Responsibilities

• Hunt for business to achieve department's budget target.
• Respond to customer inquiries and resolve complaints.
• Coordinate with the operations team to facilitate container releases.
• Ensure timely payments by following up with customers.
• Prepare and submit weekly marketing reports.
• Ad hoc duties as assigned

Requirements

• Bachelor or Diploma in Business Administration, Sales & Marketing or equivalent
• At least 2 - 3 year of sales/ business develoment experience, preferably from logistics or freight forwarding industry.

Interested applicants for the above advertised position(s), please kindly click the APPLY button below or send in your updated resume to [email protected]

EA License No.: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Maritime shipping industry
• Japanese MNC

Job Purpose

1. Perform and support for investment in logistics infrastructure (warehouse, industrial real property) in Southeast Asia & Oceania.

2. Contract management of existing investment in logistics infrastructure.

Job Scope

1. Perform and support for investment in logistics infrastructure

• Identify and pursue new sourcing investment opportunities aligned with the Group's mid to long-term strategy and regional goals in Southeast Asia & Oceania.
• Conduct site visits for potential investments, both domestic and overseas, and prepare internal reports on findings.
• Analyze investment returns, evaluating both financial and strategic aspects.
• Assess risks across various dimensions, including financial, market, legal, credit, and operational risks.
• Negotiate terms and conditions of sales, investment, joint ventures, and service contracts with sellers, buyers, and partners.
• Propose investment opportunities to management, coordination with corporate divisions in Singapore and Japan HQ to secure smoothly & timely internal approval through the investment committee.
• Arrange and manage the relevant due diligence by 3rd party consultant such as by lawyer, tax advisor, technical consultant, market research, and etc.
• Prepare internal approval documentation in compliance with company policies and procedures.
• Support companies in driving projects, acting as the regional headquarters for the Asia Oceania region.
  

2. Contact management of existing investment in logistics infrastructure

• Attend regular meetings with partner companies for joint projects and ventures, representing the interests of company.
• Review progress and financial reports from management and partner companies, and request clarifications or take actions to safeguard the company’s interests.
• Prepare regular and update reports for management.
• Identify and assess risks that could impact project success, implementing mitigation strategies throughout the project lifecycle.
• Seek internal approval or confirmation for critical decisions in existing projects, including but not limited to budget changes, new investments or divestments, appointment of key service providers, and amendments to shareholder agreements.
• Monitor the capital injection and distribution schedule for projects, coordinating with the internal accounting and finance teams to ensure timely communication.

3. He/she will be required to undertake any other ad-hoc duties as assigned

Requirements

• Minimum Diploma or equivalent qualification
• Minimum 3 years of relevant working experience in the real estate industry.
• Good interpersonal skills, due diligence, accountable, initiative and willingness to learn.
• Good team player with a positive working attitude and strong mindset of collaboration.
• Good ability of logical thinking and explanation to others.
• Time-management abilities, fast learner, meticulous, detail-oriented and able to work independently
• Proficient in MS Office applications
• Proficient in written and communication skills in English.
• Proficient in Presentation skills
• Basic project management skill is required.
• PL/BS/Cashflow analysis skill is required.
• Good supporting attitude for the Business Development Team in each country in Southeast Asia & Oceania.
• Able to travel for business trip if required for business need.
• Experience in property management, project development management, or asset management in the real estate industry, especially logistics.
• Experience in company management, and joint venture management.
• Experience in managing complete due diligence in real estate investment including but not limited to legal, tax, finance, and technical points.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with
extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi
Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services, and digital capabilities to clients
across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Business Risk and Control Manager based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. Our Wealth business serves ultra-high-net-worth
individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

The Business Risk and Controls Manager is part of Global Wealth Control team focusing design and execution of control framework for MCA Testing for Investment and Insurance business for Wealth business. This position reports to the Wealth Client Segments Control Testing Head within the Citi COO
organization’s Central Controls Capabilities; and is a strategic- and execution-oriented leadership role accountable for end-to-end control testing for this position’s specified business/segment – i.e., operational controls performance assurance/testing – which includes design, results reporting, and insight sharing related to the above scope of controls testing. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Excellent management and communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy. Responsible for supporting their manager in handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:
• Coordinate and contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. Individual will be part of Centralized MCA Testing and Monitoring Utility team within Wealth organization and will be focused on performing monitoring and Testing for Investment
Solution MCA across Private Bank, Trading Desks and CG/CPC Investment Solution.
• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing
transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by resolving escalations, defining the work plan, and designing the quality review process.
• Play a key role in engaging with Investment Risk Assessment and Control design team and Investment Solution Business Execution team in assessing, designing control mapping in respective ARCMs within relevant AUs.
• Contribute to the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Partner with the team for the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, for issues identified as part of MCA Testing and Monitoring.
• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process.
• Influence decisions to ensure adherence to the MCA Standard through controls after the execution of a process (QA).
• Coordinate and contribute to Operational and Compliance Risk in accordance with established Policy requirements.
• Support Risk Appetite and monitor / assess exposures against this in accordance with
enterprise requirements (if applicable).

• 5-8 years of experience.
• Must have exposure to 2-3 years of Risk, Control, Audit, Testing roles
Outstanding leadership, communication, and influencing skills as this leader will work with Sr
leaders, and audit partners on a regular basis. Relevant experience in financial services,
with enhanced knowledge of the Branded Cards business preferred.
• Project management and governance experience with demonstrated ability to achieve and exceed critical milestones.
• Must have ability to foster working relationships with other leaders across multiple lines of business and with support organizations including auditors and regulators.
• Demonstrated judgement and critical thinking skills.
• Bachelor's/University degree or equivalent experience.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most globalWhether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilitis to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Vice President - Business Lead Analyst (Hybrid) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Job Description

The Business Lead Analyst is a strategic professional who stays abreast of developments within banking industry in Singapore. The incumbent will contribute to directional strategy of the Asia South and Asia North Wealth Operations business. Recognized technical authority for Operations area will be helpful. Requires basic financial planning and commercial awareness will be required for the role. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the emerging technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

· Manage senior stakeholders in Wealth Operations and Wealth Business.

· Acts as SME to senior stakeholders and /or other team members.

· Gathering and documenting business or strategic requirements for Wealth operations

· Can exercise independence of judgement and autonomy.

· Managing Diversity, Equity and Inclusion and People initiatives for Operations teams.

· Day-to-day management of individual project responsibilities including milestone setting, task and actions management, co-ordination and execution of plan within required timelines and to stakeholder quality expectations.

· Providing implementation / post-implementation project support

· Foster and maintain relationships with business stakeholders, support, testing and development team members

· Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly

· Has the ability to operate with a limited level of direct supervision.

· Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

· 6-10 years experience

· Must be extremely organized, motivated and a self-starter

· Excellent analytical and problem solving skills

· Ability to prioritize is key as is ability to juggle multiple concurrent tasks.

· Must work well under pressure whilst, enthusiastic, hard-working and positive

· Desire to improve processes and client experience.

· Track record as a Business Analyst within the Financial Services/Investment Banking industry.

· Excellent oral and written communication skills and ability to facilitate discussions

· Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge

· Experience of working with Agile Methodologies and Tools.

· Team player and relationship management skills

· Ability to work under pressure and manage tight deadlines

· Ability to learn/understand some technical implications of system design

· Willingness to ask questions, challenge the process and seek out answers

· Ability to work independently, multi-task, and take ownership of various parts of a project or initiative

Education:

· Bachelor’s/University degree, Master’s degree preferred

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

The Company

We are seeking an experienced NetSuite Business Analyst to support the implementation of NetSuite for a leading client in the telecommunications industry. The ideal candidate will play a critical role in analyzing business processes, gathering requirements, and ensuring the seamless deployment of NetSuite. With a deep understanding of business systems and knack for problem-solving, you will work closely with cross-functional teams to drive operational excellence and optimize system functionality.

The Role

· Gather and document business requirements to configure NetSuite to meet organizational needs.

· Analyze current business processes, identify gaps, and recommend enhancements using NetSuite solutions.

· Collaborate with stakeholders across finance, supply chain, sales, and other functions to ensure NetSuite aligns with business objectives.

· Configure and customize NetSuite modules to support business workflows.

· Conduct data migration, including mapping, cleansing, and validation.

· Develop and deliver reports, dashboards, and analytics within NetSuite.

· Provide end-user training and create detailed documentation to facilitate user adoption.

· Troubleshoot system issues and liaise with technical teams for resolutions.

· Monitor project milestones and timelines, ensuring deliverables are met on schedule.

· Support post-implementation activities, including system upgrades and optimization.

Your Profile

· Proven experience as a Business Analyst or similar role, specifically with NetSuite implementations.

· Strong understanding of NetSuite modules, including Financials, CRM, Inventory, and Order Management.

· Excellent analytical skills with the ability to identify process improvements and develop effective solutions.

· Proficient in creating workflows, custom records, and reports in NetSuite.

· Experience with data migration, integration tools, and APIs is highly desirable.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13115397, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd Co. Registration: 200612189E | EA Licence No: 07C5595 | Gabriela Oxby EA Registration No: R1989404

JOB TASKS AND SPECIFICATIONS

1. Execute strategies and customer engagement opportunities for key accounts in the specific industry sectors across Asia Pacific.
2. Assist in facilitating smooth implementation of contractual agreements.
3. Collaborate with different stakeholders to put together a plan of action for the clients and current supply chain business operations.
4. Monitor progress update of projects, initiate and implement process improvements to ensure project success.
5. Conduct research and market intelligence work to facilitate formulation of business development plans and strategies.
6. Assist in the preparation of proposals, quotations, presentations and solutions in timely manner and with utmost professionalism.
7. Tracking of KPI performance
8. Provide process improvement and optimization support relating to Logistics Data Management
9. Assist in Data and Statistical Analysis.
10. Perform other job related functions as assigned.

REQUIREMENTS

• Candidate must possess at least Diploma and above in any field
• Competent in English and Mandarin language (spoken and written)
• Good exposure in business presentation. Savvy with presentation software
• Proficient in MS. Office, Excel, PowerPoint and computer knowledge
• Excellent interpersonal and communication skills.
• Fresh graduates welcome to apply
• Meticulous and have a can-do attitude

Only with 3PL experience may apply.

Salary shall commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

Arthrex is actively seeking a Senior SAP SuccessFactors Business Systems Analyst to be responsible for facilitating process improvements engaging HR business and IT, as well as design and/or configure, analyze, implement, test, and maintain SAP SuccessFactors applications for APAC regional use. Excellent communications and analytical skills, and strong technical project management skills will be essential for this position.

Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

About the Role:

• Obtain a deep understanding of the relevant business areas and business processes to be able to recommend solutions and build high-quality requirements.
• Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
• Participate in Application Analysis, Configuration, Testing, Management, and Maintenance in an Enterprise environment
• Support user acceptance testing and user training activities.
• Adhere to the Quality System Procedures and Change Control.
• Lead and/or participate in delivery of projects.
• Provide Application End User support.
• Respond, resolve, or escalate reported incidents.
• Under management direction, may participate as SME for audits.
• Responsible for coordinating application needs from back-end platforms through user interface.
• Ensure stability, integration, and integrity of production systems.
• Complete all QA Non-Conformance and Corrective Actions in a timely manner.
• Participate in assessment of application security and identity management requirements, where applicable.
• Create artifacts as appropriate, including business case documentation, scope documentation, detailed functional requirements, operational requirements, process flows, and manual and automated test cases.
• Understand technical options, limitations, costs, and risks.
• Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
• Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.

Requirements:

• 5 + years of relevant work experience required
• Experience with SAP SuccessFactors Recruiting, Learning Management (LMS), and Performance Management & Goals Management (PM/GM) is required.
• Experience with SAP SuccessFactors Employee Central (Core) is highly preferred.
• Previous experience with SAP HCM Organization Management and Personnel Administration (OM/PA) is preferred.
• In depth knowledge of several HR business functions required.
• Previous involvement in the deployment or optimization of an ERP system is a plus.
• Previous involvement in the deployment or optimization of an HRIS system is a plus.
• Experience with test management and automation tools is preferred.
• Excellent communication skills and customer service orientation.
• Bachelor’s degree required

Remuneration and Benefits:

• Competitive salary (dependent on experience)
• Generous incentive structure
• Excellent employee benefits

1. Client Relationship Management:Build and maintain long-term relationships with clients and stakeholders.
   Ensure client satisfaction through effective communication and problem-solving.
   
2. Networking:Attend industry events, conferences, and meetings to expand professional networks.
   Collaborate with internal teams to address client needs and improve service delivery.
3. Goal Setting:Develop and implement strategies to achieve business growth objectives.
   Set performance targets and track progress.
   
4. Partnership Development:Explore and secure partnerships with other businesses to expand the company’s reach.
   Work with external vendors or collaborators on mutually beneficial projects.
   
   

BDM - We will count on you to:

• Reporting into the Head of Broking develop and execute strategies for new business penetration, with the purpose of gaining broking market share
• Evaluating existing sales practices and processes to enhance delivery and produce results
• Arranging new business meetings, creating and leading sales pitches
• Leading and closing complex sales and tenders
• Researching market trends and industry updates, for the purpose of building market credibility and knowledge
• Building relationships with internal and external stakeholders to ensure trust and long-term relationships conducive to new business activity

Client Manager - We will count on you to:

• Prepare and implement business plans and goals
• Build long-term relationships with key client decision makers and monitor changes within client organizations
• Manage all aspects of account management and service delivery to clients, ensuring client needs are met in line with agreed service standards
• Recognize and document revenue generation, growth, and other opportunities by actively developing additional business from existing portfolios and other sources
• Identify and document successful account retention and defense strategies to ensure business is retained
• Maintain awareness of potentially complicated claim-related matters and assist claims personnel in negotiating equitable claim settlements on behalf of clients.
• Develop meaningful working relationships with insurers through regular contact and liaison to better serve clients

The candidate will be part of MHC Project Management Office & Business Solutions and will be assigned to lead business requirement gathering in various projects or system enhancements. This is a hands-on role which requires understanding of Insurance & Healthcare process and system, strong analytical skills and a high level of accuracy when defining business specifications

Key Responsibilities:

• Liaise with end users to produce/refine business specifications (Business Requirement Document)
• Liaise with Sales, Operations, Finance, and IT teams to ensure accurate functional coverage
• Define and produce testing plan and provide guidance in user acceptance testing (UAT)
• Manage and escalate risks and issues to management (Issues, Risks & Action Management)

Competencies:

• Business oriented with a clear focus on results and deliveries
• Strong business acumen; keen to understand and quick to identify risks and opportunities.
• Be creative, innovative, pro-active, and convincing in terms of finding solutions
• Strong communication and presentation skills both verbal and written.
• Experiences in operations or IT project environment.

Requirements:

• Good knowledge in Apps, Webs, and mobile technology (prefer but not mandate)
• Degree in Information System, Computer Science, or professional certificates in relevant fields
• At least 3 years of working experiences in related fields
• Prefer with insurance, TPA or healthcare background

Location: Novena

Duration: 4 months

Working Hours:

42 hours work week, any day Monday to Sunday, include PH

Shift 1: 7am-4.30pm

Shift 2: 8:30am - 6pm

Shift 3: 11am-8.30pm

Job Scope:

Perform admission of patients, handles customer queries, perform Cashiering and perform Billing

1. Perform admission process, including explanation on bill estimation, usage of insurance, and deposit collection.

2. Handles customer queries pertaining to admission process.

3. Perform Cashiering.

4. Perform Billing.

5. Perform any other tasks as assigned.

6. Timely escalation of cases to supervisor as necessary.

Job Requirements:

- Min. A level/ Diploma in any field

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

The Business Development Manager is responsible for pursuing sales opportunities to sell Geotechnical Instrumentation and monitoring, Site Investigation, and related testing services to clients across the Construction Industry. Reporting directly to the Sales Director (Asia), the BDM is responsible for driving and achieving growth with High Touch Accounts and by prospecting for new opportunities with new clients. The role is expected to exercise appropriate leadership to maximize team effectiveness working seamlessly with our Quantity Surveyors, lab managers, and operational and leadership teams who all play an active part in sales, alongside the Company's Global Technical Leaders where necessary. The successful candidate will also have an opportunity to progress to a sales responsibility for the full breadth of the company's construction services and beyond. This will be based on review and achievement of successful performance.

This role is based in Kaki Bukit, Singapore.

Job Duties:

• Establish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accounts.
• Drive profitable sales expansion with a focus on acquiring new and re-engaging with dormant accounts, while growing existing clients
• Gather and analyze market and industry intelligence, metrics, and trends to determine customer needs.
• Identify opportunities early in the sales cycle to ensure maximum share of wallet for the Company
• Deliver business development related presentations, negotiate, and close business with nominated accounts, working in coordination with colleagues within the local business.
• Provide positive leadership and representation of the company to the public, customers, vendors, and to all employees through membership in professional organizations, serving on company project teams, conducting employee meetings and visiting work areas and interacting with employees. Represent company at industry association meetings to promote company and services offered.
• Prepare reports and presentations showing sales volume by sector, region, location, potential sales, and areas of proposed client base expansion as required.
• Follow up in a timely manner on quotations for the assigned customer base
• Achieve sales goals by converting, retaining and penetrating accounts
• Work closely with other sales roles within sister-businesses and utilise technical support to maximize the sales realized in the territory
• Lead access and persuasion steps in sales process, including qualifying, relationship building, needs evaluation, solution development/presentation and closing
• Identify full customer test needs to uncover additional opportunities within accounts across Element
• Actively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
• Actively participate in regular pipeline reviews, ensuring all CRM records are up to date and critical success factors are identified for key opportunities
• Build and maintain a working knowledge of the company’s service offerings; participate in training/coaching opportunities.
• Ensure compliance with all the company policies including but not limited to Terms and Conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook.
• Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance.

Job Requirements:

• 10 years of commercial client facing experience with Technical and / or Sales responsibilities.
• Degree qualification in a directly related industry is preferred but not essential.
• Experience dealing with / working for Teir 1construction contractors and or consultants preferred
• Knowledge of Geotechnical Engineering or Site investigation would be an advantage
• Some experience in Quantity Surveying &/or Construction Project management a plus
• Experience in interpreting testing procedures and requirements.
• Must have valid Driver’s License, with an acceptable driving record under the Company’s policy.
• Proficiency in Microsoft Applications
• Availability, flexibility, and maturity to represent the company at a broad range of events/projects in the community, with customers and within the company.
• Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities.
• Well-developed oral and written communication skills to meet a variety of communication needs. Good interpersonal skills that foster open upward and downward communication built on mutual respect.
• Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions.
• Ability to travel and work flexibly for extended periods of time; some overnight travel may be required.

Remuneration packages includes $8.5K to $12K basic salary + Transport allowance + Commission.

Industry: UK MNC dealing with Geotechnical Instrumentation

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA: 99C4599

Recruitment:

• To manage the daily operations of Student Acquisitions for full-time/part-time qualification programs.

• To ensure that admissions and acquisitions procedures are followed in line with school policies, CPE, ERF and Edu Trust regulations.

• To be responsible for the development and implementation of student acquisitions and conversion strategies to increase enquiries, applications, and conversion for all courses.

• To regularly provide analysis on enquiries and admissions data to advise the CEO/Director of Student Acquisitions on enquiry trends and market demand on existing course products.

• To liaise regularly (through the Director of Student Acquisitions) with and advise management and on issues relating to recruitment and admissions.

• To manage the planning and co-ordination of local and international outreach events e.g. Open House, Course Previews, Roadshows, Learning Journeys and liaising with relevant departments to ensure successful delivery of the events

• To plan and implement an effective department budget and ensure that all student acquisitions activity is managed within the budget.

Overseas Markets and Agents Management:

• To implement an effective system to manage a network of recruitment agents to generate production, ensure compliance with CPE amd Edu Trust regulations and high service standards.

• To manage all administrative follow ups pertaining to agents' selection, appointment, monitoring, and evaluation

• To source and develop leads in opening potential new markets with value propositions to SHATEC

Business Development:

• To manage the business development of advisory services in licensing, consultancy, and management of educational institutions,

•To be responsible for the negotiation and contract administration, of all advisory services offered.

Others:

• To ensure adherence of operational processes in work areas to compliance requirements stipulated by CPE Edu Trust and ERF.

• To support all school events.

• Any other ad hoc duties.

• Leading MNC in B2B Surfacing/Building Materials Industry
• People Management Opportunities

About Our Client

My client is a leading manufacturer of building materials (ie. decorative interior surfacing solutions), renowned for its high-quality, eco-friendly products and wide-ranging designs that cater to diverse aesthetic and functional needs. As a client, they are forward-thinking, focusing on innovation, sustainability, and expanding their market presence globally, making them a reliable and progressive partner.

Job Description

• Sales Strategy Development: Design and implement sales strategies to achieve revenue and market share targets in Singapore.
• Team Leadership: Manage, mentor, and motivate a team of sales professionals, fostering performance excellence and career development.
• Client Engagement: Build and maintain strong relationships with key clients, ensuring satisfaction and long-term partnerships.

The Successful Applicant

• About 6 years of B2B Sales & Specifications in the Building Materials, Interior Finishing, and/or other relevant industries
• Experience in being a people-manager to manage a lean team of 6 members who are based in Singapore
• Established strong contact network across the industries with stakeholders such as designers, developers, architects, contractors, etc

What's on Offer

This is an opportunity for you to work with a leading B2B and B2C Interior Surfacing solutions company, having to expand new business development opportunities and managing a team in Singapore.

Contact

Trina Soh (Lic No: R22107139/ EA no: 18C9065)

Quote job ref

JN-112024-6601455

Phone number

+65 6416 9812

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

The Team

Cundall’s Business Development and Marketing team play a critical role across the global business. The team work across the 26 offices, 12 services and 11 sectors to ensure Cundall continue to be recognised as a world leading expert in innovative and sustainable design engineering.

This is made possible by the team’s open and collaborative approach to dialogue and creative thinking and our shared ambition to collectively, achieve great things.

The Role

In line with the continuing growth of our business, we are looking to appoint an experienced individual to play a key role based in our Singapore office, providing strategic leadership as well as day-to-day operational management.

The role includes supporting the development, implementation and evaluation of marketing and business development strategies to ensure we maintain existing clients, drive the acquisition of new clients and raise the profile of the practice in the external market place. This means working alongside business leaders to develop marketing and business development strategies for the Practice and implementing these strategies personally and through the sector team.

The role will also include involvement in the bids and proposals process, business to business (B2B), working with the submissions team and fee earners, as well as the opportunity to oversee large-scale projects.

The Skills

Degree-qualified, with experience in a marketing and/or business development role, you have also proven yourself in professional services and/or a consultancy environment and gained experience of working with marketing/ CRM databases.

You have demonstrated your ability to think and work strategically and to co-ordinate and supervise the activities of others to achieve objectives. Crucially, you have an outstanding ability to connect and work with internal and external stakeholders, develop relationship to achieve strategic objectives. You have built and continuously developing your network within the industry for greater collaboration and industry intelligence sharing.

Your written and verbal communication skills are essential, a proven track-record of influencing senior stakeholders in an assertive but diplomatic manner.

A post-graduate qualification in marketing and/or experience in the built environment sector would be advantageous.

Job purpose:

• Full Time 12 months internship position (Dec 2024/Jan 2025 opening)
• Support the Investment Banking business of Commerzbank, mainly Capital Markets and Lending business in Singapore and Asia region by manging the process between Trading & Sales with support functions like legal, compliance, IT, etc.

Key activities:

• Assist business management in daily “run the bank” activities and management of issues surrounding ongoing business (eg. manual checking of trades vs. the Restriction/KYC List (Whirlpool), weekly management reports etc)
• Identifying and assessing profitable business opportunities in the region; quantifying resource requirements, implementing business plans and change initiatives
• To develop basic knowledge of the bank’s products such as –Fixed Income & Currencies, Commodities, Money Markets, Syndicated Finance, and Loans
• Support business development by undertaking research and analysis on the markets in Asia
• Develop understanding of products suitable for each target country / market in Asia, together with the regulatory challenges and constraints (eg. keeping the CM Asia and Singapore from the New Product Process list up to date, helping to minutes in the monthly Asia OpCo meeting with senior managements in Asia)
• Develop understanding key business drivers of the various business area, application of this knowledge to align own activities
• Assist in preparation of financial analysis to support strategic decisions by the business
• Assist in coordinating business-related projects, ensuring objectives are delivered
• Assist in the development of new processes, systems and procedures to meet changing business requirements
• Develop understanding to actively response to and identification of internal client requests (eg. providing support to gather data for regulatory reporting)
• Develop understanding to identify problems and all relevant issues in simple situations; development of possible solutions and their evaluation using standard procedures
• Lean to organisation and prioritization of own work, to deliver against agreed targets and deadlines
• Provide support to senior staff as directed, or ah-hoc support wherever required
• Initiates action to further improve skills and performance
• Play an active role in understanding an embracing the compliance culture of Commerzbank
• Adhere to the client governance policies and procedures and related Compliance tasks within the first line of defense concept of the bank
• To adhere to all relevant regulatory and compliance requirements

Formal education:

University degree or better – students/graduates from any school/course

Specialist knowledge (work experience, further qualification):

• Available to work full time
• No prior experience needed
• Have an interest in working with people in the financial markets
• Demonstrate an exceptional degree of initiative
• Able to deliver in high pressure and results-orientated environment
• A good level of computer literacy, including Excel and Powerpoint
• Fluent in English

Global Services (GS) plays a central role in our customers’ transformative cloud journeys, deeply integrating people expertise and technology capabilities at scale to shape customers’ end-to-end experiences with AWS. Across our key customer adoption success services - Training & Certification, Professional Services, Support Operations, Managed Services and Security - our builders make an impact every day across millions of individuals and thousands of customers ranging from Start-ups to Enterprises. Together with AWS Partners, our work enables and accelerates customers, unlocks value, drives AWS adoption, and helps transform businesses and public sector organizations across the globe, and we are propelled by our pursuit to be a differentiator when customers are evaluating cloud providers. The impact Global Services has on customers is as diverse as it is significant, helping them upskill their workforce, and with landing, operating, modernizing, and transforming their workloads on AWS, with value-add partners and security embedded throughout.

Growth Initiatives Sales/BD Specialist is responsible for GS sales/BD activities for a AWS-wide priority growth initiative. This role would represent GS as part of the cross-functional growth initiative team, contribute to the growth initiative strategy and plan, and work with customers, field, and GS BUs in executing and closing customer opportunities aligned to the initiative. This means: 1/ assessing and articulating GS value proposition for the customer cohorts targeted by the growth initiative; 2/ working with the relevant customer account teams, stakeholder teams, and partners to win customers as part of the growth initiative and for GS, and secure public customer references; 3/ test and iterate on viable win strategies, routes to market for GS services/offerings as part of the overall initiative; 4/ as necessary, provide feedback to the GS product teams to shape existing and/or assemble new GS offerings; 5/ partner with the GS deals team on tailored/customized proposals as part of the sales cycle; 6/ codify successful win strategies and tactics, motions, and plays for the account teams and GS BD/Sales teams

The role will earn trust and partner closely with the GS GTM/BD and GS BU Specialist Sales/BD, GS Deal Engine, and other key stakeholders across field Sales, Service/Industry Specialist Sales/BD, and APO. The candidate needs to be able to lead and influence cross functional pursuit teams within AWS, Amazon, and customer organizations. The role needs to be a self-starter, very comfortable venturing into new domain areas, able to quickly learn, and put together and execute a pursuit plan that achieves AWS and GS business outcomes.

The right candidate will have demonstrated experience in sales/BD for customer success related services at a technology products/services organization across a range of domains, both horizontal and vertical, and a history of delivering results. Relevant previous experience in a technology products/services organization in a sales/BD role is required. Experience with AWS services and how various capabilities in Global Services help drive AWS adoption of AWS will assist in a fast-start. The role will need a strong analytical acumen, synthesis, structuring, and problem-solving skills to translate ambiguous and incomplete information into actionable business development plans and deliver results. The role will need to ‘deliver results’ and have a bias for ‘action’, ‘earn trust’ with both executive and operating level stakeholders within GS, AWS, and customer organizations. Demonstrated experience in cross-functional stakeholder management and alignment, strong communications and influencing skills, a customer-obsessed, collaborative approach, and strong data/metrics bias is needed to be successful in this role.

Basic qualifications

• 5+ years of developing, negotiating and executing business agreements experience

Preferred qualifications

• Experience influencing internal and external stakeholders

The Early Mental Potential & Wellbeing Research Centre’s mission is to maximise every child’s mental and emotional capital by uplifting neurodevelopmental trajectories during early sensitive periods through interdisciplinary discovery science and translational technologies.

Toward this aim, we engage in 3 major activities and thrusts:

1) Core Discovery Research, Empowering Science: Basic neuroscience research and advanced computational models to understand individual neurocognitive potential, developmental trajectories, and risk and resilience factors;

2) Translation to Clinic & Pedagogy, Empowering Practitioners: Developing precision assessment and intervention tools to optimise parent-child social and mental health within clinical, education and community settings;

3) Translation to Real-World Technologies, Empowering Families: Creating scalable solutions and real-world technologies for parents to enhance their child’s mental and cognitive wellbeing at home.

We are looking for a Project Officer who will support EMPOWER’s Centre Director, Prof Victoria Leong, in providing assistance and managing administrative and operational aspects of the Centre’s various projects.

Key Responsibilities:

• Assist EMPOWER’s Centre Director and project leads in coordinating and managing the Centre’s ongoing projects. This includes tracking project timelines, deliverables, and milestones to ensure they are met on schedule.
• Provide daily administrative support for projects, including coordinating meeting schedules, preparing agendas, and taking minutes to ensure smooth project execution.
• Assist in following up on outstanding invoices and payments to ensure timely processing.
• Provide support in managing the Institutional Review Board (IRB) process, including tracking submissions, maintaining records, and ensuring compliance with ethical review procedures.
• Help prepare project reports, presentations, and other documentation for stakeholders as needed.
• Be proactive in learning and using various online tools and project management systems. Assist in setting up and maintaining these systems for tracking and reporting project progress.
• Ensure that all records are stored and organised systematically for easy retrieval when needed or for specific purposes.
• Help coordinate logistics for project-related events, workshops, and meetings.

Job Requirements:

• A strong Bachelor’s degree in Business Administration, Psychology or IT/Computing (non-exhaustive). Fresh graduates are welcome to apply.
• Demonstrates experience in project management, ideally with a background in local universities.
• Experience working with local & international collaborators or partners in a research or commercial context.
• Demonstrates strong organisational skills to manage multiple projects efficiently. Excellent attention to detail and a proven track record of keeping accurate records.
• Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word) and experience with meeting scheduling software (e.g., Outlook, Zoom, Teams).
• Excellent written and verbal communication skills, with the ability to clearly convey information and interact with diverse stakeholders.
• Ability to quickly learn and adapt to new online systems, tools, and technologies relevant to project management.
• Collaborative mindset with the ability to work effectively within a team environment while also being able to work independently when needed.
• Experience in project coordination or administrative support in a research and academic setting is a plus.
• Interest in neuroscience or psychology research, and working with children, would be an advantage.

Candidates with a proven track-record in one or more of these areas / Fresh graduates are welcome to apply.

We will begin reviewing applications from Dec2024/Jan2025 onwards, until the position is filled, and regret to inform that only shortlisted candidates will be notified.

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the centre of everything we do.

Key Responsibilities:

The Data Center Business Development Leader (DC BD) is a newly created role responsible for growing commercial equipment, controls and service sales with specific focus on expanding our Data Center customers. Your extensive knowledge about Data Center products along with exposure in the HVAC industry will help drive our business objectives to deliver end to end sustainable, intelligent climate and energy efficiency solutions for our customers.

The ideal candidate will possess a deep understanding of data center solutions and have a proven track record in sales and business development. This role will focus on identifying market opportunities, engaging customers, managing accounts, and overseeing the bidding process for data center cooling solutions.

• Market Mapping: Identify and analyze market opportunities for data center cooling solutions in Vietnam, focusing on customer needs and industry trends.
• Customer Engagement: Foster relationships with key stakeholders, including colocation providers, hyperscalers, and enterprise accounts, to understand their requirements and tailor solutions accordingly.
• Account Management: Manage existing customer accounts, ensuring high levels of satisfaction and retention while driving new business opportunities.
• Bidding Process: Lead pre-bid activities, develop competitive proposals, and participate in tender submissions to secure new contracts.
• Negotiation and Closure: Negotiate terms and conditions with customers to finalize agreements and achieve revenue targets.
• Cross-Functional Collaboration: Work closely with internal teams, including engineering, operations, and regional Centers of Excellence (CoEs), to align strategies and support customer needs effectively.
• Sales Strategy: Develop and implement effective sales strategies to achieve business goals and enhance market presence

Requirements

• Minimum of 7 to 10 years of experience in sales and marketing of data center solutions and products.
• Proven track record in managing accounts at a country level, particularly within the data center industry.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills to engage with diverse stakeholders.
• Proficiency in negotiation and closing sales effectively.
• Ability to work independently as an individual contributor while collaborating with cross-functional teams.
• Familiarity with data center cooling technologies and solutions.
• Experience in working with plan and specification teams.
• You are eager to have a high degree of ownership, directly framing and influencing strategic decisions.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

We are seeking a Relationship Manager to manage our corporate customer portfolio, predominantly Indonesia based.

Key Responsibilities:

• Identify business opportunities, maintain and develop relationship with prospective and existing customers
• Evaluate credit and formulate structure of facility
• Prepare credit proposals and credit reviews
• Inspect and evaluate credit documentation to ensure facilities comply with agreed terms
• Ensure compliance with internal and regulatory guidelines
• Maintain and update credit files and documentation

Requirements

• University degree with at least 6 years of relevant working experience preferably in the banking industry in Indonesia or Singapore
• Familiar with the business cultures of Indonesian organizations and the ability to converse and formulate reports in Bahasa to Head Office
• Able to multitask, work under pressure and meet deadline
• Strong analytical, written and interpersonal skill

As a Business Continuity Management (BCM) Consultant, you will be involved in developing, implementing, and maintaining Business Continuity (BC) and Disaster Recovery (DR) programs for the Data Centre. This role requires a proactive professional capable of analyzing risks, creating response strategies, and collaborating with cross-functional teams to ensure organizational resilience in the face of potential disruptions.

What will you do?

• Implement and manage Business Continuity and Disaster Recovery frameworks and infrastructure services complying to BCM standards and best practices.
• Lead the support team members that are key to the successful delivery of the services.
• Manage change to service projects’ scope and schedule to maintain customer satisfaction.
• Understand clients’ business environment and challenges. Applies knowledge to address clients’ issues.
• Apply information gathering methods, tools and techniques, which are appropriate to the information required and sources available e.g. focus groups, structured interviews, design of questionnaires/surveys, observation, statistical analysis, etc.
• Observe and analyse information to identify trends and issues, identifies root causes to problems, employs structured approaches to generate ideas, evaluates and selects actions. Recommends courses of action that are supported by sound rationale, objective facts and research.
• Craft clear, well organised reports/messages/papers and bringing out the value to the customer.
• Manage customer relationship during the projects deliveries through strong governance and communications skills.
• Provide pre-sales support for Request For Proposals by sizing delivery cost, writing of proposals, customized response for bid questions and presentation on Service Projects Implementation to potential customers.
• Ensure that customer projects are completed to a high quality and to the customer’s satisfaction.
• Manage and maintains Recovery Centre’s certifications and audits requirements.

Yong-en provides integrated community care and social services, using a holistic approach to provide person-centred care to different groups of people in need and to their caregivers.

We provide effective and professional care services for underprivileged individuals, families and the elderly. We harness the power of meaningful public and private partnerships, and dedicated volunteers, to serve our beneficiaries’ interests as priority, and collectively to empower our community.

The incumbent partners the Executive Director, in execution of various HR activities in the employee life cycle and administrative matters for the Centre.

Job Responsibilities

• Manage manpower planning and all aspects of the employee life cycle for all positions
• Prepare annual manpower budgets, monthly payroll processing, yearly income tax reporting, and benefits administration
• Manage the performance management framework and processes
• Administer learning and development initiatives based on the Centre's and employee capability needs
• Develop and implement career development policies, frameworks, and programmes
• Plan, communicate and execute employee engagement activities
• Manage employee exit processes, including conducting exit interviews and administering exit clearance procedures
• Manage facility management, procurement, corporate insurance administration and workplace safety & health and take on the role of Environmental Control Coordinator
• Involved in corporate secretarial work on annual submissions to ROS and Charity Portal
• Coordinate logistics and arrangements for management committee and sub-committee meetings and AGM
• Handle any other HR or office administrative matters as required

Job Requirements

• Minimum degree in Human Resources, IHRP CP certified, with at least eight (8) years of working experience in a similar capacity
• Good knowledge of Singapore employment legislation and HR best practices
• Strong organising and problem solving skills, able to multi-task and detail oriented
• Service oriented, team player and adaptable
• Strong communication and interpersonal skills
• Able to build trust and develop positive working relationships with staff
• Hands-on experience with payroll software and strong Microsoft Office skills, especially Excel
• Interest in working in the Social Service sector

Only candidates who meet the requisites and are shortlisted will be notified.

• Apply technical knowledge and customer insights to create a migration and modernization roadmap with customers using the Cloud Adoption Framework (CAF). Architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, while orchestrating key resources and infusing key Infrastructure technologies (e.g. Windows and Linux IaaS, Security, Networking, etc.), and Application Development and DevOps technologies (e.g. App Service, containers, serverless, cloud native, etc.) as appropriate
• Collaborate with other Cloud Solution Architects and Microsoft stakeholders in developing complex end-to-end Enterprise solutions on the Microsoft Azure platform
• Ensure all solutions leverage the design and operations guidance according to the Well-Architected framework across all pillars, including performance efficiency, security, operational excellence,reliability, and cost optimization
• Run Architectural Design Sessions to build plan for implementing solution governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps towards production deployment. Use CAF Landing Zones to rapidly prototype and deliver proof-of-concepts that accelerate production deployment
• Develop deep relationships with key customer IT decision makers, who drive long term cloud adoption within their company to enable them to be cloud advocates
• Troubleshoot technical issues to prove the value of implementation of Azure technologies
• Collaborate with others in developing complex end-to-end Enterprise solutions on the
• Microsoft Azure platform

Requirements

Education / Experience:

• Degree in Computer Science, Information Technology, Engineering, or related field preferred
• Min 6 years experience

Skill Sets:

• ​Certification in one of the following technologies preferred: Cloud Infrastructure, Data Analytics, Networking, Security, cloud-native application architecture (i.e. containers, microservices, API management), modern software development techniques like DevOps and CI/CD tool chains (i.e. Jenkins, Spinnaker, Azure developer services, GitHub) and container orchestration systems (i.e. Docker, Kubernetes, Cloud Foundry, Azure Kubernetes Service, GitHub), AI/ML, IOT, etc.
• Certification in one or more of the following programming languages preferred: C++, C#, Java, Node.js, Python
• Experience and understanding of large- scale application portfolios in enterprise-wide environments(including migration of on-premise workloads to the cloud)
• Knowledge and hands-on experience of Containers, Micro-Services and Kubernetes
• Ability to articulate Technical and Business value of Cloud services to customers and stakeholders
• Experience conducting Assessment & Discovery workshops with customers, designing scalable and highly available cloud service architectures, and then implementing them for customers
• Hands on experience with Azure and/or AWS and/or GCP
• Knowledge of Hybrid and Cloud Networking along withCloud Native Security Technologies
• Hands on experience in IAC (Terraform and other automation) tool sets
• Hands-on experience working with business units to transform workflows

Our client is a global MNC in Chemical industry. Due to their current expansion plan, they are looking for a Business Development Manager to join their Sales Team from Biopharmaceuticals division, in hopes of developing the current high performing team. They are located in the West area.

Duties of Business Development Manager:

• Identifying and cultivating business prospects.
• Nurturing relationships with current collaborators and partners.
• Engaging with various stakeholders at different organizational levels.
• Conducting market and competitor research.
• Participating in negotiations and transaction.
• Any other adhoc duties as assigned by supervisor

Requirements:

• Degree in Pharmacy / Lifescience/ Business or related field
• At least 5 years experience in cell & gene therapy or related field, with exposure in Contract Development and Manufacturing Organization
• Comfortable with travelling in both local and overseas. Possess regional exposure is advantageous for new market penetration

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Regional Business Operations Lead

Position Overview
We are seeking an experienced and dynamic Senior Director of Account Business Operations to join our team, focusing on driving strategic initiatives and managing a high-performing, multi-functional team providing facilities management services for our Asia Pacific global technology client. This role is crucial in enhancing client relationships, delivering exceptional service, and achieving key performance indicators. If you are passionate about fostering partnerships, leading transformative programs, and possess strong commercial acumen, we want to hear from you!

Key Responsibilities

• Client Relationship Management
  Proactively cultivate and nurture strong partnerships with key client stakeholders to ensure alignment and satisfaction.
  Collaborate closely with the client to translate their Objectives and Key Results (OKRs) into actionable, results-driven programs and initiatives.
  Collect and analyze client feedback to continuously improve service delivery and maintain high-quality standards.
• Program Development and Management
  Shape and implement a comprehensive program management strategy that leverages best practices, tailored to meet the unique needs of the account.
  Work in tandem with account Subject Matter Experts (SMEs) to develop and execute innovative regional programs in areas such as program management, communications, business insights, vendor management, procurement, governance, performance management and transformation.
  Act as a key liaison between account SMEs and the wider account team to ensure seamless service delivery and operational excellence..
  Oversee the “Engine Room,” a dedicated transformational team focused on optimizing processes and driving continuous improvement, enabling operations teams to concentrate on core service delivery.
• Team Leadership
  Lead and inspire a diverse team of 20 SMEs, ensuring they are equipped with the tools and personalized support needed to excel in their roles.
  Foster an environment of open communication and cross collaboration, encouraging team members to share ideas and contribute to collective goals.
  Utilize your leadership acumen to influence and motivate the broader operations team, driving impactful results.
• Strategic Planning and Execution
  Lead and champion strategic initiatives that align with both client objectives and account goals, driving long-term success.
• Contract Governance and Administration
  Serve as the primary governance and contract administrator, ensuring all contractual obligations are met.
  Rigorously monitor compliance with contractual obligations while striving to exceed Key Performance Indicators (KPIs).
  Maintain robust scoring mechanisms for strategic KPIs that incentivize high performance and transparency.
  Uphold a comprehensive governance and reporting framework, ensuring accountability and transparency.
  Ensure ongoing maintenance of the master service agreement and local country agreements, aligned with JLL standards.

Required Skillsets

• Client Focus & Relationship Management
  Demonstrated ability to effectively engage with a wide range of stakeholders, including JLL and client executives, to build trust and foster collaboration.
  Strong conflict resolution skills, with a proven ability to navigate complex situations while balancing client needs with organizational objectives.
  Professional and proactive approach to customer service, with a commitment to delivering exceptional stakeholder engagement experiences.
• Leadership and Team Development
  Proven track record of effectively leading and developing high-performing teams, fostering an inclusive and motivating work environment.
  Experience in promoting a culture of collaboration, constructive feedback, and continuous professional development among team members.
  Ability to coordinate activities across multiple functions and departments to achieve operational success and drive team synergy.
• Program Management & Organizational Skills
  Exceptional planning and organizational skills, with the ability to prioritize competing tasks and meet tight deadlines in a fast-paced environment.
  Flexibility and adaptability to navigate rapidly changing circumstances and address complex issues as they arise.
  Strong aptitude for managing multiple projects simultaneously while maintaining a focus on quality and detail.
• Problem Solving & Strategic Thinking
  Resourceful and innovative thinker, skilled at navigating ambiguous situations in a dynamic and evolving business landscape.
  Strong analytical capabilities, with a proven ability to develop and implement long-term, strategic solutions that drive value.
  Open to exploring new ideas and challenging the status quo, fostering a culture of continuous improvement and innovation.
• Communication & Interpersonal Skills
  Excellent verbal and written communication skills, with the ability to convey complex information clearly and persuasively.
  Proficient in writing and interpreting contracts, ensuring all stakeholders are aligned and informed.
  Strong attention to detail, ensuring that all outputs are consistently high quality and meet organizational standards.

Qualifications

• 10+ years experience in facilities, property management, consulting or a related field with a strong background in client relationship management and program execution.
• 5+ years experience in a diverse leadership role.
• Bachelor’s degree in a relevant discipline or equivalent experience/certification preferred.
• Proven ability to lead large-scale business operations across multiple countries in the Asia Pacific region, demonstrating cultural sensitivity and adaptability.

Join us to shape and drive exceptional client experiences while leading a dynamic team in a collaborative environment. Your leadership will make a tangible impact on our operations and client satisfaction!