• Scope of work consist of Architectural supervision for Alteration & Addition (A&A) works within National University of Singapore.

• Experience working in construction projects in National University of Singapore is a plus

• Please email the following below by 28 Jan 2025 to: [email protected]

i. your full resume, contact number(s)

ii. present / expected salaries

iii. track record over the last 10 years

iv. copy of valid RTO certificate

v. client testimonials / feedback (if any) and reference of project supervision (RTO inspection forms / reports of a completed project that is non-confidential)

Specific Job Role/Scope:

• Work together as a team at Import Billing section. Generate invoices, resolving customer questions and liaise with account holders on quotation.
• Liaise with Finance department on invoice approval and maintain good communication and teamwork with other departments.
• Accountable to Import Team Leader for the efficient operation of Import Services - Import Billing

Responsibilities and Duties:

• Performing day to day billing operations.
• Checking invoices and its accuracy.
• Sending of E-invoices to customers and overseas agents within deadline.
• Liaise with finance department on recovery matters.
• Submit monthly report.
• Monitor shipments pending for Routine Order advice.
• Attend to enquiries, complaints and request from inter department / within department / customers and overseas agent.
• Attend import monthly meeting.
• Undertake projects / work improvement.
• Assist Manager / Supervisor to enforce operational system/requirements.

Job Requirements:

. Min. 1 year experience in airfreight industry

. Min. 1 year experience in billing

. 5.5 working days (Alternate Saturday)

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

1) Plan, manage, inspect, compile service reports for Routine Maintenance for M&E Systems

2) Prepare quotation via Schedule of Rates for any repairs or new works

3) Attend to Fault calls for emergency/critical M&E systems

4) Attend to any meetings as arranged by superior

5) Any other works assigned by superior

6) Provide Support in project works

Requirement

1) Nitec / Diploma in Electrical

2) Candidate with no Qualification but with relevant experience may be considered

3) Fresh graduates are welcome to apply

Responsibilities:

• Assist the operation team in planning construction works to ensure the projects meet the budget and due date.
• Conduct site visits to monitor the project progress.
• Coordinate with contractors, suppliers, and clients to ensure project alignment and timely completion.
• Manage workers to ensure they complete the tasks according to instruction given.
• Track and report project progress to project manager, including work schedule, overtime arrangement, budgets, and resource used.
• Ensure all project documentation is up-to-date and properly maintained.
• Ensure all project meet the requirement of safety standards and SOP.
• Help to resolve issues at work site.

Requirements:

• Minimum Diploma in Construction Management, Engineering, Interior Design or related professional certification.
• 1 - 2 years of experience in project management or a related role in construction industry.
• Knowledge of safety standards and regulatory compliance in the construction industry.
• Strong organizational and multitasking skills with attention to detail.
• Strong problem-solving and decision-making abilities.
• Good communication skills to work effectively with contractors, workers, and clients.
• Ability to read and interpret construction and technical specifications.
• Ability to prioritize and manage tasks effectively in a fast-paced environment.

The Safety Officer duties and responsibilities are as follows:

• Ensure all Statutory act & regulations, company safety rules & regulations and code of practice are implemented and complied by all staff.
• Review and recommend necessary changes regularly to the safety management system to keep it updated with the applicable local legislation.
• Conduct safety training related to the activity based on Safe Work Procedure / Risk Assessment.
• Manage Safety Audits on site.
• Review all risk assessments and risk management internally and externally.
• Conduct monthly WSH Committee Meeting and put up safety reports.
• Conduct monthly Mass Toolbox Meeting and participate in the Daily Toolbox Meeting.
• Enforce house rules on all stake holders and take action when necessary for noncompliance.
• Work closely with the project team to eliminate security, safety, health and environment hazards.
• Ensure legal compliance to all statutory safety and environmental regulations and timely submission of mandatory documents.
• Liaise with relevant authorities on matters pertaining to occupational safety and health.
• Advice Project Director/Manager in occupational safety and health.
• Inspection of site to ensure all facilities and equipment relevant to the maintenance of environmental health is in proper working condition.
• Manage incidents' investigations, recommend corrective actions and follow-up on the implementations and effectiveness of actions taken
• Review and maintain site's environmental, health and safety records
• Ensure PTW supporting documents are valid and in place for operational performance
• Other duties as assigned by the Departmental Manager.

Requirements:

• Registered WSHO and ECO
• Min 5 years of HDB/Commercial project experience required
• Minimum Diploma in Engineering, Occupational Safety, Occupational Health or other relevant discipline

As the Head of Finance, you will develop and manage the Country Finance and Controlling functions, with the objective of supporting the management decision-making process and contributing to the achievement of the business objectives, whilst meeting regulatory requirements, overall Finance guidelines, legal framework and accounting standards.

Responsibilities:

• Set directions and strategies for controlling and accounting for the country to ensure that financial transactions, policies and procedures meet the organization's short and long-term business objectives and are conducted in accordance with regulatory standards
• Provide leadership in the definition of local finance & controlling strategy, policies and procedures within overall Country context, underpinning the success of the business
• Ensure accurate, transparent, relevant and timely management reporting to division and executive board, including financial (CREST) and operational data
• Continuously improve financial processes, systems, tools and techniques
• Take appropriate measures to remedy financial risk
• Ensure proper billing and cash collection processes are in place
• Evaluate investment and acquisition business cases and co-ordinate the review and approval process in compliance with the DPDHL policy
• Analyzes complex issues in finance and significantly improves, changes or adapts existing methods and techniques
• Promote cost efficient operations with focus on identifying cost saving measures
• Support yield initiatives to drive quality revenue and improve margins
• Support country rollout of CIS / CIM programs through promotion and facilitation
• Accountable for Directorship responsibilities for the subsidiary business
• Act as a financial advisor for cross-functional projects to support appropriate investment and financial analysis
• Support Regional Financial Management in Finance projects and initiatives, such as with pilot programs
• Recruit, manage, motivate, coach and develop key members of Finance team
• Provide clarity on future direction, roles and accountabilities to the Finance team
• Develop and drive a high performance service culture within the Finance Department, generate commitment, motivation and enthusiasm to company and business units

Requirements:

• Degree in Accounting / Finance, preferably with MBA & audit qualification
• Professional accountancy qualification (CPA or equivalent)
• 15 years’ experience in various general finance functions accompanied by a wide experience at senior level, preferably in logistics / transportation industry or multinational companies
• Proven ability to manage and lead the team through deep knowledge of finance processes and tools

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Changi Airfreight Center
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

1. Schedules travel for company passengers on all modes of transportation, including the company aircraft;
2. Schedules ground transportation and accommodations for crewmembers and passengers;
3. Schedules company aircraft for flights and maintenance;
4. Enters flight times and keeps department flight records;
5. Retains passenger manifests and logs for all flights;
6. Maintains current information on the location of Asian Corporate Aviation Management aircraft;
7. Provides flightcrews with Flight Plan and weather information;
8. Arranges aircraft fueling for trips;
9. Obtains, for passengers and crewmembers, any necessary landing / overflight permits, slots,and/or visas when flying into and out of foreign countries;
10. Selects and arranges Fixed Base Operators (FBOs);
11. Assists Flight Attendants with catering orders;
12. Assumes any duties delegated by the Head of operations.
13. Maintain currency of aircraft-related subscription
14. Review and update technical documents (e.g. manuals and workflows)
15. Distribute project-related copies to internal teams
16. Create templates for future use
17. Retrieve files as requested by employees and clients
18. Manage the flow of documentation within the organization
19. Maintain confidentiality around sensitive information and terms of agreement
20. Prepare ad-hoc reports on projects as needed
21. Assist with organizational audits where required

Job Description:

• Minimum 8 years of architectural experience with recognised Diploma in relevant field, and at least 5 years of experience in construction supervision for projects of similar scale and complexity in local context.

• Work as Resident Technical Officer to our LTA projects, to assist and report to RE and SRE to monitor all site activities, and any incident, including near-misses. Report any non-compliance to RE and Qualified Person Supervision (QPS).

• Assist Engineer in carrying out supervision for related works include but not limited to replacement and extension, construction and reconfiguration of viaduct/ bridge works, and associated civil works, proposed new flexible pavement and infrastructure, re-alignment of roadways, fencing and construction.

• Prepare daily reports at regular basic and as required by clients.

• Supervise all construction activities and ensure compliance to all plans/drawings, risk assessment and specifications.

• Willing to work on rotation shifts.

• Ensure compliance to all health and safety policies.

• Ensure that contractor and their subcontractor comply with client's safety requirement, and safety checklists are follow.

• Reject poor quality of works at site and inform RE to raise non-conformance notice.

• Assist RE to manage and maintain records and documentation on field or site changes and to monitor adherence to construction schedule.

• Carry out standing supervision for critical site activities based.

• Preferably PR and Singaporean.

What you'll be doing

• Respond to customer inquiries and concerns in a timely manner.
• Resolve customer issues efficiently and effectively, providing solutions and alternatives as needed.
• Provide accurate and helpful information to customers, addressing their needs and expectations.
• Collaborate with internal teams to resolve customer issues and improve overall customer experience.
• Deliver exceptional customer service, ensuring customer satisfaction and loyalty.
• Represent the company in person, visiting hospitals to show concern and support for injured customers
• Attend funeral services or wakes for fatal cases, as necessary, to demonstrate empathy and respect.

What we're looking for

• Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds
• Strong problem-solving and ability to think critically
• Possess positive attitude, initiative, a team-oriented mindset.
• Ability to handle multiple customer interactions simultaneously while maintaining a high level of service
• Ability to work in a fast-paced environment and adapt to changing situations
• Proficiency in Microsoft Office and basic computer skills

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Description

• Industry/ Organization Type: Manufacturing - Aerospace
• Position Title: Accounts Officer (GL)/ Accounts Assistant (GL)
• Working Location: Loyang Way
• Working Hours: 5 days (Monday to Friday, 8 AM to 5.18 PM)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Perform monthly account closings and maintain the general ledger with all required supporting schedules.
• Manage journal entries in the ERP system.
• Oversee the Fixed Assets Register and update monthly book rates in the ERP system.
• Reconcile monthly bank statements.
• Prepare GST schedules and file GST returns.
• Conduct year-end closing procedures and respond to audit queries, providing necessary schedules to auditors.
• Provide information for tax computations to the tax agent.
• Undertake other tasks as assigned by the Head of Accounting and Finance.

APPLY NOW!!!

• Diploma or equivalent in Accounting and Finance.
• Minimum 2 years of relevant experience in general ledger and accounts closing functions.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68959 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Billing Officer
• Working Location: Jurong East
• Working Hours: 5 days (Mon – Fri, 830am – 530pm)
• Salary Package: Basic salary up to $2,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily billing tasks.
• Create invoices and send them to customers.
• Manage billing schedules to meet customer and company needs.
• Check invoice details against contracts or quotes to ensure they are correct. Address any issues proactively.
• Communicate with customers about any billing questions or disputes.
• Keep accurate billing records in the system.
• Support accounting tasks.
• Monitor customer accounts for unpaid or late payments and take necessary actions.
• Perform other tasks as needed.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71456 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description & Requirements

• Work closely with the project team on environmental issues such as noise monitoring, pollution, vector control, air pollution, water pollution and drainage, prevention & control of infectious diseases, food hygiene, solid waste management, chemical storage & disposal, and haze response procedure. Ensure compliance with the latest environmental regulations.
• Implement and monitor environmental control programs on site.
• Prepare, submit statutory reports, and maintain documentation for environmental public health requirements on environmental issues.
• Conduct regular inspections and actively be involved in environmental matters on site.
• Enforces all environmental requirements and in-house rules and regulations
• Attend site meetings/ client meetings and prepare weekly reports.
• Liaise with government authorities in relation to safety and environment compliance matters.

REQUIREMENTS:

• Must be registered ECO with NEA
• Must be registered as ECMO under IES
• At least 2 Years (s) of working experience in HDB building construction field
• Work well under pressure and work independentlyEnvironmental control officer

​Our client is a global leader in gateway services, who is seeking to recruit Auxiliary Police Officer. This position is based in Singapore.

*Joining Bonus up to $40,000 * Terms & Conditions apply

Auxiliary Police Officer

Responsibilities

As an Auxiliary Police Officer, you will be stationed at the frontlines to provide security services for airlines, contributing towards protecting modern aircraft fleets, as well as ensuring the safe transport of travelling passengers. Other ad-hoc duties include securing the safety of other vital installations in Singapore that encompass the protection assets.

Requirements

· Minimum 3 'N' level credits (diploma holders may be considered for Sergeant rank)

· Must be able to pass annual IPPT (Individual Physical Proficiency Test)

· Must be able to identify and differentiate color for work purposes.

· Comfortable with rotating work shifts

· Location : East

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Responsibilities:

1. Assist M&E Engineer, Superintending Officer Representation (SO Rep) and Resident Engineer (RE) in the supervision and quality assurance of construction works on site
2. Provide standing supervision as and when required by the M&E Engineer, SO Rep and RE
3. To ensure all installation methods and material used are in accordance with the approved drawings and specifications
4. Liaise with the Contractors/ sub-contractors and other Resident Technical Officers (RTO) in the coordination of site works
5. Highlight discrepancies, resolve site M&E issues and monitor site progress
6. Feedback site progress and irregularities to M&E Engineer, SO Rep and RE
7. Attend site meetings, site inspections, testing and commissioning
8. To check as-built drawings to tally with site installation
9. Ensure the contractors maintain work safety, cleanliness and tidiness of the site
10. Documentation of site records, ie. Inspection records, T&C records, site meetings etc.
11. Aware of the potential and actual OH&S hazards of his activities at the workplace and to highlight / communicate to the PM when he knows of any irregularities. He shall be aware of his individual OH&S obligations by ensuring that he is adequately equipped with appropriate safety gears, by observing closely to all safety rules / regulations / procedures at site and by attending all relevant site safety trainings.

Requirements

1. Diploma in Electrical/ Mechanical or Building Services Engineering from local Polytechnic or other tertiary institutions of equivalent standing
2. Minimum eight (8) years of M&E work experience as a Resident Technical Officer
3. Conversant in local construction practices, air-conditioning, electrical, fire protection, plumbing and sanitary services.
4. Good co-ordination skills
5. Good analytical ability with strong verbal and written communication skills.
6. Self-motivated, proactive and team player
7. Past work experience in healthcare/residential/institutional projects is preferred.

Be the Voice Behind Data That Drives Change

Salary: $3,000 - $3,300
Work Location: Novena
Work Hours: 5 days across Monday to Sunday, Up to 44 hours per week (e.g., 12 PM – 9 PM)
Contract Duration: Till August 2025

Are you passionate about creating meaningful change? As a Survey Experience Officer, you’ll be at the heart of collecting data that influences policies and community programs across Singapore.

Key Responsibilities

• Conduct outbound calls and field visits to households, gathering data with professionalism and accuracy.
• Build connections with respondents, assist with survey completion, and explain objectives clearly.
• Organize appointments, verify data, and resolve inconsistencies to ensure data reliability.
• Respond to queries in a professional, solution-oriented manner.
• Meet performance goals and maintain high standards throughout the project.

What Makes You a Good Fit

• Singaporeans only with at least A Levels or a Diploma.
• Exceptional communication skills and ability to engage with a diverse audience.
• Strong organizational skills and attention to detail to manage survey data efficiently.
• A positive attitude and drive to meet KPIs in a fast-paced setting.

Interested candidates, please click on the followng link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Scope:

· Provide administrative support for the Tax Exemption Scheme (TES):

- Handle the donations management process including checking donations documentation, liaising with stakeholders and input data into IRAS tax deduction system for auto-filing of deductions.

- Assist to liaise with monument owners regarding the TES application and disbursement process.

· Manage the division’s office administration:

- Carry out annual stocktakes of stationery, publications, and library.

- Ensure file catalogues are updated.

- Purchase and manage stocks of office stationery.

- Upkeep and maintain filing system.

- Maintain book inventory and stocktaking.

· Provide logistical support for operations:

- Assist in planning division’s annual team bonding and planning retreats.

- Schedule and provide support for meetings, such as food catering, booking of venues for programmes including meetings and other events.

- Book flights and accommodation for worktrips

· Manage division’s day-to-day finance administration, including e-invoice processing, billing and cash handling.

· Provide admin support on Advisory Board matters.

Working Arrangement:

Location: City Hall

Contract Duration: 1 Year

Working Hours: 8:30am to 6:00pm. (5 Day Work Week)

Job Requirements:

• Minimum 2 years’ relevant work experience in business administration, accountancy or finance.
• Efficient, meticulous, organised and able to multi-task.
• Good communication skills
• Proficient in Microsoft Office and able to work independently.

EA License No.: 96C4864 (Shanice Lim Xin Ni)

Reg. No.: R22110485

This advertisement is recruiting for the position of Student Management Officer.

If successfully selected, you will be seconded to MOE secondary school located in Compassvale Lane.

Contract Period: from 17 February 2025 to 16 November 2025.

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:30am to 5:00pm, inclusive of 1 hr lunch break
• Friday (Non HBL) : 7:30am to 5:00pm, inclusive of 1 hr lunch break
• Friday (HBL - Home Based Learning) : 7:30am to 3:30pm, inclusive of 1 hr lunch break

To Note:

• Work on average of 41.5 hours in a week excluding lunch break.
• Saturdays: Service may be required based on school calendar up to a maximum of 4 Saturdays. Off in lieu will be granted accordingly.
• Service not required on Saturdays,Sundays and gazetted public holidays.
• Working arrangement/working hours may be subject to change to meet school operational needs.
• Start and end hours of deployment may be subjected to adjustments with regards to change in timetabling and reporting time of students and staff.

Start date: 17 Feb 2025 or date of issuance of Letter of Acceptance, whichever is later.

End date: 16 Nov 2025 or adjusted accordingly to the actual start date

The services required are set out as follows:

Student Discipline and Monitoring:

• Conduct regular patrols of school premises and nearby areas.
• Oversee school discipline during assigned hours.
• Document and file discipline cases.
• Investigate and manage minor discipline cases.
• Monitor and follow up on recalcitrant offenders.
• Address uniform and grooming issues.

Supervision and Support

• Supervise students on in-school suspension.
• Oversee student guidance and engagement programmes as scheduled.
• Assist with student management, including supervision during school activities and recess.
• Able to provide basic counseling to students.

External Liaison

• Liaise with external agencies when necessary, ensuring proper handover of ongoing cases between shifts.

Security and Safety

• Assist with review of school CCTV system during assigned shift

Administrative Support

• Assist Internal Assessment Committee with escort duties during examinations as per shift schedule.
• Provide administrative and technical support as required during the assigned shift.

Additional Responsibilities

• During HBL days and school holidays, officers will be attached to the School Admin Team and/or School Operations Team to assist with administrative tasks and operational duties as assigned.

The personnel shall minimally have the following qualifications, skills and experience:

• Minimum Diploma in any discipline: preferably from a local polytechnic (those without a diploma and with relevant experience and expertise may also apply)
• At least 3 years of relevant work experience.
• Excellent attitude, good interpersonal skills, has initiative and good at relating with teenagers.
• Good planning, analytical and communication skills.
• To work with external agencies like MHA, the Police, CBN, the Court, MCYS, Voluntary Welfare Organisation (VWOs) and Self-Help Groups (SHGs) (when required).
• Ability to communicate fluently in English and one other national language.
• Able to communicate and work with teenagers and parents.
• Able to manage and provide information and data to Discipline department and School Operations.
• Basic proficiency in using Microsoft Office.
• A dynamic and motivated individual with good organising abilities, interpersonal skills.

warm and out going personality, able to communicate well with clients, problem solving skill, able to explain well about the term and condition of the agreement. able to work on weekend and take off on week day. PC literate.

able to speak mandarin or may is an essential.

have to obtain the CEI (certificate of employment intermediate ) in order to allow us to register it with MOM before you can perform the customer service job.

Position: Customer Care Officer
Location: Raffles
Duration: 4 Months
Salary: Up to $17/hour (depending on experience)

Job Scope:

• Engage home loan customers over the phone with tailored retention packages and address inquiries professionally.
• Process service requests promptly, including repricing and restructuring credit facilities.
• Follow up diligently on customer requests to ensure a smooth resolution and retention.
• Conduct face-to-face meetings with customers, when required, to explain terms outlined in Letters of Offer.
• Prepare management reports, Excel dashboards, and other administrative tasks as assigned.
• Contribute to process improvement and digitalization projects to enhance operational efficiency.

Job Requirements:

• Minimum Diploma in Banking and Finance.
• Minimum 2 years in home loan-related roles or customer engagement.
• Strong interpersonal and communication skills (both written and verbal)
• Sharp analytical and problem-solving abilities.
• Ability to work independently or as part of a collaborative team.

Posting on behalf of: Hailey
By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
|We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Role:

This is a flexable Full-time or Part Time, onsite, Customer Service Role which is located at either our Marina Square and/or Suntec City locations which are adjacent buildings and less than 5 minutes walk to each other. Although shifts will be allocated to one designated site, there will be an opportunity to work at both sites due to our flexible shifts policy. Both the MBPSports Racket sports sites are only within 5 minutes walking from each other and both are very easily accessed via public transport and situated in the heart of Singapore,s CBD.

easily accessed by nearest MRT's - Esplanade, Prominade and City Hall).

If you are selected,

You will work closely with a tight supportive team inclusive of the CEO and Founder, an Administrative Manager and our Teacher - Coaches. Suntec or Marina Square are

Our company has serviced its CBD Marina Square (main office) site for 22 years as a racket sports site manager and is expanding its services to the adjacent Suntec City building from November 2024. We offer opportunities for career progression and better work - life balance.

Responsibilities:

The Personnel shall be competent to perform the following:

1. Attend to incoming phone calls, enquiries and deliveries promptly (mostly our bookings will be managed automatically via our online website and app presence).

2. Attend to walk-in students, teacher-coaches, visitors and site stakeholders with care and empathy.

3. Contact site users of cancellation / rescheduling of sessions guided by clear policies.

4. Man the General Office reception counter and ensure it remains clean and tidy.

6. Manage simple office administrative tasks such as receiving and directing of incoming mails/packages, managing and distributing notifications and letters to teacher - coaches and clients, trays, filing, collating and printing of documents.

7. Call & engage with clients for administrative matters e.g. GIRO forms, support in opening / registering and maintaining online accounts.

8. Perform administrative tasks using basic Microsoft Office e.g. data entry, preparing Word documents & Excel spreadsheets.

9. Assist with other ad-hoc tasks as assigned by the company e.g. assist in maintaining adequate stock levels by re ordering from our vendors as required.

Job Requirements:

Qualities of Personnel:

1. Good communication and interpersonal skills.

2. Able to read, write and converse in English.

3. Warm personality with good customer service skills and telephone etiquette skills.

4. Able to work independently.

5. Good team player with initiative.

6. interest in racket sports or sports generally is preferable

Qualifications, Skills & Experience:

1. Preferably 2 years' experience in front desk reception duties (not essential as full training and guidance will be provided within our orientation that will allow those with no experience quickly gain confidence and in the role).

2. Relevant reception / management experience in a sports setting would be highly advantageous.

3. Experience with administrative work using basic MS Office (Word, Excel).

4. GCE “O” level certificate with at least 2 “O” level passes.

Summary:

Contract Period: From immediately to May 31 2025 (opportunities to extend and grow within the organisation will be made available and offered to suitable candidates)

Working Hours:

Initially • Saturdays and Sundays and mutually agreed week days to be deployed at the following hours :

Shift 1

• Mornings 6:45am to 3:15pm, inclusive of 45 min lunch break

Shift 2

• Afternoon - Evening 2:45pm to 10:15pm, inclusive of 45 min lunch break

Location (Nearest MRT): Esplanade, Promenade, City Hall

Responsibilities

• Process and record customer invoices and payments.
• Follow up on overdue accounts and resolve payment issues.
• Prepare and maintain accounts receivable reports.
• Reconcile customer accounts and ensure accurate records.
• Assist with month-end closing and financial reporting.
• Communicate with customers to address billing inquiries and payment terms.

Requirements

• Min NITEC in accounting or related
• No experience welcome to apply
• Comfortable working in industrial area

Other Information

• Working hours: Monday to Friday 830am to 530pm
• Comfortable to work overtime when required, overtime will be paid in accordance to MOM's guideline
• Location: Tanjong Penjuru
• Company bus pick up at Jurong East MRT station

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R23117478 (Mandy Lim Teng Hong)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)