This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Responsible for all aspects of Human Resources, Health & Safety for all the employees in Tuas. The person will also be responsible for the Administration of the Offices in Tuas. Will be the Point of Contact for all our employees in Tuas.

Key Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.

• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.

• Admin activities such as ordering stationery, pantries, name card creation and others.

• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.

• Responsible for overseeing and managing the company's security system, transportation operations, townhall & CSR activities.

• Support the management in overseeing the Health & Safety aspects of the work environment.

• Drive, coordinate and implement all Workplace Safety and Health Initiatives.

• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.

• Produce Site Workplace Safety and Health Reports regularly.

• Ensure compliance of operations with Workplace Safety and Health regulations and statutory requirements

Skills & Qualification:

• Minimum of 1-2 years of experience in a Health & Safety role.

• No prior experience in Human Resources is required – on the job training will be provided.

• Experience managing Blue Collared workmen - right from hiring, retaining & managing the expectations of the employees would be an added advantage.

• Proficient in Microsoft Office.

• Familiar with the local labour, health and safety legislation.

. experience implementing Safety SOPs

Job Description:

• Partner with hiring managers to determine staffing requirements
• Coordinate and facilitate face to face interview between candidates and hiring managers
• Provide support in the planning, implementation, and administration of staff welfare and benefits
• Plan and organize HR initiatives and staff welfare activities
• Manage and review HR policies and procedures to ensure compliance to labour laws

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

[email protected]

Recruit Express Pte Ltd (EA No. 99C4599)

Job Summary:

Manage various HR functions including HR metrics reporting, on-boarding & off-boarding processes, work pass related matter, employee promotions and other staffing related. This role is pivotal in ensuring smooth HR operations and supporting organizational goals through effective HR management.

Duties/Responsibilities:

• Develop, compile, and analyze HR metrics and reports, such as turnover rates, headcount, and employee engagement statistics.
• Ensure timely submission of statutory surveys and compliance reports.
• Handle the employee on-boarding and off-boarding process, ensuring compliance with company policies and legal requirements.
• Manage Organizational Change and Personnel Movement in SAP system, ensure accurate HR records, databases and documentation are in place.
• Manage work pass applications, renewals, and cancellations in compliance with regulatory requirements.
• Coordinate and manage the promotion process, communicate promotion decisions and updates to employees, and ensure the proper implementation of new roles and responsibilities.
• Address other staffing-related matters, including yearly policy reviews, SOPs review, internal and external audits, and other related tasks.
• Provide support to employees and managers on HR-related queries and issues.
• Undertake other ad-hoc projects as assigned.

Required skills / abilities:

• Requires knowledge and understanding of relevant employment laws and regulations, such as the Employment Act and regulations set forth by the Ministry of Manpower (MOM).
• Strong analytical skills and proficiency in SAP systems and Excel.
• Excellent communication, organizational, and problem-solving skills.
• Ability to handle confidential information with discretion and integrity.

Education & Experience:

• Minimum 2-4 years of experience in HR, with a focus on staffing related matters.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Seniority level depends on experiences.

• Check and verify employees’ attendance and timesheet records
• Maintain employees’ leaves, medical and attendance record
• Prepare documents for work pass applications, renewal and related matters
• Computation of casual labour pay and CPF contributions
• Assist with recruitment and onboarding of new hires
• Prepare and issue Letter of Employment to selected candidates
• Conduct orientation program and briefing to new employees
• Assist with exit clearance and offboarding of outgoing employees
• Provide support to various departments and operational teams
• Perform administrative duties including data entry, calculation, research, comparison and analysis
• Maintain office environment and discipline
• Plan and execute company events or activities
• Support operations team and perform operational duties whenever necessary
• Provide support for special projects
• Perform any other job tasks assigned by the management

Requirements:

• Preferably with prior experience in similar role in Chinese restaurant
• Proficient in Microsoft Office applications
• Able to speak and write Mandarin/Chinese to liaise with Mandarin speaking colleagues
• Team player who is able to work independently
• Meticulous with an eye for details
• Excellent communication and interpersonal skills
• Able to multi-task and handle high volume of work in fast paced environment

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Design strategic hiring plans to secure top talent.
• Guide and support the recruitment team to meet staffing needs.
• Partner with managers to align staffing strategies with business needs.
• Manage the complete recruitment lifecycle, from sourcing to onboarding.
• Cultivate a diverse talent pool through strategic outreach efforts.
• Ensure adherence to labor laws and organizational guidelines.
• Facilitate both internal and external audit processes.
• Monitor industry advancements to enhance hiring methodologies.

Requirements

• Recruitment experience in the IT industry is preferred.

Follow us for more updates, interview tips!
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https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Responsibilities:

• Develop a system strategy plan and implementation roadmap based on the business objectives of the HR Operation team.
• Understand the core of each system requirement and offer HR solutions from a system-oriented perspective, e.g. Collect user needs, Review Proposal, Vendor management, System Testing
• Develop and review system project management plans, supervise project progress status and identify risks, ensure that HR Operation system projects are successfully delivered.
• Cooperate with global and local front-line operation teams to analyze business requirements and evaluate system solutions.
• Drive the direction of system iteration to ensure that the system and process can serve HR and business operation in the long run.
• Continuously improve the HR Operation system request management and system project management mechanism.
• Continuously improve the regional demand analysis and reporting capabilities, and improve the quality of regional system requirements.

Requirements:

• Bachelor's degree or above with major in Human Resources, Computer Science, Information Management, or related field.
• At least 5 years of project experience in system implementation and HR business processes for large corporations or internet companies.
• Ability to understand and analyze requirements, systematic and structured logical thinking ability.
• Possesses deep insight into business, high sensitivity to data, able to handle complex business models and independently complete configurations.
• Possess excellent communication and teamwork skills and learning ability.
• Experience in implementing large-scale system projects such as SAP and Workday.
• Experience in implementing overseas HR system projects is a plus.

Our Client is a private healthcare provider and they are looking for a dynamic HR professional to join their team.

As part of the Human Resource team, you will be responsible for executing the full range of HR functions, from employee recruitment, retention, engagement, performance management to employee relations and regulatory compliance. You will work closely with the HR leadership team to provide HR guidance and support to business units, in alignment with the organization’s goals.

Primary Responsibilities:

• Partner with Business Unit (BU) Leads / Heads of Department (HODs) in the management of employee life cycle.
• Support and participate in annual performance management processes, including providing guidance and advice on managing performance issues.
• Work with respective HODs on annual budgeting process, understanding each business needs with manpower requirements.
• Provide guidance for the HODs and employees on the application of HR policies, procedures, and standards.
• Execute administration processes related to the full employee life cycle, including but not limited to recruitment, onboarding, work pass management, performance evaluation, re-employment, and offboarding.
• Facilitate employee relations and respond to grievances, complaints, and conflicts effectively and compassionately.
• Update employee profile and benefits timely and accurately in HR systems.
• Safeguard and maintain confidential employee information and ensure compliance with statutory obligations.
• Assist to facilitate monthly Corporate Orientation and office administration such as stationery orders, etc.
• Ensure legal compliance of HR policies and procedures across all processes.
• Undertake project assignments as and when required.

Secondary Responsibilities (will be either insurance or payroll):

Insurance

• Ensure timely and accurate processing of insurance claims submissions for employees in compliance with government regulations and company policies.
• Be updated on all company insurance policies, such as Foreign Worker Insurance, Work Injury, Maternity benefits, etc.
• Keep abreast on latest statutory requirements on required regulatory reports (e.g., Work Injury reports to MOM).
• Verify coverage, process policy updates, and issue certificates of insurance as needed.
• Process eligible claims by coordinating with insurance brokers, ensuring claims are submitted for reimbursements within the respective timeframes (e.g., be aware on the stipulated claim window by insurance vendors).
• Update monthly work injury report details to management.
• Liaise with and support in yearly insurance review and renewal.
• Keep updated on industry trends and regulations to ensure compliance.
• Coordinate with internal teams to ensure smooth and efficient processes.
• Perform other administrative duties as assigned.

Payroll

• Ensure accurate and timely processing of payroll for employees.
• Timely and accurate submission of bank transfers, CPF, statutory claims and income tax filing.
• Maintain payroll records and information in an organized and secure manner.
• Review employee attendance records and validate compensation information.
• Investigate and reconcile payroll discrepancies to ensure compliance with statutory laws and regulations.
• Respond to employees’ and team’s inquiries regarding payroll information.
• Timely and accurately prepare payroll reports as required.
• Collaborate with the HR team member to ensure timely receipt of employee data to ensure payroll deadlines are met.
• Keep abreast on latest statutory requirements that affect compensations (e.g., CPF contribution rate changes, tax changes).
• Perform other administrative duties as assigned.

Requirements:

• Diploma in Human Resources, Business Administration, or related field.
• At least 2 years of experience in Human Resource role and related field.
• Strong knowledge of employment laws and statutory regulations.
• Excellent communication and interpersonal skills.
• Able to multitask and prioritize in a fast-paced environment, with ability to manage multiple tasks and projects simultaneously.
• Strong organizational and problem-solving skills.
• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.

Our client is an European MNC, leading player in telecommunications industry. They are looking for a Human Resource Manager to assist their HR team for the next phase of their business. They are located in Central - easily accessible.

Duties of Human Resource Manager:

• Plan and manage manpower requirements across short-, medium-, and long-term horizons, ensuring alignment with organizational needs.
• Monitor and report on resource activities, addressing deviations from plans and taking corrective action.
• Maintain a comprehensive database of updated job descriptions and oversee the creation of new roles in collaboration with hiring managers.
• Stay updated on HR manpower planning techniques, recommending improvements for greater efficiency.
• Manage end-to-end recruitment, including sourcing, interviewing, background checks, and onboarding.
• Develop and oversee performance management frameworks to drive employee engagement and growth.
• Implement process improvements across the employee lifecycle and drive leadership development programs.

Requirements:

• Min Degree in relevant discipline.
• Proven track record in company's HR improvement process.
• Min 10 years of HR experience, with 6 years in HR Management level.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

XCL World Academy has 2 vacancies for Teacher Partner roles to assist the Foundational English Programme (FEP) for Secondary Years students Grades 6 to 9. This is a contract position starting from January 2025 to July 2026 and subsequent contracts are renewable for 2 years.

Main Responsibilities

• A Teacher Partner would directly work with students supporting the teachers on a daily basis with the educational program and lead classroom duties such as assisting Homeworks, organizing folders, notifying parents on updates of students and assisting students during activities and breaks.
• Able to support the students with reading, writing, listening and speaking.
• Manages and interacts with children in a positive and supportive manner and would assist in execution of instructional plans by supporting children individually or in groups in the classroom.
• Build on student capabilities and differentiate to meet student needs.
• Create a classroom environment conducive to learning and appropriate for the physical, social, and emotional development of students.
• Be a positive role model for students and support the mission of school.
• Work collaboratively and professionally with peers, showing respect, being prepared and on time, and always adhering to the school wide meeting norms and team essential agreements.
• Conduct ongoing assessment of student achievement through formative and summative assessments.
• Involve students in shared reflections during and at the end of each unit on a consistent basis.
• Evaluate the program collaboratively with teaching partners, parents and students as appropriate, using agreed flexible systems.

Person Specifications

• Minimum Advanced Certification/ Diploma in Early childhood courses or in relevant courses
• Registered with Early Childhood Development Agency (ECDA) would have an added advantage
• Excellent proficiency in English (reading, writing, listening and speaking)
• Proficient in the use of technology and online applications
• Preferably Certified in Child First Aid
• Minimum of 2 years’ experience in working with children as a full time Homeroom Teacher Assistant would be preferred.
• Provides excellent customer service to parents, students, teachers and school leader
• Promote and market the school to relevant stakeholders appropriately
• Strong interpersonal skills and the ability to build relationships with stakeholders, including staff, parents, students and the wider school community.
• Proficient in English and other languages such as Mandarin, Japanese or Korean would be preferred in order to be able to liaise with Chinese, Japanese and Korean speaking students and parents.
• Due to employment pass limitations, candidates who do not require a pass to work in Singapore will be considered for the role.

Application

Interested applicants are welcome to apply for the role by 23 January 2025.

About us

XCL World Academy is an international school in Singapore for students aged 2 to 18, fully committed to the academic, emotional and social development of its students. We are immensely proud to be the first and only international school in Singapore authorized to offer all four International Baccalaureate (IB) programmes.

We aspire to recruit employees that share and understand our commitment to empowering an international community of happy learners who aspire to positively impact others. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to Safer Recruitment processes such as interviews, employment reference checks, identity and criminal record checks.

Duration: 6 months

Location: Changi

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

• Partner key divisions in strategic and operational financial planning.
• Support the monthly closing, forecast, and budget exercises in updating data, consolidating information, and developing reports, including impactful trends, and variance analysis.
• Drive financial performance to achieve value-for-money outcomes through financial advisory and decision support in project planning, procurement, contract awards and management.
• Develop financial models and business analysis to support strategic initiatives to review critical strategic and financial decisions.
• Oversee fee review process, including ensuring timeliness of review and liaising with MOT.
• Any ad-hoc duties as assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Job Description:

This role is more than just accounting and payroll administration—it is a career pathway to transitioning from traditional back-office operations to a dynamic, customer-facing role. As our Accountant and HR Payroll Administrator, you will start by managing accounting and payroll operations, ensuring compliance and leveraging tools like Xero (accounting) and Talenox (HR payroll). Over time, the focus will shift toward managing relationships with startup teams, contributing to the coworking space ecosystem, and playing a key role in fostering a collaborative technology community.

Key Responsibilities:

• Manage bookkeeping and prepare financial statements for internal and external stakeholders.
• Handle tax-related matters, including annual tax returns, ensuring compliance with Singapore regulations.
• Administer payroll, CPF submissions, and related HR processes efficiently using digital tools.
• Build relationships with startup teams, acting as a key point of contact for financial and operational support.
• Collaborate on the development of a thriving coworking space ecosystem, fostering innovation and community engagement.
• Gradually transition from operational accounting tasks to strategic customer relationship management and ecosystem development.

Candidate Requirements:

• Education: Diploma or Bachelor's Degree in Accounting, Finance, or a related field.
• Experience: 2-5 years relevant experience in accounting, payroll, or bookkeeping is advantageous.
• Technical Skills: Familiarity with tools like Xero and Talenox is a plus.
• Language Skills: Proficiency in English is essential. Basic knowledge of written and conversational Chinese is beneficial for supporting a diverse client base.
• Attributes:Growth mindset and an eagerness to transition into customer-facing and community management roles.
  Strong organizational skills with attention to detail.
  Ability to manage multiple responsibilities effectively while maintaining high standards.
  Enthusiastic about working in a fast-paced, technology-driven environment.
  

What We Offer:

• A unique opportunity to develop your career beyond traditional accounting into strategic roles like customer relations and ecosystem management.
• Professional growth in a forward-thinking environment, with exposure to digital workflows, AI-enabled processes, and community-building initiatives.
• Competitive salary package and opportunities for long-term career advancement.

Salary: Up to $4.5K

Location: Yishun

Job Scope:

• Efficiently HR operations, compliance, and employee engagement.
• Ensure compliance with labor laws, regulations and maintaining up-to-date knowledge and implementing necessary changes.
• Assisting in recruitment, onboarding, exit and retention strategies.
• Supporting the development and implementation of HR policies and procedures.
• Processing of payroll and ensure that they are accurate and timeliness.
• Contributing to training and development programs.
• Managing employee records and ensuring compliance with labor laws.
• Acting as a point of contact for employee concerns and resolving workplace issues.
• Preparing of reports to support decision-making.
• Coordinating employee engagement activities and fostering a positive workplace culture.
• Supporting the administration of employee benefits such as insurance and retirement plans.
• Assisting in the yearly budgeting and performance management exercises

Job Requirement:

• Min. Diploma / Degree in any relevant field
• Min. 3-5 years relevant experience in HR, and able to perform Payroll
• Strong understanding of HR principles, labor laws, and best practices.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Able to start immediate / within a short notice preferred

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

• Source for accommodations and deal with housing agents or dormitory operators including negotiation for the best rental and renewals.
• To manage assignments of housing or dormitories with Area/Operations Managers to achieve and optimise occupancies rate.
• To control, manage, and optimise all costs and expenses management with Area/Operations Managers.
• Coordinate and liaise with HR Business Partner (HRBP) and/or Area/Operations Manager assigned to work with the Accommodation Coordinator on all accommodation matters and issues.
• To brief tenants on house rules, terms and conditions and proper maintenance of accommodation during tenure.
• To provide a schedule and be involve in quarterly inspection of foreign workers’ accommodation with Operations and preparation of reports and submit to Area/Operations Managers, Operations Director and Head, HR/HR Manager.
• To take disciplinary action against non-compliance, if necessary, with Area/Operations Manager.
• Prepare payment request for housing deposit, rental for renewal or new unit, and to any handyman if repair is required through HRBP.
• Notify tenant to pay for utilities. Notify the tenant on a monthly basis to pay and show proof of payment to landlord.
• Assist in opening of new SP account for new property.
• Assist in reviewing tenancy agreement with housing agencies for housing (include meeting the Landlord to update on HDB portal through HRBP when there is change in workers particulars) and getting endorsement of agreement by Area/Operations Manager before seeking approval from Head. HR & Admin.
• Assist in Stamping of Tenancy Agreement for all units through Housing Agencies.
• Handing and taking over property. Includes taking Videos and Photos of the property.
• Arrange to purchase Mattress with Bed frame for tenant, inclusive of preparation of payment request with Finance.
• Arrange any cleaning if tenant did not clear up after moving out, inclusive of preparation of payment request with Finance.
• Arrange any disposal of leftover items that tenant did not clear up after moving out, inclusive of preparation of payment request or process any deduction from deposit by the landlord, and back charge to the operations site.
• Safe keeping of landlord keys in the key press, including assisting to provide key to tenant in the event of loss of key(s).
• Preparation of service charge fee to tenant who request for providing replacement of loss key through HRBP.

Position Requirements:

• Knowledge of on and off-boarding of dormitories and housing.
• Active listening skills/commitment to fully understanding the stakeholder’s point of view.
• Ability to communicate difficult and complex housing choices to internal stakeholders and processing challenges.
• Exceptional personal skills that permit the candidate to work with a diverse community and build collaborative relationships with a variety of stakeholders.
• Critical thinking skills that enable the candidate to make sound judgments in developing and time-sensitive situations.
• Ability to responsibly prioritise competing tasks but also follow through in a timely manner.
• Ability to follow meticulously proper record-keeping/reporting protocols.
• Ability to follow direction from the HR Manager or Area Manager.

Responsibilities:

• Responsible for managing all aspects of human resource functions; including talent acquisition, succession planning, employee relations and retention, grievance handling, compensation, health and welfare benefits, training and development, employee handbook, records management, safety and health.
• Implement / ensure all HR policies are updated.
• Develop, implement, review and update the HR strategy to be in align with company.

Requirements:

• Min Deg in HRM or Administration.
• Well verse in Employment Act and MOM regulations.
• Able to work independently and as a team

Interested candidate can click the "Apply" button or kindly email your resume in a detailed Word or PDF format to [email protected]

We regret that only shortlisted candidates will be notified.

Right Search Pte. Ltd.

EA Licence Number: 22C1170

Tel: 69784640

EA Registration Number: R22104686

EA Personnel: Alvin Koh

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Innovative BytePlus Team

As part of BytePlus, you'll help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge technologies, we are devoted to developing innovative products and solutions to shape the future. We help our clients to focus on what truly matters. Centering on innovation and excellence, we create gamechanging solutions that help businesses to unleash their potential. You can help us to achieve our mission.

We are looking for a Partner Operations Manager to partner with leadership teams to define, land and execute our Partner sales priorities for BytePlus partner business. This role is responsible for defining Partner strategies, goals/targets for the business, and supporting the operations of the global and field Partner Sales through the day-to-day execution of the Partner Sales business.

Key Responsibilities:

- Partner the business in terms of sales planning, systems optimisation and driving operational cadences such as pipeline reviews, forecast/budgets, gap closer plans etc

- - Analyze business trends and competitor partner business strategy, make actionable business recommendations to senior management to support driving our growth plans.

- Work with senior leadership in Partner Sales and Field Sales teams to define strategy for the business and partner programs.

- Design the key objectives, measurements and metrics for partner sales which are aligned with partner business priorities and monitor the progress. Support to accelerate partner-led business with data analysis to sales leaders.

- Design and optimize the partner business systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives.

- Identify areas for improvement and develop strategies to optimize channel performance.

- Provide guidance and support to channel partners for effective implementation of our products and solutions.

Qualifications

Who You Are

Minimum Qualification

- At least 5+ years' experience working in Channel operations, Sales operations, Business operations areas directly engaging with sales force.

- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or related field.

- Proven experience with the design and implementation of partner policy and process, partner program etc.

- Strong business acumen and data analysis skills.

Preferred Qualifications:

- Experience working in a high-growth technology company, especially Cloud industry would be highly beneficial.

- Sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results.

- Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly.

- Strong written and verbal communication skills, with a track record of presenting to senior management.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job description

* As a HR generalist assisting in all HR and admin matters.

* Manage and record employees annual/sick leave.

* MOM work pass related matters including work pass application, renewal and cancellation and update for foreign worker's particulars.

* Update and maintain employee's date in hr system in accordance with company policies and MOM guidelines.

* Assist in staff on-boarding and off-boarding process and report regularly to the management.

* Handle employees enquires on all HR-related matters.

* Assist commercial work.

Requirements:

* Minimum Diploma in any discipline.

* Being able to speak Mandarin and English would be an added advantage.

* Good time management and prioritization capabilities, with the ability to multi-task and work with minimum supervisor and manager.

* Possess good communication and interpersonal skills.

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Innovative BytePlus Team

As part of BytePlus, you'll help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge technologies, we are devoted to developing innovative products and solutions to shape the future. We help our clients to focus on what truly matters. Centering on innovation and excellence, we create gamechanging solutions that help businesses to unleash their potential. You can help us to achieve our mission.

We are looking for a Partner Operations Manager to partner with leadership teams to define, land and execute our Partner sales priorities for BytePlus partner business. This role is responsible for defining Partner strategies, goals/targets for the business, and supporting the operations of the global and field Partner Sales through the day-to-day execution of the Partner Sales business.

Key Responsibilities:

- Partner the business in terms of sales planning, systems optimisation and driving operational cadences such as pipeline reviews, forecast/budgets, gap closer plans etc

- - Analyze business trends and competitor partner business strategy, make actionable business recommendations to senior management to support driving our growth plans.

- Work with senior leadership in Partner Sales and Field Sales teams to define strategy for the business and partner programs.

- Design the key objectives, measurements and metrics for partner sales which are aligned with partner business priorities and monitor the progress. Support to accelerate partner-led business with data analysis to sales leaders.

- Design and optimize the partner business systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives.

- Identify areas for improvement and develop strategies to optimize channel performance.

- Provide guidance and support to channel partners for effective implementation of our products and solutions.

Qualifications

Who You Are

Minimum Qualification

- At least 5+ years' experience working in Channel operations, Sales operations, Business operations areas directly engaging with sales force.

- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or related field.

- Proven experience with the design and implementation of partner policy and process, partner program etc.

- Strong business acumen and data analysis skills.

Preferred Qualifications:

- Experience working in a high-growth technology company, especially Cloud industry would be highly beneficial.

- Sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results.

- Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly.

- Strong written and verbal communication skills, with a track record of presenting to senior management.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

• Updating of staff information in the database and Personnel File Maintenance and ensuring confidentiality at all times
• Handle full spectrum of HR functions in recruitment & selection, compensation & benefits, employees engagement & relations, performance management, safety compliance, etc
• Conduct newcomer’s orientation process and briefing of employment terms and conditions
• Arrange & coordinate staff training enrolment and update of training records
• Maintain employees’ leave record and medical claims
• Assist in all Recruitment Drives & Work Pass Applications such as S Pass / EP application and pass renewal
• Perform appraisal management
• Preparation of payroll in accordance to stipulated policies and guidelines to ensure timely and accurate execution of monthly payroll
• Assist in administration duties when required

Requirements:

• GCE “O” Level / Certificate or Diploma in HRM or its equivalent with some working experiences in recruiting.
• At least 3 years of relevant working experience in the related field
• Good understanding of human resources functions
• Meticulous, organised and enjoy handling transactional activities
• Able to exercise mature discretion on confidential issues
• Excellent interpersonal and communication skills

Handle the recruitment process (e.g., Job posting, coordinate for interviews, preparation of offer letters, new hirers onboarding registration, etc.)

Preparation of materials.

Liaising with MOM

Create, maintain and update employee’s file records and leave records in system.

Responsible for all types of leave, payroll and salary administration.

Responsible for all work-related passes (e.g., Application, renewals, cancellation etc.)

Provide support in all general administrative HR operations

Assist in other ad-hoc tasks.

1. Ensure that practices are in compliance with local legislation and regulation;

2. Maintaining employees’ personal file and updating employees’ details;

3. Performing monthly payroll processing including preparations of IR21, IR8A, leave pay and claims ;

4. Preparing necessary HR documents for hiring, disciplinary handling, exiting, job increment and promotion and misc. letter when staffs requested for ICA, MOE, MOM;

5. Planning, preparing, coordinating and administering of employees’ training program;

6. Handling and liaising between staffs and insurance broker on insurance claims and work injury compensations and all documentations;

7. Performing duties pertaining to welfare matters, grievances, disciplinary issues;

8. Maintaining all records of staff attendance such as annual leave, leave of absence and medical leave etc. Input Off-in-lieu as and when required for PH and pre-approval by management;

9. Verifying claims with proper record keeping, monitoring of entitlements for staff outpatient and inpatient medical

10. Handling all Govt bodies on HR related Matters (MOM’s call on foreign worker stays verification, Calls from HDB and MOM to verify Foreign Workers and even House Owners, Surveys and Reports for all govt bodies as well)

11. Follows through on home leave applications of foreign worker and seek the necessary approvals, purchase of air ticket for resigning foreigner workers, levy waiver for workers returning from home leave;

12. Over sees and manage all work passes applications, renewal and cancellations, mandatory courses to be possess by worker, update of personal details and any other matters for foreign workers

13. Full spectrum of talent acquisition processes including hiring candidates, ensure recruitments documents are in order, job posting, screening of CVs, interview arrangements.

14. Manage employee onboarding and offboarding processes, including preparing employment contracts, conducting orientation sessions, IR21 and clearance;

15. Manage day – to -day HR activities, including maintaining employee records and preparing hr related documents

16. Perform any other duties as assigned.

Job Requirements:

- At least 2 years' related HR experience

- Proficient in Employee Act and HR practices

- For Singaporean or PR only

Location: Yishun

Day: Mon-Fri

Timing: 9am to 2pm

Job Scope:

- Liaising with MOM

- Filing of documents

- HR & admin duties

- Preparation of materials & other ad hoc duties

Salary: $1000

To support daily Finance and HR matters.

• AR duties – Assist to prepare invoices and timely update of incoming receipts in the accounting system. Prepare Ageing report and following up with customers on all outstanding payments.
• Assist to upkeep of fixed asset register.
• AP duties – Assist to post invoices, prepare payments, checking of cash claims and processing of payments.
• Assist in year-end audit process.
• Assist in month-end closing.
• Assist to perform stock-take and reconcile inventories.
• Assist in handling full spectrum of HR functions including recruitment & onboarding process.
• Assist in Compensation & Benefits administration.
• Assist in monthly payroll processing.
• Assist to administer work pass application.
• Assist to administer all government claims (Maternity leave, ns claim, Child-care leave claim etc)
• Ensure proper filing and maintenance of employees’ records etc.
• Any other responsibilities that may be assigned from time to time

EDUCATION

• Diploma in Accountancy / Human Resources or equivalent discipline

SKILLS, KNOWLEDGE AND RELEVANT EXPERIENCE

• Ability to multi-task and meet tight timelines.
• Meticulous and process-driven
• Minimum 2 to 3 years of relevant experience. Experience in the Healthcare/Retail industry will be advantageous.
• Proficient in both English and Chinese. Chinese is a must as the job requires communication with Chinese-speaking associates.
• Proficient in MS Office and familiar with Navision and Hyperion preferably
• Resourceful and independent with strong ability to work in a team.

Job Description

• Handle onboarding, offboarding and discipline matters
• Manage all staff leave related processes
• Contract Renewal, Emplacement & Promotions
• Handle Grants & Claims
• Contribute ideas and suggestions for continuous improvement in HR through streamlining of work processes and practices.
• Manage employee inquiries and provide support on HR-related matters
• May need to manage full suite of staff recruitment process which includes but not limited to sourcing, screening and coordinating interviews.
• Other ad-hoc duties assigned by management.

Requirements:

• Diploma in Human Resource with minimally one year of relevant experience
• Comfortable to travel as you may need to travel on site (islandwide) when needed

Other Information:

• Location: Kaki Bukit
• Working hrs: Monday to Friday: 9.00AM to 6.00PM
• Salary: $2,500 - $3,000

Job Responsibilities

• Provide full spectrum of recruitment support

• Proactively liaise with department managers on their resource requirements

• Prepare recruitment advertisement, arranging and preparing of interviews, creating and maintaining the resume database

• Posting of job advertisements at various job portals

• Provide support in the processing and full administration of work pass applications and coordinating and accommodation arrangement, if any.

• Compile all documents according to new hire check list

• Conduct screening, interviewing and selection assessments

• Provide timely feedback on sourcing status and proactively provide recommendations to resolve barriers and challenges encountered

• Compile and update job descriptions, and conduct staff orientation program

• Work closely with HR team in ensuring that HR and employee information are provided timely and accurately

• Participate in continuous improvement on HR work processes and create SOPs and documentations

• Maintain an effective and user-friendly document control and filing system

• Develop and implement strategies to increase employee engagement

• Participate in company events management

• Provide accurate HR reports on a timely basis

• Support in all ad-hoc HR projects as required

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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**We regret to inform that only shortlisted candidates would be notified.

Linda LIM
Registration Number: R1221302
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)