Key Responsibilities

-Collaborate with the BD/sales team to develop sales strategies and goals aligned with the company's overall business objectives.

-Identify target markets, customer segments, and competitive landscape to optimize sales effectiveness for global acquiring business.

-Monitor and analyze sales performance metrics, including revenue, conversion rates, customer acquisition, and market share of our acquiring solution.

-Implement effective sales processes and ensure adherence to best practices, including lead generation, prospecting, and pipeline management.

-Define and implement sales training programs to equip the sales team with the necessary skills and knowledge to succeed, covering pre-sales, onboarding and integration, and post-launch activities for global acquiring business.

-Collaborate with marketing and payment product teams to develop and deliver relevant sales tools, such as playbooks, sales scripts, and competitive analyses.

-Ensure effective onboarding of new sales team members, including product knowledge and sales process training.

Job Requirement

-5+ years of experience in sales enablement and effectiveness, or a related role, preferably within the acquiring business, payment or financial technology industry.

-Deep knowledge of the global acquiring market, including emerging trends and technologies.

-Deep knowledge of acquiring solutions or with a successful track record of launching new projects in the payment industry, familiar with solution design, product features, fund solution, settlement and treasury system associated with payment processing.

-Understanding of sales processes, methodologies, and best practices specific to acquiring business, across different life cycles of merchant service.

-Excellent leadership abilities with the proven capacity to lead, mentor, and motivate a diverse team.

-Exceptional communication skills and the ability to simplify complex concepts.

• The Partner manager identifies with the partnership strategy to grow the business value with our strategic partners
• Responsible for cultivating and maintaining relationship with our key strategic partners while also developing strategies to increase the joint business value of the strategic relationship.
• Acts as a liaison between T-Systems and its partners, and is responsible for building, maintaining and managing the account relationships with current and prospective partners.
• Identifying and converting Business leads to business opportunities for T-Systems
• Works to acquire new partners in one or more the identified categories through a joint business development with these partners.
• Responsible for driving business results for T-Systems in all its partnerships
• Be a proactive, responsive, strategic resource in managing partner relationships internally and externally.
• Teams up with Marketing to understand T-Systems digital assets and work with partners to create compelling digital Strategy to drive business outcomes for both T-Systems and partners

Requirements

• Bachelor degree in Business Administration or any related discipline.
• 8 years' experience in Business Development/Partnerships/Consulting or similar fields
• Managed complex partnerships with large MNC, demonstrating an ability to think strategically about complex business issues and recommend and execute strategic action plans
• Excellent working knowledge and relationship with Technology Vendors
• Experience of business development and/or strategic partnerships experience for or with Technology companies
• A  great track record of results and a collaborative mind-set, working with all levels of management (externally and internally) and communicating cross-functionally in a structured and clear manner to influence outcomes
• Proven experience in successfully negotiating contracts, interpreting legal documents, and working with lawyers to complete agreements in a timely manner

ServiceNow is currently seeking an experienced Program Manager to scale, manage, and innovate on our Authorised Training Partner (ATPs) programs across the Asia-Pacific region. The ATP program comprises multiple sub-programs that are vital to the success and scale of our training sales and delivery organizations. Your role is critical in ensuring that ServiceNow Training and Certification is available to consumers, customers, and partners across the region through these authorised training channels.

What you get to do in this role:   

• Proactively recruit, screen, and onboard new ATPs in strategic markets, aligned to global ATP program management and regional sales, delivery, and operations team requirements.
• Set, communicate, and track clear goals for existing ATPs through consistent and effective engagement, including quarterly business reviews and ongoing sales enablement that establishes ServiceNow as a top partner for preferred ATPs.  
• Collaborate with ServiceNow’s marketing and cross-functional teams to create sales enablement content and co-selling collateral for ATPs.
• Work with the regional training Sales manager to build an accurate and predictable go-to-market model for each ATP.
• Align closely with ServiceNow sellers to develop a mutual success plan for leveraging ATPs to achieve regional sales targets.
• Provide strategic guidance on partner program design and development to evolve the ATP program in alignment with global training go-to-market strategy.
• Program maturity: Establish rigorous, automated, and scalable processes that support the ATP engagement strategy and measurement of business outcomes.
• Co-own the internal training sales enablement strategy, including consolidating and communicating training updates and information to training sellers and consultants.  
• Travel up to 20% (worldwide) per year.

We are seeking a highly skilled and proactive Business Operations Manager to support our Managing Director (MD) in various operational, administrative, and project management capacities. The successful candidate will act as a crucial liaison between the MD and the management team, ensuring effective communication and seamless execution of key projects and initiatives. This role requires a blend of strategic thinking, exceptional organizational skills, and the ability to manage high-level executive support.

JOB RESPONSIBILITES

· Serve as a primary point of contact and bridge between the MD and the management team, facilitating clear and effective communication, ensuring alignment and close tracking of issues/actions.

· Manage the MD’s calendar, scheduling meetings, appointments, and other engagements.

· Prepare and organize meeting notes, action items, reports, and presentations to support the MD’s activities.

· Lead and oversee org-wide projects as directed by the MD, ensuring timely and successful completion.

· Monitor progress on key initiatives, providing regular updates and reports to the MD and relevant stakeholders.

· Identify potential issues or roadblocks, propose solutions, and implement alternatives to keep projects on track.

· Streamline and optimize office and meeting operations and procedures to enhance overall efficiency and effectiveness.

· Support company-wide internal communication sessions, such as townhalls, ensuring the smooth flow of information to employees.

REQUIREMENTS

· Bachelor’s degree in Business Administration, Project Management, or a related field

· 7+ years of experience in project management and/or executive support preferably within the tech or professional services industry.

· Proven track record of managing high-level executive support, process improvements and project management of strategic initiatives.

· Exceptional organizational, multitasking, and problem-solving skills.

· Strong written and verbal communication abilities, with an aptitude for stakeholder management.

· High degree of professionalism, confidentiality, and integrity.

Position Overview

The BI Analyst – AI and Machine Learning will play a crucial part in automating and optimizing our processes to enhance efficiency, reduce errors, and drive innovation in our operations. Reporting to the BI Development Manager, the BI Analyst is responsible for the design, development, testing, debugging and documentation of AI solutions. The incumbent ought to have a strong technical background and an aptitude for incorporating business domain knowledge into their work. He/she interacts frequently with business stakeholders and communicates technical information in easy to understand terms to team members, internal stakeholders and the management team.

Responsibilities

• Develop and implement machine learning models and algorithms to optimize various processes within the semiconductor distribution operations.
• Design and deploy AI solutions to automate repetitive tasks, improve accuracy, and streamline workflows.
• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
• Lead projects from inception through to completion, ensuring timely delivery, adherence to budget, and achievement of project goals.
• Conduct regular assessments and optimizations of deployed AI systems to ensure ongoing performance and reliability.
• Provide technical expertise and guidance to internal stakeholders on AI and machine learning best practices.
• Stay updated on advancements in AI and machine learning technologies and recommend innovative solutions applicable to our industry.

Qualifications and Experience

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience (3 years) in developing and deploying AI solutions, with a focus on machine learning techniques.
• Strong programming skills in languages such as SQL, Python, R, or Java, with proficiency in relevant libraries and frameworks (e.g., TensorFlow, PyTorch).
• Solid understanding of data structures, algorithms, and data processing techniques.
• Experience in project management, including planning, scheduling, and resource management.
• Excellent communication skills with the ability to collaborate effectively across teams and levels of the organization.
• Ability to work independently and drive projects forward with minimal supervision.
• Previous experience in the semiconductor industry or related field is a plus.

Competencies (Skills & Behaviours)

• Excellent analytical & problem-solving skills
• Possesses a high regard for quality work and customer support
• Desire and aptitude to learn new technologies and skills
• Desire and aptitude to develop business domain knowledge
• Functions efficiently and with a sense of urgency in fast paced and multitasking environment
• Self-motivated as well as ability to work well in a team environment
• Excellent written and verbal communication skills

Position Overview

Responsible for the establishment of a functional Healthcare Industry Vertical organization within South Asia Ocean setting up and implement a regional Healthcare strategy that will lead to business growth in close cooperation with the Business Units.

Responsibilities

• Create Yusen South Asia Ocean Healthcare development strategy, with alignment to Yusen’s Global Healthcare strategy, and Yusen Global Headquarter product development direction with the end result to grow the Healthcare Sales Revenue within SAO
• Coach and support the sales teams in the countries on the Healthcare sales approach and collaborate with the countries to ensure pan regional opportunities are approached holistically as a global/regional customer would expect, without any natural silo considerations.
• Ensure a strong collaboration with the Global and Regional Healthcare Quality Team with the focus on growing the GDP footprint within South Asia Ocean
• Develop and implement fit for purpose Healthcare products together with the regional BU’s
• Support the Global Key Account Directors and the Strategic Key Account lead to reach their targeted budget within South Asia Ocean

Requirements & Qualifications

• Master’s degree in business management, logistics and supply chain management or related.
• 10+ years of experience in logistics; 5+ years of experience in management and 5+ years in pharmaceutical logistics
• Excellent negotiation, presentation and communication skills; Ability to work on holistic solutions and translate them into business solutions; Have the ability to communicate internally and externally at a variety of levels up to Board level
• Teamwork, accountability, reliability, pro-active and problem solving.
• Ability to converse / write fluently in English.
• Good communication skills with all levels of management.
• Strong interpersonal skills.
• Customer / user focus.
• Ability to work outside of the box and interact with key people domestically, regionally & globally.

About the job

Reporting to the Chief Financial Officer, the Business Navigation Manager helps to navigate and steer IKEA to sustained long-term profitable growth by securing and continuously evolving an effective performance measurement framework consistent across all countries, to give a complete profit and loss overview.

You will also lead and coordinate country Business Navigators to support business performance and ensure financial independence. Additionally, you will promote lean, simple, and effective ways of working and support the organization in making sound investment decisions.

Your assignment

• In cooperation with the Country Navigators, Commercial Network Organization, Data & Analytics team and functional leads to develop & implement the principles, methods, and tools to create the best view on Ikano Retail’s performance of the IKEA business line.
• Work with Finance and Business Operations manager and to secure that developed principles are properly reflected in corporate Manuals and SOPs.
• Contribute actively to the creation of a consolidated view on actual performance of Ikano Retail (IKEA BL), identify areas for improvement, business potentials with commercial and operational insights to improve the accuracy of our budgeting and forecasting.
• Support the Reporting & Consolidation Manager in the coordination and stakeholder alignment for the IKEA Budget & Forecast (incl. SA) processes by creating organisation alignment on timeline & milestones as well as on central directions/ budget assumptions (e.g. budget frame).
• To review and challenge the country managers and BN’s on their IKEA country performance for actuals, forecast and budget ensuring all required commentaries are updated to deadline.
• Lead the creation of the goal and frame letters with the Country BN’s and confirming the basis of the incentive targets for the IKEA business line.
• Working together with Country Retail and BN managers to create and follow-up of long term (3, 5 &10 Years) financial plan for Ikano Retail.
• Develop and implement principles, methods, and tools to assess for Expansion investment opportunities and projects applied consistently across Ikano Retail (IKEA BL) markets at both pre-opening and post-opening stages.
• In cooperation with the respective Country BN Managers, follow-up on completed IKEA Expansion projects performance compared to Investment Request and identify possible areas for improvements.
• Support Ikano Retail (IKEA BL) global projects with financial simulations navigating towards best possible Return on investment as well as the best experience for Customers and Co-Workers.
• Be a manager for Manpower Navigation Manager, matrix partner for Country Business Navigation Managers and to represent Ikano Retail (IKEA BL) at IKEA CBF Forecasting Forum.
• Promote the use of business cases when identifying, evaluating, and acting on business opportunities.
• To analyse and evaluate benefits, costs and investments, looking at the business from all relevant perspectives, ensuring a good return on investment and qualitative business cases taking the macroeconomic indicators into account.
• Create an environment where the IKEA culture is strong and where the diversity of our customers and co-workers is valued.

The General Manager is responsible for overseeing the daily operations of the hair salon, ensuring a high level of customer satisfaction, managing staff, and driving business growth.

Key Responsibilities

• Operational ManagementOversee daily operations of the salon.
  Ensure compliance with health and safety regulations.
  Maintain inventory levels and manage supplies.
  
• Staff ManagementRecruit, train, and supervise salon staff.
  Conduct performance evaluations and provide feedback.
  Foster a positive work environment and team collaboration.
  
• Customer ServiceEnsure exceptional customer service standards.
  Address customer inquiries and resolve complaints.
  Implement loyalty programs to enhance customer retention.
  
• Financial ManagementManage the salon’s budget and financial performance.
  Monitor sales targets and implement strategies to achieve them.
  Prepare financial reports and forecasts.
  
• Marketing and PromotionDevelop and execute marketing strategies to attract new clients.
  Promote salon services and special offers through various channels.
  Build relationships with local businesses and community organizations.
  

Your Role

We are looking for a highly experienced partner enablement manager to join our JAPAC team. As a partner enablement expert, you will play a key role in shaping up an ongoing enablement strategy and empower our partners to deliver long-term customer success by ensuring partner readiness to work with their clients. 

The role sits with our JAPAC Ecosystems & Shared Services team and you will be responsible for building world-class learning and certification programs to create external partner champions, increase partner-sourced sales opportunities, and improve customer outcomes.

Partner Enablement aligns with our channel business managers to enable our external partners including Distributors, Global System Integrators, Value Added Resellers, Managed Services Partners, and Cloud Service Providers.

Your Impact

• Design, develop and implement a learning strategy to ensure reseller partner onboarding and productivity, leveraging innovative solutions to deliver accelerated learning and productivity for all customer-facing functions/roles at a partner firm.

• Deliver a personalized and enhanced learning experience for partners around products, solutions and how to do business with Palo Alto Networks. Ensure partners understand who we are, what we do and our culture.

• Enable our partners to become a global community of platform evangelists sharing ideas, experiences and solving problems together.

• Develop and deliver enablement assets, tools and programs including case studies, playbooks, story campaigns, ePublications, sales applications, etc.

• Teaming with our partners, internal stakeholders, and cross-functional teams to expand course and certification offerings for our partners. 

• Collaborating with our Tech Solution Architect team to design impactful curriculum and facilitation

• Designing learning journeys for various sales, pre-sales, and post-sales partner personas

• Collaborating with marketing and partner program teams to promote partner certification offerings

• Providing subject matter expertise to internal and external stakeholders on enablement and certification best practices 

• Designing new processes to scale the delivery for ILT, VILT, and e-learning offerings

• Working with cross-functional operational and technical teams to automate learning operations for efficiency and scale

Business Development Manager Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Requirements and skills:

Proven working experience as a business development manager, sales executive or a relevant role

Proven sales track record

Experience in customer support is a plus

Proficiency in MS Office and CRM software (e.g. Salesforce)

Proficiency in English

Market knowledge

Communication and negotiation skills

Ability to build rapport

Time management and planning skills

BSc/BA in business administration, sales or relevant field

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Business Analyst

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare Domain Project.

What are we looking for?

• Minimum of 5 years of IT Application BA experience
• Practical experience with Agile Methodologies, tools and delivery
• Good understanding of Cloud Technology and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Experience in supporting Government Projects will be an added advantage
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware ie weblogic or JBoss or Tomcat as well as exposure in automated software testing will be an added advantage
• Strong analytic, conceptualization and problem solving skillsets will be an added advantage
• Strong communication skills, both oral and written and able to pitch to engage stakeholder will be an added advantage
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Professor Brawn Café is a Social Enterprise which provides job and social integration opportunities to people with special needs and the disadvantaged in society. Its mission is to provide affordable good food by an inclusive quality workforce comprising people of different abilities, ages and socio-economic background. Due to our rapid expansion to serve more children, we invite people who have proven commitment and competence to join us in transforming the lives entrusted to us.

As a Cafe Manager, your responsibilities will include (but not limited to) the following:

• Responsible for managing the overall F&B operations of the restaurant (Front & Back of House)
• Accountable for the daily sales and profit performance of the restaurant
• Work with restaurant chef team to forecast, plan and manage all F&B orders
• Monitor and supervise the preparation and serving of food to ensure quality and compliance with food safety regulations
• Deliver excellent customer experience and enforce customer service culture
• Manage budget to ensure targets met
• Manage scheduling, training and guidance for the team
• Any adhoc tasks assigned by supervisor

• Candidate should possess at least Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in any field. Relevant field on study in Food & Beverage will be preferred.

• At least 5 years of working experience in the related field is required for this position.
• At least 3 years of experience in a supervisory position in Food/Beverage/Restaurant Services or equivalent.
• Flexible with being deployed to different work locations and possibility of more than one location a day, due to business needs.
• Team player, able to work effectively in a team.
• Mature and resilient with good self coping mechanisms.
• Ability to adapt to diverse people and environment.
• Ability to work in a fast paced, dynamic and challenging work environment.
• Strong desire to learn about Autism and the passion to help special needs individuals

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

Professor Brawn Café is a Social Enterprise which provides job and social integration opportunities to people with special needs and the disadvantaged in society. Its mission is to provide affordable good food by an inclusive quality workforce comprising people of different abilities, ages and socio-economic background. Professor Brawn Café operates across 3 different locations including Pathlight School which is the largest special education school in Singapore.

• Provide support to F&B Manager in overseeing the daily setup and closing of all the kiosks/kitchens
• Lead and ensure staff are cross-trained for multiple stations to support daily operations
• Maintain a healthy stocklist to ensure products are available for sale by keeping an updated inventory of all food and drinks
• Maintain supplies and ensure proper storage of supplies delivered
• Ensure general cleanliness and hygiene in food prep and storage are in accordance with NEA guidelines
• Ensure general upkeep and maintenance of equipment and appliances
• Ensure proper opening and closing of cash register
• Any other duties as required by the F&B Manager

• Comfortable with being redeploy to different work locations and possibility of more than one location a day
• Team player, able to work effectively in a team
• Mature and resilient with good coping mechanisms
• Ability to adapt to diverse people and environment
• Ability to work in a fast paced, dynamic and challenging work environment
• Strong desire to learn about Autism and the passion to help special needs individuals
• Working hours: Monday to Saturday, shift basis

Location: Ang Mo Kio or Tampines

We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for a Business Analyst

Internal Code: A24105

This is a one-year contract role.

What will you do?

As a Business Analyst, you will serve as a vital bridge between external stakeholders and internal teams, ensuring seamless communication and alignment between business needs and technology solutions.

Your role involves understanding and analysing business requirements, translating them into functional specifications, and facilitating the successful implementation of solutions that meet both external and internal expectations.

Requirement Gathering and Analysis:

• Collaborate with stakeholders to elicit, document, and prioritize business requirements.
• Conduct interviews, surveys, and workshops to gather detailed information about business processes and needs.
• Analyse and translate business requirements into functional specifications and user stories.

Solution Design and Implementation:

• Work with Design & Technical teams to design and validate solutions that meet business requirements.
• Participate in testing and quality assurance activities to ensure that solutions are delivered as intended.
• Support the implementation of new systems and processes, including user training and change management.

Project Management Support:

• Assist in project planning, tracking, and reporting activities, ensuring alignment between external expectations and internal capabilities.
• Facilitate communication between stakeholders, project managers, and development teams.
• Monitor project progress and address any issues or risks that may arise.

Data Analysis and Reporting:

• Analyse data to identify trends, issues, and opportunities for process improvements.
• Develop and deliver reports and presentations that provide actionable insights for decision-making.
• Create and maintain documentation of business processes, systems, and workflows.

Continuous Improvement:

• Identify and recommend opportunities for process improvements that benefit both external stakeholders and internal operations.
• Stay updated with industry trends and best practices to ensure that solutions are innovative and competitive.

What are we looking for?

• Good understanding of IT systems, databases, and software development processes.
• Development experience or knowledge of programming languages and concepts.
• Experience with software and tools used for business analysis and documentation.
• Strong analytical and problem-solving skills with the ability to think critically and strategically.
• Advanced proficiency in Excel, including experience with complex formulas, pivot tables, and data visualization.
• Excellent communication and interpersonal skills, with a proven ability to facilitate collaboration between external and internal parties.
• Proficiency in business analysis tools and techniques (e.g., UML, BPMN, wireframing).
• Familiarity with project management methodologies (e.g., Agile, Scrum, Waterfall) is desirable.
• Diploma/bachelor’s degree in computer science, Information Technology or related field.
• CBAP or PMI-BA is a plus.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We're in search of a Business Analyst who will act as a crucial link between our company and our customers. Your role will entail a combination of analytical thinking and exceptional customer service to assist clients in diagnosing and resolving technical issues. Additionally, you will have the opportunity to create and implement plans for improving customer support and utilizing insights from support issues to influence future product designs and business processes.

We're seeking a natural problem-solver who enjoys assisting others and can easily explain technical details. As the guardian of our customers' trust, you'll be responsible for providing them with prompt and accurate solutions to their technical issues. If this sounds like you, we'd love to meet you!

Responsibilities

• Provide the first level of support, work with and ask customers targeted questions to quickly understand and diagnose root cause of the issue, troubleshoot and/or escalate to the relevant teams.
• Research and identify solutions to common issues; document and maintain a knowledge base for Frequently Asked Questions so that end-users can look up solutions independently.
• Develop mitigating and/or preventive solutions to optimize efforts spent on customer support, including establishing problem solving guidelines, checklists, or other materials to improve response to recurring or routine user problems.
• Generate summary reports; analyse and present support trends and patterns to inform business needs or technical requirements.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 3-5 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong critical thinking and problem-solving skills: even when you do not have the solution to the problem, you know how to get the solution; this includes the ability to know what questions to ask
• Exceptional interpersonal and communication skills: able to articulate effectively in writing and verbally
• A quick learner and displays high willingness to learn
• Attitude: possess determination and commitment to strive towards excellence in everything you do. No detective leaves a case unsolved.
• Able to work independently and as a team: able to support multiple requests concurrently, able to multi-task and stay organized in a fast-paced environment.
• Possess a keen interest to pursue a career in tech. Those without tech experience are welcome to apply, subject to certain job roles where some tech experience may be required.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

We are looking for an experienced Senior Business Analyst to play a pivotal role in bridging the gap between our organization and our clients within the professional services sector. In this role, you will apply your analytical expertise and outstanding client engagement skills to identify and resolve business and technical challenges while driving improvements in our service delivery processes. Additionally, you will leverage insights from client interactions to enhance business strategies and operational efficiencies.

We are seeking a solution-oriented professional who enjoys collaborating with clients and can effectively communicate complex business and technical concepts. As a trusted advisor to our clients, you will be responsible for delivering prompt, accurate solutions that meet their needs. If you excel in a dynamic environment and are passionate about making an impact, we would love to hear from you.

Responsibilities

• Act as the primary point of contact for clients, working closely with them to understand and diagnose business challenges, troubleshoot issues, and escalate as necessary.
• Research and develop solutions for common business and operational challenges; create and maintain a comprehensive knowledge base that empowers clients to address routine issues independently.
• Implement preventive measures and solutions to streamline service delivery, including developing best practices, guidelines, and checklists to improve response to recurring challenges.
• Generate reports and analyze client data to identify trends and insights, providing actionable recommendations that shape future business processes and service offerings.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 5-7 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong analytical and problem-solving skills, with the ability to quickly understand and resolve complex business challenges.
• Exceptional communication and interpersonal skills, capable of articulating business and technical solutions to both clients and internal teams.
• Proficient in data analysis and reporting tools, with experience in delivering insights to support business decisions.
• Self-motivated and able to manage multiple projects and priorities in a fast-paced environment.
• Familiarity with professional services workflows, as well as experience with Agile or Scrum methodologies, is a plus.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

• Lead the bid to win process in Singapore
• Bi-monthly pipeline reporting to service and sector leads to build pipeline confidence and pursuit planning mindset
• Partner with sector leads to establish their brand, execute their plan and create momentum internally, and externally
• Bid management and ensuring that content is client oriented and tailored
• Liaising with management and technical teams to support the creation of tailored, innovative and compliant bid responses in a timely manner
• Actively contribute to strategic bid planning including positioning, go/no go, win theme development, storyboarding and feedback/lessons learnt
• Ensure bids are submitted for review for internal quality assurance and governance processes
• Producing bid documents in collaboration with the technical team
• Performing the required administrative tasks to respond to opportunities, including setting up a collaborative working environment in MS Teams, following best practice bid processes, and coordinating technical teams to respond to client requests
• Provide BG support to the Natural Resources and Infrastructure segments to support our growth ambitions
• Produce compelling, accessible collateral that showcases our propositions internally and externally
• Regular project wins announcements to celebrate milestones and progress within Singapore and SEA market
• Marketing activity: Meeting arrangement. Work collaboratively with technical teams to produce collateral required for introducing services to existing and potential clients

Position: Business Development Representative (Full-Cycle Sales)

Working Hours: Full-Time Mon - Fri (Flexible) (Overlap 10:00 pm-12:00 am PH Time)

Holidays: US Regular Holidays

About the Role:

The Business Development Representative plays a crucial role in the business development

initiatives at Elevated Hiring. This position is responsible for leading efforts to generate and

maintain strong client relationships, ensuring a steady flow of business opportunities. It offers a

valuable opportunity to enhance and apply strategic verbal and written communication skills while

gaining experience in the dynamic field of recruitment.

As a Business Development Representative, you will play a pivotal role in driving revenue growth

and fostering strong client relationships. Your primary responsibility will be to connect with

clients, pursue new business opportunities, and contribute to the overall success of our company.

If you are the type of a Business Development Representative that requires a thorough training

and guidance, this may not be the right fit for you

Responsibilities:

• Facilitate End-to-end Full cycle sales from Lead Generation, cold-calling, email outreach, Sales Discovery calls to Deal close
• Build and maintain strong relationships with clients, ensuring their satisfaction with our products and services
• Serve as the primary contact for clients, handling their inquiries, requests, and concerns in a timely and professional manner
• Coordinate with internal teams to address client needs and resolve any issues or problems that may arise
• Conduct regular client meetings and presentations to promote our products and services and discuss any new developments or opportunities.
• Collaborate with the internal team to identify and pursue upselling and cross-selling opportunities with existing clients
• Stay up to date on industry trends and developments, and provide insights and recommendations to clients to help them achieve their goals
• Continuously engage in process improvement, and recommend ways how to provide a seamless inflow of leads.
• Data Entry provides accurate Process and Payment Information.
• Close the DEAL by driving leads to finalize the Service Agreement and process the deposit to start the Headhunter Search

• Has at least 1-3 years of proven experience in performing a similar role in Full Cycle Sales and handling Client Management
• Has prior experience handling remote full-cycle sales in a recruitment firm or agency
• Demonstrates Excellent Communication Skills and is highly articulate.
• Has prior B2B experience and a background in customer service, particularly with U.S. clients.
• Proficient in using tools such as HubSpot, dialers and Power Dialers (Twilio, Call Hippo), or similar platforms, as well as Google Workspace.
• Has a track record of taking ownership of tasks and asking questions when necessary.
• Experience working with a startup, with a strong inclination toward process improvement.
• Shows initiative and a proactive approach to completing tasks.
• Exhibits strong time-management skills, effectively handling multiple priorities and meeting deadlines.
• Must have a reliable work-from-home setup and a stable internet connection.

BNB, a leading cryptocurrency and blockchain ecosystem, is seeking a motivated and enthusiastic Business Development Intern to join our team in Singapore. This internship offers a unique opportunity to gain hands-on experience in the fast-paced world of blockchain and cryptocurrency. The ideal candidate will support the business development team in identifying new opportunities, building relationships, and driving the growth of BNB's Web3 solutions.

Key Responsibilities:

1. Market Research and Analysis:

   - Conduct market research to identify potential business opportunities and industry trends.

   - Analyze competitive landscape and provide insights to support strategic decision-making.

   - Assist in the preparation of market analysis reports and presentations.
 

2. Lead Generation and Outreach:

   - Identify and qualify potential leads through various channels, including online research, social media, and industry events.

   - Assist in outreach efforts to prospective clients and partners, including drafting emails and making initial contact.

   - Maintain and update the lead database with accurate and relevant information.

3. Support Business Development Activities:

   - Assist in the preparation of proposals, presentations, and other business development materials.

   - Coordinate and schedule meetings with potential clients and partners.

   - Support the business development team in managing relationships with existing clients and partners.

4. Event Coordination:

   - Assist in the planning and execution of industry events, webinars, and conferences.

   - Represent BNB at local events and networking opportunities to promote our Web3 solutions.

   - Help organize and manage event logistics, including registration, materials, and follow-up activities.

• Requirements Analysis & Elicitation – Preparing Business requirements document.
• Responsible to identify and define detailed functional specifications based on the business requirements document or user stories.
• Analyse and propose the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Convey functional and non-functional requirements to System Analysts to ensure clear and complete understanding of requirements.
• Work closely with Technology to ensure proposed solution aligns with requirements.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Assist in translating business requirements into test scenarios.
• Facilitate / provide “Train-the-Trainer” on application enhancements.
• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)
• Testing & Scope Management
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request
• Good knowledge in financial services policies, procedures, products and industry practices.
• Strong negotiation skills
• Strong working knowledge of relevant applications and development life cycles

Mandatories are:

• Experience in Business Analysis. 5-8 years
• Experience in Corporate Payments/Transaction Banking/Core Banking
• Experience in Current Account/Savings Account / Virtual Account/Sub accounts offering.
• KYC / CDD / Account opening procedures.
• Pricing and Billing
• Experience in analysis and implementation – identifying operational and technological impact, to ensure alignment between solution and business requirements.
• Understanding of Technology but no need to have coding experience.

Nice to haves are:

• Experience in user journey design on banking channels.
• Knowledge of features offered by competitors banks.
• API / H2H / SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements.
• Not an order taker, able to push back complex build needs and offer alternate solutions.
• A great team player. Collaborate and communicate well with the other BAs.
• Strong analytical and problem-solving skills.
• Strong presentation and meeting skills
• Proactive and has initiative to thrive in a fast-paced environment to deliver and meet deadlines

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Finance is responsible for the firm’s financial management and related controls. The team comprises disciplines including Treasury, Tax, Controllers and Financial Planning & Analysis, and manages and partners on key Citi initiatives and deliverables, such as our quarterly earnings process and ensuring Citi’s compliance with financial rules and regulations.

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Business Consultant - Hybrid (Internal Job Title: Senior Vice President - C14) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to take on:

The Senior Vice President, SVP (C14) is a critical role in Citi’s Productivity organization.

Citi Productivity increases engagement, empowerment, and innovation so Citi can compete more effectively in a world of relentless technological, behavioral, and societal change.

The Productivity organization creates solutions that ignite Citi's talent ecosystem, deploying digital tools and simplifying operating models and processes that transform our business and Functions.

The Senior Vice President will be a key member of the team, managing engagements across the Firm. Projects will vary in size, duration, and complexity; will have significant and measurable business value outcomes; and will be highly visible with executive-level sponsorship.

The Senior Vice President, will operate within a relatively flat organization and work closely with senior leaders within the Productivity organization and will lead the day-to-day activities of significant, multi-workstream engagements via a matrix management structure.

In this role, you’re expected to:

• Plan, lead, and manage all phases of engagements; drive project execution and delivery, anticipate issues and risks, develop and execute mitigation strategies
• Develop and maintain rigorous project plans and manage tactical project requirements including resources, relationships, and tasks
• Manage workstream leads and coordinate activities, dependencies, and connections of multiple-workstream engagements for senior executives and leaders throughout the organization
• Independently think through and structure analysis plans and drive solutions to problems through identification of initial hypotheses, and creation of frameworks and methodologies
• Lead the analysis of complex sets of data and business processes independently and guide, instruct, manage, and mentor experienced workstream leads
• Guide the team to synthesize clear findings and recommendations from complex result sets using qualitative and quantitative analysis methods
• Identify potential strategic and business transformational opportunities and analyzing them to determine financial and strategic impact; prioritize and develop detailed implementation plans
• Drive business optimization through insightful analysis (identification, sizing, execution & tracking) and create/modify/manage presentations for business transformation programs
• Drive the development of the best solutions and act as a key day-to-day point of communication to project sponsors and motivate them to take action
• Manage engagement of key stakeholders and drive adoption of recommendations and solutions
• Create and manage the process for creation and sharing of re-usable intellectual capital, lessons learned, and contributions of relevant content to Productivity’s knowledgebase
• Optimize and design business and operating models, streamline organization structures, analyze, simplify, re-design, and rationalize process models, and design governance and policy programs
• Develop and assess innovation opportunities, identify new sources of growth, and model new value propositions
• Collaborate with business and functional stakeholders to identify significant opportunities for revenue growth and cost optimization

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 8 years in a major management consulting firm, or equivalent experience in a large Financial Services company
• Proven record of high performance and substantial achievements in similar past positions
• Prior experience managing consulting engagements and teams in the instruction, coordination, and management of activities of multiple workstream leads in creation of project artifacts
• Exceptional written and verbal communications with experience influencing senior stakeholders
• Mastery in the use of PowerPoint for development of project presentations and deliverables
• Deep expertise in selected areas of financial services
• Bachelor’s degree from any university in a STEM, business, finance, economics, accounting, or other analytical field with outstanding academic record; MBA or other advanced degree preferred

PREFERRED COMPETENCIES (some of the below):

• Skilled leadership in driving sizeable engagements of large-scale transformation projects
• Project planning, status reporting and ongoing project management
• Executive-level stakeholder diplomacy, influencing, management
• Skilled in guiding, influencing, and convincing team members, colleagues, and stakeholders
• Communications, training, and change management
• Analysis plan and framework development and execution
• Hypothesis generation, data analysis, root cause identification
• Process analysis, rationalization, and design
• Business case and financial model development
• Initiative structuring, planning, and road-mapping
• Functional expertise in one or more areas of the busines

CHARACTERISTICS:

• Strong ability to lead and demonstrate presence through influence
• Naturally drives teams to work effectively and collaboratively to produce analyses and deliverables
• Demonstrated experience in leading and managing workstream leads on engagements with appropriate urgency
• Excellent ability to identify issues, structure and conduct analyses, organize findings, draw conclusions, identify next steps, and make recommendations independently
• Expert in using PowerPoint to present analyses and communicate with a clear storyline
• Highly analytical and rigorous thinker with a balance of creativity
• Naturally applies a collaborative approach in driving teams in performing research, obtaining data, conducting analyses, generating deliverables, and managing stakeholders
• Innovative and curious, and readily able to think outside of the box
• Verbally communicates clearly, concisely, effectively, and impactfully
• Excels in working in environments characterized by ambiguity and change
• Passionate about improving employee and customer experience
• Strong desire to engage executives, employees, and stakeholders to improve the organization
• Detail-oriented and effective multi-tasker

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today:

https://jobs.citi.com/dei

#hybrid

We are seeking a skilled Business Analyst with a strong background in Payment Operations to join our team. The successful candidate will be responsible for understanding the end-to-end payment processes, gathering and analyzing business requirements, and ensuring the successful implementation of solutions that enhance payment operations. You will work closely with cross-functional teams, including IT, finance, and payment operations, to streamline payment workflows, reduce risks, and improve the overall efficiency of the payment process.

Key Responsibilities:

• Requirements Gathering & Analysis: Collaborate with stakeholders to understand and document business needs related to payment operations, including payment processing, clearing, and settlement.
• Process Improvement: Identify inefficiencies and opportunities for automation or improvement within payment processes. Propose solutions to enhance speed, accuracy, and security.
• Payment Systems Management: Work closely with payment platforms (ACH, SWIFT, SEPA, etc.), ensuring seamless integration and optimization of payment solutions.
• Stakeholder Collaboration: Act as a bridge between payment operations teams, finance, compliance, and IT to ensure business requirements are clearly understood and implemented.
• Risk & Compliance: Ensure payment processes adhere to relevant regulatory standards and organizational risk management frameworks.
• Documentation & Reporting: Create detailed documentation, including business requirements documents (BRD), functional requirements documents (FRD), user stories, and workflow diagrams. Generate periodic reports for management on payment trends, system performance, and operational efficiency.
• Project Support: Assist in project planning, resource allocation, testing, and post-implementation reviews for payment-related initiatives.
• Good understanding of ASIA/APAC Local Schemes, ISO standards, SWIFT, etc.

What we’re all about. 

We find, when we come together in the pursuit of excellence, great things happen. And that’s how we do things at Quantexa – together. Our business is data, but our culture is collective. We’re about growth – but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn’t stop us from collaborating. We’re connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. 

At Q, we’re looking for people who share that vision. People like you. 

The opportunity. 

What you’ll be doing.

• Advising on the power of data, you’ll understand the power of the customer's data and how the Quantexa solution can drive insights and actions from it.
• You will understand key deployment options and decisions and steer customers and internal teams to deliver the right solution for the problem
• You'll advise the customer on the direction of the Quantexa platform and how it can enable sustained and added business value.
• You’ll work closely with sales and the customer to define the future-looking roadmap and vision for decision intelligence.
• You will work closely with product and delivery at Quantexa to ensure adherence to Blueprints, expected value realisation through project and proving stages, scoping and setting up projects for success
• You will make sure that the Quantexa platform is adopted operationally.
• You will drive and own governance and relationships through strong quarterly business reviews.
• You will ensure customers renew their relationship with Quantexa.

What you’ll bring. 

• Customer Focus: Your dedication to understanding customer needs is paramount. You consistently align with the core problems at hand, ensuring you grasp both the broader picture and the intricate details. You communicate effectively with senior level business and technology customers and convey confidence in sharing your perspectives.  You are adept at helping customers define a strategic roadmap that enables them to realize the value of their Quantexa products.
• Technology Expertise: You will understand data or specialise in one of our solution domains, including data management, financial crime, risk management, fraud detection or customer intelligence. You have platform implementation experience and understand the challenges faced by customers.
• Relationship Management: You have experience working with clients and an aptitude for fostering and nurturing professional relationships. Customers should feel assured of your dedication, viewing you as their primary point of contact and trusted advisor
• Consultative Approach: With an analytical mindset, you evaluate challenges from various perspectives. Collaborative in nature, you work alongside customers and internal teams to delineate and implement the most effective solutions. You have experience in a consulting role and are comfortable working with internal teams and customers to bring value.   
• You’ll be a team player internally across Quantexa teams and externally, building strong relationships is core as we are better as a team. 

Minimum Qualifications.

• Significant experience in a Client Partner role or similar consulting services or sales experience.
• Enterprise software/services selling and implementation/delivery skills.
• Demonstrated credible product, technology or industry expertise within your assigned industry segment.
• Ability to develop and maintain relationships at the executive level.
• Ability to travel as needed.

Our perks and quirks

What makes you Q will help you to realise your full potential, flourish and enjoy what you do, while being recognised and rewarded with our broad range of benefits.

We offer

• Competitive salary

Team Summary 

A unique opportunity exists to join Visa and the IPVMC market cluster (Indonesia, the Philippines, Vietnam, Myanmar and Cambodia), one of the fastest growing commerce and digital payments ecosystems in Asia Pacific. Strong economic growth, rapid social and demographic change, complex payments regulation, intense competition and the swift acceleration of digital commerce make these markets some of the most exciting in the world. 

What a Business Planning & Operations and Strategy Manager does at Visa: 

The successful candidate will leverage quantitative and qualitative analysis and research to drive the development of business strategy, support delivery of strategic initiatives as well as ensuring the successful operations of the cluster. The role will report to the Head of Business Planning & Operations for IPVMC and GC (Global Clients) and collaborate extensively with the IPVMC Leadership Team, market teams, Sales Excellence, Corporate Strategy and AP BPO teams. 

The successful candidate will: 

• Enhance existing and build new data tools to produce rigorous, fact based quantitative / qualitative analysis and research to drive deep and actionable insights.  

• Assess IPVMC’s current-state business performance, evaluating pros and cons of the cluster’s strategic options, size future business opportunities, preparing detailed business case, etc.) 

• Clearly communicate and present data and insights to mid-to-senior management in an accurate and efficient manner 

• Participate in creation of robust account, country & functional plans; track/report progress against targets as part of regular business reviews. 

• Actively support execution by systematically driving the cluster's strategic priorities, OKRs and key account reviews.  

• Assume responsibility for sales pipelines in Microsoft Dynamics, ensuring optimal pipeline management and tracking to target. 

• Assist with regular cluster business reviews by collaborating closely with all functions and markets to provide a holistic assessment of the business. Lead the continuous enhancement of existing processes and innovate new approaches to support the growth of the cluster. 

• Gain exposure to all aspects of the Visa business which in turn offers exceptional opportunities for growth. 

Why this is important for Visa 

As part of advancing Visa’s business and financial objectives as well as ensuring the cluster's performance is optimized, the Business Planning & Operations function oversees medium to long term strategy development and execution, drives thought leadership and ensures successful ongoing business operations.  The successful candidate is critical in ensuring the cluster is equipped with the right data, tools and resources to optimize and mitigate both short and long-term opportunities and challenges.  

We are seeking a dynamic and results-driven Sales and Operations Manager to join our team and contribute to the growth and success of our cleaning services business. As the Sales and Operations Manager, you will be responsible for a wide range of sales and operational activities, ensuring customer satisfaction, fostering client relationships, and driving business expansion.

Responsibilities:

1. Sales Quotations and Customer Engagement:Prepare accurate sales quotations and proposals for potential customers.
   Conduct sales calls and on-site visits to engage with customers, understand their needs, and present our services effectively.
   Visit potential customers, provide comprehensive quotations, and develop proposals to secure new business opportunities.
   
2. Client Relationship Management:Handle client inquiries, address feedback, and resolve any issues promptly and satisfactorily.
   - Maintain and nurture relationships with both new and existing clients, ensuring their satisfaction and loyalty.
   
3. Leadership and Team Management:Exhibit self-motivation and strong leadership skills to provide direction and lead a team of sales executives.
   Drive the achievement of sales targets through effective team coordination, guidance, and motivation.
   
4. Presentation and Communication:Possess excellent presentation and explanation skills to effectively showcase our services and benefits to potential clients.
   
5. Operations and Inventory Management:Ensure healthy staffing levels and oversee training programs for cleaners to meet operational requirements.
   Manage the procurement of materials and implement effective inventory controls for cleaning services.
   
6. Strategic Planning and Growth:Develop and execute a growth strategy focused on increasing profitability and customer satisfaction.
   Lead the expansion into the residential sector (B2C) by devising strategic plans and overseeing the sales team's efforts in that market.
   
7. Problem Resolution:Supervise and ensure the timely mitigation of problems, complaints, and issues in a satisfactory manner, both on-site and in coordination with the relevant teams.
   

Requirements:

• Proven experience in sales, preferably in the cleaning industry, is highly desirable.
• Strong interpersonal skills with the ability to develop and maintain relationships with clients.
• Demonstrated leadership abilities and the capability to lead a sales team effectively.
• Excellent presentation and communication skills.
• Results-oriented mindset with a focus on achieving sales targets and driving business growth.
• Ability to strategize and devise effective plans to penetrate the residential market.
• Sound knowledge of operations management and inventory controls.
• Self-motivated, proactive, and able to work independently.

Join our team and be part of our exciting journey as we expand our cleaning services business, providing exceptional service and building lasting customer relationships. Your expertise and strategic leadership will play a vital role in our continued success.

To apply, please submit your resume along with a cover letter detailing your relevant experience and achievements in sales and operations management.

Note: Experience in the cleaning industry will be considered a plus, but we welcome applicants with transferable skills and a proven track record in sales and operations management.