Team Summary

Client Services (CS) provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services, enabling our client facing teams to deliver and scale new products, services and initiatives into the market.

We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What a Business Strategy and Operations Director does at Visa:

The role of Business Strategy and Operations Director for Client Services (AP) is a key role that is responsible for a wide range of activities required to support the AP Head of Client Services in delivering against regional and global priorities. The role is based in Singapore and provides an excellent opportunity to gain a broad strategic overview of Visa’s business. It will involve close collaboration with the Client Services Leadership Team as well as strong partnership with other functional leaders across Asia Pacific.

Specific responsibilities span across the following key areas:

• Drive end-to-end management of Client Services Objectives and Key Results (OKRs) – collaborate with CS Leadership Team and other global as well as regional stakeholders to facilitate OKR targets each year. Establish accurate tracking capabilities to measure performance against targets.
• Reporting on business performance through Monthly Business Reviews. Partner with relevant people to understand any variances to targets and provide clear insights into improvement opportunities.
• Establish a robust operating rhythm with Client Success Cluster Leads to track key performance metrics and support the program management of strategic Client Success initiatives.
• Manage revenue generated through the Visa Online Access Fee including billing, forecasting, budget setting and careful management and tracking of fee waivers.
• Create materials and content for monthly business reviews, monthly staff newsletter, Town Halls, executive updates, CSLT and department meetings, and other key updates as appropriate.
• Work with AP leadership team, AP Pricing Team and Global CS Pricing on socialization of new Client Services product and pricing changes that drive revenue growth for the organization. Partner with other functional teams to promote revenue generating services to our clients. Develop capabilities to track revenue performance against budget and targets.
• Partner with the Finance Business Partner and CS Leadership Team to build the annual revenue and expense budget. Demonstrate a strong understand of the revenue and expense drivers and articulate risks and opportunities that may impact budget performance.
• Drive operational resilience by partnering with Risk and other internal CS Teams to facilitate crucial risk requirements such as Business Continuity exercises and Risk as well as Control Self Assessments.
• Partner with Global Service Excellence Team to drive key process improvement initiatives that will create efficiencies, improve the customer experience and reduce cost.

Why this is important to Visa

The candidate will play a key central role in driving business effectiveness through a best-in-class project and program management capability, ensuring successful execution of strategic plans across the region and provide support to the SVP Client Services (AP) and the broader AP Client Services Leadership Team.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

This role is a 12 month contract role based in Singapore. Work experience in Gaming Industry/Verticle/Domain is a must have.

We are hiring 3 headcounts for 3 different Market, Must have spoken language in Korean/Vietnamese/ Mandarin to effectively liaise with counterparts and client in the market.

Responsibilities:

• Collaborate with various departments to solve operational issues encountered by partners.
• Manage daily operations, including handling inquiries, ensuring compliance, resolving escalations, and managing contract-related activities.
• Perform internal operational tasks such as report preparation, outcome tracking, and updating internal teams and partners.
• Serve as an internal advocate, aligning partner needs with policy and platform teams.
• Become the team’s expert on operational policies and procedures.
• Proactively seek and implement improvements to the partner experience through clear communication and educational resources.

Requirements:

• Must Fluency in English and either Korean, Mandarin, or Vietnamese to effectively engage with clients and counterparts in these market.
• Bachelor’s degree or higher.
• At least 3-4 years of experience in online operations, customer success, account management, or project management within the Technology/Gaming sectors.
• Strong communication and presentation skills, with the ability to simplify complex issues.
• Proven ability to collaborate effectively across various management levels.
• In-depth understanding of internet technologies and operational workflows.
• Proficiency in MS Excel and PowerPoint for detailed data analysis and reporting.
• Technical aptitude, with knowledge of tools, IT languages, and systems being a plus.

Responsibilities

Conduct and Discipline

• Monitor absent employee, serve letter of breach of contract
• Put up cases for union appeal to HQ
• Monitor excessive MC cases Board of Inquiry (BOI)
• Upon receipt of approval by Head Depot to convene a BOI, arrange for BOI Chairman and members (inclusive of Union representative) to conduct the

BOI Union Appeal / CPS System

• Coordinate and arrange with Union on the appeal sessions. Inform Interchange Managers on the appeal dates and venue.
• Update BC files on past disciplinary records for appeal.
• Update the outcome of the appeal cases and send to IGs for follow-up action
• Maintaining the CPS System

Welfare & Benefits

• Co-ordinate free bus, order wreath upon death of employee immediate family member
• Issue of employee pass to recruit, and replacement for lost and damaged ones
• Monitor renewal of driving license/vocational license/work permit/employment pass
• Monitor renewal BCs who are due for contract renewal
• Cancellation of WP and employment pass, withdrawal of VL (non-local) upon BC leaving Company
• Monitor staff due for retirement
• Put up retirement case on optional/medical ground for approval
• Issue letter of certification of employment when required
• Assists in organizing monthly/quarterly orientation sessions for Head Depot

Others

• Assist on other duties as assigned

Requirements

• 2 years of relevant experience
• Candidate must possess at least a GCE ‘A’ or Diploma in Human Resource Management or equivalent
• Organised, meticulous and task-oriented
• Proficient in MS office
• Team player
• Preferred IHRP certified
• Good verbal and written communication skills in both English and Mandarin in view our primary stakeholders converse mainly in these 2 languages. Able to converse in dialects is an advantage
• Enjoy working in fast-paced environment

• Remuneration Package: Up to Basic $3,500 + Completion Bonus
• Company: Leading MNC in Chemical Manufacturing
• Working Hours: Monday to Friday, 8:30 AM to 5:00 PM
• Location: Jurong Island (Company Transport Provided at Designated Points)

Are you ready to take your career to the next level with a dynamic multinational chemical manufacturing company? My client is seeking a motivated and detail-oriented HR Admin Officer to join their Human Resource and Administration team. This is an excellent opportunity for someone looking to make a tangible impact in a supportive and thriving work environment.

Responsibilities:

• Administrative Support: Provide general administrative support to the Human Resource & Administration department.
• Records Maintenance: Keep employee records up-to-date and accurate.
• Recruitment Support: Assist with onboarding and offboarding processes to ensure a smooth transition for new and departing employees.
• Welfare Coordination: Organize and coordinate welfare and recreational activities to foster a positive workplace culture.
• Safety & Health: Support the Workplace Safety & Health committee and related activities.
• Safety & Benefits Management: Administer and oversee employees' safety equipment and benefits.

Requirements:

• Educational Background: Minimum “O” level with relevant experience. Higher NITEC in Business Administration, Business Studies, or a related field is preferred
• Experience: Minimum 3 years of working experience within HR administration support
• Skills: Strong team player with initiative, excellent communication, and interpersonal skills. Ability to manage tasks efficiently and meet deadlines.

Why Join My Client?

• Completion Bonus: Enjoy a rewarding bonus upon successful contract completion.
• Company Transport: Convenient transport provided to and from Jurong Island.
• Growth Opportunities: Be part of a leading MNC with numerous career development possibilities.
• Supportive Environment: Work in a collaborative team committed to your success.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operations, and macroeconomics, VCA drives high impact and tangible financial results.

At VCA Digital Practice, we drive digital enhancements and transformations for our clients to thrive and compete in a digital world. We help our clients with various capabilities that accelerate digital channel sales, enhance payments, and create superior digital experiences.

What a HCD Design Senior Manager does at Visa Consulting and Analytics

• You will drive co-creation of new solutions and digital journeys, by leveraging design principles and HCD approach

• Communicate visually through storyboards, wireframes, interactive prototypes and concepts.

• You will join engagement teams serving our clients and gain exposure to a spectrum of topics that are complex in scale and scope, intellectually demanding, and deadline driven.

• You will work in teams of typically 3 – 5 consultants/designers, taking charge of specific aspects of the project. You will do extensive  research, source data, lead cocreations  and contribute to identifying potential solutions for a specific client problem or challenge.

• Rapidly convert ideas into working prototypes, meshing-together solutions/capabilities that exist within Visa or externally.

• Conduct and/or support in-depth market testing using various qualitative and quantitative research methods

• Develop a nuanced understanding of emerging digital payment trends as well as Visa’s capabilities and be able to apply them to clients’ business problems to actively engage with clients and co-develop meaningful solutions to address their challenges.

• You will also present results to internal Visa stakeholders, client management and at-times implement recommendations in collaboration with client team members.

• Contribute to key Practice building initiatives – Capability / IP generation, training, mentorship, team initiatives.

Projects you will be a part of:

At Digital Practice, you will learn how to design, build, scale, and transform digital businesses. You will learn about Digital Payment Products, Building New Digital Capabilities and Scaling user loyalty and revenues by leveraging cutting edge digital capabilities.

You will have opportunities to hone your functional expertise with Digital Practice and your core business skills. You will have opportunities to learn on the job and through formal training programs. We work on a wide variety of topics and this experience will offer a great platform to build your career.

THE CONTEXT            

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly- focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent. To go further, with Dior.

YOUR IMPACT             

Under the supervision of the Regional Finance Director PCD TR APAC, you will be a key business partner in understanding and analyzing the complex yet fascinating and growing Travel Retail business of the APAC region. As part of the Finance Team, you will have a significant role into defining the PCD TR APAC financial equation through the different forecast exercises and closings, participating in making sure the financial operations run smoothly at the right level of data quality. Also, you will be a key contributor in various optimization and revamping projects of our financial processes. The position is based in Singapore and your main stakeholders will be the accounting teams and operational Teams of the different areas.

YOUR MISSION             

• Running controlling & financial operations: To be Actively involved in the day-to-day operations of the department and therefore of the whole region. This includes making sure our expenses are booked at the right level of expectation, on a timely manner following the right phasing and proper affectation within our financials.

• Analysis & reporting: Partnering with the different stakeholders to analyze the gaps and inconsistencies that may arise from those bookings vs our expectation and report back to the business / management with necessary recommendations or alerts. On the regulatory side, to ensure the actuals are aligned with accounting standards, respecting regional, central and internal control guidelines. To conduct in-depth financial analysis when required, providing insights to the Management. To build-up and sustain a reporting environment that allows the stakeholders to access their key financials data and a seamless manner.

• Continuous improvement: To be proactive into identifying, proposing to Management and coordinating improvement of our financial processes at local or regional level. To be a key coordinator / contributor toward central initiatives that are aiming at improving our financial processes and information workflows. 

WHAT CAN WE OFFER?                       

A demanding role within an ambitious and fast-growing environment with daily opportunities to learn and develop your skills alongside passionate team members. Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

SO, HOW FAR WILL YOU TAKE DIOR?

Job Summary

Excellent opportunity for a Business Analyst to be part of the Change Management Team to manage major and strategic change initiatives work for a leading Financial Services organization.

Mandatory Skill-set

• Degree in Information Technology / Finance/ Business
• At least 5 years of working experience as a Business Analyst in a project setting within Financial Services Industry;
• Experience and knowledge of change and project management principles, methodologies and tools;
• Solid understanding on change management process;
• Good understanding of Wholesale banking products, process, and technologies solutions;
• Working experience in Wholesale payment process and SWIFT messaging are required;
• Proficient in gathering and documenting business requirements, creating functional specifications, and user stories;
• Excellent analytical and problem-solving skills, with the ability to think critically and strategically;
• Strong interpersonal and communication skills, with the ability to effectively communicate complex ideas to both technical and non-technical stakeholders;
• Strong attention to detail and ability to manage multiple priorities and deadlines;
• Must be able to work independently and collaboratively in a fast-paced environment.

Desired Skill-set

• PMP / Scrum certified.

Responsibilities

• Collaborate with stakeholders to understand business change initiatives, objectives, requirements, and challenges;
• Gather and document user requirements and translate it into functional specifications and user stories;
• Conduct impact analyses, assess change readiness, and perform gap analysis to identify discrepancies between current and desired states and propose solutions to bridge the gaps;
• Perform risk assessment with project implementation; identify and manage project dependencies;
• Develop and maintain business process models, use cases, and other relevant documentation;
• Conduct feasibility studies and cost-benefit analysis to evaluate potential solutions and make recommendations to stakeholders;
• Collaborate with technical teams to ensure accurate translation of business requirements into technical specifications;
• Facilitate user acceptance testing (UAT) and support end-users during the implementation and post-implementation phases;
• Maintain regular updates with other (change) business analysts across the region for alignment and updates on the project status, risk and issues;
• Collaborate with stakeholders to continuously improve business processes, systems, and workflows.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Supports Regional Director Asia Pacific, Sales Flexible Accessories on sales & marketing related topics
• Report on and analyze sales and customer data to identify account and market opportunities through market studies (desk research & interviews) and market entry strategies of related abrasives products, in particular for China, ASEAN and Japan
• Prepare monthly management data for internal reporting and business reviews with Global Headquarters
• Support in preparation of presentations for senior management level meetings
• Independent handling of routine and ad-hoc tasks

Primary objectives of the position:

• Responsible for the complete management of premises, as well as planning and implementing effective support strategies that meet the demands of the studio to enable a high performing culture.
• Provide administration support to the Singapore studio Principal and Leadership group, and timely, professional, and responsive customer service to all Hassell staff and clients with consistent high-quality outputs.

      Key Activities:

• Day to day management of operations and ensuring a collaborative team approach with excellent communication and customer service skills.
• Manage the day to day functioning of the studio premises and various facilities.
• Oversee the coordination of internal studio events / functions / catering requirements, with other Business Support staff and the Culture Collective group.
• Support with travel and accommodation bookings for Hassell personnel through relevant suppliers as required.
• Assist the Business Development team where necessary on proposals and awards submissions.
• Manages studio operating expenses with support sought from local Studio Accountant including approval of purchase orders for studio expenditure (i.e. non-project related).
• Completion of relevant elements for inclusion in the Regional Report which includes operational, project and non-project issues for the studio with input from Practice Leaders and business functions.
• Chairs weekly leadership meeting and ensure actions are undertaken as required.
• Assists the Managing Principal on studio tenancy issues including lease renewal, negotiations, security and any other tenancy requirements.
• Support Professional Practice to ensure monthly reports are undertaken for all projects in the studio, by ensuring all reports have been submitted to Practice Leaders for review and action as applicable.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24086

This is a one-year contract role.

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare Project.

What are we looking for?

• Minimum of 5 years of IT Application BA experience
• Practical experience with Agile Methodologies, tools and delivery
• Good understanding of Cloud Technology and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Experience in supporting Government Projects will be an added advantage
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware ie weblogic or JBoss or Tomcat as well as exposure in automated software testing will be an added advantage
• Strong analytic, conceptualization and problem solving skillsets will be an added advantage
• Strong communication skills, both oral and written and able to pitch to engage stakeholder will be an added advantage
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Business Support Executive with ERP (Enterprise Resource Planning) experience typically handles a range of administrative tasks and supports various functions within an organization using ERP systems.

Key Responsibilities:

1. ERP System Management: Maintain and update ERP systems to ensure they meet the organization’s needs.
   Troubleshoot and resolve issues related to ERP software.
   Customize ERP modules to align with business processes.
   
2. Inventory Management:
   Monitor and manage inventory levels to ensure they are in line with company requirements and demand forecasts. Conduct regular stock audits to verify inventory accuracy and identify discrepancies. Reconcile inventory records with physical stock counts.
   
3. Data Entry and Management: Enter and update data within the ERP system, ensuring accuracy and consistency.
   Generate reports and analyze data to support decision-making.
   
4. Process Improvement:Identify areas for process improvement and work with teams to implement changes.
   Assist in the development and documentation of business processes and procedures.
   
5. Collaboration: Work closely with other departments to ensure the ERP system supports their needs and integrates smoothly with other systems.
   Coordinate with IT and software vendors to address system-related issues.
   

Skills and Qualifications:

• ERP Knowledge: Familiarity with ERP software such as SAP, Oracle, Microsoft Dynamics, or similar systems.
• Technical Proficiency: Ability to navigate and troubleshoot ERP systems; understanding of database management and integration.
• Administrative Skills: Strong organizational skills, attention to detail, and proficiency in office software (e.g., MS Office Suite).
• Communication: Excellent verbal and written communication skills.
• Problem-Solving: Ability to identify problems, analyze options, and implement effective solutions.
• Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Experience:

• Previous experience in administrative support or a similar role.
• Experience working with ERP systems in a professional setting.
• Knowledge of industry-specific practices can be advantageous, depending on the sector (e.g., manufacturing, retail, finance).

Requirements:

• Diploma / Degree
• Minimum 1 - 2 years of work experience, preferably in manufacturing / retail environment
• Mature, organized, meticulous, task-oriented, and able to handle tasks independently.
• Must be a team player.
• Good communications skills in English and Mandarin to liaise with suppliers from Mandarin speaking countries.
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.

Your Role

We are looking for a highly motivated Sr Business Analyst to join our JAPAC Go-To-Market Shared Services team. As a business analyst, you will play a key role in sales and program initiatives focused on our commercial go-to-market execution in the JAPAC region. Your work will help us identify trends and correlations to better drive business outcomes. Key elements of your role will include the optimization and execution of global programs and regional initiatives targeted at our sales expansion into commercial via our channel route-to-market.

Your Impact

• Work with key business stakeholders and regional teams (sales operations, business intelligence, strategy and planning) to deliver insights, reports, visualization and analysis to solve important business problems and optimize growth opportunities

• Act as the lead liaison and strategic partner in collaborations with Distribution & Commercial cross-functional teams, including field account managers, marketing team, speedboat teams, other channel groups, as well as external business partners.

• Lead systems and related projects across the project lifecycle, starting from planning, initiation, development, implementation, communication, change management activities, risk management and the collection of best practices

• Working closely with the Director of Operations to develop, implement and maintain consistent operating procedures around distribution route-to-market priorities such as frictionless transactional process, stocking strategies and other similar initiatives.

• Partner with the commercial sales team to drive the data analysis effort from start to end for our Inside Sales Representatives (ISR) team to optimise efficiency and productivity in the whitespace territories including Small and Medium Business segmentation (SMB)  

• Work with complex data sets from across the value chain such as sales, perform deep analytical dives into transactional database and identify subsets of trends and correlations to better drive business outcomes. Conduct ad-hoc analyses to support cross functional projects.

• Act as a representative of channel strategy with internal and external business partners. Assist in the review and evaluation of business initiatives, product and projects with respect to formulate insights for senior business leaders.

• Assist with business strategy, controls and financial performance. Manage and execute a disciplined change management process.

• Lead workshops to elicit business needs and create requirement models. Interface with support teams and operations to solve challenging business pain-points.

• Develop and execute channel growth strategy & initiatives, planning, including opportunities to generate further value and partner retention

• Design, implement, and support KPIs for HR Services

• Mentor, guide, advise and/or check the work of less experienced Business Systems Analysts

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 500  builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Attributes

• Make data meaningful to stakeholders where they can derive better insights towards achieving a business goal.
• Be a critic to the product team to help them focus on the right metrics at the same time provide the requisite direction through data.
• Autonomy, drive the direction of data usage, sources  to achieve business goals
• Business acumen to co-relate data to solving real life problems.

Data Analysis & Reporting:

• Collect, process, and analyze large datasets to identify trends, patterns, and insights.
• Develop and maintain dashboards, reports, and visualizations to communicate findings effectively.
• Use statistical tools and techniques to interpret data and analyze results.
• Prepare and present detailed analytical reports for stakeholders at all levels of the organization.
• Collaborate with the product team to understand their analytical needs and deliver actionable insights.

Data Management:

• Ensure the accuracy, completeness, and consistency of data across different sources.
• Work with IT and data engineering teams to optimize data pipelines and workflows.

Project Collaboration:

• Partner with product managers, developers, and other stakeholders to integrate data analysis into product development and business strategies.

• Bachelor's degree in Data Science, Statistics, Economics, Finance, Computer Science, or a related field.
• Minimum of 3 years of experience in a data/business analyst role, preferably within the fintech industry.
• Strong proficiency in SQL and experience with data manipulation and querying.
• Experience with data visualization tools such as Tableau, Power BI, or similar.
• Proficiency in statistical analysis software (e.g., R, Python) and Excel.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights..
• Excellent communication skills, both written and verbal, with the ability to present complex information clearly to non-technical stakeholders.

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.  As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place.  We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Job Overview:

We are seeking a dynamic and customer-focused individual to join our team as a Business Development and Customer Experience Executive. The ideal candidate will play a crucial role in managing and enhancing relationships with our valued customers, ensuring satisfaction, and contributing to the overall success of our organization.

Job Responsibilities:

·        Proactively engage with customers to understand their needs and expectations.

·        Build and maintain strong, long-lasting customer relationships through effective address of customer inquiries, concerns, and feedback promptly and professionally.

·        Procure, maintain and develop meaningful relationships with existing and new clients to improve retention rate by actively reaching out to key accounts and private clients on regular basis

·        Receive and resolve customers’ concerns and enquiries to your best ability and achieve maximum revenue

·        Maintain accurate and updated customer records in the CRM system.

·        Analyze customer data to identify trends and opportunities for improvement.

·        Collaborate and work closely with internal stakeholders to fulfil client’s expectations and business objectives, to have resolution of customer issues, inventory supplies, logistics and fulfilment of orders management.

·       Ability to partner with multiple departments and stakeholders.

·       Excellent problem-solving skills with meticulous attention to detail.

·       Ability to work collaboratively in a team environment.

·       Assist in drafting proposals to generate more revenue from clients.

·       In-depth knowledge of liquor business and value propositions.

·       Provide administrative support to Business to Business, Operations, and Sales teams to ensure smooth day-to-day operations.

·       Maintains Customer Service Feedback database.

·       Responsible for QSM Submission and other activities.

·       Support any off-site event or ad-hoc projects under the Service Excellence/CRM team.

·       Backup support for after-sales service requests, including retail, VIP, ISC, etc.

·       Degree in a relevant discipline.

·       At least 2 years of experience in managing customer service and expectations of high-profile clients.

·       Proven experience in customer relations or a similar customer-facing role.

·       Resourceful, positive attitude, and focus on customer satisfaction in a fast-paced environment.

·       Proficient in internet and Microsoft applications.

·       High-level communication skills in both English and Chinese.

·       Proven ability to negotiate.

·       Strong customer service recovery and conflict resolution skills.

·       Good organizational skills.

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

He/she reports to the Business Unit Manager and you will be required to create partnerships with existing and potential clients as well as identify new service offering opportunities to grow the business. Specifically you will be required to:

• Develop, monitor and achieve Key Performance Indicators (KPI’s) for the Business.
• Prepare winning proposals and engage in direct sales activities to achieve lasting client relationships.
• Prepare action plans to effectively achieve sales objectives and actively market the downstream businesses capabilities to potential clients
• Utilize sales skills, in addition to technical service knowledge, to sell multiple product lines and develop cross-selling opportunities across business lines as they present themselves in key areas such as:
  • Petroleum cargoes testing
  • Inspection services

ROLE SUMMARY:

The Senior Business Development Manager is responsible for revenue generation from new customers, within one or several business units. He/ She will be expected to source and close leads working with Exhibitor Marketing, to develop strategies to attract new customers, enter new markets and review new business revenue. The role will be expected to sell to a variety of customers, independent small and medium enterprise customers (most our customer base) up to large key account acquisitions. As part of the life time management of customers, at times the Senior / Business Development Manager will be expected to support the closing or retention of high value or strategic customers, in particular those whom the Senior / Business Development Manager first acquired.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Revenue generation of specified amount assigned, through sales (booth, sponsorship/ advertisement and fully integrated packages) to new customers (including some customers who have not exhibited for several years) across products and revenue streams within a business unit
• Generation of new business leads, through customer relationship development, cold calling, attendance at industry related events and market searching
• Development of brand and industry specific knowledge to enhance and improve new business sales performance
• Identification and development of business development strategies, working with Event Directors to target new market sectors and regions
• Development of market analysis and opportunity assessment for brand growth and new revenue growth opportunities
• Collaboration with Exhibitor Marketing teams to develop attraction campaigns which could drive business development opportunities
• Support on the on-site re-booking of new business customers, and begin the handover of customers onto the account management team
• Support (where necessary) in the retention of existing customers
• To account manage newly acquired customers through their first show cycle to ensure a positive experience and provide resolution advice where necessary, working with other business functions (e.g. Marketing, Brand or Event Operations)
• Liaise with the Event Director in relation to key high value new customers, and Sales Operations with regards to available spots on the floor plan
• Adoption of sales pipeline process and data quality maintenance through use of Salesforce (CRM system)
• Manage the capture and entry of Sales contract information
• Manage sales information and customer requirements (via Salesforce) to Sales Operations and Event teams
• Act as an informal mentor to Business Development Executives within the Sales team, to share industry knowledge and experience
• Support overdue payment collection for accounts under management
• Perform additional responsibilities as assigned

ILLUSTRATIVE ROLE METRICS:

• Business Development revenue targets
  • New business revenue growth (new customers)
  • New business revenue growth (lost customers)
  • Brand (Event/product) new business revenue performance against target
  • Life time customer value
• Individual performance metrics
  • Number of open opportunities
  • New business sales conversion % (win rate)
  • Deal size (average sales value for closed – won deals)
  • Sales cycle time (average time it takes a team to close a customer)
  • % of sales target attained
• Individual sales activity metrics
  • Number of new calls and meetings (by sector / account size)
  • Number of new opportunities (pipeline)
  • Number of new leads generated into pipeline
  • Number of new f2f customer meetings
• Sales process and technology adoption metrics
  • Key Salesforce system adoption metrics
  • Sales Excellence pipeline process adoption

Your Career

As a member of the Palo Alto Networks Channels team, you will be responsible for delivering our initial customers and growing the territory. You will be responsible for managing your territory to deliver above quota sales performance. Palo Alto Networks has chosen to go to market with Security Focused Channel partners; you will be responsible for identifying and signing appropriate channel partners.

Your Impact

• Manage sizable commercial (Non-Named Enterprises, Midmarket & SME) business in Singapore

• Must have experience handling commercial accounts and partners in Singapore

• Understands the power of channels and has strong channel CXO level relationships with both T2 partners and Distributors

• Experience in both direct and  channel sales a plus

• Territory business planning and execution - understands and has executed partner programs and incentives

• Technology orientation and can articulate well at CXO levels

• Proficiency in driving growth through the process - By leveraging Partner Account Planning, marketing, channels, etc.

• Strong exposure in working with Inside sales team and is seen as a territory leader

• Great communication and presentation skills

• Proven track record by exceeding business quotas regularly for the last 2+ years

• Achieved recognition such as Chairman’s Club, Best Sales Leader, Best Account Manager 

We Are Hiring a Human Resources Manager for Sika Singapore located at the West Region of Singapore, Tuas South.

• Develop and implement HR strategies and initiatives aligned with the overall business strategies.
• Encompasses all aspects of HR activities, including recruitment, talent management/review, compensation and benefits, payroll, and training. It includes overseeing administrative areas such as office management, facilities management, and policy development.
• Maintain management guidelines by preparing, updating, and recommending human-resources policies and procedures.

RESPONSIBILITIES:

HR Business Partnering

1. Partner with the management to ensure strategic HR goals are aligned with the business initiatives.
2. Partner with the management to facilitate the annual HR cycle such as performance review, talent management/review, annual increment etc.
3. Provide expert advice and support to the leadership and management team on full spectrum of employment related matters, consulting/advisory as necessary.

Recruitment and Retention

1. Develop and execute recruitment strategies for leadership role, white and blue collars role.
2. Manage the recruitment process, including recruitment, interviewing, hiring and onboarding.
3. Design and implement employee retention strategies.

Compensation and Benefits

1. Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date.
2. Ensure a robust internal and external benchmarking processes is followed in all compensation and benefit related activities.
3. Build local knowledge in the reward/benefit processes.
4. Review and keep up to date with external trends to ensure the Company compensation package stays competitive in the market.
5. Facilitate job analysis and work with the management to update job descriptions.
6. Manage benefits vendors. Review and negotiate on insurance renewal.

Talent Development/Management

1. Spearhead talent development and management cycle. Monitor and track on retention of key talents.
2. Spearhead the induction program of new joiners, fostering team coordination and retaining the current workforce.
3. Create and manage a performance appraisal system that drives effective development.
4. Spearhead the annual appraisal system and execution is within stipulated timeline.
5. Assess training needs to apply and monitor training programs.
6. Partnering with people leaders to evaluate the need for employee training and development that support the overall business strategy.

Change Management

1. Be a change champion – utilize and drive change management tools.
2. Coach management on how to lead and direct change.
3. Manage and support change programs.

Organization Design

1. Stay abreast of any changes in strategy, legislation, market, and business model that could impact on organizational structures.
2. Facilitate processes to drive structural changes where required.
3. Analyse structures and make recommendation for enhancement from an effectiveness, efficiency and alignment point of view.
4. Identify critical positions within structures.
5. Drive standardization and consistency of structures and jobs.
6. Ensure competency requirements are aligned to competency framework.

Compliance and Record Keeping

1. Ensure all Company HR policies and procedures are applied consistently.
2. Review and maintain Employee Handbook.

Employee Relations

1. Bridge management and employee relations by addressing demands, grievances, or other issues.
2. Investigate employee relations issues and work to ensure human resources related decisions are consistent and fair.

Payroll

1. Oversee monthly payroll process and personal income tax matters ensuring accuracy and compliance with labour laws.

Others

1. Oversees overall administrative activities, such as office and facilities management.
2. Other ad-hoc duties as assigned.

• With a total of 8-10 years of experience; min 2 years in Business Partnering
• Individual contributor role covers APAC
• Experience in US GAAP, SOX and work with global stakeholders is a must
• A mixture of Big 4 background and commercial environment added advantage
• Salary: $10,000 - 11,000

Overview

Seek a strategic business partner and finance expert to build an effective control environment and foster a quality-based culture. The goal is to deliver accurate, timely, and compliant regulatory, tax, financial, and management reports and analysis for Asia Pacific countries.

Key Responsibilities:

• Month-End Close Management: Lead and manage the month-end close process, reviewing full legal entity transactions, including accounts payable, general ledger, P&L, balance sheet, accruals, and flux analysis for Asia Pacific countries.
• Financial Reporting: Ensure the timely preparation of reporting packages and financial statements in accordance with US GAAP and Local GAAP.
• Tax and Regulatory Compliance: Oversee country tax and regulatory compliance, ensuring adherence to regulations across multiple jurisdictions in APJ.
• Audit and Compliance: Manage internal audits, SOX compliance, and risk mitigation, as well as external audits and treasury functions.
• Business Support: Provide support to Go-to-Market, operational, and functional department heads to identify cost drivers and achieve P&L targets.
• Financial Analysis: Conduct flux analysis on actuals vs. budgets and provide financial insights for business decisions.
• Financial Dashboards: Initiate and lead the development of financial dashboards for business stakeholders.
• Revenue Accounting: Oversee revenue accounting, billing, and revenue operations.
• Outsource Management: Lead and manage outsourced service providers on accounting, tax, and regulatory compliance.
• Policy Guidance: Provide guidance to business stakeholders on policies and procedures.
• Stakeholder Collaboration: Work closely with senior management, finance teams, and business stakeholders in Asia Pacific and globally.
• Process Improvement: Lead and implement improvements to streamline, standardize, scale, and automate processes, procedures, and controls.
• Team Mentorship: Act as a subject matter expert to mentor and nurture a growing team of accountants.

Qualifications:

• Degree in Accounting or equivalent; CPA, CIMA, CA, or ACCA certification added advantage.
• 10-15 years of experience, with at least 4 years in a Big 4 audit firm and at least 5 years in general accounting and FP&A in a complex, multi-country global organization.
• Experience managing internal and outsourced teams.
• Strong understanding of accounting outcomes and ability to explain accounting treatment.
• Proficiency in US GAAP and Local GAAP, with experience in preparing financial statements.
• Knowledge of tax compliance and familiarity with local tax laws and statutory requirements in Asia Pacific countries.
• Strong business acumen and FP&A business support experience, with the ability to translate financial numbers into business insights.
• Excellent interpersonal skills, with the ability to work effectively in a team-oriented environment across different countries and cultures.
• Ability to manage multiple and shifting priorities in a dynamic environment.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Responsibilities:

- Responsible to identify & explore new business opportunities,

- Developing strategic partnerships with existing and new clients, and driving revenue growth.

- Proactive leader with a strong background in the wholesale, retail, logistics, e-commerce,

- Ability to foster long-term client relationships

- Developing sound strategies to achieve company’s goals

- Achieve and exceed sales targets and KPIs through effective sales strategies and pipeline management.

- Establish and manage strategic partnerships to enhance the company’s market presence and product offerings.

- Collaborate with internal teams to develop customised solutions that meet client needs.

- Build and maintain strong relationships with key clients, ensuring high levels of customer satisfaction and loyalty.

- Identify and target new clients and business opportunities

- Drive sales initiatives, including lead generation, proposal development, and contract negotiations.

- Develop and implement comprehensive business development strategies to achieve company growth objectives.

- Conduct market research and competitive analysis to identify trends, opportunities, and potential threats.

- Explore and expand into new markets and regions to increase the company’s market share.

- Develop and execute plans for entering new industry verticals

Requirements:

- Minimum Bachelor’s degree in Business Administration, Marketing, or related field

- Proven track record of achieving sales targets and at least 10 years of experience in driving business growth

- Financial analysis skills - able to model business plans and return on investment

- Strong understanding of art materials, products, and market dynamics.

- Excellent interpersonal, communication, negotiation, and presentation skills.

- Ability to build and maintain long-term client relationships.

- Strategic thinker with strong analytical and problem-solving skills.

- Leadership experience with the ability to inspire and motivate a team

- Ability to travel to China on monthly basis & compile trip report to senior management

- Bilingual in English & Chinese

- Proficient in speaking, reading & writing Chinese as need to liaise with Chinese associates

- 6 day work week

- Ability to work on weekends, public holidays and long hours beyond stated working hours

• Perm
• Must have 10-15 years of regional/APAC experience, including 4+ years in a big 4 audit firm and 5+ years in general accounting and FP&A in a complex, multi-country global organization. Tech industry preferred.
• Experience managing internal and outsourced teams.
• Expertise in US GAAP and SOX and have worked with global senior stakeholders.

This newly created role in Singapore requires a strategic business partner and finance expert to establish a robust controls environment and a quality-driven culture. You will ensure accurate, timely, and compliant regulatory, tax, financial, and management reporting and analysis for Asia Pacific countries.

Key Responsibilities:

• Lead month-end close, overseeing accounts payable, general ledger, P&L, balance sheet, accruals, and flux analysis in Asia Pacific countries.
• Prepare financial statements and reporting packages per US GAAP and Local GAAP.
• Ensure tax and regulatory compliance across APJ.
• Manage internal audits, SOX compliance, risk mitigation, external audits, and treasury.
• Support business units to identify cost drivers and achieve P&L targets.
• Conduct flux analysis on actuals vs. budgets and provide financial insights.
• Develop financial dashboards for stakeholders.
• Oversee revenue accounting, billing, and revenue operations.
• Manage outsourced accounting, tax, and regulatory services.
• Advise on policies and procedures.
• Collaborate with senior management, finance teams, and stakeholders in Asia Pacific and globally.
• Implement accounting policies, standards, processes, internal controls, and corporate projects.
• Drive process improvements to streamline, standardize, scale, and automate.
• Be the Subject Matter expert to mentor team.

• Degree in Accounting or equivalent (CPA, CIMA, CA, ACCA).
• 10-15 years of experience, including 4+ years in a big 4 audit firm and 5+ years in general accounting and FP&A in a complex, multi-country global organization.
• Experience managing internal and outsourced teams.
• Strong understanding of accounting outcomes and treatments.
• Expertise in US GAAP and Local GAAP.
• Proficiency in tax compliance and familiarity with local tax laws and regulations in Asia Pacific countries.
• Strong business acumen and FP&A experience.
• Excellent interpersonal skills and ability to work in a multicultural team environment.
• Ability to manage multiple priorities in a dynamic environment.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• Bonus
• Medical & Insurance Coverage

The Talent Acquisition Partner is a TA professional who owns the delivery of end-to-end recruitment processes for their assigned open roles. Using their specialized understanding of the competence area(s) they specialize on, the TAP works closely with hiring managers as an advisor, providing market insight, building job ads, executing talent sourcing and engagement to build pipelines, owning the candidate experience across the full process, setting up assessment frameworks, and preparing and negotiating job offers.

You are an experienced, highly energetic HR professional with a strong background in recruitment who likes to proactively engage, guide, and negotiate with stakeholders (candidates, hiring managers, leaders, interviewers, etc.) in your day-to-day. You have strong Talent Sourcing and Copywriting & Branding skills that help you find and engage the right talent; top class Talent Assessment skills that ensure we hire the right colleagues with the needed profiles, stellar Communication, Stakeholder Management and Negotiation skills to be able to get everyone on board towards a common direction, and a good base in Data Analytics to set KPIs and assess the performance of your recruitment funnel and continuously improve.

Key responsibilities

• Own full life cycle of all assigned open roles including ensuring accurate systems (SN and ATS) administration, job ad writing, talent sourcing, pipeline building, candidates’ applications planning and execution.
• Enable the best possible hiring decisions by designing the competence assessment process, equipping hiring managers with Team-fit interviews, aligning expectations, and advising hiring managers in hiring decision-making.
• Deliver exceptional candidate experience by giving concrete feedback, ensuring appropriate handover of hired candidates to the pre-boarding process.
• Participate in the team's Roadmap creation and management during yearly planning, and quarterly & monthly reviews. 
• Proactively communicate, collaborate, and serve as a business partner by adding value to the business through insights, expertise, and professionalism.
   

This is a 12 Months Contract based in Singapore.

RESPONSIBILITIES

• Business Insights: Conduct impactful analyses on major revenue, product, vertical, productivity, efficiency, market opportunity data and trends. Lead communication of these insights.
• Scalable Insights: Maintain or create automated and actionable dashboards, workflows and tools that drive current and future rhythm of business actions.
• Project/Process Management: Design and execute on a standard cadence of operations while also independently developing and managing project or program plans to support key stakeholder asks.
• Hypothesis Development: Identify and solve strategic questions related to company’s largest regional business opportunities and related risks.

MINIMUM QUALIFICATIONS

• Bachelor's degree in a numerate or business-related subject (Business Management, Finance, Statistics, Finance, Accounting, Computer Science, Mathematics, Information Systems, etc.).
• 8+ years experience in business or sales operations, analytics or planning, preference for working experience across Asia-Pacfic.
• Demonstrated problem solving experience with experience providing practical business insights from large, complex data sets.
• Proven experience in driving end-to-end strategy setting and implementation, including influencing senior stakeholder buy-in.
• Advanced spreadsheet modeling skills, and adept in Microsoft/Google office tools.
• Advanced SQL knowledge, and knowledge of at least one scripting language (R/Python). Knowledge in reproducing or scaling analyses.
• Strong communication and presentation skills to executive leadership.

• Collaborate with tech squads, business stakeholders to define and communicate product vision, goals and roadmap
• Translate the product roadmap into user stories and acceptance criteria for the delivery team
• Manage testing execution and timeline, ensure satisfactory delivery of product backlogs
  Become an effective “bridge” between users and technology.
• Good knowledge of backend systems, database and APIs

Prerequisite

• The ideal candidate should have 2 to 4 years of relevant experience in a similar capacity
• Prior banking project experience is highly preferred
• Good team player with strong interpersonal skills. Strong analytical skills and problem-solving skill
• Ability to write well and experienced at writing various business document (business case and requirements, specifications)

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).