Job Title : Asst. Manager / Manager (HR Operations – CA/Benefits), HR

Job Type : Temp, Contract up to 31 May 2026

Job Location : South West Singapore

Key Skills : HR Operations/Benefits

Job Description

• Account manage and administer staff benefits-related matters (e.g. creation/computation of leave quota, Insurance/Grab enrolment/cancellation, etc.).
• Verify, input and/or maintain data in HR system accurately and timely.
• Generate and provide monthly reports/stats to Payroll for processing of payments and/or recovery.
• Manage the external vendors and review the benefits reports submitted.
• Use technology or data analytics to improve productivity and processes, and support SOPs review.
• Recommend and streamline work processes improvements, including system enhancements, to enhance efficiency and effectiveness.
• Provide prompt and follow through advisory and customer service to the colleagues and forge closer partnership with the stakeholders.
• Lead and participate in ad-hoc projects, where necessary.

Job Requirements

• Degree in any discipline.
• Meticulous, responsible, and detail oriented.
• High level of initiative, independent with strong problem-solving skills.
• Preferably to have experience in HR related field.
• Team player and able to work well under pressure and tight deadlines.

This is an outsourced role.

If you are interested, kindly send your resume (in MS Word format) to Mounika at [email protected] stating your salary expectations & availability to take it forward.

All Curriculum Vitae will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgsknand Privacy Policy at http://bit.ly/3W63rp7.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Mounika Tanuku|EA Regn. No. R22109193
RMA Consultants Pte Ltd|EA Licence No. 93C4403

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Working Hours

• Mondays to Fridays: 6.30am to 4pm, inclusive of 1hr lunch break (42.5 hours work week).
• Service not required on Saturdays, Sundays and gazetted public holidays.

Scope of Services

Key responsibilities include:-

1. Maintaining general cleanliness of school compound, meeting rooms, offices, staff rooms and classrooms which includes, floor sweeping, mopping, clearing of rubbish, wiping and arranging of tables and chairs.

2. Operating and maintaining general cleanliness and serviceability of school equipment i.e. air purifiers, standing fans, Fire Extinguishers etc.

3. Support by providing & preparing all logistical arrangements for school events and activities including carrying and arranging furniture & equipment.

4. Simple administrative and office work like distributing items to various classrooms.

5. Escorting contractors working in school compound i.e. Pest Control, Building works & repair, Aircon maintenance servicing & electrical work.

6. Assist in the maintenance of school Facilities i.e. Receive faults/damage report from teachers, coordinate with TC for repair, monitoring repair progress and ensure safety measures are in place during maintenance.

7. Assist in the day to day operations and functions of the school as directed by School Leaders; Administrations & Operations Managers

Qualification, Skill & Experience

The Personnel should preferably have the following qualifications, skills and experience:

- A dynamic, dedicated and motivated individual that can complete tasks without close supervision.

- Primary school qualifications

. - Advantage to have some experience in logistics and facilities maintenance.

- No chronic medical problems with an acceptable level of fitness and without criminal records.

Are you looking for a role who is handling Accounts Receivable? Here's one!

Job Responsibilities

• Verifications of customer’s / banker’s signatures
• Checking of teller transactions
• Transaction overriding
• Manage queue waiting time
• Problem solving and handling of customer feedback and complaint
• Preparation and checking of reports
• Reporting of suspicious transaction
• Ensuring that operational procedures are carried out and adhered to regulations/rules set
• Supervision / counselling of staff
• Training of staff in job knowledge

Job Requirements

• Diploma holder and above
• At least 3 years working experience in a retail branch
• Self-motivated with strong customer service orientation
• Effectively bilingual in English and Chinese so as to communicate with Chinese-speaking customers
• Interpersonal and communication skills.
• Problem solving skills
• Able to work on Saturdays

COMPANY DESCRIPTION

Established since 1973, Singapore Logistics Association (SLA) envisions representing Singapore logistics with a mission to promote professionalism and excellence of the logistics industry.

As a trade association and strong fraternity advocate, its membership of close to 670 business entities offers a diverse scope of logistics and logistics ancillary support services.

SLA fulfils its objects in close collaboration and engagement with logistics companies, academia, trade associations, business partners, government agencies, international organisations and professionals.

SLA contributes to logistics capability building through its training arm, The Logistics Academy, a registered Private Education Institute that offers quality training and lifelong learning for the logistics workforce.

RESPONSIBILITIES

Corporate

1. To render full secretariat support, including reception duties, mailing, filing, liaising with vendors on maintenance of office equipment and procuring office supplies.
2. Manage, respond to or redirect inquiries received through the SLA mail, ensuring prompt and professional communication.
3. To assist to coordinate meetings and events organized by respective corporate and industry committees.
4. To maintain the claims, prepare payment vouchers, handle all receipts, banking and furnish such records to the SLA appointed accountant and auditor.
5. To implement and comply with the requirements of ISO 9001:2015 quality management system.
6. Prepare presentation slides, meeting agendas, minutes, and follow-up actions for relevant committees and working groups.

Membership

1. Oversee the day-to-day operations of membership services, including member onboarding, renewals, and inquiries.
2. Maintain and update the membership database to ensure accuracy and completeness.
3. Develop and implement strategies to attract new members and retain existing ones.
4. Coordinate member engagement activities, including networking events, workshops, and webinars.

Industry Development:

1. Assist in the development and execution of industry development programmes and initiatives.
2. Collaborate with industry partners, government agencies, and stakeholders to identify growth and improvement opportunities.
3. Conduct research and analysis on industry trends and challenges to support programmes and initiatives development.
4. To coordinate participation of SLA delegates in international events.

Communications:

1. Assist in content creation, design and distribution for social media platforms, newsletters, website updates, annual reports and marketing materials.
2. Support event planning and coordination, including preparing promotional materials, managing logistics, and providing on-site assistance.

1. Provide administrative assistance, including managing communication calendars, support internal communications initiatives, and monitor media coverages.

To perform other duties assigned time to time.

Degree

• Highly adaptable, analytical, self-motivated and takes initiative

• Able to work independently as well as in a team

• Excellent communication / interpersonal skills and enjoy meeting people at all levels

• Preferably with knowledge on ISO 9001:2015 quality management system

Onboarding on January 2025

The proposed manpower will be required to operate on-site at the three primary locations, and
may need to make ad hoc trips to other camps as part of work requirements. The scope of work for the
team, but not limited to, is as follows:

• To manage and account common assets and inventory at the three primary locations.
• Activities include the managing of database and process asset/inventory receipts, transfers and disposal via Authorities IT systems.
• To administer the receiving, storage and distribution of assets at storehouse.
• To conduct cyclical stocktake for common assets and assets held within Authority premises.
• To support timely response to employees’ enquiries on logistics matters.
• To assist supervisors with periodic audit checks and preparation of audit reports.
• To meet the quality service standards and customer satisfaction ratings as stipulated by the Authority.

Requirements:

• Singapore Citizen/Permanent Resident
• Diploma in Business Management or A-Level/ITE Certificate with relevant logistics experience
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel)

Location: Central & West (Has to be comfortable working at 3 different locations)
Salary: $2600 -$2800

8-10 Weeks of lead time before starting work ---> Pre-Employment Administration
Duration: 5 years contract (renewable)
Working hours: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

1 Year (Renewable)

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Bonus Package

• Yearly performance bonus: Up to 1 month of salary

*Salary to be offered

Patient Service Associate: Salary $2,300 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with one (1) consecutive year of contact centre and/or healthcare experience.

Senior Patient Service Associate: Salary $2,800 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with two (2) consecutive years of contact centre and/or healthcare experience OR Min GCE ‘A’ levels or Diploma, with one (1) consecutive year of contact centre and/or healthcare experience

Working hours (Shift and rostered

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 8.30PM to 8AM
• Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to speak any 2 languages (English, Mandarin, Malay, Tamil, any other language)
• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Pleasant personality and customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

Onboarding on January 2025

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Singapore Citizen/Permanent Resident
• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations Bi Weekly)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: Contract until Jan 2029
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Role:

Safety Officer (Construction / Up to $5000)

• Working Hours: Monday to Saturday, 44hrs a week
• Candidates should be prepared for potential adjustments to the schedule based on project needs or operational requirements
• Location: Punggol
• Salary: $4,500-$5,000
• Main Con // WSH // Site inspection // Construction
• Career Progression

Summary:

As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.

Requirement:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.
• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.
• Excellent knowledge of construction site safety practices and legal requirements.
• Ability to work outdoors in varying weather conditions.

Responsibilities:

Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.

Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.

Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).

Incident Management: Investigate accidents and near-misses to determine causes,

recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.

Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM),

to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.

Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.

Documentation and Reporting: Maintain accurate records of safety inspections, safety training

sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.

Communication: Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Key Responsibilities

 To lead the team of HSE Coordinators and HSE Supervisors on site.

 Provide advice in all aspects of safety to the Project Team.

 Monitor HSE compliance in accordance to local legislations and ISG standards at site for all work activities.

 Ensure Fire Safety on site by conducting comprehensive Fire Risk Assessment and cascading of evacuation procedures during EHS induction and Mass Tool Box Sessions.

 Assist and advise Project Team and Trade contractors in the conductance of relevant Risk Assessments and drafting Method Statements.

 Review or assist in the review with the project manager/construction manager or trade contractor managers/ engineers on all RAMS (Risk Assessment and Method Statements).

 Record checks (through monthly inspection) and firefighting equipment.

 Ensure relevant safety signage within the project area.

 Ensure site safety notice boards are updated with current information.

 Participate and assist in HSE audits and produce audit reports and follow up on any actions required

 Completing and compiling daily site report for distribution to ISG site staff

 Communicating safety performance to the project team on site

Ensure timely collation of HSE statics and data and submit to Senior HSQE Manager and Project Manager.

 Proactively identify safety hazards and near misses to ensure a safe working condition by ensuring immediate rectifications.

 Providing advice and assistance on HSE (Health, Safety & Environmental) aspects to all employees

 Monitoring compliance with safe work procedures/practices

 Preparing and participating in safety meetings and programs

 Facilitating toolbox talks on regular basis

 Preparing and conducting project safety inductions

 Leading by example and promoting positive safety culture at every opportunity

 Facilitating the maintenance of the safety management system and records

 Participating in regular workplace inspections and ensure that any improvements resulting from such an inspection are auctioned in the required time frame given

Education & Training

 Specialist Diploma in Workplace Safety and Health from approved local training providers.

 NEBOSH International General Certificate (IGC) or equivalent will be an added advantage

 Registered WSHO (Workplace Safety & Health Officer) with MOM

 Licensed ECO (Environmental Control Officer) with NEA.

 3 year or more years of relevant working experience.

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Working Hours: 8:45 AM - 6 PM / 8:45 AM - 1 PM

Working Days: Monday - Friday / Saturday

Training will be provided.

This position has good career progression.

Job Description

• We have immediate vacancies for people who are passionate about front-line service.
• You will attend to customers’ savings/fixed deposit account transactions, safe deposit boxes, and other counter services.
• You are not required to work on Sundays or Night Banking.

Requirements:

• At least GCE 'O' level with Higher Nitec or candidates undergoing part-time diploma may apply.
• Good attitude with pleasant personality and a flair for customer service
• Required to work on Saturdays (half day). There will be one Saturday off per month.
• If you do not have relevant banking experience but have customer service and cashiering experience, you are welcome to apply for this position.
• Flexible to be transferred between branches.
• We also welcome you if you are customer service-oriented.

Interested candidates please call/ WhatsApp me at 8779 6100 or send your resume to [email protected]

Willie Goh(R2197853)

Swift Search Global Pte Ltd (EA 18C9495)

EA License No: 18C9495

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Securities and Derivative Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst – C09) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Participate and contribute to the projects and process enhancements initiatives handled by the team with specific project/learning outcomes
• Perform trade verifications to ensure accuracy of booking requests
• Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Complete settlement tasks and daily rate revaluations accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Expert level proficiency in Windows, MS Project, and MS Office Suite
• Relevant experience preferred
• Fundamental understanding of Treasury products, accounting and regulatory policies
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Consistently demonstrates clear and concise written and verbal communication skills
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Responsibilities

• Report directly to the Project Manager and Senior Site Admin.
• Attend and handle request and feedback from the public.
• Maintain documentation record of all requests or complaints from residents.
• Attend to walk-in owners to answer any general query.
• Arrange for inspection and appointments.
• Update of weekly report.
• Tabulate monthly report for submission to HDB.
• Perform administrative duties and maintain project files.
• Issue Purchase Order, Work Order etc.

Requirements

• Minimum GCE A Level or Diploma in relevant discipline or equivalent.
• At least 3 years of experience in related field is required.
• A team player with strong sense of responsibility and self-motivation to get tasks done independently.

Job Description

1. Maintaining general cleanliness of school compound, meeting rooms,

offices, staff rooms and classrooms which includes, floor sweeping,

mopping, clearing of rubbish, wiping and arranging of tables and

chairs.

2. Operating and maintaining general cleanliness and serviceability of

school equipment i.e. air purifiers, standing fans, Fire Extinguishers

etc.

3. Support by providing & preparing all logistical arrangement for school

events and activities including carrying and arranging furniture &

equipment.

4. Simple administrative and office work like distributing items to various

classrooms.

5. Escorting contractors working in school compound i.e. Pest Control,

Building works & repair, Aircon maintenance servicing & electrical

work.

6. Assist in the maintenance of school Facilities i.e. Receive

faults/damage report from teachers, co-ordinate with TC for repair,

monitoring repair progress and ensure safety measures are in place

during maintenance.

7. Assist in the day to day operations and functions of the school as

directed by School Leaders; Administrations & Operations Managers.

Responsibilities:

• Manage public relations matter and reach out, engage, educate and liaise with property owners, occupiers and residents on all matters relating to the project
• Manage the team of PRO engaged by the contractors
• Develop, coordinate and supervise the public relation programme for the project

Requirement

• Diploma in Mass Communication or Public Relation
• At least 3 years of relevant experience as a Public Relation Officer in the construction industry
• Able to work independently and in a fast moving environment
• Contract role

Job Description

The job involves the supervision of large civil and infrastructure projects such as the Cross Island Line and supervision of production for precast elements for super structures in HDB projects.

We have openings for the position of Resident Technical Officer, RTO, for both Station and Bored Tunnel Works.

For RTO Tunnel, the candidate shall have minimum eight (8) years of relevant experiencein projects similar in nature to the Works in the Civil Contracts. For RTO Station, a minimum of 3 years of relevant experience in supervision deep excavation/basement works.

Shift Works are required.

MRT Project experience will be an advantage.

All RTO shall have a diploma in the civil discipline or equivalent and be accredited by JAC of IES/ACES as QSS.

The RTO (Tunnel) shall also be accredited as Resident

Technical Officer (RTO) (Tunnel) under IES/ACES

Specialist Accreditation Programme

Job Summary:

As an Officer - Human Resources, you will be supporting the day-to-day HR operation and administer training applications and funding. You are responsible to work closely with the Human Resources Service Partners (HRSP) to ensure seamless and efficient HR deliverables, providing critical administrative support, and enhancing employee experience from onboarding through various stages of employment.

Principles Responsibilities & Duties:

• Review and process employee training applications in the HR system.
• Liaise with employees, funding and training providers to ensure all the necessary documentation and approvals are in place.
• Be well-versed in all training-related grants (e.g. NCSS, AIC, etc) and provide support for the grant administration.
• Track funding status, monitor staff confirmation and end-of-contract, and maintain records.
• Support the onboarding process by administering hiring documentation, managing work-pass applications and creating employee’s record.
• Handle the processing of work passes—including applications, renewals, and cancellations—ensuring timely renewals to maintain compliance with MOM.
• Manage and facilitate internship process in collaboration with the direct services.
• Facilitate the offboarding process, coordinating with relevant department to ensure smooth and structured employee exit.
• Prepare various HR-related letters.
• Assist with various HR initiatives, including staff orientation, long service award, staff events and town halls.
• Performs other duties and HR projects as assigned.

Essential Skills and Qualifications:

• Diploma in HR or a related field with 1 to 2 years of relevant HR experience preferred especially in grant administration or HR operations. Fresh graduates are welcome to apply.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent organisational and time-management skills, with attention to detail.
• Strong communication and interpersonal skills.
• Collaborative team player who demonstrates integrity and handles sensitive information with confidentiality.
• Adaptable and proactive.

i. Monitor/manage feedback from multiple feedback channels (e.g.calls to contact centre, emails to public facing inboxes, as well as other digital and traditional platforms);

ii. Monitor and manage Authority’s contact centre;

iii. Manage and enhance Authority’s Customer Management System (CMS) by working closely with system vendor on the deployment of system enhancements by stipulated timeline;

iv. For cases handled by SQO, ensure that final replies are issued to feedback providers within the service timelines (See ANNEX C);

v. Respond to requests from operation divisions for vetting of replies within one working day;

vi. Submit monthly data analytics report on NParks and AVS overall case management performance for current month by the end of the next month;

vii. Implement any other Service improvement initiatives when assigned

Monday to Friday - 8.30 AM to 6.00 PM

Working location : 1 Cluny Road , Singapore 259569

Job Requirement :

Degree in mass communications, marketing, or related discipline;

(b) At least 3 years’ relevant experience in customer service management, call centre management or quality service management;

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Description

• Conduct investigation, submission of investigation reports and preparing the relevant documents i.e. advisories, warnings, Notices Of offer of Composition and prosecution papers.

• Investigation work will include taking statements from any witness or suspect in the field or interview room, obtaining relevant evidence as defined by the Evidence Act and compiling and making recommendations in the investigation papers.

• Other ad-hoc duties as assigned by Supervisor

Job Requirements :

The candidate(s) for SIO position shall have investigation experience of at least 5 years with SPF and at least diploma/degree certification, IOs with substantial investigation experience but without diploma/degree may be assessed for the position as well; and

Title: Customer Service Officer (Banking)

Customer Service Officer - Call Center (Banking)

Role: Shifts role (Morning and Afternoon Shifts)

Job Requirement:

• Comfortable with using computer applications and tools.
• 1 to 3 years of experience in customer-facing roles (front or backend)

Job Role and Responsibilities:

• Achieve set Customer Center targets (KPIs) while upholding service quality.
• Ensure accuracy and compliance for customer requests.
• Promote the Bank's products and services through cross-selling.
• Assist customers in transitioning to the Bank's digital platform based on their preferences.
• Uphold professional standards when interacting with customers
• Demonstrate flexibility in work deployment as needed.
• Assist Operations in managing customer requests and transactional follow-ups.
• On the job training will be provided.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996