Responsibilities:

You are responsible to gather, analyze and formalize user’s business requirements and processes, evaluate the feasibility of implementation and manage the scope of projects. You will also help to manage and implement quality IT projects that are within the scope and ensure timely deliverables that conform to processes and standards. Your main responsibilities are as follows:

• Communicate with system owners, business users and project stakeholders to understand user requirements and business objectives
• Be the bridge between business users and IT team during all phases of SDLC
• Document user requirement specifications including Data Workflows, Mockup UI, Use Cases, Database Schema Design, etc
• Document Test Plans and User Guides that meet business requirements
• Conduct System Demos and provide Training and Testing Supports
• Coordinate & assist in System Integration Testing (SIT), User Acceptance Test (UAT) & IT Implementation Activities
• Identify and implement process improvements
• Identify and propose suitable IT solutions to business requirements, taking into consideration risk and costs
• Provide level 1 technical support to clients
• Plan and manage various IT projects
• Track project progression and provide updates to the project manager

Requirements:

• Diploma in IT related areas
• Familiar with IT ISO audit 27001
• Able to work independently and multi-task effectively, managing several projects concurrently
• Keen to learn and improve oneself
• Knowledge and experience in any of the following programming skills would be advantageous PHP, C#, .Net, MySQL, PostgreSQL, MSSQL, Javascript/HTML/CSS

1. Analyzing Business Needs

• Assess the organization's strengths, weaknesses, opportunities, and threats (SWOT analysis).
• Identify operational inefficiencies and areas for improvement.
• Conduct market research and competitor analysis.

2. Developing Strategies

• Create business plans and growth strategies.
• Develop actionable recommendations to improve processes, increase revenue, or reduce costs.
• Propose solutions tailored to the company's goals and industry.

3. Project Management

• Oversee implementation of new strategies or processes.
• Set project goals, timelines, and budgets.
• Ensure alignment with client expectations and objectives.

4. Advising on Specialized Areas

• Finance: Budgeting, cost analysis, and financial forecasting.
• Marketing: Branding, market entry strategies, and digital marketing campaigns.
• Operations: Streamlining workflows, supply chain optimization, and productivity improvements.
• Human Resources: Organizational structure, talent acquisition, and employee engagement strategies.

5. Data Collection and Analysis

• Gather relevant business data through interviews, surveys, and observation.
• Analyze key metrics and trends to provide evidence-based recommendations.
• Use data visualization tools to present findings.

6. Training and Coaching

• Provide training sessions to employees on new processes or tools.
• Coach leadership teams on strategic decision-making.

7. Monitoring and Evaluation

• Track the progress of implemented strategies.
• Measure the effectiveness of recommendations against KPIs (Key Performance Indicators).
• Make adjustments as needed based on feedback and results.

8. Stakeholder Engagement

• Collaborate with internal teams, managers, and executives.
• Present findings and solutions in a clear, concise manner.
• Facilitate workshops, meetings, and brainstorming sessions.

Skills Required for Business Consultants

• Analytical and problem-solving skills.
• Strong communication and interpersonal abilities.
• Expertise in relevant industries or functions.
• Proficiency in tools like Microsoft Office, CRM software, and data analysis platforms.

Job Title: Business Analyst

Polytechnic/Uni Fresh Graduates welcome to apply.

Junior Business Analyst/Operations Executive.

Job Description

Job Responsibilities

• To establish a satisfactory on-going business relationship with clients
• To adhere to timeline and deliverables set by Project Manager for each project
• To gather project/ specific module requirements for a project
• To analyse and provide feedback to client on feasibility of requirements
• To write detailed Functional Specifications to document client requirements and get sign off on Functional Specifications
• To convey clients’ requirements to developers clearly
• To manage a group of developers in timeline and resource commitment to deliverables
• To prepare project/specific module status report on a weekly and monthly basis to Project Manager
• To test sample data-sets to check that output from the program works as intended
• To conduct UAT with clients and record UAT results sign off
• To ensure requirement is implemented in Production
• To understand System implementation on main functions available
• To prepare training material and conduct client training on project/ specific modules, as necessary

Job Requirements

• Degree or Diploma in Computing, Information Systems or related discipline with an emphasis in information systems or technology
• Experience in Government Projects or MNC Projects will be an added advantage
• At least 2 years' working experience in related field and preferably with project management skills
• Self-driven individual and able to work in a matrix organization
• Creative and possess strong analytical and product management skills, including a thorough understanding of how to interpret customers' business needs and translate them into application and operational requirements.
• Attention to details, tenacity and patience and able to work under pressure
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Focus on team KPI

Experience: 6-9 Years

Role: Business Analyst

Key Domain/ Technical Skills:

- Adaptable, Eager to learn, Great team player

- Preferably with some simple technical IT related skills

- Trade Finance prior experience is preferred

Key Responsibilities:

Stakeholder Relationship Management
a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
b. Prioritize business requests and co-create Business Roadmap with business segments
c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning
a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management
a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
c. Work with business technology services team on the smooth delivery of the solution
d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

4. Managing RUN
a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed

5. Sustainable Improvements
a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
b. Improve systems by studying current practices; designing modifications.

Key Requirements:

Job Requirements

• Strong business domain knowledge in banking (Trade Finance)
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 5-8 years of relevant banking and/or consulting experience

Responsibilities:

• Conduct in-depth financial and operational analysis to identify client challenges and opportunities.
• Develop and implement tailored business strategies, including market entry plans, financial restructuring, and operational improvements.
• Assist clients in structuring and negotiating business transactions and agreements.
• Provide insights and recommendations on compliance, corporate governance, and regulatory requirements.
• Prepare detailed reports, presentations, and proposals for stakeholders.
• Collaborate with cross-functional teams and maintain strong client relationships to ensure project success.
• Stay updated on industry trends, economic developments, and regulatory changes to provide relevant advice.

Requirements:

• Bachelor’s degree in Finance, Law, or a related field.
• At least 3 years of experience in investment banking, consulting, or a similar role.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and present clear insights.
• Excellent communication and interpersonal skills to engage with clients and stakeholders effectively.
• Knowledge of Singapore’s regulatory and business environment is highly advantageous.
• Ability to manage multiple projects and meet tight deadlines.
• Good communication skills and ability to work both independently and in a team.

Work and Study Programme for recent ITE/Poly Graduates and ORD personnel!

Here's your chance to join the Skillsfuture Work and Study Programme, an employment which will help deepen your skills through practical job training and facilitated learning in the business & financial industry as a WSP Trainee.

This one-year traineeship in collaboration with the local polytechnic provides an opportunity for fresh ITE/Polytechnic graduates to be coached to operate in the real business environment, while pursuing their part-time Diploma certification. Trainees will be given wide exposure to the financial services sector, and will benefit from the various skills and capabilities development through on-the-job training where they will assist in the various aspects of work such as sales admin, marketing, customer service, office operations and management support.This will lead them to full time positions in the organisation if they are found suitable.

Benefits:

• 12 months work-study employment.

• Monthly salary

• Sign-on incentive of $5,000 from Skillsfuture (for eligible candidates)

• Part-time Diploma in Business Management certifications by our Polytechnic partner

• Structured training and career development

• No bond. Contract extension based on performance

Requirements:

• Singaporeans or PRs who have a desire to learn

• ITE/Local Polytechnic Diploma who graduated or completed NS within the last 3 years

• Those who graduated within the last 5 years may also be considered

• Good communication and interpersonal skills.

• Resourceful and able to work independently

• Self-driven and motivated to complete tasks given.

• Preferrable with business/financial educational background or have a keen interest in finance industry.

Due to the limited vacancies, please send in your resume early to avoid missing the deadline of the course commencement (in April 2025).

Responsibilities

• Write detailed specifications/User Stories in line with the list of requirements provided by business
• Liaise with business for clarification and understanding of requirements
• Analyze functional impacts considering technical constraints with technical lead’s help
• Explain and Work closely with the developers for the implementation of change/evolutions
• Create tests and define tests strategy in coordination with others Business Analysts
• Conduct continuous testing in development environment for development monitoring
• 3rd level support work on request escalated from level 2
• Reproduce, make first analysis and investigate verifying data on DB or GUI
• Analyze and/or solve functional problems in coordination with developers
• Participate in production follow-up meetings with user to answer concerns and gather feedbacks

Qualifications

• At least 6 years of IT business analyst experience
• Strong hands-on testing experience (writing, executing and monitoring tests)
• Strong analytic skills
• Excellent communication skills (verbal and written in English)
• Proactive and result oriented
• Strong sense of commitment
• Knowledge of all phases of IT software development and implementation life cycle
• Capable to effectively interact with technical team
• Team spirit - Like to explain and share knowledge
• Proactive with continuous improvement mindset
• Hands-on experience in SQL
• Jira XRAY knowledge
• Only Singaporeans

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Role & Responsibilities:

• Minimum 3 to 5 years of experience in technology business analysis or software development with a focus on accounting applications.
• Experience overseeing complex IT projects, including system integrations and data migrations.
• Excellent interpersonal and communication skills, with strong ability to manage teams and senior business stakeholders.
• Strong analytical, critical thinking, and problem-solving skills.
• Team player with a growth mindset and the ability to work independently.
• Proven excellence in documenting BRD, FSD, user stories, visual modeling, and business processes.
• High expertise in Java, Oracle SQL, and APIs, or alternatively with expertise in out-of-the-box accounting products, e.g. SAP.
• Experience in data analysis, pattern recognition, and model development.
• Experience in Product Management and Agile Methodology, with a strong delivery focus.
• Good understanding of the accounting business domain.

Responsibilities:

• Develop and support middle-to-back-office capabilities for private/public market processes, including transaction booking and valuations.
• Develop, implement, and manage Objectives and Key Results (OKRs) for the product team to ensure alignment with company goals, drive focus and measure progress. Regularly review and adjust OKRs to reflect changing priorities and ensure successful achievement of key product milestones.
• Lead discovery sessions with stakeholders to understand business needs, challenges, and opportunities. Facilitate workshops and brainstorming sessions to gather detailed requirements and insights. Translate findings into actionable user stories.
• Lead discussions, analyse and conceptualize IT solutions that meet business needs. Validate solutions with engineering and architecture teams.
• Conduct data analysis to identify patterns and develop models to support business processes.
• Present IT solutions to business and IT stakeholders, explaining how they address business needs, challenges and opportunities.
• Prioritize features based on business goals and technical feasibility.
• Support the project team during execution. Re-engage business SMEs to revise requirements or accept alternative solutions as needed.
• Define test strategy, execute test cases and provide clarifications during testing phases.
• Prepare training plans and user manuals, conduct user training and support system adoption.
• Collaborate across Front, Middle, and Back Office, the extended Technology team and industry partners.
• Lead Agile practices and coordinate scrum ceremonies, including sprint planning, daily stand-ups, retrospectives, and reviews.
• Monitor and report on project progress, risks, and issues to senior management and stakeholders.
• Ensure project delivery remains on track, and take corrective actions to address any deviations.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Responsibilities:

• Support client projects as Business Analyst / Consultant
• Visualize resource systems, files, and filed information to create internal and external reports
• Conduct data mapping for downstream systems
• Monitor task progress on the user side, manage issues and risks, and provide support for their resolution
• Provide local insights and feedback to project planning in coordination with the Area PM
• Regularly report on regional progress, challenges, and successes to the Area PM

Requirements:

• Degree in any field
• Understanding of downstream data flows for report creation
• Hands-on experience with MS Access, Excel macros, and UiPath (RPA)
• Experience in the implementation of information systems
• Experience in the banking industry, either as a bank employee or as a consultant providing services to the banking sector
• Experience in project implementation from the user side (large projects preferred)
• Experience with AI utilization (expected to consider how to integrate Wiz Chat into the project)
• Willingness to travel within the APAC region to interact with Front-, Middle-, and Back-Office teams to gather necessary requirements
• High attention to detail, with a commitment to producing high-quality, precise, and comprehensive requirement documentation

Responsibilities

• Follow Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Is responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Manage the requirements and provide design options for the solutions available and guide the team.
• Evaluate of alternative IT solutions and provide appropriate recommendations.
• Provide domain expertise with the strong understanding of all cross border payments processing knowledge to help define a viable business solution, working with the key business sponsors in payment engine.
• Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project deadlines resulting from change requests, adhoc projects, or technology issues.
• Coordinate with various user groups and interface teams and getting them on board as interface services for various financial services.
• Manage stakeholders, risks, issues, quality, and project controls.

Qualifications

• At least 10+ years of hands-on experience in payment systems and good understanding of payments domain.
• Strong knowledge on Domestic payment systems (RTGS) and Cross-border payments (MT and MX – CBPR+)
• Good understanding of overall end-to-end cash management ecosystem
• Hands-on experience in Payment Engine Implementations - In house payment engine or vendor payment systems.
• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytical and detail oriented in approach with excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytical skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus.

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Main Activities and Tasks

• Organize and facilitate meeting including discovery sessions with stakeholders that fulfil the defined agenda, objective, timebox and capture action items.
• Gather business requirements from stakeholders and turn them into an exhaustive Business Requirements Documents and Functional Specificatons Documents ready for development.
• Work with the stakeholder to organize the product backlog to optimize business value including the prioritization of change request, enhancement, bug, etc.
• Analyze business processes and identify areas for improvement.
• Develop and maintain project plans, including timelines, deliverables, and resource requirements.
• Create and maintain project documentation, including business cases, user stories, and functional specifications.
• Manage client expectations and work with different parties in client organization to accelerate project progress.
• Perform data analysis and develop reports to support business decisions.
• Communicate project progress to stakeholders and project sponsors.
• Collaborate with cross-functional teams to implement solutions and ensure project success.
• Identify and manage project risks, issues, and dependencies.
• Support to develop and execute test plan and test case as well as manage the bug fixes process.
• Assist in the completion of the entire project life cycle from start to finish.

Knowledge and skills

• Strong analytical and listening skills.
• Strong organizational, planning, and problem-solving skills.
• Strong interpersonal skills, collaborating and team playing.
• Excellent communication and presentation skills in English
• Excellent adapting way of working to environmental constraints
• Ability to translate business requirements into functional requirements
• Knowledge and use of Jira and Confluence

Experience

• Experience in gathering Business requirements for the last 2 years
• Experience working with government agencies is ideal
• Good exposure to Agile/Hybrid Software Development and Agile/ Hybrid Project Development is recommended
• Strong working knowledge of Jira, Confluence and Microsoft Office tools including Excel, PowerPoint, and Word is required
• Strong presentation skills supported by impactful Microsoft PowerPoint slides
• Knowledge in Project Management Tools, Figma, data analytics and graph drawing is a plus
• Ability to maintain good documents and artefacts is crucial, e.g., BRD, Meeting notes, Change Request register, test report, risk plan/log, etc

Purpose:

The Business Analyst, with a specific focus in driving Digital Transformation initiatives, plays a critical role in organizations by bridging the gap between stakeholders (like business users, management, and technical teams) to ensure that business requirements are effectively translated into digital solutions. The BA ensures that digital solutions meet the business needs and objectives of Digital Transformation.

Duties/Responsibilities (RE)

1. Requirements Gathering & Analysis:

· Work closely with business stakeholders to understand and document business needs, challenges, and goals for digital transformation.

· Translate business requirements into clear, actionable specifications that can be understood by technical teams.

· Analyze existing systems, processes, and workflows to identify inefficiencies and opportunities for digital improvement.

2. Business Process Mapping & Reengineering:

· Map current business processes and identify areas for improvement and automation using digital technologies.

· Work with cross-functional teams to evaluate and implement process improvements through digital tools such as automation, AI, cloud-based platforms and process mining.

3. Digital Solution Design and Implementation:

· Collaborate with technical teams to design and implement digital solutions (e.g., ERP systems, CRM platforms, cloud solutions, automation tools) that align with business objectives.

· Ensure that proposed solutions meet business requirements, are scalable, and offer long-term value to the organization.

· Assist in evaluating and selecting third-party vendors or technologies to support digital transformation initiatives.

· Ensure that digital solutions are thoroughly tested and validated against business requirements.

· Identify and resolve any issues or discrepancies during the testing phase to ensure successful implementation.

4. Change Management & User Adoption:

· Develop and execute user adoption strategies, including training materials, workshops, and support documentation.

· Act as a business champion for digital transformation, ensuring that all teams are on board with new technologies and processes.

5. Data Analysis & Reporting:

· Leverage data analytics tools to extract, analyze, and present data that drives decision-making and performance improvements.

· Assist in the development of dashboards, KPIs, and reports to monitor the success of digital transformation initiatives.

· Identify data trends and work with stakeholders to develop data-driven insights that enhance business performance.

6. Continuous Improvement & Innovation:

· Constantly evaluate the effectiveness of digital tools and solutions to ensure they continue to meet evolving business needs.

· Stay up-to-date with industry trends and emerging technologies, recommending new digital solutions or strategies to maintain a competitive edge.

· Adopt a culture of continuous improvement by identifying opportunities for further digitization or process optimization.

Pre-requisites (A)

· Candidate should possess at least a bachelor’s degree, preferably in Business Administration, Finance or IT. Master’s Degree is a plus

· Prior work experience of at least 1 year, or fresh graduates with an aptitude for research, data analytics and visualisation

· Responsive and responsible. A good team player who can also work independently and under pressure.

· Good communication skills, with ability to present / articulate data accurately and concisely in report and/or presentation form.

· Good analytical ability with business acumen. Is resourceful and able to research extensively to draw out the underlying trends and implications.

· Familiar with Agile methodologies

· Proficient in operating Microsoft Suite and Power Applications like Power BI or Tableau

Responsibilities:

• Build and develop a strong and trusted relationship with the HOCs/HODs, Managers and Staff of the assigned group to establish credibility and accountability
• Establish a strong understanding of the company's goals, operations needs/challenges (current or future) and ground issues of the assigned group
• Be well-versed in the Expenditure of Manpower (EOM), manpower requirements, staff promotion and succession planning, etc. that are unique to the assigned group
• Be accountable for the recruiting process across job levels and functions of the assigned group
• Responsible for the end-to-end recruitment process; from gathering requirements, advertising, sourcing, interviews, and negotiation to offer management
• Advise hiring managers on hiring process and ensures that recruitment follows corporate and local laws
• Provide HR advisory and guidance to influence talent decisions and adding value to the centre operations
• Work internally with Talent Development and Talent Rewards to put together the right resources to develop thoughtful solutions as well as recommendations to support the assigned groups in their issues/challenges
• Any other ad-hoc duties assigned by your supervisor

Requirements:

• Min Degree in Human Resource Management/Business Administration
• Prior experience in Business Partnering is an added advantage
• Self-motivated, able to multi-task and work in a fast-paced environment
• Strong analytical and problem solving skills

Interested candidates, please submit your resume to: [email protected]

Wendy Khoo Hui Wen

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1761665

About the role

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Responsibilities

• Perform in-depth analysis around key requirements of the project and trade lifecycle workflows of various products such as Equities, Asset Management, Leveraged Products
• Translating user requirements into detailed functional requirements and user stories
• Conduct meetings and relevant discussions to engage stakeholders in the right perspective and take the task to closure.
• Manage relationships with key stakeholders both internal (Business users, Operations and Support function stakeholders, vendors, development, and other tech teams
• Identify risks & issues and communicate them to the relevant stakeholders in a timely manner – assist with proposing & planning mitigating steps.
• Facilitates Business process improvement via the methodical investigation, analysis, review and documentation of functional business specifications.
• Use appropriate tools like JIRA, SharePoint, Visio etc to ensure that requirements are managed well with in-house and external development team in terms of clarity and implementation.
• Co-ordinate UAT testing with business users by creating the test plan, assisting in issue analysis & resolution.
• Support the transition of the project delivery to go-live and BAU application management team.

Requirements

• Around 5 - 8 years of relevant experience in Banking & financial services
• Experience in at least one of the asset classes such as Equity, Futures & Options, FX, CFD or Wealth Management
• Good knowledge of Trade Lifecycle, Front-to-Back trade flow, Order management system, Post trade processes
• Ability and experience to take ownership of business requirements and manage them through to delivery.
• Ability to accurately translate and document business needs into functional requirements.
• Good exposure to Retail consumer base front end web and mobile platforms with key interest on UI/UX customer journey
• Experience in Agile methodology
• Strong communication and presentation skills

Product Owner scope

• Work with product owners to document user stories for system enhancement changes.
• Review, groom user stories.
• Document acceptance criteria for user stories for product owners sign-off.
• Participate in workshops / discussions and review BSD/FSD.

UAT team scope

• Assist product owners and UAT lead to prepare test scnearios.
• Act as BUSU SME in dedicate business function area. Identify potential issues, risks and gap in UAT.
• Review test scenarios and cases with key product owners to meet requirements and expectations.
• Document acceptance criteria for product owners sign-off.
• Coordinating with upstream/downstream teams to facilitate testing.
• Actively manage UAT progress and issues within project timelines and to update business team and key stakeholders. Create, maintain and facilitate UAT status using JIRA dashboard for status updating.
• Actively manage testers from extenal vendor for UAT deliverables (ie. execution result, etc).
• Maintain JIRA dashboard during testing execution and ensure traceability among test case, user story, and defects.
• Liaise with technology teams on system solutions, UAT delivery timeline, UAT environment readiness and test data creation.
• Defect Management
  a) Actively track UAT defect pool to ensure timely closure.
  b) Analyse and summarize outstanding defects on a need basis.
  c) Productively drive daily defect triage meeting for proper defect assessment and final resolution or fixes.
• Reporting - Daily reporting to ensure UAT progression is on track, summarize includes.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

MUST REQUIREMENT:

· Excellent organizational and time-management skills, with strong ethics.

· Ability to multitask, proactive, and able to work well under pressure with tight deadlines.

· Proficient in English and Mandarin, both spoken and written.

· At least 2 years of experience. Skilled in Microsoft Office.

AUXIDANE PTE LTD is a diversified company.

We seek motivated, energetic individuals for our Healthcare and Wellness unit. Ideal candidates are proactive, dynamic, and eager to contribute to our growth.

Join us to work in a fast-paced, innovative environment where quick adaptation, creative thinking, and results-driven efforts are valued. We want passionate, enthusiastic people who can take initiative and lead projects successfully.

If you're ready for new challenges and to make an impact in the industry, apply to join our team.

Job Summary

The Business Development Personnel will oversee daily business development tasks, identify new opportunities, maintain client relationships, and provide strategic guidance for growth. Key duties include market research, strategy implementation, team collaboration, trend analysis, reporting, and presenting findings to senior management.

Building strong client and partner relationships is essential. This role requires a proactive, communicative, and strategic individual who can adapt to a fast-paced environment and contribute to organizational success.

Business Development Roles and Responsibilities:

• Identifying Opportunities: Conduct thorough research to identify new business opportunities, including exploring new markets, growth areas, emerging trends, potential customers, strategic partnerships, innovative products, and services. This involves staying updated with industry developments and analyzing market data to uncover potential areas for expansion and growth.
• Client Relationship Management: Build and maintain strong, long-lasting relationships with clients by understanding their needs, preferences, and business objectives. Provide tailored solutions to meet their requirements and ensure client satisfaction. This includes regular communication, addressing client concerns, and fostering a positive and collaborative relationship.
• Strategic Planning: Develop and implement comprehensive strategic plans to achieve business goals and objectives. This involves conducting market analysis, gathering competitive intelligence, and identifying key performance indicators. The strategic plans should outline clear steps and initiatives to drive business growth and enhance the company's market position.
• Sales and Marketing: Collaborate closely with the sales and marketing teams to develop and execute effective sales strategies and marketing campaigns. This includes creating compelling marketing materials, identifying target audiences, and utilizing various marketing channels to promote products and services. The goal is to drive sales, increase brand awareness, and achieve revenue targets.

By focusing on these key responsibilities, the Business Development Personnel will play a crucial role in driving the company's growth and success.

Working (Timing): Monday to Friday (9 am ~ 6 pm)

Location: Central East region, Macpherson Industrial Complex

Please state the following:

1) Expected salary.

2) Available joining date.

Business Analyst - 2 Years Contract - Singapore

We are seeking candidates with a minimum of 3 years hands-on experience in IT Business Analyst.

What's in it for you:

• Advanced technologies and Enterprise level projects
• Excellent Career Progression Opportunities awaits
• Built-from-Scratch environment
• In-house applications

Day-to-Day Responsibilities:

• Requirement Gathering: Work closely with stakeholders to gather and document business requirements for new features and enhancements.
• Analysis and Documentation: Analyze business processes and workflows, creating user stories, use cases, and functional specifications.
• Project Planning: Assist in defining project scope, objectives, and deliverables, supporting project management activities.
• Communication: Act as a liaison between business stakeholders and the development team, ensuring clear understanding of requirements and priorities.
• Solution Design: Collaborate with the development team to design solutions that meet business needs and technical capabilities.
• Testing and Validation: Participate in testing activities and facilitate user acceptance testing (UAT) to ensure solutions meet requirements.
• Continuous Improvement: Identify opportunities for process improvements and recommend solutions to enhance efficiency and business operations.

Requirements:

• At least 3 years of working experience as a Business Analyst in software development
• Bachelor Degree in Computer Science, Engineering, Information Systems or related disciplines.
• Strong analytical, problem-solving skills and attention to detail
• Familiar with SQL and writing SQL queries
• Experience in running agile projects is preferred.

This is a 2 years contract position, renewable and convertible to permanent

The Business Architect is based in Singapore, in a Regional HQ (RHQ) organization, supporting the Group’s subsidiaries in the Asia Pacific Region. The ideal candidate builds and maintains mutually beneficial relationships, facilitates communications, and coordinates the Group’s global IT, as well as regional IT strategies with all subsidiaries in the AP region.

Possessing deep technical knowledge and experience in one or more of the following:

• Business application design and implementation.
• Promotion of digitization in the workplace.

The Business Architect acts as the subject matter expert in RHQ, providing advice, including pre-information, consulting expertise to help Business Divisions and subsidiaries to accurately understand the subject, ensuring IT solutions support business needs, and reduce potential conflict(s) and misunderstanding amongst stakeholders.

As one of the key contacts between Global HQ (GHQ) in Japan, and AP subsidiaries, the Business Architect is self-motivated and capable of promptly and effectively monitor, coordinate and communicate strategic objectives. The Business Architect collaborates with various stakeholders to facilitate communication and guide change initiatives, aiming to enhance organizational agility and productivity.

KEY TASKS:

1.Develop Business Architecture Strategy

• Analyse various subsidiaries and its business scenarios and motivations.
• Create a structured approach to capture critical value streams of the organisation.

2.Coordinate deployment of Group IT strategies / AP regional activities

• Serve as one of the focal points of contact between Global HQ (GHQ) and AP subsidiaries, maintaining close communications among these groups. Deft in balancing the conflicting demands of global, regional and local entities.
• Identify problems in communications among AP subsidiaries and GHQ IT personnel. Manage IT projects from launch to implementation and provide support until the process is established. Assist different stakeholders to understand each other’s perspectives, and situations to contribute to shaping a better and realistic strategy.

3.Support digital transformation (DX) initiates in the AP region

• Coordinate and/or collaborate with business representatives in AP subsidiaries to accelerate DX initiatives.

4.Coordinate GHQ driven surveys in the AP region

• Facilitate and ensure required information from AP subsidiaries are provided on time. Support the evaluation of the data to ensure correct conclusions are reached. Support IT organizations in making business case to GHQ on IT investments.
• Guide IT organization or Business Division in ensuring key indices, such as cost estimates, project milestones, ROI, are captured in business cases.

REQUIREMENTS:

• Degree or Master’s in Computer Science, Engineering or related fields.
• Minimum 2 years of experience in project management.
• Hands-on experience in all phases of Business DX projects implementation from start to end; (i.e., Problem definition/discovery -> Planning-> Requirement/Initial Design -> Development -> Operation).
• Possess experience in creating documents such as business process design, business requirement definition, external/internal design documents, and UAT for IT projects.
• Experienced in providing business consulting to business divisions.
• Possess ITIL Foundation certification.
• Effective in a variety of communication settings, 1-on-1, small and large groups, among diverse styles and position levels.
• Enjoys working with data, analysis, and the development of hypothesis and solutioning.

Requirements

• Experience of working on cross border payments processing system or Payment Engine. Hands-on experience in GPP payment engine
• End-to-End payments system knowledge with detailed insights on payment file format ISO20022 and SWIFT. Experience with payments field/value mapping and validations.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on payment life-cycle (Client <> Clearing) for High Value, Payments. Also, experience on handling R-Msgs.
• Proficient in Functional & System Integration testing of banking and financial applications, User Acceptance Testing (UAT)
• Strong understanding of SDLC and Software Testing LifeCycle
• Break FSD & EPICs into developable stories for developers by creating linkage & traceability of requirements.
• Should have high experience in creating Cucumber test cases (gherkin) & working with developers in Behavior Driven Development (BDD).
• Functional automation of Test cases using SOAP UI / Selenium and other automation tools
• Should be experienced on Agile tools (Atlassian), BA tools (MS Word, Excel, MS Visio), QA tools and standard documents
• Ownership & requirements management: Create, Maintain & periodically update specifications documents.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytical and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Capable to effectively interact with development & delivery teams, should have worked in cross-functional departments.
• Strives to deliver the solution in the most effective and timely manner
• The position requires a minimum of 7 years of relevant business analyst experience with banking IT systems

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Principal Responsibilities

Key duties and tasks will include, but will not be restricted or limited to:

• Lead annual Budget and periodic forecasting process
• Lead and standardise flash reporting, financial reporting and Board presentation
• Implement and drive performance management processes (lead indicators / KPI’s) across the region
• Recommend initiatives (sales growth, improvements and reallocations) through commercial understanding, financial and non-financial information with local and external knowledge to maximize the regional operating performance.
• Review prospects for future growth of income and new product areas.
• Actively participate in the development of financial goals, plans, strategies and cost reduction initiatives.
• Support growth of business through acquisitions by assisting with reviews of the financial reports and forecast of target entities, assisting with roll-out of group systems and processes following acquisition
• Assist in preparation of regional presentations to customers – internal and external
• Manage detailed customer, product & contract costing and profitability.
• Communicate management information on a timely basis through ongoing reporting, monitoring and analysis of the historical and projected financial results.
• Communicate the financial results to the managers, supervisors and employees in a manner that focuses business financial improvement.
• Provide measurement and feedback on adherence to targeted financial and non-financial objectives.
• Support and share knowledge with the regional team and in-country Business and Finance teams who you will work alongside and provide ad hoc assistance, as required
• Identify areas of opportunity and provide supporting ad hoc analysis of various operating functions and processes as required.
• Utilize Power BI for dashboard and reporting design.

Safety, Security and Compliance

• Take reasonable care for the health and safety of yourself and of others who may be affected by your actions or omissions whilst at work.
• Co-operate with your manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety or welfare reasons.

Qualifications

• Bachelor’s degree in business, Finance, Accounting, and/or a related field.
• Fully qualified accountant preferred
• Audit experience, preferably large 4 preferred
• Experience of working in a multi-site, multi-national environment preferred.
• Natural leader with the ability to drive solutions, including efficiency and cost control within a complex business.
• Proficiency with integrated business software (ERP) and Power BI preferred
• Take charge individual with lots of energy and clear sense of urgency.
• Confident in influencing business managers
• Works well under stress with the ability to deliver on time.
• Proven track record of meeting commitments with the highest standards of ethics and integrity.
• Ability to drive solutions to complex operational and financial issues.
• Strong analytical skills including excellent Excel modelling skills.
• Ability to work in a team-oriented matrix environment that is fast paced and demanding.
• Effective communicator.
• Able to travel nationally and internationally

Location : Singapore

Contract duration : 12 months

Desired experience : Minimum 7 years of experience with a focus on implementing recording and surveillance over voice and chat channels, and setting up required controls.

Stakeholder management

At regional level:

· Acts as primary interface with business lines (Business COOs, Conduct & Control Officers, Front-Office Conduct & Surveillance) as well as Compliance to:

· Collect, analyze and document business scenarios for the use of voice and chat channels

· Understand business interactions with clients and other external counterparties, and their expectations when communicating with Client.

· Identify risk and conduct scenarios and contribute to create the framework to address them, including user awareness and consequence management

· Establish and enforce a clear RACI with all stakeholders on the execution of their processes and controls

· Drive IT teams (Voice, Chat, Archiving, Digital Working, IT Support, Access Management) to guarantee their delivery of:

· Robust technical solutions meeting business and client demands, whether internally developed or relying on vendors

· Technical controls around proper archiving, security and surveillance of channels

At global level:

· Prioritize and plan with global teams the solutions expected by APAC within the global Voice & E-comm Record Keeping (VERK) and Surveillance frameworks

· Obtain validation of APAC plans by global stakeholders through the established governance

Technical Skills

· Understanding of core banking businesses (Global Markets, Corporate Finance, Transaction Banking, Wealth Management) and interactions between front-officers (Sales, Relationship Managers, etc.) and their clients and other counterparties

· Familiar with the technical set-up, usage, recording and surveillance of voice and chat communication channels which are most popular in APAC and globally. Knowledge of end-to-end technical flows into archiving and surveillance back-end systems

· Very comfortable with the use of Office tools to draft process and SOP documents, analyse data and track metrics, and present clear and concise updates and executive messages to senior management

· Fluency in Mandarin is a plus as need to communicate with China Region/Counterpart.

Business Consultant:

We are looking for a qualified Business Consultant to help our clients reform their operations and support their business by providing intuitive guidance. You will be an important ally to every organization who wants to invest in change and improvement and needs help as to where and how. You will also undertake projects on behalf of the client’s business when it lacks resources or motive to perform them in-house.

A successful business consultant has first and foremost a broad knowledge of the many facets of business and market forces. The ideal candidate will also possess great problem-solving skills to provide solutions and recommendations that will increase profitability and efficiency.

The goal is to contribute to the clients’ long lasting success so that our reputation can expand along with our clientele.

Responsibilities:

Organize and execute assigned business projects on behalf of clients (recruiting, payroll, promotional campaigns etc.) according to client’s requirements

Meet with assigned clients when needed and perform an initial assessment of a problematic situation

Collect information about the client’s business through a variety of methods (shadowing, interviews, surveys, reading reports etc.)

Analyze and interpret data to unearth weaknesses and problems, and comprehend the causes

Formulate recommendations and solutions with attention to a client’s wishes, capabilities and limitations forming concise reports

Present findings and suggestions to clients with ample justification and practical advice

Develop detailed business plans to drive small or radical changes

Assist the client in implementing the plan and resolve any occasional discrepancies

Provide guidance for any occurring problems and issues

Requirements and skills:

Proven experience as business consultant or equivalent

Knowledge of diverse business matters such as IT, Marketing, HR etc.

Proficiency in MS Office

Familiarity with a wide selection of business management software (CRM, ERP etc.) and databases

Outstanding communication and interpersonal skills

Analytical mind with excellent data collection and analysis skills

Aptitude in creative problem-solving

BSc/BA in business administration or relevant field; MSc/MA in a specialized business field will be an advantage

Certified Management Consultant is a plus

Our client, one of Asia-Pacific’s leading organizations is looking for:

Business Analyst

Responsibilities:

• Strong business analyst experience and able to create detailed business analysis, outlining problems, opportunities and solutions for a business.
• Analyse the business needs, scope the problem and develop business case to address the problem.
• Understand technical limitations, propose or develop and implement solutions to address the technical limitations.
• Oversee, manage multiple vendors and external providers of ICT services, work with team members from application and infra teams on the solutions and design to seek clarification and acceptance to deliver project on time and within budget.
• Identify stakeholders, techniques and processes to manage, track and trace requirements.
• Refine and clarify business need, define solution scope and develop business case.
• Conduct requirements workshop to gather user requirements and Analyses business processes to provide clear analysis and documentation of the problems and proposed solution.
• Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.
• Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation;
• Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual.
• Plan and perform user acceptance testing.
• Assess business needs for service requests and the impact of enhancements to the System.
• Assess problem resolution approach and implement effective service recovery of ICT incidents and establish systems and processes to prevent recurrence of the same incident.
• Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects.
• Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality.
• Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks.
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines.
• Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations.

Requirements:

• Tertiary education in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent.
• Project Management Certification or equivalent.
• Hands-on experience in at least 3 full project development life cycles or project maintenance is preferred for the experienced ones.
• Ability to work both independently and as part of a team with professionals at all levels.
• Strong analytical, conceptualisation and problem-solving skills and able to prioritise and manage multiple tasks.
• Good design, coding, testing and debugging skills.
• Relevant experience in requirement elicitation techniques such as design thinking, persona analysis and customer journey mapping etc.
• Relevant experience in facilitating user requirement workshops.
• Relevant experience in web-based development and mobile IT projects.
• Results and customer oriented.
• Experience in Commercial Cloud AWS with focus on the following key areas : ECS Fargate, AWS Lambda, AWS RDS, AWS QuickSight, AWS EC2, AWS Cloudwatch, AWS S3
• Experience in DevOps/AGILE environment
• Agile Certification like Certified Scrum Master is preferred.
• Working experience in government environment will be advantageous.
• Familiarity with governance, adoption of digital services in enterprise IT environments.
• Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a government environment is preferred.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Team player with strong organization and people handling skills.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Business Analyst”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora
EA Personnel Registration Number: R22109615

Position Summary:
We are seeking an experienced and detail-oriented Business Analyst to join our team, specializing in the payment banking domain. The ideal candidate will have a strong understanding of payment systems,
financial processes, and banking operations. They will play a critical role in bridging the gap between business needs and technical solutions, ensuring successful delivery of payment solutions.

Roles & Responsibilities:

• Requirement Gathering and Analysis:

1. Collaborate with stakeholders to elicit, document, and prioritize business requirements related to payment systems.
2. Analyse and translate business needs into functional and technical specifications.

• Work closely with development teams to design and implement File conversion requirements using the mapping specifications.
• Act as the primary liaison between business units, IT teams, and external vendors to ensure alignment and clear communication.
• Support User Acceptance Testing (UAT) by preparing test cases, validating results, and ensuring defects are resolved.
• Ensure delivered solutions align with business objectives and user expectation
• Conduct workshops and presentations to gather feedback and validate requirements.
• Build and maintain strong relationships with key stakeholders to foster trust and collaboration.
• Encourage a collaborative and inclusive work environment that promotes knowledge sharing and
  teamwork.

Preferred Skills:

• Knowledge of ISO 20022 messaging standards.
• Knowledge of Boomi Integrations
• Knowledge of APAC Payment types

Qualifications:

• Bachelor’s degree in business administration, Finance, Computer Science, or a related field.
• 5+ years of experience as a Business Analyst, preferably in the payment banking domain.
• Strong knowledge of payment systems, including TT, FAST. GIRO and other digital payment solutions.
• Proficiency in tools like JIRA, Confluence, MS Office, and process modelling software.
• Excellent communication and interpersonal skills, with the ability to work effectively with crossfunctional teams.
• Strong analytical and problem-solving skills with a detail-oriented approach.
• Experience with agile and waterfall project management methodologies
  

Job Description

• Play role of functional consultant and project secretary in IT projects, involved in full project delivery life cycle.
• Assist project manager in documenting meetings and tracking tasks and budget.
• Assist in identify customer needs and innovate technological solutions.
• Review customer data and assist in data cleansing, preparation for migration, and post-migration validation.
• Work closely with technical teams to develop appropriate technical solutions.
• Assist in conducting internal functional testing and user acceptance testing with customers.
• Assist in developing training materials, and conduct training sessions.

Essential Skills and Experience

• At least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Engineering (Others), Business Studies/ Administration/ Management, Commerce or equivalent.
• Technical skills in MS Excel, MS Office, MS PowerPoint, MS Word.
• Accounting knowledge is preferred.
• Preferably 1 year of working experience in IT/Computer, Software or equivalent related field.
• Good presentation skills.
• Strong customer service and interpersonal skills.
• Excellent spoken and written communication in English.
• Strong analytical skills.
• Consulting experience definitely an advantage.
• Ability to work effectively in a dynamic working environment.

We regret that only shortlisted candidates will be notified.