Job Description:

• Handle foreign worker related duties such as work pass application/renewal, worker employment contract, medical examination arrangement, training courses application, registration of address in MOM portal, etc.
• Manage employee attendance, overtime, inactive employees, and accommodations
• Maintain and update HR databases, records, and files
• Assist with recruitment, onboarding, and offboarding processes, including contract preparation
• Provide support to the HR team in the process of hiring workers
• Conduct orientation for newly hired workers
• Book air tickets and handle administrative tasks for the HR team
• Prepare monthly reports on payroll, deductions, and absenteeism
• Handle all related Workers Dormitory Issues and PCP applications
• Handle ad hoc HR duties as assigned by Superior

Requirements:

• Diploma in Human Resources, Business Administration, or a related field
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• At least 2 years of experience in HR support roles (preferred)
• Strong organizational and time management skills
• Excellent communication and interpersonal abilities
• Ability to work independently and collaboratively within a team
• Attention to detail and a problem-solving mindset

Location: Jamiyah Headquarters, Geylang, Singapore

Job Type: 5-Day Work Week, Monday to Friday, Saturday, Once a month

Why Join Jamiyah Singapore?

• Purpose with Impact: Be part of a team that directly supports the community.
• Inclusive and Supportive Culture: Work in a multicultural environment where respect, teamwork, and support are core values.

Key Responsibilities:

• Manage digital recruitment channels, including job portals and candidate databases, to attract top-tier talent and build a robust talent pipeline.
• Coordinate interview logistics, facilitate panel interviews, and conduct thorough reference and background checks for shortlisted candidates.
• Manage pre-employment screenings, including medical and psychometric tests, and generate insightful recruitment reports for leadership review and data-driven decision-making.
• Maintain up-to-date HR files and databases, diligently updating employment statuses, designations, and other critical records, while ensuring compliance with data protection regulations.
• Continuously monitor, evaluate, and update HR policies and procedures to ensure they are current, compliant, and contributing to the organization's strategic objectives.
• Conduct exit interviews, coordinate handover protocols, and analyze attrition data to identify trends and implement retention strategies.
• Attend to grievances, participate in conflict resolution meetings, and implement proactive measures to maintain a positive work environment.
• Be prepared to perform other duties as assigned.

Requirements:

• Minimum Diploma or Bachelor Degree on the relevant field.
• 1 - 2 years of HR role experience, or an equivalent combination of education and/or experience, preferred
• Basic understanding of HR Strategies, Principles and functions.
• Proficiency with Microsoft Office, especially Word and Excel.
• Ability to deal with confidential information sensitively and appropriately.
• Excellent listening, written, and oral communication, organizational, and time-management skills.
• May require to work after office hours or weekends during events periods.

Benefits

• Comprehensive Medical & Leave Benefit.
• Supportive and conducive work environment.
• Training & Development opportunities.
• Unlimited opportunities to develop and harness your skills across multi-verticals.

Assist the HR manager to oversee HR Department & manage the full spectrum of HR Functions and adminstration.

• Provide HR support to the Manager on recruitment, performance review, employee relations, compensation & benefits.
• Conduct orientation to new employees.
• General HR administrations, such as preparation of appointment letters, confirmation letters, memo and etc.
• Coordinate with Operations Department to evaluate on the next course of action after being notified of any disciplinary case.
• Conduct exit interview. (For foreign resignees)
• Liaise with relevant ministries and agencies to process Work Permit, S Pass, Employment Pass for Malaysians (TS), Non-Traditional Sources (NTS), People Republic of China (PRC).
• Implementation of HR policies and recommend appropriate practices to ensure consistency and long term substainability of HR policies.
• Carry out any other duties as and when assigned by immediate supervisor or higher management.
• Involved in recruiting process, in connecting workers, negotiations, explainations of contracts.
• To apply, renewal work permits, arranging medical checkups, purchase of security bonds, air tickets for repartiation and home leave employees.
• To apply and ensure MWOC is secured for employees.
• Monitor employee progress and stay abreast on company climate and culture, ensuring it stays positive and productive.
• Demostrate leadership abilities.
• To assist other departments managers when necessary to gain exposure in other areas.
• Undertake any ad-hoc projects assisgned by superior/management team from time to time
• To arrange for Medical/WICA insurance yearly renewal and process any claims pertaining to workers medical/wica case.

Responsibility

• Manage the group overall human resource & administration functions of the company.
• Formulate effective recruitment plan to meet operational needs and expectations.
• Provide management skill to monitor and enforce HR policies & procedures, and all departments apply correctly & consistently in all areas.
• Formulate an effective strategy and plan to maintain and improve staff performance with performance assessment system and reward management system.

Competency requirement

• Diploma or above in HR preferred.
• 2 to 3 years experience in similar HR capacity.
• Knowledge on Singapore Employment Act.
• Good communication & interpersonal skills.
• Self-motivated, organized and able to work independently.

Key Responsibilities:

• Handle end-to-end recruitment, including posting job advertisements, screening candidates, and coordinating interviews.
• Oversee onboarding and orientation programs for new hires.
• Maintain and update employee records, ensuring compliance with local labor laws and company policies.
• Administer payroll, attendance, and leave management systems.
• Organize training programs, including hygiene courses and pre-employment medical checks.
• Manage work pass applications, renewals, and cancellations for foreign staff.
• Foster a positive and inclusive work environment, addressing employee concerns effectively.
• Coordinate team bonding activities and town hall meetings.
• Ensure compliance with workplace safety, health, and employment regulations.
• Assist in developing and implementing HR policies and procedures.

Requirements:

• Diploma or degree in Human Resource Management or a related field.
• At least 1 year of experience in an HR role, preferably in the F&B or hospitality industry.
• Familiarity with local employment laws and work pass requirements.
• Strong interpersonal and communication skills.
• Ability to multitask and work in a dynamic environment.
• Proficiency in Microsoft Office and HR software systems.
• Bilingual in english and mandarin to liaise with mandarin speaking counterparts

• Manage and process payroll for all workers on a timely basis, such as, computation of staff' salaries, allowances and deductions, processing of wages, statutory submissions, annual & ad hoc tax fillings, etc
• Manage claims from employees and with government authorities( Levy Waiver, etc)
• Supporting Employees and Management by driving, planning, coordinating and implementing effective HR guidelines, procedures and guidelines across the full spectrum of HR
• Analysis of Manpower resource allocation, visa quotas and emplyee satisfaction
• Manage work pass apllications, renewals & canncellations
• Manage the repatriation of work permit holders
• Putting together regular and ad hoc payroll and costing reports for management and employees
• Continuous improvement of HR systems and policies
• Ensuring training is implemented to ensure all necessary certificates and / or Licenses are obtained by the company under full compliance of regulations
• Maintaining employee record, employee payment details and health records, employee relation and communication

Location: Yishun

Day: Mon-Fri

Timing: 9am to 2pm

Job Scope:

- Liaising with MOM

- Filing of documents

- HR & admin duties

- Preparation of materials & other ad hoc duties

Salary: $1000

Job Highlights

• Lunch provided
• In-house gym facility
• Short walking distance from Tuas Link MRT

Job Duties & Responsibilities :

• Handle day-to-day HR operational and administrative activities.
• Manage recruitment, selection & onboarding process for replacement and new employees.
• Handle application for new, renewal, cancellation and repatriation of Foreign worker.
• nsure complaince and always updated with current regulation from MOH and MOM.
• Handle renewal of group health Insurance, submission and follow up of insurance claim.
• Maintain and update employee P- File.
• Plan and schedule training programme for employee based on the regulation, compliance and apply grant accordingly.
• Handle employee relations.
• Any other ad-hoc duties as assigned by Director.

Job Requirements :

• Diploma in Human Resource Management/Business Studies or its equivalent.
• Minimum 2 years relevant working experience in the HR field as generalist role.
• Past working experience in manufacturing industry is a plus.
• Wiling to work in Tuas area.

Roles & Responsibilities

Responsibilities:

• Handle payroll, yearly Auto-Inclusion Scheme submission and leave management - own the payroll process and contribute to its continuous improvement
• Administration/Employee Data Management matters
• Handle recruitment matters pertaining to interns
• Support recruitment process (including recruitment, on-boarding, confirmation, off-boarding and orientation)
• Data management of leave and claims in HRIS
• Support performance appraisal process and compensation and benefits activities
• Childcare leave claim submission and tracking
• Support work pass matters (New applications, renewals, cancellations)
• Handle and resolve employee queries
• Other ad-hoc tasks assigned

Requirements:

• Experience – 3 year of experience
• Language – English required, and Mandarin preferred
• Personnel and Human Resources — Knowledge of labour law (MOM)

JD

1. Recruitment & Talent Acquisition

· Manage end-to-end recruitment processes (job postings, screening, interviewing, and onboarding).

· Develop recruitment strategies to attract talent, including job fairs and collaborations with institutions.

· Identify manpower needs and ensure timely recruitment.

2. Employee Onboarding & Offboarding

· Handle orientation and onboarding programs for new hires to ensure smooth integration.

· Prepare employment contracts, letters of offer

· Manage exit interviews, clearances, and offboarding procedures.

3. Compensation & Benefits Management

· Payroll processing and attendance management.

· Manage employee benefits, including leave, insurance, bonuses, and incentive programs.

· Monitor compliance with local labor laws (CPF contributions, tax submissions, etc.).

4. Performance Management & Employee Development

· Support managers in setting KPIs and conducting performance reviews.

5. Employee Relations & Labor Law Compliance

· Provide advisory support on employee issues, including grievances and disciplinary actions.

· Ensure compliance with labor laws and company policies.

· Manage employee engagement programs to foster a positive work environment.

7. HR Systems & Data Management （JUSTLOGIN)

· Set up attendance, payroll, and employee management SOP

8. Hands-on HR Operations

· Personally handle sensitive HR matters, such as disputes, investigations, and legal cases.

· Ensure smooth day-to-day HR operations, such as timekeeping, overtime, and staff scheduling.

8. ADHOC Task assigned by manager

Qualifications/requirements:

· Degree in Human Resource Management or Business or related field

· At least 3 years of experience in HR operations in Singapore

· Strong knowledge of statutory regulations and the Employment Act

· Maturity and ability to navigate through varied employment regulations and challenges

· Flexibility and willingness to be very hands-on in all aspects of the role

· Ability to deal appropriately with highly confidential information with tact and diplomacy

· Prior experience in F&B industry is a must

· Speak, write, and fully understand both English and Mandarin in order to liaise with directors

· The ability to manage multiple tasks and priorities successfully.

HR Manager Responsibilities:

• Consistently recruiting excellent staff.
• Maintaining a smooth onboarding process.
• Training, counseling, and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews.
• Developing clear policies and ensuring policy awareness.
• Creating clear and concise reports.
• Giving helpful and engaging presentations.
• Maintaining and reporting on workplace health and safety compliance.
• Handling workplace investigations, disciplinary, and termination procedures.
• Maintaining employee and workplace privacy.
• Leading a team of junior human resource managers.

HR Manager Requirements:

• Bachelor’s degree in human resources management or equivalent.
• Experience in human resources or related field.
• Ability to build and maintain positive relationships with colleagues.
• Experience in educating and coaching staff.
• Experience in conflict resolution, disciplinary processes, and workplace investigations.
• Experience in following and maintaining workplace privacy.
• Ability to give presentations.
• Knowledge of relevant health and safety laws.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.

Responsibilities:

• Provide day to day support in HR and administrative functions.
• Assist to verify business expense claims and leave records where applicable.
• Maintenance of employees p-files and HR documents.
• Screening of job applications, scheduling of interviews and interview candidates for assigned job positions.
• Assist with coordination of new hires on-boarding programme and conduct orientation.
• Handle training administration and coordination, including registration of training courses.
• Manage in-house Learning Management System on uploading events, sessions and completion of e-Learning modules.
• Co-ordinate, organize appointments and meetings with departmental secretaries, where required.
• Monitor and maintain an adequate inventory of office and grocery supplies.

Requirements:

• Min GCE 'O' Level
• 2 to 3 years of experience handling HR & Admin duties.
• Ability to work independently and cohesively with fellow colleagues as part of a team, reliable, meticulous, pro-active with good follow-up skills.

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $3,500

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L3833V38 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

• Support HR-related administrative tasks.
• Verify workers' job cards and timesheets for payroll processing.
• Maintain accurate records of leave entitlements, including annual, medical, and other types of leave.
• Handle applications and renewals for Work Permits
• Coordinate training programs for workers
• Assist with ISO, Green & Gracious, and other audit preparations.
• Perform ad-hoc administrative duties as needed.

Requirements

• Detail-oriented and meticulous in work.
• Capable of thriving in a fast-paced environment.

Key Roles and Responsibilities

• Overall in charge of HR Function with full spectrum of services including recruitment and talent management/retention, succession planning, workforce planning and scheduling, training and development, salary and benefits administration and total reward function, support overseas subsidiary setup, build dedication and commitment, discuss issues and conflicts, recognition and incentives system, policy and compliance etc.
• Serve as a HR Business Partner and work closely with HOD to understand business objectives, and whenever deemed necessary, implement jointly with function leader the appropriate HR solutions/framework.
• An active member of the leadership team to lend HR perspective and advice to discussions.
• Work on annual manpower planning and budgeting.
• Provide support to the Senior Management team with organizational changes such as communication of changes, managing ground sentiments, employee talent engagement.
• Drive and lead HR projects such as Annual Performance Appraisal Exercise, bonus pay-out exercise, external audits that involve HR functions and etc.
• Nurture the HR team members through developing and upping their job competencies, with a view to mentoring them to be independent and competent employees.
• Formulates, implements, and reviews HR policies and regulations to meet business objectives, and ensure their relevance in the face of any changing business directives or legislations and statutory requirements.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Develop the Learning and Development framework
• Negotiation of Collective Agreement with the Union
• DPO (Data Protection Officer) for the organization.
• Perform other tasks as assigned by the supervisor.

Requirements

• Diploma/Degree ideally in Human Resources Management or equivalent.
• Minimum 8 to 10 years’ experience, with at least 2 to 3 years in a managerial role
• An Independent self-starter to lead, act and execute company directives
• Proficient in Singapore Employment Act
• Familiarity with Policy formulation and implementation
• Analytical and Critical thinking skills
• Problem-solving and decision-making skills
• Proficient in Microsoft Office
• Good listening and communication skills (verbal/written)
• Relation-building skills
• Union management skills

Position Overview

As an HR Executive in an organization registered as an Institution of Public Character (IPC) in Singapore, you will provide support to the HR function and assist in managing HR operations and compliance with IPC guidelines. This role is ideal for candidates who are eager to develop their HR skills in the charitable sector.

Roles and Responsibilities

HR Operations and Administration

• Assist in various HR operational tasks, including employee onboarding, offboarding, attendance tracking, leave administration, data management, such as maintaining accurate and up-to-date employee records, including personal information, contracts, leave records, and training records.
• Handle HR-related correspondence, such as employment letters, confirmation letters, and employee communications.
• Support payroll administration and benefits administration processes.

HR Policy Implementation and Documentation

• Assist in implementing HR policies and procedures that align with the organization's values and IPC guidelines.
• Communicate HR policies to employees and provide guidance on HR-related matters.
• Support the dissemination and training of HR policies to ensure consistent understanding and compliance among employees.
• Assist in maintaining and updating HR policy documents.

Recruitment, Onboarding Support, Employee Engagement and Welfare

• Assist in recruitment activities, including posting job advertisements, screening applications, and scheduling interviews. Conduct reference checks and assist in coordinating pre-employment assessments.
• Support the preparation of employment contracts and ensure compliance with relevant employment laws and regulations.
• Assist in facilitating the onboarding process for new hires, including conducting orientation sessions, and managing documentation.
• Support employee engagement initiatives, such as staff events, recognition programs, and employee feedback mechanisms.
• Assist in administering employee welfare programs, such as insurance schemes, employee assistance programs, and wellness initiatives.
• Collaborate with relevant stakeholders to foster a positive and inclusive work environment.

Requirement

• Diploma in Human Resources Management or a related field or relevant HR certifications.
• Some exposure or familiarity with Institutions of Public Character (IPC) guidelines and regulations issued by the Commissioner of Charities would be an advantage.
• Basic understanding of Singapore's employment laws and regulations.
• Strong attention to detail and organizational skills, with the ability to manage multiple tasks simultaneously.
• Proficiency in MS Office suite.
• Familiarity of HR information systems would be an advantage.
• Excellent interpersonal and communication skills, with the ability to work effectively with diverse stakeholders.
• Ability to handle sensitive and confidential information with discretion.
• Proactive and eager to learn, with a willingness to take on new responsibilities and develop HR skills.

Roles & Responsibilities

HR Assistant provides administrative support to the HR department and assists with various HR functions. This role includes maintaining employee records, assisting with recruitment, coordinating training sessions, and ensuring smooth daily HR operations.

Key Responsibilities:

Administrative Support:

- Assist in handling general HR-related inquiries from employees.

- Assist in drafting and maintaining HR policies and documents.

- Maintain the HR filing system, ensuring confidentiality.

Recruitment Assistance:

- Post job advertisements on various platforms.

- Schedule interviews and coordinate communication with candidates.

- Assist in onboarding new hires by preparing documents and orientation materials.

Employee Records and Data Management:

- Maintain and update employee records in the HR database.

- Track attendance, leaves, and benefits records.

- Prepare reports related to HR metrics.

Training and Development Coordination:

- Assist in planning and organizing training sessions or workshops.

- Monitor training schedules and attendance.

Event Support:

- Support HR-led events, such as team-building activities or wellness programs.

General HR Assistance:

- Provide support for payroll preparation and other HR projects.

- Assist with any ad hoc tasks as directed by the HR Manager.

Requirements:

- Diploma or degree in Human Resources, Business Administration, or a related field.

- Strong organizational skills with attention to detail.

- Good communication and interpersonal skills.

Responsibilities:

• Oversee the recruitment process to ensure the company attracts and hires qualified candidates.
• Act as a point of contact for employees regarding workplace concerns, complaints, or conflicts.
• Oversee the development and implementation of performance management systems.
• Facilitate leadership development and career progression programs to ensure continuous employee growth.
• Administer employee compensation programs, including salary structure, bonuses, and incentives.
• Ensure that HR policies and practices comply with local, state, and federal labor laws and regulations.
• Develop and implement strategies to foster employee engagement, satisfaction, and retention.
• Conduct surveys and gather feedback to measure employee morale and organizational culture.
• Develop initiatives that recognize employee achievements and promote a positive work-life balance

Requirements:

• At least 3 years experience in HR roles
• Strong understanding of labor laws, employee rights, and HR compliance regulations.

Location: Lorong Chuan (CCL)

Job Title: HR Executive

Main Responsibilities:

- Manage and create job listings

- Conduct interviews and filter candidates

- Assist with on-boarding and off-boarding of staff

- Tracking employee leave and attendance

- Processing salaries and remuneration

- Defining workplace policies

- Employee conflict resolution

- Performing succession planning

- Creating a safe work environment

- Other ad-hoc duties assgined

Work Schedule:

- 5 day work week (no weekends)

- Full-time

Requirements:

- at least a Local Diploma in any field

- preferable but not compulsory at least 1 year of experience in recruitment or HR related roles

Responsibilities:

• To lead and direct the Human Resources (HR) department.
• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manage the full spectrum of human resource functions such as recruitment and hiring, manpower planning, compensation and benefits, manpower planning, learning and development, employer-employee relations and workplace safety.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• To develop and implement HR strategies and policies, ensure compliance with local laws and regulations and the company development needs;
• To ensure HR compliance in all areas and effective implementation of HR strategies aligned to the Institute’s business objectives.
• Formulates plans for the development of the company's organizational structure and personnel, and promote their implementation;
• Planning employee’s benefit plans to design and implement;
• Closely linked with the business department, organize regular inventory and internal talent assessment work;
• Administering the full spectrum of the payroll includes accurate and timely processing of payroll, CPF submission, income tax preparation and submission, reservists’ pay and all other claims, reconciliation of the monthly payroll reports, audit matters and all other payroll-related matters.
• Perform any ad hoc duties as assigned by the Management whenever required.

Requirements:

• At least 5 years Food&Beverage HR management experience
• Bachelor’s Degree in Human Resource Management / Business
• Well-versed with the local Employment Act and other related employment guidelines/regulations
• Leadership quality and ability to lead a team and supervise projects
• Excellent written and verbal communication skills
• Strong problem-solving skills and ability to multi-task in a fast-paced environment

Here is an excellent opportunity to join a prominent Singapore-headquartered organization with a growing international footprint as HR Business Partner and be part of their high-performing HR team.

Some of the key responsibilities will include:

• Support assigned business divisions at the strategic level, partnering closely with the business stakeholders on resource planning and talent acquisition and providing sound HR advice on all strategic people matters
• Collaborate with the broader HR team (Total Rewards, Talent Management, HR Shared Services) on delivery of HR services and programmes
• Participate in HR-related projects to drive continuous improvement in HR processes

To be eligible for this role you will require:

• Degree qualified with 8 to 10 years of HR Business Partnering experience, preferably in a fast-paced environment and large organisations
• Sound knowledge of the Employment Act, Human Resource organisational policies, processes and best practices
• Strong interpersonal and consulting skills in dealing with employees at all levels of the organization
• Strong analytical, problem-solving, writing and presentation skills
• A strong sense of ownership with high personal integrity
• A self starter who is agile, inquisitive and keen to learn

Please contact Lucy James by emailing your cv directly in word format with job reference no. JOB-13541 to [email protected].

Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days we regret to inform you that your application for this position was unsuccessful.

EA License Number: 16S8131

Recruiter License Number: R24125836

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok‘s sponsorship of a visa.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The R&D team is responsible for the platform development of TikTok and its affiliated companies, dedicated to building advanced and user-friendly infrastructure platforms to enhance the efficiency and satisfaction of internal R&D staff when using the infrastructure. Our products include a Cloud Platform, PaaS Platform, FaaS Platform, Gateway Platform, Middleware Platform, Storage Platform, Site builder Platform, etc.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

What You Will Do:

1. Participate actively in the recruitment life cycle, which includes sourcing, screening and engaging top talents.
2. Support strategic talent-mapping, market research projects and deliver insights to business leaders to support business growth.
3. Support new projects, and/or optimize current processes to improve efficiency and effectiveness.
4. Achieve a holistic business understanding through collaborating with cross-functional and regional teams.
5. Support HRBP in any other general HR-related work and/or projects.

Minimum Qualifications

1. Final year or recent graduate in HR or a related technical discipline.
2. Oriented with a passion for learning and development, and full enthusiasm for human resources-related work.
3. Demonstrated understanding of the internet industry, previous work, or intern experience in HR is highly valued.
4. Strong sense of responsibility and interpersonal skills, a team player, and enjoys working with others in a collaborative, social environment.
5. Must obtain work authorization in the country of employment at the time of hire, and maintain ongoing work authorization during employment.

For TikTok

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected]

- Provide full spectrum of HR

- Manage recruitment, including reviewing job descriptions, posting job advertisement, sourcing, screening, scheduling interviews, conducting interviews to offering and on-boarding of new hires

- Prepare Company Policies / Employee Handbook / Safety Orientation and all other document require by Management

- Participate improvement on HR work processes and create SOPs and documentations

- Ensure employee compliance with company policies

- Maintain and update employee record - Info Tech

- Assist with MOM related survey, Application & renewal of work passes on MOM website

- Manage payroll processing and attendance tracking

- Ad hoc duties as assigned by Head of Department

Client Success Partner – This role is a trusted advisor and advocate for our strategic clients, responsible for driving adoption, expansion, and renewal of our services. This role requires a deep understanding of our offerings, our clients' businesses, and the ability to build strong, long-lasting relationships. The ideal candidate possesses a proven track record in client success, service delivery, and account management within a complex technology, SaaS environment or Systems Integrator environment.

You will:

Develop a deep understanding of client needs and objectives:

• Conduct thorough onboarding to understand clients' business goals, challenges, and key performance indicators (KPIs).
• Proactively identify opportunities to leverage our services to address client needs and drive business value.
• Maintain regular communication with key client stakeholders to build rapport and stay informed about evolving needs.

Drive adoption and utilization of our services:

• Develop and execute adoption plans tailored to each client's specific requirements.
• Provide ongoing training, support, and guidance to ensure clients maximize the value of our services.
• Monitor service utilization and identify areas for improvement.
• Proactively address any roadblocks or challenges hindering adoption.

Identify and pursue expansion opportunities:

• Develop a deep understanding of our product roadmap and identify opportunities to upsell or cross-sell relevant services.
• Collaborate with sales and product teams to develop and present compelling expansion proposals.
• Negotiate and close expansion deals that deliver mutual value.

Secure timely renewals and minimize churn:

• Proactively manage the renewal process, ensuring clients are satisfied with our services and understand the value they deliver.
• Identify and mitigate any potential churn risks.
• Negotiate and secure renewal agreements that meet both client and company objectives.

Oversee service delivery and ensure client satisfaction:

• Act as the primary point of contact for service-related inquiries and issues.
• Collaborate with internal teams to ensure timely and effective resolution of client issues.
• Monitor service performance and identify areas for improvement.
• Proactively gather client feedback and identify opportunities to enhance service delivery.

Requirements

• MBA or Bachelor Degree in Computer Science, Information Technology, or a related field
• With 20 years of proven success in client success, account management, or service delivery roles, preferably within a Systems Integrator, technology or SaaS company
• Experience with CRM software (e.g., Salesforce) and project management tools
• Ability to build rapport and establish trust with senior-level client stakeholders
• Ability to translate technical concepts into business value and articulate the ROI of our services
• Excellent communication and presentation skills
• Strong problem-solving and analytical skills
• Proactive and results-oriented

HR Executive

Location: Singapore

Company: Retail of Skincare and Beauty Services

About Us: Our Company is a leading retailer of skincare and beauty services in Singapore. We are passionate about delivering exceptional beauty and wellness experiences to our customers. As we continue to grow, we are seeking a dynamic HR Executive to join our team and play a pivotal role in driving our people strategy.

Key Responsibilities:

• Full HR Spectrum: Manage the full spectrum of HR functions including recruitment, payroll processing, employee relations, performance management, and HR administration.
• Recruitment: Lead end-to-end recruitment processes, including job posting, screening, interviewing, and onboarding. You will work closely with hiring managers to understand staffing needs and ensure the best talent is attracted and retained.
• Payroll Management: Oversee monthly payroll processing, ensuring accuracy and compliance with statutory requirements.
• Pass Applications: Handle work pass applications, renewals, and cancellations, ensuring compliance with Ministry of Manpower (MOM) regulations.
• HR Policies and Procedures: Develop, implement, and maintain HR policies and procedures that align with the company's goals and comply with local labor laws.
• Employee Relations: Act as a point of contact for employee queries, manage employee relations issues, and support conflict resolution.
• MOM Compliance: Stay updated on Singapore's labor laws and regulations, ensuring the company’s HR practices are compliant with MOM guidelines.

Requirements:

• Minimum of 3 years of HR experience, with a strong focus on recruitment and payroll management.
• In-depth knowledge of Singapore’s employment laws and MOM regulations.
• Experience with work pass applications and other MOM-related procedures.
• Proficiency in HRIS systems and payroll software.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Previous experience in the retail or beauty industry is a plus.

What We Offer:

• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional development and career growth.
• Staff discounts on our skincare and beauty products.

General Administration

• Provide support for all answering of calls
• Update pest control services report (weekly) and mosquito breeding report (monthly)
• Order stationeries and pantry supplies and gifts (for occasions)
• In charge of the maintenance of the copier machines and order toners when required
• Maintain record of Company Vehicles and apply Shell card for new vehicles, vehicles auditing
• Apply for PUB for water and electricity supply for office, town council and public toilets and accommodation of foreign workers and season parking for lorries
• Any adhoc duties as assigned

Recruitment

• Support recruitments for Operations teams with recruitment. administrative, organizational and logistical tasks.
• Serving as the logistical point of contact for both internal and external candidates at the written offer stage, including interacting directly with the candidates and ensuring signed paperwork is received in a timely manner.
• Managing various aspects of the candidate experience post offer acceptance, including ensuring accurate start dates and compliance of onboarding paperwork.
• Maintain accurate record keeping and consistent storage of new hire candidate records.
• Completing daily, weekly, monthly and quarterly reports as required.
• Conduct new employees’ orientation, exit interviews, referral programs.
• Updating of handbooks, orientations programs and documents templates when required.
• Any other ad-hoc tasks that are assigned.