THE ROOMAKERS is seeking a highly organized and motivated Administrative Assistant & Quantity Surveyor to join our dynamic team. In this pivotal role, you will provide essential administrative support while also contributing your expertise in quantity surveying to deliver projects on time and within budget. As an integral part of our organization, you will assist with the coordination and management of various tasks related to project planning, budgeting, and procurement. We value individuals who are detail-oriented, possess strong analytical skills, and can effectively communicate with team members and clients alike. This position requires a proactive approach to problem-solving, as well as the ability to manage multiple priorities in a fast-paced environment. If you are passionate about enhancing operational efficiency and have a background in quantity surveying, coupled with exceptional administrative abilities, we would love to hear from you. Join us at THE ROOMAKERS, where we create value through our innovative approach to design and construction, and help us make a lasting impact in both our projects and client relationships.

Responsibilities

• Provide administrative support to the project management team and assist with project documentation.
• Assist in preparing cost estimates and financial reports for construction projects.
• Conduct site visits and measurements to gather data necessary for cost analysis.
• Coordinate with subcontractors and suppliers to obtain competitive quotes and ensure project requirements are met.
• Maintain organized project files, databases, and documentation to ensure easy access to information.
• Prepare and track project budgets, schedules, and timelines to ensure they align with client expectations.
• Facilitate communication between team members, clients, and external stakeholders to promote collaboration and project success.

• Proven experience as an administrative assistant or in a relevant role.
• Bachelor's degree in Quantity Surveying, Construction Management, or a related field is preferred.
• Strong understanding of construction processes, cost estimation, and project management principles.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and project management software.
• Excellent organizational skills with the ability to manage multiple tasks and deadlines.
• Strong analytical and problem-solving abilities to assess project needs and constraints.
• Effective verbal and written communication skills for interactions with clients and team members.

Job Summary:

The Office Assistant in the construction sector provides administrative support to ensure smooth day-to-day operations in the office. This role involves a variety of clerical tasks, including document management, scheduling, communication, and coordination between different departments, contractors, clients, and suppliers. The Office Assistant plays a vital role in maintaining organized records, assisting with project documentation, and helping to streamline the administrative processes in the construction business.

Key Responsibilities:

. Working hours are from 8:00 am to 9:30 pm.

• Document Management: Organize and maintain physical and digital files for construction projects, contracts, invoices, permits, and other related documents.
• Data Entry & Record Keeping: Input project data into systems, track project milestones, and maintain accurate records for billing, project status, and time logs.
• Scheduling & Coordination: Assist with scheduling meetings, site visits, and appointments for project managers, engineers, and contractors. Coordinate with vendors and subcontractors.
• Communication: Answer phone calls, emails, and other correspondence related to construction projects. Respond to inquiries and redirect as necessary.
• Office Supplies & Inventory: Order office supplies and ensure that the office and construction site materials are well-stocked.
• Assisting with Reporting: Help prepare reports related to project progress, budgets, and timelines. May assist with financial documentation such as invoicing and receipts.
• Health & Safety Compliance: Ensure all necessary documentation for compliance with health and safety regulations is properly filed and up to date.
• Support to Project Team: Provide general administrative support to the project management team, including assisting with bid submissions, contract preparation, and maintaining communication with all stakeholders.
• Clerical Support: Perform general office duties such as photocopying, scanning, faxing, and filing. Handle mail and packages.
• Customer & Vendor Relations: Act as a liaison between clients, vendors, subcontractors, and internal teams to ensure smooth communication and operations.
• Data Management: Keep track of incoming and outgoing project materials and ensure proper documentation for all supplies ordered and delivered.

Qualifications:

• Education: High School Diploma or equivalent required; Associate's or Bachelor's degree in Business Administration, Construction Management, or related field preferred.
• Experience: Prior experience in administrative or office support roles, preferably within the construction or engineering industry.
• Skills:
  • Strong organizational skills with attention to detail.
  • Proficiency in office software (Microsoft Office Suite, Excel, Word).
  • Familiarity with construction terminology, project management software (Procore, Buildertrend, or similar), or willingness to learn.
  • Excellent communication skills, both verbal and written.
  • Ability to multitask and prioritize tasks effectively.
  • Ability to work independently and as part of a team.

Personal Attributes:

• Strong work ethic and commitment to quality and deadlines.
• Adaptable, proactive, and able to handle changing priorities in a fast-paced environment.
• Positive attitude and a strong team player.
• Discreet and trustworthy with sensitive company information.

Physical Requirements:

• Ability to sit for extended periods of time and work at a desk.
• Occasional light lifting of office materials (e.g., boxes of documents, office supplies).
• Willingness to occasionally visit construction sites to assist with project documentation or take deliveries..

Few days a week. Weekdays only 9 to 4.30

Preferably can speak both English and Mandarin

Salary negotiable

Training can be provided.

Scope of work will be discussed. Reception work, assist dentist, sterilise and some computer work

We have a good team here who is willing to help you if you are keen to learn

Give it a try

Responsibilities

• Taking part in brainstorming sessions and suggesting innovative ideas.

• Assisting with the development and distribution of PR materials, including brochures, pamphlets, newsletters, and videos.

• Editing and proofreading social media content, videos, press releases, emails, and other communications about clients that will be sent to the public.

• Assisting with the organization and execution of various media and PR events. Managing PR materials, filing, copying, and performing other clerical tasks.

• Answering phones, responding to emails and inquiries, and performing other administrative tasks.

• Managing calendars and media lists.

• Maintaining the PR database, documenting media coverage, and tracking PR metrics. Developing and maintaining positive relationships with clients, stakeholders, media, and vendors

• Working hours are from 9pm to 5am

Requirements and skills

• Ability to work under pressure

• High standard of organizational and communication skills

• Problem-solving skills, ability to think on your feet

Dental clinic in Ang Mo Kio & Buona Vista looking for dental assistant. No experience needed. Training will be provided. Prior dental work experience will be an advantage. All are welcome to apply. Quota for permit holders available.

44 hours per week. OT & bonuses given.

Responsibilities:

• Assist in general clinical procedures, including chair-side assistance
• Help patients settle into surgery and treatment
• Record and update patient’s dental history
• Prepare tables, trays, and other necessary dental instruments
• Sterilise instruments and prepare treatment rooms
• Monitor medication and dental supplies inventory
• Receive phone calls and manage bookings

Interested applicant, kindly send in your resume or PM 91294869.

Thank you

Contract Period:

• 1 Jan 2025 to 31 Dec 2025

Deployment:

• Mon to Thurs: 7.00 am to 4.00 pm
• Fri: 7.00 am to 3.30 pm
• Service not required on Sat, Sun and PH's

Scope of Works:

• General Admin Works such as printing, photocopying, checking , filling, and issuing of items in school, etc.
• Attend to all general queries, e.g. telephone and walk-in queries
• Data entry
• Assisting in events e.g. logistics matters
• Perform any other administrative duties assigned

Job Position: Clinic Assistant

Job Responsibilities:

Attend to inbound calls/emails and assist with enquires

Make outbound calls to patients and clinics to facilitate bookings

Co-ordinate with clinics to ensure experience for patients are enhanced

Submit insurance claims

Arrange bookings and help with registrations of patients

Assist with the issuance of tax invoices

Concierge customers from & to directions of X ray/MRT/taxi stand/clinic

Support sales & marketing activities and compile statistics

Assist with other ad-hoc admin duties such as faxing and/or filing

Any other duties as and when assigned by the Management

Requirement:

Minimum GCE "N" or "O" Levels

Possess good communication and interpersonal skills

Customer service oriented & positive attitude towards learning

Candidates with no experience are welcome to apply

Working Hours: Mon- Fri (830am - 530pm), Sat (830am - 1230pm)

Location: OHM Novena or OHM Lucky Plaza

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

✅ 5.5 Days
✅ 8am – 5pm
✅ Geylang Bahru

Responsibilities:
✔Transer the dearly departed to funeral homes
✔Obtain burial permits and other permits for repatriation and registration of deaths
✔Place caskets in parlours
✔Issue and store funeral equipment
✔Arrange floral offerings and lights around caskets

Requirements:

✅ 5.5 Days
✅ 8am – 5pm
✅ Geylang Bahru

Responsibilities:
✔Transer the dearly departed to funeral homes
✔Obtain burial permits and other permits for repatriation and registration of deaths
✔Place caskets in parlours
✔Issue and store funeral equipment
✔Arrange floral offerings and lights around caskets

Requirements:

Job Scope:

• Ensure completion of screening, assessment, anticipatory guidance and psychoeducation for mother-child dyads according to milestones
• Assist in care management and cross-referrals to specialists through dedicated protocols
• Work with community programmes on personalized referral tracks and services to enhance follow-up of the respective identified client
• Maintain a record of mother-child dyads/parents recruited in the program in timely basis
• Work with other departments to assist with arrangement of appointments
• Work closely with research assistant in data collection and survey
• Ad hoc duties as assigned

Job Requirements:

• Diploma in Health Promotion / Health Sciences or equivalent
• Competent in MS Office
• Good communication and interpersonal skills
• Candidate with experience in healthcare industry is at advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

What you'll be doing

• Provide administrative and logistical support, including coordinating meetings, trainings, and events with necessary arrangements
• Manage financial processes such as payments, claims, and budget tracking, ensuring accuracy and proper documentation
• Maintain and organise departmental databases, training records, KPIs, and policies, submitting training hours
• Coordinate training and development activities, handling logistics for internal and external courses and ensuring proper documentation
• Facilitate the onboarding of new nurses, including IT setup, pass access, and other administrative tasks
• Monitor office supplies and provide non-clinical support in clinical areas as required
• Participate in departmental projects and events, supporting additional tasks to ensure smooth operations

What we're looking for

• Diploma level in Business Administration or related studies
• 1 - 2 years of similar working experience, preferably within the healthcare setting
• Proficient with Microsoft Office full suite
• Positive work attitude and ability to work with all levels of staff

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Responsibilities

· Provide technical lead in system and network design, with implementation for application system

· Execute full software development life cycle (SDLC)

· Produce specifications and determine operational feasibility

· Responsible for quality assurance, maintenance and enhancement of existing software libraries

· Participate in system acceptance testing and on-site deployment

· Work with Vendor to resolve software issues both on site and off site

· Comply with project plans and industry standards

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 5 years of technical experience in software development

· Proficiency in C, C++, C#, or Java

· Knowledge of digital communications, Microsoft .NET, Scripting languages

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Knowledge of Communication Stack Layer and various communication protocols like SNMP, TCP/IP, UDP

· Knowledge of Firmware development will be an added advantage

· Working location is in Ang Mo Kio

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Stay at the forefront of emerging technologies and industry trends

· Identify new technologies related to maintenance that can drive innovation and competitive advantage that leads to business impact

· Build and maintain a comprehensive technology roadmap, ensuring that it reflects current needs while anticipating future trends and innovations of business needs

· Ensure that all technology systems comply with industry regulations and standards.

· Serve as a key point of contact for technology-related matters, providing regular updates to senior leadership and other stakeholders on progress, challenges, and opportunities

Requirements

· Bachelor or Masters in Computer Science, Engineering, or a related field (or equivalent work experience)

· 8 years of experience in technology leadership, including roles such as Architect, Technology Officer, Head of Engineering Technical Director, or equivalent

· Experience in Generative AI, Large Language Models or other emerging technologies

· Strong business acumen with the ability to link new technology decisions to company strategy and market opportunities

· Ability to present complex technical concepts to non-technical stakeholders with user stories and relevant business cases

· Working location is in Ang Mo Kio

· Singaporean Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Retail Assistant (Part -time) with uMart@BeachRoad (under Profitrade Pte Ltd)

About us

uMart is a store designed with our customers' convenience as our core focus. We have upped the convenience ante by offering a wide array of products. We aim to provide quality products at affordable prices, and a modern and comfortable environment.

uMart started operations in Nov 2020 and achieved breakeven after four months. uMart currently operates 6 stores in Balestier, Kovan, Boat Quay, Sims City, Katong and Beach Road with plans of opening more new outlets in the CBD area. In order for us to continue growing, we need good people to join us and grow together with the company.

Visit us at https://umart.store

Our aims and beliefs

· Provide an enjoyable shopping environment to customers at affordable prices

· Carry a wide variety of products, including desirable but less commonly available items to customers

· Keep growing our brand and outlet footprint

· Develop employees - provide career paths to employees capable of taking the next step

· Share financial benefits with employees - we have allocated a part of our net profit as bonus for employees

About the role

Join us with an opportunity to help grow our expanding outlets footprint and progress in your career together with us.

Responsibilities

· Help customers check out their purchases

· Attend to customers' enquiries

· Fulfil orders from online delivery platforms

· Replenish display shelves

· Maintain stock in the storeroom

· Receive and account for deliveries from suppliers

· Maintain cleanliness within store premises

· Monitor expiry dates of products

Candidate requirements

1) Singaporean, Permanent Resident (PR) and Long Term Visit Pass

2) Need to be at least 21 years old (by law in order to handle tobacco sales)

3) Humble and willing to adapt to a new culture

4) Physically able - work will involve carrying heavy products

5) Able and willing to work night shifts

6) Has a personality that sparks joy to co-workers

Useful Skills

· Attention to detail

· Basic math skills

· Customer service oriented

· Interpersonal skills

· Language skills - able to read and understand English product labels

· Multitasking skills

· Product knowledge

· Team player

Location and commitments

· Work locations: Beach Road

· Work week: Every Mon to Thurs (Min 2 days per week)

· Employment Type:

Part-Time Working Hours are available currently:

8am-4pm (Wed and/or Thurs) and 4pm-11pm (Mon and/or Tues)

Salary (SGD)

$10-$14/hr depending on experience

We are seeking a highly organized and proactive Personal Assistant to support our Directors in managing their daily tasks and ensuring the smooth operation of their office. The ideal candidate will be a detail-oriented individual with excellent communication and interpersonal skills.

Key Responsibilities:

• Calendar Management: Manage the Director's calendar, schedule appointments, and coordinate meetings.

• Expense & Receipt keeping: Process and reconcile the Director's expenses.

• Office Administration: Handle general office tasks, such as filing, photocopying, and scanning.

• Coordination: Assist with various works as needed.

• Communication: Respond to emails, phone calls, and other correspondence on behalf of the Director.

Working hours:

Forty (40) hours weekly, scheduled by the director. For some weeks, working on Saturdays may be necessary per business needs, and if so, the working hours on weekdays that week will be reduced to meet the 40-hour limit.

Qualifications and Skills:

• Proven experience as a Personal Assistant or in a similar administrative role is preferred. Fresh graduates are welcome.

• Excellent organizational and time management skills.

• Strong attention to detail and accuracy.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Ability to prioritize tasks and work independently.

• Able to drive cars in Singapore.

• A professional and discreet demeanour.

Benefits:

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• A dynamic and supportive work environment.

Core Competencies:

• Active listening

• Organizing

• Writing communication

• Learning on the fly

My client is a global law firm looking for an Accounts Assistant to work provide financial, administrative and clerical support to the organisation. This role will work closely with internal stakeholders to manage client billings, expenses, staff claims, vendor payments, and accurate allocation of payments. The role also involves preparing payments, updating work-in-progress (WIP) reports, debt chasing etc.

Requirements:

• Min Diploma in Accountancy or equivalent
• At least one year experience in a professional environment, legal industry preferred, doing AP & AR for overseas entity
• Good interpersonal and communication skill

If you would like to be considered for this opportunity, please forward a copy of your full CV to [email protected] and attn it to Kristine Tan (R23116401)

Shortlisted candidates will be notified.

www.ambition.com.sg
EA Registration Number: R23116401
Data provided is for recruitment purposes only
Business Registration Number: 200611680D.
Licence Number: 10C5117
*LI-AF

We are looking for 1 Spa therapist, or 1 Senior Beautician and 1 Assistant Manager to be responsible for our day-to-day operations.

Requirements

• Proven work experience at least 3 years as a Massage Therapist or Beautician or similar role
• Good knowledge of Beauty & Wellness treatments and products (e.g. for skin care)
• Basic bookkeeping knowledge
• Excellent organizational and salse skills
• Ability to handle customers’ requests and complaints with grace
• Holding relevant Locally recognized Certificatoins in Massage & Beauty Industry
• Additional certification in Beauty Therapy or Cosmetology is a plus

This is a temporary ad hoc position attached to a Community Club and its Residents’ Networks.

Location: Eunos/Ubi/Bedok/Kembangan areas

Duration: Immediate to February 2025

Job Scope

-Update the portal, recruitment of residents for the program, educate the residents on how to use the portal on their phones.

-Other duties as assigned.

Requirements

-O level and above

-Tech-savvy and keen to engage residents

-Able to commit to work three times weekly

Working Hours/Days

Up to 25.5 hours weeky

Two weekdays (depending on operational needs), 9am to 6pm or 1pm to 10pm

Either weekend (Saturday or Sunday) 9am to 6pm or 1pm to 10pm

Hours are flexible, can be discussed and negotiable

Hourly Pay $13.00

To Apply

WhatsApp resume: 8023-1992 OR

Email resume: [email protected]

• Min O/N Level.
• Filing of documents
• Billing
• Prepare letters/reports
• Data entry, photocopy and scanning.
• Proficiency in Microsoft Office.
• Other adhoc tasks assigned.
• 5 days work week near MRT station.

Job Description:

• Serve as primary coverage for the educational contact person for the postgraduate programme.
• Provide administrative support for medical seminars and workshops.
• Manage calendar and coordinate meetings.
• Handling inventory of training related products, corporate gifts, and corporate collateral.
• Maintain intranet pages for relevant department.
• Handle relevant phone calls, mails.
• Any ad-hoc duties as per assigned.

Requirement:

• Minimum Diploma in Business Management, Business Administration, Healthcare Management or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

This is a Retail Assistant role, for which you will provide leadership and direction to a group of team members. Be responsible for driving sales, team management, inventory control, sales promotions and delivering quality customer service.

Job Scope

• Responsible to meet weekly target.
• To provide a pleasant shopping experience for customers
• To possess excellent product understanding
• Manage in store operations (packing of orders)
• Inventory management (Monitor stocks movement, slow/fast selling items, stock checks, Inventory stock in/out), quality checks.
• Working closely with branch Manager, make sure store is fully stocked with product and collection all the time.
• Maintain an excellent service and resolve customer enquiries and complaints.
• Ensure sales staff's dress code and personal presentation is of the highest standards.
• Visual merchandising (VM) skills are a bonus
• Perform any other ad-hoc tasks assigned.

Job Requirements

• Ability to work independently to manage the store and a small team
• Demonstrate initiative and thinking on one's feet to resolve retail related matters
• Comfortable with working with small jewellery bits and jewellery tools and machinery
• Ensure retail team is well trained and updated regularly on product/SOP changes
• Good eye for jewellery and fashion to offer suggestions to customers
• Able to work 5 days a week (including one weekend). Minimum commitment of 6 months.
• Perform any other ad-hoc tasks assigned.

Job Perks

• Employee discounts

Drop us an email us at [email protected] with the subject header "Application for RETAIL ASSISTANT (FULL TIME)" for more information. Please also attach your resume and expected pay in the email.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Assistant Manager (Lobby Lounge) to join our team!

As a F&B Assistant Manager (Lobby Lounge), we rely on you to:

• Be responsible for the everyday operation, management, marketing and overall performance of Lobby Lounge
• Over-see the day-to-day running of the outlet in connection with staffing, service, cost control, achieving maximum revenue and guest satisfaction
• Delegation of duties and responsibilities to his / her team members
• Ensure all rules and regulations are adhered to responsibly for uniformity and are in line with the companies’ policies.

Requirements

• Minimum 3 years’ experience in a similar capacity in an international class hotel

We are looking for a passionate and professional Assistant Officer to join our Customer Care team to help us with handling enquiries and account related request received from all touch points.

Based in Singapore and reporting to the Manager, the incumbent will have the day-to-day responsibility of responding to enquiries and requests within set service standards through all touchpoints.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is in customer enquiry or feedback and incident management, we want to talk to you.

What You'll Do

• You will need to handle enquiries and account related request received from all touch points (calls, email and walk in).
• You will need to respond to enquiries and requests within set service standards through calls and email replies.
• You will need to contact customer whose application/ account status are flagged during KYC screening to advise on follow up actions.
• You will need to EKYC Maker role and assist with mentoring/training new staff.
• You will need to attend to and provide first level review for customer feedback and account related disputes.
• You will need to escalate unresolved customer feedback and account related disputes for further review/ investigation and provide operational support throughout.
• You will need to assist to update daily reports on contact trends and service performance indicators.

Who You Are

• You will need a Diploma/GCE A Level certification.
• You will need at least 2 years working experience in direct customer servicing, preferably in contact centre environment.
• You should have good customer service skills.
• You should have a good command of English and Chinese, preferably both oral and written, in order to liaise with Chinese speaking customers.
• You should be a strong team player with good interpersonal skills.
• You should be proficient in MS Office.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance
• Corporate Mobile Plans

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

Job Position: Clinic Assistant

Job Responsibilities:

Attend to inbound calls/emails and assist with enquires

Make outbound calls to patients and clinics to facilitate bookings

Co-ordinate with clinics to ensure experience for patients are enhanced

Submit insurance claims

Arrange bookings and help with registrations of patients

Assist with the issuance of tax invoices

Concierge customers from & to directions of X ray/MRT/taxi stand/clinic

Support sales & marketing activities and compile statistics

Assist with other ad-hoc admin duties such as faxing and/or filing

Any other duties as and when assigned by the Management

Requirement:

Minimum GCE "N" or "O" Levels

Possess good communication and interpersonal skills

Customer service oriented & positive attitude towards learning

Candidates with no experience are welcome to apply

Working Hours: Mon- Fri (830am - 530pm), Sat (830am - 1230pm)

Location: OHM Novena or OHM Lucky Plaza

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.