Assistant Manager, Client Services
11 months ago
Sales:
Build valued and trusted relationships with prospect and clients.
Well verse with the company’s product services to ensure that prospect..
Sales:
- Build valued and trusted relationships with prospect and clients.
- Well verse with the company’s product services to ensure that prospective / existing clients and families are provided with up-to-date information regarding care solutions and lifestyle options that are on offer
- Identify potential sales opportunities
- Manage sales pipeline including forecasting, engaging, nurturing, and reporting.
- Support the operation teams by referring leads to the relevant team, maintaining key relationships, by promoting relevant services to new/existing clients.
- Respond to the needs of prospective clients, residents, families, and visitors
- Handle visits to the facilities and required to host visitors/ invited guests.
- To generate revenue and increase customer base.
- Work with operations team to plan and develop consumer communication along the client’s journey from pre care to post care.
- Monitor and track effectiveness of marketing initiatives.
Job Requirements:
- a minimum of 3 years of consumer sales experience preferable in premium hospitality or healthcare industry.
- Ability to interact with elderly clients/residents who are highly susceptible to common illness without posting additional health risks and must maintain a professional appearance.
- Excellent written and oral communications skills
- Comfortable and confident in presenting to public, engaging internal and external stakeholders.
- Able to project highly professional image at all time.
- The role needs to versatile, able to interact effectively with multi-disciplinary clinical teams and cross functional teams, possessed efficient and effective co-ordination knowledge and skills.
- Able to work weekends or evenings for site visit when required.
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