ROLE SUMMARY

The Human Resources Executive supports all aspects of the HR Department. He/She must possess strong HR generalist competencies and be the go-to person for all employee-related issues.

This job position is important to the College’s educational success as faculty and staff are our most important assets. Influencing a cohesive and productive workplace and promoting the College’s values where everyone works to realize the College’s established mission and objectives is key.

The scope of work will involve administering the full spectrum of HR’s day-to-day functions and support the HR Leader/s in strategic HR management, organization development and HR relationships with internal and external stakeholders. Coordination of schedules and general admin support to the Key Leadership are also part of the responsibilities from time to time.

KEY FUNCTIONAL RESPONSIBILITIES

· Proactively keeps up to date with the regular changes in labour regulations and HR practices/new ideas to ensure the HR policies and procedures are well communicated and in compliance with labour laws.

· Builds relations with and supports employees in relation to work visas, contracts, family relocation, insurance etc matters with empathy.

· Update and maintain all HR digital files, drives and records are kept meticulously and confidentiality is not compromised.

· Coordinates and supports the complete talent acquisition process cycle ensuring all necessary documents, checks, compliance and announcements are followed through for on & off-boarding with proper processes, digital filing and records.

· Prepares and submits all claims and monitor employee entitlements with clear records and tracking reports eg L&D applications, leave, medical, insurance etc.

· Source and coordinates staff activities, programs and vendors that support and encourage employee engagement and communication eg prayer meetings, new employee/farewell gatherings, mental wellness, staff retreat, L&D talks/workshops, fund raising, volunteers engagement etc.

· Support HR administration for HR systems, government funding initiatives, various applications for work visas, statutory regulations, HR calendar, recruitment drive, College events, annual appraisal, operations safety and crisis management etc.

· Update and coordinate HR reports, data and trends research, grants and funding opportunities that benefit the College

· Performs other duties/projects as assigned.

PRE-REQUISITES

Education and Experience

· Singaporean or Singapore PR only.

· Diploma or Bachelor’s degree in Human Resources, Business Administration or related field.

· A minimum of 2 years of human resource practitioner experience is preferred but fresh grads who desires to be trained are welcome.

Attributes

· Excellent verbal and written communication skills.

· Able to speak, read and write Mandarin is required.

· Excellent teamwork, interpersonal, negotiation and conflict resolution skills.

· Excellent organizational skills and attention to detail.

· Strong analytical and problem-solving skills.

· Ability to prioritize tasks with timely response.

· Ability to act with integrity, professionalism and confidentiality.

· Strong knowledge of employment-related laws and regulations.

Job Description:

• Oversee the full spectrum of the HR central resourcing of medical specialists from interviewing to on-boarding.
• Oversee the Total Performance Management for clinicians at cluster level which include ensuring data preparation, analysis and charting to calibration.
• Work with partnership with Centre of Excellence Manpower Planning & Analytics on specialist manpower planning in the cluster on manpower discussions at the clinical service line, monitor the manpower for the future, map out specialty pipeline and identify instability in the workforce, basic analysis of adequacy of manpower, craft and document discussion meetings as well as track the progress of this work.
• Work progressively with various Centre of Excellence and relevant key stakeholders on the edical human resource related policies, make recommendations to ensure that they are relevant and in compliance with the regulatory requirements and are up-to-date with the healthcare climate changes.
• Provide professional advice on the interpretation of HR policies, procedures, legislation, manpower planning relating to clinicians.
• Lead, manage, coach and motivate the HR Executives to ensure effective, efficient and professional delivery of HR plans, programmes, processes and services and undertake projects/assignments which may be assigned from time to time.

Job Requirements:

• Candidate should have supervisory experience in leading a team.
• A Bachelor’s degree in Business Administration, Arts or its equivalent.
• Minimum 15 years of HR experience with a demonstrated track record in Human Resource function with outstanding management abilities and leadership.
• Team player, independent, resourceful and adaptable in a dynamic work environment.
• Good numeric sense, meticulous and a strong problem-solver.
• HR Experience in healthcare sector will be an added advantage.

Interested candidates kindly email your updated resume to [email protected]

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Megan Chan Xin Yi

Registration Number: R24123277

EA License No: 06C2859 (MCI Career Services Pte Ltd)

DUTIES AND RESPONSIBILITIES

1. Payroll administration handles. E.g. employee reimbursements, bank files, and payslips.
2. Mandatory insurance involves registration and renewal of insurance accounts.
3. Submission of statutory claims deal with administration and application for various leave types.
4. Onboarding / offboarding includes contract drafting, settlement letters. For new hires, onboarding initiatives and support.
5. Providing comprehensive HR management and operational support services, including work permit renewals, worker levy payments, employee correspondence addressing daily HR inquiries, and maintaining electronic personnel files.
6. Handle all administrative tasks covers a range of HR tasks, from reminders to Info-tech HRMS electronic file maintenance and data entry in human resources information systems and audits for accuracy and compliance.
7. Take ownership of end to end recruitment processes, including but not limited to job postings, candidate sourcing to selection.
8. Performance management involves employee development, appraisals, and improvement plans.
9. Compensation and benefits provide advice and support for salary benchmarking and benefits planning.
10. Coordinate training programs and development initiatives for employees.
11. Provide advice and handle all employee inquiries on HR related matters.
12. Overseeing and maintaining office supplies, maintaining cleanliness, and organizing corporate mail and deliveries for employees.
13. Filing management entails systematically maintaining and organizing all business records.
14. Handling inbound calls.
15. Handling and maintaining the stock items records.
16. Liaise with suppliers, issue purchase order to suppliers & coordinate the purchases. If needed, to look for new suppliers; obtain quotations from suppliers, comparison of pricing and follow up till items delivered. There have others administrative stuffs to support and help.
17. You are responsible for all duties assigned to you by the Directors of the Company in the capacity for which you are employed.
18. You shall co-ordinate and co-operate with all your co-workers as and when necessary. You shall cover duty for administrative assistant whenever they are on leaves.
19. You shall report to the Directors and or any other officials designated by the Directors for the discharge of your duties.

Core Responsibilities:

• Ensure accurate and timely updates of clients records in database and ensure timely submission of clients data to relevant authorities and agencies

• Responsible for Info Tech software

• Issue suppliers cheque, GIRO and Telegraphic Transfer

• Giro and bank payment posting

• Daily petty cash posting

• Petty cash reimbursement

• Payroll, leave, attendance records, duty roistering submission

• Responsible for procurement of stationery and equipment for office use and maintain monthly stock count

• Responsible for procurement of refreshments for weekly meetings

• Responsible for photocopying and distributing of circulars and collating, collecting of reply slips from clients, coaches, parents and or caregivers

• Perform front desk reception and customer service duties such as attending to incoming calls and walk-in visitors

• Human Resources Spectrum and Info Tech software

• Any other duties required by supervisor

Location: 201 Jurong East Home

Candidate Requirements

Bilingual in both English and Chinese, with excellent written and verbal communication skills in both languages. (enable to handle phone inquiries from English and Chinese-speaking Clients)

Minimum a Certification in Adminstration, Accountancy, Human Resources or other relevant disciplines.

Technical Competencies:

• Must be able to manage a full set of accounts, including payroll.

• Accountancy info tech system, or other relevant disciplines.

• High levels of patience and passion for working with adults with disabilities.

• Proficient in Microsoft office especially excel, power point.

Core Competencies:

• Bilingual in both English and Chinese, with excellent written and verbal communication skills in both languages. (in order to handle phone inquiries from Chinese-speaking customers)

Job Description:

• Conduct marketing research and data analysis to expand and nurture the leads pool. Convert leads into sales opportunities.
• Perform outbound cold-calling to introduce Yonyou’s products/services to clients over the phone.
• Explore and identify new potential leads via various channels. Demonstrates professionally with potential customers via phone, email, conferencing, webinars, and face-to-face, to discover their business needs and develop a positive business relationship.
• Understand customer needs and present tailored Yonyou ERP solutions.
• Collaborate with presales and internal teams to deliver customer-centric solutions.
• Foster strong client relationships and ensure customer satisfaction.
• Report sales performance and contribute to business strategy planning.

Required Experience

• Graduate in Marketing, Information Technology, Business Administration,and Accountancy.
• Prior experience related to Cloud Solutions, Business background (accounting/finance/supply chain/manufacturing), and experience in ERP solutions (SAP, Oracle, Netsuite, Microsoft Navision) will be advantageous.
• Experience in B-to-B sales in ERP or IT solutions will be an advantage.
• Passionate, self-motivated, good team player, and responsible.
• Excellent communication, presentation, networking, and negotiation skills.
• Experience in prospecting, lead generation, and sales management will be a plus, and business analytical skills are preferred.
• Competent IT skills with a working knowledge of Microsoft Office, google programs, and social networking tools.
• Proficiency in both Mandarin and English to liaise with Mandarin-speaking customers.
• Be able to go on business trips in the SEA
• Good command of English and Chinese to communicate and present with customers.

We are seeking a highly organized and detail-oriented Project Resource Specialistto manage resource planning, subcontractor liaison, project status coordination, and production data management for our ongoing projects. This role will work closely with various teams, including operations, tender and contract departments, and subcontractors, ensuring that all resources are effectively allocated and that project goals are met on time and within budget.

Job Description

• Resource Planning: Develop, maintain resource plans for ongoing projects, ensuring the appropriate allocation of resources (personnel, equipment, materials) to meet project timelines and objectives and monitor resource utilization as needed to optimize productivity
• Subcontractor Sourcing and Liaison: Source and evaluate subcontractors based on project requirements, performance, and budget. Establish, maintain Subcontractor having strong relationships with subcontractors, ensuring their alignment with project goals and timelines. And manage subcontractor performance to ensure compliance with contracts and quality standards.
• Collaboration with Operation Team: Liaise regularly with the operation team to monitor the progress of projects and address to any issues related to project execution. Provide regular updates on resource availability, constraints, and project status, ensuring alignment between resource planning and project execution.
• Coordination with Tender and Contract Team to ensure that project budgets and timelines are accurately reflected in planning and resourcing and assist in the preparation of project proposals, ensuring that resource requirements are incorporated into the budgeting process.
• Production Data Management: Collect, update, and analyze daily production data to track project performance and resource utilization. Prepare regular reports on project status, production metrics, and resource usage for senior management and other stakeholders and Identify potential issues and areas for improvement in project performance and recommend solutions.

Requirements

• Bachelor's degree in Project Management, Engineering, Business Administration, or related field.
• Minimum of 2 years of experience in project resource planning, project coordination, or a related role.
• Proven experience liaising with subcontractors, operations teams, and other key stakeholders.
• Strong knowledge of project budgeting and cost management.
• Excellent organizational, communication, and problem-solving skills.
• Proficient in resource management software and project management tools (e.g., MS Project, Primavera, etc.).
• Strong multitasking and time-management abilities.
• Familiarity with Python, Microsoft Power BI, and Excel for data analysis and reporting is an advantage.
• Ability to analyze data and generate reports for management.
• Ability to work effectively under pressure and meet deadlines.
• Detail-oriented with a focus on accuracy and quality.

Our client is an Insurance MNC has large presence in Asia, looking for Reward Manager to join thier team in Singapore.

Compensation & Benefits

• Work closely with the market HR teams and business leaders on policy; work with the Regional Head of Reward in drafting and updating policy.
• Work closely with company and enterprise C&B teams as part of a wider community of practice.
• Conduct a current state assessment with a heat map and potential risk (if any), then leverage global programs, practices, and technology to determine if there is scope to harmonize them into one flexible benefits plan for a consistent and best-in-class employee experience.
• Compensation support: Prepare the Compensation for proposed salary offers and adjustments and recommend corrective or alternative actions to resolve pay problems within company's guidelines and the compensation governance process.

Compensation

• Build and maintain an excellent understanding of company’s overall compensation philosophy.
• Contribute to the design and implement levelling (per agreed governance) and compensation structures within the region (salary ranges, variable pay targets).
• Advise on and secure approvals for BAU comp changes and new hire packages, personally approving and/or escalating for additional approvals where necessary (per agreed governance).
• Deliver market data analysis (e.g. engagement with vendors, selection of appropriate vendors, production and delivery of analyses to business leaders)
• Support region on regulatory compensation matters within aligned markets, including proactively understanding, socialising and addressing developments.
• Responsible for the operational delivery of the year-end compensation cycle within the region.

Benefits

• Design and maintain target suite of benefits within one or more countries.
• Design and maintain benefits structures (pension targets, benefits eligibility by seniority) in assigned countries.
• Consult/lead on benefits vendor selection; take ownership as required
• Analytics: Contribute for the delivery of HR Analytics to regional HR teams, working closely with the International HR Analytics Lead.
• Process: Support to manage the recurring processes, including the annual compensation review process, salary planning, and budgeting; market and salary adjustments, promotions, bonus payments, and merit reviews; development of the merit matrix and bonus guidelines; and education and guidance to managers on the proposal.

Requirements

• Bachelor's degree in HR or business study
• Solid experience in C&B
• Worked in Financial services company
• Proficient in Excel and other HR tools and systems
• Min 5 years of experience
• Strong communicator, both written and verbal

Job Description

The HR Business Partner is a seasoned subject matter expert, responsible for serving as a consultative business partner to senior managers within assigned business groups.

The primary responsibility of this role is to participate in the implementation of strategies relating HR and provide general HR support to employees in their area of responsibility and/or stakeholder group.

The HR Business Partner has specialist knowledge and answers queries related to their area of responsibility and/or stakeholder group.

As Organization Development Specialist, the ideal candidate comes with strong background:

• Organization Transformation: Strategic Planning and manage pockets of oragnization transformation
• Needs Assessment: Conduct thorough analyses to identify organizational needs and opportunities for improvement. This involves employee surveys, performance reviews, and various diagnostic tools.
• Program Design: Develop customized programs focusing on leadership development, talent management, employee engagement, and succession planning. These initiatives are designed to align with the organization's strategic goals.
• Change Management: Guide and manage organizational changes, ensuring smooth transitions and minimal disruptions. This includes planning, communication, and support throughout the change process.
• Culture Building: Foster a positive organizational culture that supports the company's values and mission. Engage employees through various initiatives and facilitate a cohesive, collaborative work environment.
• Data Analysis: Utilize data analytics to measure the effectiveness of development programs. Continuous improvement is achieved by analyzing feedback and performance outcomes.
• Consultation: Act as an internal consultant to managers, providing expertise on organizational best practices and development strategies

Key Responsibilities:

• Supports the design, development and execution of talent management.
• Analyzes business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience.
• Supports the creation of effective employee relations, retention and rewards programs.
• Contributes to the design and implementation of strategies relating to the workforce planning, development, engagement and general HR support of employees in the area of responsibility and/or stakeholder group.
• Acts as a consultative business partner to the assigned stakeholder group by advising them of trends in HR practices, the labor market and general developments that could impact on the human resources in the area of responsibility.
• Executes programs developed by the relevant HR / CoE team in the assigned stakeholder group.
• Works across multiple teams to driving change in the organization.
• Assists with the implementation of HR programs as required.
• Ensures that all employees are mapped to the correct organizational job profile and continuously ensures alignment to the job architectures to drive effective employee metrics.
• Assists in the deployment, management and measurement of learning and development programs.
• Proactively support the compilation of talent pipelines, execute targeted recruitment campaigns for prospective employees and support any other initiatives required to effectively recruit for the area of responsibility.
• Contributes to driving the on-going engagement of employees in the assigned stakeholder group through communication, information sharing and knowledge management.
• Undertakes regular reviews of data and trends to understand performance and productivity drivers in the relevant employee base.

Knowledge and Attributes:

• Seasoned knowledge of strategic HR planning, talent management, and organizational development.
• Seasoned knowledge of labor laws, employment regulations, and HR compliance requirements.
• Seasoned expertise in performance appraisal processes, goal setting, and performance improvement techniques.
• Seasoned knowledge of recruitment strategies, candidate sourcing, and selection methods to attract and retain top talent.
• Ability to handle employee relations issues and resolve conflicts.
• Seasoned understanding of HR policies, procedures, and best practices.
• Seasoned knowledge of compensation principles and benefits programs to ensure competitive and equitable rewards for employees.
• Seasoned expertise in identifying training needs and developing learning programs to enhance employee skills and capabilities.
• Excellent communication and influencing skills to engage with senior executives and stakeholders.
• Seasoned proficiency in managing organizational change and leading change initiatives.
• Ability to make informed and data-driven decisions that impact HR and organizational outcomes.
• Seasoned skills in using HR data and metrics to derive insights and support data-driven decision-making.
• Demonstrates high ethical standards and maintaining the confidentiality of sensitive HR information.
• Seasoned ability to influence and persuade business stakeholders to gain support for HR initiatives.
• Eagerness to stay updated with the latest HR trends, industry best practices, and professional development.

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent in a Human Resources or business.

Required Experience:

• Seasoned demonstrated experience in similar senior HRBP role preferably gained within a global IT organization.
• Seasoned experience developing and implementing HR strategy and policy.
• Seasoned demonstrated experience working in partnership with a range of stakeholders including managers, trade unions, employees and external partners.
• Seasoned demonstrated experience managing conflict and sensitive issues and achieving positive outcomes
• Seasoned demonstrated experience developing and managing change projects and programs.

PRIMARY DUTIES:

• A key collaborator to the Consulting Team, Team Leaders and Business Manager and other stakeholders within AKG Singapore Career Matching Programme.

• Meet pre-determined Key Performance Indicators to maximize the achievement of employment outcomes and ongoing support targets by team members

• To partner with Team Leaders, mentor and support the Consulting Team, on addressing gaps in industrial knowledge, reverse profiling, and nominations for caseload progressions. Ensuring that the client’s barrier is properly diagnosed, and Resume is at the marketable level to ensure job placements.

• Able to identify, engage, and work with strategic partners, employers and collaborators to create new opportunity, which include intermediaries such as professional bodies, trade associations and chambers, unions, enterprises, self-help groups, to reach out to the underserved sectors.

• Developing an employer engagement strategy for the covered sectors to build and maintain strong company partnerships within the targeted industry.

• Establish, grow and maintain the relationships with companies and organisations within the relevant sectors.

PRE-REQUISITES

• With proven track record working in B2B or B2C, partnering with Employers, handling recruiters and Head of Business Units with corporates

• Strong industrial knowledge within certain specific grow sector will be a plus point

• Strong understanding towards labour market, government funding and programme, especially for Mid-Career Switchers.

• Evidence ofsetting and achieving targets across a broad range of KPI’s.

• Hunter mentality with Hybrid model, actively solicit for new leads and able to build long term relationship, managing both new and existing Employers.

• A team player, with good interpersonal skills, specifically around building rapport, listening, questioning, influencing skills to enable, build and maintain effective relationships.

• Strong communication (written and verbal at professional levels) as well as interpersonal skills. A confident persona that enables trust and credibility to be established quickly

• Fast learner and self-starter, who can adapt to a fast-changing environment. Able to develop strong industrial knowledge and relationships, and in time to come, to be recognised as the Industrial Expertise.

QUALIFICATIONS

• Minimum Bachelor’s Degree, Diploma or Tertiary education in any discipline.

• Consistent career track record

*Attractive monthly incentive scheme on top of base salary.

*Flexi-work arrangement

*Performance Bonus and AWS

*Flexi Benefits

*Medical / Dental Insurance Coverage

 JOB TITLE: Senior Field Marketing Manager, Partner Marketing (Asia)

Position Overview

ServiceNow is seeking a highly organized, goal-oriented, and self-directed Partner Marketing Professional to join our dynamic marketing team. This individual will be an active contributor to our larger marketing initiatives, working closely with key partner leaders, Alliances, Channel Management, global and regional campaign teams, and various ServiceNow business units. The ideal candidate will possess proven experience in managing relationships with strategic partners and developing joint marketing plans, including market awareness and demand generation programs that align with revenue targets. Adaptability, integrated program development, and the ability to thrive in a fast-paced, high-tech environment will be critical to success.

Essential Duties and Responsibilities

• Strategic Partner Collaboration: Work closely with ServiceNow Account Directors and partners to gain a deep understanding of their business objectives and challenges. Translate these insights into a comprehensive partner marketing plan aligned with broader business goals.
• Joint Marketing Program Development: Create, manage, and execute joint marketing programs with partners that drive measurable growth in pipeline and revenue. Develop campaigns that align with both ServiceNow’s and the partner’s objectives.
• Global & Regional Campaign Execution: Localize and adapt global partner marketing campaigns for regional markets. Ensure consistent and impactful execution across regions, optimizing for local nuances and market needs.
• Cross-Functional Alignment: Facilitate collaboration between global and regional marketing teams, field marketing, and other stakeholders to ensure seamless program execution. Align partner marketing efforts with broader sales and business objectives for successful regional activation.
• Performance Tracking & Optimization: Measure key performance indicators (KPIs) and metrics to track the success of marketing initiatives. Regularly analyze program performance and provide actionable recommendations for continuous improvement.
• Agency & Resource Management: Manage local marketing agency relationships and resources to scale partner marketing programs. Ensure high-quality execution and timely delivery across the partner ecosystem.
• Innovation & Best Practices: Continuously explore new marketing trends, innovations, and best practices to enhance program effectiveness. Elevate partner engagement and campaign results through creative approaches.

Required Qualifications

• Experience: Minimum of 10 years of marketing experience, with a focus on Partner/Channel Marketing. Experience in regional marketing roles, particularly in global, matrix-based, and collaborative organizational settings, is preferred.
• Marketing Knowledge: Strong understanding of digital marketing, content creation, messaging, and execution. Proficiency in inbound and outbound digital strategies, including web, search, social, nurture, and relationship-based marketing.
• Communication Skills: Excellent verbal and written communication skills, with a proven track record of influencing and collaborating across teams and geographies. Ability to engage with senior executives and communicate at all organizational levels.
• Strategic Thinking: Ability to quickly understand complex concepts, translate technical capabilities into customer benefits, and develop strategic marketing plans that drive business results.
• Project Management Expertise: Exceptional project planning and execution skills, with a strong sense of ownership. Ability to multitask, prioritize, anticipate obstacles, and provide solutions in a fast-paced environment. Demonstrated drive for excellence in execution and achieving challenging goals.
• Storytelling & Writing: Strong storytelling and writing abilities to create compelling marketing content that resonates with diverse audiences.
• Global Perspective & Travel: Willingness to travel internationally for partner meetings, industry events, and customer engagement as needed.

Ideal Candidate Profile

The ideal candidate will be a strategic, results-oriented marketing professional with a proven track record of success in partner marketing within a high-tech environment. They will be comfortable managing relationships with diverse stakeholders, driving joint marketing initiatives, and navigating complex, global organizational structures. A passion for innovation, an analytical mindset, and the ability to adapt to changing market dynamics will be key drivers of success in this role.

 Education & Qualifications

• An undergraduate degree in marketing/business (or equivalent) is required and an advanced degree is strongly preferred.

• Position: Audit Partner
• Working Hours: 9am - 5:30pm
• Working Days: Monday – Friday
• Basic Salary Range: $10k - $15k (Depends on Experience)
• Location: International Plaza (Tanjong Pagar MRT)

The Audit Partner will oversee our teams in Singapore, Malaysia, and Vietnam, managing a clientele that includes many established MNCs and listed companies, both locally and internationally.

Responsibilities:

Oversee full spectrum of assurance client portfolio, The ideal candidate is single minded in their pursuit of ensuring compliance, ethical and achieves this goal through optimizing reporting procedures and driving the successful function of the audit team.

• Manage a portfolio of assurance clients , developing new client relationship to ensure business growth.
• Responsible for audit engagements’ quality is in compliance with professional standards and requirements, delivery, and budget including control of billings and payment collection.
• Performance other non-audit assignment such as - IPO, financial due diligent, valuation, etc.
• Possesses and conformance with up-to-date technical knowledge on auditing, IT and accounting.
• Coach and develop people by sharing knowledge with team members and helping team members attain experiences that cultivate technical competences.
• Actively impart technical skills to team members through on-the-job training (OJT), constant check on performance of the team and tries to resolve any discrepancies, if any.
• Manage multiple engagements concurrently with various teams to efficiently meet client deadlines.
• Ensure that auditing functions are completed in a professional manner and on the given time.
• Collaborate and communicate with the respective partners on client issue resolution and make recommendation for any legal, regulatory, and accounting issues that arise during an audit engagement.
• Conduct internal training for assurance and other departments on SSA, SSQM and FRS when required.

Requirements:

• Must possess a Practice Certificate and be registered as a Public Accountant with ACRA (Accounting and Corporate Regulatory Authority).
• Must hold the Chartered Accountant (CA Singapore) designation and be a member of the Institute of Singapore Chartered Accountants (ISCA).
• Proven track record in auditing Singapore-listed companies, demonstrating deep knowledge of relevant regulations and standards.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

About the team

The PreSales Partner Solutions Engineering organization guides Partners toward excellence as technical Cloudflare champions. As a member of the Partner Solutions team, you are a technical thought leader and trusted advisor. Partner Solutions develops technical Cloudflare champions within the Partner ecosystem, guides Partner technical sellers through their Cloudflare journey to build & grow Partner Practices, and collaboratively celebrates joint successes.

What you’ll do as a Senior Manager, Partner SE in APJC

You will play a pivotal role in driving our partner technical strategies, enhancing partner capabilities, and contributing directly to the success of our partnerships. In this role, you will guide Channel partners through their Cloudflare journey with your strong leadership, technical, and business acumen as well as lead, mentor, and develop a team of Partner Solutions Engineers to deliver technical coverage aligned with our Partner Program.

The Partner Solutions team engages with Partners to provide expert technical guidance and expertise, including leading technical discussions, demos, and presentations to partners and their clients. Your team will collaborate with partners on solution design, integration, and implementation, as well as provide hands-on technical assistance during offer development and integration.

To aid your team, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of partner and customer success should drive you through the entire organization as you seek out and advise your team on how to provide scalable technical coverage for partner needs.

Ultimately, you are passionate about technology, have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to roll up your sleeves and get your hands dirty.

On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other, and you will be an integral part of driving that culture. As a Partner Solutions Engineering Manager at Cloudflare, you will be part of a diverse group of technically minded folks working together to bring our technology through Cloudflare’s Partner Network to end customers.

Reporting to the Global Director of Partner Solutions, you will be responsible for the performance and development of your team of Solution Engineers, ensuring team growth, operational efficiency, and collaboration with the Revenue organization to expand and strengthen our Partner ecosystem.

Specifically, we are looking for you to:

• Build and lead your team with clarity, authority and empathy. Create an environment of psychological safety, where collaboration is expected and encouraged and where innovation and creativity thrives.
• Apply your technical background, excellent communication, and presentation skills to build strong relationships with partners and team members.
• Directly contribute by engaging hands-on with partners to drive partner success and guide them through their Cloudflare partner journey.
• Articulate and demonstrate the execution of your team vision and strategy, internally and externally. Foster team collaboration.
• Be focused on coaching and developing your team for both functional and technical skills.
• Manage & report on complex technical projects, cross-functional initiatives, and operational progress, including partner development metrics.
• Exemplify and support the navigation of building technical partner practices by partnering with your peers in the Revenue organization, engaging with your team to drive successful partner journey experiences
• Represent Solutions Engineering, building relationships with key business partners and stakeholders. This will include peer SE Leaders, Sales Leadership, Product, Support, and Engineering. Leverage these relationships to ensure the success of Cloudflare, our Partners and our Customers.

Examples of desirable skills, knowledge and experience

• Experience managing technical sales with customer and through partners:Driving technical wins
  Assisting with technical validation
  
• Experience with or curiosity in any the core industry components of Cloudflare solutions (and passion to learn more):SASE concepts and Zero Trust Networking architectures
  Internet security technologies including DDoS mitigation, Firewalls, VPN
  HTTP technologies including reverse proxy (e.g., CDN), forward proxy (e.g., Secure Web Gateway)
  Workflow from user to application, including hybrid cloud architectures and serverless application development
  

We know that the ideal candidate may not have all of the above skills on Day 1 and we’re committed to developing and investing in the right person for the role.

• Position: Audit Partner
• Working Hours: 9am - 5:30pm
• Working Days: Monday – Friday
• Basic Salary Range: $10k - $15k (Depends on Experience)
• Location: International Plaza (Tanjong Pagar MRT)

The Audit Partner will oversee our teams in Singapore, Malaysia, and Vietnam, managing a clientele that includes many established MNCs and listed companies, both locally and internationally.

Responsibilities:

Oversee full spectrum of assurance client portfolio, The ideal candidate is single minded in their pursuit of ensuring compliance, ethical and achieves this goal through optimizing reporting procedures and driving the successful function of the audit team.

• Manage a portfolio of assurance clients , developing new client relationship to ensure business growth.
• Responsible for audit engagements’ quality is in compliance with professional standards and requirements, delivery, and budget including control of billings and payment collection.
• Performance other non-audit assignment such as - IPO, financial due diligent, valuation, etc.
• Possesses and conformance with up-to-date technical knowledge on auditing, IT and accounting.
• Coach and develop people by sharing knowledge with team members and helping team members attain experiences that cultivate technical competences.
• Actively impart technical skills to team members through on-the-job training (OJT), constant check on performance of the team and tries to resolve any discrepancies, if any.
• Manage multiple engagements concurrently with various teams to efficiently meet client deadlines.
• Ensure that auditing functions are completed in a professional manner and on the given time.
• Collaborate and communicate with the respective partners on client issue resolution and make recommendation for any legal, regulatory, and accounting issues that arise during an audit engagement.
• Conduct internal training for assurance and other departments on SSA, SSQM and FRS when required.

Requirements:

• Must possess a Practice Certificate and be registered as a Public Accountant with ACRA (Accounting and Corporate Regulatory Authority).
• Must hold the Chartered Accountant (CA Singapore) designation and be a member of the Institute of Singapore Chartered Accountants (ISCA).
• Proven track record in auditing Singapore-listed companies, demonstrating deep knowledge of relevant regulations and standards.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Human Resource (HR)

- Determine, plan and hire for company's human resource requirements including being involved in the recruitment, interviewing and training of new staff across the company

- Structure and provide constructive and timely performance evaluations

- Consult and provide recommendations to management for strategic planning, including monitoring trends and analyse data relating to human resource deployment and performance

- Identify and groom individuals with leadership potential and path growth planning for the Company

- Optimise job scopes to ensure productivity and engagement for all staff

- Administer and execute routine and extraordinary tasks in management of human resources of the Company including but not limited to, attendance and leave tracking, appraisals, payroll, accommodating delicate circumstances, providing reasonable accommodations, investigating allegations of wrongdoing, termination of staff and formulation of policies

- Identify and formulate policies in compliance with local labour laws

- To carry out duties and responsibilities as may be assigned to you.

Operations (OPS)

- Oversee day-to-day operations and to assist in resolving issues in a proper and timely manner

- Consult and provide recommendations to management for strategic planning, monitors trends via data analysis for the daily operations and future projects

- Identify and formulate policies and workflows, thereafter enforcing and overseeing staff’s compliance

- Create protocols and assist with primary recovery in cases of customer complaints / dissatisfaction

- To coordinate and work with the stakeholders

- To carry out duties and responsibilities as may be assigned to you

REQUIREMENTS

- Strong organizational, follow-up and excellent communication

- Have basic/intermediate experience in working with Excel or Google Sheet

- Able to work independently and in a team, willing to take on ad-hoc duties as assigned by the Director / Managing Director

- Previous experience in human resource, operational support and/or change management will be an added advantage

- 2 years contract

- Up to $7k + Annual PB

- AMK

- Mon to Fri, 8:30am to 6pm

Job Responsibilities:

• Collaborate with the Service Delivery Directors to develop and implement IT strategies aligned with client objectives and business goals.

• Act as the main point of contact for the client regarding all IT-related matters, including project updates, issue resolution, and service enhancements.

• Provide expert advice and guidance to clients on IT best practices, emerging technologies, and industry trends to support informed decision-making.

• Lead the identification and evaluation of IT opportunities and risks, and develop proactive mitigation plans to ensure successful project delivery.

• Facilitate regular meetings with clients to review project status, discuss upcoming initiatives, and address any concerns or challenges.

• Coordinate cross-functional teams within the organization to deliver high-quality IT solutions on time and within budget.

• Manage client expectations and ensure alignment between client requirements and project deliverables.

• Drive continuous improvement initiatives to optimize IT service delivery processes and enhance client satisfaction through POCs.

• Serve as a trusted advisor to clients, fostering long-term relationships and identifying opportunities for additional service offerings.

• Stay abreast of industry developments and technology advancements to anticipate client needs and maintain a competitive edge.

Period:

• 2 years contract (renewable based on performance and headcount needs)

Working Hours:

• Mon to Fri; 8:30am to 6pm

Salary:

• Up to $7k + Annual PB

Location:

• AMK

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.

• Minimum of 10 years of progressive experience in IT, with at least 3 years in a consulting role.

• Proven track record of successfully managing client relationships and delivering IT solutions in a BPO or consulting environment.

• Strong technical expertise across multiple IT domains, including but not limited to software development, infrastructure, cybersecurity, AI and data analytics.

• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.

• Demonstrated leadership capabilities, with experience leading cross-functional teams and driving results in a fast-paced environment.

• Strategic mindset with the ability to think critically, analyze complex problems, and develop innovative solutions.

• Strong business acumen and understanding of industry trends, regulations, and compliance requirements.

• Certifications such as PMP, ITIL, AWS, Azure or relevant technology certifications are a plus.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 04C3201)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

Talent Acquisition Specialist / Business Partner – APAC Region

Graduate & Experienced Hiring – Join Spencer Ogden

Onsite minimum 2 days pw- Singapore 048622

Who We Are:

Spencer Ogden is a global recruitment leader in the energy, engineering, and infrastructure sectors. Founded in 2010, we have grown to 11 offices worldwide with over 200 professionals. Our fast-paced environment values talent, internal growth, and continuous development, making it an excellent place to build your career.

About the Role:

We are looking for a Talent Acquisition Specialist / Business Partner to drive and own the graduate and experienced hiring (60:40) across our APAC region, focusing on offices in Singapore, Kuala Lumpur and Perth.

This strategic and highly visible role is essential to our growth in APAC. You will be responsible for attracting high-potential graduates for our Academy training program and headhunting experienced recruiters using a consultative, business partner approach with your stakeholders and putting candidate experience at the heart of your process.

You will work closely with regional stakeholders and early-career communities across APAC, developing impactful recruitment campaigns that support our global talent strategy. Reporting to the Head of Talent for EMEA and APAC, this role also involves collaborating on cross-regional initiatives in onboarding, retention, and employer branding, acting as a business partner in a truly consultative manner.

Why You’ll Love Working Here:

• Impact and Visibility: This role is central to our growth in APAC over the coming years, allowing you to make a tangible impact. As a Senior Specialist / Business Partner you will be at the forefront of this business critical function regionally.
• Growth Opportunities: Work cross-regionally on projects that influence our global talent approach, with potential for future team growth and people management responsibilities in line with headcount growth.
• Career Advancement: Join a culture that values career progression based on contributions and results and continued learning and mentorship.

Who We’re Looking For:

We are ideally looking for a Talent Acquisition Specialist / Business Partner who has experience in 360 Agency Recruitment or in-house Talent Acquisition within a high-growth environment recruiting for Recruiters or Sales/BD roles.

Job Responsibilities:

Full-Cycle Recruitment

Ownership of the entire recruitment process:

• Sifting applicants, proactive sourcing, interviewing and shortlisting. Making use of behavioural/strength-based interviewing techniques.
• Ownership of interview process with Hiring managers, including scheduling, feedback, advising and upskilling of best practice and decision making.
• Lead the offer process, including negotiating and closing offers.
• Pre-Start and post placement care working alongside HR, L&D and our Tech department.
• Serve as the primary contact for candidates, ensuring a seamless and positive recruitment experience and generating referrals and reviews.

Sourcing and Talent Pipeline Development

• Develop sourcing strategies to build a pipeline of talent regionally, actively engaging candidates through direct sourcing, social media, job boards, and networking within the early career and recruitment sectors.
• Establish and maintain relationships with regional talent communities, universities, and professional networks to attract diverse, high-quality candidates.
• Take the lead on researching, costing and organising regional recruitment events (internal and external) and university partnerships
• Conduct direct sourcing and headhunting for specialised roles-building out a Market Map for each region.
• Ownership of driving and reporting of Internal/External referral scheme
• Continuously driving improvements specifically in quality of hire- measured by retention data

Stakeholder Engagement and Collaboration

• Foster strong partnerships with hiring managers to align recruitment strategies with business needs.
• Build a Business Partner relationship-setting the operating rhythm with regular 121s, attendance at management meetings and embedding in your regional leadership teams.
• Collaborate with senior stakeholders and internal teams to provide updates on recruitment activities, ensuring hiring strategies support team fit and growth.
• Act as a brand ambassador for Spencer Ogden, representing our company values in interactions with candidates and both internal and external stakeholders.
• Upskill, train and support Hiring managers on how to interpret Assessments, best practice for interviewing focussing on behavioural/strength-based questioning and post acceptance onboarding.

Candidate Experience and Brand Management

• Champion an outstanding candidate experience, promoting the company’s values and culture at every touchpoint.
• Design and implement creative recruitment campaigns to attract top talent via social media, digital platforms and external relationships.
• Create and manage region specific marketing materials that showcase the company brand and attract candidates.

Recruitment Process Improvement and Compliance

• Continuously refine recruitment processes, tools, and strategies to ensure compliance and effectiveness and drive a best-in-class function.
• Maintain recruitment databases, ensuring timely updates and reporting on candidate interactions and recruitment metrics.

Data and Market Insights

• Stay up-to-date on market trends, providing insights and recommendations to enhance recruitment efforts.
• Use recruitment data to monitor pipeline health and track market trends, making data-informed improvements to the strategy.

Mentorship and Team Support

• Support junior team members by sharing best practices, offering guidance, and helping to set clear objectives that align with company goals.
• Act as a mentor to promote professional development within the team, fostering a collaborative and supportive environment.

Ideal Profile:

• 3+ years in recruitment (agency or in-house) within global or multinational settings.
• 1+ years experience recruiting for Recruiters or Sales/BD roles
• Prior experience in APAC recruitment is essential -familiarity and use of local workforce/immigration platforms (such as MoM) highly desirable
• Proficiency in LinkedIn Recruiter, social networks, and other sourcing tools.
• Fluent in English additional proficiency in Mandarin, Korean, Japanese or Bahasa Indonesia is a plus.
• Strong communication, interpersonal, and time-management skills.
• A proactive, solutions-oriented approach to problem-solving and adaptability.
• Resilient, motivated, and goal-driven, with a collaborative mindset.

Our Values:

People: We prioritise relationships with clients, candidates, and colleagues.

Accountability: We deliver on our commitments.

Collaboration: We support teamwork to achieve shared goals.

Excellence: We strive for superior results, consistently exceeding expectations.

Join Spencer Ogden in APAC and be part of an exceptional talent team shaping the future of recruitment. Learn more by visiting our website at spencer-ogden.com

Company Overview

At Beauty Valley Pte. Ltd., we are proud to have been a cornerstone of the beauty industry for over a decade. Our journey has been driven by a passion for enhancing beauty and empowering individuals to feel confident in their own skin. We are dedicated to creating innovative products and delivering exceptional services that resonate with our diverse clientele.

Our culture is built on collaboration, creativity, and inclusivity. We believe that every team member plays a vital role in our success, and we are committed to providing an environment where everyone can thrive. Here, you’ll find not just a job, but a career filled with growth opportunities and the chance to work alongside passionate professionals who share your love for beauty.

Join us and be part of a team that is shaping the future of beauty. Together, we can inspire and uplift others while achieving our professional aspirations.

Job Overview

The HR Manager will be responsible for overseeing the full spectrum of human resources activities, providing strategic direction to manage workforce requirements, optimize employee performance, and enhance employee engagement within the organization. The HR Manager will play a key role in promoting a positive corporate culture, ensuring compliance with labor laws, and contributing to business success by aligning HR strategies with organizational objectives.

Key Responsibilities:

1. Recruitment & Staffing

o Lead end-to-end recruitment processes including job analysis, job description creation, candidate sourcing, interview coordination, and selection.

o Work with department heads to ensure hiring decisions align with organizational needs.

o Oversee onboarding and induction programs to ensure new hires are integrated effectively.

2. Employee Relations & Engagement

o Build and maintain positive employee relations, serving as a trusted point of contact for employee concerns.

o Address and resolve workplace issues, including grievances, disputes, and conflicts, ensuring compliance with company policies and labor laws.

o Plan and execute employee engagement initiatives to enhance morale and retention.

3. Performance Management & Development

o Lead the performance management process, including goal-setting, regular feedback, performance appraisals, and development plans.

o Monitor and analyze employee performance and productivity, providing recommendations to improve individual and team performance.

o Organize training and development programs to upskill employees and support career progression.

4. Compensation & Benefits

o Oversee compensation planning, including salary reviews, bonus programs, and incentive schemes.

o Manage benefits administration, ensuring competitive benefits offerings aligned with industry standards, including health insurance, leave, and retirement plans.

o Conduct regular benchmarking of compensation and benefits to ensure competitiveness and equity.

5. Compliance & Policy Management

o Ensure adherence to Singapore's labor laws, including Employment Act, CPF regulations, and other statutory requirements.

o Draft, review, and update company policies and procedures to ensure compliance with local and international regulations.

o Coordinate with external legal advisors or government agencies when necessary for legal matters related to employment.

6. HR Strategy & Business Partnering

o Develop and implement HR strategies that support organizational goals and objectives.

o Partner with senior management to provide HR insights that inform business decisions.

o Offer guidance on organizational development, change management, and restructuring activities.

7. HR Reporting & Data Management

o Prepare and analyze HR-related reports and key performance indicators (KPIs), tracking trends such as turnover, employee satisfaction, and training effectiveness.

o Use HR analytics to generate insights that inform strategic decisions and process improvements.

o Manage HR databases and ensure accurate, up-to-date employee records.

8. Team Leadership & Development

o Lead, mentor, and develop a team of HR professionals to ensure the efficient and effective delivery of HR services.

o Foster a culture of accountability, continuous learning, and professional development within the HR team.

o Conduct regular performance reviews for HR staff and provide development opportunities.

Qualifications & Requirements:

• Bachelor's Degree in Human Resources, Business Administration, or a related field.

• At least 5 years of HR experience, with a strong background in managing HR teams and overseeing all HR functions.

• In-depth knowledge of Singapore's labor laws, compensation & benefits, and HR best practices.

• Strong interpersonal, communication, and conflict resolution skills.

• Proven ability to work under pressure, meet deadlines, and adapt to changing business environments.

• Demonstrated leadership and team management skills, with a track record of developing high-performing teams.

• Proficiency in HR software and Microsoft Office Suite.

Working Conditions:

• Location: Primarily office-based in Singapore.

• Hours: Full-time position, typically from 9:00 a.m. to 6:00 p.m., with occasional extended hours during peak periods or to meet specific HR-related deadlines.

The Executive / Senior Executive for Fundraising in the Resource Development Department plays a crucial role in driving the organisation’s growth by securing essential donations. This position is responsible for executing fundraising plans, creating engaging content, and building strong relationships with donors to increase annual donation income.

Responsibilities:

• Execute all fundraising plans such as direct mail appeals, grant applications and fundraising campaigns and events.
• Collaborate with the team to develop innovative programmes and projects that resonate with donors and encourage their participation.
• Create compelling social media content to promote fundraising initiatives, generate interest, and drive donations.

A successful candidate would be:

• A tertiary graduate with a minimum of two years of fundraising experience.
• Is comfortable to uphold, communicate and affirm Habitat for Humanity’s principles; Pls refer to our website (https://www.habitat.org.sg/about-us) for the details.
• A detailed-oriented and efficient multi-tasker who is also organised and resourceful.
• Adaptable team player, able to work independently or collaboratively with internal stakeholders.
• Proficient in Microsoft Office Suite (Word, PowerPoint, Excel and Outlook) and Customer Relationship Management/ CRM software; resourceful in search engines.
• Familiar and active on various social media platforms including Instagram and LinkedIn.
• Effective communication skills written and spoken, and creative graphic design skills.
• Excellent interpersonal skills and cultural sensitivity.
• Not afraid to getting their hands dirty and work on the ground.

The Team:

Over the past 20 years, we have constantly pushed the envelope, expanding and adapting to meet the pressing needs of our community locally and globally. We do this to realise our vision for a world where everyone has a decent place to live. You can look forward to working among passionate people with big hearts - a vibrant team that feels like family.

If you are interested to join us and be part of our exciting and meaningful ministry, please email us your complete curriculum vitae. Do include a cover letter with your salary expectations and email it to [email protected].

Only short-listed candidates will be contacted for an interview.

Habitat's Expectations Surrounding Safeguarding:

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have particular responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse; safeguards the rights of beneficiaries and community members (especially children); and promotes the implementation of Habitat for Humanity's code of conduct.

Responsibility

• Understand the ERP product development process and assist in user requirement collection.

• Analyse customer development needs in the ERP system, and collaborate with developers and implementation consultants to ensure successful implementation.

• Prepare and maintain development solution documentation.

• Provide pre-sales support from a technical perspective, including product &technical solution proposals.

Requirements:

• Diploma or higher in a relevant field, preferably in Information Management, or a related discipline.

• Proficient in product planning and requirement analysis methods, tools, and skills.

• Familiarity with the ERP industry and products, especially in accounting.

• Strong business acumen, logical thinking, and analytical skills.

• Excellent communication skills in Mandarin and English, with the ability to interact effectively with Chinese counterparts.

• Capable of prioritizing tasks effectively during planning, design, and implementation phases.

please contact: [email protected]

Website User Behaviour Documentation:

• Analyse and document the current user journey on the website, identifying key touchpoints, user interactions, and behaviours.

• Map out website features and functionalities, including forms, navigation flows, and user inputs.

• Collaborate with UX/UI and development teams to gather additional insights and ensure documentation accurately reflects the user experience.

• Identify areas for process improvements based on observed user behaviour and document recommendations for optimization.

API Behaviour Documentation:

• Document existing API functionality, including endpoints, request/response structures, authentication, and error handling.

• Work with technical teams to analyse API behaviour, identify dependencies, and ensure comprehensive documentation.

• Create and maintain detailed documentation outlining how APIs interact with the website and other systems.

• Work with developers to identify gaps or issues in API functionality and document solutions or improvements.

Vendor Requirement Clarification:

• Set up and manage calls with external vendors to clarify requirements for integration, functionality, and data exchange related to the website and APIs.

• Develop a clear agenda for vendor calls and ensure that all relevant questions are addressed during meetings.

• Document and communicate vendor responses and requirements clearly to internal stakeholders, ensuring proper alignment.

• Follow up with vendors to resolve any ambiguities or discrepancies and ensure that all technical requirements are captured accurately.

Collaboration & Communication:

• Work closely with internal teams, including product owners, developers, QA, and UX/UI designers, to gather insights and ensure alignment on website and API requirements.

• Provide clear, detailed documentation that is easy to understand by both technical and non-technical stakeholders.

• Act as the point of contact between internal teams and external vendors, ensuring smooth communication and effective problem-solving.

• Ensure that all documentation is regularly updated to reflect changes in user behaviour, website features, and API functionality.

Required Qualifications:

Education: Bachelor’s degree in Business Analysis, Information Technology, Computer Science, or a related field (or equivalent work experience).

EXPERIENCE:

• 3+ years of experience in business analysis, with a focus on web and API documentation.
• Strong experience working with external vendors to clarify requirements and document technical specifications.
• Proven track record of creating clear, concise, and detailed documentation for both technical and non-technical audiences.
• Hands-on experience with documenting API integrations, web behaviours, and user flows.

SKILLS & KNOWLEDGE:

• Solid understanding of web technologies (HTML, CSS, JavaScript, APIs, RESTful services, etc.).
• Proficiency with business analysis and documentation tools (e.g., JIRA, Confluence, MS Visio, or similar platforms). Experience with API testing tools like Postman or Swagger, and knowledge of common API protocols (REST, SOAP).
• Familiarity with web analytics tools (e.g., Google Analytics, Hotjar) to analyse and document user behaviour.

SOFT SKILLS:

• Strong communication and interpersonal skills, capable of interacting with both technical and business stakeholders.
• Excellent organizational skills with the ability to manage multiple projects and tasks simultaneously.
• Detail-oriented with a focus on accuracy and completeness in documentation.
• Strong analytical and problem-solving skills, with the ability to break down complex systems and processes.

Business Analyst
Key Responsibilities

• Understand Business Needs:
  Partner with business teams to gather citizen/business requirements using human-centric, visual methods such as service journeys. Develop and present the appropriate business case.
• Requirement Analysis:
  Work with GovTech and project teams to create user stories, functional/technical specifications, and acceptance criteria.
• Technology Evaluation:
  Recommend suitable technologies aligned with GovTech’s technology directions (e.g., cloud-based solutions, enterprise architecture, SG Tech Stack) and modernization of legacy systems.
• Development Methodology:
  Identify and implement the appropriate development methodology (e.g., Agile, Waterfall) in an Outsourced, Co-Sourced, or In-house environment.
• Testing & Deployment:
  Plan, review, and conduct testing and data conversion to ensure specifications are met. Drive system or product readiness for smooth deployment, adoption, and operations.
• Continuous Improvement:
  Analyze the impact of requested changes, propose improvements, and address changing business needs. Collaborate with support teams to resolve technical issues during the Operations & Maintenance phase.

Experience and Skills Needed

• Educational Background:
  Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer/Electronics Engineering, or a related discipline.
• Work Experience:Minimum 3 years of experience for the Consultant role.
  Minimum 5 years of experience for the Senior Consultant role.
  Experience in at least one full software/product development cycle, preferably using Agile Methodology.
  
• Core Competencies:Proven expertise in IT business analysis, application solutioning and design, and testing.
  Strong understanding of customer/user experience, design thinking, user story mapping, and digital product lifecycle management.
  Analytical, conceptualization, and problem-solving skills.
  
• Communication Skills:
  Excellent oral and written communication skills, with the ability to effectively pitch ideas and influence stakeholders.

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related discipline

• Minimum 4 years of working experience as Business Analyst

• Participated in at least one full software or product development cycle, preferably using Agile Methodology

• Proven experience in IT business analysis, application solutioning and design, and testing

• Good understanding of customer/user experience, design thinking, user story mapping and digital product lifecycle management

• Strong analytical, conceptualisation and problem-solving skills

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

• A driven and motivated personality with an ability to learn and apply Knowledge of, or experience in implementing projects in at least one of the following areas Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management, Service Design, Cloud Solutioning.

• Past development or consulting experience (preferable)

At Kydon, we are a collective of individuals who adhere to the notion that education can enhance human potential. Each knowledge, skill, experience, or epiphany is achieved one-by-one. Learning fosters the soul, enhances the mind, and strengthens the hands for the work. As an individual, business and community, value is instilled through learning.

In this era of accelerated digitalization, the channels for learning and modes of learning delivery have undergone substantial growth. Our objective at Kydon is to harness technology and innovation to provide the most effective training and learning solutions for organizations and individuals who train and teach. We aspire to be their leading learning partner, fostering positive impact and difference in our world.

We are currently seeking a Business Analyst to join our team. The Business Analyst for the Solutions Team at Kydon plays a pivotal role in driving the development and implementation of cutting-edge learning and workforce development solutions. This role involves working closely with clients, internal stakeholders, and technical teams to analyze requirements, design functional solutions, and ensure seamless delivery of impactful projects. The Business Analyst will be instrumental in translating business needs into technical specifications, enhancing Kydon’s product offerings, and supporting client success.

Key Responsibilities

Client and Solutions Alignment

• Engage with clients to gather and document requirements, ensuring alignment with their learning and workforce development goals.
• Translate business needs into detailed functional and technical requirements for the development and delivery teams.
• Develop solution designs and proposals that meet client needs and align with Kydon’s strategic objectives.

Project Support and Delivery

• Collaborate with the project team to ensure requirements are clearly communicated and understood by all stakeholders.
• Assist in planning and coordinating project timelines, deliverables, and milestones.
• Conduct testing and validation to ensure solutions meet client and business expectations.

Business Process Analysis

• Analyze client business processes and identify areas for improvement and optimization.
• Design workflows, use case scenarios, and process maps to support solution development.
• Provide insights and recommendations to enhance operational efficiency for both clients and internal teams.

Stakeholder Communication

• Act as a liaison between clients, the Solutions Team, and technical teams to ensure smooth communication and project execution.
• Facilitate client workshops and presentations to gather feedback, validate requirements, and demonstrate proposed solutions.
• Prepare comprehensive reports and documentation to keep stakeholders informed of project progress.

Continuous Improvement

• Monitor industry trends and best practices in learning and workforce development to inform solution designs.
• Provide feedback to the product and development teams to enhance Kydon’s solutions portfolio.
• Identify opportunities to standardize and improve internal processes within the Solutions Team.

Qualifications and Skills

Education and Experience

• Bachelor’s degree in Business Administration, Information Systems, Education Technology, or a related field.
• 2+ years of experience in business analysis, solutions consulting, or a similar role (experience in EdTech, LMS, or SaaS solutions is a plus).

Technical Skills

• Proficiency in business analysis and process mapping tools (e.g., Lucidchart, Visio, Jira, Confluence).
• Understanding of software development lifecycle (SDLC), Agile methodologies, and solution delivery frameworks.
• Familiarity with learning technologies, workforce development tools, or LMS platforms is advantageous.

Soft Skills

• Strong analytical and problem-solving abilities with a keen eye for detail.
• Excellent communication and facilitation skills to engage effectively with clients and cross-functional teams.
• Ability to manage multiple priorities in a dynamic and fast-paced environment.
• A proactive and collaborative mindset focused on delivering value to clients and stakeholders.

If you have what it takes to do well in this role, please write in with your CV and cover letter.

We regret that only shortlisted applicants will be notified.

At Kplass, we are dedicated to improving lives through innovative medical solutions, specializing in patches for cough, pain relief, and more. Our commitment to quality and innovation positions us as a trusted partner in healthcare.

Role Overview

The Business Manager will play a key role in driving the growth and operational efficiency of Kplass. This individual will lead business strategies, manage daily operations, and build partnerships to expand market presence. The ideal candidate is entrepreneurial, results-driven, and passionate about healthcare solutions.

Key Responsibilities

• Strategic Leadership: Develop and implement business strategies to achieve revenue, market share, and profitability goals.
• Operations Management: Oversee daily operations, ensuring efficiency and alignment with company objectives.
• Team Leadership: Manage and mentor team members, fostering a high-performance culture.
• Market Expansion: Identify new business opportunities, partnerships, and markets for growth.
• Financial Oversight: Prepare and manage budgets, forecasts, and financial reports to ensure sustainability and growth.
• Compliance: Ensure compliance with regulatory standards in the medical industry.
• Customer Relations: Build and maintain strong relationships with key customers, stakeholders, and partners.

Qualifications

• Education: Bachelor’s degree in Business Administration, Healthcare Management, or related field (MBA is a plus).
• Experience: Proven experience in business management, preferably within the healthcare or medical products industry.
• Skills:Strong leadership and team management capabilities.
  Excellent communication, negotiation, and interpersonal skills.
  Analytical and strategic thinking with problem-solving abilities.
  Knowledge of regulatory requirements in the medical products sector.
  

What We Offer

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• The chance to make a meaningful impact in healthcare.

Main responsibilities

• Executing Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Designing and executing the test cases for the IT business requirements
• Defect reporting and triage
• Supporting test automation for the design/execution/maintenance of the automated test suites
• Multi-tasking: Work in Agile – Scrum environment as a BA & QA. Should be able to refine/groom future stories & perform BA tests within the sprint time-box.
• Managing the requirements and provide design options for the solutions available and guide the team.
• Evaluation of alternative IT solutions and provide appropriate recommendations.
• Provide Payments domain expertise to help define a viable business solution, working with the key business sponsors.
• Ensuring that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project plans resulting from change requests, adhoc projects, or technology issues.
• Coordinating with various users groups and interface teams and getting them on board as interface services for various financial services.
• Managing stakeholders, risks, issues, quality, and project controls.
• Work closely with the technical implementation team in bridging the gap from translating functional to technical details
• Involve in QA activities when needed.
• Provide functional Guidance to the Team, working closely with developers/Tech Leads for assisting in resolution of queries

Job Requirements:

• The position requires a minimum of 7 years of relevant business analyst experience with banking IT systems (Payment systems and Core Banking applications) with hands-on experience in Global PayPlus (GPP) payment engine (version 4.6.24 and above).

Key Functional Skills

• Experience of working on cross border payments processing system or Payment Engine. Hands-on experience in GPP payment engine
• End-to-End payments system knowledge with detailed insights on payment file format ISO20022 and SWIFT. Experience with payments field/value mapping and validations.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on payment life-cycle (Client <> Clearing) for High Value, Payments. Also, experience on handling R-Msgs.
• Proficient in Functional & System Integration testing of banking and financial applications, User Acceptance Testing (UAT)
• Strong understanding of SDLC and Software Testing LifeCycle
• Break FSD & EPICs into developable stories for developers by creating linkage & traceability of requirements.
• Should have high experience in creating Cucumber test cases (gherkin) & working with developers in Behavior Driven Development (BDD).
• Functional automation of Test cases using SOAP UI / Selenium and other automation tools
• Should be connect dots from bigger picture to smaller chunks and maintain Change requirements.
• Should be experienced on Agile tools (Atlassian), BA tools (MS Word, Excel, MS Visio), QA tools and standard documents
• Ownership & requirements management: Create, Maintain & periodically update specifications documents.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytical and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Capable to effectively interact with development & delivery teams, should have worked in cross-functional departments.
• Strives to deliver the solution in the most effective and timely manner
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117