1) Process claim application and reply to emails

2) Checks for disbursement

3) Exception handling and refunds

4) Attend to escalated enquiries on claims

5) Collation of data / information / statistics for regular reporting

6) Provide administrative support

7) Undertake additional tasks as assigned.

1) At least Diploma holder
2) 1 to 2 years of working experiences (preferably) in processing claims, disbursement and refund. Those with office or admin experience are welcome
3) Good interpersonal and communicate skills (oral and written)
4) Must uphold strong code of work ethnics and confidentiality of information
5) Detailed and meticulous
6) Able to work under pressure to meet deadlines
7) Good working knowledge of Microsoft Office, especially in using MS Excel

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Traineeship Description:

-This position reports to the Admin Manager.

-Opportunities for career progression to Admin Executive

Responsibilities:

1. Assist with general office administration & any other duties as assigned by the manager

or director

2. Assist Financial Services Consultants (FSCs) in handling customer requests

3. Liaise with different departments to help FSCs enquire on pending underwriting or

claims processes, existing customers enquiries.
4. Assist FSCs in generating policy summary reports for clients & follow up pending

requirements

5. Provide direct admin support to FSCs such as answering phone calls, scheduling

appointments, directing customers enquries to the appropriate department.

6. Creating powerpoint for meetings, training or webinars

Competencies to learn:

1. You will be proficient in using online platforms to assist FSCs in their client’s requests

2. You will learn how to engage with clients & FSCs professionally

3. Be proficient in designing creative powerpoints for trainings or webinars

4. Elevate skills in telephone techniques & handling objections

Duration of Traineeship / Attachment Offered:

· 6 months

Approved Training Allowance:

· Fresh Graduates $1,800

· Non-Mature Mid-Career Individuals - $1,800

· Mature Mid-Career Individuals - $2,200

Requirements:

This position is open for both recent graduates and mid-career individuals

(mature and non mature).

Graduates interested in this position should possess ITE certification and above.

Mid career individuals from any qualifications level can apply.

· Singaporean / PR

· Proficient in MS Word, Excel & Powerpoint

· Able to multi-task efficiently

· Meticulous and detailed

· Positive Attitude

· Good interpersonal skills

· Able to work together as a team, and independently with minimal or no supervision

Responsibilities:

• Assist in day-to-day administrative tasks
• Verifying course schedules, enrolment and assessment records are uploaded correctly and timely in Training Partners Gateway (TP Gateway)
• Assist in data collation and reports generation on training attendance, performance, and other relevant metrics as required
• Assist in issuance of digital certificates
• May need to perform occasional course support activities
• Handle ad-hoc administrative duties as assigned

Requirements:

• Meticulous and eye for detail in handling data
• Resourceful and flexible
• Highly responsible, team player and adapt to changes well
• Keen on process improvement and efficiency
• Familiarity with Learning Management System, Training Management System and TP Gateway would be advantageous.