Responsible to handle a portfolio of clients and provide payroll and a full suite of accounting services to clients in different industries.

Duties & Responsibilities

• Proficient understanding of Singapore Financial reporting Standards (SFRS), Singapore payroll compliance and Singapore Goods and Services Tax (“GST”) regulations
• Manage several portfolios of different complexities and from various industries
• Liaison with clients’ stakeholders, statutory service providers such as auditors, tax agents and/or other external parties on matters related to your work scope
• Ensure accuracy, due care, project management and timely delivery when providing the following services as stated in the respective Letter of Engagement with clients:

1. Setup of computerized accounting system and Chart of Accounts (“COA”);

2. Preparation of monthly/quarterly/half-yearly/yearly management statements;

3. Liaison with auditors for the finalization of year end audited accounts,

4. Filing of GST Application;

5. Preparation & Filing of quarterly GST returns;

6. Preparation of Unaudited financial statements;

7. Preparation of financial statements in XBRL format;

8. Provision of accounting administrative services;

9. Preparation of payroll services;

Others

• Manage billings and collections
• Fulfil any other duties as and when assigned by the seniors, managers and director

Job Holder’s Specifications

• Possess a Diploma/Degree in Accountancy or qualifications in professional accounting
• Has at least 1-2 years of relevant experience in an accounting firm, preferably in an outsourcing services environment
• Possess good business sense and ability to relate well with clients
• Able to multi-task and work under pressure to meet specific timelines
• Possess good communication and excellent interpersonal skills
• Must be proactive, analytical, committed and take ownership
• Possess the interest to learn/upgrade to new skills/technologies
• Accounting software hands-on knowledge will be an added advantages

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Maintain HR databases, leave records and employee files
• Ensure proper documentation and filing procedures
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

The Business Development Manager will be based in Singapore but play a pivotal role in expanding Stefania's Stones’ presence in both the Singapore and Indonesian markets, with a specific focus on the B2B category. This role requires a deep understanding of the luxury and jewelry market, the ability to identify and cultivate new business opportunities, and the skills to drive revenue growth. The successful candidate will work closely with the leadership team to develop and implement tailored market entry and growth strategies for Indonesia, with foundational support from Singapore. The successful candidate will work closely with the leadership team to develop and implement strategies for business growth, ensuring alignment with the brand's ethos of quality.

Key Requirements:

• Education and Experience:
  • Bachelor's and Master’s degree in Business, Marketing/Communications, Sales, or a related field.
  • 3+ years of experience in business development, sales, or a similar role in the luxury, retail, or gemstone industry.
  • Both experience in the B2B and B2C sectors is an advantage.
• Skills and Competencies:
  • Strong network in the luxury, retail, or jewelry sector is highly preferred.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proven ability to drive business growth and meet/exceed sales targets.
  • A qualification from a reputable institute in the field of gemology.
  • Entrepreneurial mindset with the ability to work independently and as part of a team.
  • Experience with international teams is an advantage, as well as strong knowledge of the Singapore and Indonesian market landscape.
  • Fluent in English; Bahasa is a plus.

Responsibilities:

• Manage staff facilities like the Staff Lounge, Gym, and recreational areas.
• Support Employee Engagement programs including surveys, action plans, and improvement initiatives.
• Assist with organizing Employee Engagement Events.
• Coordinate events from planning (liaising with staff and vendors, creating EDM/social media) to event day activities.
• Collaborate closely with management and line teams.

Requirements:

• GCE “A” level, Polytechnic Diploma or equivalent.
• Diploma in Business Management / Human Resource

Keywords:

• Admin Support / Events / Employee Engagement

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Reporting to the Senior Sales Manager, the incumbent will be responsible for the sales activities in North & South Asia (excluding China & Hong Kong).

Responsibilities:

• Manage the sales of direct account and distributor account to ensure consistent growth in sales revenues, meet and exceed all sales targets assigned to the regions
• Follow and ensure smooth introduction of new project & new product including sample delivery, customer meeting, etc.
• Identify new opportunities, develop and implement sales development plan to ensure good quality project pipelines consistently
• Collaborate with Product Line team, internal planning team, and distributors to ensure successful project win and smooth delivery & shipment
• Ensure accurate project & sales forecast

Requirements:

• Bachelor Degree in Science/ Engineering or related disciplines
• Minimum 5 years of relevant experience in sales, sales account management, or component distributor management experience in B2B market
• At least 2 years gained from sizeable organizations or MNCs is preferred
• Solid exposure in FMCG, consumer electronics market and/or battery industry is highly preferred
• Strong business acumen, strategic thinking and financial sense
• Good presentation, communication and influencing skills
• Target-oriented, passionate and able to work independently
• Hands-on and willing to follow through the entire sales process including sales administration
• Hands on computer skills such as MS Windows, Excel, PowerPoint applications
• Good command of both written and spoken English & Mandarin as liaison with China counterparts is required
• Candidates who can communicate in a 3rd language preferably Korean or Japanese language or have experience in managing Korea or Japan industrial markets will have an added advantage
• Occasion travel to Asian countries is required

We offer attractive salary, fringe benefits and long-term career development opportunities to the right candidate. Interested parties, please click "Apply" and upload your full resume (include current and expected remuneration package).

We are an equal opportunity employer. The information you provide will be treated in strict confidence and used for recruitment purpose only. You may visit us at www.gpbatteries.com and www.gpet.com for more information.

We regret to inform that only short-listed candidates will be notified.

As a Business Development Manager at Caladan, you will have the opportunity to play a major role in the growth of our company into new markets. We have industry-leading technology and systems, ambitious growth plans, and an existing pipeline of inbound opportunities. If you are an entrepreneurial, proactive problem-solver who likes to move fast and build things, we’d like to meet you.

Key Responsibilities

• Grow our token market making and electronic OTC businesses on a global scale, with ownership of P/L targets.
• Manage the entire sales cycle including managing inbound opportunities, outbound prospecting, making proposals, and signing contracts.
• Provide value-add advice to our clients and partners on matters relating to trading, market-making, listing, and liquidity across both CeFi and DeFi.
• Work with our internal trading, technology, and operations teams to execute and deliver on the signed agreements.
• Work with your colleagues across ecosystem, marketing, and venture investing roles to jointly build our brand and develop relationships with different stakeholders in the ecosystem such as projects, VC firms, exchanges, foundations, DAOs, and others.

The Ideal Candidate

• Demonstrated success at achieving against quota in a business development / sales role.
• Previous work experience at a trading desk, OTC, FX, options, exchange, financial technology services provider, or similar.
• A deep understanding of cryptocurrencies, exchanges both centralised and decentralised, algorithmic trading, market-making, RFQs, listings, liquidity, and regulatory concerns.
• Familiar with different sales methodologies and sales best practices including account-based marketing, CRM management, lead qualification, pipeline forecasting, objection handling, challenger sales, etc.
• Exceptional communication and presentation skills.
• Excited about the opportunity to own P/L generation, build a business, and make a real impact in the industry.

Responsibilities

• Responsible for full cycle of recruitment for assigned departments from searching for candidates, screening applicants, conducting interviews, salary proposals to following up on acceptance and confirmation of commencement date while ensuring a positive candidate experience throughout the process.
• Collaborate with hiring managers and HODs to understand current and future hiring needs.
• Build a good pipeline of qualified candidates to fill critical/evergreen roles to reduce the hiring lead time.
• Build and maintain relationships with IHLs and professional organizations.
• Represent company at career fairs and networking events.
• Maintain and analyse recruitment metrics.
• Regular review and improvements on Recruitment workflow processes & procedures.

Requirements

• Bachelor’s degree from a recognized university, preferably in HR.
• IHRP Certified Professional (IHRP-CP) preferred.
• Minimum 4-5 years of relevant HR Recruitment experience with experience in passive and active searches, good understanding of Recruitment processes, HR operations and Employment Act.
• Resourceful, resilient and able to work independently.
• Highly numerate and meticulous in entire recruitment process/event coordination.
• Proficient in MS Office (MS PowerPoint, MS Excel, MS Word).
• Team player with good interpersonal and communications skills with ability to influence others.
• Able to multi-task and work independently in a fast-changing environments.
• Experience in the healthcare sector and familiar with SuccessFactors HRIS will be an added advantage.

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599

We have an exciting opportunity for a talented and driven individual to kickstart their career as an Executive Search Specialist! If you're a recent graduate looking to make a meaningful impact and grow professionally, we want to hear from you!

About The Role

As a valued member, you will become part of a diverse, high-performing, and inclusive team that emphasizes the importance of collaboration. Your responsibilities include:

· Foster client satisfaction and loyalty by delivering exceptional and tailored talent consulting services while aligning precisely with client requirements, thereby fostering strong and collaborative relationships.

· Deepen understanding of human capital dynamics by gathering market intelligence and staying abreast of emerging trends across diverse industries.

· Facilitate constructive negotiations between clients and candidates, aligning their needs and ensuring mutually beneficial outcomes.

· Achieve sales targets on a quarterly and annual basis.

· Develop extensive connections within the professional community in Singapore and/or the wider APAC region.

What you will stand to gain:

· Receive direct mentorship in the complete cycle of technical recruitment. This encompasses tasks such as sourcing suitable candidates, screening them according to client specifications, and negotiating and finalizing offers for mid to senior-level professionals.

· Opportunity to specialise in consulting services for diverse industries, including but not limited to Financial Services, Legal, Technology, Manufacturing, and Consumer Retail.

· Enjoy a positive, welcoming, and dynamic work environment, learning and connecting with seasoned professionals in the HR sector.

Candidates we are looking for:

· A preferred qualification of a Bachelor's degree in Human Resources, Business Administration, or a related field.

· Graduates with a strong academic track record or internship experience, even without prior work experience, are strongly encouraged to apply.

· Exceptional communications and influencing skills in fostering strong professional relationships

· Demonstrate initiative and maintain a positive mindset.

· Embrace a results-driven mindset, prioritizing a commitment to maintaining high standards.

Established in 2006, SearchAsia Consulting is an executive-search firm that is part of the SGX-listed HRnetGroup. We are a regional leader in talent management and human capital, with a network of 14 offices across APAC. We are dedicated to building high-performing teams for our clients, helping them secure talents and take their businesses to the next level.

Contact us:

Interested applicants, please send your detailed resume to:

· Jocelyn Ho Wen Mun (R1658156) | EA License: 16S8107

· HR Manager

· [email protected]

Visit our corporate website at https://www.searchasia.com.sg for more information and connect with us on LinkedIn at https://www.linkedin.com/company/searchasiaconsulting

We regret that only shortlisted candidates will be notified.

Job Scope:

• Partnering with hiring managers during full cycle TA recruitment for contract positions in Singapore.
• Partner with hiring managers in understanding and clarifying talent needs and expectations, as well as formulating effective recruitment strategies and hiring plans for contract positions in Singapore.
• Contract management for renewals and replacements.
• Recruitment and hiring for internship requests; involve in coordination for monthly internship engagement events and internship graduation ceremony.
• Involve in job fairs to attract top talents in the market.
• Support HR general functions such as operations, compensation and benefits, T&OD in different processes.
• Suggest ideas for populating HR data and ease for PowerPoint presentation
• Utilise various recruitment channels, in the most cost-effective ways and determine the most effective sourcing method for the candidate pool and resume screening, including job posting at different channels and send out internal updates for referrals.
• Assist in the design and draft quarterly highlights and updates for the HR Newsletter to SG employees

Requirement:

• At least 3-5 years of experience in end to end talent acquisition in engineering industry

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Working Hours: Mon-Fri Office Hours

Job Scope:

The Executive will support the organisation’s strategic growth and development under Clinical & Academic Development.

• Support Director on strategic planning
• Assist in work plan formulation
• Facilitate the translation of technical requirements into a visualisation for data analysis to enable performance measurement
• Collaborate with cluster-wide multi-disciplinary teams, and external stakeholders to align processes and resources planning
• Work closely with a team of healthcare professionals, data analyst, Finance department and IT teams to conduct analysis using healthcare data, build and maintain data mart to drive value-based care initiatives
• To conduct analysis to identify trends, patterns, and insights through healthcare data, to drive value-based care initiatives
• To collaborate with healthcare professionals and IT teams to translate requirements into measurements and into insightful dashboards
• To perform a periodic review of key performance indicators and to take pre-emptive action with relevant stakeholder
• To present routine reports and updates to stakeholders
• To support and facilitate the formulation of strategic workplan for Clinical transformation

Requirements:

• A Min Bachelor Degree in any field

• Proven track record of using Tableau for visualization and analysis, along with a strong understanding of data management

• Relevant experience in Project Management, Data Analytics and/or proficiency in programming language such as Python and/or R and visualization tools such as Tableau.

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities:

• Manage staff facilities like the Staff Lounge, Gym, and recreational areas.
• Support Employee Engagement programs including surveys, action plans, and improvement initiatives.
• Assist with organizing Employee Engagement Events.
• Coordinate events from planning (liaising with staff and vendors, creating EDM/social media) to event day activities.
• Collaborate closely with management and line teams.

Requirements:

• GCE “A” level, Polytechnic Diploma or equivalent.
• Diploma in Business Management / Human Resource

Keywords:

• Admin Support / Events / Employee Engagement

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description :

• Support the team in Total Performance Management and Promotion Exercise
• Provide support in compensation and benefits activities
• Assist in compensation and benefit surveys
• Assist in other day-to-day operations
• Participate in HR projects and tasks as required

Requirement :

• Degree in Human Resource
• Keen interest in Performance and Reward
• Have some HR intern experience

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Manage staff facilities like the Staff Lounge, Gym, and recreational areas.
• Support Employee Engagement programs including surveys, action plans, and improvement initiatives.
• Assist with organizing Employee Engagement Events.
• Coordinate events from planning (liaising with staff and vendors, creating EDM/social media) to event day activities.
• Collaborate closely with management and line teams.

Requirements:

• GCE “A” level, Polytechnic Diploma or equivalent.
• Diploma in Business Management / Human Resource

Keywords:

• Admin Support / Events / Employee Engagement

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

We are looking for passionate individuals who are keen to explore opportunities in HR Consultancy !

Perks of joining us:

• One to One mentorship

• Personalised training

• Exposure to both candidate and client management

What do you need to possess?

• Keen interest in learning more about HR Consultancy

• Outgoing Personality / Keen to engage with people from different backgrounds

• A degree in any discipline

If you’re keen to find out more, feel free to email me at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

• Support the project to ensure prompt delivery and implementation with quality.
• Participate in discussions with stakeholders and may propose solutions that will meet business objectives and document the solutions and business rules into the Business Requirement.
• Collaborate with the stakeholders and team leads so that the agreed project timeline will not be impacted.
• Translate the business requirements into test scenarios, conditions and expected results for user acceptance testing.
• Accountable for the execution of user acceptance testing and results are updated with proper documentation.
• Track and monitor the outstanding defects and work with Information Technology in resolving the tickets promptly and within the agreed timeline.
• Arrange & lead checkpoint discussions on defects with Information Technology, where needed.
• Prepare training guides & train the stakeholders.
• Perform post deployment verification of the system after implementation.
• To embrace our “Innovation” value, she/he will actively seek continuous improvements in her/his area of expertise thus remaining relevant to the business.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Description :

• Support the team in Total Performance Management and Promotion Exercise
• Provide support in compensation and benefits activities
• Assist in compensation and benefit surveys
• Assist in other day-to-day operations
• Participate in HR projects and tasks as required

Requirement :

• Degree in Human Resource
• Keen interest in Performance and Reward

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Working Hours: 5 days office hours

Duration: 6 months

Salary: Up to $3.2K (Depending on experience)

Portfolio: Business Process Streamlining

Job Scope:

• Clear documentation of processes

• Review and develop streamlined processes

• Train and implement new processes

• Reduce Waste & Improve efficiencies

• Project management & administrative support

• Completion of tasks/assignments according to given timeline

Job Requirements

• Min. A level/ Diploma in any field

• Proficient in Microsoft Office Suite

• Working experience with ERP systems

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Responsibilities

· Responsible for providing strategic level/long-term planning

· Drive continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; work on strategic projects that have total building and network-wide impact.

· Effectively leverage the Operations and Area Managers to solicit ideas and understand problems and challenges

· Anticipate needs; make administrative decisions and requests for information

· Domestic and international travel logistics management, trip preparation and expense reporting

· Forecast and manage budgets and team procurement

· Coordinate department facility operations, including space planning and office moves

· Daily team support including: new hire set up; purchase of goods & services, process invoices

· Ensure compliance with administrative operations policies and procedures

· Develop and prepare reports and maintain database

Requirements

· Min dip/deg in any discipline

· Ability to work in a fast pace environment

· Team player and collaborator

· Excellent communication skills

· No experience needed, training will be provided

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Key Responsibilities:

• Source candidates through various channels, including job boards
• Conduct interviews and assess candidate qualifications.
• Collaborate with hiring managers to create job descriptions and define candidate profiles.
• Maintain accurate records of candidates and recruitment metrics.
• Build and maintain relationships with candidates and hiring managers.
• Stay updated on industry trends and best practices in talent acquisition.

Qualifications:

• Diploma/Degree holder in any field
• Keen interest in Talent Aquisition HR
• 1 to 1 mentorship

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description :

• Support the team in Total Performance Management and Promotion Exercise
• Provide support in compensation and benefits activities
• Assist in compensation and benefit surveys
• Assist in other day-to-day operations
• Participate in HR projects and tasks as required

Requirement :

• Degree in Human Resource
• Keen interest in Performance and Reward
• Have some HR intern experience

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Manage staff facilities like the Staff Lounge, Gym, and recreational areas.
• Support Employee Engagement programs including surveys, action plans, and improvement initiatives.
• Assist with organizing Employee Engagement Events.
• Coordinate events from planning (liaising with staff and vendors, creating EDM/social media) to event day activities.
• Collaborate closely with management and line teams.

Requirements:

• GCE “A” level, Polytechnic Diploma or equivalent.
• Diploma in Business Management / Human Resource

Keywords:

• Admin Support / Events / Employee Engagement

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Provide financial counselling for patients and third party.
• Administer admission and discharge of patients.
• Bill handling tasks, including Mediclaim and deposit collection.
• Handle customers’ enquiries regarding bills.
• Coordinate administrative duties with various stakeholders to ensure smooth operations.
• Perform any other tasks as assigned.

Requirements:

• min. Diploma or Degree in Finance / Accounting / Business Administration.
• Minimum 3 years of relevant working experience in PSA functions and /or financial counselling in a government healthcare instituition.
• Good interpersonal skills and team player.
• Meticulous in details and number.
• Training will be provided.

Interested candidates please send in your updated resume in MS Word to:

[email protected]

Subject: Assistant / Executive, Business Office

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.:99C4599

Responsibilities:

• Manage staff facilities like the Staff Lounge, Gym, and recreational areas.
• Support Employee Engagement programs including surveys, action plans, and improvement initiatives.
• Assist with organizing Employee Engagement Events.
• Coordinate events from planning (liaising with staff and vendors, creating EDM/social media) to event day activities.
• Collaborate closely with management and line teams.

Requirements:

• GCE “A” level, Polytechnic Diploma or equivalent.
• Diploma in Business Management / Human Resource

Keywords:

• Admin Support / Events / Employee Engagement

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description :

• Support the team in Total Performance Management and Promotion Exercise
• Provide support in compensation and benefits activities
• Assist in compensation and benefit surveys
• Assist in other day-to-day operations
• Participate in HR projects and tasks as required

Requirement :

• Degree in Human Resource
• Keen interest in Performance and Reward

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)