• Position: Junior Sales Coordinator
• Location: Geylang
• Working Hours: Monday to Friday (9.30am - 6.30pm)
• Salary (commensurate with experience): Up to $3,200 + Performance Bonus
• Duration: Permanent
• Industry: Design Agency

Main Responsibilities:

• Serve as the backup point of contact between key account executives and clients, stepping in to assist clients when the primary contact is unavailable
• Assist in managing client accounts, including processing orders, resolving inquiries, and providing customer service
• Coordinate meetings, submission , and site setup arrangements for key account executives
• Liaise with relevant departments if required
• Any other ad-hoc duties assigned

Requirements:

• Bilingual in English and Mandarin to converse with Mandarin speaking associates
• Minimum 'O' Level and 1 year of administrative experience
• Proficiency in Microsoft Office

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Accounts Admin Assistant – Yishun – 5 day week-Singaporeans only

Job Descriptions/ Key Responsibilities:

· Manage day to day accounting operations, quotations, invoices, statement of accounts, petty cash, expense claims

· Prepare bank reconciliation and monthly audit schedule.

· Generate monthly Accounts Payable and Receivables aging reports.

· Any other ad hoc project assigned by the management.

Candidate’s Requirements:

· Secondary education ; MS Word, Excel

· At least 1 year working experience in the related field.

· Good communication and interpersonal skills

· Responsible, team player and willing to learn.

· Preferably with good knowledge of in financial accounting

contact Grace 87952790

Salary Range : $2000 to $2300

Responsibilities:

• Perform in process quality check and physical test on in-process materials & finished products
• Prepare Sampling of Intermediate products and finished products and collected send to QC lab for testing
• Perform quality check on Packaging material and physical testing.
• Maintain retention sample for all production batches.
• Housekeeping of In-process laboratory equipment and retention sample.

Requirements:

• ITE / A Level or equivalent of related field
• Able to perform independently in a fast paced environment
• Able to perform multi-task as assigned by superior
• Fresher welcomed
• Willing to do OT
• 1 or 2 years hands on experience in related field will be advantageous

Admin Assistant - Singaporean only - NUS U Town - Bus 96, 3 stops from Clementi Interchange,

9am to 5pm

Mon to Fri

$10 per hour - $70/day - meal provided

- Assist in petty cash claims, prepare food coupons

- Assist in updating staff attendance, menu, sales reports, menu, inventory records

- Other dining halls admin support as and when needed

- Speak English, Chinese & dialects

- Google drive, Word/ Excel knowledge

2 months assignment - 2 weeks notice if need to resign

whatsapp resume to Grace 87952790

Responsibilities:

1To lead a team of workers and ensures supervision, discipline, and training

2. To conducts on the job training, to provide guidance and coach workers to increase competency level

3. To review work flow and to provide feedback on how to improve it on a regular basis.

4. To communicate with clients to fulfil their needs

5. To identity equipment faults and report to client & management

6. Be the first contact to settle complaints and ensure customer satisfaction.

Requirement:

1. Able to work night-shift, split-shifts.

2. Able to work OT when required.

3. At least 1 year's experience in a similar role in cleaning sector

4. Diploma/Degree holder preferred.

5. It would be an advantage if have Class 3 driving license

As an Air Conditioning Repair & Servicing Technician, your main duties is to service, troubleshoot and repair air conditioning systems to ensure optimal performance and indoor air quality. This role involves diagnosing issues, performing repairs, and conducting routine maintenance to enhance system efficiency and customer satisfaction.

Job Description:

• Collect the spare parts from the warehouse store based on the daily job indicated on the tablet.
• Troubleshoot and resolve issues on malfunctioned HVAC systems.
• Wash and clean all dismantled parts to improve efficiency and air quality.
• Refill refrigerants by replenishing and fixing leaks as needed.
• Communicate with clients with regards to problems in equipment and post-jobs reports.
• Ensure safe-keeping of hand tools and maintain good housekeeping.
• Must wear personal protective equipment (PPE) when necessary (e.g. googles, earplugs, respirators, safety harnesses, safety shoes, helmets, sunscreen).
• Ensure all works are carried out safely in accordance with safety procedures and practicing of Workplace Safety and Health (WSH) Act.
• Provide technical advice and assistance on all maintenance functions.
• Prepare service reports after every completed job for customer's endorsement.
• Handle any ad-hoc projects and duties assigned by reporting manager and/or management.

Job Requirements:

• Possess a Singapore Class 3 license will be an added advantage.
• Minimum Nitec / NTC 2 or 3 certificates in Electrical, Mechanical or Electronic field.
• At least 1 year of working experience in the related field; with maintenance experience in HVAC, refrigeration & M&E systems.
• Positive attitude, good interpersonal & customer-centric skills.
• Experience in air-conditioning repair & maintenance.
• Strong knowledge/experience in HVAC or ACMV systems for residential or commercial sectors.
• Ability to work independently and collaboratively in a team.
• No experience is also welcome to join as apprentice.

Responsibilities:

1. Scheduling and assigning specific duties/roles to cleaners and also ensuring that they are carried out expertly.

2. Knowledge of operating cleaning machines, scrubbers, hi-jet, etc, and able to provide training to cleaners on how to use cleaning machines.

3. Assist Manager on the establishment of cleaning standards and procedures for cleaners and ensure adherence to these standards and procedures.

4. Be the first contact person to complaints and ensure customers' satisfaction

5. Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse

6. Any other duties assigned by Manager and Clients

Requirements:

1. Able to work midnight shift

2. Able to Standby 24x7, Must be able to report for work on short notice at times.

3. Able to work OT including weekends and public holidays.

4. Able to work in islandwide locations, and able to go to multiple locations daily.

5. Excellent customer service skills and able to interact well with clients

6. At least 1 year’s experience in similar role in cleaning sector

Retail Sales Assistant Manager

- Experience in Point of Sales and retail cash control

- Knowledge and reposible in verification of physical inventory compare with system inventory

- Payable and receivable control

- Responsible in purchase and inventory control for realtime inventory and back order level

- Inventory ordering control and responsibility

- Must be responsible to check the expiry date and return to supplier

- Entering daily cash book and reconsile with daily sales and bank receipt

- Petty Cash control knowledge and reconsilation

- Basic accounting knowledge preferred

- Business diploma or degree preferred

Note: - Singaporian / PR / DP / Foreigners Preferred

- Sales and cashier experience

- Must pass the assessment test basic and intermediate math, accounting and business knowledge

(60% basic questions and 40% intermediate questions)

Job Responsibilities:

1. Pleases customers by providing a pleasant dining experience.

2. Serves meals by reviewing recipes; assembling, combining, and cooking ingredients; and maintaining a sanitary kitchen.

3. Executes cold food production in accordance with standards of plating guide specifications.

4. Adheres to proper food handling, sanitation, and safety procedures.

Requirements:

1. Minimum one (1) years of cooking experienced include food preparation

2. Current food handler certification

Responsibilities:

1. Manage, support, plan and organise day-to-day cleaning schedule to ensure smooth operations

2. Plan manpower resources and coordinate staff allocations with operations supervisors in different work sites.

3. Review processes and work flow to improve overall productivity and efficiency in operations planning

4. To ensure adequate administrative and operational support to the operational team efficiently and effectively

5. Investigate and respond to clients’ queries on cleaning arrangements from time to time.

6. Plan and coordinate the inbound and outbound of the company's cleaning inventories.

7. Submit written report to Operations Manager weekly

Requirements:

1. Able to work in a team with communication and understanding of work flow.

2. Ability to listen and empathize with the situation

3. Proficient in Microsoft Office Applications

4. At least 3 years’ relevant experience in cleaning industry.

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Manager and Clients



Requirements:

1. Able to work midnight shift

2. Able to Standby 24x7, Must be able to report for work on short notice at times.

3. Able to work OT including weekends and public holidays.

4. Able to work in islandwide locations, and able to go to multiple locations daily.

5. Excellent customer service skills and able to interact well with clients

6. At least 1 year’s experience in similar role in cleaning sector

Administrative Assistant

• Assist the Operations Administrator as needed
• Liaise with other business units for travel and accommodation requirements
• Assist in purchase order and invoicing for office
• Arrange flights, accommodation and transportation for directors and business trips.
• Contracts preparation, update/maintain executive admin records
• Reception work, receiving and distributing invoices for director

Requirements

• Minimum 1 years of relevant working experience
• Excellent communication and interpersonal skill

If you are interested in this role, please click on Apply Now or alternatively, email your updated resume with your availability and expected salary to [email protected] OR [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd. EA Licence Number: 90C3026

Personnel Registration Number: R22110815

Wong Sook Leng

Position: HR Assistant

Salary: $2,300 – $2,800

Working Timing: 8.30am – 5.30pm (Mon – Fri).

Working Location: Tuas South - company transport provided at Boon Lay MRT Station

Job Description:

• Assist HR Manager on a full spectrum of Human Resource and Admin function including recruitment, compensation & benefits, performance management
• Orientate new staff of all levels and maintain/update personal files; assist in all onboarding related matters
• Assist in preparation of payroll including computation of workers’ overtime and trip incentives; submission of CPF contribution; and IR21 tax clearances
• Employee relations including adhoc planning of recreation and welfare activities, training and development, HR projects and management reporting
• Application of work passes, renewal and cancellation
• Handle & process resignation, termination & dismissal
• Assist in preparation of employment surveys and related matters

Job Requirement:

• Training Provided
• Higher Nitec/ Diploma in any field

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

*We are looking for contract administrative assistants to be outsourced to our clients*

3 - 6 Months Commitment

Working Hours :

Monday's - Friday's (OH)

8:30am - 6:00pm

Job Scope :

• Scheduling of Appointments
• Basic Administrative Duties
• Adhoc Duties as Assigned

Job Requirements :

• No Experience Needed
• Training will be provided
• Able to start ASAP

All qualified applicants, please send in your resume to:

[email protected]

Koh Jun Wei Esther (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Responsibilities:

• Candidate must be able to handle day-to-day general admin and office matters independently
• Maintain and handle various matters of the company and related departments and related parties Schedules departmental meetings, takes and distributes minutes, and arranges/attends sub-committee meetings as required. Work closely with Outlet Manager to ensure effective service by training staff in product knowledge and promoting a service culture in the Outlet.
• File archiving and documents management
• Ensure the proper environment and security of the office
• Maintain office equipment, manage the office cleaners, supplies and facilities
• Any Other Ad-Hoc duties assigned by the management.

Requirements

• Diploma or above in any field
• Good command of English and Chinese Mandarin
• More than two years of working or relevant experience, preferably in F&B industry.
• Able to work in a fast-paced environment and under pressure
• Ability to multi-task and meet tight deadlines with high level of accuracy
• Good time management and meticulous
• Team player with good communication skills
• Meticulous, organized and good attention to details
• Proficient in Microsoft Office (Words, Excel and PowerPoint)

Poly Graduate or Higher Diploma Holder

3-5 years of experience in

accounting/bookkeeping

Able to handle full set of accounts

Job Details:

$2050 - $2500 + VB + AWS + HP allowance $25

Working Hours: 5 Days 0800hrs to 1730hrs

Location: Islandwide

Job Scope:

• Loading and unloading of goods
• Topping of stores
• Picking, Packing and issuing of stores
• Stocktaking activities
• Housekeeping of warehouse
• Assist to ensure proper accounting of the items
• Any other duties assigned by Supervisors

Job Requirement:

• able to commmit OT

Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: +65 9448 6983

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)
Posting Personnel: Alan Tan
EA Personnel Reg No.: R1105564

Kindly send in your latest job resume without your NRIC numbers and other ID numbers.
For job resume(s) that contain NRIC numbers and/ or ID details, it may not be processed and your job application may be rejected due to unacceptable submission of job application details. Please refer to the advisory guidelines on the PDPA for NRIC numbers and other ID numbers.

☑ Good Career Growth and Personal Development
☑ Professional Coaching and training
☑ Convenient location (5 minute to Tanjong Pagar MRT)

Duties:

• Assisting Recruitment Consultants with fulfilling the staffing needs of clients and job seekers
• Coordinating and scheduling of meetings and interviews
• Conducting industry and market research
• Providing support to the various departments
• Preparing and updating various monthly reports
• Performing Administrative and Data Entry duties
• Ensuring that the company's objectives and sales targets are met
• Other Ad-hoc duties apply if needed

Requirements:

• No experience required
• People-Oriented and comfortable with a fast paced environment
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Let’s Talk About the Role!

On behalf of my client, we’re looking for a Assistant HR Manager with excellent communication skills, both written and verbal. The HR professional is expected to be knowledgeable with HR generalist responsibilities.

To ensure success in your role, you should display excellent organizational skills, good time-management skills and the ability to multi-task in a fast-paced environment. Ideally you should possess remarkable conflict management and decision-making skills.

Let’s Talk About Responsibilities!

· Creating, implementing, and evaluating all human resource department policies, procedures, and structures.

· Orientating new employees and training existing employees.

· Ensuring that all employees are organized and satisfied in their work environment.

· Providing counselling on policies and procedures.

· Knowledge of payroll.

· Ensuring accurate and proper record-keeping of employee information.

Let’s Talk About Requirements!

· Diploma/Bachelor’s degree in Business/Human resources/Accountancy.

· Minimum 3 years of relevant in-house human resources experience.

· Excellent verbal and written communication skills.

· Full understanding of HR functions and best practices.

· Knowledge of employment legislation.

· Excellent verbal and written communication skills.

· Hybrid working

If the above position is of interest to you, Let’s Talk!

Let’s Tok Pte. Ltd.

EA Licence No: 19S9976

Registration No:R1989525

Job Description & Requirements

• To drive Hi-lift or van depending on operations requirements
• Check vehicles for serviceability and ensure cleanliness
• Perform loading/unloading duties at the Outbound/Inbound docks and at the aircraft
• Deliver last minute additional meals/items or other outstanding orders to departing flights
• Collect, load, check and hand over meals and catering items to crew for freighter/PACC/Cargo flights
• Any other duties assigned or instructed by the officer or supervisor

Requirements

• Able to read, write and communicate in English
• Basic computer skills
• A valid Class 3 driving license. A class 4 license would be an added advantage.
• Physically fit and able to lift loads up to 25kg

Able to work 3 rotating shifts

Food Assembly Assistant reports to Catering Supervisor (Pre-set) through the Catering Officer and his/her duties are as follow:

1. Preset Business, Premium Economy and Economy class meals on trays according to airline's specifications.

2. Collect all the required food items for preset.

3. Collect bins of clean airline equipment from equipment staging area.

4. Operate the assembly conveyor belts and put the required food items and service wares on the trays based on the ETD of the flights.

5. Refer to flight checkout sheet, photo specs, and special meals table during preset.

6. Label carts according to Equipment Loading Plan.

7. Inform the Foodbank OA to page for any items shortages.

8. Collect all balance preset items and return them to Foodbank and TA Sub-store.

9. Ensure that the conveyor belt and the surrounding work area are neat and tidy before leaving the work place.

10. Follow safety and health procedures at workplace;

o Not endanger yourself and your colleagues;

o Not tamper with safety devices, or perform wilful or reckless acts;

o Report unsafe work conditions, behaviours and workplace incidents (regardless of whether an injury has taken place); and

o Provide suggestions to improve safety and health at work

11. Perform such other duties as directed from time to time by the Catering Officer & Catering Supervisor (Pre-set).

Requirements:

• Must be able to communicate in English
• Must be able to use PCs and computer systems related to area of work (e.g. Infolog), read computerised worksheets when on duty
• Possess good knowledge of food hygiene and food handling procedures
• Be able to work shift;
• Cross deployed across sections in Food Solutions when required

Responsibilities:

Facilities Operations

• Responsible in managing all facilities and services in Net Zero Building
• On-site key point of contact for Facilities related request
• Driving the implementation of comprehensive energy management program
• Daily active monitoring of sustainability data e.g. energy data, to ensure Net Zero target is achieved
• Responsible to ensure sustainability data is available to relevant authority e.g. BCA
• Assist and monitor to ensure all building procedures and performance measures are always maintained
• Assist with the development and monitoring of the Planned Preventative Maintenance programme.
• Ensure Regional Operations procedures are followed to ensure service standards are maintained
• Seek ways to constantly reduce costs and improve operational standards
• Assist the Management Team with the coordination of Churn and other relocations activities as required
• Ensure all Critical Environment (CEM) requirements are met.
• Ensure all Reactive Maintenance is completed as per the agreed timeframes.
• Carry out annual building power shutdown maintenance program.
• Conduct building fire evacuation exercise.
• Ensure building are maintenance standard meet authority requirement
• 24/7 respond to Critical room alarm alert.
• 24/7 emergency call support and site attendance are required

Part of the Sustainability Team

• Manage sustainability programs and support FM teams in achieving Client’s sustainability strategy, including collaborating within the Clients internal customers.
• Interact with a variety of groups, including relevant government authorities (BCA, NEA for example) or civic organizations and corporate employees.
• Explore and introduce new technologies and products available in the markets.
• Analytic in interpreting trends from data obtained from energy management system, and to call out anomalies in the data.
• Partner with the FM Operations team to implement, track and report environmental footprint reduction programs in support of Client’s sustainability goals (energy, waste / recycling, water).
• Provide guidance and program support for cost effective carbon / environmental footprint reduction strategies.
• Maintain tools, databases, and other tracking mechanisms to evaluate, track and report implementation and progress against the sustainability goals and key stakeholder requirements.
• Manage dashboard / database to track and report against sustainability goals.
• Guide teams in preparing for and responding to current and emerging corporate sustainability reporting and data requirements for key stakeholder groups (eg, annual sustainability reporting).

Risk Management

• Assist in the implementation and management of a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental. Report any issues or concerns back to Engineering Manager
• Assist in the implementation and monitoring of guidelines and strategies to protect health and safety of staff and others, protect Client and Jones Lang LaSalle reputations. Report any issues or concerns back to Senior Management.
• Support the implementation and monitoring of disaster recovery and business continuity plans
• Follow established escalation procedures and incident reporting procedures

Vendor Management

• Assist in the management of all contractors on site ensuring they perform to the required standards
• Incident management and recovery

Customer Service / Client Relationships

• Provide superior customer service
• Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user.
• Pro-actively manage Clients ‘expectations ensuring that the service levels are maintained.

Reporting

• Assist in the budgeting process as required
• Provide input as required into the Monthly Report to Clients
• Active involvement in the monitoring and achieving the required Key Performance Indicators

Requirements:

• Min Degree holder with at least 3 years of similar expereince.
• Able to lead a team in maintaining the client site

Job Purpose:

Assistant Restaurant Manager oversees and support the operations at dining establishments to ensure profitability and an enjoyable dining experience.

Responsibilities:

Business Operations

· Assist the Outlet Manager in daily operations to deliver quality food, service and ambience to our guests

· Ensure that standard operating procedures are maintained consistently, including service recovery, restaurant task cycle and cost control

· Take ownership of outlet sales, food quality and guest experience

· Uphold safety, hygiene and cleanliness as required by NEA/SFA regulations and company requirements

· Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary

People Management

· In-charge of recruitment, selection and training of new hires

· Monitor and manage the staff performance including punctuality, customer service and food quality

· In-charge of overall supervision of the outlet/restaurant

· Facilitate innovation and lead staff to implement change

Customer Service

· Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience

· Ensure and maintain service quality and professional etiquette

· Customer feedback management

Adhering to Quality and Standards

· Examine food and beverage preparation

· Ensure quality control for food and service

Skills/Qualifications:

· At least 5 years of relevant experience in F&B restaurants

· Minimum ‘O’ level or Graduate Diploma in any field/Diploma/Advanced/Higher/ in F&B service or equivalent

· Willing to be involved in hands on operations

· Excellent communication and interpersonal skills

· Ability to work in a fast-paced environment

· Perform tasks independently or with minimum supervision

· Ability to work cohesively with fellow team members as part of a team

- 2 years contract (renewable based on performance and headcount needs)

- Mon to Fri 8.30am to 6:00pm

- Shenton/Kent Ridge

- Up to $3200 + PB

Responsibilities:

• Leave Administration – Manage end-to-end leave processes including monitoring of the email inbox, supporting queries in leave management and entitlement policies, computing the leave balance for HR BP and Payroll team, maintaining the internal communications on leave administration, preparing leave accrual reports for Finance and other reports for management reporting.
• Training Administration – Manage end-to-end training administration processes including monitoring of the email inbox, maintaining the course catalogue, tracking attendances and feedbacks, event management, sending email reminders to employees who have yet to complete their required training hours, preparing of training reports, agreements, and SOWs.
• Audit – Maintain a secured archival to support annual and ad-hoc audit exercises.
• Government Paid Claims – Process, submit and follow-up on government-paid claims such as but not limited to national service, maternity, paternity, childcare, shared parental leave, and adoption leave. Monitor and report the status of the claims. Interact and follow-up with employees on claims matters including outstanding documents.

Period:

• 2 years contract (renewable and convertible based on performance)

Location:

• Shenton/Kent Ridge

Working Hours:

• Mon to Fri 8.30am to 6:00pm

Salary:

• Up to $3200 + PB

Requirements:

• Minimum ‘A’ Levels or Diploma
• Minimum 3 years working experience in leave and training (and grants) administration, payroll processing
• experience, preferably with knowledge of SuccessFactors systems.
• Proficient in Microsoft Excel, minimally Intermediate level
• Special Knowledge or Skills:
• Individuals with customer-facing experience will be preferred
• Excellent communication and interpersonal skills
• Strong analytical skills
• Meticulous and have a keen eye for details with an inquiring mind.
• Able to work in a dynamic and fast-paced environment

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No:R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House

Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

This role will contribute significantly in the review processes of academic proposals and the implementation for Graduate programmes. The incumbent will work independently and collaboratively across teams and be a point of contact with the Ministry of Education on new degree proposals. The incumbent will also ensure judicious management of programme and course archives, and student programme diet records. The Assistant Director will support the Team Lead to direct and provide guidance and oversight of Postgraduate (Coursework) programmes and curriculum administration under the Office Academic Services.

Responsibilities

Academic Programme Administration

• Support academic leaders to secure approval from the Ministry of Education for new programmes, ensuring all internal approval processes are completed, proposals are submitted within prescribed timeline and assist to prepare responses to queries at the various approval levels.
• Advise Colleges/Schools on the relevant approving authority for their proposals according to the policy and guide them through the processes.
• Provide academic insights with data and governance considerations to Schools when they are designing new programmes or making revisions, and to academic leaders during the review process.
• Support the team lead to ensure smooth implementation of academic programmes and initiatives, collaborating with key stakeholders on systems, processes, and schedules.

Approval process for new courses and curricula changes

• Provide judgement, with operation and system consideration, on academic proposals and ensure compliance with academic framework and policies.
• Facilitate review and decision-making by highlighting deviation from policies and operational complexities.
• Assess operational impact and system requirement in consultation with relevant functional teams and engage proposers for a streamlined requirement.

Academic governance, policy and process streamlining

• Contributes to policy review and development of operational guidelines.
• Supports business process streamlining, designing of workflow, process automation and system enhancement.
• Assist in preparing metrics for management reporting, and attending to data requests.
• Collaborates with business analyst and IT partner on system configurations and change request.
• Collaborates in assigned projects from defining business process and system requirements to managing project timeline, stakeholder engagement and user acceptance test for a smooth launch.

Administrative Excellence

• Establish a strong stakeholder engagement that is effective, transparent and professional, and supervise communication on academic matters by junior officers.
• Regular streamlining of academic services processes across UE and GE to enhance student experience.
• People manager to a team of junior officers and support staff.
• Lead and/or support any other ad-hoc/special projects.