Responsibilities:

• Collaborate with stakeholders, including business users, IT teams, and management, to gather, document, and analyze business requirements.
• Translate business needs into functional specifications and system design, ensuring alignment with business goals and technical capabilities.
• Analyze existing business processes and systems to identify areas for improvement and recommend solutions to enhance efficiency and effectiveness.
• Assist in the planning, coordination, and execution of IT projects, ensuring they are delivered on time, within scope, and within budget.
• Collect, analyze, and interpret data to support decision-making processes, providing insights through detailed reports and dashboards.
• Develop and execute test plans to ensure system functionality and performance meet business requirements. Work closely with developers to resolve issues.
• Provide training and support to end-users, ensuring they understand new systems and processes. Create user manuals and training materials as needed.
• Serve as a liaison between business units and IT teams, ensuring clear communication and understanding of project requirements and status.
• Maintain comprehensive documentation of system specifications, configurations, and process changes to facilitate ongoing support and future enhancements.
• Ensure that all systems and processes comply with relevant regulatory requirements and internal security policies.

Requirements:

• Bachelor’s degree in Information Technology, Business Administration, Computer Science, or a related field.
• 5+ years of experience in IT system analysis, business analysis, or a similar role.
• Proficient in system analysis and design, with a strong understanding of software development lifecycle (SDLC) methodologies. Experience with data analysis tools and techniques.
• Strong understanding of business processes and the ability to translate business needs into technical requirements.
• Excellent problem-solving skills with the ability to analyze complex systems and processes and provide innovative solutions.
• Strong verbal and written communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.
• Experience in project management or the ability to manage multiple tasks and projects simultaneously.
• Familiarity with project management software (e.g., JIRA, MS Project), data analysis tools (e.g., Excel, SQL, BI tools), and system modeling tools.
• Ability to work collaboratively in a team environment and build strong relationships with stakeholders.
• High level of accuracy and attention to detail in all aspects of work.
• Ability to quickly learn new technologies and adapt to changing business environments.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 4 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities:

• Develop the project business locally and identify and directly target architects and developers for projects.
• Support local distributors with pricing, catalogues and project specification support
• Achieve annual sales targets and assist in tender for projects
• Assist with market research or other local activities related to market and business development and sales growth
• Promote brand awareness, identify prospective clients, and expand the clientele base for the company with focus on the construction sector
• Take ownership and lead business development efforts in selected market segments
• To execute plans and strategies set by General Manager and the company
• Attend to sales enquiries and prepare quotation.

Requirements:

• Diploma, Degree in Marketing / Business or any relevant discipline
• Possess min 3 to 5 years experience in sales or marketing with good track records in working with developers, architectural and designer firms.
• Goals driven and hands-on in executing key measures
• High level of reliability and personal integrity
• Experience in the sanitary fittings industry will be an added advantage

Responsibilities:

• Provide general administrative support to Maintenance Department.
• Maintain records of maintenance activities in the appropriate logs.
• Support preparing documentation and reports.
• Assist in regular maintenance inspection and liaise with the vendor for the schedule arrangement.
• Perform other general administrative duties assigned by Superior.

Requirements:

• Superior organizational skills and multitasking abilities.
• Strong communication skills.
• Attention to the little details.
• Problem-solving skills.
• Basic qualification or sufficient experience as an Admin in Construction Sector.

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and
• reports to operation manager if and when necessary.
• You are also responsible to resolve minor issues of a non-technical nature and
• to report major issues to operation manager for a solution.
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
• Good filing system in hard and soft copies for all enquiries up to completion of order.
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
• To identify new supply source to add to company’s supplier’s database.
• Ad-hoc data entry.

Work Location: Tuas

Responsibilities:

• Install, repair, and maintain refrigeration systems, including refrigerators, and some others prism products.
• Diagnose and troubleshoot system issues, including mechanical, electrical, and refrigerantrelated problems.
• Repair or replace faulty components, such as compressors, condensers, evaporators, motors, and fans.
• Perform regular preventive maintenance on refrigeration systems to ensure optimal performance and prevent breakdowns.
• Conduct system tests to verify performance, temperature control, and refrigerant levels.
• Calibrate temperature controls,thermostats, and pressure switches as needed.
• Follow safety protocols and guidelines to ensure a safe working environment.
• Adhere to relevant regulations, codes, and industry standards for handling refrigerants and electrical systems.
• Maintain accurate records of repairs, maintenance activities, and parts inventory.
• Provide excellent customer service by addressing client inquiries and resolving issues promptly.
• Stay updated with advancements in refrigeration technology, industry trends, and best practices.
• Collaborate with team members and contractors to complete projects and assignments.
• Any other ad-hoc duties as assigned by superior/or managery.

Requirements:

• Min O-Level or equivalent. Relevant certifications or vocational training is a plus.
• Min 2 years’ experience as a Refrigeration Technician or similar role.
• Strong knowledge of refrigeration systems and components.
• Familiarity with electrical systems and troubleshooting techniques.
• Ability to read and interpret technical manuals and diagrams.
• Excellent problem-solving and analytical skills.
• Detail-oriented with a strong commitment to quality and safety.
• Excellent communication and customer service skills.
• Ability to work independently and under pressure.
• Possess Class 3 License would be an added advantage

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Responsibilities:

• Achieve personal and group target
• Daily duty activities including upkeep outlet’s cleanliness, answer phone calls and equipment maintenance
• Regular scalp check for customers
• Provide consultation and recommend suitable treatments for the customer
• Exercise full treatment compliance
• Provide after sales & after treatment follow up with customers
• Provide onsite training to junior/new hired consultant
• Training will be provided

Requirements:

• Willing to learn
• Service oriented and well-groomed
• Ability to work under pressure in a fast paced environment

Responsibilities:

• To assist Managing Director and Directors to oversee projects
• To assist Project Architects in assigned projects
• To be able to liaise with internal and external parties for the good of the project
• To be able to perform any other job scope required for the good of the project

Requirements:

• Degree in Architecture or equivalent preferable recognised by Board Architects Singapore for Architecture assistant or executive positions
• Polytechnic Diploma in the related field or equivalent or NTC2/NITEC are welcome to apply
• Knowledge of local regulations and authority submission procedures
• 2-3 years of working experience. If none we will consider on-the-job mentoring.
• Proficient in BIM (Revit/ArchiCAD) is required, proficiency in 3D Modelling/Sketchup, AutoCAD/Adobe Photoshop/Microsoft Programs, or any basic architecture software that allows you to perform your job
• Able to manage projects and work independently (in due time) in a challenging and fast-paced environment
• Possess good interpersonal skills and is a team player
• Positive working attitude
• Have a positive working attitude
• Good project management, leadership, and communication skills at all levels
• Have keen eye for details
• Able to independently or under supervision prepare drawings and or documentation at all stages of the project

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Job Scope:

• Helping to migrate data,
• Verify data sources
• Data entry

Working Arrangement:

Salary: $10-12/H

Working Hours:

Mon to Fri: 830 to 5.30

Sat/Sun: Off

Location: City Hall

Contract Duration: 1-2 months

Job Requirements:

• Proficiency in Microsoft applications (Excel, Word, Powerpoint)
• Fresh grads welcomed (Edu Level: GCE O Level/A Level)

Responsibilities:

• Loading, transporting, and the items to clients or businesses in a safe, timely manner
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
• Providing excellent customer service, answering questions, and handling complaints from clients
• Assessing the site where the ceiling fan is to be installed to assess the space and determine the most appropriate location for the fan.
• Ensure that the ceiling is strong enough to support the weight of the fan, and by creating a suitable mounting location for the fan.
• Installing and assembling the ceiling fan, wiring it to the electrical system, and mounting it securely to the ceiling safely and efficiently
• Test the ceiling fan to ensure that it is functioning properly and that there are no electrical or mechanical issues
• Clean up the site after the installation is complete, including removing any debris or packaging materials
• Provide advice and guidance to the customer on how to use and maintain the fan, as well as answer any questions the customer may have about the installation process and the products
• Provide a comprehensive range of electrical services, including but not limited to pulling electrical wires, installing power switches, and any other electrical works tasks
• Provide false ceiling works with customisability to meet client-specific needs and requirements in a safe and efficient manner
• Provide excellent customer service, answering questions, and handling complaints from clients
• Abiding by all transportations laws and maintaining a safe driving record
• Daily reporting and weekly reporting to direct manager
• Other tasks, when required by the immediate supervisor

Requirements:

• Experienced in installation, maintenance, troubleshooting and repairing of a ceiling fan is a bonus
• Handyman experience will be an advantage
• Ability to walk, drive, lift and carry heavy items for extended periods
• A driving license is required and able to drive 10 feet lorry/van
• A minimum of 1-year experience is preferred
• Comfortable with 6 days work week (Monday to Saturday, 9am to 6pm

Responsibilities:

• Conduct general servicing for aircon systems
• Conduct chemical overhaul for aircon systems
• Diagnose, troubleshoot and repair aircon systems
• Propose and upsell aircon services to customers
• Perform site surveys and advise customers on installation details
• Daily reporting and weekly reporting to direct manager
• Any other tasks, when required by the immediate supervisor

Requirements:

• Customer facing, friendly and patient personality
• Must be able to handle physical work due to job nature
• Able to use simple mobile technology
• Open to learning
• Have handman work experience
• Effective handling of fault / emergency repairs and customer complaints
• Possess Class 3 License would be an added advantage
• 6 days’ work week (8.30am to 5.30pm)

Responsibilities:

• Installs,inspects, maintains, and repairs various types and brand of all types of commercial & residential air conditioners
• Performs regular preventive maintenance and corrective works on air conditioning system
• Diagnoses electrical and mechanical defects and malfunctions
• Carries out repair works such as replacement of air con compressor, fan coil motors etc
• Recommends appropriate repair and improvement works to customers
• Perform servicing of air conditioning at customers’ residential and commercial premises that includes chemical washes, chemical overhauls, general maintenance services
• Ensure all works compliance with appliance standards and Health and Safety Act
• Daily reporting and weekly reporting to direct manager
• Any other tasks, when required by the immediate supervisor

Requirements:

• Hands-on experience in installation, maintenance (including chemical washing),troubleshooting and repairing of air conditioners
• Must be able to handle physical work due to job nature
• Responsible for providing air conditioning (air conditioning system) services, such as inspection,maintenance, installation, air conditioning failure
• Provide monthly maintenance and operation services to customers
• Effective handling of fault / emergency repairs and customer complaints
• Possess Class 3 License would be an added advantage
• Minimum 3 years’ experience is required
• 6 days’ work week (Monday to Saturday 9am to 6pm)
• Company is willing to sponsor Work pass if required
• Preferably with a certification BCA License (Air-Con License) - INSTALLATION OF STRUCTURALSUPPORTS FOR AIR-CON UNITS or equivalent
• Knowledge in SCDF Safety Requirements for the handling of R32 gas - CoC in Installation &Commissioning Air-conditioning Systems (R32 Split Unit) will be a bonus

Job Scope:

As part of a driven media relations team, you will craft strategic communications plans to spotlight the client's initiatives, uncover fresh angles and develop captivating narratives. From drafting media releases to speeches and anticipating and managing issues, you’ll play a key role in managing the client's reputation and driving awareness and appreciation for their programmes and efforts.

Beyond traditional media, you'll have the chance to explore diverse content formats, from captivating videos to insightful long-form articles. As a key member of the communications team, you will also provide communications counsel to other divisions on corporate events, issues/crisis management, branding and other public communications projects.

Working Arrangement:

Perm Role

Salary: $3700 - $6000/Month

Working Hours:

8.30am to 6pm Mon to Thu

8.30am to 5.30pm Fri

Location: Singapore Botanic Gardens

Job Requirements:

· Areas of study: Mass Communications, Marketing, English, or related fields, coupled with at least 1 year of relevant integrated communications experience. (Fresh graduates with relevant internship experience may also be considered.)

· Experience in media relations, social media, and/or issues and crisis management

· Excellent news sense, ability to think and thrive under pressure and excel at navigating interesting and complex issues.

· A keen eye for detail and a passion for writing compelling narratives/stories

· A team player who thrives in collaborative environments and can work independently

Job Description:

(a) As directed by the teachers-in-charge, prepare and set up apparatus, equipment and other materials for practical lessons. Retrieve,clear away and clean apparatus and equipment, including safe disposal of waste after the lessons.

(b) Provide direct technical supportto the teaching and learning of science (and maths) in the three science laboratories; carry out risk assessments together with the teachers whenever appropriate or necessary, to ensure safety.

(c) Keeping the three science labs & its preparation room clean, sanitised, safe, well-organised and clutter-free. Ensure the three labs are safe and secure when not in use.

(d) Maintaining the scientific instruments, and ensuring that supplies are accessible for teachers to use for lessons. Report to the HODs of Science and Mathematics for these:

• Assist with the establishment and maintenance of Science (& Maths) Departments’ resources.
• Monitor and manage stock-taking of equipment and resource materials.
• Check deliveries & reorder essential items as necessary.
• Carry out and arrange for the maintenance and repair of apparatus and equipment. Upkeep required records and logs of all maintenance and servicing of equipment.

(e) Perform simple administrative and office work such as maintaining records and inventory stock lists, preparing labels and posters for science labs and liasing with vendors for quotations for items ordered.

(f) Operate and maintain basic office equipment and material.

(g) Any other jobs assigned by the school such as covering reception duties, packing of resources, or supporting the adhoc tasks needed for special school events and etc.

Working Arrangement:

Contract Duration: 1 Jan 2025 - 31 Dec 2025

Location: Yishun

Working Hours:

· Mondays to Thursdays: 7:30 a.m. to 5:00 p.m., inclusive of 1 hour mins lunch break

· Fridays: 7:30 a.m. to 4:30 p.m., inclusive of 1 hour lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

Job Requirements:

- Must possess GCE ‘O’ or its equivalent

- Preferably First-aid trained

- Good communication and inter-personal skills

- Meticulous with good planning and organising abilities.

- Proficient in MS Office

- Candidates with the relevant experience working in school’s science laboratories and managing maths manipulatives will be preferred

Job Scope:

• Attend to customers at the counter of the CC.

• Administrative duties

• Any other ad-hoc duties assigned.

Working Arrangement:

Location: Commonwealth

Contract Duration: 3 Months

Salary: $2300/Month

Working Hours:

5-day work week

Mondays to Sundays: 9.00am to 6.00pm

Lunch: 1 hour

Job Requirements:

• Experience in customer service
• Proficiency in Microsoft applications

Job Scope:

Perform receptionist functions:

a) Receive, direct and relay telephone messages from staff, parents and general public

b) Assist and/or direct pupils, visitors and general public

c) Provide general administrative support, including managing in-coming and out-going mails, scanning of document and photocopying;

d) Manage and maintain the inventory of office supplies such as school stationeries and toiletries.

e) Assist to prepare refreshments for guests, and

f) Any other administrative duties as assigned by the Admin Manager and School Leaders.

Requirements:

a) GCE ‘O’ Level

b) Possess good interpersonal skills

c) Customer service oriented and familiar with proper phone

etiquettes

d) Proficient in Microsoft Office / Microsoft Excel

e) Attention to detail and problem solving skills

f) Strong organizational skills with the ability to multi-task

g) Possess at least 3 years of experience in administration

Salary: $1800 to $2000/month

Contract Period: From 1 October 2024 to 30 September 2025 (with option to extend till 2026)

Working Arrangement:

· Mondays to Thursdays: 7:00am to 4.30pm, inclusive of 1hr lunch break

· Fridays: 7:00am to 4.00pm, inclusive of 1hr lunch break

Service not required on Saturdays, Sundays and gazetted public holidays

Job Scope:

Reception:

• Handles the telephone calls

• Manages the frontline counter duty; attending to all students, parents and walk-in visitors’ queries

• Attends to goods delivery on behalf of staff

• Attends to students leaving school early/injured students/admission to Sick Bay

• Recording temperatures for all staff in the morning

General Admin:

• Oversees the general housekeeping of the General Office (i.e reception area, conference room, sick-bay and pantry – assisted by Operations support officer)

• Arrange for temporary storage of received items in the General Office where necessary and inform relevant staff

• Assist with lost & found items

• Provides admin support to School Leaders and teachers

• Assists in admin duties such as data entry, attendance system of the staff and SC Mobile.

• Assists the Admin Managers in administrative tasks, for instance, class allocations, P1 registration & orientation etc.

• Any other duties assigned by School Leaders/AMs

Working Arrangement:

Location: Tampines

Salary: $2600/Month

Contract Duration: 1 Jan 2025 - 31 Dec 2025

Job Requirements:

- At least 3 years of similar relevant working experience

- Preferably first aid trained

Our client is a Security Service MNC. Due to their current expansion plan, they are looking for a Human Resource Executive to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Handle front desk inquiries from phone calls and visitors.
• Oversee the supply and organization of office stationery and equipment.
• Manage applications, renewals, and cancellations of work passes.
• Handle applications and renewals of security licenses.
• Prepare HR documents such as employment certificates and confirmation letters.
• Perform HR and recruitment tasks, including onboarding and offboarding
• Coordinate interviews, onboarding/offboarding processes, career fairs, etc.
• Any other HR duties as assigned.

Requirements:

• Min Diploma or Degree in Business Adminstration / HR or other relevant equivalent field of study.
• Min 2 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Business Development Executive (Branding Agency)

• Monday - Friday (9am - 6pm)
• Location: Chinatown
• Salary: $3,500 - $4,500

Requirements:

• At least 2 - 5 years of marketing experience within Agency
• Experienced in agency operations and workflow
• Experienced in leading and guiding a team
• Process Degree in Business, Marketing, Communications, or of related discipline

Responsibilities:

• Drive new business development using seasoned sales techniques, catering to both new and existing clients.
• Guidance to the agency team to secure wins in pitches, leveraging strong client knowledge and insights.
• Champion strategies and ideas for integrated campaigns spanning brand, advertising, content, social digital.
• Actively develop and manage company sales targets.
• Inspire and influence clients, creative teams, and project members.
• Oversee project management for team members, ensuring effective coordination.
• Stay up-to-date with the latest trends, best practises, and competitive movements in the industry.
• Drive marketing planning and implementation for the company.
• Co-steer the agency's business and cultural directions in collaboration with senior management.

Your responsibilities will include

(a) Effectively and efficiently managing the Client Services team

(b) Overseeing and driving initiatives aimed at improving strategies to better serve the evolving needs of our customers.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Responsibilities:

• Collaborate with business stakeholders to understand their needs, goals, and challenges related to the wholesale eService platform.
• Conduct workshops, interviews, and surveys to gather detailed requirements.
• Document business requirements, functional specifications, and user stories, ensuring they are clear, comprehensive, and aligned with business goals.
• Create process flows, wireframes, and mockups to illustrate the desired functionality.
• Define the scope of testing activities, including functional testing, user acceptance testing (UAT), and regression testing.
• Identify potential risks related to functionality, user adoption, and integration, and develop mitigation strategies.
• Lead the functional aspects of projects related to the wholesale eService platform, including planning, tracking progress, and ensuring timely delivery of milestones.
• Coordinate with cross-functional teams, including IT, marketing, and sales, to ensure alignment and smooth project execution.

Job Requirements:

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
• A master’s degree or additional certifications in business analysis (e.g., CBAP, PMI-PBA) is a plus.
• 5+ years of experience as a Business Analyst, with a focus on eService platforms or digital solutions in a wholesale or B2B environment.
• Proven experience in leading functional teams or projects, with the ability to manage multiple stakeholders and drive successful outcomes.
• Strong understanding of wholesale business processes, customer needs, and market trends.
• Proficiency in using tools like Jira, Confluence, or similar platforms for managing requirements and project documentation.
• Experience with process modeling tools like Visio, Lucidchart, or similar.
• Ability to analyze data and generate insights to support decision-making and platform enhancements.
• Basic understanding of user experience (UX) and user interface (UI) principles to collaborate effectively with design teams.
• Strong problem-solving skills with the ability to think critically and make data-driven decisions.
• Excellent verbal and written communication skills, with the ability to convey complex concepts to both technical and non-technical stakeholders.
• Strong interpersonal skills, with the ability to work effectively with cross-functional teams and foster a collaborative environment.
• Ability to lead and inspire teams, manage conflicts, and drive projects to successful completion.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.

Simply click on 'Apply here' to drop your resume or email at [email protected]

All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

A 9-months contract assigned to our client

Work Location: To be confirmed (during the interview)

Salary Range : $7,000-$8,500

Hybrid work mode.

Role Overview:

1. As a Telecommunications B2B BSS Business Analyst, you will be pivotal in managing and optimizing

our B2B order management processes.

2. Your role involves driving client workshops, collaborating with multiple internal and external teams, and

ensuring the smooth execution of large-scale programs.

3. We are looking for a proactive individual who takes ownership and excels in client management.

Key Responsibilities:

Client Management:

1. Lead and facilitate workshops with 30 to 40 client stakeholders to gather requirements, discuss solutions,

and drive consensus.

2. Order Management Expertise: Utilize your familiarity with Telco B2B Order Management processes to

ensure accurate and efficient handling of orders.

Program Collaboration:

1. Work on large-scale programs, collaborating effectively with various internal teams

(e.g., development, operations, and support) and external stakeholders to ensure alignment and successful project outcomes.

Proactive Ownership:

1. Take ownership of assigned tasks and projects, demonstrating a proactive approach to problem-solving and delivering solutions.

Documentation & Analysis:

1. Prepare detailed business requirements documents, process flows, and functional specifications.

2. Analyze and translate business needs into technical solutions.

Stakeholder Communication:

1. Act as the primary liaison between clients and internal teams, managing expectations and ensuring clear, consistent communication.

2. Continuous Improvement: Identify areas for process improvement and contribute to the development and implementation of best practices.

Qualifications:

Experience:

1. Proven experience as a Business Analyst in the telecommunications industry, with a strong background in

B2B BSS solutions and order management processes.

Client Management:

1. Excellent client management skills with experience leading workshops involving large groups of stakeholders.

Collaboration:

1. Demonstrated ability to work effectively with diverse internal and external teams in a large-scale program environment.

Proactive Attitude:

1. A proactive mindset with a strong sense of ownership and accountability for project success.

Analytical Skills:

1. Strong analytical and problem-solving skills, with the ability to translate complex business requirements into clear technical specifications.

Communication:

1. Exceptional verbal and written communication skills, with the ability to convey information clearly and effectively to various audiences.

Education:

1. Bachelor’s degree in Business Administration, Information Technology, Telecommunications, or a related field.

2. Relevant certifications are a plus.

Role Overview: As a Telecommunications B2B BSS Business Analyst, you will be pivotal in managing and optimizing our B2B order management processes. Your role involves driving client workshops, collaborating with multiple internal and external teams, and ensuring the smooth execution of large-scale programs. We are looking for a proactive individual who takes ownership and excels in client management.

Key Responsibilities: Client Management: Lead and facilitate workshops with 30 to 40 client stakeholders to gather requirements, discuss solutions, and drive consensus.

Order Management Expertise: Utilize your familiarity with Telco B2B Order Management processes to ensure accurate and efficient handling of orders.

Program Collaboration: Work on large-scale programs, collaborating effectively with various internal teams (e.g., development, operations, and support) and external stakeholders to ensure alignment and successful project outcomes.

Proactive Ownership: Take ownership of assigned tasks and projects, demonstrating a proactive approach to problem-solving and delivering solutions.

Documentation & Analysis: Prepare detailed business requirements documents, process flows, and functional specifications. Analyze and translate business needs into technical solutions.

Stakeholder Communication: Act as the primary liaison between clients and internal teams, managing expectations and ensuring clear, consistent communication.

Continuous Improvement: Identify areas for process improvement and contribute to the development and implementation of best practices.

Qualifications: Experience: Proven experience as a Business Analyst in the telecommunications industry, with a strong background in B2B BSS solutions and order management processes.

Client Management: Excellent client management skills with experience leading workshops involving large groups of stakeholders.

Collaboration: Demonstrated ability to work effectively with diverse internal and external teams in a large-scale program environment.

Proactive Attitude: A proactive mindset with a strong sense of ownership and accountability for project success.

Analytical Skills: Strong analytical and problem-solving skills, with the ability to translate complex business requirements into clear technical specifications.

Communication: Exceptional verbal and written communication skills, with the ability to convey information clearly and effectively to various audiences.

Education: Bachelor’s degree in Business Administration, Information Technology, Telecommunications, or a related field. Relevant certifications are a plus.

The HR Business Partner provides a wide spectrum of HR services to the assigned centres/ departments. He/ she will partner with them to ensure out the smooth delivery of HR Services.

*This position is for an initial 12- month term and may be renewed.

Key Responsibilities for HR Business Partner:

• Handle the entire recruitment process (sourcing, shortlist and interview candidates, prepare salary proposal, offer successful candidates, and on-boarding).
• Administer Training (course registration, payment, subsidies submission etc). Maintain staff training records and monitor budget utilization.
• Management of Interns and Locums (sourcing, onboarding, and payments), and monitor expenditure.
• Perform various HR Administration processes such as contract renewals, conversion to part-time, employeebenefits, and off-boarding.

Other Responsibilities:

• Ensure compliance with HR policies and statutory regulations.
• Be the main point of contact for the employees on HR related matters.
• Assist in annual performance appraisal exercise.
• Any other duties as assigned by Management from time to time.

Requirements:

• Degree/ Diploma in Business Administration or related discipline
• Minimum of 3 years full spectrum of HR work experience
• Possesses good interpersonal, communications and presentation skills.
• Able to work independently, as well as a team player.
• Highly motivated self-starter with an ability to prioritise tasks, forward plan, meet deadlines and deliver results.

Added advantage:

• Prior work experience in the social service sector is an added advantage.