i. Monitor/manage feedback from multiple feedback channels (e.g.calls to contact centre, emails to public facing inboxes, as well as other digital and traditional platforms);

ii. Monitor and manage Authority’s contact centre;

iii. Manage and enhance Authority’s Customer Management System (CMS) by working closely with system vendor on the deployment of system enhancements by stipulated timeline;

iv. For cases handled by SQO, ensure that final replies are issued to feedback providers within the service timelines (See ANNEX C);

v. Respond to requests from operation divisions for vetting of replies within one working day;

vi. Submit monthly data analytics report on NParks and AVS overall case management performance for current month by the end of the next month;

vii. Implement any other Service improvement initiatives when assigned

Monday to Friday - 8.30 AM to 6.00 PM

Working location : 1 Cluny Road , Singapore 259569

Job Requirement :

Degree in mass communications, marketing, or related discipline;

(b) At least 3 years’ relevant experience in customer service management, call centre management or quality service management;

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Description

• Conduct investigation, submission of investigation reports and preparing the relevant documents i.e. advisories, warnings, Notices Of offer of Composition and prosecution papers.

• Investigation work will include taking statements from any witness or suspect in the field or interview room, obtaining relevant evidence as defined by the Evidence Act and compiling and making recommendations in the investigation papers.

• Other ad-hoc duties as assigned by Supervisor

Job Requirements :

The candidate(s) for SIO position shall have investigation experience of at least 5 years with SPF and at least diploma/degree certification, IOs with substantial investigation experience but without diploma/degree may be assessed for the position as well; and

Title: Customer Service Officer (Banking)

Customer Service Officer - Call Center (Banking)

Role: Shifts role (Morning and Afternoon Shifts)

Job Requirement:

• Comfortable with using computer applications and tools.
• 1 to 3 years of experience in customer-facing roles (front or backend)

Job Role and Responsibilities:

• Achieve set Customer Center targets (KPIs) while upholding service quality.
• Ensure accuracy and compliance for customer requests.
• Promote the Bank's products and services through cross-selling.
• Assist customers in transitioning to the Bank's digital platform based on their preferences.
• Uphold professional standards when interacting with customers
• Demonstrate flexibility in work deployment as needed.
• Assist Operations in managing customer requests and transactional follow-ups.
• On the job training will be provided.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Are you looking for a role who is handling Accounts Receivable? Here's one!

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Working Hours

• Mondays to Fridays: 6.30am to 4pm, inclusive of 1hr lunch break (42.5 hours work week).
• Service not required on Saturdays, Sundays and gazetted public holidays.

Scope of Services

Key responsibilities include:-

1. Maintaining general cleanliness of school compound, meeting rooms, offices, staff rooms and classrooms which includes, floor sweeping, mopping, clearing of rubbish, wiping and arranging of tables and chairs.

2. Operating and maintaining general cleanliness and serviceability of school equipment i.e. air purifiers, standing fans, Fire Extinguishers etc.

3. Support by providing & preparing all logistical arrangements for school events and activities including carrying and arranging furniture & equipment.

4. Simple administrative and office work like distributing items to various classrooms.

5. Escorting contractors working in school compound i.e. Pest Control, Building works & repair, Aircon maintenance servicing & electrical work.

6. Assist in the maintenance of school Facilities i.e. Receive faults/damage report from teachers, coordinate with TC for repair, monitoring repair progress and ensure safety measures are in place during maintenance.

7. Assist in the day to day operations and functions of the school as directed by School Leaders; Administrations & Operations Managers

Qualification, Skill & Experience

The Personnel should preferably have the following qualifications, skills and experience:

- A dynamic, dedicated and motivated individual that can complete tasks without close supervision.

- Primary school qualifications

. - Advantage to have some experience in logistics and facilities maintenance.

- No chronic medical problems with an acceptable level of fitness and without criminal records.

Responsibilities:

• Manage public relations matter and reach out, engage, educate and liaise with property owners, occupiers and residents on all matters relating to the project
• Manage the team of PRO engaged by the contractors
• Develop, coordinate and supervise the public relation programme for the project

Requirement

• Diploma in Mass Communication or Public Relation
• At least 3 years of relevant experience as a Public Relation Officer in the construction industry
• Able to work independently and in a fast moving environment
• Contract role

Job Description

The job involves the supervision of large civil and infrastructure projects such as the Cross Island Line and supervision of production for precast elements for super structures in HDB projects.

We have openings for the position of Resident Technical Officer, RTO, for both Station and Bored Tunnel Works.

For RTO Tunnel, the candidate shall have minimum eight (8) years of relevant experiencein projects similar in nature to the Works in the Civil Contracts. For RTO Station, a minimum of 3 years of relevant experience in supervision deep excavation/basement works.

Shift Works are required.

MRT Project experience will be an advantage.

All RTO shall have a diploma in the civil discipline or equivalent and be accredited by JAC of IES/ACES as QSS.

The RTO (Tunnel) shall also be accredited as Resident

Technical Officer (RTO) (Tunnel) under IES/ACES

Specialist Accreditation Programme

CNY Event Promoter 新年货销售员

Responsibilities 职责:

• Promote and sell food products 推销公司食品给客户

• Receiving of goods 收点货

• Replenish Stocks 补货

• Issue & check sales slip 开对 销售单 (no cashiering required)

Requirements 要求:

• Hardworking 勤奋

• Responsible 负责任

• Proactive 积极的态度和主动

• Physically Fit 有力气

• Able to speak both chinese and english to promote to customers 会说中英文推销给客户

Others 其他：

• Training Provided (Fresh graduates or inexperienced friends welcomed!)

Date: 28/12/2024 - 27/01/2025 (able to work on weekends, 1-2days off per week)

Operating hours: 10am to 9.30pm (morning/noon/full shift)

Working Address：Takashimaya@Orchard

Contact 91898878 or email [email protected] to apply

Contract for service - fixed hourly pay

CNY Event Promoter 新年货销售员

Responsibilities 职责:

• Data Entry 电脑打单

• Promote and sell food products 推销公司食品给客户

• Receiving of goods 收点货

• Pick Stocks 抓货

• Replenish Stocks 补货

• Issue & check sales slip 开对 销售单

Requirements 要求:

• Hardworking 勤奋

• Responsible 负责任

• Proactive 积极的态度和主动

• Physically Fit 有力气

• Able to speak both chinese and english to promote to customers 会说中英文推销给客户

Others 其他：

• Training Provided (Fresh graduates or inexperienced friends welcomed!)

Date: NOW - 28/01/2025 (1-2days off per week)

Operating hours: 9am to 6pm OR 9am to 8pm

Working Address：Jalan Kelulut@Seletar Hills

Contact 91898878 or email [email protected] to apply

Contract for service - fixed hourly pay

Onboarding

• Facilitate the onboarding process for new employees, including coordinating with HR, IT, and other departments to ensure a smooth and efficient transition.

• Guide new hires through the completion of necessary documentation, such as employment contracts, benefits enrollment forms, and confidentiality agreements.

• Conduct orientation sessions to familiarize new employees with company policies, procedures, and culture.

• Serve as a point of contact for new employees, addressing any questions or concerns they may have during the onboarding process.

• Collaborate with cross-functional teams to improve onboarding processes, identify areas for optimization, and implement solutions to enhance efficiency.

Benefits Administration

• Long Service Awards: Managing long service award administration, planning of long service award celebrations and announcements, innovate on experiences for long service award recipients

• Wellness Programs: Leading and managing the yearly and monthly wellness programs

• Support the Rewards Manager in all benefits administration, including international mobility cases HR Ops Systems

• ServiceNow implementation and upgrades: Promptly attend to all HR ticket requests, including report generation and letter preparation, enhance the overall features of the HR system HR Operations Implement, monitor and improve processes and systems that support HR operations’ needs:

• Vendor Management: Oversee and manage relationships with HR vendors and service providers, e.g. temp accommodation provider

• Employment Milestones: Provide administrative support for employment confirmations, promotions, long service awards, contract renewals/extensions, etc.

• Employee Data Management: Ensure the integrity, security, and accuracy of HR data across all systems. Maintain and manage employee data in the HRIS.

• Act as a back up for the HR Ops team for payroll, government reporting and other operational processes

• Active participation in ad-hoc HR Projects such as Onboarding, HR ops process review, audits, etc.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Descriptions:

• Liaise, communicate and contact students via phone call or email on updating student assignment submission status
  
• Communicate between external assignment assessors and students on necessary follow ups where required.

Period: 6 months contract

Location: Clementi

Working Hours: 8.30am - 5.30pm, Monday to Friday

Salary: $11/hr

Job Requirements:

• Minimum diploma holder
• Proficient in Microsoft Office applications
• Good communication (in writing and verbal) skills with internal and external stakeholders
• Good time management skills
• Able to work onsite

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: 04C3201)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Salary: up to $12/hr
Duration: 2-3 months contract
Working Days & Hours: Mon-Fri Office Hours
Location: Orchard

Job Description:

- Manage internal and external stakeholders and clients on their hiring needs.

- Match-make candidates for suitable jobs

- Arrange interviews and conduct interviews

- Publish job advertisements

- Manage candidates’ job needs and expectations, their payroll and employment benefits

- Administration duties assigned

- Any other duties assigned by supervisor

Job Requirements: Min GCE A Level / Diploma in any course

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• Leverage on the various recruitment channels to source and hire quality candidates to meet the manpower needs of the current
• Work with HR Shared Services on the end-to-end on/off-boarding process for new hires and resignees
• Provide HR Admin support as follows:
• Work with Uniform vendor to raise access for new hires and ensure uniform allocation is reflected correctly for the new hires
• Process the monthly allowance disbursement for students who are on a pre-service sponsorship programme
• Arrange pre-employment medical examination for interns as well as to process interns’ monthly allowance.
• Timely submission of funding claims
• Maintain and update training records for all existing employees
• Ensure vaccination records are updated in the system on a quarterly basis for audits
• Co-ordinate logistics for monthly HOD meetings and Employees’ engagement sessions

Requirements

• Min Bachelor’s degree in Business, preferably in human resource.
• Min At least 1-2 years of relevant HR BP working experience. Experience in large corporations and healthcare will be an added advantage.

Interested candidates, please forward your resume to [email protected]

Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Purpose
Reporting to Lead, Manpower Development, your main roles are to assist and support in the administrative matters and ad-hoc duties as assigned.

The Job

• Assist in administrative work and data entry
• Assist in data, budgeting, tracking reports
• Assist in interview scheduling for new representatives’ allowance applications
• Perform any other ad-hoc duties as assigned
• Support the Recruitment Managers on the month-to-month execution of the career seminar events that includes, but not limited to:
  - Designing of the event EDM
  - Sourcing of vendors
  - Liaise with speakers and or vendors on set up requirements for the event
  - Assist in planning of the event
  - Any other duties as assigned
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Sociable, driven and meticulous personality
• Good team player with excellent interpersonal and communication skills
• Proficient in Microsoft Excel/Word/PowerPoint is a major advantage
• High level of integrity, takes accountability of work and good attitude over team work
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Talent Acquisition:

• Partner with department heads and hiring managers to understand their manpower needs and provide guidance on recruitment best practices.
• Develop and implement effective manpower planning and recruiting strategies aligned with the organisation’s goals and workforce planning needs.
• Manage the full-cycle recruitment process, including sourcing, interviewing, and onboarding.

Performance Management:

• Support in the development, implementation, and review of performance management processes, including goal setting, performance reviews, and feedback mechanisms.
• Engage division heads and managers on employee performance issues and provide advice on HR related matters.

Employee Engagement and Retention:

• Develop and implement initiatives to enhance employee engagement and satisfaction, such as recognition programs and feedback mechanisms.
• Conduct exit interviews to identify reasons for employee turnover and recommend retention strategies.

HR Projects and Processes:

• Execute and oversee HR projects, systems, and processes to match business requirements and objectives.
• Review existing HR processes to identify areas of improvement and drive initiatives that contribute to the overall HR efficiency and effectiveness.
• Ensure compliance with relevant labour policies, employment laws, and legislations.

Requirements

• Min Diploma / Bachelor’s degree in Business, preferably in human resource.
• Min At least 1-2 years of relevant HR BP working experience. Experience in large corporations and healthcare will be an added advantage.

Interested candidates, please forward your resume to [email protected]

Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Description

• Assessing, diagnosing, screening, and preventing language, speech, and swallowing disorders.
• Communicating with the patient, and liaising with their family members, physicians, and teachers to design effective treatment plans.
• Using tried and tested therapies in combination with new, innovative techniques to provide the best care.
• Keeping up-to-date with advancements in the field by attending conferences, conducting research, and expanding professional and academic networks.
• Educating patients and their families on speech disorders and available therapies.
• Taking detailed notes on patient history and progress.
• Providing mentoring and workshops to speech therapy students.
• Evaluating patient progress and implementing changes to therapy programs as required.

Requirement

• Bachelor / Master's in Speech and Language Therapy
• Registered with Allied Health Professions Council (AHPC)

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description :

• Dispense prescription and over-the-counter medications
• Advise patients on proper medication use and potential side effects
• Verify and review prescription orders for accuracy
• Maintain patient records and ensure confidentiality
• Collaborate with healthcare providers to enhance patient care

Salary: up to $55/hr

Duration: 3 months contract ( Renewable )

Location: Kent Ridge

Requirement

• Bachelor’s Degree in Pharmacy or equivalent
• Registered Pharmacist with the Singapore Pharmacy Council

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities :

• Assessment: Evaluate clients' abilities and limitations across physical, cognitive, and environmental factors.
• Treatment Planning: Develop personalized plans to improve clients' daily functioning through activities, exercises, and adaptive techniques.
• Interventions: Implement therapies like motor skills training, cognitive retraining, and adaptive equipment use.
• Education: Teach clients and families strategies for independent living and wellness management.
• Collaboration: Work with healthcare teams to ensure comprehensive care and treatment coordination.
• Documentation: Maintain detailed records of progress and treatment plans.
• Advocacy: Advocate for clients' rights and access to services, and participate in community outreach.
• Research: Stay updated on latest practices and contribute to evidence-based research in the field.

Requirement :

• Obtain a recognized degree in Occupational Therapy from an accredited university or institution.
• Be registered with the Allied Health Professions Council (AHPC) of Singapore.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Assessing, diagnosing, screening, and preventing language, speech, and swallowing disorders.
• Communicating with the patient, and liaising with their family members, physicians, and teachers to design effective treatment plans.
• Using tried and tested therapies in combination with new, innovative techniques to provide the best care.
• Keeping up-to-date with advancements in the field by attending conferences, conducting research, and expanding professional and academic networks.
• Educating patients and their families on speech disorders and available therapies.
• Taking detailed notes on patient history and progress.
• Providing mentoring and workshops to speech therapy students.
• Evaluating patient progress and implementing changes to therapy programs as required.

Requirement

• Bachelor / Master's in Speech and Language Therapy
• Registered with Allied Health Professions Council (AHPC)

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description :

• Dispense prescription and over-the-counter medications
• Advise patients on proper medication use and potential side effects
• Verify and review prescription orders for accuracy
• Maintain patient records and ensure confidentiality
• Collaborate with healthcare providers to enhance patient care

Salary: up to $55/hr

Duration: 3 months contract ( Renewable )

Location: Kent Ridge

Requirement

• Bachelor’s Degree in Pharmacy or equivalent
• Registered Pharmacist with the Singapore Pharmacy Council

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description :

• Dispense prescription and over-the-counter medications
• Advise patients on proper medication use and potential side effects
• Verify and review prescription orders for accuracy
• Maintain patient records and ensure confidentiality
• Collaborate with healthcare providers to enhance patient care

Salary: 40/hr

Duration: 3 months contract ( Renewable )

Location: Woodlands

Requirement

• Bachelor’s Degree in Pharmacy or equivalent
• Registered Pharmacist with the Singapore Pharmacy Council

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Perform imaging procedures according to protocols
• Ensure patient safety and comfort
• Maintain and operate imaging equipment
• Prepare and review images for diagnostic use
• Collaborate with healthcare team members

Requirements

• Relevant qualifications in Radiography
• Valid AHPC license in Singapore
• Relevant experience in medical imaging

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599