Location: Ang Mo Kio
Working Hrs: 42.5hrs/weekly
Responsibilities:
1. Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)
2. To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are volumous)
3. Able to use school implemented IT system for administrative purposes.
4. To handle daily varied demands and queries from parents / students / vendors / staff etc
5. To call pupils absentees and to check with parents on their child’s status every morning.
6. To call pupils to convey messages during ad-hoc / special events
7. To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate case to other colleagues in the office immediately if it is beyond superficial cases.
8. To handle / support situation when pupils’ vomit, soiled their clothes.
General Duties:
1. To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc
2. To help update the school activity notice board in the office (data accuracy is important)
3. To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
4. To assist in general typing duties.
5. To assist in Stores supplies management during school holidays
6. To support any other general admin duties as and when required
Qualifications:
1. Full GCE ‘N’, or ‘O’ Level certificate or its equivalent
2. Good communication and inter-personal skills in reception duties, preferably in school environment
3. Good team player with high level of initiative
