Export Customer Service | Air Freigtht | Up to $4.3k | 5.25 Days | Changi - 4769
3 days ago
Export Customer Service | Air Freigtht | Up to $4.3k | 5.25 Days | Changi
(Air Freight Export Department)
Working Location: Alps Ave (Changi)
Working..
Export Customer Service | Air Freigtht | Up to $4.3k | 5.25 Days | Changi
(Air Freight Export Department)
Working Location: Alps Ave (Changi)
Working hours: Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
Basic Salary: $3000-$4300
Job Description
Customer Service Interaction
- Direct Contact with Customers with outstanding friendly and reliable service offered
- Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
- Check on the Export Documents Compliance when processing the export work order
- Apply the correct export permit and other export custom processed on timely manner
- To answers all call within 3 ringing tone
- Monitor the onboard status without fail and to informed customer on any irregularity
- Good communication among all related department concern Eg Ops, Warehouse , Traffic , planning team
- Always ensuring that the Airfreight rates apply is correct and updated .
- Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
- Ensure that all monthly customer report is submitted on timely manner without fail
Requirements
- Minimum 3 " O" Level or 5 " N " Level
- 2 year's experience within the same industries / field
- Require basic knowledge of computer (eg , Excel , Words etc.)
The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant
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