Responsibilities:

As a Power BI Analyst, you will be responsible for analysis and development tasks as part of planning, design, build, or test phases of Power BI-related deliveries. Your day-to-day activities will include analyzing and mapping raw data, defining user requirements, and developing Power BI visualizations. Under the oversight of the Power BI development lead, you may also build queries in Power Query and M, design simple to medium complexity models, write DAX measures, or document best practices in a governance-related engagement.

• Collaborate and manage the team to perform, make team decisions, and engage with multiple teams to contribute on key decisions.
• You will also provide solutions to problems for your immediate team and across multiple teams.
• Advanced proficiency in Microsoft Power Business Intelligence (BI) Desktop is required.
• Microsoft Azure Data Factory and Azure Synapse Analytics, both with advanced proficiency, are recommended.
• Develop innovative Power BI visualizations to effectively present data insights
• Collaborate with stakeholders to gather user requirements and ensure the accuracy of data analysis
• Conduct data analysis and mapping to transform raw data into meaningful insights
• Design and develop simple to medium complexity models using Power Query
• Write DAX measures to calculate and summarize data in Power BI visualizations

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Job Title: Business Analyst

Polytechnic/Uni Fresh Graduates welcome to apply.

Junior Business Analyst/Operations Executive.

Job Description

Job Responsibilities

• To establish a satisfactory on-going business relationship with clients
• To adhere to timeline and deliverables set by Project Manager for each project
• To gather project/ specific module requirements for a project
• To analyse and provide feedback to client on feasibility of requirements
• To write detailed Functional Specifications to document client requirements and get sign off on Functional Specifications
• To convey clients’ requirements to developers clearly
• To manage a group of developers in timeline and resource commitment to deliverables
• To prepare project/specific module status report on a weekly and monthly basis to Project Manager
• To test sample data-sets to check that output from the program works as intended
• To conduct UAT with clients and record UAT results sign off
• To ensure requirement is implemented in Production
• To understand System implementation on main functions available
• To prepare training material and conduct client training on project/ specific modules, as necessary

Job Requirements

• Degree or Diploma in Computing, Information Systems or related discipline with an emphasis in information systems or technology
• Experience in Government Projects or MNC Projects will be an added advantage
• At least 2 years' working experience in related field and preferably with project management skills
• Self-driven individual and able to work in a matrix organization
• Creative and possess strong analytical and product management skills, including a thorough understanding of how to interpret customers' business needs and translate them into application and operational requirements.
• Attention to details, tenacity and patience and able to work under pressure
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Focus on team KPI

Experience: 6-9 Years

Role: Business Analyst

Key Domain/ Technical Skills:

- Adaptable, Eager to learn, Great team player

- Preferably with some simple technical IT related skills

- Trade Finance prior experience is preferred

Key Responsibilities:

Stakeholder Relationship Management
a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
b. Prioritize business requests and co-create Business Roadmap with business segments
c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning
a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management
a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
c. Work with business technology services team on the smooth delivery of the solution
d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

4. Managing RUN
a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed

5. Sustainable Improvements
a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
b. Improve systems by studying current practices; designing modifications.

Key Requirements:

Job Requirements

• Strong business domain knowledge in banking (Trade Finance)
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 5-8 years of relevant banking and/or consulting experience

Description
We are seeking a dynamic and experienced Business Consultant/Developer to join our team in the Information Services industry.

In this multifaceted role, you will leverage your expertise to provide strategic guidance and innovative solutions that enhance operational efficiency and drive business growth for our clients.

As a candidate, you will possess a unique blend of consulting acumen and technical development skills, enabling you to bridge the gap between business needs and technological advancements.

You will work closely with various stakeholders to identify challenges, develop comprehensive plans, and implement effective solutions.

Your contributions will directly impact our clients' success, allowing them to navigate the complexities of the digital landscape with confidence.

This is an excellent opportunity for someone who thrives in a collaborative environment and is passionate about using technology to solve real-world business problems. If you have a proven track record of delivering high-quality consulting services and developing robust solutions,

we invite you to be a part of our innovative team. Join us in shaping the future of information services and delivering exceptional value to our clientele.

• Responsibilities
  Analyze client requirements and challenges to develop tailored solutions.
  Design and implement innovative development strategies that align with business objectives.
  Conduct workshops and interviews with stakeholders to gather feedback and insights.
  Collaborate with cross-functional teams to ensure project milestones are met.
  Develop detailed project plans, outlining timelines, deliverables, and resource allocation.
  Monitor project progress and deliver ongoing support to clients post-implementation.
  Prepare and present comprehensive reports and recommendations to clients.

Requirements
Master's degree in Business Administration

• With relevant 8 years of experience
• Must work on weekends mostly and must be able to travel whenever needed.
• 6 Days work
• Must be able to liaise with Tamil and Hindi speaking clients.
• Proven experience as a business consultant or developer in the information services sector.
  Strong knowledge of project management methodologies and tools.
  Excellent problem-solving skills and the ability to think critically.
  Proficiency in software development languages and methodologies.
  Exceptional communication and interpersonal skills for client interactions.
  Ability to work independently and manage multiple projects simultaneously.

Who We Are

The Institute for Adult Learning (IAL), an autonomous institute of the Singapore University of Social Sciences (SUSS), is at the forefront of building capabilities and offering continuing professional development for an effective, innovative and responsive Training and Adult Education (TAE) sector.

For more information on Singapore University of Social Sciences and Institute for Adult Learning, please visit www.suss.edu.sg or www.ial.edu.sg.

About The Job

The Institute for Adult Learning (IAL) invites suitably qualified and experienced Accountants to apply for the position.

Reporting to Director, Corporate Services Division and working closely and collaboratively with other Senior Managers / Managers within the Department and across divisions within the Institute, the appointee will be responsible for the following job functions, and/or other duties and responsibilities which may be assigned by the Management to meet the needs of the organization.

What You Will Be Doing

• Assist the Director in the strategic development and resource planning for IAL, deploying appropriate and relevant financial strategies that support the institute’s corporate strategic directions and work plans.
• Plan and manage the annual and longer term operating and development expenditure budgets and all financial related matters in IAL, including securing the timely approval of IAL budgets and funding requirements to ensure operational sustainability and achievement of strategic outcomes.
• Manage and supervise accounting administrative staff or other managers the day-to-day financial operations within IAL, including revenue, invoices, cash flow, accounts receivables and payable etc., and conduct regular review to ensure an effective utilization of approved budgets at programme, divisional and overall IAL levels
• Prepare, monitor, and review, in collaboration with other divisions in IAL, the annual income, expenditure and development budgets; and to ensure financial discipline and marksmanship.
• Prepare the institute’s financial statements (balance sheet, profit & loss accounts) and other financial reports according to schedule and as required by relevant stakeholders. Support month-end and year-end closing, annual statutory audits and ensure compliance with the Statutory Board Financial Reporting Standards and relevant accounting standards and guidelines as well as coordinating with relevant divisions and stakeholders.
• Support the institute and its various divisions to prepare budget planning for various institutional ventures or initiatives, such as programmes, projects, special events and consultancy, etc.
• Analyse and monitor the trend, costs, revenues, financial commitments, and budget utilization. Predict future revenues and expenses and recommend corrective actions, if required. Report organizational finances to management and offer suggestions about resource utilization, budget preparation and control, including any relevant or changing assumptions underlying budget forecasts.
• Manage and maintain an up-to-date register of fixed assets in IAL and ensuring an effective and efficient management and utilization of all fixed assets and resources in IAL.
• People Management - Manage self and team performance; set annual performance goals, monitor performance and provide constructive feedback, identify staff learning and development programmes or initiatives to improve performance and organizational needs.
• Any other duties, including cross divisional project(s) that may be assigned from time to time by the management for staff capability development as well as to meet the organizational needs. Career prospect is good for high performers

Job Requirements

• At least 10 years of relevant work experience in accounting, financial management, budgetary planning and control and management reporting, and be able to work effectively with senior management team and other colleagues on accounting and financial management related matters.
• Candidates must be able to prepare a full set of financial statements, and for consolidation with SUSS independently. Experiences gained from an established educational or training institution with CET programme offerings or services is preferred, but not mandatory
• A good understanding of educational business operations and the roles of CET or lifelong learning initiatives in the Singapore economic environment, and with some experiences in managing government grants, subsidies will be an advantage.
• Provide financial leadership and strategic thinking to support sustainable value-creation.
• Strong analytical and problem-solving skills with attention to details, and deadline oriented.
• Strong oral and written communication, and inter-personal skills and be able to work collaboratively as a team with other colleagues and stakeholders to achieve the organizational goals and objectives
• Tertiary education. A bachelor university degree in accountancy or an equivalent professional accounting qualification, with a membership of the Institute of Singapore Chartered Accountants (ISCA) is preferred
• The successful appointee will be based in IAL Campus located at Lifelong Learning Institute next to Paya Lebar MRT station

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Salary: up to $5000

Working Days & Hours: Mon-Fri Office Hours

Location: Jurong East

Job Description:

Manpower Planning & Operations

- Projection of manpower establishment and review of hiring requests. Partner with Talent Acquisition team to pre-plan forward hiring for projected attrition.

- Provide advisory support on issues relating to performance management and people management.

- Communicate and advise on HR policies and to implement management practices that align with policies and comply to regulations and regularly review and improve on workflow processes & procedures.

- Conduct exit interviews to establish and find out issues relating to staff retention and satisfaction.

- Manage annual/bi-annual mass renewal of practicing certificate for all existing Allied Health Professionals/Pharmacists.

- Prepare reports for supporting departments/overall departments (as assigned)

- Manage all HR operational matters relating to the assigned division/ departments, with support from Shared Services (where applicable).

Compensation & Benefits

- Partner with Performance & Reward team to coordinate the promotion exercise and annual appraisal exercises and work closely with the line to review promotion recommendations.

- Address staff queries on compensation matters, with support from Performance & Reward team.

Talent Management, Succession Planning & Employee Development

- Partner with Talent Management Specialist and Allied Health HODs in annual talent identification and succession planning exercise and work together on development posting opportunities for identified talents and potential successors.

Employee Relations, Engagement & Change Management

- Provide advisory support on staff disciplinary or grievance handling including secretariat support for the investigations.

- Support in providing recommendation of interventions to improve employee engagement.

Others

- Partner HODs to provide advice and guidance in the Master Service Agreement for staff secondment and work out the secondment terms and charges for agreement signing.

- Coordinate meetings and preparation of agenda and minutes of meeting.

- Support Annual Budget Planning exercise& submission of accruals.

- Contribute to OJT learning through sharing of good practices.

- Any other projects assigned.

Job Requirements: Min Degree in Human Resources or similar w min 3 yrs of relevant experience in allied health profiles, preferably in healthcare/public sector

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Key Responsibilities:

• Collaborate with business users to validate requirements using use cases during the prototyping phase.
• Conduct activities such as interviews, workshops, document reviews, and shadowing to refine requirements.
• Plan and prepare for system implementation tasks, including Target Operating Model (TOM) development and Business Requirements Document (BRD) creation.
• Monitor user task progress, address issues and risks, and provide resolution support.
• Provide local insights and feedback to project planning efforts in coordination with the Area Project Manager (PM).
• Report regional progress, challenges, and successes to Business Analyst (BA) leads.

Qualifications:

• Bachelor’s degree in any relevant field.
• Experience on either:
• 1.Hands-on experience with package system implementation, particularly Flexcube or Duco.
• 2.Data Governance. Data Mapping.Experience with AI Utilitization. Hands on experience in MS Access, Excel, Marcos and UIPath (RPA)
• Expertise in customer master data, customer report distribution, reconciliation, and related processes.
• Core Banking experience is a MUST
• A minimum of 5 years experience in creating Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Proven track record of successful project implementation, ideally in large-scale projects.
• Willingness to travel within the APAC region to collaborate with Middle- and Back-Office teams.
• Attention to detail with the ability to produce precise and comprehensive docume

Responsibilities

• Follow Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Is responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Manage the requirements and provide design options for the solutions available and guide the team.
• Evaluate of alternative IT solutions and provide appropriate recommendations.
• Provide domain expertise with the strong understanding of all cross border payments processing knowledge to help define a viable business solution, working with the key business sponsors in payment engine.
• Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project deadlines resulting from change requests, adhoc projects, or technology issues.
• Coordinate with various user groups and interface teams and getting them on board as interface services for various financial services.
• Manage stakeholders, risks, issues, quality, and project controls.

Qualifications

• At least 10+ years of hands-on experience in payment systems and good understanding of payments domain.
• Strong knowledge on Domestic payment systems (RTGS) and Cross-border payments (MT and MX – CBPR+)
• Good understanding of overall end-to-end cash management ecosystem
• Hands-on experience in Payment Engine Implementations - In house payment engine or vendor payment systems.
• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytical and detail oriented in approach with excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytical skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus.

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Responsibilities:

• Conduct in-depth financial and operational analysis to identify client challenges and opportunities.
• Develop and implement tailored business strategies, including market entry plans, financial restructuring, and operational improvements.
• Assist clients in structuring and negotiating business transactions and agreements.
• Provide insights and recommendations on compliance, corporate governance, and regulatory requirements.
• Prepare detailed reports, presentations, and proposals for stakeholders.
• Collaborate with cross-functional teams and maintain strong client relationships to ensure project success.
• Stay updated on industry trends, economic developments, and regulatory changes to provide relevant advice.

Requirements:

• Bachelor’s degree in Finance, Law, or a related field.
• At least 3 years of experience in investment banking, consulting, or a similar role.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and present clear insights.
• Excellent communication and interpersonal skills to engage with clients and stakeholders effectively.
• Knowledge of Singapore’s regulatory and business environment is highly advantageous.
• Ability to manage multiple projects and meet tight deadlines.
• Good communication skills and ability to work both independently and in a team.

Main Activities and Tasks

• Organize and facilitate meeting including discovery sessions with stakeholders that fulfil the defined agenda, objective, timebox and capture action items.
• Gather business requirements from stakeholders and turn them into an exhaustive Business Requirements Documents and Functional Specificatons Documents ready for development.
• Work with the stakeholder to organize the product backlog to optimize business value including the prioritization of change request, enhancement, bug, etc.
• Analyze business processes and identify areas for improvement.
• Develop and maintain project plans, including timelines, deliverables, and resource requirements.
• Create and maintain project documentation, including business cases, user stories, and functional specifications.
• Manage client expectations and work with different parties in client organization to accelerate project progress.
• Perform data analysis and develop reports to support business decisions.
• Communicate project progress to stakeholders and project sponsors.
• Collaborate with cross-functional teams to implement solutions and ensure project success.
• Identify and manage project risks, issues, and dependencies.
• Support to develop and execute test plan and test case as well as manage the bug fixes process.
• Assist in the completion of the entire project life cycle from start to finish.

Knowledge and skills

• Strong analytical and listening skills.
• Strong organizational, planning, and problem-solving skills.
• Strong interpersonal skills, collaborating and team playing.
• Excellent communication and presentation skills in English
• Excellent adapting way of working to environmental constraints
• Ability to translate business requirements into functional requirements
• Knowledge and use of Jira and Confluence

Experience

• Experience in gathering Business requirements for the last 2 years
• Experience working with government agencies is ideal
• Good exposure to Agile/Hybrid Software Development and Agile/ Hybrid Project Development is recommended
• Strong working knowledge of Jira, Confluence and Microsoft Office tools including Excel, PowerPoint, and Word is required
• Strong presentation skills supported by impactful Microsoft PowerPoint slides
• Knowledge in Project Management Tools, Figma, data analytics and graph drawing is a plus
• Ability to maintain good documents and artefacts is crucial, e.g., BRD, Meeting notes, Change Request register, test report, risk plan/log, etc

Purpose:

The Business Analyst, with a specific focus in driving Digital Transformation initiatives, plays a critical role in organizations by bridging the gap between stakeholders (like business users, management, and technical teams) to ensure that business requirements are effectively translated into digital solutions. The BA ensures that digital solutions meet the business needs and objectives of Digital Transformation.

Duties/Responsibilities (RE)

1. Requirements Gathering & Analysis:

· Work closely with business stakeholders to understand and document business needs, challenges, and goals for digital transformation.

· Translate business requirements into clear, actionable specifications that can be understood by technical teams.

· Analyze existing systems, processes, and workflows to identify inefficiencies and opportunities for digital improvement.

2. Business Process Mapping & Reengineering:

· Map current business processes and identify areas for improvement and automation using digital technologies.

· Work with cross-functional teams to evaluate and implement process improvements through digital tools such as automation, AI, cloud-based platforms and process mining.

3. Digital Solution Design and Implementation:

· Collaborate with technical teams to design and implement digital solutions (e.g., ERP systems, CRM platforms, cloud solutions, automation tools) that align with business objectives.

· Ensure that proposed solutions meet business requirements, are scalable, and offer long-term value to the organization.

· Assist in evaluating and selecting third-party vendors or technologies to support digital transformation initiatives.

· Ensure that digital solutions are thoroughly tested and validated against business requirements.

· Identify and resolve any issues or discrepancies during the testing phase to ensure successful implementation.

4. Change Management & User Adoption:

· Develop and execute user adoption strategies, including training materials, workshops, and support documentation.

· Act as a business champion for digital transformation, ensuring that all teams are on board with new technologies and processes.

5. Data Analysis & Reporting:

· Leverage data analytics tools to extract, analyze, and present data that drives decision-making and performance improvements.

· Assist in the development of dashboards, KPIs, and reports to monitor the success of digital transformation initiatives.

· Identify data trends and work with stakeholders to develop data-driven insights that enhance business performance.

6. Continuous Improvement & Innovation:

· Constantly evaluate the effectiveness of digital tools and solutions to ensure they continue to meet evolving business needs.

· Stay up-to-date with industry trends and emerging technologies, recommending new digital solutions or strategies to maintain a competitive edge.

· Adopt a culture of continuous improvement by identifying opportunities for further digitization or process optimization.

Pre-requisites (A)

· Candidate should possess at least a bachelor’s degree, preferably in Business Administration, Finance or IT. Master’s Degree is a plus

· Prior work experience of at least 1 year, or fresh graduates with an aptitude for research, data analytics and visualisation

· Responsive and responsible. A good team player who can also work independently and under pressure.

· Good communication skills, with ability to present / articulate data accurately and concisely in report and/or presentation form.

· Good analytical ability with business acumen. Is resourceful and able to research extensively to draw out the underlying trends and implications.

· Familiar with Agile methodologies

· Proficient in operating Microsoft Suite and Power Applications like Power BI or Tableau

Responsibilities

• Write detailed specifications/User Stories in line with the list of requirements provided by business
• Liaise with business for clarification and understanding of requirements
• Analyze functional impacts considering technical constraints with technical lead’s help
• Explain and Work closely with the developers for the implementation of change/evolutions
• Create tests and define tests strategy in coordination with others Business Analysts
• Conduct continuous testing in development environment for development monitoring
• 3rd level support work on request escalated from level 2
• Reproduce, make first analysis and investigate verifying data on DB or GUI
• Analyze and/or solve functional problems in coordination with developers
• Participate in production follow-up meetings with user to answer concerns and gather feedbacks

Qualifications

• At least 6 years of IT business analyst experience
• Strong hands-on testing experience (writing, executing and monitoring tests)
• Strong analytic skills
• Excellent communication skills (verbal and written in English)
• Proactive and result oriented
• Strong sense of commitment
• Knowledge of all phases of IT software development and implementation life cycle
• Capable to effectively interact with technical team
• Team spirit - Like to explain and share knowledge
• Proactive with continuous improvement mindset
• Hands-on experience in SQL
• Jira XRAY knowledge
• Only Singaporeans

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Responsibilities

· Requirements Analysis & Elicitation

· Responsible to identify and define detailed functional specifications based on the business requirements document

· Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

· Monitor and manage risks /issues related to requirements and scope-creep

· Team Collaboration

· Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.

· Assist in translating business requirements into test scenarios.

· Facilitate / provide “Train-the-Trainer” on application enhancements

· Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

· Testing & Scope Management

· Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

· Perform impact assessment and estimation for Project Change Request

· Good knowledge in financial services policies, procedures, products and industry practices.

· Strong negotiation skills

· Good team player with excellent interpersonal and communication skills

· Strong working knowledge of relevant applications and development life cycles

Requirements

Mandatory is:

• Experience in Business Analysis. 8-10 years
• Experience in Digital Channels and in transaction banking. 5 years+
• Understanding of Technology but no need to have coding experience
• Capturing , analyzing and eliciting business Requirements: Elaborating JIRA stories
• Agile product development experience

Nice to have is:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)
• Knowledge of features offered by competitors such as DBS / Citibank etc
• Knowledge of Technology trends eg. how does a digital bank approach digital channels
• API /SWIFT experience

The business Consultant job description should start with an interesting, eye-catching introduction.Here is an idea of what this introduction may look like:We are looking for a qualified Business Consultant to join our team! As a Business Consultant, you will be responsible for helping our clients reform and improve their operations and support their business by providing various business solutions.In addition, you will undertake and manage projects on behalf of the client’s business when it lacks resources, ideas or motives to perform them in-house.Business Consultant duties and responsibilities
The business Consultant job description should contain the following duties and responsibilities:Plan, organize and manage business projects for clients
Based on clients’ requirements, work on projects related to recruiting, payroll, production, budgeting, promotional campaigns, etc.
Communicate with and meet with clients when needed
Perform initial assessments for each client before the project begins
Collect as much information about the client’s business as possible
Understand clients’ needs and wants
Perform research using shadowing, interviews, surveys, reading reports, etc.
Constantly recommend solutions for improvement
Develop detailed business plans
Determine the project’s KPIs
Track KPIs and prepare reports
Business Consultant requirements and qualifications
The business Consultant job description should contain the following requirements and qualifications:X years of experience as a business consultant or similar role
Critical thinker
Problems solver
Great negotiation skills
Great communication and interpersonal skills
Knowledge of diverse business areas and fields such as IT, Marketing, HR, etc.
Proficiency in MS Office
Familiarity with business management software such as CRM and ERP
BSc/BA in business administration or relevant field
MSc/MA in a specialized business field is a plus
Certified Management Consultant is a plus

Main responsibilities

• Analyse enhancement requests for the repo business and new products.
• Propose solutions in collaboration with Architects.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.
• Application support, level 3 (expert).
• Troubleshoot and fix issues/bugs.
• Improve operational processes.
• Coach more junior team members as required.

Qualifications and Profile

• Minimum 5 years experience as a Calypso business analyst on Calypso back office.
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Willing to do On-call rotation with team mates to cover night and week-end support.
• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

*This role is an outsourced role from an IT Company, providing services to Banking sector.

Overview:

To be successful in this role, you should possess the quality of a Business Analyst who is savvy in providing technical solutions to our clients. You would also work closely with the client’s project development team and internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Company’s Credo and business policies. He/she reports to the Team Leader and carry out leading functions of the department.

Key Area of Responsibilities (KAR):

• Conduct detailed business requirement gathering and use case analysis.
• Create comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Map and optimize business processes, assessing feasibility and benefits of proposed solutions.

Plan and promote user tasks in UAT.

• Monitor task progress, manage risks and issues, and provide resolution support.
• Collaborate with stakeholders to ensure alignment and success of project goals.
• Test schedule planning, test scenario creation, test environment preparation, data preparation, etc.
• UAT issue management (managing tickets) and tracking till solving them
• UAT progress monitoring and reviewing the results
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user task in MIGRATION.

• Planning of migration schedule and control of migration related tasks such as data mapping, data cleansing, etc.
• Conduct a migration rehearsal and list up issues and consider how to handle them
• Monitor the progress of migration and manage issues, working closely with IT and business user members.
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user tasks for EUC/RPA/Tools.

• Planning and Leading User owned EUC/RPA/Tools as an User Task PMO.
• Planning of whole schedule such as Pre-Study/ Design/CD/UT/IT/ST/UAT both of existing and new development EUC/RPA/Tools.
• Monitor the progress of the user task and manage issues, working closely with IT and business user members.
• Lead development team such as giving instruction, resource management, issue solving.
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user tasks in USER SUPPORT.

• Developing plan of assigned user tasks in the following areas: UAT, Training, Business Rehearsal, Migration, Customer Relation, BCP Creation, Regulation/Procedure Revision
• Progress management of assigned user tasks
• Issue management of assigned user tasks (including other roles (e.g. manage issues raised by developers)
• Regular reporting to Cross Functional PMO and Area PM
• Any other duties related to this role.

Requirements:

1. User Task (UAT)

• Experience in planning UAT such as creating UAT plans, developing UAT schedule, bridging communication among multiple stakeholders, etc.
• Experience in executing UAT such as monitoring progress, UAT issue solving, test result validation, etc.
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• Willingness to undertake travel within the APAC region
• Mindset to not fear challenge / undertake risk

2. User Task (Migration)

• Hands-on experience of migration such as migration planning and implementation. (i.e. Transaction information, Fee Charge table applied to each customer)
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• A person who can manage complicated, multiple data without overlooking
• A person who can judge integrity of several plans
• Willingness to undertake travel within the APAC region
• Mindset to not fear challenge / undertake risk

3. User Task (EUC/RPA/Tools)

• Hands-on experience of RPA (UiPath), MS Access, Excel macro development.
• Business knowledge in Trade area
• System implementation experience of CGI
• Willingness to undertake travel within the APAC region

4. User Task (User Support)

• Planning and control experience in user tasks as follows: Training, Business Rehearsal, Customer Relation, BCP Creation, Regulation/Procedure Revision
• Experience in supporting big projects like core banking projects or bank industry projects
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• Willingness to undertake travel within the APAC region

5. Others

• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.
• Certification in business analysis (e.g., CBAP, PMI-PBA) is advantageous.
• Strong communication and interpersonal skills to engage with stakeholders effectively.
• Willingness to travel within the APAC region as required
• Has experience working in banking projects or banking industry
• Able to commence work within short notice

ob Summary

We are looking for a motivated Business Analyst for a Multinational Corporation (MNC). The Analyst will play a crucial role in translating business requirements into technical specifications for solution design. This individual will be a someone who drives digital demand generation and innovation incubation.

Key Responsibilities

• Liaise with business stakeholders early in the product development process to capture business requirements as input into the digital solution design. Build and align the priority of functionalities to be developed within the product accordingly.
• Work closely with business stakeholders to establish business outcomes definitions and manage business requirements through product delivery to ensure business outcomes are met.
• Part of a scrum team and he/she will lead the sprint planning session by providing business goals and priorities.
• Align immediate business needs to longer term strategy system roadmap by working closely with Product Manager/Product Owner and key team members from other workstreams.
• Partner closely with QA testers and developers to ensure quality deliverables.
• Forge strong working relationship with business stakeholders to handle their new requests, operational issues or queries.

Key Qualifications

• Minimum 2- 4 years of experience as a Business Analyst.
• Strong analytical skills; be able to thoroughly understand + interpret customer business needs, translate them into application and operational requirements.
• Prior experience with marine operations and applications.
• Excellent interpersonal skills and able to interact with users at all levels

We regret to inform that only shortlisted candidates will be notified / contacted.

EA Registration No.: Melvin Chua Han Wei , R24123531

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Role Overview

Join our dynamic team as a Business Consultant specializing in B2B sales. You will focus on a comprehensive range of marketing services, including SEO, SEM, Paid Social (Facebook, Instagram, LinkedIn, WeChat), Content Creation, Website Development, and Government Grant Solutions. This role demands a proactive sales approach, involving cold calling and other strategic activities to drive business growth.

Location: 1 Grange Rd, Level 7 Orchard Building, Singapore 239693
Hours: Monday to Friday, 9am to 6pm
Salary: Basic + Incentives + Commission (Uncapped)
Benefits: Performance Bonus, Annual Flexi-Cash Benefits

Key Responsibilities

Prospecting and Cold Calling:

• Identify and reach out to potential clients via cold calling and lead generation.
• Educate prospects on our diverse services and solutions, emphasizing benefits and value propositions.

Appointment Setting:

• Arrange and coordinate appointments with prospects, ensuring smooth logistics.

Client Relationship Management:

• Build and maintain relationships with new clients, understanding their needs and proposing tailored solutions.
• Cross-sell and upsell additional services to meet evolving client requirements.

Market and Competitor Analysis:

• Stay updated on industry trends, market developments, and competitor activities.
• Leverage insights to identify growth opportunities.

Key Requirements

• Min. 1 year in B2B sales; cold-calling experience
• Strong negotiation and communication skills, both written and verbal.
• Proficiency in CRM software and MS Office Suite.

Responsibilities:

• Gathering, validating, and documenting business requirements​.
• Experience in SDLC .
• SQL and Role based access control (RBAC) OR any access control
• Modelling business processes and identifying opportunities for process improvements​.

Skills/Requirements:

• SQL and Role based access control (RBAC) OR any access control experience
• Experience in Solutioning and Reporting skills (Ex: Framing a report on the access control areas)

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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Responsibilities

• Be part of the project team to deliver IT projects within budget, on schedule and adhering to internal processes & standards such as IT security standard and SDLC framework.
• Participate in requirements gathering, design discussions, SIT, UAT and user training, and ensure all project documentations are in place.
• Collaborate with team members, software architects, vendors, and business stakeholders by coordinating amongst members to deliver projects in a timely manner.
• Identify, manage, and resolve complex issues, preventing escalations
• Monitor and review international and domestic technology trends and developments.
• Develop business case, engagement plans for development initiatives..
• Interact with business users/Product Owner and understand business processes and requirements
• Collaborate closely with developers as part of an agile development team
• Perform functional testing and coordinate acceptance test with users

Profile

• Bachelor's degree in Business Administration, Economics, Information Technology, or related field
• Minimum 4-year experience as a Business Analyst or equivalent.
• Experience in technical writing, developing user guides and documentations.
• Understanding and interest in evolving solutions and technology trends in the financial sector.
• Self-motivated, taking ownership and personal accountability to achieve assigned objectives.
• Team player, able to collaborate, work effectively and constructively in multi-disciplinary teams.
• Related technology product and project management experience in technology startups, leading financial technology firms and technology venture capital companies will be an advantage.

Responsibilities

Stakeholder Relationship Management
a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
b. Prioritize business requests and co-create Business Roadmap with business segments
c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning
a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management
a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
c. Work with business technology services team on the smooth delivery of the solution
d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

4. Managing RUN
a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed

5. Sustainable Improvements
a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
b. Improve systems by studying current practices; designing modifications.

Requirements

• Strong business domain knowledge in banking (Trade Finance)
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 5-8 years of relevant banking and/or consulting experience

Role Summary

Digital Transformation is at the heart of our client’s group strategy. The Single Platform Augmented Consumer Experience (SPACE) program is a cornerstone CRM program conceived to put consumer at the heart of this transformation which help us achieve consumer centricity, digital strategy and seamless experiential brands. SPACE Program is made up of Consumer Data Services/storage (CDS), Loyalty, Marketing Activation using Salesforce Marketing Cloud (SFMC), Consumer Data Platform (CDP), and Analytics. This project has a focus on Japan market and/or Korea market.

Main Responsibilities

Work with both internal and external stakeholders to drive rollout and integration of SPACE products for 1 market, across multiple brands.

• Internal Stakeholders consist of overall SPACE Program Manager, Technical Architects, Product Owners, Integration Managers, Business Analysts, Business stakeholders etc. both at local and Zone/Regional level.
• External stakeholders consist of technical vendors who build or maintain the products within SPACE or to be integrated with SPACE.

Project and timeline management – own overall delivery timeline for different phases in the project lifecycle.

• Collaborate with different teams and workstreams to ensure seamless integration in the group system landscape.
• Drive external vendors to explore and deliver solutions with alignment to requirements, ensuring quality and timeliness, whilst keeping to agreed scope.
• Organize and manage periodic steerco meetings.
• Transition Dev project to Hypercare and Operational project upon go live.
• During hyper-care: organize and drive issue fixes with various stakeholders.

Qualifications & Experience

• Bachelor’s Degree in Information Technology or relevant fields.
• At least 5-7 years of experience in digital transformation projects, having held roles as BA.
• Has experience with projects involving system implementation, multiple systems' integration, and complex data migration.
• Experience managing and driving discussions with both Business & IT stakeholders.
• Excellent verbal and written communication skills to understand requirements/ issues and bring relevant stakeholders into discussions to drive solution.

Good to Have:

• ITIL certification.
• ServiceNow experience.

We're looking for a dynamic Part-Time Business Development Specialist to join our expanding team. This role offers a flexible schedule and the opportunity to make a significant impact in a growing company.

Responsibilities:

• Identify new business opportunities and potential clients.
• Develop and implement growth strategies to achieve sales targets.
• Build and maintain strong relationships with clients and partners.
• Collaborate with internal teams to optimize business processes.

Requirements:

• Proven experience in business development, sales, or related fields.
• Strong communication and negotiation skills.
• Ability to work independently and as part of a team.
• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).

Why Join Us?

• Flexible working hours.
• Opportunity to grow and develop professionally.
• Competitive compensation package.

Job Overview:

We are seeking a highly motivated and results-driven Business Executive to join our team. The ideal candidate will be responsible for generating leads and driving follow-ups in two key areas: childcare sign-ups and donation acquisition. This role requires exceptional communication and relationship-building skills to close deals with both individual and corporate donors, as well as with families seeking childcare services.

Key Responsibilities:

1. Lead Generation and Follow-up for Childcare Sign-ups

• Identify and generate potential leads for families seeking childcare services.
• Reach out to prospective clients, build rapport, and address their needs regarding childcare options.
• Manage follow-up communications to move leads through the sales funnel and convert them into signed contracts.
• Conduct consultations with parents to explain childcare offerings, benefits, and pricing.
• Maintain accurate records of all leads, contacts, and sales activities in the CRM system.
• Achieve monthly and quarterly childcare sign-up targets as set by management.

2. Lead Generation and Follow-up for Donations

• Identify potential donors, both corporate and individual, to secure donations for the organization.
• Build and maintain relationships with key donors, ensuring timely follow-ups and updates on donation needs.
• Approach corporate companies for corporate social responsibility (CSR) donations and establish partnerships.
• Engage with individual donors to encourage and secure one-time or recurring donations.
• Present compelling proposals and donation packages to prospective donors.
• Maintain donor records and track donations, ensuring a seamless follow-up process.
• Work with the fundraising team to meet or exceed fundraising goals.

3. Administrative and Reporting Duties

• Provide regular updates on lead generation efforts and conversion rates to the management team.
• Manage email, phone, and in-person communications efficiently, ensuring a professional and timely response.
• Assist in preparing reports and presentations related to lead generation and donations.
• Ensure all leads and donations are logged into the CRM system and tracked accurately.

Skills & Qualifications:

• Proven experience in sales, lead generation, or business development, ideally within childcare or fundraising sectors.
• Strong communication and negotiation skills, with the ability to engage and persuade potential clients and donors.
• Experience working with CRM software to track leads and donations (Salesforce or similar preferred).
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Goal-oriented with the ability to meet and exceed targets.
• A passion for working with families and supporting community initiatives.

Desired Attributes:

• Empathetic and customer-focused, especially when interacting with parents and donors.
• Proactive in seeking new opportunities for lead generation and donor engagement.
• Creative in developing new outreach strategies for lead generation and donation campaigns.

Education & Experience:

• Diploma / Bachelor’s degree in Business Administration or equivalent, Marketing, Communications, or a related field (preferred).
• 2+ years of experience in sales, lead generation, or a similar role (preferably in childcare, non-profit, or fundraising).

What We Offer:

• Competitive salary.
• Opportunity to make a direct impact on the growth of the organization and community.
• Supportive work environment with opportunities for professional development.
• Flexible work hours and potential for remote work.

• Able to handle full set of accounts and consolidation
• Prepare, examine, and analyze accounting records, financial statements of subsidiaries, and other financial reports
• Manage cash flow of subsidiaries
• Prepare cashflow projections and annual budgets
• Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting and other tax requirements
• Analyze periodic results and compare budgeted costs to actual costs
• Facilitating statutory and internal audits
• Resolving accounting discrepancies
• Analyze data: Collect, interpret, and simplify data to identify trends and issues
• Identify problems: Outline problems and opportunities for the business
• Propose solutions: Recommend changes to improve efficiency, productivity, and profitability
• Forecast: Forecast pricing budgets for products, services, and operations
• Monitor data quality metrics