Job Description

• Plan employee engagement initiatives, resolve employee grievances, counsel employees

• Ensure legal compliance and other administrative matters

• Assist in recruitment efforts, including placing job ads, selecting candidates, and managing interview and related administrative process

• Build strong and positive work relationship with employee.

• Work closely with the authorities and ensure compliance of HR policies & procedures in Singapore

• Preparation of organization orientation for new staffs

• Involved in payroll process and claim

• Going down to assist onsite whenever necessary

• Ad hoc duties as assigned

Job Requirements

• Minimum 2 years of experience in Human Resource management

• Possess a Diploma in Human Resources or Business Administration-related discipline

• Manage team resources to ensure adequate staffing and capability levels

• Comfortable to work in a fast-paced environment

• Experienced in managing different priorities/multitasking

We are a MNC Logistics Company and seeking a self-motivated team player who is committed to excellence and continuous improvement. The ideal candidate should have strong communication skills, be able to work under pressure, and have a proven track record of successfully managing tasks and deadlines. Experience in our industry is a plus. We value a can-do attitude and the ability to learn quickly over specific skill sets. If you are ready to take on challenges and grow with our team, we would love to hear from you.

Job Description

• Preparation, facilitating, coordination and/ or conducting of various company training programs (ie. Orientation, OJT, in-house training program, vendor training, etc)
• Develop and / or improve training materials to facilitate training while ensuring consistency, service quality
• Liaise with various stakeholders and external parties for any training requirements
• Analyse service metrics and reports to identify service gaps and call for improvement
• Plan the annual training program by identify training needs by leading and performing Training Needs Analysis
• Perform training administration duties and maintain training records for audits
• Maintain library of training resources and aids
• Support performance management and appraisal
• Contribute to the team culture in a positive manner
• Build relationship with the Line at all levels and provide consistent and prompt HR services
• Managing Corporate communications, internal communications, CSR activities and implementing appropriate social media strategies for employer branding purpose.

Requirement

• Possess Degree in Human Resource Management or in any discipline with at least 5 years of relevant experience in HR function (HR Generalist preferred).
• Possess a minimum of 2 years of experience in training and payroll capacity
• Strong knowledge of employment ordinances, legal, and taxation requirements in Singapore
• High resilience and able to manage complexities and ambiguities.
• Result-oriented, attention to details and is process-driven.
• Able to maintain confidentiality and work independently.
• Strategic, proactive and resourceful.
• Able to be hands-on and creative in problem/situational solving.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Job Purpose

This is a Finance Business Partner (FBP) role to support growing business units in the local transportation landscape. You will lead a team of two to three reports to collaborate with various stakeholders in a cross-functional environment.

Responsibilities

1. Business Units’ (BU) Financial Reporting and Management:

• Work closely with internal and external stakeholders to ensure compliance with financial policy and procedures.
• Manage daily accounting functions of a portfolio of companies, including review of journals.
• Reconciliation of inter-co reconciliation and ensure no discrepancies in month-end balances.
• Liaise with AR & AP Shared Services team and Treasury on accounting issues for period closing, collections and payments.
• Ensure timely and accurate month-end, quarter-end and year-end closing and statutory and management reporting with preparation of variance analysis, cashflow statement, accounting schedules and bank reconciliation.
• Ensure compliance of financial records with corporate and statutory requirements.
• Prepare annual budget, with monthly forecast and projections.
• Develop and coordinate inputs from BU for budget and projections, liaising with Group Finance and Financial Planning & Analysis to meet reporting deadlines.
• Draft financial presentation material to present data/figures.
• Liaise with external auditors for audited financials and XBRL filings for portfolio of companies.

2. Business Analytics & Costs Control:

• Engage with BU to stay updated on business and cost developments to challenge cost escalations and business cases to realize operation efficiencies.
• Identify or explore opportunities for more effective delivery of outputs.
• Actively participate in the learning and sharing of best practices.

3. Undertake ad hoc projects and analysis work when required.

Qualifications & Work Experience

• Bachelor's Degree in Accountancy or ACCA.
• 3-4 years relevant accounting and finance experience (with staff and people management responsibilities), with 1-2 years audit background.

Skills

Technical skills include:

• Good working knowledge in Singapore Financial Reporting Standards and tax regulations
• Good working knowledge with ERP systems, such as SAP and Anaplan planning & forecasting system

Generic skills include:

• Good interpersonal skills and communicate with all levels in the organization and stakeholders in both verbal and written English.
• Ability to work independently and operate in a fast paced environment.
• Strong analytical and problem-solving skills.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

At MSIG Asia, we are committed to strengthening HR’s business partnering role to support the growth of our business and our people in the region. This newly created role will offer a unique opportunity to be a key part of this process, supporting corporate and regional HR team leads on projects across HR operational streams. Given the dynamic nature of this role and the evolving technology landscape and advancement, you will be expected to leverage on technology and have a strong change mindset in delivering the assigned work.

Key Responsibilities

• Support local and regional HR projects as assigned to ensure the effective delivery of both the work processes and services to people.
• Support in monitoring, evaluating and recommending improvements to enhance the effectiveness of HR processes, systems and services. This includes regular reviews based on the organisational total rewards philosophy, research, stakeholders’ feedback, and people and performance data and analytics to derive evidence-based insights to ensure relevance and competitiveness against industry benchmarks.
• Contribute to data-related projects, e.g., conducting UAT and assisting in the development of dashboards and visualisations to generate valuable data-driven insights
• Support communication activities of all forms such as emails, presentations, policies and guidelines
• Support in business partnering activities for local and regional projects across the full spectrum of HR functions aimed at driving a high-performance culture, including developing and implementing policies and programmes.
• Any other ad-hoc duties as and when assigned

Requirements

• Degree in Human Resource or related fields
• 2-3 years’ experience in Human Resource. Fresh graduates are welcome to apply.
• Proficiency in Microsoft Office 365 and other digital tools, including an advanced proficiency in Excel. Proficiency in Power Automate and BI will be an advantage.
• Experience in project management will be an advantage
• Ability to independently craft documentation and communication (including multimedia) with minimum supervision
• Strong creative thinking skills to approach challenges with fresh perspectives
• Excellent interpersonal and communication skills both in verbal and written English
• Analytical and problem-solving skills with business acumen
• Ability to work with multi-cultural/disciplined teams and cross-functionally with other teams to achieve business results
• Organisational, team building and influencing skills

Alpha X is an innovative high-tech manufacturing technology company pioneering the integration of advanced automation, transportation and AI-driven solutions to revolutionize traditional manufacturing processes. We harness the power of artificial intelligence, machine learning, and robotics to optimize production efficiency, enhance product quality, and foster sustainability across diverse high-tech industries.

Position Overview

The HR Intern will assist with various HR functions and initiatives, enhancing the efficiency and effectiveness of HR operations. This role offers valuable, hands-on experience in HR processes and projects, providing a solid foundation for future career growth.

What you will do:

1.Talent Acquisition Coordination:

· Interview Coordination: Support the Talent Acquisition team to facilitate a smooth hiring process by managing interview scheduling across Hiring Managers / interviewers and candidates with minimal scheduling conflicts.

· Candidate and Stakeholder Management: Provide quality stakeholder and candidate experience by ensuring warm and tight follow-ups with candidates and clear communication with Hiring Managers.

· Administrative Support: Provide general administrative support to the HR team, including managing internal processes and trackers for job requisitions.

2.Campus Recruitment:

· Liaise with schools on requests for internship recruitment.

· Manage the end-to-end SEA Internship process (mostly Singapore and Malaysia office) including internship postings on school portals, screening, interview scheduling, and internship offer.

3.Employee Engagement:

· Contribute to the development and implementation of employee engagement strategies.

· Analyze employee feedback and propose actionable improvements.

4.HR Technology and Innovation:

· Assist in evaluating and implementing HR tools and technologies. Conduct research and prepare reports on HR best practices and emerging trends.

· Recommend and support process improvements to enhance HR efficiency.

5.Ad-hoc Projects and HR Support

· Be involved in any other HR projects that may require their involvement from design to implementation stage.

· Provide additional support to the wider HR function and assist with ad hoc projects and processes

What you need to have:

· Pursuing a degree in Human Resources, Business Administration, or a related field.

· Strong interest in HR and a desire to learn and develop Talent Acquisition skills as well as other HR skills – interviewing skills for junior hires, candidate and stakeholder management skills, HR processes and projects

· Meticulous with a keen eye for detail and is process-oriented

· Demonstrates flexibility and good organizational skills to effectively handle mid-high volume of administrative tasks and processes

· Excellent communication and analytical skills.

· Proficiency in Microsoft Office Suite.

· Able to get onboard at the soonest. Available full-time or part-time for a minimum of 3 to 6 months, starting from Dec 2024.

What we offer:

· Gain practical HR experience and insights into various HR functions.

· Receive mentorship and guidance from experienced HR professionals.

· Enjoy opportunities for professional networking and career development

· Work in a friendly and collaborative team environment.

Recruitment:

• Manage manpower needs by sourcing, identifying, and selecting suitable candidates that match the hotel's profiles.
• Conduct market surveys and provide labor market insights and trends to enhance recruitment strategies and forecasting (manpower planning).
• Find external candidates to complement the hotel's workforce in compliance with local labor laws.
• Monitor the number of recruits to ensure it aligns with business needs.
• Prepare monthly statistics related to manpower, turnover, etc.

Compensation:

• Ensure that salaries for new hires and promotional adjustments align with approved salary ranges.
• Conduct annual salary and benefits surveys and keep an updated database on compensation packages offered by competitor hotels.
• Oversee and manage the annual performance appraisal process.
• Administer fringe benefits for different staff categories according to HR policies and procedures.
• Gather and compile relevant statistical reports on manpower and labor costs.
• Assist in compiling data for the Human Resource Budget.
• Maintain an efficient HR system to provide timely and updated information to management and departments.

Employee Relations:

• Offer counseling services to help staff perform their jobs more effectively.
• Provide guidance on recruitment, training, development, staff welfare, compensation, and retention.
• Advise Department Heads and Managers on HR matters following policies, procedures, and local laws.
• Assist in creating and updating HR policies and procedures.
• Review existing HR policies and practices and explore the feasibility of standardization.
• Interpret hotel policies to key personnel and ensure strict compliance.
• Approve part-time and overtime requisitions for departments.
• Establish an effective communication system between the hotel and employees.

Industrial Relations:

• Handle all industrial relations issues, including collective bargaining with unions, resolving employee disputes, and conciliating with unions/ministry.
• Conduct Board of Inquiry for disciplinary issues and recommend actions to maintain staff discipline.
• Foster and maintain a positive relationship with the union, liaise with union officials on industrial relations matters, and resolve grievances in line with legal requirements.
• Develop and implement HR and industrial relations policies, guidelines, and practices for the hotel.
• Review employee-related activities to ensure compliance with local legislation, safety regulations, and legal requirements.
• Network with other hotel HR practitioners to stay aligned on salary administration, compensation, and benefits.

Training:

• Work closely with Department Heads to assess training and development needs, maintaining open communication to improve employee skills, attitudes, and knowledge.
• Monitor training expenses to ensure they stay within budget.
• Prepare monthly and yearly reports on training activities.
• Oversee the maintenance of training records and ensure they are updated regularly.

Welfare:

• Promote a healthy work environment through sports and recreational activities.
• Ensure the maintenance of staff facilities to create a motivating environment.
• Oversee the upkeep of the staff cafeteria and ensure the provision of nutritious meals.
• Ensure all notices are displayed on the staff canteen notice board.
• Assist employees with welfare-related matters.
• Manage medical costs and ensure adequate insurance coverage.
• Perform any other duties as assigned by management.

Performance Management:

• Collaborate with department heads to create effective performance reviews and SMART plans to measure individual performance and identify areas for improvement and challenges.

Career Management, Succession Planning & Outplacement:

• Work with top management to:Identify high-potential associates.
  Develop career programs for key employees to support the company’s growth.
  Create programs and timelines to facilitate smooth transitions for employees entering or exiting their positions.

Requirements:

• With Diploma or Higher in related field.
• At least 3+ years of experience in related working experience.
• Well-versed in MS Office Applications.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Oversee the full spectrum of HR functions in Singapore, including recruitment, internships, onboarding, offboarding, learning and development, payroll, employee relations, and performance management, ensuring compliance with Singapore labor laws and other applicable regulations.
• Support the Group HR Manager in developing and implementing HR policies while ensuring adherence to these policies and practices within the Singapore office.
• Collaborate with the MY Assistant HR Manager to meet all staffing and onboarding requirements for both SG and MY executives and workforce.
• Partner with the SG HR & Admin Team to roll out the new HRIS for Group HR operations across Singapore and Malaysia.
• Assist with internal audits and tasks related to regulatory compliance.
• Foster a cohesive company culture aligned with the group's core values and mission, ensuring consistency in employee engagement and workplace practices.
• Undertake any additional assignments as directed by Senior Management or the Group HR Manager.

Requirements:

• With Diploma or Higher in related field.
• At least 5+ years of experience in related working experience.
• Well-versed in MS Office Applications.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Part Time Human Resource Administrative Assistants

Job Responsibilities:

Assist in Recruitment & Onboarding:

• Manage end-to-end recruitment process including job postings, screening resumes, conducting interviews, and making job offers.
• Coordinate and facilitate the onboarding process for new hires, ensuring a smooth transition into the company.

Administrative Support:

• Maintain employee records, process HR documentation, and handle confidential information with discretion.
• Assist in the preparation of HR reports and metrics.
• Any other HR Ad hoc duties

Requirements:

· Excellent communication, interpersonal, and organizational skills.

· Proficient in Microsoft Office Suite

Location: Airline Road

Working hours: Monday – Friday (flexible hours)

Salary: $19/hr

The Human Resource and Organisation Development Manager manages Human Resources operations and Organisation Development matters as well as handles skilled-based volunteer resources.

Job Specifications:

1. Human Resources Related Duties

● Manage full suite of HR matters including payroll

● Review and implement HR policies, procedures and internal controls to ensure compliance

● Conduct learning needs analysis and identify training programmes for all staff

● Design and conduct orientation and induction programme and HR workshops

● Secretariat for HR Committee

2. Organisation Development Duties

● Diagnose organisational developmental needs and introduce suitable interventions

● Drive organisational alignment on vision, values and culture (including desired management and people practices)

● Design and facilitate regular intervention workshops for all levels of staff

● Plan, facilitate, develop and implement change management strategies to support leadership direction

3. Nomination Committee Support

● Provide administrative support to recruit and appoint of skill-based volunteers

Requirements:

1) Degree preferred

2) Minimum 7 years’ of proven working experience in HR / OD

3) Experience in designing and conducting HR / OD intervention workshops

4) Strong organisational skills, attention to detail, patience, good communications skills

5) Candidates with the following will be an added advantage:

● Degree in HR or HRM

● Basic knowledge of Singapore Sign Language

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Responsibilities:

• Manage organizational administrative duties such as payroll administration, data administration, HR system, reporting, employee benefits, and leave management.
• Supporting and advising business lines on new hires and terminations, manage full spectrum of employee life cycle as well as initiate and monitor HR processes.
• Partnering with leadership team to develop succession plans and carry out learning and development initiatives and talent management plan.
• Engaging in management and handling employee behavior and improve productivity
• Manage employee survey in response to employee feedback and suggestions and partner with business lines to define action plan and monitor progress.

Requirments:

• Degree in related study
• Excellent communication skills

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

About the Job

- Western food

- Preparation of ingredients

- cooking of food

- packing of food

- Inventory management

- guidance will be provided

We are looking for

- Passionate, committed individuals

- Keen to learn, jovial, forward-looking

- Someone who wants to start a business, but requires some kick start

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

We are representing a healthcare group with multiple specialist clinics across Singapore.

Job Description:

• Assist the HR department in end-to end recruitment processes.
• Perform monthly payroll management.
• Ensure timely and accurate submission of CPF, IR21 and annual income tax declaration.
• Claim for reimbursement from government (NS Claim, Maternity, Childcare, Paternity etc.)
• Support ad-hoc administrative assignments where necessary.
• Comfortable with making site visits, interacting with ground staff on a regular basis
• Handling the company website and social media
• Fulfill and adhere to legal requirements to ensure compliance.

Job Requirements:

• Diploma in Human Resource or equivalent
• Minimum 1 year of work experience in the area of Human Resource including payroll-processing
• Good knowledge and interpretation of the Employment Act and government regulations
• Excellent communication skills with an outgoing and pleasant personality.

Clarice Lim (R1656152) | Anchor Search Group Pte Ltd (17C8528)

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

Are you passionate about people and driven to create a thriving workplace culture? Join our dynamic team as an HR Executive and play a pivotal role in shaping an engaging and high-performing environment! Here’s what you’ll do:

• Manage the entire recruitment lifecycle—from sourcing and screening to interviewing and onboarding top talent
• Create and promote a compelling employer brand to attract Singapore’s brightest talent. Be the face of our organization at career fairs and networking events
• Leverage innovative sourcing strategies, including job portals, LinkedIn, social media, and talent pools, to identify top candidates
• Ensure every candidate has a seamless, positive experience, from the first touchpoint to onboarding
• Stay ahead of industry trends and competitors to design effective recruitment strategies that meet market demands
• Use metrics and analytics to refine recruitment strategies and deliver measurable hiring results
• Partner with department heads to understand hiring needs and design tailored talent acquisition strategies
• Build and maintain a robust talent pipeline for current and future hiring needs, ensuring we’re always ready to grow

Why Join Us?

• Be part of a fast-growing organization where talent acquisition is a top priority
• Competitive salary and comprehensive benefits tailored for top performers
• Opportunities for professional growth and development in HR
• Work in a collaborative, supportive, and innovative environment in Singapore

REQUIREMENTS

• Minimum Diploma and above
• Strong understanding of HR principles, practices, and procedures
• Strong organizational and time management skills, with the ability to prioritize tasks effectively
• Ability to maintain confidentiality and handle sensitive information with discretion

If you’re ready to make a meaningful impact and help shape the future of our organization, we’d love to hear from you. Apply now!

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Labrador Park

Working hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Manage end-to-end recruitment processes, including job postings, interviewing, and onboarding of new employees
• Foster a positive work environment by addressing employee concerns, resolving conflicts, and promoting company culture
• Handle HR documentation, including contracts, benefits enrollment, and employee records
• Support performance reviews, feedback sessions, and development plans to ensure employee growth and alignment with company goals
• Coordinate training programs and workshops to enhance employee skills and professional development
• Ensure adherence to labor laws and company policies, maintaining HR compliance across all functions
• Compile HR reports and analyze data to track employee metrics, turnover, and engagement

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong verbal and written communication skills, with the ability to interact effectively with employees at all levels
• Excellent multitasking abilities with attention to detail and a proactive approach to problem-solving

EA Reg. Number: R21100629

EA License Number: 22C1278

Role profile

A Partner has responsibility for the delivery of consulting projects, leading small but high impact teams of consultants to drive impact for our clients. Partner are typically aligned to one or two Industry or Functional Practice Areas (though may also lead projects outside these Practice Areas on occasion).

Partner are also actively involved in Business Development and contributing to proposal development together with Partners in the Practice. As the senior person most frequently at the client site, Partner interact with the client lead on a day-to-day basis to ensure that expectations are aligned. Partner provide the project management oversight required to meet client expectations. Responsibilities may include the development of presentations, managing of external relationships and consultant work progress, providing status reports, and overseeing budgets.

Requirements

• At least 8 years of work experience in top advisory or consulting firms, though candidates with excellent industry (ideally in Healthcare) backgrounds and 4-5 years of previous consulting experience would also be considered
• 3-4 years leading/playing core role in driving consulting projects - owning the project process, content and day-to-day client interactions
• Experience developing and implementing business driven technology strategies involving quantitative analysis, solution design and implementation support.
• Experience in a wide range of industry topics: strategy, transformation, organization, outsourcing & sharing, performance management
• Strong academics from a top-tier institution
• An MBA is desirable but not essential
• Analytical and structured
• Advanced quantitative analysis
• Solid business acumen and commercial capabilities
• Problem solving – able to take a creative and an hypothesis driven approach in order to solve complex problems
• Willingness to travel internationally and to work remotely on client sites
• Excellent communication and persuasion skills
• Excellent written and spoken English (other South East Asian language a bonus) Personal Attributes
• Flexible, curious and creative, open for new things and able to propose innovative ideas
• Independent and autonomous judgment
• Team player, open, pleasure to work with and positive in a group dynamic
• Intercultural competence and experience of working in more than one country and/or multi-cultural teams
• Driven, hard-working, entrepreneurial, proactive and productive
• Highest ethical standards

Role profile

A Partner has responsibility for the delivery of consulting projects, leading small but high impact teams of consultants to drive impact for our clients. Partner are typically aligned to one or two Industry or Functional Practice Areas (though may also lead projects outside these Practice Areas on occasion).

Partner are also actively involved in Business Development and contributing to proposal development together with Partners in the Practice. As the senior person most frequently at the client site, Partner interact with the client lead on a day-to-day basis to ensure that expectations are aligned. Partner provide the project management oversight required to meet client expectations. Responsibilities may include the development of presentations, managing of external relationships and consultant work progress, providing status reports, and overseeing budgets.

Requirements

• At least 8 years of work experience in top advisory or consulting firms, though candidates with excellent industry (ideally in Healthcare) backgrounds and 4-5 years of previous consulting experience would also be considered
• 3-4 years leading/playing core role in driving consulting projects - owning the project process, content and day-to-day client interactions
• Experience developing and implementing business driven technology strategies involving quantitative analysis, solution design and implementation support.
• Experience in a wide range of industry topics: strategy, transformation, organization, outsourcing & sharing, performance management
• Strong academics from a top-tier institution
• An MBA is desirable but not essential
• Analytical and structured
• Advanced quantitative analysis
• Solid business acumen and commercial capabilities
• Problem solving – able to take a creative and an hypothesis driven approach in order to solve complex problems
• Willingness to travel internationally and to work remotely on client sites
• Excellent communication and persuasion skills
• Excellent written and spoken English (other South East Asian language a bonus) Personal Attributes
• Flexible, curious and creative, open for new things and able to propose innovative ideas

General Information and Benefits:

• 5 days work-week (Monday to Friday; 8.30am - 5:30pm)
• Easy access from Jurong East MRT
• Mobile Allowance
• Medical/Dental Allowance
• Variable Performance Bonus

Job Description :

• Maintain all routine personnel records in HR system & p-files (HR)
• Assist in recruitment administration (HR)
• Manage onboarding and offboarding process (HR)
• Administer Training (HR)
• Faciliate in perfermance management (HR)
• Assist in payroll administration (HR)
• Administer Insurance renewal/claim (HR)
• Enhance employee-employee relations (HR)
• Assist in organizing company events and activities for staff (Welfare - HR)
• Manage and execute travel and hotels arrangement (GA)
• Manage expatriate relocation tenancy leasing (GA)
• Support & coordinate office and maintenance contracts/leases (GA)
• Verify expense claims for staff (GA)
• Any other duties as assigned

Requirement:

• Candidate must possess at least a Diploma in Business or Human Resource
• Proactive personnel who is able to work independently
• Good communication and interpersonal skills
• Possess Teamwork with positive learning attitude
• Proficiency in MS Office, especially MS Word/ Excel
• Candidates with no working experience are welcome to apply

Appreciate your understanding that only shortlisted candidate will be notified.

Anaplan is looking for a highly driven and dynamic Senior Customer Success Business Partner (CSBP) to join the Customer Success team in Singapore. The CSBP will be primarily responsible for the successful deployment, enablement, adoption, and ongoing health of our customers and their Anaplan solutions. Acting as a trusted advisor for customers, the CSBP will work alongside our Partners and Professional Services team to drive customer outcomes and ensure Anaplan delivers high ROI. As the primary customer contact for any platform challenges, the CSBP will handle critical issues and ensure customer satisfaction.

This is what you will do at Anaplan:

• Manage a portfolio of customers with the primary goal of driving adoption, expansion, retention and maximizing ROI of their investment in Anaplan.
• Act as a trusted adviser to our customers throughout Anaplan journey, guiding them to achieve business objectives and transform their processes.
• Collaborate with customers to identify their pain points and guide them on how Anaplan solutions can address their specific needs.
• Build, present and drive QSRs (Quarterly Success Reviews) with Executive sponsor and senior stakeholders to highlight the progress and areas of improvement
• Grow the Anaplan footprint by conducting workshops to build customer mindshare on new use cases and solutions resulting in upsell or cross sell opportunities across finance, supply chain, sales, human resources.
• Own key relationships with customers and proactively maintain high levels of engagement with a focus on increasing customer satisfaction, loyalty and continued success.
• Act as the voice of customer to our internal stakeholders, including flagging and managing risks, advocating for their needs and ensuring alignment on objectives.
• Identify renewal risk and work with Renewal managers and Account executives on a mitigation plan.
• Advise customer on developing a Center of Excellence or similar governance structure to enable customers self-sufficiency with the Anaplan platform.
• Develop customer success assets, playbooks and help contribute to drive customer references and case studies.

Your Qualifications

• Experience: 8+ years of work experience in customer success, presales or management consulting in Enterprise performance management (EPM) or Supply chain planning or Enterprise Planning & Analytics space.
• Education: Bachelor’s degree, with focus on business, finance, marketing, operations, supply chain or related field. MBA or a Chartered accountant qualification is a plus.
• Communication: Strong communication skills with an ability to interact with C suite and other stakeholders in a consultative manner
• Value delivery: Familiarity with value-selling and delivering value outcomes. Ability to do discovery with customers to identify business needs and challenges with large enterprise.
• Business process: Experience understanding, translating, and optimizing client processes is a plus.
• Subject matter expertise: Expertise in planning, forecasting and modelling with specialisation in either Supply Chain, Finance or Sales is a plus