Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Established in 2019, Gaia Lifestyle Holdings Pte. Ltd. is a Food and Beverage (F&B) and Shared Services Company managing F&B Operations as well as providing support services to a rapidly growing Group of Companies in multiple industries comprising concert/live shows management and promotions, F&B, hospitality, and real estate management. Gaia Lifestyle Holdings Pte. Ltd. regularly measures and improves process quality, examines, and applies best industry practices, identifies new and advanced technological implementations as well as trains and develops our employees to keep them relevant.

The primary role of the HR Executive is to provide support to the Group Human Resource Team and any other persons or companies assigned, in a professional and timely manner. This individual possesses communication, friendly, approachable, people management skill, good team player, meticulous and detail oriented.

Job Responsibilities

• Manage employment administration such as preparing of employment contracts, HR letters, etc
• Organise confirmation and performance management review
• Manage employee's leave, claims and attendance administration
• Liaise with insurance agents on Foreign Medical Insurance, Work Injury Compensation Insurance, entity insurance and insurance claims if any
• Process monthly payroll (2 pay run cycles), submission of CPF, submission of annual employment income tax, etc and ensure statutory compliance
• Update statutory information with the relevant government authorities and submit government claims as and when required
• Conduct meaningful employee engagement and communications including HR dialogues
• Participate and support ongoing employee welfare activities and Company events
• Prepare monthly HR reports as required
• Document processes
• Manage employee’s exit process
• Perform other HR-related, general administration duties and other duties as assigned

Job Requirements

• Diploma/ Degree in Human Resource or Business Management
• Minimum 3 years of HR Generalist and payroll experience
• Experience working in a Hospitality or F&B industry is advantageous
• Good understanding of HR practices including Employment Act
• Proficiency in Microsoft Office applications
• Good disposition, interpersonal, meticulous and detail oriented
• Comfortable working in a fast-paced environment
• Possess a positive attitude to learn and grow with the company

Construction Company looking for HR Executive (Full Spec):-

* 5days work per week

* Team work environment

Roles & Responsibilities:-

• Payroll (Staff & Workers) (Approximately 120++)
• Application/Termination/renewal of work pass
• Training Application
• Maintain,upkeep & update of all personal file & record
• Arrangement of interview
• Attend to employees and workers issue
• MOM Survey
• Audit
• Maintain company PMET and Quota
• MYE/PA Application and update
• Labour management
• Recruitment
• Childcare leave/ NS claim/training funding claim
• IR8A&IR21 submission
• Maintain of annual leaves/Medical leaves
• Preparation of LOA
• Act as DPO Coordinator
• Assist in TOLQ matter

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Responsibilities

• Manage end-to-end recruitment, eg. advertise, conduct in-take meeting, screen applications, arrange interviews, etc.
• Partner closely with hiring managers to understand their hiring needs, job requirements, and team dynamics.
• Source candidates through various channels (job boards, social media, networking events, career fairs, etc) and explore new sourcing channels to build pipeline of talent
• Ensure all hiring practices comply with fair employment guidelines and promote equal opportunities
• Maintain accurate and up-to-date records of recruitment activity & proper documentation of employee records
• Assist with day-to-day operations of the HR functions and duties including general office admin
• Support the development and implementation of HR initiatives and systems
• Undertake other ad-hoc duties as assigned

Requirements

• Minimum Degree holder, preferably in Human Resource Management
• 3 to 5 years of relevant experience
• Possess good organisational, communication & interpersonal skills
• Good organisational skills
• Detail-orientated, meticulous, and conscientious
• Tech Savvy and proficient in basic computer applications, including Outlook, Microsoft Office, etc

Work Location: Henderson Road

*Hybrid work arrangement available: to work remotely 2-3 days per week and report to office 2-3 days per week.

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Eager to start a career in Human Resources? This might be for you!

Early Childhood Care Industry (15 branches with over 500+ employees) Join Superland now!

Fresh graduates welcome!

HR Executive/Snr Exectuive (Full-time)

Job Responsibilities Include:

• Assist with weekly and monthly payroll processing.
• Daily checking of missing attendance (liaise with principals)
• Timely update of insurance listing
• Create and update employee records
• Update insurance listing
• Take note of overtime, adjustments and deductions
• E-filling and physical filling
• Work pass applications
• Renewal of passes and medical check up
• Assist with CPF and Tax related matters
• Help resolve any payroll issues or questions from employees
• Prepare payroll and leave reports for management review
• Prepare employment contracts & letters
• Arranging interviews from time to time
• Assist in recruitment & posting
• Other ad-hoc administrative duties

Perks:

• Yearly Bonus
• Health Insurance
• School holidays on top of Annual leave (E.g. Teacher’s Day, Children’s Day, etc)
• Birthday Leave
• Family Care Leave
• Dental

Requirements

• Minimum diploma of any field
• Prior payroll/HR experience is not a must but will be an advantage
• Strong attention to detail and ability to meet deadlines
• Able to converse and read Mandarin as we have chinese teachers/employees who is not able to speak english (Support HR collegues who need help with translation)
• Able to start on short notice
• Team player with a can do attitude!

Working hours: 9 am to 6pm (Monday to Friday) *Required to be in office*

Role

We are looking for an experienced Senior HR Executive/HR Manager with a genuine interest in improving the landscape for education. You will work closely with the Founders to oversee and execute the full spectrum of HR functions, ensuring the alignment of HR strategies with organisational objectives.

Responsibilities

Talent Acquisition and Recruitment

• Develop and execute recruitment strategies to attract and retain top talent.
• Manage the end-to-end recruitment process, including job posting, sourcing, interviewing, selection, and onboarding.
• Build and maintain a talent pipeline for future hiring needs.

HR Operations

• Oversee payroll processes, ensuring accuracy and compliance with statutory requirements (e.g., CPF, tax submissions).
• Maintain accurate HRMS records and prepare regular HR reports for management.
• Oversee leave management, claims processing, and work pass applications for foreign employees.
• Streamline HR workflows and implement process improvements for efficiency.

HR Policies and Compliance

• Develop, implement, and update HR policies and procedures in line with local regulations.
• Ensure compliance with employment laws and labour standards

Performance Management

• Drive the performance management process, ensuring timely completion and alignment with organisational goals.
• Work with Business Unit heads to develop Individual Development Plans (IDPs) and monitor employee progress.

Employee Engagement, Learning and Development (L&D)

• Identify trainng needs and curate learning programmes for different roles and levels.
• Promote a positive workplace culture through engagement programmes and initiatives.

Strategic HR Initiatives

• Partner with leadership to align HR initiatives with business objectives.
• Provide insights and recommendations on workforce planning, succession planning, and organisational development.

Requirements

• Degree or Diploma in an HR-related qualification is advantageous but not a prerequisite
• At least 5 years' experience dealing in full spectrum HR
• Payroll experience is a must
• Strong understanding of local employment regulations and HR best practices
• Excellent interpersonal and communication skills.
• Strong problem-solving and decision-making abilities.
• Proficient in HRMS tools and comfortable learning new tech platforms
• Ability to manage multiple priorities in a fast-paced environment.
• Immediate availability is preferred

Working arrangement: Hybrid working arrangement can be arranged

Why Join Agora

We embrace input from our team members and encourage fresh ideas and continuous improvements, whether you are an educator, an events host or a part of our front of house team.

Here's why you should join us:

Innovative Environment: Work in an environment where your ideas matter and you have the opportunity to drive real change within a tech-enabled setting

Collaborative Culture: Join a team that values open communication and mutual respect.

Growth Opportunities: Benefit from professional development and courses to advance your career.

Flexible Work Options: Enjoy flexible arrangements to fit your lifestyle, whether full-time, part-time, or freelance.

Become part of a forward-thinking team that’s passionate about creating a better place to learn and grow. If this resonates with you, reach out to us.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

HR Generalist (Payroll experience is a must)

• 5 days work week
• Location: North-east / North
• Basic up to $3800
• AWS & VB

Key Responsibilities:

• Manage the full spectrum of HR functions, including recruitment, onboarding, and maintaining employee records.
• Accurately process payroll and handle benefits administration in compliance with regulations and company policies.
• Maintain and update employee databases, ensuring accuracy in all HR documentation.
• Support training, development programs, and employee engagement initiatives.
• Handle general office administration tasks, such as managing supplies, correspondence, and scheduling meetings.
• Ensure compliance with employment laws and company policies.
• Contribute to HR projects and perform other duties as assigned.

Requirements:

• Diploma or degree in Human Resources, Business Administration, or a related field.
• At least 2 years of experience in payroll processing.
• Entry level is welcome to apply
• Excellent organizational and multitasking skills, with keen attention to detail.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Position: HR Executive

Location: Singapore

Company Overview: BYD by 1826 is an innovative fusion of automotive

excellence and culinary artistry, redefining the car ownership experience in

Singapore. With concept stores at Boat Quay and Suntec City, we combine the

relaxed yet premium dining experience of the 1826 Restaurant with exclusive

showrooms showcasing BYD's latest electric vehicles.

Job Summary: We are seeking an experienced HR Generalist with a strong

focus on recruitment and a preference for candidates with an F&B background.

This role is ideal for someone who thrives in a high-energy environment and is

eager to grow with our company. As an HR Generalist, you will play a critical role

in talent acquisition, employee engagement, and supporting various HR

functions.

Key Responsibilities:

• Full HR Spectrum: Oversee the entire employee lifecycle, including recruitment, onboarding, performance management, and offboarding.
• Develop and implement HR policies and procedures in alignment with company goals and statutory requirements.

Talent Acquisition:

• Lead full-cycle recruitment processes, including job postings, resume screening, interviews, and onboarding.
• Collaborate with department heads to understand hiring needs and create job descriptions.

Leave, Claims, and Attendance Administration:

• Manage employee leave records, claims processing, and attendance tracking using HR systems.
• Address leave and claims queries promptly and ensure records are updated accurately.

HR Reporting:

• Prepare monthly HR reports, including headcount, turnover, and recruitment analytics.
• Provide insights and recommendations to management based on HR data and trends.

Employee Relations and Engagement:

• Act as a point of contact for employee concerns, resolving issues professionally and maintaining confidentiality.
• Foster a positive workplace culture through engagement initiatives and team-building activities.

Training and Development:

• Identify training needs and assist in organizing programs to enhance employee skills.
• Support career development initiatives and succession planning.

Compliance and Audit:

• Ensure HR policies and practices comply with Singapore labour laws and statutory requirements.
• Prepare for and support internal and external audits as required.

Ad-hoc Duties:

• Handle additional HR-related tasks and projects as assigned to support organizational needs

Qualifications:

• Diploma in Human Resources, Business Administration, or a related field.
• Minimum of 2 of HR generalist experience, including Talent acquisition experience in the F&B industry is highly preferred.
• Strong knowledge of Singapore labour laws and HR best practices.
• Excellent organizational, problem-solving, and communication skills.

Job Description:

• Handle foreign worker related duties such as work pass application/renewal, worker employment contract (in both English & Chinese), medical examination arrangement, training courses application, registration of address in MOM portal, etc.
• Manage employee attendance, overtime, inactive employees, and accommodations
• Maintain and update HR databases, records, and files
• Assist with recruitment, onboarding, and offboarding processes, including contract preparation
• Provide support to the HR team in the process of hiring workers
• Conduct orientation for newly hired workers
• Book air tickets and handle administrative tasks for the HR team
• Prepare monthly reports on payroll, deductions, and absenteeism
• Handle all related Workers Dormitory Issues and PCP applications
• Handle ad hoc HR duties as assigned by Manager

Requirements:

• Diploma in Human Resources, Business Administration, or a related field
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• At least 2 years of experience in HR support roles (preferred)
• Strong organizational and time management skills
• Excellent communication and interpersonal abilities
• Ability to work independently and collaboratively within a team
• Attention to detail and a problem-solving mindset

The HR Assistant position is a full-time role based in Singapore. Your main responsibility consist of recruitment and providing support to management.

Responsibilities:

• Providing recruiting support such as reviewing resumes, conducting and scheduling interviews, hiring, and following up with candidates.
• Schedule and coordinate onboarding/offboarding sessions.
• Compile and process employee documentation and records, and keep the employee database up to date.
• Support the management of disciplinary and grievance issues.
• Assist office manager with formulating policies, procedures, and changes, as well as communicating all updates to employees.
• Collaborate with insurance providers and other benefit vendors.
• Implement activities and programs to enhance the overall well-being of employees.

Requirements:

• Up to 1-2 years of working experience
• Diploma in Human Resource/ Business Admin and above
• Understanding of labor laws and regulations.
• Proficient in MS Office
• Fast paced working environment
• Responsible, meticulous, multi-tasker, self-initiative, resourceful, good team player

Additional Information:

• You must have the right to work and live in Singapore
• This role is based in Singapore.

About MDPI:

A pioneer in scholarly open access publishing, MDPI has supported academic communities since 1996. Our mission is to foster open scientific exchange in all forms, across all disciplines. We operate more than 400 diverse, peer-reviewed, open access journals supported by over 84,200 academic editors. We serve scholars from around the world to ensure the latest research is openly and broadly available.

MDPI has its headquarters in Basel, Switzerland with additional offices in Europe and Asia. We are committed to ensuring that high quality research is made available as quickly as possible. We also support sustainability projects, with sustainability as a key theme in many journals and through the MDPI Sustainability Foundation.

Working Hours: Mon to Fri 8.30am-5.15pm
Work Location: Tuas (Company transport available from Marsiling and Jurong East)

Responsibilities:

• Recruitment & Staffing:
  - Assist in developing and posting job advertisements on various platforms.
  - Screen resumes, conduct initial interviews, and coordinate interview schedules with hiring managers.
  - Prepare employment contracts and handle onboarding for new employees.
• Employee Relations:
  - Serve as a point of contact for employee inquiries regarding HR policies and procedures.
  - Assist in organizing employee engagement activities and events.
• Payroll & Benefits Administration:
  - Prepare and process payroll, ensuring accuracy and timeliness.
  - Manage employee benefits, including leave, insurance, and other welfare schemes.
• Training & Development:
  - Coordinate and schedule employee training programs, including internal and external sessions.
  - Maintain training records and ensure proper documentation of completed courses.
• HR Administration:
  - Maintain accurate and up-to-date employee records in the HR system.
  - Prepare HR-related reports such as headcount, turnover, and leave reports.
  - Ensure compliance with local labor laws and employment regulations.
• Performance Management:
  - Assist in the coordination of performance appraisal exercises and processes.

Requirements:

• Min Diploma in HRM/ Business
• Min 1 year of HR work experience
• Good understanding of HR principles, practices and employment laws

To Apply:

Please attach your resume in WORD with the following information :

• Reason for leaving last/ current employment
• Last drawn salary
• Expected salary
• Notice period

(We regret that only shortlisted candidates will be notified)

• A regional agency specializing in experiential marketing, strategic events, and innovative branding campaigns.
• Partners with global brands like Adidas, Shake Shack, JW Marriott, HP, and Comic-Con, etc.
• Awards winning company – Asia Pacific Stevie Awards, Marketing Magazine, Local Hero Awards, etc
• Offices in SG, Malaysia & Greater China and Jakarta (Upcoming)
• 5 days work week | Singapore, Arab Street
• Salary is commensurate with experience

Responsibilities:

• Manage all HR functions across Singapore, Malaysia and China. (Approx 50 staffs)
• Work closely with team leads on talents recruitment process, training and performance evaluation plans.
• Drive improvements in talents experience through internal communications and engagement programmes.
• Deliver efficient and effective on boarding experience for all new hires.
• Manage the payroll and benefits administration, ensure accurate payroll and timely processing.
• Champion and lead ad-hoc passion projects across the region.

Requirements:

• 3-5 years of experience in Organizational Development/ Talents Engagement/ Internal
• Communications/ Stakeholder Engagement/Performance Measurement in a dynamic culture and creative environment.
• A Degree in Human Resource is preferred.
• Expertise in developing and implementing talent engagement strategies, including performance motivation, training, retention, and leadership development.
• Ability to manage multiple initiatives simultaneously and strong knowledge of employment regulations.
• Occasional Traveling (Once every 2-3 months)

Applicants are encouraged to include the following in their resume:

1. Expected salary
2. Notice period

We regret to inform that only shortlisted candidate will be contacted.

Encasa Asia Employment Services LLP

EA Licence No: 13C6898

Responsibilities:

• Provide day-to day HR support to the Operations and work closely with HQ HR and Facilities Management Operations team on all HR matters.

• Manage end-to-end recruitment cycle for Operations hiring (incl. job ad posting, shortlist of candidates, schedule for interviews, job offer and arrange onboarding).

• Handle the work pass for foreign workers (application, renewal, cancellation, etc.).

• Conduct orientation to newly hired employees.

• Identify training courses as requested by the Operations and handle course registration and training grant.

• Perform daily check on workers' attendance and to ensure the attendance is captured and approved in Operations system and HR system correctly and promptly.

• Keep track the workers' OT and monitor the payroll costs.

• Update of cost allocation for the workers' in the system and issue staff letter.

• Handle leave administration for the workers and liaise with Operations to get leave updates input in the HR system with leave remarks indicated in Operations system.

• Assist in payroll preparation by providing relevant documents and information (e.g Operations system attendance, Leave update, Performance Incentive summary, etc).

• Gather all the necessary documents and update employee records (hard and soft copies).

• Process documentation and prepare HR reports relating to staffing, recruitment, training, grievances and performance evaluations, etc.

• Handle staff grievances and complaints and provide HR advice to the Operations.

• Conduct exit interviews to identify reasons for employee's termination and maintain proper documentation.

• Handle staff WICA claims, file WSH Incident report to MOM and follow up with the insurer on the claim process.

• Provide support on ad-hoc HR related tasks/projects.

Requirements:

• Minimum Diploma in Human Resource Management or equivalent.

• Good knowledge of Employment Act and HR practices and regulations.

• Proficient in Microsoft Office (good knowledge of MS Excel)

• Experience in using Timesoft is preferred.

• Excellent interpersonal and communication skills.

• Ability to work independently in a fast pace environment.

• Meticulous, committed and takes initiatives

• Good analytical skills and resourceful

• Well-organized and able to multi-task.

Job Responsibilities:

• Talent Acquisition: Manage end-to-end recruitment processes for teaching and non-teaching staff. Apply for work passes (EP/SP/WP) for foreign talents when necessary.
• Training & Development: Plan and organize internal and external training sessions to support the continuous development of employees.
• Onboarding & Offboarding: Coordinate and manage onboarding and offboarding procedures, including processing relevant documentation.
• Employee Engagement & Culture Building: Plan and execute employee engagement activities such as team-building events, birthday celebrations, and company outings etc.
• Payroll Administration: Process payroll for part-time teachers, ensuring timely and accurate payments.

Requirements:

• Minimum Polytechnic Diploma in Human Resources, Business Administration, or a related field.
• 1-3 years of HR generalist experience, preferably in the Education sector.
• Strong communication, organisational, and time management skills.

• Manage and process payroll for all workers on a timely basis, such as, computation of staff' salaries, allowances and deductions, processing of wages, statutory submissions, annual & ad hoc tax fillings, etc
• Manage claims from employees and with government authorities( Levy Waiver, etc)
• Supporting Employees and Management by driving, planning, coordinating and implementing effective HR guidelines, procedures and guidelines across the full spectrum of HR
• Analysis of Manpower resource allocation, visa quotas and emplyee satisfaction
• Manage work pass apllications, renewals & canncellations
• Manage the repatriation of work permit holders
• Putting together regular and ad hoc payroll and costing reports for management and employees
• Continuous improvement of HR systems and policies
• Ensuring training is implemented to ensure all necessary certificates and / or Licenses are obtained by the company under full compliance of regulations
• Maintaining employee record, employee payment details and health records, employee relation and communication

Job description

* As a HR generalist assisting in all HR and admin matters.

* Manage and record employees annual/sick leave.

* MOM work pass related matters including work pass application, renewal and cancellation and update for foreign worker's particulars.

* Update and maintain employee's date in hr system in accordance with company policies and MOM guidelines.

* Assist in staff on-boarding and off-boarding process and report regularly to the management.

* Handle employees enquires on all HR-related matters.

* Assist commercial work.

Requirements:

* Minimum Diploma in any discipline.

* Being able to speak Mandarin and English would be an added advantage.

* Good time management and prioritization capabilities, with the ability to multi-task and work with minimum supervisor and manager.

* Possess good communication and interpersonal skills.

Job Summary:

The HR Assistant provides administrative support to the Human Resources team, ensuring efficient and effective HR operations. This role involves a range of tasks, including recruitment, employee data management, benefits administration, and compliance.

Key Responsibilities:

1. Recruitment and Hiring:

- Post job advertisements on various platforms

- Coordinate interviews and assessments

- Prepare and send offer letters and employment contracts

2. Employee Data Management:

- Maintain accurate and up-to-date employee records

- Update HR systems and databases

- Ensure compliance with data protection regulations

3. Compliance and Regulatory Affairs:

- Ensure adherence to labor laws and regulations

- Maintain knowledge of changing regulations and legislation

5. Employee Relations and Engagement:

- Provide support for employee relations and engagement initiatives

- Coordinate employee events and activities

6. Administrative Tasks:

- Provide general administrative support to the HR team

- Prepare reports, presentations, and other documents as needed

- Payroll matters

Requirements:

- Diploma or degree in Human Resources, Business Administration, or related field

- 1-2 years of experience in HR or a related field

- Strong knowledge of labor laws and regulations

- Excellent communication, organizational, and interpersonal skills

- Proficient in HR systems and software

- Ability to maintain confidentiality and handle sensitive information

Working Hours:

- Monday to Friday, 8am-5pm

HR tasks

To handle full spectrum of HR work

MOM WP/SP/EP application

PR application

Payroll computation

Experience in HR is a must, experience in F&B industry is preferred

Admin tasks

Opening of tax and secretarial files

Photocopying of documents

Printing of reports

Filing of documents

Answering and directing phone calls

Mailing of invoices

Opening of letter box

In charge of photocopier machine and contact xerox if any issues with machine

Managing office supplies and inventory, including stationery

Sorting of documents

Open letters for clients

Handling and distributing incoming and outgoing mail, packages, and deliveries

Maintaining and updating records, databases, and files

Providing administrative support to other team members or departments

Overall, the admin's job is to provide essential administrative support to ensure smooth and efficient day-to-day operations of the organization or department.

Salary depends on experience and skills