Desktop Support Engineer (Band 1)

Working Location: Tuas / Jurong / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Service Executive

Location: Changi

Working days: 5 days

Weekday: 8am - 5.45pm

Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

School Coordinator

Location: Jurong East

Working days: 5 days (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $2200 - $2800

Key Responsibilities: -

• Establish/identify new sales opportunities, secure sales to achieve Individual Sales Budgets & Enrolment Budget for course base assigned.
• Provide professional sales & products service to all customers' enquiries to convert to enrolment & sales.
• Assisting in organizing events/roadshow to promote products.
• Conduct Trial Lessons, Open House and Students' Concerts/Graduation events, as planned.
• Ensure smooth operations of music school.
• Assist with the requisition for stores’ stock replenishment and ensure that an adequate level of stock is maintained at all times.
• Perform any ad-hoc duties or projects as assigned.

Requirements: -

1. Candidates must possess at least 1-2 years’ experience in retail industry.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Senior School Executive

Location: Clementi

Working days: 5 days (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $3,500 - $4,200

Key Responsibilities:

Primary Role

• Achievement of school enrolment and store revenue budget of music school (branch)
• Teachers’ management and administration (more than 50 teachers full and part-time)
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc
• Studio and facilities management

Secondary Role

• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department
• Perform any adhoc duties or projects as assigned.

Requirements:

1. Diploma graduate preferred
2. Experience in similar or service related industry preferred (enrichment centers)
3. Retail sales experience is not mandatory

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Staff Nurse (SNB Registered / Up to $5000)

• Salary: $2800 ~ $5000 (depending on exp)
• Working Location : Orchard / Novena
• Working hours: To be discussed

Interested applicants can send your resume to 8739 9469 Janie and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Job Requirements:

• Registered Nurse with Singapore Nursing Board
• BCLS & AED Certified will be advantageous.
• Degree or Diploma in Nursing

Job Responsibilities:

Patient Care Management

• Scheduling patient appointments and making reminder calls.
• Handle patient enquires via phone/emails/ whatsapp
• Assist doctor during consultation and clinic procedures
• Handle ordering of radiology exams, blood tests and other orders for patients, and also tracing of such reports for follow up consultations
• Provide clear instructions on the aforementioned exams
• Handle booking of operation theatres, wards, anaesthetist, frozen sections and others for a surgery
• Provide financial Counselling to patients who need to go for surgeries and provides, by giving estimates total fees
• Liaising with insurance companies to raise pre-authorizations and letters of guarantee
• Maintain effective communication with patients who are undergoing treatment and providing them with advice

Administrative Management

• Registering and billing of patients visits
• Submit claims for outpatient visits on TPA portals
• Maintain clinic inventory and equipment, including coordinating with external vendors for purchasing and maintenance of equipment and services

#SCR-jiajia-fun

Fun Jia Jia (Janie) | Reg No: R22107945
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Senior Physiotherapist

• Salary: $6,000 – $9,000 (depending on experience)
• Location: Novena
• Working days : 5 days / 5.5days (to be discussed)
• Working hours: 930am / 10am - 530pm (to be discussed)

Job Responsibilities:

• Conduct comprehensive assessments, treatment plans, and rehabilitation programs for patients.
• Deliver high-quality, patient-centered care for individuals with complex neurological and musculoskeletal conditions.
• Oversee daily operations and administrative tasks, ensuring the smooth running of the clinic.
• Support the sales and demonstration of medical equipment (with commission opportunities).
• Lead and mentor junior therapists and assist with ongoing training.

Job Requirements:

• Diploma or Degree in Physiotherapy from an institution recognised by the Allied Health Professions Council
• AHPC Registration is a must
• Proven expertise in rehabilitation for stroke, spinal cord injuries, and neurological conditions.

Interested candidates feel free to contact me.

wa.me/6597930832

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Sales Coordinator (5 days / Garment Wear Industry)

Interested applicants can send your resume to 8739 9469 Janie and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Working Days: Monday – Friday (7:30am - 4:30pm / 8:30am-5:30pm / 9:30am-6:30pm)
• Working Location: Tai Seng
• Salary: $2500 - $3000 + AWS + Performance Bonus

Requirements:

• Experience in garment industry with min. 2 years related working experience

Responsibilities:

• Process buyers’ orders
• Customer Service
• To co-ordinate samples and work closely with production on order lead-times, handles day-to-day problems and ensure timely delivery
• Liaise with suppliers and clients
• Prepare quotations, tenders, purchase orders, delivery orders, data entry, etc.
• Plan delivery schedule

#SCR-jiajia-fun

Fun Jia Jia (Janie) | Reg No: R22107945
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Purchaser

• Salary: $2200-$3000
• Mon to Friday 8am to 5pm (Alternate Saturday WFH 8am-12pm)
• Location: Penjuru Lane

Job Responsibilities

• Sourcing/negotiation with various suppliers and subcontractors from company’s vender’s list for pricing/quality/service, to ensure cost competitiveness and service to meet company requirement;
• Keep update of purchase order into company costing system;
• Make monthly purchase report;
• Update vender list of suppliers and subcontractors, build up and update direct contact with local and overseas makers;
• Build up and update data base of company production consumables, ship store supply and ship spares for quotation and purchase purpose;
• Prepare documents including delivery order and apply related permits for ship’s repairs at request;
• Assist for operations arrangement, such as coordination with ship’s agent, superintendent, sub-contractors and our repair team for daily operation if necessary;
• Assist for quotation of ship store and spare supply if necessary;

Job Requirements:

• With relevant experience in Marine Industry / Ship Chandler would be an advantage

Interested candidates feel free to contact me.

wa.me/6597930832

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Position Title: Mangement Trainee
• Location : Various location
• Working Days : 44hrs per week including weekend and PH (5days)
• Salary : $3,000 - $3,500 (Depends on Experience)
  Roles & Responsibilities
• To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.
• To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.
• To constantly monitor the daily sales and assist the Outlet Manager/
• Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.
• To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.
• To consistently give and receive feedback constructively.
• To motivate the team to work towards the Company vision.
• To inject ideas for making work processes more efficient.
• Communicate to all staff, including outlet kitchen staff, ensuring that appropriate instructions are channelled downwards including information that might be communicated by the Operations Manager, Area Manager, Senior Outlet Manager, Human Resources Department or Supervisory Board.
• To be responsible for the overall outlet cleanliness, safety, and housekeeping.
• To administer all paperwork effectively including proper filing and timely submission of daily/weekly/monthly reports.
• To hold daily line-up meetings with the team reviewing daily sales, corrective action plans, events, safety issues/concerns, and guest comments.
• Acquire information about methods, procedures, and standards required to contribute to the smooth running of the Business.
• From time to time, will be assigned to specific projects with performance objectives to stretch their potential further.
• Any other appropriate duties and responsibilities as assigned by Superior/Senior Management.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Electrical Engineer

Working days & hours: Mon - Fri ; 815am - 530pm (OT is required)

Location: Joo Koon (Transport from Lakeside / CCK / Joo Koon MRT)

Salary: $3000 to $3500 + OT

Summary

The engineer is responsible for supporting motor & generator services, transformer services and switchgear services.

Primary Responsibilities

• Take charge of maintenance, troubleshooting, repair, commissioning and replacement of machinery equipment and systems such as chillers, motors, switchgears, generators and transformers.
• Carry out testing for all types of protection and maintenance.
• Develop and maintain relations with supervisors, assistant supervisors and other department on engineering concerns.
• Identify and solve engineering problems as needed.
• Ensure works are done timely.
• Ensure all safety aspects of the team.
• Mentor and train up technicians.

Knowledge and Skill Requirements

• Diploma or Degree in Engineering with a minimum of 1 year relevant experience

Interested candidates feel free to contact me.

wa.me/6597930832

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position: Delivery Driver Class 4
Location: Pandan Ave / Bedok / Yishun
Working Day : 5.5days ( Sunday off)
Working Timing : 10AM - 8PM (Mon - Tue) | 2PM-10PM (Wed- Friday) | 12 - 5PM (Sat) no break
Basic: $2400 + Allowance $400 + Monthly incentives $900

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Review route manifest prior to pickups to ensure appropriate products are picked up from each customer in a designated time frame
• Perform vehicle inspection before departure
• Load and unload parcels in a safe and secure manner to prevent damage, spillage or loss
• Communicate any traffic delays or concerns to supervisor as needed
• Maintain good communication and relations with internal and external stakeholders
• Comply with company safety standards
• Complete all necessary paperwork during pickups
• Report all mispicks to supervisors
• Exhibit professionalism with customers at all times, to include proper dress attire representing the company

Requirements

• Possess Class 4 driving license is a must
• Able to carry heavy furniture and heavy equipment

Position: Line Haul
Location: Pandan Ave (West) / AMK
Working Day : 6Days (Sunday - Friday , SAT OFF)
Working Timing : 10pm - 6am
Basic: $2300 + Shift Allowance $150 + Skill Allowance$400 +Allowance $140 + Monthly incentives

Jobscope:

• Internal transfer of our parcels from warehouses to warehouses
• Driving of 24 footer truck
• Loading and Unloading

Account Assistant

5 days work

8.30am – 6pm

$1800 to $2200 + Allowance =gross $2.2 - $2.5k

Location: Paya Lebar

Requirements:

• Diploma or degree holder
• Training provided
• Basic accounting knowledge

Responsibilities:

• Manage AP and AR accounting functions
• Liaison with banks, financial institutions, auditors and other departments when necessary
• Assist in month end closing
• Any other ad-hoc duties assigned

Interested candidates feel free to contact me.

wa.me/6597930832

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Position: Auxiliary Police Officers
• Able to work 12 hours shift
• Salary Package

i. $3,700 to $4,400 (armed)

ii. $2,700 to $3,300 (unarmed)

iii. Bonus of $35,000 paid in tranche

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

* Provide Protection/Escorting VIP or Business partners

* Security Enforcement & Screening Duties

* Traffic, Crowd & Access Control

Requirements:

* 3 N Levels / 1 O Level / WPLN 5 x Level 5

• Gantry Associate Engineer (2 years contract renewable)
• 4 days, 12 hrs rotating shift from 7-7; first few months permanent night shift from 8.30pm-6am
• Currently the 4 days shift is spread from Monday to Saturday, 2 days off. Sunday is rotating standby.
• Salary: $2700 -$3000
• Location: Bedok office

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job scope:

• To perform comprehensive maintenance for system
• To perform site supervision and hands on when required..
• To perform troubleshooting and devise resolution when issues or faults arises.
• To communicate/supervise contractors on safety and work related tasks.
• To execute job related tasks assigned by Engineer/Shift Engineer.
• To complete reports for jobs done.

Requirements:

• Diploma in Mechatronics, Electrical or Electronics
• Willing to work at height (6 meters) on outdoor public road on gantries.
• Experience in electrical and electronic works.
• Class 3 driving license is required
• Experience in basic Microsoft office.
• Understand basic Window system.
• Experience in site supervision work.
• Understand in Mechanical/Electrical/Electronic system
• Able to work in 12 hours rotating shift, first few months will be permanent night shifts

• Position: Enforcement Officers
• Able to commit 12 hours duty (3 work 1 off , 4 work 1 off)
• Salary Package : $2,700 to $3,000 ( Bonus $3500)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Scope:

* Patrolling and carry out enforcement duties such as illegal parking on public roads or public health

* Attend to public feedback

Requirements:

* Possess minimum class 2B licence

* Secondary education

Sales and Program Engineer

Working Days & Hours: 5 Day | 8.30am-5.45pm

Working Location: Kaki Bukit

Salary Range: $4000-$5000 (can nego)

Job Responsibilities:

You are responsible for the sales & program management of multi- million dollars automation equipment business and providing excellent customers fulfillment, meeting quality and cost goals.

• To provide Sales Projection and Forecast
• Identify business opportunities to expand customer base
• Identify and develop potential customer to increase market share and sales revenue.
• Conducts sales calls, prepares and performs product presentations and RFQ process.
• To formalize the quotation, submission to customer and follow up.
• Develop a sales strategy plan for business expansion and attending industry events to build relationships with key prospects
• To provide leadership and organization skills in coordinating activities of various teams.
• Maintain the effective communications and coordination with customers and within the company
• To establish rapport, relationships with customers and providing excellent customers management services
• To maintain constant communication and liaison with customers on future projects

Job Requirement:

• At least Diplomas in Mechanical / Mechatronics Engineering or its equivalent
• Relevant Experience in Automation, Semiconductor or Consumer Electronic industries
• Regional Travelling is expected

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Kitchen Assistant / Chef

Working Days & Hours: 5 or 6 days | Mon-Sat: 7am to 5pm
Working location: 20 Bukit Batok Cres, Singapore 658080
5 Day Salary: $1800-$1900
6 Day Salary: $2500-$2600

Job Responsibilities

• Preparation of food in compliance with health and safety standards
• General cleaning and maintenance of kitchen equipment
• Ensuring smooth daily operations

Job Requirements

• Relevant Experience

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Outbound Call Agent (Call Centre)

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Cryptocurrency Exchange Business Development Manager

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm (12.30pm – 2pm lunch)
Working location: Tanjong Pagar
Salary: $3500 - $5000 + KPI Bonus

Job Responsibilities

• Expand overseas markets (with a focus on Japan, South Korea, Taiwan, Australia, USA, UK and Canada) and channels, seek high-quality projects and resources, independently handle new project development, business opportunity tracking, contract negotiations, and related tasks.
• Expand community channels: collaborate and expand partnerships with communities, media outlets, and key opinion leaders (KOLs), and maintain relationships.
• Market development: responsible for collecting market and industry information, collaborating effectively with the solution and product departments, possessing a high level of sensitivity and insight into the blockchain industry. Based on an understanding of the market, regulate the strategic layout of the market.

Job Requirements

• Relevant experiences in Cryptocurrency Exchange
• Specialization in Agency or Marketing Promotion to achieve result within 3 Months
• Existing overseas media, project, and high-quality KOL connections are preferred
• At least Bachelor Degree in Marketing/Business or its equivalent

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Role:

Childcare Principal / Vice Principal (Work Near Home / DPL / ADECL)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Attractive Salary Package
• Company Benefits & Incentives
• Career Progression Opportunities
• $4500 to $6000
• Multiple Brands Available (International / Premium / Neighborhood)
• Multiple Locations Island Wide – Arrange center near to your area
• Working Day: 5 Days (Mon - Fri)

Requirements:

• Minimum Diploma in Early Childhood Care and Education - Leadership or equivalent certificates recognized by Early Childhood Development Agency (ECDA)
• Principal - DPL / ADECL
• Vice Principal - Senior Teacher / DPL / ADECL

Responsibilities:

• Provide leadership for setting overall goals for the school as a basis for curriculum objectives
• Lead a team of early childhood teachers in providing quality education, holistic development, and care for the children
• Responsible for the strategic direction and overall management of the preschool
• Communicate with parents effectively, and build rapport and trusted relationships with parents to ensure concerns, issues and feedback are addressed on a timely basis appropriately.
• Responsible for all government related matters such as ECDA including renewing and maintaining of license
• Set educational standards and goals and help establish policies, procedures and programs to carry them out
• Proactively review current policies, procedures and programs and identify ways to improve the overall standards of the preschools and future preschools which will be acquired by the Group
• Ensure daily operations are in order and in compliance with licensing and other regulatory requirements, where applicable
• Mentor teachers in all areas to facilitate collaborative approaches for learning, teaching and evaluation so as to improve the overall performance standards and competencies
• Implementation of specific center programs, initiatives and events
• Handle center administrative matters and enrolment
• Determine licensing, health and safety regulations from the start and local regulatory agencies requirements
• Management and optimization of center resources
• Prepare budget and control budget expenditures

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

• Able to commit 4 days work 1 day off, 3 days work 1 day off schedule.
• 12 hours permanent shift
• Location: Islandwide
• Salary Package: $2,650 to $3,500 (Depends on experience)

Responsibilities:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Requirements:

• Secondary education

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Working Location: Tuas (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,700-$3,200

Responsibilities:

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Responsibilities:

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279