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel
• Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Interact and attend to guest’s enquires
• Handle cashiering duties
• Maintain the filing system and required reports
• Handle guest reservation using Opera system
• Provide information about amenities, major attractions and hotel services.
• Anticipate guest needs and build rapport with customers.
• Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift, PH and weekends

Job Description:

• Experience in handling full set of accounts.
• Ensure month-end and yearly closing deadline are met and compliance to local rule and regulation.
• Responsible for preparation and closing of monthly and annual financial statements.
• Responsible for the full spectrum of Accounts payables and Accounts receivable.
• Prepare Quarterly GST Submissions on time.
• Liaise with Commercial Department on projects invoicing & Work in progress.
• Assist in yearly audit, handle audit queries.
• Assist to verify staff claims for reimbursement.
• Prepare and analyse project budget and forecast reports.
• Liaise with external auditors and provide the required support to the auditors.
• Perform any other duties as assigned.

Job Requirement:

• Hold a Bachelor degree in accountancy/ finance or equivalent.
• IT savvy and proficient in Microsoft Office.
• Good communication and interpersonal skills.
• Able work at container site office
• 5.5 day work.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Markets Operations – Fixed Income and Money Market Operations - Hybrid (Internal Job Title: Securities & Derivatives Analyst 1 – C09) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Perform trade verifications to ensure accuracy of booking requests
• Complete settlement tasks and daily rate revaluations accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Prepare and submit periodic internal and external regulatory reports

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance
• Fundamental understanding of Treasury products, accounting and regulatory policies
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Relevant experience preferred
• Demonstrated knowledge of macros
• Consistently demonstrates clear and concise written and verbal communication skills

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Summary

• Refer and familiarise with the following for daily operations:

1. Handling Customer Complaints at Call Centre
2. Pausing in Queuemetrics
3. Queuemetrics Logging Off
4. Queuemetrics Login
5. Web Portal Appointment Bookings
6. Appointment Booking for Australian Visa Application

• Provide prompt, accurate and updated information for all queries via incoming calls/emails.
• Committed, timely efforts to attain the targeted result by making outbound calls.
• Exercise initiative, discretion and courtesy, as far and as often as possible to inform, update, clarify, explain, solve/resolve issues and collect feedback from existing and potential customers.

Job Description

• Display and maintain required level of professionalism, courtesy and competence when interacting with internal and external customers.
• Be adequately equipped to address all queries and concerns raised by external customers.
• Perform duties allocated with upselling services /health screening packages, surveys, publicising new programmes/events and other corporate or organisation-wide initiatives.
• Adopt a pro-active approach to:
• Stay informed of key products, services, initiatives, etc in order to address customers’ queries
• Assess customer’s interest, propose solutions/alternatives and solicit relevant feedback
• Familiarise oneself with and exemplify the organisation’s mission, vision and core values
• Propose improvements to existing processes, procedures and operations, particularly pertaining to customer service and call centre operations
• Upgrade one’s skills and competence through attending courses, training, workshops etc.
• Ensure and maintain cleanliness & safety in the call centre and with its equipment and fixtures.
• E-mails being send to clinics / departments should be addressed to the concerned as instructed.
• Individual and Group KPI’s for SCC to be attained with the right attitude and team spirit.
• Strictly adhere to the instructions from the Executive for the effective functioning of the centre.
• Multi lingual officers should support the callers with the possible language other than English. Mandarin, Malay, and Tamil speaking assistance to be provided without any hesitation.

Job Requirements

• At least 2 years of relevant experience
• Computer literate, preferably in MS Office, Excel, Word etc.
• Good interpersonal and conversational skills
• A fairly high degree of patience, diplomacy, sensitivity, courtesy, problem-solving skills and self-motivation
• Able to work independently as well as in groups/teams with minimal supervision
• Conversant in at least two language
• A good and healthy sense of humour, although not mandatory

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.